Instructional Designer I (Mid-level) P&C Claims Contact Center
Instructional designer job in Phoenix, AZ
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As an Instructional Designer I (Mid-level), you will partner with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Perform analyses, designs, and develop learning curriculum to improve performance of USAA Claims Contact Center Representatives (Auto and Property). Assess the learning outcomes that need to be developed, understands the performance expectations and gaps, and assists in deriving the appropriate learning solution.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Designs and develops interactive facilitator-led and online content that meets the learning needs of the business.
Organizes course content to produce curriculum that meets learning needs of the business.
Develops and manages timelines and milestones.
Collaborates with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness.
Creates learning objectives, storyboard or design documentation and learning approaches targeted to business goals and requirements.
Completes peer-to-peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.
Collaborates with 3rd party vendor team to manage and engage third party vendor relationships to provide appropriate learning solutions to specific audiences.
Applies understanding of the business, its products, and processes to reshape content for changing needs.
Reviews work in partnership with contract designer to ensure deliverables are aligned with business requests.
Collaborates with Learning Performance Consultants (LPC) to gather information and provide design recommendations.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years progressive work experience in instructional design projects to include knowledge and application of instructional design methodologies and multi-media development technologies.
Demonstrated organizational and project management skills with ability to apply concept solutions to every project.
Strong communication skills with demonstrated ability to communicate with all levels of management and staff.
Proficient experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies.
What sets you apart:
Experience with auto or property claims handling or content design for auto or property claims.
2 years of experience with Learning Management Systems (LMS), curating content, and strategies for learner engagement.
2 years of experience creating and delivering multi-level learning assessments with a deep understanding of assessment methodologies (e.g., Kirkpatrick's Levels of Evaluation, Bloom's Taxonomy).
Proven ability to design and implement
valid
and
reliable
assessments that accurately measure learning outcomes and
impact on business performance
.
Ability to design and implement learning solutions that support company goals and achieve measurable business results.
Excellent skills in managing stakeholders and consulting with the business. This includes understanding needs, turning requirements into learning solutions, and building relationships across the organization.
Experience working in a fast-paced Agile learning organization.
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $69,920 - $133,620.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyInstructional Designer
Instructional designer job in Tempe, AZ
Job Profile:
Instructional Technologist 2
Job Family:
Instructional Design and Technology
Time Type:
Full time
Max Pay - Depends on experience:
$72,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Description:
The W. P. Carey School of Business (WPC) at Arizona State University seeks an Instructional Designer to join the Online Academic Services team to assist with instructional design and support for all current and future learning modalities. This instructional designer (ID) will work with the Department of Finance. Working closely with colleagues, this position will work closely with the Faculty Teaching Lead in the department along with other leaders on specific strategic needs and initiatives. The successful candidate will help WPC push the current boundaries in using instructional technology to enhance the teaching and learning experience.
Under general direction, the candidate will assist our academic and non-academic departments, faculty, and staff in the design and development of course materials that take advantage of instructional technologies and apply effective practices in teaching and learning.
Instructional Designers for the W. P. Carey School of Business establish strong, trust-based relationships with faculty and staff to efficiently and accurately build and support courses in all learning modalities.
The candidate will use a broad knowledge of educational technology and instructional design coupled with strong creativity and entrepreneurship. The candidate will also utilize experience in online learning environments to develop course design models, course design metrics, and course facilitation metrics.
The candidate must have excellent collaboration skills and experience with various learning management systems (e.g. Canvas).
Salary Range: $55,000 - $72,000; depends on experience
This position is not remote.
Working Environment:
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse 75 percent; required to stand for varying lengths of time and walk moderate distances to perform work 10 percent.
Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.
Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds 15 percent.
Regular activities require ability to quickly change priorities, which may include or are subject to resolution of conflicts.
Essential Duties:
Work collaboratively in a team environment to support WPC's immersion and fully online programs, and courses;
Works closely and collaboratively with faculty and faculty teams to prepare courses for student success, using existing design templates and standard operating procedures;
Manages the design, development and delivery of online course content, materials, interactive and multimedia technology-driven components, and other support materials consistent with established design and development processes to ensure flexibility and reusability for all course modalities;
Coordinates production of instructional materials with subject matter expert (SME), graphic artists and multimedia developers; consults with clients on course design projects;
Provide technology support for faculty, students and staff using digitally-enhanced teaching and learning products. Assist in the support of the my ASU/Canvas portal and course management system;
Provides consultation for faculty in instructional design of curriculum delivered online;
Develops and/or maintains online web-based resources such as tutorials, reference material, design standards, content resources, templates and tools for instructional development
Works collaboratively with developers; editing, reviewing and evaluating course content; assisting with embedding and formatting learning objects; providing quality assurance testing for courses and post production work; adapts course materials online delivery;
Applies learning theory with instructional design methodology while utilizing appropriate technology to develop and design courses and content;
Remains abreast of technology directions, initiatives and trends within scope of expertise to provide ideas, guidance and recommendations;
Identify and communicate best practices for applying teaching and learning theories and instructional technologies to curriculum design;
Recommend effective and creative uses of technology to enhance instructional modalities;
Keep faculty informed about instructional-technology events and resources. Facilitate communication about use of technology in the curriculum;
Evaluate diverse individual and department training needs in the area of instructional technology, recommend individual education plans for faculty, and implement plans as needed;
Coordinate, maintain, and expand face-to-face and online faculty training and workshop offerings;
Design, develop and implement evaluation procedures to assess effectiveness of course designs and technologies in teaching/learning processes;
Utilize software such as web page development desktop publishing, video editing, and presentation tools to develop custom products to meet user needs
Desired Qualifications:
Experience in providing customer service
Experience working in a team environment
Evidence of effective verbal and written communication skills
Demonstrated experience within the Higher Education field
Demonstrated knowledge of instructional design theory and methods
Demonstrated Experience in designing, developing, implementing and revising online courses and course materials in a higher education environment
Familiarity with the Quality Matters rubric or similar online course design metrics.
Experience in designing and developing job aids, online tutorials, lectures and other multimedia content
Designing and producing effective and aesthetically pleasing course and program websites, web graphics and web resources
Demonstrated knowledge of course development in Canvas
Experience in using HTML and HTML editors
Writing, proofreading and editing instructional materials
Experience in evaluating and implementing new technologies for use in online teaching and learning
Experience in project management (e.g. managing time, establishing priorities, distributing responsibilities, meeting milestones and deliverables)
Experience in researching and resolving technology issues
Experience in applying learning theories to the practice of online and hybrid course design and development
Experience with audio and video recording and editing in the support of blended or online instruction
Department Statement:
The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 23,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes Inclusive Excellence and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.
W. P. Carey prides itself on being a place “where business is personal.” Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We're proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.
All we do at ASU is guided and inspired by the University Charter, which reads:
ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.
The W. P. Carey School of Business continually strives to foster a welcoming and inclusive environment.
