ICSI jobs - 27 jobs

Seeking a contractor to support two high-priority initiatives that require immediate attention: Living Wage Ordinances in several cities, including Philadelphia (PHL) and Los Angeles (LAX). These ordinances mandate minimum total compensation thresholds for airport workers and introduce increased administrative complexity. The contractor will need to track individual benefit elections, manage ongoing wage adjustments, and ensure compliance across multiple locations. Tiered Life Insurance Program for Pilots to be introduced during this year's Annual Enrollment (AE). This initiative will require dedicated project management and administrative oversight to ensure accurate setup, implementation, and employee communication. To support these efforts, we are requesting a temporary contractor for approximately 9 months, with the option to extend if needed. The role will focus on: Compliance tracking Data management Administrative coordination Project support across both initiatives Top skillsets: Strong Project Management Analytical High attention to detail Annual Enrollment Self-starter Facilitating meetings with internal & external stakeholders Presentation Skills Strong Communication, interpersonal skills Project management tools experience Understanding & knowledge of HR/Benefits Strong technical skills Assessing data and data migration

Sr. UX Researcher W2 Contract - No Benefits Fort Worth, TX This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications. The UX Researcher is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with user research methods, data analysis and UX strategy. You'll wear many hats as a mentor, strategist, collaborator and evangelist, and you'll use your applicable knowledge and skills in user testing, research best practices and methodologies for a wide variety of problems within American. WHAT YOU'LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Collaborate with Product Owners, Product Designers and stakeholders to develop a deep understanding of business problems and advocate for user experience. Contribute research strategies that help define and work toward product portfolio objectives and key results (OKRs). Advocate for and perform discovery and evaluative research to reveal product insights ahead of development. Conduct qualitative UX research using industry-standard methods such as moderated usability tests, heuristic evaluations, user interviews, contextual inquiries and competitive analyses to understand user behaviors, needs, motivations and pain points. Perform quantitative UX research leveraging methods like surveys, clickstream analysis, eye-tracking studies, card sorting, tree testing and unmoderated usability tests to quantify user behaviors, validate design decisions and measure ease-of-use, comprehension and satisfaction. Effectively present and communicate actionable insights to product teams based on research outcomes. Use analytical tools (Adobe Analytics, Quantum Metric, etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for. Create, update and advocate personas, customer journey maps and service blueprints to help product teams stay organized, focused and customer centric. Work in a self-guided Agile environment across multiple initiatives and ceremonies. Actively guide and benchmark product performance with quantitative UX metrics; proactively review customer feedback and find problem areas to focus on. Scale UX research by building infrastructure, educating others and contributing to Research Ops. Utilize research software / hardware (including eye tracking equipment) and participant recruitment resources. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 3+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Knowledge and ability to use remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Desire to promote and teach the importance of user-centered research to Product Owners, stakeholders and Designers Ability to present work in a clear and compelling manner to stakeholders and explain design recommendations by citing best practices, testing data or business requirements Preferred Qualifications - Education & Prior Job Experience Master's degree or Ph.D. in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Experience in owning and creating research strategies that help define and work toward product objectives and key results Project management skills with the ability to build strategy, set objectives & key results, and deliver on time Experience scaling research practices, setting up a research insight repository, and building a product benchmarking program Proficiency in modern analytical dashboards and tools (Adobe Analytics, Quantum Metric, etc.) Experience conducting field research with unionized workforces Knowledge of Artificial Intelligence (AI) and how it can be applied to UX practices Skills, Licenses, and Certifications Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Experience and understanding of SPSS, R, SQL, database queries and basic programming languages Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Ability to present work in a clear and compelling manner to stakeholders explain design recommendations by citing best practices, testing data or business requirements Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Familiarity with using an eye-tracking tool Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Ability to create effective and compelling presentations

