Instacart Remote jobs - 84 jobs

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Security Engineering organization at Instacart is responsible for protecting the security and privacy of Instacart's products, data, and users. With the right mix of engineering rigor, thoughtful tooling, and cross-functional partnership, we can meaningfully elevate our security posture while still moving quickly. We are seeking a Head of Product Security to lead and scale our product security programs across Instacart's consumer, shopper, retailer, and enterprise product lines. This leader will drive the long-term vision for how product security supports our business, guiding multiple teams across offensive security, secure architecture, threat modeling, and developer enablement. You will work closely with senior engineering and product leaders to embed security into fast-paced development cycles and ensure Instacart continues to ship secure, reliable products at scale. This is a high-impact role in a dynamic, rapidly evolving environment - ideal for a leader who thrives in ambiguity, enjoys building teams and systems from the ground up, and is energized by complex technical and organizational challenges. About the Job Define and lead Instacart's long-term product security strategy, driving measurable improvements across all product surfaces. Lead multiple product security teams, setting clear direction across offensive security, secure design, architecture reviews, and security tooling. Partner with engineering and product orgs to integrate security seamlessly into the SDLC, enabling high-velocity development without compromising security. Build scalable, durable capabilities by operationalizing security tooling, frameworks, and workflows used across engineering teams. Guide teams through complex offensive security engagements to uncover security defects, anti-patterns, and emerging risks, driving mitigation plans across the organization. Design and implement security controls for cloud environments (AWS, GCP, etc.) Build a security-first culture across engineering and operations teams About You Minimum Qualifications Bachelor's degree in Computer Science, Engineering, Math, or equivalent industry experience. 10+ years of progressive experience in Security Engineering, Product Security, and Offensive Security/Penetration Testing, ideally in a high-scale, dynamic environment. 5+ years leading and scaling multi-disciplinary security teams, including managing managers, responsible for large-scale production systems in high-stakes domains. Deep expertise in driving secure architecture, advanced threat modeling, and application of security research to proactively identify and mitigate emerging risks at scale in mission-critical systems. Strong understanding of emerging threats, including AI/ML related attacks, to drive measurable risk reduction across the organization, with a proven ability to manage crises and high-impact security events. Extensive experience securing cloud infrastructure (AWS, Azure, or GCP) Experience with DevSecOps, CI/CD security integration, and automation Knowledge of container security (Docker, Kubernetes) and microservices architectures Experience with infrastructure-as-code (Terraform, CloudFormation, Ansible) Strong ability to make data-driven decisions and prioritize initiatives that meaningfully improve key security metrics. Excellent communication skills with technical and non-technical stakeholders Preferred Qualifications Familiarity with compliance or privacy frameworks such as SOC 2, GDPR, PCI, or HIPAA. AI Red Teaming and Responsible AI skills Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$299,000-$332,000 USDWA$287,000-$319,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$275,000-$305,000 USDAll other states$248,000-$276,000 USD

About the Team The Customer Enablement team at SevenRooms builds the programs, automations, and insights that help restaurants get value from the SevenRooms platform faster. We test ideas and innovate quickly, using data to create and refine scalable, repeatable journeys that guide customers to unlock measurable ROI. Our team is responsible for increasing customer ROI by designing campaigns and programs that accelerate activation and deepen adoption of value-driving features for thousands of hospitality operators globally. About the Role The Associate, Customer Enablement will help our customers realize more value from the SevenRooms platform. You'll sit at the intersection of Customer Success, Onboarding, and Product, using data and tools to launch targeted programs to increase feature adoption, surface ROI insights, and make it easier for Customer Success teams to take the right actions at the right time. This is an ideal role for someone who loves digging into data, building and optimizing journeys, thinking creatively to drive outcomes, and translating adoption signals into playbooks that drive product adoption and customer ROI at scale. In this role, you'll execute customer lifecycle communications, build and QA automated journeys in Gainsight, run adoption and activation reporting, and help operationalize insights through playbooks and workflows. In your first 90 days, you'll learn our systems and products, run baseline reporting, and begin executing onboarding and triggered email journeys. As you ramp, you'll take end-to-end ownership of customer communications and journey logic, partnering with CS and onboarding leaders to drive stronger activation, improve adoption of key features, and maintain clear documentation to ensure automations scale globally across customer segments and regions. You will report to the Manager, Customer Enablement, within the Customer Success organization. You're excited about this opportunity because you will… Build automated customer journeys and playbooks that directly improve activation and ROI for restaurants and other hospitality operators using our platform. Collaborate daily with Customer Success, Onboarding, Product Marketing, Analytics, and Operations partners to turn data and feedback into scalable programs. Learn how to operationalize insights at scale using tools like Looker, Salesforce, and Gainsight. Take ownership of meaningful parts of the customer lifecycle with clear visibility into how your work impacts customer outcomes. We're excited about you because… You have 1+ years experience in Customer Success operations or related industries You are proficient using data and insights to optimize a digital customer journey. You are comfortable working with BI tools and spreadsheets (e.g., Looker, Google Sheets). You're excited to learn and deepen your skills in tools such as Gainsight, Looker, Salesforce, and Pendo. You have strong written and verbal communication skills. You are able to work autonomously, meet deadlines, and thrive in a cross-functional work environment. We expect this position to be filled by 2/3/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$68,400-$115,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