Driving Requirement:
Driving is not required for this position.
Location:
Campus: Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:
************************************************************
To be considered, your application must include all of the following attachments:
Cover letter
Resume/CV
Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
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ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit ************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at ***************************************************** You may request a hard copy of the report by contacting the ASU Police Department at ************.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit *********************************
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Auto-ApplyInstructional Designer
Instructional designer job in Phoenix, AZ
Position Type: Full-Time (Open to Contract or FTE)
Imagine a workplace where learning comes alive-where every course, every module, and every interactive exercise sparks curiosity and growth. As an Instructional Designer, you will be at the heart of that story, crafting transformative learning experiences that guide employees on their professional journey. Collaborating with the Training Team and cross-functional partners, you'll design and implement training that meets learners where they are, whether in-person, online, or somewhere in between. Through creativity, technology, and data-driven insights, you'll bring learning to life-turning knowledge into action and helping employees reach their full potential.
Key Responsibilities
Develop course content and curriculum for in-person, hybrid, and online learning that engages learners and aligns with business goals.
Build computer-based training modules, hands-on exercises, and immersive activities that make learning memorable.
Collaborate with internal teams to define course objectives, structure, and assessments, ensuring every learning path has a clear destination.
Analyze feedback and performance data to refine materials and enhance learner engagement.
Manage and maintain the training platform, including setup, troubleshooting, and user support, ensuring seamless access to learning resources.
Develop Job Aids, Quick Reference Guides, training manuals, and other supporting materials that empower learners beyond the classroom.
Keep current on instructional design strategies, adult learning theory, and emerging technologies to continually elevate learning experiences.
Qualifications
Required: High School Diploma or equivalent
Preferred: Bachelor's degree in Education, Instructional Design, or a related field
At least 3 years of instructional design experience, ideally with a portfolio of diverse learning projects
Familiarity with Storyline required
Skills and Competencies
Strong analytical and problem-solving skills to uncover learning needs and craft impactful solutions
Excellent interpersonal, written, and verbal communication skills for collaborating across teams
Ability to thrive in a fast-paced environment while managing multiple projects
Experience with the ADDIE model or similar instructional design frameworks
Familiarity with Storyline required and multimedia content creation
This is more than a role-it's an opportunity to shape stories of growth, one learner at a time.
MvM - Instructional Designer (38629)
Instructional designer job in Phoenix, AZ
IDEALFORCE has a Contract position available immediately for a MvM Instructional Designer (Technical Policy Writer) to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL Candidates for this role.
Job Description
The Instructional Designer will work with the User Readiness Lead and adhere to development standards to create eLearning modules and live/virtual training sessions, instructor-led training guides, and supporting materials for the MvM Project enterprise software adoption.
Specific job responsibilities include, but are not limited to, the following:
• Work with subject matter experts and identify target audience's training needs
• State instructional end goals and create content that matches them
• Create engaging learning activities and compelling course content that enhances retention and transfer
• Outline course concept, defining (needs for) the course, content delivery, assessments, accompanying materials, and complementary learning approaches
• Create supporting exercises, scenarios, and assessments that enhance the learning process
• Create supporting materials/media (audio, video, graphics, simulations, etc.)
• Define data requirements needed for exercises
• Conduct quality review of all training deliverables
• Ensures issues are identified and resolved in a timely manner
• Decide on the criteria used to judge learner's performance and develop assessment instruments
• Complete various training, project management, and administrative tasks as needed
Qualifications
• Ability to work in a team environment
• Excellent knowledge of learning theories and instructional design methodologies
• Solid knowledge of course development software (Articulate Storyline preferred)
• Ability to storyboard
• Ability to write effective copy, instructional text, and audio scripts
• Strong written and verbal English grammar, spelling, punctuation, usage & pronunciation
• Visual design skills (Photoshop, Illustrator) a plus
• Ability to publish and manage learning content to an LMS
• Ability to facilitate instructor-led training, either live or virtual, is a plus
Experience:
• Minimum 6 years of experience designing and developing training content (both classroom and eLearning)
• Knowledge of instructional design concepts and principles
Education:
Bachelor's Degree or other formal training in instructional design, educational technology, adult-learning or similar preferred.
Additional Information
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Instructional Designer II
Instructional designer job in Phoenix, AZ
Conducts in-person and online training for program applications and/or creates/updates training materials. These duties and responsibilities may vary based on the needs of the customer and their users. Works on training course development projects including scoping the required resources and timeline to meet project timelines with quality results. Clearly communicates technical and non-technical information to beginner, experienced, and expert users, application owners, and other employees. May lead small project teams, providing general oversight and direction to other members of the project team.
+ Designs, creates and delivers training in accordance with programs/projects use of the ADDIE system of training. May be a specialist in one or more stages of ADDIE (Analyst, Designer, Developer, Implementer, or Evaluator).
+ Partners with managers and subject-matter experts (SME) to guide and direct support for the development of training plans, identify learning objectives for courses, and to identify and/or obtain sources of information for development of course material.
+ Gathers information from application functional analysts, application owners, and/or subject matter experts to update lesson plans, practical exercises, learning objectives, handouts, and other materials.
+ Establishes and maintains the connectivity of interactive online training via Microsoft Lync or similar technologies. Trouble shoots network issues with the assistance of onsite and ASM network engineers.
+ Develops instructional materials such as lesson plans/curriculum, SOPs, learning objectives, user and instructor guides, handouts, practical exercises, and other necessary materials that are effective in assisting customer personnel and contractors attain the skills they require.
+ Facilitates training on a variety of IT applications and customer processes in team or independent settings.
+ Is prepared to deliver training outside of the normal working hours to meet customer scheduling needs.
+ Actively participates in peer review sessions and offers constructive comment with the intent of improving the team's products and services.
+ Supports and promotes team ideas and initiatives that contribute to the success of the customer program/project.
+ Participates in the identification, execution, and evaluation projects to advance the appropriate uses of technology-enhanced learning, including simulation, augmented reality, online modalities, active learning, app- ‐based learning, etc.
**Minimum Qualifications**
+ Bachelor's degree in Education, Instructional Design, Instructional Technology, or equivalent relevant work experience.
+ 5-10 years of experience developing and delivering training courses to a variety of audiences.
**Other Job Specific Skills**
+ Excellent written and verbal communication, with a solid knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
+ Proficiency in MS Office Suite (Word, PowerPoint, Excel) to support instructional design.
+ Knowledge of e-Learning development software such as Adobe Connect, Articulate, HTML, Flash, Camtasia, Captivate, Adobe Presenter, or other authoring tools, web conferencing software, etc.
+ Ability to effectively communicate with clients and Subject Matter Experts.
+ Experience with instructional design methodologies, adult learning principles, human behavior and performance, methods for curriculum and training design, and the measurement of training effectiveness.
+ Highly effective time and project management skills with the ability to organize, prioritize, coordinate, and implement multiple projects.
+ Experience evaluating and creating assessments and course materials in various delivery formats.
