Instructional designer job description

**About The Position**

The Instructional Designer is responsible for all aspects of select training programs from needs assessment and initial design to measurement and reporting.

**Job Location:** This position may be located anywhere within the Ameren Illinois service territory.

**Key responsibilities include:**

· Work with subject matter experts, safety professionals, and other key stakeholders to translate business needs into high-impact learning designs (e.g., e-learning, curriculum, tools, workshops, videos, instructor-led training, etc.).

· Design and develop assessments that measure mastery of course material and evaluate ability to perform job-related tasks. Analyze evaluation data and participate in reviews as part of the quality assurance process. Make recommendations and implement modifications necessary to ensure continuous improvement.

· Create and manage work plans, communication and implementation plans, and sustainability processes to support Training / Learning initiatives.

· Facilitate Change Management activities including developing training for operational/procedural changes as well as update existing training material when changes occur.

· Form relationships with internal and external clients to proactively identify performance gaps and offer the client potential solutions.

· Participate in SMR Teams to gain understanding of processes and procedures.

· Perform special assignments and participate on and /or lead project teams in which his/her knowledge and skills can be leveraged.

**Qualifications**

Bachelor's Degree, preferably in education or communication, from an accredited college or university required. Three or more years instructional design experience required. Training experience along with development and design of computer- or web-based training required.

In addition to the above qualifications, the successful candidate will demonstrate:

Working knowledge of adult learning and instructional design principles, including e-learning. Must have excellent written and oral communications, interpersonal relationships, proactive problem solving, decision making, and the ability to prioritize and manage multiple projects. Ability to work with tight deadlines. Must be proficient using Microsoft Office (Word, Excel, PowerPoint). Experience using graphics software or web-based training programs (e.g., Articulate, Captivate, Storyline, etc.) preferred. Utility experience preferred.

**Additional Information**

Ameren's selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates

**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.**

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.
Description

Digital Instructional Designer
Springfield or Boston MA - Hybrid

The Opportunity
Are you a curious and creative person who wants to make your mark in a growing learning organization? Do you like a rapidly changing, fast-paced, challenging environment that will require agility in employing a variety of skills as a learning consultant and content developer? If this sounds like you, read on!

The successful candidate for this position will use their skills in instructional design, graphic design, and digital development to create learning content in a variety of formats including online courses, video, virtual and live instructor-led, podcasts and more.

The Team
You'll be part of a creative and passionate enterprise learning team within the Human Resources organization. Areas of focus within our team are virtual and online content development, content curation, facilitation, and change management. This position will focus most heavily on the digital content design and development activities using Articulate 360 and Camtasia. While each team member has responsibility for particular areas of expertise, we work collaboratively and cross-train frequently. We welcome feedback and share it freely. Leadership flows between different members of the team, based on the task at hand.

The Impact:
You'll support the growth of MassMutual talent as part of smart and inspired team. Your areas of responsibility on the team will include:
Consult - Work with Human Resources Business Partners and Talent Leads to identify development needs within their respective business units. Build and maintain collaborative and effective working relationships with Human Resources team members, managers, and vendor partners.Create - Analyze needs and existing content to design learning resources using the most appropriate platform and medium. Utilize agile instructional design techniques and adult learning theory to create (or procure) instructional content. Use learning technology to create and edit multimedia online resources including courses, job aids, and video Assess - Leverage data and analytics to understand the quality and impact of learning content and identify opportunities for change Partner - Act as a key resource on digital content development for the team. Provide support and expertise to teammates who are beginning to develop their skills. Assume a Producer or Facilitator role for training as needed.

Minimum Qualifications
High School Diploma or GED equivalent4+ years of experience designing, developing, and deploying online learning courses4+ years of experience with e-course creation software such as Articulate, Storyline, Camtasia2+ years of experience with learning management platforms such as Workday Learn and Degreed and/or collaboration tools like Slack, MSTeams, Jira, Trello

Ideal Qualifications
Bachelor's degree Instructional design certification (e.g. ADDIE, SAM, Agile) Change management certification

What to Expect as Part of MassMutual and the Team
Regular meetings with the Talent team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-JLH3

Why Join Us.

We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

PRIMARY RESPONSIBILITIES

• Create engaging learning activities and compelling course content that enhances retention and understanding
• Work with subject matter experts to identify the target audience's educational needs
• Set instructional end goals and create content that matches them
• Analyze and apply trends and best practices in learning technologies and instructional design
• Create exercises and activities that enhance the learning process
• Create supporting material/media (audio, video, simulations, role-plays, games, etc)
• Devise methods of assessment, such as tests or quizzes, to measure the effectiveness of each course
• Maintain project documentation and course folders
• Apply tested instructional design theories, best practices, and methods
• Facilitation of live classes as needed.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• BS, MA degree or certification in instructional design, educational technology, or similar
• Three (3) years of experience in instructional design with instructional technology
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Basic HTML and Flash programming knowledge
• Practical knowledge of various course-authoring software and Learning Management Systems
• Visual design skills and ability to storyboard
• Ability to write effective copy, instructional text, audio scripts/video scripts
• Ability to plan and manage numerous processes and projects simultaneously
• Proficient with Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook Exchange
• Excellent written and verbal communication skills
• Demonstrated ability to work independently; must be self-motivated and goal-oriented
• Strong organizational skills; must be able to handle multiple tasks simultaneously; detail-orientated #LI-REMOTE #LI-LH1

WHAT WE OFFER

At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.

Not ready to apply? Connect with us for general consideration.