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Become An Installation And Repair Technician

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Working As An Installation And Repair Technician

  • Performing General Physical Activities
  • Handling and Moving Objects
  • Getting Information
  • Updating and Using Relevant Knowledge
  • Performing for or Working Directly with the Public
  • Deal with People

  • Outdoors/walking/standing

  • Stressful

  • $43,931

    Average Salary

What Does An Installation And Repair Technician Do

Automotive body and glass repairers restore, refinish, and replace vehicle bodies and frames, windshields, and window glass.

Duties

Automotive body repairers typically do the following:

  • Review damage reports, prepare cost estimates, and plan work
  • Inspect cars for structural damage
  • Remove damaged body parts, including bumpers, fenders, hoods, grilles, and trim
  • Realign car frames and chassis to repair structural damage
  • Hammer out or patch dents, dimples, and other minor body damage
  • Fit, attach, and weld replacement parts into place
  • Sand, buff, and prime refurbished and repaired surfaces
  • Apply new finish to restored body parts

Automotive glass installers and repairers typically do the following:

  • Examine damaged windshields and assess reparability
  • Clean damaged areas and prepare the surfaces for repair
  • Stabilize chips and cracks with clear resin
  • Remove glass that cannot be repaired
  • Check windshield frames for rust
  • Clean windshield frames and prepare them for installation
  • Apply urethane sealant to the windshield frames
  • Install replacement glass
  • Replace any parts removed prior to repairs

Automotive body and glass repairers can repair most damage from vehicle collisions and make vehicles look and drive like new. Repairs may be minor, such as replacing a cracked windshield, or major, such as replacing an entire door panel. After a major collision, the underlying frame of a car can become weakened or compromised. Body repairers restore the structural integrity of car frames to manufacturer specifications.

Body repairers use many tools for their work. They use pneumatic tools and plasma cutters to remove damaged parts, such as bumpers and door panels. They also often use heavy-duty hydraulic jacks and hammers for major structural repairs, such as aligning the body. For some work, they use common hand tools, such as metal files, pliers, wrenches, hammers, and screwdrivers.

In some cases, body repairers complete an entire job by themselves. In other cases, especially in large shops, they use an assembly line approach in which they work as a team with each individual performing a specialized task.

Although body repairers sometimes prime and paint repaired parts, painting and coating workers generally perform these tasks.

Glass installers and repairers often travel to the customer’s location and perform their work in the field. They commonly use specialized tools such as vacuum pumps to fill windshield cracks and chips with a stabilizing resin. When windshields are badly damaged, they use knives to remove the damaged windshield, and then they secure the new windshield using a special urethane adhesive.

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How To Become An Installation And Repair Technician

Most employers prefer to hire automotive body and glass repairers who have completed a formal training program in automotive body or glass repair. Still, many new body and glass repairers begin work without formal training. Industry certification is increasingly important.

Education

High school, trade and technical school, and community college programs in collision repair combine hands-on practice and technical instruction. Topics usually include electronics, repair cost estimation, and welding, all of which provide a strong educational foundation for a career as a body repairer. Although not required, postsecondary education often provides the best preparation.

Trade and technical school programs typically award certificates after 6 months to 1 year of study. Some community colleges offer 2-year programs in collision repair. Many of these schools also offer certificates for individual courses, so students can take classes part time or as needed.

Licenses, Certifications, and Registrations

Although not required, certification is recommended because it shows competence and usually brings higher pay. In some instances it is required for advancement beyond entry-level work.

Certification from the National Institute for Automotive Service Excellence (ASE) is a standard credential for body repairers. In addition, many vehicle and paint manufacturers have product certification programs that train body repairers in specific technologies and repair methods.

A few states require a license to perform automotive glass installation and repair. Check with your state for more information.

Training

New workers typically begin their on-the-job training by helping an experienced body repairer with basic tasks, such as fixing minor dents. As they gain experience, they move on to more complex work, such as aligning car frames. Some body repairers may become trained in as little as 1 year, but they generally need 2 or 3 years of hands-on training to become fully independent body repairers. 

Basic automotive glass installation and repair can be learned in as little as 6 months, but becoming fully independent can take up to a year of training.

Formally educated workers often require significantly less on-the-job training and typically advance to independent work more quickly than those who do not have the same level of education.