+ Familiar with 508 accessibility requirements.
+ Works autonomously or with a team: able to assume responsibility and motivate colleagues to reach the highest standards possible.
+ Exhibits professional courtesy at all times, and must be able to interact with other individuals of different levels of expertise
**Here is what you need:**
+ Assessment and Evaluation
+ Training development
+ Communication
+ Collaboration
+ Time management
+ Video production
+ AI training development experience
**Bonus if you have:**
+ Field specific skills or certifications related to instructional design
+ Power BI or equivalent Data Analysis Software experience
+ Strong project management skills
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
70,000-92,400 Depends on experience
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Instructional Designer - Senior
Instructional designer job in Phoenix, AZ
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Tasks and responsibilities:
• This individual will be responsible for leading design projects that will transform learning into a more engaging and interactive process.
• We are looking for a leader that is accustomed to working in a matrix environment and will partner with leaders and designers to define needs, translate business requirements into performance-based learning and execute innovative learning strategies.
• The ideal candidate will be able to apply advanced adult learning theories into a practical application based training strategy.
• The goal of all programs designed will be to deliver a world class learner experience and drive measurable positive business impact, including Voice of the Customer satisfaction results.
• The successful candidate will have experience in conducting training related Analytics/Design and Development/Implementation with overall program evaluation to incorporate the full ADDIE lifecycle for programs.
• This role will have the ability to influence and drive results in a highly collaborative environment while performance consulting with key business leaders on their long term business needs.
• The ability to communicate effectively in visual, oral and written form and deliver engaging presentations to business leaders is a critical skill for success.
Qualifications
Responsibilities:
• Plan and manage instructional design projects. Includes analyzing training design requests and scoping hours and timelines to complete design and development.
• Consult with business partners across geographies to define and craft the learning strategy and plans
• Work with a team of instructional designers, who will design, develop, and build blended learning experiences.
• Acquire and apply new technology skills to instructional design practice.
• Analyze existing curriculum to determine if there are changes in the learner knowledge base, technology and or the organization.
• Design learning that reflects an understanding of the diversity of learners and groups of learners.
• Ensure curriculum and courses are mapped appropriately and published on the LMS in a timely manner
• Be a thought leader in instructional design and innovation
Additional Information
To know more on this position or to schedule an interview, please contact:
Vishwas Jaggi
************
Talent Learning and Capabilities Delivery Consultant, National
Instructional designer job in Phoenix, AZ
**Job Summary and Responsibilities** **Job Summary / Purpose** The Talent, Learning, and Capabilities Delivery Consultant will play a critical role in supporting and delivering talent development, organizational effectiveness, change management, and learning initiatives aligned with regional business priorities.
Reporting to the System Director of Talent, Learning, and Capabilities Delivery Consulting, this role serves as a strategic partner and trusted advisor to regional and market leaders. The consultant will design, implement, and evaluate programs that foster leadership growth, enhance team effectiveness, and build organizational capabilities.
This role may focus primarily on the Physician Enterprise and will also support broader organizational initiatives as needed.
**Essential Key Job Responsibilities**
Consultation and Program Delivery:
Act as a consultative partner to regional and market HR Operations and business leaders, providing expertise in talent development, learning strategies, and organizational effectiveness.
Deliver and adapt leadership development programs, learning initiatives, and change management strategies to meet the unique needs of the region and markets served.
Support the implementation of organization-wide programs, ensuring alignment with local priorities and business objectives within the Physician Enterprise. Healthcare and/or clinical experience preferred.
**Organizational Effectiveness:**
Assess organizational health and effectiveness, leveraging evidence-based tools and methodologies to identify gaps and opportunities for improvement.
Design and facilitate team effectiveness sessions, leadership workshops, and interventions to address performance challenges and elevate talent capabilities.
Provide guidance on and facilitate the implementation of performance management, succession planning, and other key talent processes to drive sustained business impact.
**Learning and Development Initiatives:**
Customize and deliver learning solutions, including workshops, virtual learning experiences, and blended learning approaches, to meet client needs.
Partner with the System Director, TLC Delivery Consulting to measure the impact of learning and development initiatives, using data to refine and enhance program effectiveness for local client groups.
Collaborate with internal subject matter experts to design innovative, scalable learning solutions.
**Change Management:**
Leverage our enterprise change management framework and associated tools to lead local change initiatives
Design and implement change management plans that promote adoption and alignment with enterprise organizational goals.
Serve as a champion for cultural transformation, fostering alignment with company values and business objectives.
**Collaboration and Partnership:**
Partner with colleagues across Talent, Learning, and Capabilities (TLC), the People Team (HR), and other business units to ensure cohesive execution of strategies.
Build strong relationships with stakeholders to drive engagement and alignment on talent and organization development priorities.
**Job Requirements**
**Minimum Qualifications**
Required Education and Experience
Education: Bachelor's degree in Organizational Development, Human Resources, Psychology, or a related field. Advanced degree or certifications in OD, change management, or learning design are a plus.
Experience: 5+ years of experience in talent development, organizational development, or learning and development roles. Proven ability to design and deliver impactful programs.
**Regional/Matrix Experience:** Familiarity with working in regional or matrixed organizational structures is highly desirable. Healthcare and/or clinical experience preferred.
**Required Minimum Knowledge, Skills, Abilities and Training**
+ Facilitation Skills: Expertise in facilitating leadership workshops, team-building sessions, and learning programs for diverse audiences.
+ Analytical Skills: Ability to analyze data, generate insights, and present recommendations to leadership.
+ Communication: Strong verbal and written communication skills with the ability to influence and inspire stakeholders at all levels.
+ Technology: Proficiency in learning management systems (LMS), e-learning tools, and other relevant platforms.
**Where You'll Work**
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
**Pay Range**
$43.20 - $64.26 /hour
We are an equal opportunity employer.
Instructional Designer Technologist
Instructional designer job in Glendale, AZ
Are you ready to join our talented, dynamic and support-centered team to make an impact? Are you passionate about student success and servingness? If so, this position is for you. Apply today and start your journey as the Instructional Designer/Technologist for Glendale Community College.
The Center for Teaching, Learning, and Engagement (CTLE) provides Glendale Community College faculty opportunities for growth and the means to learn innovative teaching strategies for all instructional environments, and staff opportunities for connection and learning to be most effective in their work. Reporting to the Teaching and Learning Director, the incumbent is a vital member of the CTLE team who is passionate about learning, pedagogy, and technology. A key requirement of this position is instructional design knowledge and skills, as well as the ability to consult with faculty to ensure a high-quality learning experience for students. This includes assisting them in the design of courses, course templates, instructional modules, appropriate learning activities, and assessment techniques and tools. In addition, this position is responsible for creating and implementing professional development learning opportunities supporting best practices of teaching, learning, design, and assessment for all teaching modalities. In addition, this position helps provide regular support to faculty and staff around their learning, technology, and professional development needs in a variety of settings.