A leading grocery delivery service is seeking a Director for AI Solutions Strategy & Planning to lead the go-to-market strategy for AI-driven solutions. The role involves cross-functional collaboration to drive adoption of innovative offerings. Ideal candidates should have over 8 years of experience in strategy and product commercialization. This position offers competitive compensation with flexible remote work options. #J-18808-Ljbffr

About the Team At DoorDash we're building the industry's most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. IT is integral to the success of the business, as we anticipate and solve our employees' technical needs so they can operate with maximum productivity. Our teams span several capabilities, including collaboration services, client engineering, corporate infrastructure, enterprise solutions across HR & Finance, and service desk operations. It's no simple task, but it wouldn't be interesting if it was! About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Job Summary We are seeking a highly organized and detail-oriented IT Asset Business Process Analyst to join our IT Asset Management team. The IT Asset Business Process Analyst will be responsible for driving operational efficiency, improving and enhancing business processes, and helping manage IT assets. This role involves working across all of IT, security and other areas of the business, to ensure quality reporting, optimization and complete end to end asset lifecycle management. The ideal candidate will possess strong analytical skills, a keen eye for detail, and the ability to communicate effectively across different levels of the organization. What You'll Be Doing Identify and implement process improvements to enhance the efficiency of IT asset management Lead and manage IT asset related projects from initiation through to completion Write and document user stories using JIRA and work closely with developers and engineers Write, review and maintain both internal and external standard operating procedures Develop and maintain standardized procedures for tracking and reporting IT assets Assist in the implementation and maintenance of IT asset management database and tools Identify key metrics, clear dashboards and reports to stakeholders Assist team with customer tickets/requests as needed and various other ITAM related projects The Expertise and Skills You Bring Bachelor's degree in Business Administration, Information Technology, or a related field 5+ years of experience in IT asset management, project management, process management, product management, business operations or a related role, preferably in a technology-focused environment Strong analytical skills with the ability to interpret and synthesize complex data Excellent communication and interpersonal skills Proficiency in PowerPoint, Google Suite, JIRA or other related project management tools Strong attention to detail and organizational skills Ability to work independently and as part of a team in a fast-paced environment Advanced customer service and stakeholder management skills Detail oriented, problem solver & resourceful Prefer: Knowledge of writing standard operating procedures Experience in leading projects, writing stories and building roadmaps Experience in the technology asset industry We expect this position to be filled by 2/12/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$95,200-$140,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The DoorDash Enterprise Healthcare team sits on the New Verticals Enterprise Team and manages the strategic vision, acquisition, management, and development of Healthcare partnerships in North America. About the Role As Enterprise Healthcare Partnerships, Account Executive you will be focused on leading the full sales cycle for healthcare deals within your book of business. Landing new enterprise accounts that will fuel the growth of DoorDash's Healthcare business. This is an opportunity to get in at the ground floor and operate at “start up” pace with the backing of a well established Fortune 500 company. The best candidates will be self-motivated, have a background in healthcare and have exceptional interpersonal and relationship-building skills. You're excited about this opportunity because you will… Be a founding member of DoorDash's Healthcare team, as the team grows you will be one of the original teammates on the ground floor! Independently lead end-to-end sales cycles, from initial outreach to contract close. Go deep with prospects to understand their biggest challenges and partner cross-functionally to design custom solutions that meet their needs. Work cross-functionally with our Strategy & Operations, Product, Engineering and Legal teams. We're excited about you because… You have 3+ years of experience in the healthcare space in roles including sales, commercial growth, business development, partnership management or account management. You have a proven track record of owning complex, multi-stakeholder deals from prospecting through close. You have a bachelor's degree. An advanced degree is a plus. You can influence and motivate people at all levels across a variety of job functions. You not only have previous experience navigating complex conversations and building long-term consultative relationships with healthcare executives, you love it too. You're gritty, you roll up your sleeves and do whatever it takes to make things successful and move the business forward. You're comfortable with a fast pace and several moving parts. You're a strong cross-functional collaborator and have a track record of building internal consensus. Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. We expect this position to be filled by 3/6/26 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$77,120-$113,440 USDThe total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.$116,100-$195,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team Join us at DoorDash, where people are the heartbeat of everything we do. As part of our People Technology team, you'll help reimagine how technology unlocks learning, growth, and opportunity for every employee. We're seeking a passionate Business Systems Analyst, Compensation and Reporting to partner with our cross-functional team and shape the next generation of tools, including compensation, that empower our people to thrive. In this role, you won't just streamline processes; you'll create meaningful, transformative experiences that inspire learning at scale. Your work will directly influence how our teams develop, grow, and push the boundaries of what's possible at DoorDash. Together, we'll build a future where every learning moment becomes a catalyst for innovation and impact. About the Role The Business Systems Analyst for Workday Compensation & Reporting will support the design, optimization, and operational excellence of DoorDash's Workday Compensation and Advanced Compensation modules. This role partners closely with People Operations, Total Rewards, People Tech, Finance, and HR Business Partners to ensure our compensation programs and reporting capabilities are scalable, compliant, and aligned with business goals. The ideal candidate brings strong Workday expertise, analytical skills, and a passion for improving processes through technology. This role reports to DoorDash's Sr. Manager of People Technology. You're excited about this opportunity because you will… Play a