Throughout their careers, body repairers need to continue their education and training to keep up with rapidly changing automotive technology. Body repairers are expected to develop their skills by reading technical manuals and by attending classes and seminars. Many employers regularly send workers to advanced training programs, such as those offered by the Inter-Industry Conference on Auto Collision Repair (I-CAR).

Advancement

Automotive body and glass repairers earn more money as they gain experience, and some may advance into management positions within body shops, especially those workers with 2- or 4-year degrees.

Important Qualities

Critical-thinking skills. Automotive body and glass repairers must be able to evaluate vehicle damage and determine necessary repair strategies. In some cases, they must decide if a vehicle is “totaled,” or too damaged to justify the cost of repair.

Customer-service skills. Automotive body and glass repairers must discuss auto body and glass problems, along with options to fix them, with customers. Workers must be courteous, good listeners, and ready to answer customers’ questions.

Detail oriented. Automotive body and glass repairers must pay close attention to detail. Restoring a damaged auto body or windshield to its original state requires workers to have a keen eye for even the smallest imperfection. 

Dexterity. Many body repairers’ tasks, such as removing door panels, hammering out dents, and using hand tools to install parts, require a steady hand and good hand-eye coordination.

Mechanical skills. Body repairers must know which diagnostic, hydraulic, pneumatic, and other power equipment and tools are appropriate for certain procedures and repairs. They must know how to apply the correct techniques and methods necessary to repair modern automobiles.

Physical strength. Automotive body and glass repairers must sometimes lift heavy parts, such as door panels and windshields.

Time-management skills. Automotive body and glass repairers must be timely in their repairs. For many people, their automobile is their primary mode of transportation.

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Installation And Repair Technician jobs

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Installation And Repair Technician Career Paths

Installation And Repair Technician
Installation Technician Service Technician Service Manager
Account Manager
5 Yearsyrs
Service Technician Service Manager General Manager
District Manager
7 Yearsyrs
Network Technician Systems Administrator Business Analyst
Finance Manager
7 Yearsyrs
Technician Service Technician Service Manager
General Manager
7 Yearsyrs
Field Technician Technical Support Specialist Information Technology Manager
Information Technology Director
10 Yearsyrs
Maintenance Technician Field Service Technician Systems Administrator
Information Technology Manager
8 Yearsyrs
Communications Technician Field Technician Sales Consultant
Internet Sales Manager
6 Yearsyrs
Maintenance Technician Maintenance Manager Operations Manager
Operations Director
9 Yearsyrs
Technician Field Service Technician Service Manager
Operations Manager
7 Yearsyrs
Service Technician Maintenance Technician Production Supervisor
Plant Manager
11 Yearsyrs
Field Technician Maintenance Technician Operations Manager
President Of Operations
11 Yearsyrs
Field Service Technician Technical Support Specialist Business Analyst
Product Manager
7 Yearsyrs
Installation Technician Technician Project Manager
Program Manager
8 Yearsyrs
System Technician Systems Administrator Quality Assurance Engineer
Quality Assurance Manager
9 Yearsyrs
Network Technician Systems Engineer Engineering Manager
Quality Manager
11 Yearsyrs
System Technician Technician Sales Consultant
Sales Manager
5 Yearsyrs
Lead Technician Technical Manager
Technical Director
7 Yearsyrs
Communications Technician Network Technician Information Technology Manager
Technical Services Manager
8 Yearsyrs
Field Service Technician Service Manager General Manager
Territory Manager
7 Yearsyrs
Lead Technician Operations Manager Account Executive
Territory Sales Manager
7 Yearsyrs
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Installation And Repair Technician Demographics

Gender

Male

93.2%

Female

5.5%

Unknown

1.3%
Ethnicity

White

79.3%

Hispanic or Latino

11.9%

Asian

6.7%

Unknown

1.4%

Black or African American

0.6%
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Languages Spoken

Spanish

62.5%

Carrier

12.5%

Italian

8.3%

French

4.2%

Choctaw

4.2%

Polish

4.2%

Korean

4.2%
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Installation And Repair Technician Education