Essential Functions
25% - Consult and collaborate with faculty on pedagogically sound and effective use of instructional design strategies, web-based resources, multimedia technologies, assessment, AI tools, and instructional systems for course development and improvement using accepted in-person, hybrid and online design standards.
25% - Develop and lead professional development opportunities to promote faculty competencies in high-impact teaching practices, integrating and utilizing effective academic technologies, and emerging topics and innovation. Research emerging industry trends, instructional tools, relevant studies, and current data to guide and drive innovation in the department and college.
20% - Provide on-demand support for faculty and staff regarding their teaching, learning, and technology needs.
10% - Support online learning course design and review courses for their alignment with Quality Matters standards, with an emphasis on accessibility.
10% - Support faculty in their use of Canvas learning management system, related tools and LTIs (Learning Tool Integrations), and other academic technologies.
10% - Other duties as assigned
Learning Consultant - (On-site)
Instructional designer job in Tempe, AZ
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Summary:
The Learning Consultant is responsible for assisting the Training Manager with the assessment of training needs, development of training material, implementation of companywide training initiatives, and measurement of training effectiveness, as well as reviewing and implementing all changes needed based on client and industry needs.
Responsibilities:
* Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles
* Partners closely with the business line to develop and deliver new hire training and other departmental training programs; provides creative, effective classroom and web based instruction throughout the organization
* Manages classroom environment, analyze results and identify gaps in training needs
* Assists Director with development of leader and participant guides, job aids, training curriculum and other required coursework
* Designs exercises, instructional activities and training assessments that reinforce learning
* Works closely with and supports departmental initiatives and identifies ways to enhance training effectiveness and materials
* Contributes to the overall success of the Training Dept. by identifying ways to continuously improve the learning process
* Assists Director in the implementation and ongoing administration of a Learning Management System by ensuring all training is tracked for completion on a daily basis
* Enters training records for tracking employee training completion
* Performs related duties as assigned by Director
Qualifications/Skills:
* Requires a minimum of two (2) to five (5) years of mortgage experience
* A minimum of two (2) to five (5) years of professional classroom facilitation preferred; experience in a training capacity preferred
* Exceptional facilitation, presentation, and listening skills
* Excellent verbal and written communication skills, attentive to details
* Highly proficient in time management, organization, planning and prioritization
* Proven initiative, positive attitude, team oriented, self-motivated and highly enthusiastic
* Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
* Strong interpersonal skills and ability to establish rapport
* Committed to excellence, has strong work ethics and takes pride in their work
* Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook
* Familiar with web-based media, eLearning creation tools-Articulate Storyline and/or Presenter
Educational Requirements:
* Bachelor's Degree, with relevant business experience preferred.
* Candidates without a Bachelor's Degree but with extensive work experience will also be considered.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
* Medical, dental, and vision insurance
* Health Savings Account with employer contribution
* 401(k) Retirement plan with employer match
* Paid Maternity Leave/Parental Bonding Leave
* Pet insurance
* Adoption Assistance
* Tuition reimbursement
* Employee Loan Program
* The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyLearning Consultant - (On-site)
Instructional designer job in Tempe, AZ
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Summary:
The Learning Consultant is responsible for assisting the Training Manager with the assessment of training needs, development of training material, implementation of companywide training initiatives, and measurement of training effectiveness, as well as reviewing and implementing all changes needed based on client and industry needs.
Responsibilities:
Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles
Partners closely with the business line to develop and deliver new hire training and other departmental training programs; provides creative, effective classroom and web based instruction throughout the organization
Manages classroom environment, analyze results and identify gaps in training needs
Assists Director with development of leader and participant guides, job aids, training curriculum and other required coursework
Designs exercises, instructional activities and training assessments that reinforce learning
Works closely with and supports departmental initiatives and identifies ways to enhance training effectiveness and materials
Contributes to the overall success of the Training Dept. by identifying ways to continuously improve the learning process
Assists Director in the implementation and ongoing administration of a Learning Management System by ensuring all training is tracked for completion on a daily basis
Enters training records for tracking employee training completion
Performs related duties as assigned by Director
Qualifications/Skills:
Requires a minimum of two (2) to five (5) years of mortgage experience
A minimum of two (2) to five (5) years of professional classroom facilitation preferred; experience in a training capacity preferred
Exceptional facilitation, presentation, and listening skills
Excellent verbal and written communication skills, attentive to details
Highly proficient in time management, organization, planning and prioritization
Proven initiative, positive attitude, team oriented, self-motivated and highly enthusiastic
Ability to manage changing priorities, meet deadlines and adapt to a changing business environment
Strong interpersonal skills and ability to establish rapport
Committed to excellence, has strong work ethics and takes pride in their work
Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook
Familiar with web-based media, eLearning creation tools-Articulate Storyline and/or Presenter
Educational Requirements:
Bachelor's Degree, with relevant business experience preferred.
Candidates without a Bachelor's Degree but with extensive work experience will also be considered.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyInstructional Systems Designer
Instructional designer job in Phoenix, AZ
General Motors is dedicated to creating exceptional learning programs that strengthen the professional and leadership skills of our workforce. The Instructional Designer (ISD) plays a pivotal role in developing high-quality, modern learning solutions aligned to business needs. This role supports all GM functions-including Engineering, Safety, Human Resources, Finance, Corporate Learning, and Information Technology-by developing engaging, relevant learning solutions that improve performance and support business outcomes.
**Key Responsibilities**
_Learning Strategy & Consulting_
+ Advise business partners on adult learning principles, best practices, and common misconceptions in workplace learning.
+ Conduct needs analyses to identify performance gaps, determine root causes, and recommend targeted learning interventions.
+ Partner with SMEs, stakeholders, and target audiences through interviews and focus groups to validate learning needs.
+ Use insights and data to align learning strategies with organizational goals.
_Design & Development_
+ Design and develop learning experiences using models such as ADDIE, SAM, rapid prototyping, action-based learning, and scenario-based learning.
+ Create engaging scenario-based and practice-focused learning activities that mirror real workplace challenges.
+ Prepare design documents, learning objectives, assessments, and criteria for success.
+ Develop multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, podcasts, and job aids.
+ Write or refine instructional materials, facilitator guides, scripts, and communication pieces.
_Collaboration & Project Management_
+ Partner with SMEs, content writers, LPMs, coordinators, and project sponsors to gather content, validate accuracy, and ensure alignment across functions.
+ Support the Learning Program Manager (LPM) in scoping project timelines, resource needs, and development expectations.
+ Manage projects using agile design approaches (SAM, rapid prototyping) to streamline development.
+ Support LMS setup and integration of learning materials.
**Required Qualifications**
+ **Portfolio Required** : Demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning, and performance support tools.
+ 4+ years of experience in instructional design, curriculum development, or eLearning.
+ Bachelor's degree in a related field or equivalent experience.
+ Experience designing blended learning solutions (ILT, VILT, eLearning, job aids).
