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Installation and repair technician skills for your resume and career
15 installation and repair technician skills for your resume and career
1. Ladders
- Use of pole climbing skills and extension ladders were also required on a daily basis.
- Climbed poles using gaffs, and used ladders and bucket trucks in aerial planet.
2. Test Equipment
Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.
- Diagnose, isolate and repair aerial and buried transmission facilities utilizing signal analysis test equipment.
- Used various test equipment and deductive reasoning to identify and isolate service installs/repairs.
3. Crawl Spaces
Crawl spaces are unoccupied and narrow spaces within a building.
- Can work within limited confines such as crawl spaces and attics.
- Snaked walls, worked in attics, basements and crawl spaces.
4. Hand Tools
- Install communication equipment, such as intercommunication systems and related apparatus using schematic diagrams, testing devices and hand tools.
- Operate hand tools, measuring devices, welder, oxygen/acetylene torch, plasma cutter, punch press, grinders and saws.
5. DSL
- General Responsibilities include installing, maintaining and Troubleshooting DSL, voice and data service delivered via copper or fiber optic Cables.
- Contract Install and maintain local POTS & DSL service from Remote Central Offices and Switches to residential and business customers.
6. Little Supervision
- Managed work with little supervision.
- Worked with little supervision to install and repair telephone lines inside and outside for residential and commercial customers.
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- Reviewed and discussed service order requirements and equipment requests with customers, evaluated customers telecommunication needs.
- Worked independently using various testing equipment to troubleshoot, locate and repair telecommunication infrastructure.
8. Broadband
- Installed Digital Cable Television, Broadband Internet Access, Digital Line Telephone Service/ VOIP and other services as customer needs demanded.
- Installed and maintained residential cable and broadband internet services including ensuring correct signal levels throughout the system.
9. Customer Satisfaction
- Provided direct customer interface on jobs to insure customer satisfaction.
- Provided excellent customer satisfaction which reflected on my monthly reports.
10. Telephone Services
- Position: Installation and repair of telephone services, high speed internet & U-Verse television to customer's homes.
- Explained telephone service to subscribers after installation and collected any installation fees that were due.
11. CATV
- Assess existing Customers' needs for new/modified communications systems to include POTS and CATV within 15 minutes.
- Performed customary CATV aerial and underground construction, including all passive and devises found in distribution lines.
12. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintained direct interface with customers; provided superior customer service and customer education; received Service Awards routinely.
- Maintained customer contact and serviced customer to their satisfaction, making customer service a priority.
13. Customer Locations
Customer location refers to the city or unincorporated area of a country, where most of the taxpayer-customer contact takes place. It is the strategic position of occupation where a customer can access the services and products that he/she needs.
- Installed and repaired requests and problems for residential and Special Services in central office and on-site at customer location.
- Worked in a wireline switch environment and worked closely with vendors to provide local loops to the customer locations.
14. Fiber Optic
Fiber optic is a technology used for the super-fast transmission of information as pulses of light over long distances. It is achieved to optical fiber wires, which are almost as thin as human hair and is made from glass or plastic. Fiber optic technology is generally used for providing super-fast internet and mobile networking services.
- Work experience and knowledge in cable, coaxial, data, fiber optics, network, security, video and voice.
- Installed, troubleshot, and repaired cable TV and phone service delivered over POTS, coax, and fiber optics.
15. PC
- Assisted customers with initial PC configuration.
- Performed On-site installation, maintenance, & repair of PC s, networks, CCTV surveillance, & POS systems.
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List of installation and repair technician skills to add to your resume
The most important skills for an installation and repair technician resume and required skills for an installation and repair technician to have include:
- Ladders
- Test Equipment
- Crawl Spaces
- Hand Tools
- DSL
- Little Supervision
- Telecommunication
- Broadband
- Customer Satisfaction
- Telephone Services
- CATV
- Customer Service
- Customer Locations
- Fiber Optic
- PC
- HVAC
- Ethernet
- Preventative Maintenance
- Utility Poles
- VoIP
- Service Calls
- Bucket Truck
- Phone Services
- R
- Electronic Equipment
- Trouble Tickets
- Customer Equipment
- Circuit Diagrams
- Telephone Lines
- Phone System
- Windows
- LAN
- RF
- Taps
- Customer Issues
- Technical Issues
- Security Systems
- Customer Premise
- IPTV
- IP
- Telephone Equipment
- Routine Maintenance
- T1
- Communication Equipment
- PBX
- CAT5
- Cable Lines
- Phone Lines
- Customer Education
Updated January 8, 2025
