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How to hire an installation and repair technician

Installation and repair technician hiring summary. Here are some key points about hiring installation and repair technicians in the United States:

  • There are a total of 53,953 installation and repair technicians in the US, and there are currently 119,695 job openings in this field.
  • The median cost to hire an installation and repair technician is $1,633.
  • Small businesses spend $1,105 per installation and repair technician on training each year, while large companies spend $658.
  • It takes between 36 and 42 days to fill the average role in the US.
  • It takes approximately 12 weeks for a new employee to reach full productivity levels.
  • HR departments typically allocate 15% of their budget towards recruitment efforts.
  • Savannah, GA, has the highest demand for installation and repair technicians, with 7 job openings.

How to hire an installation and repair technician, step by step

To hire an installation and repair technician, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire an installation and repair technician:

Here's a step-by-step installation and repair technician hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an installation and repair technician job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new installation and repair technician
  • Step 8: Go through the hiring process checklist

What does an installation and repair technician do?

An Installation and Repair Technician specializes in installing and repairing equipment and systems in establishments and homes. It is their responsibility to communicate and meet with clients to identify their needs, assess installation areas, implement tests, inspect damages or defects, troubleshoot problems, and perform corrective measures as needed. They may also recommend practices, provide instructions, maintain the cleanliness of work areas, and refer clients to other services should the case require. They must also keep records of transactions and maintain an active communication line with co-workers for an efficient workflow.

Learn more about the specifics of what an installation and repair technician does
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  1. Identify your hiring needs

    Before you post your installation and repair technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an installation and repair technician for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them an installation and repair technician to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an installation and repair technician that fits the bill.

    The following list breaks down different types of installation and repair technicians and their corresponding salaries.

    Type of Installation And Repair TechnicianDescriptionHourly rate
    Installation And Repair TechnicianTelecommunications equipment installers and repairers, also known as telecom technicians, set up and maintain devices or equipment that carry communications signals, connect to telephone lines, and access the Internet.$12-31
    Tower HandA tower hand is a professional who climbs towers or poles to install, repair, and perform routine maintenance on electrical equipment. Tower hands are required to climb up very tall structures to perform maintenance on equipment such as power lines, cell tower components, or radio antenna equipment... Show more$12-28
    Cable InstallerA cable installer installs and maintains telecommunication systems and equipment such as telephone lines, cable television, or internet services at homes or commercial areas. In some companies, a cable installer may also handle complaints and concerns, conduct inspections, troubleshoot problems, and fix or replace components when necessary... Show more$16-23
  2. Create an ideal candidate profile

    Common skills:
    • Ladders
    • Test Equipment
    • Crawl Spaces
    • Hand Tools
    • DSL
    • Little Supervision
    • Telecommunication
    • Broadband
    • Customer Satisfaction
    • Telephone Services
    • CATV
    • Customer Service
    • Customer Locations
    • Fiber Optic
    Check all skills
    Responsibilities:
    • Manage telecommunications installation and repair for hospital Nortel network.
    • Attend and run disaster recovery tests.
    • Repair and service customer voice/data systems, VoIP phone systems, and backbone networks.
    • Install the ONT hardware, run coax cable and terminate all connections at the customer premise.
    • Climb ladders to install, replace, or remove hardware on roof tops in all types of weather conditions.
    • Assist with the configuration, testing and display of the VoIP system to the senior leaders of the military.
    More installation and repair technician duties
  3. Make a budget

    Including a salary range in your installation and repair technician job description helps attract top candidates to the position. An installation and repair technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

    For example, the average salary for an installation and repair technician in North Dakota may be lower than in Connecticut, and an entry-level installation and repair technician usually earns less than a senior-level installation and repair technician. Additionally, an installation and repair technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

    Average installation and repair technician salary

    $40,984yearly

    $19.70 hourly rate

    Entry-level installation and repair technician salary
    $25,000 yearly salary
    Updated December 19, 2025