+ Strong understanding of instructional design principles, adult learning theory, and modern learning strategies.
+ Proficiency with tools such as Articulate, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
+ Ability to communicate clearly across varied audiences.
+ Ability to manage multiple projects with accuracy and attention to detail.
+ Strong consulting, communication, and relationship-building skills.
**Preferred Qualifications**
+ Experience supporting multiple business functions such as Engineering, Safety, HR, Finance, Corporate Learning, and IT.
+ Graphic design experience (visual storytelling, layout, branding)
+ UX design or user-centered design experience (wireframes, flows, usability, accessibility)
+ Basic JavaScript or interactive scripting
+ Strong facilitation skills for ILT/VILT working sessions, breakout groups, and stakeholder alignment
+ Experience with Action Mapping and Design Thinking
+ Experience designing scenario-based or branching learning
+ Experience producing communication or promotional materials for learning
+ Familiarity with learning analytics or evaluation frameworks
+ Experience working in large, matrixed organizations with cross-functional partners
**Compensation**
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
+ The salary range for this role is $68,900 - $105,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Talent Learning and Capabilities Delivery Consultant, National
Instructional designer job in Phoenix, AZ
Job Summary and Responsibilities Job Summary / Purpose The Talent, Learning, and Capabilities Delivery Consultant will play a critical role in supporting and delivering talent development, organizational effectiveness, change management, and learning initiatives aligned with regional business priorities.
Reporting to the System Director of Talent, Learning, and Capabilities Delivery Consulting, this role serves as a strategic partner and trusted advisor to regional and market leaders. The consultant will design, implement, and evaluate programs that foster leadership growth, enhance team effectiveness, and build organizational capabilities.
This role may focus primarily on the Physician Enterprise and will also support broader organizational initiatives as needed.
Essential Key Job Responsibilities
Consultation and Program Delivery:
Act as a consultative partner to regional and market HR Operations and business leaders, providing expertise in talent development, learning strategies, and organizational effectiveness.
Deliver and adapt leadership development programs, learning initiatives, and change management strategies to meet the unique needs of the region and markets served.
Support the implementation of organization-wide programs, ensuring alignment with local priorities and business objectives within the Physician Enterprise. Healthcare and/or clinical experience preferred.
Organizational Effectiveness:
Assess organizational health and effectiveness, leveraging evidence-based tools and methodologies to identify gaps and opportunities for improvement.
Design and facilitate team effectiveness sessions, leadership workshops, and interventions to address performance challenges and elevate talent capabilities.
Provide guidance on and facilitate the implementation of performance management, succession planning, and other key talent processes to drive sustained business impact.
Learning and Development Initiatives:
Customize and deliver learning solutions, including workshops, virtual learning experiences, and blended learning approaches, to meet client needs.
Partner with the System Director, TLC Delivery Consulting to measure the impact of learning and development initiatives, using data to refine and enhance program effectiveness for local client groups.
Collaborate with internal subject matter experts to design innovative, scalable learning solutions.
Change Management:
Leverage our enterprise change management framework and associated tools to lead local change initiatives
Design and implement change management plans that promote adoption and alignment with enterprise organizational goals.
Serve as a champion for cultural transformation, fostering alignment with company values and business objectives.
Collaboration and Partnership:
Partner with colleagues across Talent, Learning, and Capabilities (TLC), the People Team (HR), and other business units to ensure cohesive execution of strategies.
Build strong relationships with stakeholders to drive engagement and alignment on talent and organization development priorities.
Job Requirements
Minimum Qualifications
Required Education and Experience
Education: Bachelor's degree in Organizational Development, Human Resources, Psychology, or a related field. Advanced degree or certifications in OD, change management, or learning design are a plus.
Experience: 5+ years of experience in talent development, organizational development, or learning and development roles. Proven ability to design and deliver impactful programs.
Regional/Matrix Experience: Familiarity with working in regional or matrixed organizational structures is highly desirable. Healthcare and/or clinical experience preferred.
Required Minimum Knowledge, Skills, Abilities and Training
* Facilitation Skills: Expertise in facilitating leadership workshops, team-building sessions, and learning programs for diverse audiences.
* Analytical Skills: Ability to analyze data, generate insights, and present recommendations to leadership.
* Communication: Strong verbal and written communication skills with the ability to influence and inspire stakeholders at all levels.
* Technology: Proficiency in learning management systems (LMS), e-learning tools, and other relevant platforms.
Where You'll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Sr. SWE for Code Reviewing LLM Data Training (R)
Instructional designer job in Phoenix, AZ
Job Description
About the Company
G2i connects subject-matter experts, students, and professionals with flexible, remote AI training opportunities, including annotation, evaluation, fact-checking, and content review. We partner with leading AI teams, and all contributions are paid weekly once approved, ensuring consistent and reliable compensation.
About the Role
We're hiring a Code Reviewer with deep R expertise to review evaluations completed by data annotators assessing AI-generated R code responses. Your role is to ensure that annotators follow strict quality guidelines related to instruction-following, factual correctness, and code functionality.
Responsibilities
Review and audit annotator evaluations of AI-generated R code.
Assess if the R code follows the prompt instructions, is functionally correct, and secure.
Validate code snippets using proof-of-work methodology.
Identify inaccuracies in annotator ratings or explanations.
Provide constructive feedback to maintain high annotation standards.
Work within Project Atlas guidelines for evaluation integrity and consistency.
Required Qualifications
5-7+ years of experience in R development, QA, or code review.
Strong knowledge of R syntax, debugging, edge cases, and testing.
Comfortable using code execution environments and testing tools.
Excellent written communication and documentation skills.
Experience working with structured QA or annotation workflows.
English proficiency at B2, C1, C2, or Native level.
Preferred Qualifications
Experience in AI training, LLM evaluation, or model alignment.
Familiarity with annotation platforms.
Exposure to RLHF (Reinforcement Learning from Human Feedback) pipelines.
Compensation
Hourly rates are personalized based on your experience level, educational background, location, and industry expertise. You'll see your specific rate in your contract offer before signing. Rates for technical roles can vary significantly based on these factors and can be re-evaluated for different projects based on your performance and experience.
Learning Design Specialist
Instructional designer job in Phoenix, AZ
Learning Design Specialist - CalCoast Corporate Office / Phoenix, AZ 85016 (Regional Office)
Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.
What We Are Looking For:
We are seeking a Learning Design Specialist to lead the creation of innovative digital learning solutions while ensuring operational excellence within CONAM's training ecosystem. This role is responsible for designing, producing, publishing, and continuously improving eLearning content that enhances associate performance and supports CONAM's operational standards. The position requires strategic collaboration with subject matter experts and cross-functional teams, strong visual design expertise, and management of Grace Hill and 3rd-party training platforms, including billing and utilization oversight. This position will be at located at our CalCoast Corporate Office / Phoenix, AZ 85016 (Regional Office).