critical role in shaping how DoorDash manages and scales its compensation programs. Design and implement solutions that directly improve the employee and manager experience across performance, pay, and planning cycles. Gain deep exposure to the annual cycles to grow, scale and improve overall experience. Own meaningful system components and have the autonomy to recommend and execute improvements. Influence key data flows and reporting frameworks that drive business decisions. Work in a fast-paced, impact-driven culture where experimentation and innovation are encouraged. Grow your Workday and People Systems expertise through hands-on configuration, release management, and strategic projects. We're excited about you because… 3-5+ years of experience in Workday with a focus on Compensation and Reporting (Advanced Compensation strongly preferred). Hands-on experience with Workday configuration, including calculated fields, EIBs, business processes, condition rules, compensation foundational setup and security. Strong capability in building custom reports, dashboards, matrix reports, trending analysis, and data validations. Ability to translate technical system requirements into clear, actionable processes for nontechnical partners. Experience supporting compensation cycles (merit, equity, promotions) in Workday. Analytical mindset with high attention to detail and comfort working with large data sets. Excellent communication, collaboration, and stakeholder-management skills. Ability to work in a fast-paced environment, adapt to changing priorities, and proactively solve complex problems. Why You'll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learners - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer great compensation packages and comprehensive health benefits. We expect this position to be filled by 2/20/26 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$83,600-$123,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team We're looking for a Learning Experience Designer to create new and continuing learning materials for employees and our customer support operations throughout the world. What is Support Ops? Support Ops is a passionate team that works to provide top-notch escalated support to DoorDash Customers, Merchants, and Dashers whose deliveries have gone awry. The Learning Experience Design Team enables support agents to feel confident in the solutions they provide to customers through new hire and continued education. We aim to be 1% better every day! About the Role An experienced Learning Experience Designer is creative and adaptive, with experience in new learning solutions and asset development. You have adult learning theory in mind. You enjoy partnering with Trainers and partners to up-level the state of current training resources. This is a full-time, salaried position that serves multiple lines of business. This role will be remote. You're excited about this opportunity because you will… Creatively identify design- and process-driven pain points and actively investigate potential learning solutions. Design and develop learning solutions for the optimal learner experience, following basic adult learning principles and conventions. Determine and implement changes to learning content based on performance data. Work backwards to author learning plans with performance-based learning objectives, development schedule with clear deadlines, and detailed measurement strategy for small to medium projects. Given a specific learning need, engage with SMEs to clarify content needed for small to medium projects. With some guidance, manage projects and stakeholders to meet project requirements and deadlines. We're excited about you because… You love helping people and are passionate about education You seek development opportunities within the field of Learning Experience Design and excel with learning progressive trends in the industry You have a One Team One Fight mentality You have high bandwidth and no problem juggling multiple tasks at once You are a sponge, absorbing the deep knowledge of experts in diverse processes across Support Ops, and instilling them into concise and training materials You are not interested in the status quo. You love thinking about new opportunities or process improvement potential You are a writer who is talented at whittling complex ideas down to be concise with an eye for design You are a creative problem-solver Bachelor's degree in Instructional Design/Technology, Education, English, or related field. 3+ years of recent experience developing training programs and course materials, especially using Storyline 360. Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. We expect this position to be filled by 1/19/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$64,300-$108,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview We are looking for interns to join Instacart's Economics team. The ideal candidate for this role will bring a combination of experience in both economics and machine learning. We are in particular looking for current or recently graduated PhD students in economics or related fields like marketing, finance, or operations research. Candidates should bring some relevant research experience, typically in computationally intensive empirical topics, as well as some exposure to machine learning coursework and applications. The Economics team at Instacart works on a range of interesting and challenging problems at the intersection of machine learning and economics, from aligning the incentives in our multi-sided marketplace to analyzing the impact of behavioral nudges on our customers' and shoppers' decisions. Some of the core areas of focus for our team include online advertising, uplift and long term value modeling, logistics, marketplace optimization (consumers, shoppers, retailers), inventory intelligence, and general causal inference. You can find more information in our blog post that introduces the team and the type of work we do. About the Job You will help design and build end-to-end machine learning solutions. You will be working in small and cross-functional product teams, with great opportunities for growth and ownership of projects. You will be an active member of an internal community, including economists, data scientists, operations research scientists and machine learning engineers, sharing learnings, best practices and research across many domains. You will develop high impact solutions to support Instacart's ambitious growth plans. You will work closely with engineers, product managers, other teams, and both internal and external stakeholders, owning a large part of the process from problem understanding to recommending a solution and testing it in controlled experiments. You will have the freedom to suggest and drive organization-wide initiatives. About You Minimum Qualifications Current or recently graduated PhD student in economics or a related field with focus on data-intense problems. A blend of economic theory, applied econometrics, and business acumen that let you jump into a fast-paced environment and contribute from day one. Expertise in causal inference with observational and experimental data. Expertise in Python or R and fluency in data manipulation (SQL, Pandas) and machine learning (scikit-learn, XGBoost, Keras/Tensorflow) tools. Self-motivation and a strong sense of ownership Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$52-$52 USDWA$50-$50 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$48-$48 USDAll other states$44-$44 USD

