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  • Installation Technician - No Experience Required

    Dish 4.4company rating

    Installation Specialist Job In South Hill, VA

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's In It for You? Career Growth: Many of our current operations leaders started in this role. Other technicians have moved into various departments within DISH to discover new challenges. Show grit and tenacity, and you'll grow quickly within an organization committed to your success Compensation Increases: Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase. Performance-based promotions include automatic 5% pay increases at Level 2 and 10% at Levels 3 and 4 Performance Incentives: Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses. In addition, AwardPerqs are allocated for high performance and can be redeemed at your discretion; award redemptions include flights, excursions, electronics, houseware and more Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Workplace Variation: Get the best of both worlds in a role that allows for the opportunity to problem solve by yourself, collaborate with fellow technicians, and engage with loyal customers Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Tools Provided: DISH-supplied van, tools, and uniforms What You'll Be Doing: As a Field Technician, you'll represent DISH in customers' homes, simplifying their lives and introducing them to infinite smart home possibilities. Key responsibilities include: Working independently while enjoying support and collaboration from team members Managing your day to drive success while benefiting from the support of a large, competitive company Building rapport and ensuring an excellent customer experience Installing and servicing DISH products and smart home solutions Educating customers on product usage and smart home benefits Selling products and services with the intent to give our customers the best possible home entertainment experience Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times Our Training Program Offers You: A process-based approach to effectively drive customer satisfaction Best-in-class practices, designed and tested by our technicians Knowledge of tool selection and proper use Up-to-date information on modern Smart Home technology and techniques to share that knowledge with customers for sales and educational purposes Skills, Experience and Requirements Required Skills and Experience: Customer Focus: Ability to build rapport quickly and ensure client satisfaction Problem-Solving: A knack for solving complex issues for a diverse customer base Determination: Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions; this includes roofs and crawl spaces without the comfort of air-conditioning Adaptability: Comfortable working in an environment that appreciates agility and determination Physical Requirements: Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs Licensing: Valid driver's license with a clean driving record Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Salary Ranges Compensation: $19.50/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
    $19.5 hourly 6d ago
  • Education Technology Specialist

    Addison Group 4.6company rating

    Installation Specialist Job In Arlington, VA

    Job Title: Specialist Industry: Event Management Pay: $60,000 - $69,000 (9% Bonus based on individual and company goals) About Our Client: Our client is a leading organization dedicated to advancing board leadership across public, private, and non-profit sectors. With a mission to provide executives with the essential knowledge and resources to navigate complex business challenges and enhance shareholder value, they offer valuable education, resources, and networking opportunities. Job Description: The Specialist will be responsible for managing event registrations, coordinating webinars, and using C-Vent and C-Vent Studio to facilitate successful event execution. This role is ideal for someone at the junior level, with a strong desire to grow within the event management field. Key Responsibilities: Oversee the entire event registration process, ensuring that attendees are accurately registered, their data is properly managed, and any troubleshooting issues are swiftly addressed Coordinate and assist in the seamless execution of webinars, including preparing content, testing equipment, setting up virtual platforms, and providing technical support during events Use C-Vent and C-Vent Studio to set up and manage event pages, track registrations, and ensure smooth integration with other event systems. Troubleshoot and provide solutions for any system-related issues Maintain and update event data, generating reports and providing insights for event performance, attendee engagement, and registration trends. Serve as a point of contact for event-related inquiries, providing excellent customer service to internal teams, clients, and event participants Work closely with the content team and senior management to ensure alignment on event goals, objectives, and expectations. Collaborate with cross-functional teams to implement content and promotional strategies for events Assist in post-event tasks, including follow-up communications, data reporting, and gathering feedback to evaluate event success and identify areas for improvement Stay updated on the latest trends and best practices in event technology, particularly with C-Vent, and bring forward suggestions for system enhancements or new tools that can improve event efficiency Qualifications: Experience with C-Vent and C-Vent Studio Required (Must Have Proven Experience in Order to be Considered) Previous experience in event registration or webinar coordination Required Strong organizational skills and attention to detail Ability to work independently and as part of a team Excellent communication skills, both written and verbal Proficiency with Microsoft Office Suite and webinar tools Additional Details: Location: Rosslyn, VA Hybrid Working Model (Tuesday-Thursday in office, Monday and Friday Remote) Vaccine required for in-office work Benefits package available 9% annual bonus based on individual and company goals, paid out February 15th each year Perks: Competitive salary with performance-based bonus Opportunities for growth within a dynamic team Collaborative work environment with a strong focus on professional development Health and wellness benefits included
    $98k-133k yearly est. 6d ago
  • User Software Support Analyst- Tier 1

