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Become An Installation Coordinator

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Working As An Installation Coordinator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $77,800

    Average Salary

What Does An Installation Coordinator Do At Kelly Services

* Handles a variety of duties and responsibilities including coordination of installations and service appointments.
* Coordinates schedules for installers and service technicians.
* Confirms appointments by calling the customers.
* Orders equipment to ensure availability for installations.
* Processes job closeouts.
* Other duties as assigned

What Does An Installation Coordinator Do At Shaw Industries Inc.

* Review with project managers, Sales associates, and sales assistants the requirements of a job and availability of installers.
* Review and verify installation work orders.
* Review and verify materials for a scheduled job.
* Prepare material cut sheets for installer and the warehouse as outlined by the installation work order.
* Assist as required, with entering received material into inventory system.
* Monitor jobs in progress with installers and project managers.
* Address job issues, finding workable solutions to correct problems.
* Report and consult with Operations Manager on any issues dealing with installation and administration.
* Maintain up to date files on installers.
* Review and process installer invoices and bills.
* Maintain continuing education on all flooring products and the respective installation techniques thereof

What Does An Installation Coordinator Do At Per Mar Security Services

* Add new installation work orders to the Operations Manager scheduler task list.
* Schedule residential and commercial installations upon receiving work orders.
* Coordinate subcontractors and rentals for installations and service tickets.
* Coordinate with customer any required inspections for fire alarms for new installations.
* Call for rental pickups when technician has completed work associated with the rental company.
* Supply installation technicians with work orders, drawings, etc.
* Work with installation technicians on job status updates.
* Prepare weekly schedule for sales meeting.
* Work with Material Handler to coordinate ordering parts for installations.
* Apply subcontractor invoice costs to work orders and service tickets daily.
* Verify that the bi-weekly installation time sheet hours match the hours applied to the jobs in our main customer database/in-house software program.
* Verify that the bi-weekly service time sheets hours match the hours on the service scheduling board in our main customer database/in-house software program.
* Process work orders for our largest customer accounts in the work order building software.
* Back up Receptionist during absences by applying daily time to work orders, and emailing overtime spreadsheet to the Operations Manager and Service Supervisor.
* Back up Material Handler during absences by ordering and receiving parts for work orders and service tickets as well as assisting technicians at the window and on the phone.
* Back up Service Dispatcher during absences by scheduling service appointments as tickets come into the queue.
* Assist Service Dispatcher with handling overflow of customer and technician calls.
* Other duties as assigned by the Operations Manager.
* Maintain a positive work atmosphere by interacting with the Per Mar Security Services internal/external customers (including, but not limited to: current customers, prospective customers, clients, vendors, co-workers, supervisors and management) in a mutually respectful manner regardless of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation and all other protected classes.
* Adhere to the highest standards of ethical business conduct and compliance by acting lawfully, ethically, honestly and professionally in the performance of their jobs at all times as well as be in compliance with company policy and procedures as it relates to their job function.
* When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.
* As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management.
* Assume responsibility for understanding and complying with Per Mar Security Services attendance expectations.
* Essential Functions to be performed with or without a reasonable accommodations.
* Position Requirements

What Does An Installation Coordinator Do At Stanley Black and Decker

* Manage all install projects and act as a Project Manager for installation jobs:
* Create job file from information provided through order entry.
* Make initial contact with customers and coordinate installation schedule of automatic doors.
* Work with the salesperson and customer when there are any special installation requirements.
* Schedule installation to meet the contractor’s desired installation date.
* Keep up with changes in the job and schedule requested on-site meetings and walk-thrus.
* Perform pre-job on-site checks when necessary.
* Work with the salesperson to inform them of needed change orders if necessary.
* Order all necessary material for the installation in the appropriate time frame.
* Issue the STO or PO for the material needed for installation.
* Work with the Warehouse Manager on Class II and Class III material needed.
* Work with the factory with on any Class I material related issues.
* Work with the Warehouse Manager to make sure the material is received.
* Communicate any material related issues to the salesperson and work with them and the customer when necessary.
* Maintain the schedule and review it daily with the Warehouse Manager to insure jobs are pulled for the technicians as required.
* Schedule the installation technicians according to jobsite readiness.
* Coordinate any special timing requirement with the customer or any special needs such as pre-job, on-site safety meetings.
* Review the schedule as needed with the Construction Manager and the Salespeople.
* Obtain detailed information from the technicians when the job is not completed the same day on the progress of the job.
* Assure paperwork is properly filled out by technicians including the JCS, Door ID sheet and any special payment forms required.
* Verify that job is completed per company policy/Sarbanes Oxley
* Review inventory used with the technicians and make any adjustments necessary on the Sales Order in SAP.
* Enter the Door ID’s into SAP with warranty and door location information.
* Fax JCS to the corporate billing department and maintain the billing database.
* Be familiar with any special forms or needs of the customer/contractor and submit with JCS when necessary.
* When necessary, coordinate partial billings with the Construction Manager and submit partial billing approvals to the corporate billing department.
* Once approved, deliver partial billings to prepare them for billing and add to the billing database.
* Monitor the billing database to insure that all billings have cleared.
* Send out material bill letters and follow up with customer

