Installation and service technicians are responsible for serving customers by installing and servicing a wide variety of products, from computer software to ventilation systems. They take on orders and carry out work on location, organizing daily routes and schedules for themselves.
You will investigate complaints and diagnose issues, troubleshoot, and carry out service tests. You will order missing our faulty parts, carry out repairs according to system requirements, or install newly purchased equipment in residential homes or commercial and production sites. You might work for an agency or company, or work as a freelancer. In any case, building good relationships with customers will be a part of your job.
Education in electronics or mechanics will be necessary, but a vocational school or a course in a related field will be enough to get you a job as an installation and service technician. Good analytical and problem-solving skills will be essential, as well as good communication skills and pride in providing quality service. The average salary you can expect to make in this position is around $35,699 per year.
There is more than meets the eye when it comes to being an installation and service technician. For example, did you know that they make an average of $17.54 an hour? That's $36,474 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 46,300 job opportunities across the U.S.
There are certain skills that many installation and service technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, math skills and time-management skills.
When it comes to the most important skills required to be an installation and service technician, we found that a lot of resumes listed 15.9% of installation and service technicians included hand tools, while 14.8% of resumes included customer service, and 10.1% of resumes included company vehicle. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the installation and service technician job title. But what industry to start with? Most installation and service technicians actually find jobs in the construction and manufacturing industries.
If you're interested in becoming an installation and service technician, one of the first things to consider is how much education you need. We've determined that 11.4% of installation and service technicians have a bachelor's degree. In terms of higher education levels, we found that 0.7% of installation and service technicians have master's degrees. Even though some installation and service technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an installation and service technician. When we researched the most common majors for an installation and service technician, we found that they most commonly earn high school diploma degrees or associate degree degrees. Other degrees that we often see on installation and service technician resumes include bachelor's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become an installation and service technician. In fact, many installation and service technician jobs require experience in a role such as service technician. Meanwhile, many installation and service technicians also have previous career experience in roles such as installer or installation technician.