    Evolutionhr

    Remote Installation Specialist Job

    EvolutionHR is working with a growing consulting firm supporting a government healthcare client. The team is seeking User Support Analysts to support external clients using a Federal Grant Application system. User Support Analyst Responsibilities Review and Resolve problems, document resolution methodology, train team members. Troubleshoot, and analyze business application issues accurately in a high paced environment. Use methodologies and scripts provided by developers or other technical staff to perform data fixes and other tasks that require special privilege. Maintain accurate information and timely updates using the ticketing system (familiarity with BMC FootPrints strongly preferred). Create and maintain business application knowledge base and other documents / scripts to support the team mission. Work with application developers to document changes to applications and provide training / documentation to team members on upcoming changes. Advocate the customers' best interest. Understand and act on priority issues. Escalate trends to manager. Position is fully remote must reside in Maryland, VA or DC. Requirements MUST Obtain Public Trust Clearance prior to starting position (Can take up to 4 weeks) Must have a minimum of 3 years of user support or service desk experience, NOT a Hardware/Systems Help desk role- THIS IS STRICTLY WEB BASED SOFTWARE SUPPORT and will be providing phone and email support. Must have excellent written and verbal communication
    $56k-81k yearly est. 1d ago
  • Mortgage System Support / Mortgage Software Support Specialist ( LOCALS ONLY ) - Twice a week Onsite Required

    Zillion Technologies, Inc. 3.9company rating

    Installation Specialist Job In Vienna, VA

    US citizens / GC Holders / GC EADs ONLY THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Mortgage System Support / Mortgage Software Support Specialist Location : Remote and Onsite Twice a week ( Vienna, VA ) Duration : Long term ongoing with no end date As a business support specialist the goal is to support our business partners with knowledge of the mortgage/equity process from start to finish. The role requires a strong understanding of how real estate lending systems function and work together along with being familiar with the home buying process, refinancing process, and equity process. Applicant must have strong communication skills, writing skills and troubleshooting skills. Basic SQL queries are used and sometimes require updates, applicant will need to be familiar with SQL. The role will entail troubleshooting complex tickets related to mortgage and equity. Expected to be able to understand the mortgage/equity system issue at hand and successfully troubleshoot. Collaborate with various other teams, vendors, internal team members, and leadership. During system outages or degradations BSS must collaborate with production team members to ensure systems are stabilized and provide a root cause analysis for the incident that occurred while also sending mass communications to the business to keep our partners informed. The job requires weekends and off hours on a rotation schedule for Saturday coverage and weekend system validations. Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********
    $61k-93k yearly est. 1d ago
  • Medical Information Specialist II