Sr. Product Designer W2 Contract - No Benefits Fort Worth, TX WHY YOU'LL LOVE THIS JOB This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee facing applications. In this position, you'll work within a cross-functional team where you'll influence product and design decisions with ownership of initiatives from inception through implementation. This role can sit in the product focused on delivering value to product teams or in Design Operations focused on standards and process to scale design across the enterprise. You'll get to showcase your experience and knowledge in interaction / visual design, information architecture, user research and UX strategy. WHAT YOU'LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Influence outcomes and Product Owner decisions based on UX best practices, design principles and research, using agile methodologies. Collaborate with Engineering to find the most effective, expedient and efficient way to implement solutions. Collect, analyze, present and action feedback and manage changes to UX deliverables. Present work clearly and compellingly to stakeholders, leveraging storytelling and presentation skills. Provide timely status updates (including work left to do, issues and risks) using project management tools like Rally, Jira, Aha!, etc. Communicate effectively with all team members to get work done. Design the visual style, interface and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system. Develop conceptual diagrams, wireframes, visual mockups and prototypes that consider systems thinking and information architecture. Create research strategies based on desired outcomes and develop usability test plans, scripts and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations. Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas. Lead end-to-end UX design processes, from ideation through execution. Mentor and guide other Designers to foster growth and collaboration. Ensure designs are responsive and adaptive for both desktop and mobile platforms. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training 3+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Experience working closely with Engineers from inception through implementation in an agile environment Experience collaborating effectively across disciplines, product lines, roles, geographical and time zone boundaries Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms Experience in responsive, adaptive and accessible designs Experience with design for mobile app (iOS and Android), desktop and web applications Preferred Qualifications - Education & Prior Job Experience Master's degree in human computer interaction, human factors engineering, computer science, visual design, library sciences or other related discipline, or equivalent experience or training 5+ years of experience as a UX practitioner with a background in user experience design, interaction design or similar Experience with accessibility standards, including WCAG 2.0+ AA compliance, localization and inclusive design Ability to adopt and contribute to design systems and promote design standardization across the enterprise Proven ability to work in Product and DesignOps environments to meet evolving organizational needs Skills, Licenses, and Certifications Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.) Understanding of HTML, CSS, JavaScript and other frontend development languages Advanced analytical skills dealing with complex data problems and implementing sustainable solutions Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus Ability to manage multiple concurrent projects and communicate effectively with non-technical users In-depth understanding of both qualitative and quantitative research methods Strong understanding of user-centered design principles and a solid grasp of trends in web and app design Familiarity with emerging technology such as generative AI and spatial computing Proficiency in using project management tools (Rally, Jira, Aha!, etc.) to track progress and report status Storytelling and presentation skills to effectively communicate design decisions

Ability to work alone as well as in a team. Performs and documents quality assurance testing to ensure the accuracy and integrity of analytical results in adherence to the Laboratory Quality Assurance program. Performs all analyses in accordance with the Refinery and Loss Control Programs to meet goals of improved safety and reduced refinery losses Learns and applies analytical standards and methods, and regulatory requirements in order to ensure compliance while completing assigned tasks Applies education and uses creativity to solve technical problems encountered during the course of completing assigned tasks Communicates and consults with engineers, operators and maintenance personnel to ensure accurate analyses Practices good interpersonal skill sets daily; including communication, listening, teamwork and leadership Takes responsibility for tasks, quality, and accuracy and is accountable for those responsibilities Responsible for the safety/health of self and those working with you, promoting health and safety of others, and performing quality work in a safe and environmentally conscientious manner Responsible for complying with Laboratory policies and procedures, company policies and procedures, established standards, and governmental regulations (Federal, State and Local) Overtime work required at times Ability to understand and carry out work direction in a safe manner Requirements: Must have a High School Diploma or GED. Must have the ability to work alone as well as in a team and be able to work 12-hour rotating shift schedule. Valid Driver's license. Computer proficiency (MS Office) Legally authorized to work in the United States on a regular full-time basis without restrictions Willing and able to perform and comply with the following items, with or without accommodation: Be able to work overtime Be able to lift up to 50 pounds Be able to work around chemicals, including acids and bases Be able to wear fire retardant clothing and personal protective equipment (such as steel-toed shoes, ear and eye protection) Maintain your face daily so that a respirator/face mask can seal properly (some examples include being free of facial hair and/or clean shaven) if applicable Be able and willing to work outside in harsh weather conditions Be able to work with petroleum products that are under high pressure and heat Be able to learn computer software associated with process operations Must be highly organized, able to multi-task and over communicate with a dedication to safety and integrity of data