Schools

University of Phoenix

27.6%

Community College of the Air Force

6.6%

George Washington University

5.3%

Johnson County Community College

5.3%

Rockland Community College

3.9%

Valencia College

3.9%

Northern Kentucky University

3.9%

Erie Community College

3.9%

University of Houston

3.9%

ITT Technical Institute-Nashville

3.9%

Southern New Hampshire University

3.9%

College of Southern Nevada

3.9%

Kaplan University

3.9%

Idaho State University

3.9%

University of Southern Maine

2.6%

Mesa Community College - Boswell

2.6%

Mitchell Technical Institute

2.6%

New York University

2.6%

Technical Career Institute

2.6%

University of North Texas

2.6%
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Majors

Business

21.3%

Electrical Engineering

14.7%

Computer Networking

7.9%

Electrical Engineering Technology

6.3%

Information Technology

6.1%

Computer Science

5.4%

Computer Information Systems

4.9%

General Studies

4.2%

Criminal Justice

3.7%

Automotive Technology

3.5%

Communication

3.0%

Environmental Control Technologies/Technicians

3.0%

Engineering

2.6%

Psychology

2.3%

Industrial Technology

1.9%

Management

1.9%

Finance

1.9%

Graphic Design

1.9%

Heating And Air Conditioning

1.9%

Drafting And Design

1.6%
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Degrees

Other

42.4%

Associate

22.7%

Bachelors

21.2%

Certificate

7.3%

Masters

3.9%

Diploma

1.5%

License

0.8%

Doctorate

0.3%
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Real Installation And Repair Technician Salaries

Job Title Company Location Start Date Salary
Telecom. Equipment Installers & Repairers Maxton Technology Easton, MA May 15, 2009 $74,194
Automotive Glass Installers and Repairers Bob's Auto Glass LLC Jersey City, NJ Feb 24, 2009 $35,082
Automotive Glass Installers and Repairers Allstate Auto Glass, Inc. Fairfax, VA Jan 04, 2010 $34,707
Automotive Glass Installers and Repairers Upright Glass Inc. Lodi, NJ Jun 01, 2010 $30,721
Automotive Glass Installers and Repairers BCLR Acquisition Co., Inc. D/B/A Quality Glass IL Aug 29, 2008 $29,635
Automotive Glass Installers and Repairers BCLR Acquisition Co., Inc. D/B/A Quality Glass Goshen, IN Aug 25, 2008 $29,635
Automotive Glass Installers and Repairers All Star Auto Glass, Inc. Addison, IL Sep 14, 2009 $28,579
Automotive Glass Installers and Repairers All Star Auto Glass, Inc. Addison, IL Sep 04, 2009 $28,579
Automotive Glass Installers and Repairers Frank Siena's Auto Sales, Inc. Hampton, NY May 24, 2011 $25,399
Automotive Glass Installers and Repairers All Star Auto Glass, Inc. Addison, IL Jun 03, 2008 $23,629
Automotive Glass Installers and Repairers All Star Auto Glass, Inc. Addison, IL Dec 27, 2007 $23,629
Electronic Home Entertainment Installers & Repairers Nevada Electronics, Inc. Las Vegas, NV Dec 04, 2007 $20,557
Automotive Glass Installers and Repairers Sierra Vista Glass, Inc. Sierra Vista, AZ Feb 03, 2011 $18,783
Automotive Glass Installers and Repairers Sierra Vista Glass, Inc. Sierra Vista, AZ Aug 23, 2011 $18,783
Automotive Glass Installers and Repairers Sierra Vista Glass, Inc. Sierra Vista, AZ Sep 24, 2009 $18,783
Automotive Glass Installers and Repairers Sierra Vista Glass, Inc. Sierra Vista, AZ Dec 02, 2008 $18,783

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Top Skills for An Installation And Repair Technician

RepairTelephoneLinesInternetServicesCustomerServiceFiberOpticDSLHandToolsVideoTestEquipmentVoipCustomerPremisesSetupCompanyVehicleTelephoneServiceServiceCallsBucketTruckWindowsPCCatvCustomerSatisfactionSatelliteSystems

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Top Installation And Repair Technician Skills

  1. Repair Telephone Lines
  2. Internet Services
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Worked with little supervision to install and repair telephone lines inside and outside for residential and commercial customers.
  • Install and repair Cable television, Telephone & Internet services using coaxial cable.
  • Maintained customer contact and serviced customer to their satisfaction, making customer service a priority.
  • Worked beside maintenance crews to splice in new fiber optics with a Fiber Splicing device.
  • Manage inventory of equipment for collocations, DSLAMs and customer implementations, as well as ensuring proper circuit inventory within switch.

Top Installation And Repair Technician Employers

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