444 INSTITUTE OF COMMUNITY SERVICES Jobs

NOTE: All applicants must comply with ICL/NYC's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

ICL operates residential programs for adults with intellectual and/or developmental disabilities (I/DD). Nine facilities, located in Brooklyn, the Bronx and Manhattan provide varying levels and types of support. ICL residences are in buildings with 4 to 14 occupants and have 24/7 on site services. These programs promote the growth and independence of the individuals who live in the residence. Staff help to assess their strengths and provide services based on the skill level, needs and preferences of each individual and help individuals lead richer lives.
You would be Responsible for:

+ Under supervision, provide supports and services which involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation.

+ You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment.

+ You would work with other staff to carry out and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding.

+ You would need to be prepared to act to ensure the health and safety of individuals in emergency situations.

+ In some of the residences, you must be able to stand, bend, stretch, and lift bedridden and/or incapacitated individuals.

To learn more about what direct support professionals do on the job every day, go to http://www.youtube.com/watch?v=cn K4z3KAqtE.

Education: High school diploma or a high school equivalency diploma (such as a GED) or possess a Direct Support Professional (DSP) Certificate from an accredited public or private organization.

#CB

Under the general supervision of the Program Director/designee, functions as part of a team assigned to support people living in independent apartments in the community who have a history of addiction. Substance Abuse Case Managers provide specialized support to people suffering from or suspected of substance use disorder. They assist assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational, and other services. They participate in the provision of crisis intervention services to clients and travel to/visit clients' residences or apartments to provide counsel and assistance and to help them within their capabilities and interests, in maintaining the greatest degree of independent living.

ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)
§ Provides Intake and initial assessment of client's entering the Supported Housing Program;

§ Responsible for weekly Client contact, monthly homes and hospital visits as needed;

§ Designs and implements service plans for all assigned clients;

§ Provides medical monitoring and oversees medication compliance - during home visits and/or case conference with medical providers;

§ Oversees mental health and/or Methadone treatment program compliance and or referrals as needed;

§ Provides crisis Intervention as needed, conferencing with health care providers for a referral when needed;

§ Assists Entitlements staff in the securing of entitlement benefits, and other appropriate service delivery via internal or external referrals for services;

§ Uses team approach while conducting case review and/or chart review to ensure client service and contractual compliance;

§ Prepares narrative and statistical reports on a regular basis as assigned;

§ Participates in case conferences and networking, both internal and external, linkage development;

§ Provides on-going support and case management services to individuals on assigned caseload ;

§ Maintains a strengths based and person centered approach to treatment;

§ Utilizes Motivational Interviewing and other Evidenced Based Practices;

§ Adheres to a Harm Reduction Approach to practice;

§ Coordinates with Health Homes, Therapists and other community providers in order to reduce relapse and in-pt. hospital stays;

§ Works with clients to develop individualized case management plans;

§ Ensures that all client case management plans address identified needs and are up-to- date;

§ Continually monitors and evaluates each client's progression through their case management plan, and develop corrective action revisions to the plan as needed;

§ Maintains accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and ICL guidelines;

§ Assists clients in obtaining necessary resources to achieve case management goals;

§ Actively participates in client- and program-related meetings and trainings;

§ Attends program-related community, coalition and committee meetings as assigned;

§ Maintains client related data systems, including case notes and entries using prescribed agency software programs;

§ Prepares case management related reports including but not limited to: outcomes, successes, etc;

§ Adheres to strict boundaries and professional ethics in the care of others;

§ Conducts crisis intervention as needed.

§ Performs other duties as may be assigned

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

§ Ability to effectively use required software such as Anasazi, Word, Outlook, and other technology required by ICL.

§ Basic understanding of the causes and processes of mental illness and substance abuse disorder.

§ Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities.

§ Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers.

§ Knowledge of addiction/recovery processes along with related resources and the Continuum of Care for homeless persons;

§ Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.

§ Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc.