    Inizio Engage

    Remote Installation Specialist Job

    Medical Information Specialist Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses. A frontline specialist responsible for delivering virtual or telephonic support to identified clients engaging customers, patients, and/or healthcare professionals, in a robust clinical dialogue. The specialist serves as a primary resource to provide drug/medical device product information. This is your opportunity to join Inizio Engage and represent a top biotechnology company! What's in it for you? Competitive compensation Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions Generous performance-driven Incentive Compensation package Competitive environment with company wide recognition, contests, and coveted awards Exceptional company culture Recognized as a Top Workplace USA 2021 Awarded a “Great Place to Work” award in 2022 and 2023 Fortune Best Workplaces in Biopharma 2022 What will you be doing? Completely and accurately document all Medical Information Requests, Adverse Events and Product Quality Complaints in compliance with Inizio, Client and Federal guidelines and regulations Conduct study compliance calls to volunteers enrolled in clinical/medical research trials Enroll participants in educational seminars Provide patient support to patients enrolled in Patient Support Programs Collect demographic data and disposition for product, sample and literature fulfillment Maintain excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines Accurately collect information required by individual programs and correctly capture in specific program databases Exhibit effective communication and tele-management skills Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed Adhere to all company policies and Standard Operating Procedures Possess effective organizational skills, including working on multiple projects simultaneously Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA) Update and submit resume upon requests for audits Other duties as assigned What do you need for this position? Current US healthcare professional license: RN or LPN Excellent verbal, written and listening communication skills Competency with a computer keyboard and mouse Ability to join frequent meetings and calls without disruption or disconnecting Competency with Call Center Telephone Technology Pleasant telephone manner Ability to work both independently and within a group setting Results oriented, excellent organizational skills and ability to work cross-functionally Job Levels: In addition to the Key Objectives and Job Holders Specifications listed above, Medical Information Specialists may have the opportunity to move into different job levels within their role. These roles and the contingencies are listed below: Medical Information Specialist II Min 1.5 yrs. employment with Inizio in comparable role + 2 Annual Performance Appraisals At least one year of experience in healthcare or pharmaceuticals is strongly preferred Provides value and demonstrates Leadership (individual program leadership to determine specifics) Exemplifies Inizio CORE VALUES: Quality, Partnership, Ingenuity, Expertise, Energy Exceeds on Annual Performance Appraisal (min. 1 of the previous 1-2 years) Ability to build on existing clinical foundation in pursuit of expertise in relevant therapeutic areas Ability to manage complex situations Current US healthcare professional license: PA, NP, RN, LPN, R.Ph. or PharmD Opportunity to act as a Product Liaison based on completion of specific criteria and approval of manager and client if available within Project. Product Liaison will have periodic interactions between Client stakeholders to share knowledge, information and updates. Product Liaison serves as a consultant to other Licensed Healthcare Communicators in responding to product specific inquiries and/or training as need. Must be knowledgeable of methods for conducting literature searches and possess strong skills for providing comprehensive presentations on specific topics, both written and oral Current US healthcare professional license: R.Ph. or PharmD About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: ********************** Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.
    $52k-92k yearly est. 5d ago
  • Desktop Support Specialist

    Mentra

    Installation Specialist Job In Arlington, VA

    ***** Great Opportunity with Mentra's Client in Redmond, WA****** About the Company: Mentra is a neurodivergent-friendly talent platform that intelligently matches neurodiverse individuals with employers that value their strengths. BASIC QUALIFICATIONS - 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience - 2+ years of troubleshooting in a multi-user high availability environment experience - 2+ years of PC repair, troubleshooting, deployment and liquidation experience - 1+ years of IT client, server, and network service delivery experience - 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2+ years of supporting and maintaining a corporate network environment experience - 1+ years of working with windows server technologies experience - High school or equivalent diploma PREFERRED QUALIFICATIONS - 4+ years of network troubleshooting and support experience - 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 4+ years of troubleshooting in a multi-user high availability environment experience - AV/VC experience
    $39k-57k yearly est. 8d ago
  • IT Support Technician (Linux)

    Odoo

    Remote Installation Specialist Job

    IT Support Technician / Linux Support Specialist This is a 100% on-site role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. What we'd love to see: Someone who is highly knowledgeable in software, hardware, and networks within a Linux OS. They must be critical thinkers and problem-solvers with great attention to detail. Since end-user support and teamwork are essential aspects of the role, excellent communication and people skills are required. Additionally, they support company Linux networks and optimize their performance. CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA) certification is required for this role. Responsibilities Provide internal IT desktop support in a Ubuntu Linux environment Shell scripting changes to a base Linux image to create or adjust it as needed System administration of Ubuntu Testing and troubleshooting Linux Workstations Automate deployment of Linux laptops Installation and upgrades of Linux workstations (desktop, printers, network cards, etc.) Act as the technical contact for our network service provider and aid them in troubleshooting issues Requirements Bachelor's Degree or an equivalent combination of education and experience Advanced proficiency in Linux system administration, particularly in Ubuntu environments CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA) certification required Familiarity with scripting or basic knowledge of a systems programming language (e.g., Bash, Python, or Perl) Strong knowledge of Linux systems, applications, and hardware, with troubleshooting and repair abilities Effective communication, interpersonal, and organizational skills Broad understanding of network issues; able to troubleshoot with service providers Experience with Foreman or PXE provisioning, including preseed, auto-install, and Kickstart for automated deployments Ability to create and maintain technical documentation Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $80,000-$130,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
    $80k-130k yearly 2d ago
  • Help Desk Technician

