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Installation Technician skills for your resume and career
15 installation technician skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Handled all customer service issues Developed procedures for start up operations for logistics, facilitated training program for other service technicians.
- Provided exceptional customer service while working to diagnose and problem-solve technical problems related to satellite devices and technology.
2. Ladders
- Perform elevated work safely utilizing extension ladders and scissor lift equipment.
- Work on commercial and residential job that require using ladders, splicing wire, working outside, reading schematics and drawings.
3. Hand Tools
- Utilized experience of analyzing and comprehending units of measurement and operating power/hand tools to complete cabinet and closet system installations.
- Diagnosed faulty systems or parts using equipment or hand tools to find the reason for a breakdown and corrected the problem.
4. Work Ethic
- Maintained excellent working relationships between employer and customers through periodic contact, good work ethic and positive attitude toward customer satisfaction.
- Displayed excellent work ethic, detail, and thoroughness ensuring customer satisfaction through flawless execution
5. Broadband
- Installed broadband internet service in residential and commercial establishments* Opened and closed office for business* Processed customer payments* Performed service calls
- Install satellite dishes, receivers and other necessary equipment while ensuring broadband connectivity is properly maintained.
6. GPS
GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.
- Installed GPS systems and mobile electronics in a wide range of rental vehicles for Hertz while utilizing my vehicle wiring knowledge.
- Installed car stereo components, auto security, GPS, Satellite Radio, Cellular Telephones and accessories into motorized vehicles.
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- Performed troubleshooting to eliminate faulty HVAC devices or Electrical Device installed.
- Performed preventative maintenance on building and facility HVAC systems.
8. Plumbing
- Performed troubleshooting procedures for electrical and plumbing issues.
- Performed plumbing and electrical repair.
9. Security Systems
A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.
- Installed and maintained residential and commercial electronic security systems, including Passive Infrared Motion Detectors Magnetic Transmitters Master Control Systems
- Installed and tested security systems and provided customer assistance; integrated security systems across the entire national territory.
10. Crawl Spaces
Crawl spaces are unoccupied and narrow spaces within a building.
- Worked in attics, crawl spaces, and other areas of a home or business without any problems.
- Job duties included installing insulation both in wall cavities and spraying insulation in attics and crawl spaces.
11. Customer Satisfaction
- Established and maintained an excellent record of performance in correctly troubleshooting customer issues and ensuring a high level of customer satisfaction.
- Acted as the customer liaison and supervised subcontractors through the installation process and verified correct operation and customer satisfaction.
12. OSHA
- Conducted a daily safety briefing and informed supervisor about safety regulations and OSHA standards.
- Followed OSHA requirements and safety precautions per company procedures and policies.
13. Strong Customer Service
- Demonstrate strong customer service skills while representing the company during installations.
- Experience in achieving quality driven results and providing strong customer service skills.
14. Ongoing Maintenance
- Trained technical and non-technical customers with the use of their networks and phone systems' ongoing maintenance and workflow changes.
15. Hire Training
- Assisted in new hire training.
12 Installation Technician Resume Examples
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List of installation technician skills to add to your resume
The most important skills for an installation technician resume and required skills for an installation technician to have include:
- Customer Service
- Ladders
- Hand Tools
- Work Ethic
- Broadband
- GPS
- HVAC
- Plumbing
- Security Systems
- Crawl Spaces
- Customer Satisfaction
- OSHA
- Strong Customer Service
- Ongoing Maintenance
- Hire Training
- Brazing
- CCTV
- Condensers
- PC
- Test Equipment
- Customers Homes
- ADT
- AV
- Windows
- Service Calls
- Site Surveys
- RF
- Preventive Maintenance
- Honeywell
- Control Systems
- Fiber Optic Cables
- POS
- Cable Management
- Structured Cabling
- Electronic Equipment
- Phone System
- NEC
- Installation Process
- CAT6
- Computer System
- A/V
- CAT5
- CATV
- Dryers
- VoIP
Updated January 8, 2025