EDUCATION AND EXPERIENCE

Minimum: Bachelor's degree plus two years' experience providing direct services to individuals with mental disabilities , substance use disorder or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. Must provide own transportation for work-related travel as necessary

Preferred: BA with major concentration or internship in a human services field. Experience with persons with co-occurring mental illness and substance use disorder Experience working with homeless individuals a plus;

ICL has partnered with Project Hope NY, to provide mental health support to those individuals and families impacted by COVID-19. This is a mobile program servicing the Brooklyn, Manhattan and Bronx community. The Crisis Counselors will provide outreach, basic support, individual and group crisis counseling, public education and referrals to clients. The Crisis Counselors will support clients by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making and collaboration. Crisis Counselors will utilize evidence-based practices, always embracing a trauma-informed and person-centered approach.

+ Trained paraprofessional or professional who provides outreach, basic support, individual and group crisis counseling, public education and referral. This is a direct support staff position.

+ Project Hope is a FEMA (Federal Emergency Management Agency) 8-month grant funded Crisis Counseling Program (CCP) designed to provide emotional support and assistance to Orange County residents adversely affected by the COVID-19 pandemic. This is an ideal position for individuals who are interested in helping others who have been impacted by COVID-19 and making a contribution to their community.
DUTIES AND RESPONSIBILITIES:

+ Works with individuals, families, and groups to provide outreach, emotional support, individual and group crisis counseling, public education, and referrals when needed.

+ Represents program in the community and networks with other agencies and partners to ensure needs of survivors are met.

+ Provides presentations to community groups on disaster reactions, coping skills, stress management, and the CCP.

+ May use the mobile application to complete data forms.

+ Maintains timely documentation, including progress notes and files, at the direction of the Team Leader and in accordance with state and federal policies.

+ Completes and submits all reports and paperwork on time, at the direction of the Team Leader or Project Coordinator.

+ Participates in regular supervision with Project Coordinator, with emphasis on ensuring participant satisfaction and program operation.

+ Attend educational workshops and participate in training and learning collaborative regarding best practices, including appropriate methods of service delivery.

+ Presents information regarding program activities to internal and external stakeholders as needed.

+ Follows all HIPAA laws as well as confidentiality practices.

+ Must complete mandatory Project Hope training as required.

+ Performs other job duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE:

+ High School diploma or GED and at least three years of experience in case management, community outreach, counseling or related experience or a Bachelor's degree in the Social Sciences or related field or equivalent combination of experience and education. Willing to travel and work evenings and weekends. Experience with public speaking. Bilingual (Spanish/English) capabilities a plus.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

+ Honesty, respect for diversity, high personal standards, professional language and behaviors reflecting such values

+ Demonstrated knowledge of the mental health system, and related counseling and record keeping methods.

+ Excellent written and verbal presentation skills.

+ Ability to use standard business software including Word, Excel and PowerPoint

+ Ability to maintain confidential information, as related to the position.

+ Possess strong understanding of person-centered planning, recovery, and wellness.

+ Willing to travel and work evenings and weekends.

+ Experience with public speaking.

+ Strong organizational skills.

+ Ability to administer crisis intervention in emergency situations.

+ Local travel required, including traveling to clients' homes or other common community areas.

+ Ability to work independently as well as with clinical team to achieve optimal treatment results for clients.

+ Adequate knowledge base of community resources in the areas of mental health, substance use, medical, housing, financial entitlements, insurance and legal advocacy for client treatment purposes and relationship building.

+ Understanding of the impact of culture on co-occurring integrated treatment practices.

+ Bilingual (Spanish/English) capabilities a plus.

NOTE: All applicants must comply with ICL's vaccination policy. Employees will be required to either provide verification of being fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

This is an entry-level direct care position assigned to community residences. Incumbents are assigned to shifts to ensure the provision of 24-hour-a-day, seven-day-a-week coverage. Workers in this job category perform a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder. These tasks focus on supporting, instructing, and assisting recipients of services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice and also in maintaining a safe, clean environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals.

ESSENTIAL TASKS:To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

1) Throughout assigned shift performs regular inspections inside of the facility to ensure the safety of the consumers and residents, accountability of property, cleanliness of consumer rooms and common areas, cleanliness and security of the area immediately outside of the facility, and the security of any assigned vehicles. Ensures that only authorized individuals are permitted access to the residence.2) Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Institute for Community Living policy.