    Harmonia Holdings Group, LLC 4.3company rating

    Installation Specialist Job In McLean, VA

    Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. The Corporate Help Desk / Close Support Technician is responsible for delivering comprehensive technical assistance and support to corporate staff and end-users within the organization. This role involves troubleshooting, problem-solving, and providing solutions for software, hardware, and network-related issues. The technician will work both remotely and on-site to ensure end-user productivity and a seamless IT experience. (This is a part time position) Key Responsibilities: Technical Support and Troubleshooting: Provide first-line support by troubleshooting and resolving technical issues related to hardware, software, and network connectivity. Handle requests via phone, email, and ticketing system, ensuring timely resolution and user satisfaction. Escalate complex issues to higher-level IT staff or specialized teams as needed. Software and Hardware Maintenance: Install, configure, and update software applications on desktops, laptops, and mobile devices. Perform hardware diagnostics, repair, and replacement as necessary, including setting up new hardware and decommissioning old hardware. Collaborate with asset management teams to track hardware and software inventory. User Training and Documentation: Educate end-users on best practices and use of standard applications, email, and collaborative tools. Create and update support documentation, FAQs, and knowledge base articles to aid both users and IT team members. Conduct periodic refresher training sessions for corporate staff. Close Support for Executives and VIPs: Provide tailored, high-priority support to executive staff and VIPs, ensuring swift response and discreet handling of issues. Conduct proactive checks and preventive maintenance for executive devices and meeting room technology. System Monitoring and Proactive Problem Resolution: Monitor IT systems for performance and reliability, proactively identifying potential issues and addressing them before they affect end-users. Assist in implementing software patches, updates, and security measures. Collaboration with IT and Security Teams: Work closely with network administrators, systems engineers, and security teams to address IT needs and enforce policies. Participate in IT projects, such as new software rollouts, office moves, or system upgrades, as assigned. Required Skills and Qualifications: Education and Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2+ years of experience in a help desk, technical support, or desktop support role. Technical Proficiency: Strong knowledge of Windows and mac OS operating systems. Proficiency in Office 365, VPN, remote desktop tools, and common enterprise applications. Familiarity with network fundamentals, including LAN, Wi-Fi, and VPN configurations. Customer Service Skills: Excellent interpersonal and communication skills with a focus on empathy, patience, and professionalism. Ability to handle high-pressure situations calmly and efficiently, particularly for high-level executives and VIPs. Problem-Solving and Adaptability: Strong analytical skills to diagnose and resolve complex technical issues. Flexibility to work on-site or remotely as needed, including occasional after-hours support. Preferred Qualifications: Certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. Experience with service desk or ticketing systems (e.g., ServiceNow, Jira). Basic scripting knowledge for automation of routine tasks. This role requires a balance of technical expertise, strong communication skills, and a commitment to providing excellent support to internal users across various levels in the organization.
    $66k-96k yearly est. 3d ago
  • Java Application Support Specialist

    Dunhill Professional Search & Government Solutions

    Installation Specialist Job In Arlington, VA

    2 Days a Week Onsite - SATX or DC ***US CITIZENSHIP REQUIRED We are looking for a burgeoning Java Support Specialist to work in a hybrid capacity either out of Washington, DC or San Antonio, TX. This is a great role if you are looking to dive deeper with Java Application Services and AWS environments! This resource will be primarily responsible for installing, supporting and maintaining Jboss and Apache servers or other middleware technologies, such as monitoring agents or MQ instances. Planning for and responding to service outages and other issues that may occur within non-production and production environment. In addition, this resource will perform periodic scripting of their particular system, throughout the life of the project. Duties include providing hands-on analysis of issues, issue reporting, and incident management. Minimum skills and qualifications • 1 -3 years of experience in information technology with middleware systems • Beginner knowledge with installation of JBoss and Apache installations • Beginner knowledge of Ansible playbook development • Beginner experience with bitbucket for version control • Beginner experience with JVM deployment, debugging and performance tuning • Beginner experience SSL/TLS setup and troubleshooting • Beginner Linux administration skills • Beginner knowledge of yaml and bash scripting • Worked with with APM agent or other monitoring agent installation and usage • Supported patching, maintenance and related troubleshooting activities Preferred skills and qualifications • Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience • Beginner skills with troubleshooting MQ or other messaging services • Intermediate understand of navigating Splunk • Beginner knowledge of EC2/EKS or AWS Cloud Practitioner Certification • Red Hat Certified Specialist in Enterprise Application Server Administration • CompTIA Linux +
    $68k-114k yearly est. 7d ago
  • Technical Support Specialist

    Netpolarity, Inc. (Saicon Consultants, Inc.