Job Purpose Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union. Principal Duties and Responsibilities Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department Meet deadlines and assists with production goals Perform other duties as assigned The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. Minimum Qualifications High school diploma or GED Preferred Qualifications Previous banking or Credit Union experience Previous mortgage lending experience Previous knowledge of FNMA, NCUA and AAFCU Mortgage Lending Guidelines Previous Residential Mortgage Closing and Funding experience Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys Knowledge, Skills & Abilities Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team Skilled in above average interpersonal and communication skills and professional telephone manners Ability to effectively communicate with all levels both verbally and written Ability to speak, read, and write Spanish is a plus Ability to work well under deadlines and high volume pressure Ability to work in a diverse work environment Ability to quickly learn and adapt well to change Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to maintain satisfactory performance and attendance Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

The ideal candidate will have rail operations experience, a strong understanding of refineries, strong analytical and problem-solving skills, be self-driven, takes ownership, and works well in a team environment. Responsibilities may include: Monitor SAP interfaces with Rail applications; troubleshooting, analyzing, improving, and timely resolving issues Be an in-house expert for Truck & Rail application systems; sharing knowledge with others Utilize analytics tools and reports to facilitate improved decision making Lead/assist with special or cross-functional projects that aide in business improvement opportunities, as needed Own business process development, improvement, optimization, and sustainability for assigned Commercial functions and stakeholders Basic/Required Qualifications: Legally authorized to work in the United States Bachelor's degree in business, or related discipline with strong analytical emphasis Excellent analytical & problem-solving skills to support business focused analysis and decisions High degree of collaborative skills, personal drive, and dedication to achieving team goals and general interest objectives 5 or more years of direct experience working in the oil and gas logistics or transportation industry with specific rail knowledge 3 or more years of SAP S4 experience Preferred Qualifications: Proficient in Microsoft applications Strong interpersonal skills characterized by effective communication, teamwork, influence, as well as the ability to quickly develop trust, establish strong relationships and drive results Sound business acumen with knowledge of key value drivers 5 or more years of SAP S4 and R3 experience with specific focus on Vendor Billing Documents, nominations, R3 Shipment Cost Documents, and ticketing 3 or more years of SAP idoc experience

The Project Manager will oversee the transition of facility maintenance responsibilities to an airport entity. This role ensures a seamless handover of scope, processes, and knowledge while maintaining operational integrity. The position requires strong leadership, strategic planning, and stakeholder management skills to coordinate between internal teams, contractors, and airport representatives. Key Responsibilities Develop and execute a transition roadmap outlining scope, deliverables, and timelines. Lead strategic planning sessions to align goals, resources, and milestones with organizational objectives. Manage stakeholder communications across multiple departments and external partners to ensure transparency and collaboration. Drive change leadership initiatives to support team integration and effective knowledge transfer between entities. Identify, assess, and manage risks and issues, implementing mitigation and contingency strategies to maintain project stability. Monitor project performance, report progress to leadership, and ensure adherence to scope, budget, and schedule. Qualifications Bachelor's degree in engineering, Business, or related field (Master's preferred). Minimum 5+ years of project management experience, preferably in facilities, infrastructure, or airport operations. Proven experience in transition management or large-scale organizational change projects. Strong skills in strategic planning, communication, and stakeholder engagement. Certification such as PMP or PRINCE2 is highly desirable. Core Competencies Strategic and analytical thinking Leadership and team integration Risk and issue resolution Cross-functional coordination Excellent written and verbal communication

The Product Actualization Analyst supports our business units with monthly closing activities, including recording actual results and accruals, and ensuring the accuracy of accounting transactions. This role supports Commercial operations and requires a high level of interaction with Commercial product schedulers, peers in Billing, Refinery Analysts, Inventory & Exchange Analysts, the Master Data Group, and the Commercial Integration Group. The ideal candidate is results-oriented, possesses strong analytical and problem-solving skills, and thrives in a collaborative environment. Responsibilities May Include: Recording and initiating product purchases and sales (both third-party and intercompany) in SAP S4 using pipeline tickets and custody transfer documentation. Managing and monitoring service level agreements (SLAs) with offshore teams to ensure timely and accurate data processing. Performing monthly closing activities, including booking accruals and actuals, and verifying accuracy of entries. Applying detailed expertise in SAP S4 and related systems to support the end-to-end deal-to-dollar process. Resolving volume discrepancies related to inventory reconciliation and invoice processing. Assisting the Supervisor with audit-related activities, including documentation gathering and data validation. Collaborating with Schedulers and Traders to resolve issues and maintain consistency in product actualization. Setting and managing goals to meet daily and monthly deadlines defined by management. Supporting team projects and initiatives as needed. Required Qualifications: Legally authorized to work in the job posting country Bachelor's degree Proficient in Microsoft Office Preferred Qualifications: Bachelor's degree in accounting or finance Proficient in SAP/SAP S4 Excellent verbal and written communication skills Ability to lead others without direct authority Eagerness to learn new concepts Self-starter with a goal-oriented mindset Strong organizational skills and a positive attitude Ability to build relationships and act as a resource for internal and external business partners Experience the Oil & Gas Industry