3) Explains the types of services, recreational activities and other programs available to consumers and residents, instructs the consumer or resident in daily living skills, socialization skill enhancement and conflict resolution.

4) Executes emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adheres to program policy on securing the safety and well-being of consumers/residents, staff and visitors requiring emergency medical care.

5) Assists and instructs individuals in attending to personal hygiene, grooming, nutrition and daily living; ensures that sufficient and appropriate attire is available.

6) Reviews the staff communication log at the beginning of the work shift and makes entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management

7) Observes the physical environment and performs housekeeping tasks as necessary to ensure the maintenance of a safe, clean, comfortable and healing environment for individuals.
8) Ensures that the food provided or selected is appropriate for those on a special diet.

9) Accompanies consumers or residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, social activities, government offices, or other locations associated with the treatment or assistance of the consumer or resident.

10) Expected to comply with attendance rules and to report to work as scheduled and/or required on a regular basis. Must have availability and ability to work beyond the normal schedule as needed.

11) Expected to attend regular scheduled team, and staff meetings and supervision

12) Complies with all required in-service training, and staff development activities.13) May provide monitoring of medications and make appropriate medication administration form entries in accordance with the medication protocol. May assist consumers/residents who are on a monitored medication regime.

14) Assists the clinical staff in accounting for residents/consumers. May assist in the filing of missing person reports on residents/consumers not accounted for in accordance with Institute for Community Living policy and procedure.

15) Observe individuals' behavior and specific responses to treatment and rehabilitation programs, support services and medication and reports observations orally and/or in writing, including computer entries, as instructed and in accordance with applicable audit standards.

16) May lead skills development or activity groups with individuals and families as appropriate.

17) May assist and supervise individuals in meal preparation, laundry, and light housekeeping tasks.

18) Other job related duties that may be assigned.

DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES:1. Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.

2. Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.

3. Basic knowledge of routine clinical procedures and medications.

4. Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.

2. Serve as a role model to residents/consumers.

3. Ability to read and write at least at the secondary school level and to follow written and oral instructions.

4. Ability to complete written forms and reports in an accurate and timely manner, manually and by computer.

5. Ability to communicate effectively with staff, consumers/residents, families, and the public.

6. Ability to accompany or transport residents/consumers (Some assignments may require possession of a valid driver's license).

7. Ability to secure and maintain certification for Standard First Aid and CPR.

MINIMUM QUALIFICATIONS:

High school graduate or GED plus one year of related human services experience. Specialized training or education in human services may be substituted for experience. NYS driver's license may be required of some assignments.

NOTE: All applicants must comply with ICL/NYC's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

The Policy Administrator oversees the Compliance policy framework program and ICL's Electronic Document Management System (EDMS) The purpose of this position is providing oversight for policies and associated documents, synchronizing policies with regulatory and business requirements/controls, maintaining a central policy repository, and tracking approval requirements.
POLICY MANAGEMENT:

+ Direct the Compliance Policy framework program,

+ Act as the subject matter expert for policies. Work directly with Leadership, the Regulatory Requirements, and document Control team and other business partners to ensure a coordinated effort.

+ Manage ongoing and purpose-built reporting. Track policy lifecycles, including approvals, revisions, and implementations.

+ Manage work streams and identify challenges/goals. Follow-up with policy owners to determine issue resolutions and escalate when needed. Build and maintain effective relationships with compliance and other business partners.

+ Assist in the development of program goals. Manage systems used to support policy initiative. Anticipate and address cross-enterprise issues.

+ Ensure policies and procedures are aligned with Federal, New York State, Pennsylvania, and New York City regulations, as required.

+ Review policy content for clarity, organization, continuity, and consistency. Communicate recommendations to the Document Owner.

DOCUMENT PROCESSING:

+ Monitor, maintain, and control electronic versions of all organizational and departmental policies and procedures in the EDMS.

+ Maintain an organized tracking system, using sequential document control numbers, to provide continuity across all organizational policy manuals.

+ Research and provide current and archived policies for external requestors such as regulatory and accrediting agencies.

COMMUNICATION

+ Communicates and corresponds with all levels of the organization including management, staff, and physicians.

+ Coordinate with leadership to schedule policies for review and approval by their respective Committees. Provide policies and other necessary documents.