    Installation Specialist Job In McLean, VA

    Guidance and advice to personnel in one or more of the following areas: networking, telecommunications, and/or high-level technical support - in accordance with Firm policy. The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. Responsibilities (include but not limited to): Act as a sub-area resource in On-site (OSTS) applying technical knowledge to develop and implement solutions to complex technology issues. Laptop troubleshooting, maintenance and administration. Apple MacBook support and troubleshooting. Apple iOS and Android device support; setup and configuration. Knowledge and understanding of HP, Xerox and Canon print devices. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 365. Instant Messaging tools; TEAMs. Excellent customer service skills, meeting with users in person to resolve complex technology issues. Ability to perform root cause analysis to quickly recover from service interruptions and to prevent recurring problems. Analyze the impact of decisions, and guides others through the solution process in order to satisfy customer, OSTS and Firm needs and objectives. Provide meaningful contributions to team efforts to enhance overall departmental effectiveness. Leverage multiple resources or coordinating with other teams in order to meet customer needs. Facilitate the implementation and support of defined Technology solutions. Communicate system updates to customers as required. Coordinate, track, and maintain inventory. Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now Perform software and Firmware upgrades and testing as needed or part of an initiative or project. Use root-cause analysis, and troubleshooting at the operational level, work to proactively identify technical and support problems and solutions to prevent future occurrence. Participate in postmortem analysis of significant projects or events, sharing best practice techniques and solutions. Share solutions throughout Global IT using appropriate channels. Familiar with Yammer, SharePoint and other collaboration tools. Provide technical guidance and consult with customer stakeholders. To qualify, candidates must have: • Excellent interpersonal, communication and organizational skills • Ability to simultaneously work on multiple projects or assignments in a fast-paced and highly challenging environment • Able to work effectively with high level customers and other management personnel • Excellent Customer Service skills.
    $45k-80k yearly est. 6d ago
  • Information Technology Support Specialist

    Kavyos Consulting

    Installation Specialist Job In Richmond, VA

    Responsibilities: Provide first and second level support for a variety of hardware and software issues for 800+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Participate in auditing and documenting hardware and software inventory Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Install necessary software for users to perform daily tasks (internal company software, Microsoft Office suite, etc.) Setup and Configure Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Research and make recommendations on products, services, protocols, and standards in support of IT procurement and development Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function Specific Required Skills and Competencies: Strong Knowledge of supporting Windows 10 and 11Laptops, IOS products, Android products, and Chromebooks. Working Knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support
    $44k-77k yearly est. 2d ago
  • Data Migration Specialist

    Datastaff, Inc.

    Installation Specialist Job In Richmond, VA

    DataStaff, Inc. is seeking a Data Migration Specialist for a long-term contract opportunity with one of our direct clients in Richmond, VA. is hybrid; 2-3 days/week will be onsite. Responsibilities: Transform and load data into the respective data warehouse for a modernization initiative. Transform data to meet target system requirements Translate functional requirements into technical specifications for ETL development. Troubleshoot and resolve data migration issues Validate and analyze data sets to ensure data consistency and internal requirements are met. Analyze Legacy data, data quality rules, business rules, data dictionaries Analyze, prepare and execute data cleansing services. Analyze, specify and document data migration requirements with clients and internal teams. Articulate how Legacy data will be cleansed and adapted to fit into the new Future solution. Assist others with the selection of approaches, methods and / or services as required. Attend Project stand-ups and Stakeholder meetings Champion standards and implementation process that you define with the team. Collaborate with data architects to design data migration solutions Collaborate with the IMS Business customers and the EDW Team, ensuring quicker and more accurate data management. Complete assigned tasks in an organized manner to ensure project deadlines. Develop and execute data migration process and procedures (from analysis to post implementation) including scripts and programs Develop and execute test plans to ensure client requirements are fulfilled. Contribute to the release and cutover strategy. Coordinate with stakeholders to gather requirements and system assessments as it related to data. Create and maintain utilities, SQL scripts as needed to accelerate the process. Ensure adherence to compliance needs for the agency. Implement new Mapping and ETL scripts. Lead data cleaning and dedupe program to drive accurate and complete data. Maintain appropriate levels of data security and privacy relating to customer data. Ensure documentation are created a maintained to enable migration process and post implementation support. Create and Monitor data migration progress and build dashboards to support audit, reconciliation and verification Perform regular backups to ensure data preservation. Propose a data migration and reconciliation strategy. Represent IT and the Data cleansing/migration initiative at meetups with internal and external partners Retrieve data from the database or electronic files as requested. Validate post-migration results and communicate outcome with Office Leadership and Business Stakeholders, Key External Reporting Stakeholders, and CO Security. Verify data by comparing it to source documents. Write validation scripts to run over the Staging tables to report any invalid data. Required Skills: 6 Years - Proficiency in data extraction and transformation tools 7 Years - Strong SQL querying and scripting skills 6 Years - Knowledge of, and Experience with ELT/ETL processes 7 Years - Familiarity with data modeling and database design principles 7 Years - Understanding of data warehousing concepts and practices 7 Years - Experience with data migration in large-scale enterprise environments 7 Years - Understanding of data synchronization and replication techniques 6 Years - Strong analytical and problem-solving abilities 7 Years - Critical thinking and decision-making skills 6 Years - Ability to handle multiple tasks and prioritize effectively Desired Skills: 2 Years - Expertise in AWS 2 Years - Expertise in Snowflake This position is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
    $73k-96k yearly est. 3d ago
  • Data Migration Specialist