This is a full-time position with full benefits. Annual Salary Range : $80,000-$90,000
Duties and Responsibilities:
Content Development & Instructional Design
Design, develop, and deliver engaging digital learning experiences using Articulate 360 (Storyline, Rise), Adobe Creative Suite (Photoshop, Illustrator), Canva, and other media-production tools.
Translate SOPs, operational workflows, and software processes into interactive modules, videos, simulations, job aids, and blended learning programs.
Apply adult learning principles, accessibility standards, and design best practices to create measurable learning outcomes.
Conduct usability testing, incorporate feedback, and continuously refine training content for quality, accuracy, and learner experience.
Maintain a scalable asset library including branded templates, graphics, multimedia, and reusable content components.
Serve as brand-quality gatekeeper for training visuals and user experience.
LMS Admin and Operational Functions
Manage Grace Hill and internal LMS functions, including course creation, SCORM upload/testing, catalog structure, assignments, and reporting.
Support training launch planning, scheduling, and release cycles including communication and rollout support.
Collaborate with IT/vendors to troubleshoot system issues, test new features, and ensure reliable performance.
Monitor mandatory training compliance, onboarding pathways, curriculum versioning, and data integrity in learning systems.
Generate compliance dashboards and training status reporting for operational leadership.
Oversee Grace Hill and 3rd-party training licensing, subscription utilization, and contract renewals.
Manage monthly billing, invoice reconciliation, and budget alignment for digital learning platforms and content providers.
Cross-Functional Collaboration
Work with operations, legal, and department leaders to ensure training content reflects current SOPs, legal requirements, and company initiatives.
Act as a creative partner to subject matter experts throughout development cycles.
Assist in corporate-wide training pilots, implementations, and enhancements.
Partner with vendors to maximize content value, solution capabilities, and support responsiveness.
All other duties as assigned
Who You Are: (Requirements of the Position)
Bachelor's degree preferred or equivalent work experience in instructional design, multimedia learning, or education technology.
3+ years experience developing corporate eLearning and multimedia content.
5-8 years leadership development courses preferred
Advanced skills in Articulate 360, Photoshop, Canva; additional Adobe apps or audio/video editing preferred.
Strong ability to convert operational knowledge into simplified instructional formats.
Excellent visual design, writing, and editing skills with high attention to quality and detail.
Proficient in Microsoft Office and LMS administration.
Strong collaboration, communication, and organization skills, with the ability to manage multiple projects in a fast-paced environment.
Ability to maintain confidentiality, exercise discretion, and handle sensitive training and compliance content.
Demonstrated proactive problem-solving and critical-thinking skills.
Highly resourceful team-player who can also work independently with minimal supervision.
Committed to professional growth and evolving training best practices.
Why You'll Love Working Here:
CONAM Management Corporation is more than just a job - it's a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding.
Our benefits include:
Medical, dental, vision insurance
Pet insurance
Life insurance and identity theft protection
Paid sick and vacation time
401(k) plan with company match
Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Additional perks: Service award days, floating holiday, early earned wage access and more
At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.
Additional Information:
This position is contingent upon passing a background check, employment verification, and drug screening.
CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
We are an Equal Opportunity Employer and encourage all qualified candidates to apply.
Ready to make an impact?
If you're excited about joining a team that values your skills and offers great benefits, click “APPLY”.
Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.
Senior Trainer
Instructional designer job in Tempe, AZ
Senior TrainerDescription - ExternalYour potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!The Revenue Generation Learning & Development team is responsible for elevating sales performance through technical, functional, and behavioral knowledge transfer.
Our mission is to continuously improve seller effectiveness by driving training, knowledge management, and performance evaluation initiatives that maximize business impact.
What You'll Do The Senior Specialist, Sales Effectiveness & Enablement, plays a critical dual role, serving as both a sales trainer and ROI analyst.
This individual will be responsible for driving seller effectiveness through comprehensive training programs while simultaneously evaluating sales interactions to ensure best-in-class quality, compliance, and revenue-driving behaviors.
Onboard and develop high-performing sellers by designing and delivering training programs that accelerate time to proficiency and drive business impact.
Evaluate and enhance sales interactions (calls, emails, digital engagements) to ensure adherence to best practices, compliance, and revenue-generating behaviors.
Included, building Revenue-based ROIs to show the real value of the output of the enablement mechanisms.
Provide targeted coaching support and real-time feedback, leveraging sales quality insights to refine seller skills and optimize performance.
Identify and address sales gaps, adjusting training and enablement strategies to improve conversion rates, customer experience, and revenue outcomes.
Collaborate with Global Sales Operations and Client Leadership to align training, quality, and enablement initiatives with revenue goals and seller success metrics.
Maintain and optimize training assets, sales tools, and performance measurement systems to ensure a scalable and data-driven approach to learning.
Contribute to global, strategic projects that enhance sales effectiveness, from onboarding acceleration to advanced skill development for tenured sellers.
Work in partnership with multiple lines of business by analyzing, designing, developing, implementing, and evaluating Sales Enablement initiatives that improve quality, productivity, and sales.
What you Bring to the RoleBachelors degree in a related field preferred or equivalent combination of education and experience.
Multi-lingual Requirement for Latin America (English, Portuguese and/or Spanish) Sales Training & Coaching: Proven ability to develop and facilitate engaging sales training programs.
Sales Quality Analysis: Experience in monitoring, evaluating, and optimizing sales interactions for improved performance.
Inside Sales & Contact Center Knowledge: Deep understanding of sales dynamics, performance drivers, and revenue growth strategies.
Sales & Performance Tools: Familiarity with LMS, CRM, Quality Monitoring Systems, and Sales Enablement platforms.
Microsoft 365 / Google Workspace: Proficiency in Word, Excel, PowerPoint, Teams, SharePoint, Docs, Sheets, Drive, etc.
Instructional Design & Learning Methodologies: Experience with Bloom's Taxonomy, action-oriented learning outcomes, and adult learning principles including the AGES Model.
What You Can ExpectRamp Time Acceleration: New hires reach proficiency faster, demonstrating measurable business impact.
Sales Effectiveness Growth: Continuous improvement in seller confidence, conversion rates, and customer experience.
Data-Driven Coaching Support: Training is directly informed by sales quality insights, driving higher performance.
Seamless Collaboration: Alignment between Sales, Quality, Operations, Analytics, and other Enablement teams ensures a holistic approach to seller success.
#LI-OnsiteNotice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes.
Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee.
TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .
Primary Location: US-AZ-Tempe
Auto-ApplyInstructional Designer I (Mid-level) P&C Claims Contact Center
Instructional designer job in Phoenix, AZ
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As an Instructional Designer I (Mid-level), you will partner with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Perform analyses, designs, and develop learning curriculum to improve performance of USAA Claims Contact Center Representatives (Auto and Property). Assess the learning outcomes that need to be developed, understands the performance expectations and gaps, and assists in deriving the appropriate learning solution.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
* Designs and develops interactive facilitator-led and online content that meets the learning needs of the business.