Cost Specialist II- 7785 W2 Contract - No Benefits Houston, TX Candidate will have a solid understanding of the project process and interactions required to execute projects Must have Experience with major EPC or oil & gas operators. Description: Proficiency in cost control and reporting software EcoSys, and PowerBI Professional certifications (e.g., AACE CCP, PMP, or similar) Familiarity with project planning and scheduling processes Strong communication and interpersonal skills Develop and maintain project cost reports, forecasts, and variance analyses Monitor project expenditures against budgets and provide early warning of potential cost overruns Support preparation of cost estimates and budgets for new projects and change orders Work closely with Project Managers, Planners, and Finance teams to provide cost data and financial insights Prepare and present regular cost performance reports to management and stakeholders Review and validate invoices, purchase orders, and contracts for compliance with cost coding and budget allocations Maintain cost control systems and ensure data integrity in cost management software Assist in cash flow forecasting and financial planning Identify opportunities for cost savings and efficiency improvements

Financial Analyst III W2 Contract - No Benefits- with possible permanent placement Houston, TX Daily P&L and Exposure Reporting: Generate and validate daily P&L and exposure reports across a diverse set of commodities including crude oil, gasoline, distillates, fuel oil, Renewables, NGLs • PnL Attribution and Commentary: Analyze and explain daily P&L movements, identifying key risk drivers and market impacts • Trade and Deal Validation: Ensure accurate trade capture and representation in risk systems, collaborating with front office and operations to resolve discrepancies. • Curve and Pricing Validation: Validate market curves and pricing inputs to ensure consistency and accuracy in valuation. • Cross-Functional Collaboration: Partner with trading, scheduling, accounting, and risk teams to support timely and accurate reporting and issue resolution. • Process Optimization: Lead and support initiatives to standardize and automate reporting processes. Contribute to the development and enhancement of risk systems, dashboards, and analytical tools. • Governance & Controls: Support compliance with internal policies and regulatory requirements, ensuring robust control frameworks are maintained • Team Continuity & Leadership: Provide backup coverage across regions or products and mentor junior analysts to foster knowledge sharing and team development. • Financial Reporting Alignment: Collaborate with FP&A to ensure mark-to-market P&L aligns with GAAP standards used for external financial reporting. Technical Skills: Advanced Excel skills Experience with ETRM systems such as SAP, Openlink, Endur, Allegro, or FIS Familiarity with Power BI; Python or SQL is a plus Knowledge Areas: Commodity markets and instruments Trade lifecycle and settlement processes Risk and valuation methodologies Soft Skills: Strong communication skills with the ability to explain complex risk concepts to diverse stakeholders Excellent organizational skills and the ability to manage multiple priorities in a dynamic environment