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview AI Special Projects is a newly formed, agile team driving the next wave of innovation at Instacart. The team's charter is to reimagine our core consumer experience with AI. We are tackling some of the company's biggest growth bets, including generative recommendation systems, hyper-personalized marketing content, and unique customer experiences such as personalized meals. Additionally, we are paving the way for AI-native development across the company by driving advancements in event-driven architectures and other paradigms that will impact a broad range of applications. We build with a modern, AI-native Python stack with minimal legacy tech debt. This empowers us to move quickly, experiment, and focus on pursuing the highest-impact opportunities. As a technical lead on the team, you'll play a pivotal role in shaping the future of Instacart's AI platform offerings. This role provides the opportunity to elevate AI at Instacart by applying advanced industry architectures, innovating upon them, and deploying them to improve experiences for our customers and retailers. From Day 1, you will arrive as a leader on the team with significant scope and influence. This includes contributing through your product mindset, technical vision, strong execution, and mentorship. If a culture of bottom-up innovation and deep ownership resonates with you, we're excited to meet you! About the Job In this role, you will: Build the team vision: Partner with cross-functional leaders to define key business challenges and design AI-first solutions that unlock substantial value for customers and stakeholders. Drive hands-on execution: Lead the development of personalized content and recommendation systems by leveraging a mix of generative and traditional machine learning architectures to drive core business outcomes. Deploy AI systems at scale: Drive end-to-end software development, including building ML services, agentic workflows, managing experiment lifecycles, and deploying production-ready AI solutions at scale. Innovate: Stay at the cutting edge of AI innovation by conducting literature reviews and exploring novel paradigms in recommendation systems (RecSys). Identify opportunities for customization and apply these advancements to meet Instacart's unique needs. Elevate the team: Mentor and guide junior team members, fostering learning, engagement, and technical growth within the team. About You Minimum Qualifications: Expertise in Generative AI technologies, including prompt engineering, model fine-tuning, and familiarity with emerging AI trends and AIQA processes. Strong background in traditional machine learning and deep learning fundamentals, with hands-on experience building efficient models using frameworks like PyTorch or TensorFlow. Professional software development skills, including building data pipelines (SQL/Spark), managing CI/CD workflows, and deploying models into production environments. Product-focused mindset with a bias for action and proven ability to define and solve complex business problems through cross-functional collaboration. Exceptional communication skills, with the ability to influence stakeholders and translate technical insights into actionable business strategies. An innovation-driven mindset, rooted in curiosity and a passion for pushing the boundaries of applied AI. Preferred Qualifications: Experience building scalable ranking and recommendation systems. Application of ML models within an e-commerce environment. Cloud infrastructure expertise (e.g., AWS, GCP), particularly in managing large GPU workloads for training and inference. Demonstrated success as a technical leader, with the proven ability to guide teams toward strategic, high-impact outcomes. Technical influence evidenced by contributions to blogs, published papers, or industry thought leadership. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$237,000-$263,000 USDWA$227,000-$252,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$218,000-$242,000 USDAll other states$196,000-$218,000 USD

About the Team The International Analytics team is looking for a Data Scientist to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash! About the Role Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. We solve many exciting challenges from all three sides of our marketplace including customer acquisition and growth, fraud and support, marketing, balancing supply and demand, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos and turning them into explainable, actionable insights, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you! You're excited about this opportunity because you will… Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what's next for DoorDash Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools Identify and measure levers to help move essential metrics and make recommendations Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering while prioritizing competing needs We're excited about you because you have… 2+ years of experience in data analytics, consulting, or related quantitative role The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way Experience leading /owning strategic projects to completion with multiple cross-functional teams Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing Proficiency in at least one programming language, preferably Python or R Very experienced with SQL queries, Basic ETL, Regression techniques Proficiency in one or more analytics & visualisation tools Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The Equity Team operates at the intersection of Accounting, HR, and Legal, which gives us a unique opportunity to create value across the organization. We are in an exciting period of growth, working to create the framework to operate equity programs at scale for one of the fastest growing marketplace companies. About the Role The Global Equity Team is looking for an experienced Manager to support strategic initiatives core to the equity function and critical to the infrastructure of our equity program. We are looking for creative problem solvers with a passion for equity plan administration, data analytics and process management. As the Equity Operations Manager, it is your goal for equity transactions to appear seamless for our cross functional partners and employees. To achieve this you will take on complex challenges in a fast-paced environment where customer service is paramount. You will provide significant input and support for the delivery of ongoing equity programs. You will also collaborate with colleagues from multiple departments across various locations and take a lead role in various equity award-related projects including, new plan design, award administration and education. The ideal candidate must be able to operate in a fast-paced, high demand environment. Strong attention to detail and the ability to work