+ Attend and participate in committees, task forces, councils, and other meetings to provide policy knowledge and information as appropriate.

+ Serve as organizational liaison and representative to PowerDMS.

POLICY MANAGEMENT AND SOFTWARE APPLICATION

+ Assign role access for associates.

+ Establish and maintain groups and committees.

+ Reassign policies when associates change roles or leave the organization.

+ Assist associates with developing or obtaining reports.

+ Support associates with troubleshooting software issues and elevate to the PowerDMS as necessary.

TRAINING

+ Educate staff on the policy workflow process. Instruct and train them on the policy management software application.

+ Provide training in a group setting and on an individual basis to end users.

+ Ongoing availability to offer guidance with formatting challenges or other general policy questions.

+ And other duties as may be assigned

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS.

Bachelor's degree from an accredited college or university and a minimum of 2 years' experience working with policy writing, controlled documentation, and Proofreading experience is a plus. The ability to accurately interpret and convert regulatory standards into related agency policies. Must have strong knowledge of, or access to, specific laws and regulations that are: Imposed on health care systems by various agencies including Federal, State, Local regulations pertaining to nonprofit, public health or healthcare systems

#CB

NOTE: All applicants must comply with ICL/NYC's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).
ESSENTIAL TASKS:

To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

+ Participates in the pre-admission evaluation study and plan; the evaluation study, program design and placement of the resident at the time of admission to the residence; the periodic reevaluation of the type, extent and quality of services and programming; and the development of discharge plans and referral to appropriate community resources

+ Based on a comprehensive review of the client's overall condition, prepares, continually reviews and evaluates plans of nursing intervention to ensure that such interventions are consistent with the client's comprehensive treatment plan. Ensures, plans of nursing intervention include consideration of the client's cultural and ethnic background, customs, needs, beliefs, and primary language.

+ Develop treatment plans, in conjunction with the Interdisciplinary Team, consisting of an evaluation of the nursing needed and selection of nursing procedures and practices which will best serve the residents' health care needs.

+ Develops, nursing assessment to reflect holistic needs of each client with consideration of his/her psychological, physiological, social, ethnic, cultural, educational and spiritual strengths and needs.

+ Oversees the direct implementation of nursing care to ensure that it is carried out in accordance with the plan of nursing intervention, and overall treatment/service plan, and to ascertain if the needs of the client require modification of the plan.

+ Coordinates nursing care activities with other professional disciplines to ensure that the nursing plan is consistent with and integrated with the total treatment/service plan

+ Participates at team meetings and provides nursing input on the development and implementation of treatment/service plans.

+ Conduct in-service training with regard to personal hygiene, medication administration, family life and sex education. Supervise medication administration practicums and sign off on medication administration monthly.

+ Control communicable diseases and infections through: identification and assessment, reporting to medical authorities, and implementation of appropriate protective and preventive measures.

+ Record on the residents' medical records nursing observations and action taken, such as nursing care given, medications and treatments given, reactions to treatments, tests, the intake and output of fluids and solids and the resident's vital signs. Record nursing needs of residents.

+ Modify the nursing plan, in terms of the residents' daily needs, at least annually for adults in accordance with developmental and medical changes.

+ Be available for on-call duty and to work varied shifts as the need arises.

+ Work with all consulting and/or contracted medical service providers to in-sure appropriateness of service & to insure that recommended treatments are appropriate and are carried out, integrated and documented into the treatment plan.

+ Ensure that the inventory standards for medicines, solutions, supplies and equipment are maintained to meet nursing care needs.

+ Account for the issuance of controlled drugs and narcotics and inventories of these drugs.

+ Ensures resident protection from health hazards such as transmission of infectious organisms, isolation of infected residents and use of properly sterilized equipment when its use is necessary.

+ Provide appropriate information to the resident and family about such areas as sustaining and preventive health care, personal hygiene, methods of family or self-treatments, self-medication and possible side effects of medications.

+ Serve as liaison, resident's interpreter with outside health services providers and escort residents to services as needed.

+ Train designated staff, by way of demonstrations and written and oral instructions, in the performance of select nursing techniques and the use of nursing equipment, and client specific condition trainings.