Why you'll love this job: This job is a member of the Information Technology Team within the Information Technology Division and as a member of our Product Agility team, you will be part of a multi-year technology transformation program where we are focused on transforming the American Airlines IT organization in many ways, anchored by our corporate vision and mission. Across six workstreams, we are driving resiliency in delivery, excellence in engineering, and modernizing our technology. Your role in support of this journey is driven by coordinating with product teams and their leadership to plan and deliver standard application documentation and onboarding support for new team members with opportunity to expand or get involved in other program efforts within the team throughout the life of the transformation. What you'll do: Build strong relationships with key stakeholders, including IT leaders, business partners, and team members across the company Positively influence stakeholders on the transformation strategy by managing expectations, resolving conflicts and ensuring alignment to the transformation goals Develop and execute comprehensive knowledge sharing plans, including curriculum, schedules, training materials and milestones with reporting on progress, potential risks and mitigation strategies Engage project teams to facilitate a process to gather documentation, plan and support execution of knowledge sharing to onboard new team members Prepare project updates and presentations for leadership and facilitate content review during large stakeholder engagements Utilize effective change management to minimize resistance, maximize adoption, and generate support of new processes, technologies, and strategies across the organization Maintain effective communication channels that allow for a supportive feedback process Partner with internal finance teams to establish, maintain and report on project spend Use data to define project baselines, measure outcomes, share insights, and prioritize delivery Practices agility by continuously evaluating delivery to maintain focus on the highest value drivers for the organization Minimum Qualifications - Education & Prior Job Experience: Bachelor's degree in a technical discipline, or equivalent experience/training 1-3 years of progressive broad-based information systems and business experience 1-3 years of experience managing and delivering mission-critical, high-availability large and small IT development projects using structured project management and system development methodologies Preferred Qualifications - Education & Prior Job Experience: 1-3 years of experience in Agile methods and mindset as an approach to software development 2-4 years of progressive broad-based information systems and business experience 2-4 years of experience managing and delivering mission-critical, high-availability large and small IT development projects using structured project management and system development methodologies, such as Agile/Scrum Airline Industry experience Experience determining Product Market fit and defining a Go-to-Market strategy Demonstrate familiarity with Agile Product Management tools Experience leading or working within large enterprise transformation towards Agile and DevOps Experience building training programs or curriculum Deep product management acumen Proven ability to manage internal and external resources, as well as manage relationships with 3rd party providers and partners Skills, Licenses & Certifications: Relevant certifications in Product Management/Product Delivery field Has strong knowledge/expertise of product domain including the business model. constraints, regulations, user experiences, etc. Demonstrated ability to solve, and to lead others in solving, complex analytical problems Willingness to take calculated risks Ability to build and facilitate relationships at all levels of the organization, both internally and externally Self-driven with a natural aptitude for engaging employees in multiple workgroups Leadership skills: team-focused with high energy and a positive attitude Proficiency in Microsoft Office Tools (PowerPoint, Word, Excel) Excellent verbal and written communication skills, with ability to effectively and clearly communicate a strategic vision; ability to communicate technical concepts to both engineering and non-technical audiences.

This job is a member of the Digital Analytics Implementation Team within the Customer Intelligence Division. This role is responsible for managing the implementation and maintenance of the digital analytics tools (e.g., Adobe Analytics, Tag management System (Tealium)). Digital Analytics Implementation Analyst will strive to differentiate American as an industry leader in the digital customer experience. Successful candidates will be comfortable setting clear goals and direction, driving strategies, producing thoughtful analysis, delving into technical topics, and presenting to a wide range of executive stakeholders - to deliver the best digital customer experience. What you'll do Manage the implementation and maintenance of analytics tools (e.g., Adobe Analytics, Tag Management System (Tealium)) Experience in Data Layer Implementation and knowledge of tag manager tools such as Tealium or similar. Strong expertise in data collection mapping for Adobe Analytics (both web and native app), data feeds, and performing issue analysis. Experience in data validation, identifying tagging and data collection issues, and ensuring data accuracy. Proven ability to collaborate with cross-functional teams, including Product Owners, technology teams, and Vendors, to define analytics requirements and implement tracking solutions. Collaborate with our technology teams to add, update, and verify implementation of analytics tracking on mobile app, aa.com. Conduct quality assurance checks and data validation, identify data collection issues, implement marketing pixels, and perform duties of Adobe Analytics administrator, including SAINT classifications, managing shared dashboards. Collaborate with Digital Customer Experience Product Owners and our technology teams to define and implement requirements for reporting on relevant Key Performance Indicators (KPIs) that drive strategic decision-making and customer experience improvements. Maintain detailed documentation of analytics tools and measurement strategies. Identify opportunities for improving customer experience that increase conversion or drive revenue improvement; use data to communicate recommendations to stakeholders. Establish best practices for data collection and data quality on the online channels, configuring web analytics technology, and interpreting data. Work with stakeholders to understand business goals needs and develop viable solutions tracking requirements. Work with vendors and internal teams to develop reporting strategies and ensure data is being collected properly and accurately. Collaborate with design, QA, development and analytics resources for implementation and analysis of testing and personalization campaigns. Requirements-All you'll need for success. Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, Engineering, or related field 2-3 years of experience with Adobe products, or similar analytics tools, preferably in implementation capacity. Experience with SQL and JavaScript is a plus. Experience managing analytic and/or development projects. Preferred Qualifications- Education & Prior Job Experience MS in Statistics, Applied Math, Computer Science, Economics, Engineering, or related field. Experience with analytics tools including Adobe Analytics/Tealium/Celebrus Experience with iOS and Android SDK's Proficient knowledge of JavaScript, jQuery, and JSON. Experience with Agile development and associated ceremonies. Ability to handle multiple responsibilities/projects on strict deadlines with minimal supervision. Outstanding analytical thinking and problem-solving abilities. Excellent interpersonal and communication skills, with the ability to tailor your approach to different audiences. The ability to work effectively with a range of stakeholders and convey technical information in a clear and engaging way. Powered by JazzHR TYhz9Oa5p6