    Connect Tech+Talent

    Installation Specialist Job In Richmond, VA

    Role : Data Migration Specialist Contract Required Skills: 6 Years - Proficiency in data extraction and transformation tools 7 Years - Strong SQL querying and scripting skills 6 Years - Knowledge of, and Experience with ELT/ETL processes 7 Years - Familiarity with data modeling and database design principles 7 Years - Understanding of data warehousing concepts and practices 7 Years - Experience with data migration in large-scale enterprise environments 7 Years - Understanding of data synchronization and replication techniques 6 Years - Strong analytical and problem-solving abilities 7 Years - Critical thinking and decision-making skills 6 Years - Ability to handle multiple tasks and prioritize effectively Desired Skills: 2 Years - Expertise in AWS 2 Years - Expertise in Snowflake
    $73k-96k yearly est. 3d ago
  • Legislative Specialist

    Data Intelligence, LLC 4.5company rating

    Installation Specialist Job In Quantico, VA

    About the Company Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. About the Role DI is looking for a Legislative Support in Quantico, Virginia. This position will mostly be onsite with an allowance of working remotely one day a week. Responsibilities Provide support to the CODIS Program, to include: Providing legislative monitoring/support and planning Preparing, and conducting presentations Other support functions Annual CODIS Conference Scientific Working Group on DNA Analysis Methods (SWGDAM) State CODIS Administrators meetings NDIS Board Software demonstrations Monitor Federal, State and case law for revisions relation to the constitutionality of DNA databases and their use Provide research and supporting documentation for use in litigation involving the Federal Convicted Offender Program and challenges to State DNA database laws Maintain model provisions for DNA database laws for use by States seeking to revise their existing laws Review pending Federal regulations and legislation on DNA Maintain a current CODIS State Administrator's Manual to ensure it is consistent with Federal laws, regulations and case law Research and prepare memoranda on issues affecting DNA databases and NDIS assist with NDIS procedures and meetings Audit support-respond to request for information, prepare reports Required Skills Minimum 5 years' Judicial and legislative experience Minimum 5 years' experience in legislative research in forensic DNA. Minimum of three (3) years of working experience with the latest version of Microsoft Office Suite (Word, Excel, and PowerPoint) and SharePoint (User) Preferred Experience with and knowledge of the FBI CODIS program, its use by law enforcement agencies at the state and national levels At least secret level security clearance Preferred Experience with and knowledge of the FBI CODIS program, its use by law enforcement agencies at the state and national levels Equal Opportunity Statement Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
    $92k-124k yearly est. 4d ago
  • Data Migration Specialist

