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Installation and repair technician hiring summary. Here are some key points about hiring installation and repair technicians in the United States:
Here's a step-by-step installation and repair technician hiring guide:
An Installation and Repair Technician specializes in installing and repairing equipment and systems in establishments and homes. It is their responsibility to communicate and meet with clients to identify their needs, assess installation areas, implement tests, inspect damages or defects, troubleshoot problems, and perform corrective measures as needed. They may also recommend practices, provide instructions, maintain the cleanliness of work areas, and refer clients to other services should the case require. They must also keep records of transactions and maintain an active communication line with co-workers for an efficient workflow.
Before you post your installation and repair technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an installation and repair technician for hire on a part-time basis or as a contractor.
You should also consider the ideal background you'd like them an installation and repair technician to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an installation and repair technician that fits the bill.
The following list breaks down different types of installation and repair technicians and their corresponding salaries.
| Type of Installation And Repair Technician | Description | Hourly rate |
|---|---|---|
| Installation And Repair Technician | Telecommunications equipment installers and repairers, also known as telecom technicians, set up and maintain devices or equipment that carry communications signals, connect to telephone lines, and access the Internet. | $12-31 |
| Tower Hand | A tower hand is a professional who climbs towers or poles to install, repair, and perform routine maintenance on electrical equipment. Tower hands are required to climb up very tall structures to perform maintenance on equipment such as power lines, cell tower components, or radio antenna equipment... Show more | $12-28 |
| Cable Installer | A cable installer installs and maintains telecommunication systems and equipment such as telephone lines, cable television, or internet services at homes or commercial areas. In some companies, a cable installer may also handle complaints and concerns, conduct inspections, troubleshoot problems, and fix or replace components when necessary... Show more | $16-23 |
Including a salary range in your installation and repair technician job description helps attract top candidates to the position. An installation and repair technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.
For example, the average salary for an installation and repair technician in North Dakota may be lower than in Connecticut, and an entry-level installation and repair technician usually earns less than a senior-level installation and repair technician. Additionally, an installation and repair technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | District of Columbia | $46,549 | $22 |
| 2 | New Jersey | $46,068 | $22 |
| 3 | Massachusetts | $45,577 | $22 |
| 4 | Virginia | $43,060 | $21 |
| 5 | Florida | $42,967 | $21 |
| 6 | Pennsylvania | $41,365 | $20 |
| 7 | North Carolina | $39,965 | $19 |
| 8 | Kentucky | $38,553 | $19 |
| 9 | Tennessee | $38,319 | $18 |
| 10 | Michigan | $38,053 | $18 |
| 11 | Georgia | $37,596 | $18 |
| 12 | Illinois | $36,847 | $18 |
| 13 | California | $36,489 | $18 |
| 14 | Texas | $35,391 | $17 |
| 15 | Kansas | $34,616 | $17 |
| 16 | Arizona | $33,595 | $16 |
| 17 | Arkansas | $32,840 | $16 |
| 18 | Alabama | $32,759 | $16 |
| 19 | Iowa | $30,697 | $15 |
| 20 | Washington | $29,481 | $14 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Florida Power & Light | $80,257 | $38.59 | |
| 2 | Virginia's Community Colleges | $48,548 | $23.34 | 1 |
| 3 | Mercury Z | $45,660 | $21.95 | |
| 4 | Best Buy | $39,307 | $18.90 | 67 |
| 5 | CNY Outsourcing | $38,240 | $18.38 | |
| 6 | Ledcor | $38,187 | $18.36 | 10 |
| 7 | Comcast | $37,783 | $18.16 | 58 |
| 8 | Clearwave | $36,876 | $17.73 | 12 |
| 9 | TEKsystems | $36,847 | $17.71 | 153 |
| 10 | Integrated Services | $35,523 | $17.08 | 34 |
| 11 | National Entertainment Network | $34,863 | $16.76 | |
| 12 | Rise Broadband | $33,545 | $16.13 | 11 |
| 13 | Performance Systems Integration | $33,408 | $16.06 | 4 |
| 14 | Express Employment Indy South | $33,321 | $16.02 | 10 |
| 15 | Ritter Communications | $32,458 | $15.60 | 1 |
| 16 | Builders FirstSource | $32,397 | $15.58 | 26 |
| 17 | Wind River Environmental | $29,364 | $14.12 | 16 |
A good installation and repair technician job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an installation and repair technician job description:
To find the right installation and repair technician for your business, consider trying out a few different recruiting strategies:
Recruiting installation and repair technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you have selected a candidate for the installation and repair technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
Once that's done, you can draft an onboarding schedule for the new installation and repair technician. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.
Recruiting installation and repair technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $40,984 per year for an installation and repair technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for installation and repair technicians in the US typically range between $12 and $31 an hour.