    Average installation and repair technician salary by state

    RankStateAvg. salaryHourly rate
    1District of Columbia$46,549$22
    2New Jersey$46,068$22
    3Massachusetts$45,577$22
    4Virginia$43,060$21
    5Florida$42,967$21
    6Pennsylvania$41,365$20
    7North Carolina$39,965$19
    8Kentucky$38,553$19
    9Tennessee$38,319$18
    10Michigan$38,053$18
    11Georgia$37,596$18
    12Illinois$36,847$18
    13California$36,489$18
    14Texas$35,391$17
    15Kansas$34,616$17
    16Arizona$33,595$16
    17Arkansas$32,840$16
    18Alabama$32,759$16
    19Iowa$30,697$15
    20Washington$29,481$14

    Average installation and repair technician salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Florida Power & Light$80,257$38.59
    2Virginia's Community Colleges$48,548$23.341
    3Mercury Z$45,660$21.95
    4Best Buy$39,307$18.9067
    5CNY Outsourcing$38,240$18.38
    6Ledcor$38,187$18.3610
    7Comcast$37,783$18.1658
    8Clearwave$36,876$17.7312
    9TEKsystems$36,847$17.71153
    10Integrated Services$35,523$17.0834
    11National Entertainment Network$34,863$16.76
    12Rise Broadband$33,545$16.1311
    13Performance Systems Integration$33,408$16.064
    14Express Employment Indy South$33,321$16.0210
    15Ritter Communications$32,458$15.601
    16Builders FirstSource$32,397$15.5826
    17Wind River Environmental$29,364$14.1216
  4. Writing an installation and repair technician job description

    A good installation and repair technician job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an installation and repair technician job description:

    Installation and repair technician job description example

    You are a Field Operations Technician with proven experience maintaining telecommunication systems. Utilizing your experience, you will perform installation and repair while maintaining telecommunication systems as well as accurately locate underground facilities including fiber optic lines.
    Join the Ledcor Technical Services team in Regina SK today!

    Essential Responsibilities:
    Deliver exceptional customer service and high quality installation and repair Test, install, troubleshoot and repair advanced services Complete customer orders dispatched on a daily basis in a defined geographical area Interpret job order tickets Read blueprints and maps Operate testing equipment to pinpoint the location of underground telecommunication utilities Identify and mark the location of underground facilities

    Qualifications:
    2 years of experience in a Telecommunications technician role is ideal Strong networking skills including routers, modems and testingA Self-starter who is highly motivated and is able to think on their feet and ask the right questions at the right time.Self-Motivated, ability to prioritize and organize workloads with little directionA positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity Strong desire to learn new technologies Team player with both excellent communication skills both written and verbal Must be computer savvy, able to handle multiple computer applications Valid Class 5 driver's license and a clean driver's abstract Ensure vehicle, test equipment and tools are maintained in excellent condition Must be fully vaccinated and provide valid COVID-19 vaccination record (unless you have a legitimate recognized medical or religious reason for not getting vaccinated)

    Working Conditions:
    24/7 on-call, including some mandatory overtime and weekend and holiday work when necessary.Travel may be required, including overnight stays and out-of-town assignments/training.Work environments include different types of terrain (grass, gravel, ditches, etc.) in and around construction zones and residential, commercial, industrial and rural areas Able to meet the physical requirements of the position which involves sitting, standing, bending, in all types of weather conditions (rain, snow, heat etc.)

    Additional Information:
    Company Description
    Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

    But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!
    Employment Equity
    At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.
    Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

    View our full Inclusion & Diversity statement here.
  5. Post your job

    To find the right installation and repair technician for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with installation and repair technicians they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit installation and repair technicians who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your installation and repair technician job on Zippia to find and recruit installation and repair technician candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting installation and repair technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new installation and repair technician

    Once you have selected a candidate for the installation and repair technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    Once that's done, you can draft an onboarding schedule for the new installation and repair technician. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an installation and repair technician?

Recruiting installation and repair technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

You can expect to pay around $40,984 per year for an installation and repair technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for installation and repair technicians in the US typically range between $12 and $31 an hour.

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