    Lingatech

    Installation Specialist Job In Petersburg, VA

    We are looking for a Data Migration Specialist in Petersburg, VA. If you or someone you know may be interested lets connect! Hybrid, 2-3 days onsite per week Contract Length: 6 months The Data Migration Specialist will lead the transformation and migration of data from legacy systems to modern platforms as part of a modernization initiative. This role requires on-site presence 2-3 days a week, with responsibilities ranging from data cleansing and validation to designing and executing migration processes while ensuring compliance and data integrity. Duties: Transform and load data into the respective data warehouse for a modernization initiative. Transform data to meet target system requirements Translate functional requirements into technical specifications for ETL development. Troubleshoot and resolve data migration issues Validate and analyze data sets to ensure data consistency and internal requirements are met. Analyze Legacy data, data quality rules, business rules, data dictionaries, Analyze, prepare and execute data cleansing services. Analyze, specify and document data migration requirements with clients and internal teams. Articulate how Legacy data will be cleansed and adapted to fit into the new Future solution. Assist others with the selection of approaches, methods and / or services as required. Attend Project stand-ups and Stakeholder meetings Champion standards and implementation process that you define with the team. Collaborate with data architects to design data migration solutions Complete assigned tasks in an organized manner to ensure project deadlines. Develop and execute data migration process and procedures (from analysis to post implementation) including scripts and programs Develop and execute test plans to ensure client requirements are fulfilled. Contribute to the release and cutover strategy. Coordinate with stakeholders to gather requirements and system assessments as it related to data. Create and maintain utilities, SQL scripts as needed to accelerate the process. Ensure adherence to compliance needs for the agency. Implement new Mapping and ETL scripts. Lead data cleaning and dedupe program to drive accurate and complete data. Maintain appropriate levels of data security and privacy relating to customer data. Ensure documentation are created an maintained to enable migration process and post implementation support. Create and Monitor data migration progress and build dashboards to support audit, reconciliation and verification Perform regular backups to ensure data preservation. Propose a data migration and reconciliation strategy. Represent IT and the Data cleansing/migration initiative at meetups with internal and external partners Retrieve data from the database or electronic files as requested. Validate post-migration results and communicate outcome with key stakeholders. Verify data by comparing it to source documents. Write validation scripts to run over the Staging tables to report any invalid data. Required Skills: 6 years of experience with data extraction and transformation tools 7 years of strong SQL querying and scripting skills 6 years of experience with ELT/ETL processes 7 years of familiarity with data modeling and database design principles 7 years of understanding of data warehousing concepts and practices 7 years of experience with data migration in large-scale enterprise environments 7 years of experience with data synchronization and replication techniques Strong analytical and problem-solving abilities Critical thinking and decision-making skills Ability to handle multiple tasks and prioritize effectively Preferred Skills: 2 years of experience in AWS 2 years of experience with Snowflake
    $73k-96k yearly est. 3d ago
  • Policy Specialist [Job ID: 81333]

    Logixtech Solutions LLC

    Installation Specialist Job In Arlington, VA

    MUST HAVE Active TS Clearance with or ability to obtain SCI Job Summary: Policy Developer to our team to support an exciting DoD mission. Job Description & Requirements: Duties include policy drafting, authoring, analyses, proof-reading, and composition of relevant DoD Special Access Program (SAP) technical information. Crafts and edits policy and technical documentation with appropriate DoD terminology. Conforms technical information into clear, readable documents to be used by technical and non-technical personnel. Leads the development of documents and reports to include updating graphical presentations to improve the quality and enhance the usability of documents.
    $45k-89k yearly est. 3d ago
  • iMIS Specialist

    American Academy of Otolaryngology 3.9company rating

    Installation Specialist Job In Alexandria, VA

    Reporting Structure: The iMIS Specialist reports to the Senior Director, Information Technology This entry-level position offers an opportunity to gain hands-on experience with iMIS, our association management system. The role will work with all business units to provide iMIS support, deliver new functionality, and training. Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field 1-2 years experience working with iMIS and RiSE. Knowledge of ReportWriter and Forms Builder a plus. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with HTML, CSS, JQuery or web development a plus. Understanding of data management and reporting best practices. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively across teams. Key Responsibilities Serve as a primary iMIS support resource for the Academy, addressing questions and troubleshooting issues as they arise. Work with IT staff to deliver new functionality to users. Specific Duties Help troubleshoot and resolve basic system issues related to iMIS functionality and user experience. Develop queries to support business unit data needs. Assist in onboarding and training new users on iMIS functionality, ensuring they understand how to access and use the system effectively. Assist with data integrity/clean-up initiatives. Create reports and/or dashboards. Assist in implementing and testing iMIS add-ons. Assist with iMIS configuration as needed. May participate on internal teams, either through formal assignment, or on an ad hoc basis. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.
    $40k-74k yearly est. 8d ago
  • Closing Specialist