Ability to work alone as well as in a team. Performs and documents quality assurance testing to ensure the accuracy and integrity of analytical results in adherence to the Laboratory Quality Assurance program. Performs all analyses in accordance with the Refinery and Loss Control Programs to meet goals of improved safety and reduced refinery losses Learns and applies analytical standards and methods, and regulatory requirements in order to ensure compliance while completing assigned tasks Applies education and uses creativity to solve technical problems encountered during the course of completing assigned tasks Communicates and consults with engineers, operators and maintenance personnel to ensure accurate analyses Practices good interpersonal skill sets daily; including communication, listening, teamwork and leadership Takes responsibility for tasks, quality, and accuracy and is accountable for those responsibilities Responsible for the safety/health of self and those working with you, promoting health and safety of others, and performing quality work in a safe and environmentally conscientious manner Responsible for complying with Laboratory policies and procedures, company policies and procedures, established standards, and governmental regulations (Federal, State and Local) Overtime work required at times Ability to understand and carry out work direction in a safe manner Requirements: Must have a High School Diploma or GED. Must have the ability to work alone as well as in a team and be able to work 12-hour rotating shift schedule. Valid Driver's license. Computer proficiency (MS Office) Legally authorized to work in the United States on a regular full-time basis without restrictions Willing and able to perform and comply with the following items, with or without accommodation: Be able to work overtime Be able to lift up to 50 pounds Be able to work around chemicals, including acids and bases Be able to wear fire retardant clothing and personal protective equipment (such as steel-toed shoes, ear and eye protection) Maintain your face daily so that a respirator/face mask can seal properly (some examples include being free of facial hair and/or clean shaven) if applicable Be able and willing to work outside in harsh weather conditions Be able to work with petroleum products that are under high pressure and heat Be able to learn computer software associated with process operations Must be highly organized, able to multi-task and over communicate with a dedication to safety and integrity of data Powered by JazzHR zw3HignYiG

Job Purpose Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union. Principal Duties and Responsibilities Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department Meet deadlines and assists with production goals Perform other duties as assigned The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. Minimum Qualifications High school diploma or GED Preferred Qualifications Previous banking or Credit Union experience Previous mortgage lending experience Previous knowledge of FNMA, NCUA and AAFCU Mortgage Lending Guidelines Previous Residential Mortgage Closing and Funding experience Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys Knowledge, Skills & Abilities Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team Skilled in above average interpersonal and communication skills and professional telephone manners Ability to effectively communicate with all levels both verbally and written Ability to speak, read, and write Spanish is a plus Ability to work well under deadlines and high volume pressure Ability to work in a diverse work environment Ability to quickly learn and adapt well to change Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to maintain satisfactory performance and attendance Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks Powered by JazzHR IH4fYnYX2o

Seeking a contractor to support two high-priority initiatives that require immediate attention: Living Wage Ordinances in several cities, including Philadelphia (PHL) and Los Angeles (LAX). These ordinances mandate minimum total compensation thresholds for airport workers and introduce increased administrative complexity. The contractor will need to track individual benefit elections, manage ongoing wage adjustments, and ensure compliance across multiple locations. Tiered Life Insurance Program for Pilots to be introduced during this year's Annual Enrollment (AE). This initiative will require dedicated project management and administrative oversight to ensure accurate setup, implementation, and employee communication. To support these efforts, we are requesting a temporary contractor for approximately 9 months, with the option to extend if needed. The role will focus on: Compliance tracking Data management Administrative coordination Project support across both initiatives Top skillsets: Strong Project Management Analytical High attention to detail Annual Enrollment Self-starter Facilitating meetings with internal & external stakeholders Presentation Skills Strong Communication, interpersonal skills Project management tools experience Understanding & knowledge of HR/Benefits Strong technical skills Assessing data and data migration Powered by JazzHR j0krgWKhR3