* Organizes course content to produce curriculum that meets learning needs of the business.
* Develops and manages timelines and milestones.
* Collaborates with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness.
* Creates learning objectives, storyboard or design documentation and learning approaches targeted to business goals and requirements.
* Completes peer-to-peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.
* Collaborates with 3rd party vendor team to manage and engage third party vendor relationships to provide appropriate learning solutions to specific audiences.
* Applies understanding of the business, its products, and processes to reshape content for changing needs.
* Reviews work in partnership with contract designer to ensure deliverables are aligned with business requests.
* Collaborates with Learning Performance Consultants (LPC) to gather information and provide design recommendations.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
* 4 years progressive work experience in instructional design projects to include knowledge and application of instructional design methodologies and multi-media development technologies.
* Demonstrated organizational and project management skills with ability to apply concept solutions to every project.
* Strong communication skills with demonstrated ability to communicate with all levels of management and staff.
* Proficient experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies.
What sets you apart:
* Experience with auto or property claims handling or content design for auto or property claims.
* 2 years of experience with Learning Management Systems (LMS), curating content, and strategies for learner engagement.
* 2 years of experience creating and delivering multi-level learning assessments with a deep understanding of assessment methodologies (e.g., Kirkpatrick's Levels of Evaluation, Bloom's Taxonomy).
* Proven ability to design and implement valid and reliable assessments that accurately measure learning outcomes and impact on business performance.
* Ability to design and implement learning solutions that support company goals and achieve measurable business results.
* Excellent skills in managing stakeholders and consulting with the business. This includes understanding needs, turning requirements into learning solutions, and building relationships across the organization.
* Experience working in a fast-paced Agile learning organization.
* US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $69,920 - $133,620.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Instructional Designer Associate
Instructional designer job in Scottsdale, AZ
Job Profile:
Instructional Technologist 1
Job Family:
Instructional Design and Technology
Time Type:
Full time
Max Pay - Depends on experience:
$60,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Assesses and provides instructional design support for in one or more units to develop resources and materials to support teaching and learning.
Job Description:
Do you have instructional design knowledge for online learners? Want to immerse yourself in the transformative world of digital learning innovation? Then read below for this Instructional Designer Associate opportunity!
EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.
Want to know more about working at EdPlus? Click here!
We are seeking a dynamic and forward-thinking Instructional Designer Associate to join our high-performing digital learning team. Every day you'll make a difference in the lives of others by working at the intersection of cutting-edge pedagogy, emerging technologies, and universal design to craft engaging digital experiences that empower learners worldwide.
This position serves as a launchpad into instructional design at EdPlus, where you'll collaborate with experienced designers and faculty to reimagine how we approach online teaching and learning. You will contribute to our vision of academic excellence, innovative course design, and next generation learning technologies that converge to create transformative student experiences.
Essential Duties:
Craft dynamic learning experiences.
Collaborate with team members and faculty to design and develop engaging, interactive, and pedagogically sound online course materials that inspire student success.
Cultivate digital learning innovation.
Explore and recommend innovative applications of pedagogy and digital tools to enhance online teaching and learning.
Research and create compelling documentation and instructional resources, including interactive websites, multimedia elements, and digital learning objects that transform the online student learning experience and expand your technical expertise.
Champion creative technology solutions.
Serve as an educational technology advocate by keeping team members and faculty informed about cutting-edge instructional technology developments.
Contribute to meaningful dialogue about technology integration in digital learning.
Stay at the forefront of emerging educational technologies through active participation in professional communities, conferences, and continuous learning opportunities.
Support digital learning asset design and optimized course design workflows.
Leverage content authoring tools, multimedia applications, and presentation platforms to support the development of custom digital learning solutions that address specific pedagogical challenges.
Partner with instructional designers, academic media, learning technologists, and others to enhance the effectiveness and efficiency of course design and development workflows.
Build technical expertise.
Develop technical expertise to deliver troubleshooting and technology support for online teaching and learning platforms used by faculty, students, and staff, ensuring seamless educational experiences.
Embrace new challenges.
Actively contribute to special projects and initiatives that advance our mission of transforming digital learning.
Perform other duties or projects as assigned or directed.
NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale Arizona.
Desired Qualifications:
Evidence of a Bachelor's degree or higher in a related field.
Demonstrated knowledge of instructional design and online pedagogical approaches, practices, and tools.
Demonstrated experience in using technologies and products for development of course content, presentations, web pages, web applications and tutorials.
Demonstrated experience in using learning management systems.
Demonstrated experience in troubleshooting computer and web technology issues.
Demonstrated experience in managing multiple projects.
Evidence of effective written and oral communication skills.
Demonstrated experience in establishing and maintaining effective working relationships.
NOTE: Please answer the following questions in your cover letter:
Are you willing and able to commute 3 days a week to Scottsdale AZ?
Describe your understanding of instructional design principles and online learning approaches. This could include knowledge gained through coursework, professional development, or practical application in educational settings (K-12, higher education, corporate training, etc.). Please provide a specific example of how you've applied or would apply these concepts.
Describe your experience with educational technology tools and digital content creation. This might include learning management systems, presentation software, multimedia tools, or web-based applications you've used in academic projects, teaching, training, or professional work. Please provide an example of digital content you've created and the tool(s) you used.
Salary & Benefits:
$46,300 - $60,000 per year, DOE
ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.
Healthcare
Financial Security
Retirement
Family Resources
Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
Discounts
Working Environment:
Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.
EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)
Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.
Department Statement:
EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.
EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.
EdPlus at ASU
Driving Requirement:
Driving is not required for this position.
Location:
Off-Campus: Scottsdale
Funding:
No Federal Funding
Instructions to Apply:
Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:
************************************************************
To be considered, your application must include all of the following attachments:
Cover letter
Resume/CV
Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
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ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit ************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at ***************************************************** You may request a hard copy of the report by contacting the ASU Police Department at ************.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit *********************************
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Auto-ApplySr. Learning Specialist/ Instructional designer
Instructional designer job in Phoenix, AZ
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognition
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
A Fortune 500 manufacturing and aerospace giant looking for Senior Instructional Designer who will be responsible for the designing, developing and implementing programs that align the workforce with key business strategies and initiatives.
Primary responsibilities:
• Use of appropriate interviewing techniques with employees all organizational levels to identify skill/knowledge gaps.
• Develops Learning Plans to engage participants, address skills and knowledge gaps; identify and apply interactive learning methodology to address these gaps.
• Follows, creates and implements programs that align employees with business goals.
• Recommends the most effective training and development systems for the type of knowledge to be captured and transferred.