independently are critical for this role. You will report into the Senior Director of Global Equity Programs in our Accounting organization. You're excited about this opportunity because you will… Support ongoing administration of global equity plans, including equity events like RSU releases, stock options exercises, 10b5-1 plans and pre-clearance management Keep up with equity ticketing escalations, optimizing for the best customer service Aid in changes to existing and implementation of future equity programs Help maintain data integrity in the equity platform and integrated systems Develop automated processes and tools to optimize plan administration Work with HR to ensure accurate employee personal and job related data is maintained Work with Payroll to ensure alignment on tax positions and data integrity Work with the Equity Communications and Education manager, and local tax consultants to deliver employee education on the RSU and Stock Option life cycle Communicate and partner with various internal groups (including domestic and international Finance, Legal, Payroll and Human Resources) to provide monthly, quarterly, annual and ad hoc reporting Provide supporting records and documentation to internal and external auditors, as needed Ensure and maintain compliance with policies and internal SOX controls Analyze data sets to distill insights, convey findings and provide data-backed recommendations Support financial reporting requests resulting from changes in employee demographics and status We're excited about you because… You are a dedicated stock operations professional with 4+ years of experience in stock plan administration at a publicly traded company You have an understanding of global equity operations and taxation (e.g. global mobility, income sourcing) You have exceptional analytical and conceptual thinking skills You have a strong tendency towards cross-functional relationship building You can distill complex concepts into simple, easy to understand communications You're comfortable interacting with colleagues at all levels You have a customer-obsessed attitude for equity participant support You have the ability to work both independently and with a team/business partners You are capable of identifying and resolving issues You have very strong Excel skills You have or are working on your CEP designation Knowledge of Workday, ADP, and various stock plan services recordkeeping platforms is a plus You have a strong track record of achievement We expect this position to be filled by 2/11/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$124,400-$183,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more. This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability. Instacart's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users. ABOUT THE JOB Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities Maintain a queue of inbound customer appeals with time management and prioritization skills Recognize and present opportunities to improve and drive tasks to full resolution Complete live/ historical data reviews with a detail-oriented approach Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements ABOUT YOU MINIMUM QUALIFICATIONS 1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support related fields OR strong academic record Strong verbal and written communication skills Positive attitude and fortitude to work through ever-changing and dynamic operational conditions Ability to make critical and sensitive issues quickly in a fast paced environment Operate within a high degree of confidentiality Weekends or holiday availability PREFERRED QUALIFICATIONS Familiarity with ZenDesk or similar (preferred) Proficient in Excel/ Google Sheets Understanding of the gig economy #LI_Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$23-$23 USDWA$23-$23 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$23-$23 USDAll other states$23-$23 USD

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart Business is a new and emerging segment that is looking to accelerate its growth by hiring a world-class sales team and getting more businesses ordering supplies and ingredients through our platform. Instacart Business Sales Development Representatives will play a critical role on managing new leads, educating customers on our platform features and offerings, and ultimately getting new businesses to sign up and place their first order(s). Given how nascent this team is, we are seeking someone who is ambitious, curious and interested in rolling up their sleeves to build with us. You'll thrive if you have excellent communication skills, a strong work ethic, and a proven track record of success in sales or business development. If you are a self-motivated individual with a passion for sales and customer support, we encourage you to apply. The Instacart Business & Supply Chain Team's vision is to become the leading technology provider for driving growth and efficiency across the food and beverage supply chain. To lay the foundation for our supply chain aspirations, we've started by focusing on serving business needs we know best: find more businesses that have flexible spending and unplanned needs for food and beverages and get them to sign up for a free business profile to do their business purchasing. Over the last few years we've made our product and services easier for business customers to use and the SDR team's focus will be on finding more of our best customers, showing them the value of Instacart for their business and making it simple for them to sign up and get started. Beyond this team, we are simultaneously building enterprise-grade products to capture greater share of wallet and pitching solutions aimed further up the supply chain. We are focused not just on meeting business objectives, but on revolutionizing the food supply chain through creativity, perseverance, and collaborative problem-solving. About the Job Prospect and engage Small to Medium Businesses (SMBs) to sign up for an Instacart Business account. Use cold calls and emails to identify new opportunities, drive value, and establish meaningful connections with SMBs. Strong problem-solving, solution mapping and negotiation skills Time management and organizational skills with the ability to prioritize a strong go to market strategy Work independently while collaborating with the team to achieve individual and team objectives. Flexibility and adaptability to change A strong desire to learn and grow in the sales field Strong verbal and written communication skills to effectively engage SMBs and convey Instacart Business' value proposition. Partner with leadership to update sales collateral, case studies, and custom ‘stories' to translate benefits of Instacart's platform to prospects. About You Minimum Qualifications Previous experience in a sales or business development role Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships. Proven track record of meeting or exceeding sales targets and KPIs. Excellent organizational and project management skills. Detail-oriented with a focus on accuracy and quality. Ability to adapt to a fast-paced and dynamic environment. Preferred Qualifications Technical Proficiency: Comfortable with Excel, PowerPoint, CRM systems like Salesforce and adept at conducting data analysis for pipeline building and segmentation. Startup Experience: Background in fast-paced, early staged, innovation-driven company settings where agile and responsive strategies are a norm.Track recording of excelling cross functionally and in a high growth climate #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$56,000-$62,000 USDWA$54,000-$60,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$51,000-$57,000 USDAll other states$46,000-$51,000 USD