Job DescriptionPosition: Sr. UX Researcher W2 Contract - No Benefits Fort Worth, TX This job is a member of the Digital Customer Experience team within the Customer Experience Organization at American Airlines. We're a multidisciplinary UX team that drives the user experience for our customer and employee-facing applications. The UX Researcher is a thoughtful, empathetic and experienced UX professional with extensive knowledge of UX best practices and hands-on experience with user research methods, data analysis and UX strategy. You'll wear many hats as a mentor, strategist, collaborator and evangelist, and you'll use your applicable knowledge and skills in user testing, research best practices and methodologies for a wide variety of problems within American. WHAT YOU'LL DO This list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate, observing any legal obligations including any collective bargaining obligations. Collaborate with Product Owners, Product Designers and stakeholders to develop a deep understanding of business problems and advocate for user experience. Contribute research strategies that help define and work toward product portfolio objectives and key results (OKRs). Advocate for and perform discovery and evaluative research to reveal product insights ahead of development. Conduct qualitative UX research using industry-standard methods such as moderated usability tests, heuristic evaluations, user interviews, contextual inquiries and competitive analyses to understand user behaviors, needs, motivations and pain points. Perform quantitative UX research leveraging methods like surveys, clickstream analysis, eye-tracking studies, card sorting, tree testing and unmoderated usability tests to quantify user behaviors, validate design decisions and measure ease-of-use, comprehension and satisfaction. Effectively present and communicate actionable insights to product teams based on research outcomes. Use analytical tools (Adobe Analytics, Quantum Metric, etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for. Create, update and advocate personas, customer journey maps and service blueprints to help product teams stay organized, focused and customer centric. Work in a self-guided Agile environment across multiple initiatives and ceremonies. Actively guide and benchmark product performance with quantitative UX metrics; proactively review customer feedback and find problem areas to focus on. Scale UX research by building infrastructure, educating others and contributing to Research Ops. Utilize research software / hardware (including eye tracking equipment) and participant recruitment resources. ALL YOU'LL NEED FOR SUCCESS Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 3+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Knowledge and ability to use remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Desire to promote and teach the importance of user-centered research to Product Owners, stakeholders and Designers Ability to present work in a clear and compelling manner to stakeholders and explain design recommendations by citing best practices, testing data or business requirements Preferred Qualifications - Education & Prior Job Experience Master's degree or Ph.D. in human computer interaction, human factors engineering, computer science, visual design, behavioral sciences, psychology or other related discipline 5+ years of experience in applied user experience research at large enterprises or highly matrixed organizations Experience in owning and creating research strategies that help define and work toward product objectives and key results Project management skills with the ability to build strategy, set objectives & key results, and deliver on time Experience scaling research practices, setting up a research insight repository, and building a product benchmarking program Proficiency in modern analytical dashboards and tools (Adobe Analytics, Quantum Metric, etc.) Experience conducting field research with unionized workforces Knowledge of Artificial Intelligence (AI) and how it can be applied to UX practices Skills, Licenses, and Certifications Strong understanding of user-centered design, experience with qualitative and quantitative research methods and analytical skills Experience and understanding of SPSS, R, SQL, database queries and basic programming languages Knowledge and ability using remote unmoderated testing tools and moderated testing devices and platforms (UserZoom, UserTesting, Userlytics, etc.) Ability to present work in a clear and compelling manner to stakeholders explain design recommendations by citing best practices, testing data or business requirements Familiarity in modern design and prototyping tools (Figma, Zeplin, Flinto, Sketch, Adobe CC, etc.) Familiarity with using an eye-tracking tool Excellent written and verbal communication skills and proven ability to collaborate effectively across disciplines, product lines and roles Ability to create effective and compelling presentations Powered by JazzHR vTfroT6HkS