+ Provides health education/teaching for clients and their families.

+ Participates in risk management and quality assurance concerning health related issues.

+ Provides emergency care and crisis intervention

+ Accesses medications and observes and records effects and side effects.

+ Participates in professional activities to improve personal skills and knowledge.

+ Provides Nurse Vacation coverage, phone availability during workday hours, and a minimum of one site visit at covering site, for Nurse Responsibility review and weekly reporting.

+ IDD Division Nursing Triage Service - After Hours, Weekends, and Holiday's (5pm - 9am) - On a pre-determined rotation, across all IDD Nurses

+ Performs other related duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

New York State License and current registration to practice as a registered professional nurse, prefer at least one year post RN licensure clinical nursing experience working with individuals with developmental/intellectual disabilities.

#CB

NOTE: All applicants must comply with ICL/NYC's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).
ESSENTIAL TASKS:

To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

Housekeeping Tasks

+ Picks up and removes hazardous articles which may be on floors, furniture, and equipment and places them in designated receptacles or in appropriate places.

+ Moves furniture and equipment in connection with cleaning and care functions.

+ Using mops, brushes, detergents, buffers, floor scrubbers, and other cleaning implements washes floors, corridors, stairs and stairwells, walls, partitions, windows from the inside of buildings, etc.

+ Changes curtains and drapes.

+ Using manual and/or mechanical equipment, strips and vacuums and waxes floors and shampoos carpets.

+ Using hand-operated equipment and detergents, scrubs and cleans all areas of lavatories, such as sinks, urinals, toilets, etc.

+ Using hand-dusting equipment, dusts assigned areas.

+ Using appropriate safety equipment such as rolling ladders and safety scaffolds, washes and/or dusts light fixtures and ceiling fans at high places such as ceilings.

+ Using designated equipment, polishes wood and metal fixtures and equipment.

+ May set up equipment in assigned areas, such as conference and meeting rooms.

+ Strips the wax from furniture; cleans and polishes furniture.

Food Service Tasks

+ Washes refrigerators and other equipment by hand or with pressure cleaning equipment using a variety of cleaning substances.

+ Cleans loading dock areas, garbage cans, storage areas, food preparation areas and general kitchen area including floors, ceilings and walls using mops, scrub brushes and other equipment as necessary.

+ Washes pots, pans and other utensils by hand and machine.

+ Receives and stores deliveries in appropriate storage areas.

+ Brings food and other supplies to preparation and serving areas as directed.

+ Cleans fruits, vegetables and potatoes in preparation for cooking as directed.

+ Cooks grill-type foods such as hamburgers, eggs, etc.

+ Serves food in the proper portions to residents.

+ Insures those residents on special diets receive proper food and portions.

+ Makes toast, coffee, tea and salads as necessary.

+ Records number of meals served.

+ Cleans dining room and service areas including furniture, woodwork, windows, floors and steam tables.

+ Washes dishes and serving utensils by machine and hand.

+ Inventories requisitions and stores supplies as necessary.

+ Other duties reasonably related to the job, as assigned

NOTE: All applicants must comply with ICL/NYC's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

Minimum Qualifications: Bachelors degree (Master's preferred) in human services or related field (Social Work, psychology, nursing, public administration, etc.). A minimum of 3 years residential management experience in I/DD field.
Reporting Responsibilities: Reports to the Vice President, I/DD Services Division

Positions Supervised:

+ I/DD Division's Residence Managers, Assistant Residence Managers, Supervisors Direct Support Professionals, Medical Specialists.

+ The Area Director will supervise Clinical Staff including but not limited to: Qualified Intellectual Disabilities Professionals, Residential Habilitation Specialists, Behavior Intervention Specialists (In conjunction with I/DD's Clinical Supervisor), Nurses (in conjunction with the Associate Director of Nursing) and Independent Contractors/Clinicians.

Responsibilities:

A. Program Supervision and Oversight:

+ Provide supervision of daily operations of Bronx/Manhattan I/DD Division's Facilities.

+ Supervise all Residence Managers and Clinical Staff.

+ Create and Implement effective oversight systems for all programs supervised to ensure quality people care and conformance to NYS OPWDD regulatory standards as well as agency policies and procedures.

