Installation and repair technician job description

You are a Field Operations Technician with proven experience maintaining telecommunication systems. Utilizing your experience, you will perform installation and repair while maintaining telecommunication systems as well as accurately locate underground facilities including fiber optic lines.
Join the Ledcor Technical Services team in Regina SK today!

Essential Responsibilities:
Deliver exceptional customer service and high quality installation and repair Test, install, troubleshoot and repair advanced services Complete customer orders dispatched on a daily basis in a defined geographical area Interpret job order tickets Read blueprints and maps Operate testing equipment to pinpoint the location of underground telecommunication utilities Identify and mark the location of underground facilities

Qualifications:
2 years of experience in a Telecommunications technician role is ideal Strong networking skills including routers, modems and testingA Self-starter who is highly motivated and is able to think on their feet and ask the right questions at the right time.Self-Motivated, ability to prioritize and organize workloads with little directionA positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity Strong desire to learn new technologies Team player with both excellent communication skills both written and verbal Must be computer savvy, able to handle multiple computer applications Valid Class 5 driver's license and a clean driver's abstract Ensure vehicle, test equipment and tools are maintained in excellent condition Must be fully vaccinated and provide valid COVID-19 vaccination record (unless you have a legitimate recognized medical or religious reason for not getting vaccinated)

Working Conditions:
24/7 on-call, including some mandatory overtime and weekend and holiday work when necessary.Travel may be required, including overnight stays and out-of-town assignments/training.Work environments include different types of terrain (grass, gravel, ditches, etc.) in and around construction zones and residential, commercial, industrial and rural areas Able to meet the physical requirements of the position which involves sitting, standing, bending, in all types of weather conditions (rain, snow, heat etc.)

Additional Information:
Company Description
Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!
Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

View our full Inclusion & Diversity statement here.

ABOUT THE TEAM

WhiteSky partners with student housing, luxury apartments, hotels, adult living, and assisted living/hospitals to provide bulk Internet, Cable, and Voice services. WhiteSky has established itself as an industry leader with 30%+ growth in projected in 2022 - 2023 and beyond. #LI-BW1

WHAT YOU'LL DO

You will play a pivotal role in the continued growth of our organization by going above and beyond to support our client communities via site installations, repairs, and maintenance in the Tuscaloosa, Alabama and surrounding region. Our technicians travel regionally, with the opportunity to travel across the US for network integration projects: large rollout installs and moves/adds/changes; for new construction and full remodels; and for emergency service as well as maintenance work.

PRIMARY RESPONSIBILITIES

• Troubleshoot, repair, and provide technical support with structured cabling, fiber optic cabling, network hardware, video (digital and analog), surveillance, access control, and Web based IP phone systems in MDU environments.
• Perform network maintenance to alleviate system outages including distribution systems and hardware.
• Troubleshoot, repair, and install fiber distribution infrastructure including but not limited to splice and terminate underground fiber optic cable and equipment.
• Provide quality service and customer support during field visits or dispatches providing the best possible customer experience.
• Participate in the installation and activation of building infrastructure including wiring systems, fiber optics, data and video electronics.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• A High School Diploma or equivalent is required.
• At least 2 years of recent field experience installation of structured cabling (Fiber, Cat 5, Cat 6) as well as the network equipment that attaches to structured cabling in commercial setting - pulling/running/testing/terminating.
• Prior experience installing and supporting network equipment such as: VOIP, WAPs, cameras, CATV, Security Systems, IP Surveillance, card access, speakers/stereo/amenity systems, energy management systems, network servers, routers, switches, racks, and/or digital streaming media.
• Must be physically capable of working in construction environments, to include using a variety of tools, climbing ladders and accessing rooftops, lifting pertinent equipment, and navigating crawl spaces/attics, and closets
• Initiative and a drive to add value to WhiteSky.
• Excellent customer service and dynamic communication skills (think Ritz Carlton, Disney, Chick-fil-a and Zappo's).
• As an essential function of this position, the employee must be able to handle high levels of stress professionally and be congenial with other employees and customers always.
• Must be able to work independently with little supervision.
• Must be mechanically inclined and can troubleshoot network hardware as well as transport methods including cabling and fiber in various network types.
• A current valid driver's license and be insurable.

PREFERRED KNOWLEDGE/SKILLS/ABILITIES

• AS/BS degree in related technical field is highly desired.
• Prior experience in both mechanical and fusion splicing.

WHAT WE OFFER

At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.

Not ready to apply? Connect with us for general consideration.

• High school diploma or equivalent and at least 1 year experience in installation, test and inspect of pre-engineered fire suppression systems.
• Must be able to obtain Seattle certification with 90 days of employment
• Ability to work flexible hours including on-call rotation, nights, and or weekends to meet customer needs.
• High precision/ detail-oriented who is self motivated with the ability to perform high quality work with minimal supervision.
• Good verbal and written communication skills.
• Ability to work independently, with little supervision.

Requirements:

• Able to work in unusual and sometimes difficult positions – climbing ladders multiple times per day, working within crawl spaces, above ceilings, etc.
• Carry and move tools and equipment weighing up to 70 pounds regularly.
• Familiarity and skill working with hand and power tools.
• Valid drivers license with an acceptable driving record.

Benefits

• Medical, Dental, Vision Plans
• Company-paid Life and Long-Term Disability Insurance
• Health Savings Account with generous company contribution (HSA)
• Flexible Spending Accounts for Medical and Dependent Care (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) plan
• 10 paid holidays off per year
• Safe Harbor 401(k) Retirement Plan with liberal company match
• Training and development program for career enhancement

PSI continues to follow any state or local regulations to slow the spread of COVID-19. You must be able to meet requirements and remain compliant at all times with all applicable health and safety regulations and/or policies for this position in accordance with safety standards, including the proper wear and use of PPE (Personal Protection Equipment), as well as any established practices that are COVID-19 related.

We are an equal opportunity employer that promotes a people-centered culture. Ask around the local industry and you’ll find that the team at Performance Systems Integration is THE team to join. Now is your time to make a move!

Candidate selected for this position will be subject to a post offer criminal background check and driving records check if driving is required for the role.