The Project Manager will oversee the transition of facility maintenance responsibilities to an airport entity. This role ensures a seamless handover of scope, processes, and knowledge while maintaining operational integrity. The position requires strong leadership, strategic planning, and stakeholder management skills to coordinate between internal teams, contractors, and airport representatives. Key Responsibilities Develop and execute a transition roadmap outlining scope, deliverables, and timelines. Lead strategic planning sessions to align goals, resources, and milestones with organizational objectives. Manage stakeholder communications across multiple departments and external partners to ensure transparency and collaboration. Drive change leadership initiatives to support team integration and effective knowledge transfer between entities. Identify, assess, and manage risks and issues, implementing mitigation and contingency strategies to maintain project stability. Monitor project performance, report progress to leadership, and ensure adherence to scope, budget, and schedule. Qualifications Bachelor's degree in engineering, Business, or related field (Master's preferred). Minimum 5+ years of project management experience, preferably in facilities, infrastructure, or airport operations. Proven experience in transition management or large-scale organizational change projects. Strong skills in strategic planning, communication, and stakeholder engagement. Certification such as PMP or PRINCE2 is highly desirable. Core Competencies Strategic and analytical thinking Leadership and team integration Risk and issue resolution Cross-functional coordination Excellent written and verbal communication Powered by JazzHR bn0X1JkmKa

The Product Actualization Analyst supports our business units with monthly closing activities, including recording actual results and accruals, and ensuring the accuracy of accounting transactions. This role supports Commercial operations and requires a high level of interaction with Commercial product schedulers, peers in Billing, Refinery Analysts, Inventory & Exchange Analysts, the Master Data Group, and the Commercial Integration Group. The ideal candidate is results-oriented, possesses strong analytical and problem-solving skills, and thrives in a collaborative environment. Responsibilities May Include: Recording and initiating product purchases and sales (both third-party and intercompany) in SAP S4 using pipeline tickets and custody transfer documentation. Managing and monitoring service level agreements (SLAs) with offshore teams to ensure timely and accurate data processing. Performing monthly closing activities, including booking accruals and actuals, and verifying accuracy of entries. Applying detailed expertise in SAP S4 and related systems to support the end-to-end deal-to-dollar process. Resolving volume discrepancies related to inventory reconciliation and invoice processing. Assisting the Supervisor with audit-related activities, including documentation gathering and data validation. Collaborating with Schedulers and Traders to resolve issues and maintain consistency in product actualization. Setting and managing goals to meet daily and monthly deadlines defined by management. Supporting team projects and initiatives as needed. Required Qualifications: Legally authorized to work in the job posting country Bachelor's degree Proficient in Microsoft Office Preferred Qualifications: Bachelor's degree in accounting or finance Proficient in SAP/SAP S4 Excellent verbal and written communication skills Ability to lead others without direct authority Eagerness to learn new concepts Self-starter with a goal-oriented mindset Strong organizational skills and a positive attitude Ability to build relationships and act as a resource for internal and external business partners Experience the Oil & Gas Industry Powered by JazzHR MuAlKQsb17

Job DescriptionPosition: Financial Analyst III W2 Contract - No Benefits- with possible permanent placement Houston, TX Daily P&L and Exposure Reporting: Generate and validate daily P&L and exposure reports across a diverse set of commodities including crude oil, gasoline, distillates, fuel oil, Renewables, NGLs • PnL Attribution and Commentary: Analyze and explain daily P&L movements, identifying key risk drivers and market impacts • Trade and Deal Validation: Ensure accurate trade capture and representation in risk systems, collaborating with front office and operations to resolve discrepancies. • Curve and Pricing Validation: Validate market curves and pricing inputs to ensure consistency and accuracy in valuation. • Cross-Functional Collaboration: Partner with trading, scheduling, accounting, and risk teams to support timely and accurate reporting and issue resolution. • Process Optimization: Lead and support initiatives to standardize and automate reporting processes. Contribute to the development and enhancement of risk systems, dashboards, and analytical tools. • Governance & Controls: Support compliance with internal policies and regulatory requirements, ensuring robust control frameworks are maintained • Team Continuity & Leadership: Provide backup coverage across regions or products and mentor junior analysts to foster knowledge sharing and team development. • Financial Reporting Alignment: Collaborate with FP&A to ensure mark-to-market P&L aligns with GAAP standards used for external financial reporting. Technical Skills: Advanced Excel skills Experience with ETRM systems such as SAP, Openlink, Endur, Allegro, or FIS Familiarity with Power BI; Python or SQL is a plus Knowledge Areas: Commodity markets and instruments Trade lifecycle and settlement processes Risk and valuation methodologies Soft Skills: Strong communication skills with the ability to explain complex risk concepts to diverse stakeholders Excellent organizational skills and the ability to manage multiple priorities in a dynamic environment Powered by JazzHR rs QVa4UIM9