Qualifications
• Bachelor's degree required
• 3-6 years' experience, designing, developing, technical engineering, computer-based/web-based and instructor-led instructional materials
• Instructional design capabilities adapting content from one delivery format to another (instructor-led to web-based training)
• Experience in adult learning and course/curriculum design
• Advanced proficiency with Microsoft Word, PowerPoint and knowledge of eLearning software such as Articulate, Flash, Dreamweaver, Captivate, Live Meeting, synchronous tools, Photoshop
Additional Information
If you want to know more and apply, please connect with:
Niraj Singh
****************************
************
***********************************************
Easy ApplyTalent Learning and Capabilities Delivery Consultant, National
Instructional designer job in Phoenix, AZ
Where You'll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Job Summary and Responsibilities
Location - It will support the National office so you can reside anywhere in the country.
Job Summary / Purpose
The Talent, Learning, and Capabilities Delivery Consultant will play a critical role in supporting and delivering talent development, organizational effectiveness, change management, and learning initiatives aligned with regional business priorities.
Reporting to the System Director of Talent, Learning, and Capabilities Delivery Consulting, this role serves as a strategic partner and trusted advisor to regional and market leaders. The consultant will design, implement, and evaluate programs that foster leadership growth, enhance team effectiveness, and build organizational capabilities.
This role may focus primarily on the Physician Enterprise and will also support broader organizational initiatives as needed.
Essential Key Job Responsibilities
Consultation and Program Delivery:
Act as a consultative partner to regional and market HR Operations and business leaders, providing expertise in talent development, learning strategies, and organizational effectiveness.
Deliver and adapt leadership development programs, learning initiatives, and change management strategies to meet the unique needs of the region and markets served.
Support the implementation of organization-wide programs, ensuring alignment with local priorities and business objectives within the Physician Enterprise. Healthcare and/or clinical experience preferred.
Organizational Effectiveness:
Assess organizational health and effectiveness, leveraging evidence-based tools and methodologies to identify gaps and opportunities for improvement.
Design and facilitate team effectiveness sessions, leadership workshops, and interventions to address performance challenges and elevate talent capabilities.
Provide guidance on and facilitate the implementation of performance management, succession planning, and other key talent processes to drive sustained business impact.
Learning and Development Initiatives:
Customize and deliver learning solutions, including workshops, virtual learning experiences, and blended learning approaches, to meet client needs.
Partner with the System Director, TLC Delivery Consulting to measure the impact of learning and development initiatives, using data to refine and enhance program effectiveness for local client groups.
Collaborate with internal subject matter experts to design innovative, scalable learning solutions.
Change Management:
Leverage our enterprise change management framework and associated tools to lead local change initiatives
Design and implement change management plans that promote adoption and alignment with enterprise organizational goals.
Serve as a champion for cultural transformation, fostering alignment with company values and business objectives.
Collaboration and Partnership:
Partner with colleagues across Talent, Learning, and Capabilities (TLC), the People Team (HR), and other business units to ensure cohesive execution of strategies.
Build strong relationships with stakeholders to drive engagement and alignment on talent and organization development priorities.
Job Requirements
Minimum Qualifications
Required Education and Experience
Education: Bachelor's degree in Organizational Development, Human Resources, Psychology, or a related field. Advanced degree or certifications in OD, change management, or learning design are a plus.
Experience: 5+ years of experience in talent development, organizational development, or learning and development roles. Proven ability to design and deliver impactful programs.
Regional/Matrix Experience: Familiarity with working in regional or matrixed organizational structures is highly desirable. Healthcare and/or clinical experience preferred.
Required Minimum Knowledge, Skills, Abilities and Training
Facilitation Skills: Expertise in facilitating leadership workshops, team-building sessions, and learning programs for diverse audiences.
Analytical Skills: Ability to analyze data, generate insights, and present recommendations to leadership.
Communication: Strong verbal and written communication skills with the ability to influence and inspire stakeholders at all levels.
Technology: Proficiency in learning management systems (LMS), e-learning tools, and other relevant platforms.
Auto-ApplySenior Trainer
Instructional designer job in Tempe, AZ
Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer working onsite Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
The Revenue Generation Learning & Development team is responsible for elevating sales performance through technical, functional, and behavioral knowledge transfer. Our mission is to continuously improve seller effectiveness by driving training, knowledge management, and performance evaluation initiatives that maximize business impact.
What You'll Do
The Senior Specialist, Sales Effectiveness & Enablement, plays a critical dual role, serving as both a sales trainer and ROI analyst. This individual will be responsible for driving seller effectiveness through comprehensive training programs while simultaneously evaluating sales interactions to ensure best-in-class quality, compliance, and revenue-driving behaviors.
Onboard and develop high-performing sellers by designing and delivering training programs that accelerate time to proficiency and drive business impact.
Evaluate and enhance sales interactions (calls, emails, digital engagements) to ensure adherence to best practices, compliance, and revenue-generating behaviors. Included, building Revenue-based ROIs to show the real value of the output of the enablement mechanisms.
Provide targeted coaching support and real-time feedback, leveraging sales quality insights to refine seller skills and optimize performance.
Identify and address sales gaps, adjusting training and enablement strategies to improve conversion rates, customer experience, and revenue outcomes.
Collaborate with Global Sales Operations and Client Leadership to align training, quality, and enablement initiatives with revenue goals and seller success metrics.
Maintain and optimize training assets, sales tools, and performance measurement systems to ensure a scalable and data-driven approach to learning.
Contribute to global, strategic projects that enhance sales effectiveness, from onboarding acceleration to advanced skill development for tenured sellers.
Work in partnership with multiple lines of business by analyzing, designing, developing, implementing, and evaluating Sales Enablement initiatives that improve quality, productivity, and sales.
What you Bring to the Role
Bachelors degree in a related field preferred or equivalent combination of education and experience.
Multi-lingual Requirement for Latin America (English, Portuguese and/or Spanish)
Sales Training & Coaching\: Proven ability to develop and facilitate engaging sales training programs.
Sales Quality Analysis\: Experience in monitoring, evaluating, and optimizing sales interactions for improved performance.
Inside Sales & Contact Center Knowledge\: Deep understanding of sales dynamics, performance drivers, and revenue growth strategies.
Sales & Performance Tools\: Familiarity with LMS, CRM, Quality Monitoring Systems, and Sales Enablement platforms.
Microsoft 365 / Google Workspace\: Proficiency in Word, Excel, PowerPoint, Teams, SharePoint, Docs, Sheets, Drive, etc.
Instructional Design & Learning Methodologies\: Experience with Bloom's Taxonomy, action-oriented learning outcomes, and adult learning principles including the AGES Model.
What You Can Expect
Ramp Time Acceleration\: New hires reach proficiency faster, demonstrating measurable business impact.
Sales Effectiveness Growth\: Continuous improvement in seller confidence, conversion rates, and customer experience.
Data-Driven Coaching Support\: Training is directly informed by sales quality insights, driving higher performance.
Seamless Collaboration\: Alignment between Sales, Quality, Operations, Analytics, and other Enablement teams ensures a holistic approach to seller success.
#LI-Onsite
Notice to external Recruiters and Recruitment Agencies\: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .
Auto-Apply