+ Develop and implement effective Plans of Corrective Action in response to Internal, State and Federal programming and fiscal audits.

+ Monitor staffing to ensure staffing plans meet the needs of persons served.

+ Monitor bank accounts and in-house funds of persons receiving services.

+ Conduct Physical Plant and Fire Safety Equipment Inspections and ensure all Life Safety Hazards are immediately addressed.

+ Provide Oversight and administration of all clinical services and activities within the programs supervised.

+ In under the supervision of the Vice President, I/DD Services Division, monitor ongoing fiscal status of all Programs supervised.

+ Participate in activities related to ensuring that the division operates in a fiscally sound manner.

B. Program Planning and Development

+ In conjunction with the Vice President, I/DD Services Division liaise with officials of the DDROs and OPWDD regional offices to plan, develop and execute improvements in the existing OPWDD division as well as new initiatives.

+ Participate in the strategic planning process for the I/DD Services Division.

C. Incident Management

+ Monitor incident trends of persons receiving services and implement effective corrective actions.

+ Ensure that all incidents and allegations are reported in a timely manner.

+ Ensure that incident reports are forwarded to the Vice President, I/DD Services for review and signature.

+ Participate in and attend Incident Review Committee meetings on a monthly or as needed basis. Ensure committee recommendations are addressed

D. Other Duties as Assigned

#CB

NOTE: All applicants must comply with ICL's vaccination policy. Employees will be required to either provide verification of being fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

WORK SCHEDULE: Sunday and Monday 11:00am to 7:30pm, Tuesday, Wednesday and Saturday 3:30pm to 12:00am

This is an entry-level direct care position assigned to community residences. Incumbents are assigned to shifts to ensure the provision of 24-hour-a-day, seven-day-a-week coverage. Workers in this job category perform a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder. These tasks focus on supporting, instructing, and assisting recipients of services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice and also in maintaining a safe, clean environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals.

ESSENTIAL TASKS:To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

1) Throughout assigned shift performs regular inspections inside of the facility to ensure the safety of the consumers and residents, accountability of property, cleanliness of consumer rooms and common areas, cleanliness and security of the area immediately outside of the facility, and the security of any assigned vehicles. Ensures that only authorized individuals are permitted access to the residence.

2) Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Institute for Community Living policy.

3) Explains the types of services, recreational activities and other programs available to consumers and residents, instructs the consumer or resident in daily living skills, socialization skill enhancement and conflict resolution.

4) Executes emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adheres to program policy on securing the safety and well-being of consumers/residents, staff and visitors requiring emergency medical care.

5) Assists and instructs individuals in attending to personal hygiene, grooming, nutrition and daily living; ensures that sufficient and appropriate attire is available.

6) Reviews the staff communication log at the beginning of the work shift and makes entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management

7) Observes the physical environment and performs housekeeping tasks as necessary to ensure the maintenance of a safe, clean, comfortable and healing environment for individuals.
8) Ensures that the food provided or selected is appropriate for those on a special diet.

9) Accompanies consumers or residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, social activities, government offices, or other locations associated with the treatment or assistance of the consumer or resident.

10) Expected to comply with attendance rules and to report to work as scheduled and/or required on a regular basis. Must have availability and ability to work beyond the normal schedule as needed.

11) Expected to attend regular scheduled team, and staff meetings and supervision

12) Complies with all required in-service training, and staff development activities.

13) May provide monitoring of medications and make appropriate medication administration form entries in accordance with the medication protocol. May assist consumers/residents who are on a monitored medication regime.

14) Assists the clinical staff in accounting for residents/consumers. May assist in the filing of missing person reports on residents/consumers not accounted for in accordance with Institute for Community Living policy and procedure.

15) Observe individuals' behavior and specific responses to treatment and rehabilitation programs, support services and medication and reports observations orally and/or in writing, including computer entries, as instructed and in accordance with applicable audit standards.

16) May lead skills development or activity groups with individuals and families as appropriate.

17) May assist and supervise individuals in meal preparation, laundry, and light housekeeping tasks.

18) Other job related duties that may be assigned.

DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES:

1. Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.

2. Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.