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's SVS team takes data-driven, customer-first approaches to ensure we are compliant with all local, state, and federal regulations related to grocery fulfillment. In this role, you will be responsible for executional excellence as an individual contributor with a focus on operationalizing indirect support for a multi-sided marketplace. You will act as the point of contact for day-to-day operations with internal specialists and third party vendors by providing guidance and training to drive performance outcomes, engagement and service quality. The Specialized Vendor Service Team is part of Instacart Operations and is focused on scalable solutions for indirect consumer, shopper and retailer support. We enable efficient and effective scaling through operational support, quality assurance, and strategic resource management. About the Job Subject matter expert for one or more key operational program areas. You will be a resource for ensuring junior staff members understand how to execute consistently to achieve program goals Contribute to, or, co-lead initiatives and project management efforts with clear objectives, deliverables, and timelines for cross-functional teams to navigate discussions and follow-up updates Driving KPIs and Service Level Agreements (SLAs): Data Gathering, Organizing, and Review to identify performance trends and to make recommendations regarding internal and vendor operations Benchmarking: Establishing processes for new workflows and leveraging automation and AI technology to drive improvement in existing workflows to achieve operational goals Create & maintain detailed documentation of operational processes and metrics Work with vendor partners to execute, improve, and maintain day-to-day tasks Execution of day-to-day operations to ensure a high level of quality and efficiency About You Minimum Qualifications 2-4 years of professional experience, ideally in a fast-paced office environment in the technology industry This role requires Sunday availability, with occasional Weekend and/or Holiday availability Ability to connect performance outcomes with KPIs and SLAs Ability to execute consistently with a high degree of accuracy and attention to details Operate with a high degree of confidentiality Positive attitude and fortitude to work through ever-changing and dynamic operational conditions Ability to multitask, organize, and work with changing priorities Demonstrates strong verbal and written communication and comfortably gives and receives clear, constructive feedback to support continuous growth. Preferred Qualifications Functional competency (academic or professional background) in any of the following: project management, computer science, artificial intelligence Familiarity with SQL Experience using project management tools such as Jira, Smartsheets, Confluence or similar #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN$77,000-$82,000 CAD

About the Team At DoorDash we're building the industry's most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security is paramount to the success of our business, and DoorDash Security aspires to be the world's most admired security team. We are committed to building the world's most trusted on-demand, logistics engine for delivery! We're expanding our team of great minds to help us secure and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash's multi-sided marketplace of consumers, merchants, and drivers. About the Role Our Security Engineering team is looking for a Software Engineer to lead the design, development and operation of security services within DoorDash's Product and Cloud Security domains. You will be a part of our inclusive, collaborative global team responsible for building “paved paths” to ensure a safe, reliable and resilient delivery network. This is a US or Canada remote position reporting directly to the Manager of our Security Engineering team. You're excited about this opportunity because you will… Build and maintain core security products, including but not limited to Remote Access Management, Secrets Management, Tokenization, and Knowledge Graphs, Access Control at DoorDash scale. Partner cross-functionally with Core Infrastructure, Product Engineering, Legal, Security teams and Vendor Partners to build “paved paths” that provide actionable feedback to embed secure design practices into the product and infrastructure development process. Lead the technical direction and roadmap for your assigned area of ownership. Build and maintain high Operational Excellence (OE) to ensure we operate services with excellence, rigor and durable standards to ensure minimal downtime. Participate in on-call rotation and promptly respond to on-call events with urgency and rigor. Manage the lifecycle of security product feature requests and improvements full life-cycle from triage, validation, design, testing, and implementation. Influence and drive improvements to engineering standards, leverage advancements and LLMs to improve productivity and velocity. Mentor and coach earlier career engineers, setting and enforcing high standards for Operational Excellence and Software Engineering. We're excited about you because… 6+ years of experience as a software engineer in an information security or infrastructure engineering discipline. Able to demonstrate a track record of driving improvements to a company's infrastructure security posture. Breadth of technical experience across various infrastructure and security areas running in large production environments. Highly skilled in distributed systems and platforms development using program languages such as Java/Scala/Kotlin, Golang, or Python. Strong experience with infrastructure as a code tooling like Terraform. Expertise with cloud infrastructure and management in AWS. Experience solving complex, systemic issues that require creative thinking and solutions. Exceptional analytical and investigative abilities with hands-on experience leading root cause analysis. Excellent verbal and written communication skills to review design documents with respect to cloud infrastructure, security and engineering personnel. Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Applications for this position are accepted on an ongoing basis Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$159,800-$235,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role Are you excited about applying cutting-edge AI / ML models and technologies to complex real-world problems? Are you inspired to deliver tangible, quantifiable impact to tens of millions of users and partners, while solving some of the toughest optimization challenges in a 4-sided marketplace? Are you passionate about mentoring and growing ML engineering talent, while instilling and fostering a principled engineering culture? If so, we have a job for you! The Ads Engineering team is looking for a seasoned ML engineering leader to act as the Area Tech Lead of Ads Quality, working alongside Ads Software Engineering leaders. In this role, you will directly contribute to the company's myriad of AI, ML, and Quality innovations, both as an Individual Contributor and Technical Lead. You will lead the team to design next-generation, AI-powered solutions to support the business' broadening growth. You will partner with Eng and PM leadership to prioritize and support all product needs. You will develop company-defining collaborations with other engineering pillars across Instacart. You will grow and mentor engineers, and contribute to shaping engineering culture not only for Ads but for all of Instacart. About the Team The Ads Engineering team builds E2E, full-stack systems to power Instacart's industry-leading ads innovations in digital ads' top growing channel - Retail Media. As a fast-growing, critical piece of Instacart's overall business, the Ads Engineering team strives to both meet and support our advertiser partners for their needs today, while also challenging the status quo to push forward next-generation technologies. The team consists of a broad spectrum of engineers across all levels, with expertise ranging from backend infrastructure to data engineering to machine learning & AI to frontend technologies and more. About the Job Develop & design innovative AI-powered systems addressing a wide range of Ads Quality challenges, such as: Optimize ads bidding, retrieval and auction processes toward a diverse set of advertiser goals, balancing short- and long-term objectives, balance between user, advertiser, and retailer needs, and turn such solutions into quantifiable, optimizable formulations, identify and build gen AI solutions to revolutionize all aspects of the quality stack, build advanced generative AI and recommendation frameworks revolutionizing advertiser experience and campaign efficacy, construct systems and frameworks to provide intelligent recommendations and assistance to advertisers, collaborate with Data Scientists to establish metrics and methodologies for both tracking, optimization, and goaling purposes. Define & own the Ads Quality technical strategy and roadmap, balancing between both short-term needs and long-term sustainability. Demonstrates ability to architect and design complex AI / quality components, considering scalability, reliability, performance, and security. Serves as a technical leader and mentor, guiding and empowering junior ML and software engineers through code and design reviews, knowledge sharing, collaborative problem-solving, improving key engineering processes, and fostering a thriving engineering culture. Serve as a technical mentor, empowering engineers at all career levels through effective coaching, collaborative code reviews and knowledge sharing to develop the next set of leaders Builds and maintains synergies with other ML engineering teams across Instacart; acts as a bridge representing Ads as an influential voice in company-wide technical forums. Contributes to company-level technical initiatives as a thought leader and key driver of Instacart's engineering vision & goals Note this is a hands-on IC / TL role at the Director+ level. There are no people management expectations. About You Minimum Qualifications PhD in AI / ML or related field, or equivalent academic and research experience. 15+ years of experience as a software and / or ML engineer. Proven track record of architecting & building production-grade ML systems, AI and quantitative optimization technologies at a global scale. Demonstrated ability to lead technical discussions and collaborate effectively at senior to executive levels, driving consensus and clarity. Experience mentoring and developing engineering culture and talent. Preferred Qualifications Hands-on expertise in building large-scale AI/ML systems bridging generative AI, predictive modeling, and recommendation engines to solve real-world problems. Deep understanding of Ads Quality systems, including bidding, yield optimization, retrieval processes, and auction dynamics. Familiar with AWS, Golang, Spark, Clickhouse, Snowflake, TensorFlow. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$308,000-$342,000 USDWA$295,000-$328,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$284,000-$315,000 USDAll other states$256,000-$284,000 USD

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As a Senior Sales Engineer at Instacart, you'll drive adoption of our products and services directly to the largest grocery retailers in North America. You'll lead consultative, technical-focused conversations with external and internal stakeholders, supporting new implementations and integrations. With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge. Collaborating with cross-functional teams will give you a holistic understanding of Instacart's technical capabilities. Core to the role is defining and designing integrations with retailers to ensure successful adoption of our various solutions. You'll join our Sales Engineering team, working at the intersection of Business Development, Product, Engineering, and Enterprise Solutions. We collaborate as one team to bring Instacart's ecosystem to life for partners-aligning technical capabilities with strategic goals, informing product roadmaps with customer insights, and ensuring seamless handoffs into implementation. We value executional excellence, clear communication tailored to diverse audiences, and creative problem-solving that moves the business forward. About the Job Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers, with the ability to tailor relevant content for the wide range of audience Gain a deep understand of the ever-changing Instacart eco-system to successfully provide consultative services to partners and business stakeholders Continually build technical knowledge and capabilities by interfacing with Instacart's product and engineering teams as you will represent both to customers and business teams Work directly with various Enterprise Solutions teams to ensure smooth handoff of implementation scope and plans to ensure successful implementations Learn internal processes and requirements to ensure these are accounted for during early stages of scoping Identify new opportunities from discussions with potential customers and market trends and provide feedback to Product teams to ensure we are building the right products for the market Create and maintain technical sales material to scale sales process Able to manage multiple work streams across multiple customers About you Minimum Qualifications 6+ years of previous working experience in a similar role Strong experiences selling technical products and solutioning/scoping integrations into client's unique environments The ability to develop and own technical presentations and communications Excellent communication skills with the ability to balance complex technical concepts with business values Some travel required - up to 20%. Preferred Qualifications Proven experience developing and owning technical presentations and communications designed for stakeholders ranging from Executive-level contacts to Implementation Engineers Experience collaborating closely with cross functional teams across Business Development, Engineering and Product Analyze, design and implement RESTful services and APIs within complex enterprise architectures #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$189,000-$210,000 USDWA$182,000-$202,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$174,000-$193,000 USDAll other states$157,000-$174,000 USD