What Does An Installation Coordinator Do At Central Heating & Cooling

* Oversee all customer relations related to scheduling
* Verify correct equipment is being used
* Track daily sales
* All scheduling for teams working
* Invoicing
* Perform all tasks in a manner consistent with safe working procedures

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How To Become An Installation Coordinator

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Installation Coordinator jobs

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Installation Coordinator Career Paths

Installation Coordinator
Systems Administrator Information Technology Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Service Manager Operations Manager Project Manager
Construction Manager
10 Yearsyrs
Account Executive Business Analyst Information Technology Manager
Director Of Information Technology Services
12 Yearsyrs
Project Coordinator Program Manager General Manager
Director Of Sales
10 Yearsyrs
Account Executive Assistant Vice President Information Technology Manager
Director Of Technology And Services
11 Yearsyrs
Operations Manager General Manager
District Manager
7 Yearsyrs
Systems Administrator Engineer Project Engineer
Engineering Manager
10 Yearsyrs
Field Service Technician Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Service Manager General Manager Account Executive
Marketing Director
7 Yearsyrs
Project Coordinator Business Analyst Product Manager
Marketing Manager
6 Yearsyrs
Operations Manager Plant Manager General Manager
Operations Director
9 Yearsyrs
Field Service Technician Service Manager
Operations Manager
7 Yearsyrs
Technical Support Specialist Systems Analyst Business Analyst
Product Manager
7 Yearsyrs
Project Manager Consultant Senior Consultant
Program Manager
8 Yearsyrs
Technician Service Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Technician Specialist Account Manager
Regional Sales Manager
9 Yearsyrs
Installation Manager Operations Manager Account Executive
Sales Manager
5 Yearsyrs
Installation Manager Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Project Manager Program Manager
Senior Project Manager
12 Yearsyrs
Technical Support Specialist Information Technology Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Installation Coordinator Demographics

Gender

  • Female

    51.9%
  • Male

    47.0%
  • Unknown

    1.1%

Ethnicity

  • White

    81.4%
  • Hispanic or Latino

    11.0%
  • Asian

    5.7%
  • Unknown

    1.4%
  • Black or African American

    0.4%
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Languages Spoken

  • Spanish

    69.0%
  • Portuguese

    9.5%
  • French

    4.8%
  • Carrier

    4.8%
  • German

    2.4%
  • Greek

    2.4%
  • Polish

    2.4%
  • Arabic

    2.4%
  • Korean

    2.4%
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Installation Coordinator

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Installation Coordinator Education

Installation Coordinator

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Top Skills for An Installation Coordinator

InstallationProcessMultipleVendorsSubContractorsDataEntryEnsureCustomerSatisfactionSafetyServiceCallsPurchaseOrdersProjectManagementJobSiteAdditionalServiceTechniciansTechnicalSupportInstallationJobsScheduleInstallationsTroubleShootingInstallationProjectsInternetInstallCoordinatorWindows

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Top Installation Coordinator Skills

  1. Installation Process
  2. Multiple Vendors
  3. Sub Contractors
You can check out examples of real life uses of top skills on resumes here:
  • Initiated the development of over 70% of the sales and installation processes now in place for the department.
  • Coordinated services with multiple vendors and provided exceptional customer service.
  • Coordinated, prioritized and scheduled sub contractors, electrical contractors, plumbing contractors and building inspectors.
  • Served as a senior installation coordinator, supporting the data entry/registration of all new business for disability management.
  • Submit paperwork for billing purposes and ensure customer satisfaction upon completion of installation.

Top Installation Coordinator Employers

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