3. Basic knowledge of routine clinical procedures and medications.

4. Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.

2. Serve as a role model to residents/consumers.

3. Ability to read and write at least at the secondary school level and to follow written and oral instructions.

4. Ability to complete written forms and reports in an accurate and timely manner, manually and by computer.

5. Ability to communicate effectively with staff, consumers/residents, families, and the public.

6. Ability to accompany or transport residents/consumers (Some assignments may require possession of a valid driver's license).

7. Ability to secure and maintain certification for Standard First Aid and CPR.

MINIMUM QUALIFICATIONS:

High school graduate or GED plus one year of related human services experience. Specialized training or education in human services may be substituted for experience. NYS driver's license may be required of some assignments.

NOTE: All applicants must comply with ICL/NYC's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine) or submit and gain approval for a Medical or Religious Exemption. Individuals approved for exemption must submit weekly PCR test results.

Under the general supervision of the Team Leader/Program Director, and the guidelines provided by the NYS OMH for the Mental Health Comprehensive Medicaid Case Management Program (MH CMCM), functions as part of a multi-disciplinary treatment team with shared caseloads, assists participating individuals who have serious and persistent mental illness in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Has lead responsibility for integrating vocational goals and services with the tasks of all team members. Participates in the provision of crisis intervention services to participants 24 hours a day, seven days a week
THIS IS A FIELD OPPORTUNITY

ESSENTIAL TASK

+ Assumes lead responsibility for integrating vocational goals and services with the tasks of all team members. within the multi-disciplinary team in providing comprehensive .services to adults with serious and persistent mental illness, who may also have a co-occurring substance abuse or other disorder, within the context of a 68-person-caseload ACT Team.

+ Provides vocational assessment for assigned individuals, and engages recipient in job exploration based on recipient's interest and strengths.

+ Engages in activities designed to develop client's skills related to choosing, securing, and maintaining employment.

+ Provides counseling, treatment, rehabilitation, case management and support services in the community (homes, shelters, street), as part of a mobile multi-disciplinary team, to mentally ill individuals who have a history of decompensation and relapse as a result of poor follow through with outpatient treatment.

+ Assists consumers in attaining or maintaining housing, employment, functional social relationships, and relief from psychiatric symptoms and side effects through medication management support.

+ Assertive engagement and provision of mental health services in the community where the service population lives - up to 80% of weekly work schedule may involve fieldwork.

+ Continuous responsibility (24-hour) for people enrolled in the ACT Team caseload.

+ Provide all services in a culturally relevant and competent manner.

+ Maintain accurate and up-to-date Case Records, including but not limited to progress notes, service plan and service plan reviews, assessments and contact logs within keeping of all-applicable OMH, Medicaid, and ICL Regulations and Guidelines.

+ Provide support and psychoeducation to family members, friends and other collateral individuals.

+ Provide referrals and engagement support for services not directly provided by ACT Team, e.g., medical services, participation in psychosocial clubhouses and self-help groups, vocational training and placement, etc.

+ Provide accurate and timely reports, within federal, state, and city regulatory and agency confidentiality guidelines, to other providers and agencies, e.g. housing, vocational, criminal justice, child welfare, etc.

+ Participates in individual and group supervision, treatment team meetings, case conferences, in-service training and other staff development activities as assigned.

+ Observes all ICL, OMH, and all other applicable rules, procedures or laws regarding the reporting of incidents, including the reporting of alleged child abuse and neglect.

+ Perform other related duties as required and assigned by the Team Leader/Program Director.

MINIMUM QUALIFICATIONS

Master's Degree in one of the following disciplines recognized by the New York State Office of Mental Health as qualifying a staff person to be counted as professional clinical staff: Social Work, Psychology, Occupational Therapy, Rehabilitation Counseling, Pastoral Counseling, Creative Arts Therapy, Therapeutic Recreation. A minimum of one year of training/experience in job finding, employment counseling, or vocational rehabilitation. Professional license in appropriate field issued by NYS Education Department strongly preferred. Must demonstrate competency in:

+ Knowledge of models of supported employment

+ Vocational assessment

+ Job exploration and matching to recipient's interest and strengths

+ Skills development related to choosing, securing, and maintaining employment.