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Join Instacart's Trust & Safety organization as a key contributor on the Delivery Compliance team, where your work directly protects the health, safety, and confidence of our customers, shoppers, and retail partners. This remote role sits within the branch focused on delivery compliance and food safety, ensuring that every order meets high standards across recalls, temperature control, alcohol and prescription deliveries, and more. In this role, you'll collaborate closely with Associates and a Team Lead, as well as cross-functional partners in Customer Experience, Knowledge Management, Content Operations, Catalog, Tax, and Legal. You'll use data, operational rigor, and sound judgment to identify non-compliant activity, resolve escalations, and strengthen the systems that keep the platform safe and reliable. If you thrive in a fast-paced environment, enjoy solving operational challenges, and want to see your impact felt across a large marketplace, this is an opportunity to grow your compliance expertise and sharpen your analytics skills while helping us deliver a trusted experience at scale. About the Job Own day-to-day Food Safety & Delivery Compliance workflows across product recalls, critical customer food safety escalations, alcohol and prescription deliveries, and temperature/insulated bag adherence. Triage, investigate, and resolve shopper conduct escalations from customers and retail partners; document findings and apply Instacart policies consistently. Monitor data signals and dashboards to detect patterns of non-compliance; propose and implement process or policy improvements to reduce risk. Draft clear internal guidance, incident summaries, and partner communications in collaboration with Legal, Tax, Catalog, and Customer Experience teams. Partner with team members to standardize SOPs, define quality metrics, and run continuous improvement initiatives that improve turnaround time and accuracy. Maintain thorough, audit-ready records and contribute to post-incident reviews and learning cycles. Use Google Sheets/Excel daily to organize and analyze data; conduct basic SQL queries (or learn quickly) to validate trends and quantify impact. Support time-sensitive safety events with flexible scheduling, including weekend coverage as part of team rotations. About You Minimum Qualifications 2+ years of experience in trust & safety, compliance operations, risk, or customer support within technology, marketplace, retail, or CPG environments. Proficiency in Google Sheets/Excel, including pivot tables, lookups, and filters. Experience conducting investigations and documenting findings in a policy-driven environment. Excellent written communication skills, including drafting concise incident summaries and policy updates. Ability to work in a fast-paced, dynamic environment and make timely decisions on sensitive issues. Availability to work weekends and adjust hours for urgent incidents, as needed. Demonstrated ability to handle confidential and sensitive information with discretion. Bachelor's degree or equivalent practical experience. Preferred Qualifications Experience in customer service or technical support within retail or CPG companies. Hands-on experience with food safety escalations, product recalls, alcohol delivery compliance, or prescription delivery workflows. Basic SQL proficiency (e.g., SELECT, JOIN) and experience with BI tools such as Looker or Tableau. Background in marketplace operations, trust & safety, risk management, or policy operations. Experience building or improving SOPs, QA frameworks, and operational playbooks. Familiarity with regulatory domains such as FDA/USDA product recalls, state alcohol regulations, or privacy considerations related to health information. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$27-$28 USDWA$26-$27 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$25-$26 USDAll other states$23-$24 USD

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table. Instacart is a Flex First team There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Join Instacart's Product Analytics - Core X team to help accelerate category growth and elevate our Shopping Marketplace experience. You will partner closely with product managers, engineers, and operators to uncover insights, shape strategy, and inform decisions that drive growth and great customer experiences. You will operate in a fast-moving environment with significant executive visibility, collaborating within an immediate analytics team of +5 and a broader cross-functional group of 20+ across Product, Engineering, Operations, and Marketing. If you thrive on owning hard problems end-to-end, rolling up your sleeves in the data, and translating insights into action, this role offers a chance to make an outsized impact while working with talented, mission-driven teammates. About the Job Own the analytics agenda for Category Growth, Shopping Marketplace, and potentially other Product surfaces, including defining north-star and guardrail metrics, establishing measurement plans, and prioritizing high-impact analyses. Lead deep dives into marketplace dynamics (e.g., supply/demand, conversion, substitution, unit economics) to diagnose issues, quantify trade-offs, and recommend actionable solutions. Translate complex findings into clear narratives and decision frameworks for senior stakeholders; influence roadmaps and prioritization through crisp storytelling and rigorous evidence. About You Minimum Qualifications 4+ years of experience in management consulting, business operations, product analytics, strategy & analytics with a strong quantitative bend Proven ability to synthesize data into compelling narratives Strong SQL proficiency Comfort working in dynamic and sometimes ambiguous environments Strong communication skills with experience presenting insights and recommendations to senior leaders and cross-functional partners. Able to collaborate effectively across time zones; ideally availability to align with Eastern time working hours Comfort translating ambiguous business questions into structured analytical approaches and prioritizing work for highest impact Preferred Qualifications Experience in marketplace, search/ranking, personalization, pricing, or promotions analytics Knowledge of causal inference methods beyond classic A/B testing (e.g., diff-in-diff, propensity scoring, uplift modeling) Experience with A/B tests #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$149,000-$158,000 USDWA$143,000-$151,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$137,000-$144,000 USDAll other states$124,000-$131,000 USD