    Straussgroup-Executive Search Consultants 3.6company rating

    Installation Specialist Job In Fairfax, VA

    The Closing Specialist is responsible for the closing documents, management of closing funds and maintaining file quality in compliance with all state regulations, underwriting requirements and branch procedures. Primary Responsibilities Work closely with closing officers, title department, and vendors to obtain all required 3rd party verifications and other supporting documentation needed for preparation of closing documents. Prepare title commitment and title policies in accordance with review of underwriting requirements, title report and survey, where applicable. Responsible for the preparation of documents required for closing, including the Deed, which should be prepared in accordance with attorney approval and buyer tenancy request. Responsible for maintaining a complete understanding of Quality Control/Audit procedures, corporate policies, regulatory policies and all procedures related to government disclosures in order to review closed files for accuracy and compliance. Verify receipt of all funds necessary for disbursement and ensure case funds balance. Issue and deliver checks in a timely manner, initiate wires, and allocate settlement fees to appropriate income accounts. Ensure accuracy of Deed and Security Instrument and record in the appropriate jurisdiction's land records within required time and in accordance with state laws and company policy. Qualifications Attention to detail Time management skills Follow up and control Organizational Skills Team Player *No prior experience in the mortgage or title industry is required for this opportunity!
    $21k-46k yearly est. 3d ago
  • Electrophysiology Specialist

    Sentara Health 4.9company rating

    Installation Specialist Job In Hampton, VA

    City/State Hampton, VA Work Shift First (Days) (United States of America) Sentara CarePlex Hospital is currently hiring a Full Time, Day Shift Electrophysiology Specialist for the EP LAB in Hampton, VA. $10,000 Sign on Bonus available to qualified candidates! Job Description: The Electrophysiology (EP) Specialist assists the physician during diagnostic and therapeutic electrophysiology procedures and device implants. Provides patient care to all electrophysiology patients, including acquisition and reduction of all pertinent information related to their procedure. Also provides didactic and clinical training. Hours: Monday - Friday: 4 ten-hour shifts from 7am-5:30pm. D ay off will vary per week. No Call. Job Requirements: Education: High School Grad or Equivalent. Graduate of cardiovascular technology or Bachelor's Level Degree preferred . License/Certification: Registered Cardiac Electrophysiology Specialist (RCES), Registered Cardiovascular Invasive Specialist (RCIS) or registry eligible required. Experience: 1 year of related work experience preferred. Sentara Benefits: Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, Benefits : Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Career Advancement Opportunities, Work Perks, and more. Enhanced Benefits to support you and your family include: Paid Parental Leave, Adoption/Infertility/Surrogacy Reimbursement, Family Caregiver Leave, and Emergency Back-up Care. Enhanced benefits to promote your well-being and secure your financial future include: The Sentara Student Debt Program, Emergency Savings Account and a Floating holiday. Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth! Keywords: Electrophysiology Specialist, EP Lab, RCES, RCIS, Talroo - Allied Health, Monster, #Indeed Job Summary The Electrophysiology (EP) Specialist assists the physician during diagnostic and therapeutic electrophysiology procedures and device implants. Provides patient care to all electrophysiology patients, including acquisition and reduction of all pertinent information related to their procedure. Also provides didactic and clinical training. Graduate of cardiovascular technology or Bachelor's Level Degree preferred. Reg Cardiac Eletrophys Spec, Reg Cardio Invasive Spec or registry eligible required. Qualifications: HS - High School Grad or Equivalent (Required) Advanced Cardiovascular Life Support (ACLS) - Certification - American Heart Association (AHA) RQI, Basic Life Support (BLS) - Certification - American Heart Association (AHA) RQI Related experience Skills Active Listening, Communication, Critical Thinking, Instructing, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment.
    $32k-42k yearly est. 15d ago
  • Secret IT Specialist (VTC)

    Insight Global

    Installation Specialist Job In Suffolk, VA

    Title: VTC Engineer Clearance Requirement: Secret Requirements: Active DoD Secret Clearance IAT II certification (i.e. Security+ or equivalent) Experience troubleshooting/maintaining VTC equipment Experience setting up layer 1 cabling Nice to Have: Experience with VDI (virtual desktop infrastructure) Description: Insight Global is seeking a VTC Engineer to join their team on a long term government program. This role is on an IT modernization program supporting a large integrated government customer. This person will work on a team to set up, configure, and troubleshoot VTC equipment. They will also install/maintain network systems including associated servers, network communication devices, set up layer 1 cables, and provide IT consulting and expertise to the customers. This is a fulltime opportunity on a fully funded program that will work on-site work in Suffolk, VA.
    $68k-98k yearly est. 3d ago

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