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How to hire an insurance account representative

Insurance account representative hiring summary. Here are some key points about hiring insurance account representatives in the United States:

  • The median cost to hire an insurance account representative is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • HR departments typically allocate 15% of their budget towards recruitment efforts.
  • Small businesses spend $1,105 per insurance account representative on training each year, while large companies spend $658.
  • It takes approximately 12 weeks for a new employee to reach full productivity levels.
  • There are a total of 13,478 insurance account representatives in the US, and there are currently 104,895 job openings in this field.
  • Chicago, IL, has the highest demand for insurance account representatives, with 16 job openings.

How to hire an insurance account representative, step by step

To hire an insurance account representative, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire an insurance account representative:

Here's a step-by-step insurance account representative hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an insurance account representative job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new insurance account representative
  • Step 8: Go through the hiring process checklist

What does an insurance account representative do?

An Insurance Account Representative manages the accounts of the clients assigned to them. They sell and make negotiations in health, life, or other insurance. They also carry out is utilizing client-centered ability and strong customer service for strong policyholder-customer relationships. Insurance Account Representatives should develop skills in scheduling appointments, customer service, and customer identification.

Learn more about the specifics of what an insurance account representative does
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  1. Identify your hiring needs

    Before you post your insurance account representative job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an insurance account representative for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them an insurance account representative to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an insurance account representative that fits the bill.

    This list presents insurance account representative salaries for various positions.

    Type of Insurance Account RepresentativeDescriptionHourly rate
    Insurance Account RepresentativeInsurance sales agents help insurance companies generate new business by contacting potential customers and selling one or more types of insurance. Insurance sales agents explain various insurance policies and help clients choose plans that suit them.$14-24
    Licensed Insurance ProducerAn Insurance producer, also called an insurance agent that promotes and sells insurance benefits and packages to clients. This includes life insurance, property, and health insurance that is offered by not only one company... Show more$21-46
    Licensed Insurance AgentA licensed insurance agent is primarily responsible for finding and utilizing opportunities to secure insurance sales. Moreover, a licensed insurance agent must reach out to potential clients, discuss and negotiate terms, respond to inquiries, and perform various assessments to determine their ability to uphold financial obligations... Show more$15-42
  2. Create an ideal candidate profile

    Common skills:
    • Schedule Appointments
    • Customer Service
    • Develop Leads
    • Customer Relationships
    • Work Ethic
    • Review Process
    • Insurance Options
    • Patients
    • Telemarketing
    • Financial Products
    • Policy Changes
    • Insurance Availability
    • State Farm Products
    • Billing Clarification
    Check all skills
    Responsibilities:
    • Manage civil litigation matters such as general and complex litigation.
    • Cold-Cal to generate leads for individual life and disability insurance and annuities.
    • Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
    • Experience Licenced ACA health insurance agent.
    • Cross sell all other lines of AAA products to secure stability in clients.
    • Service clients while empowering them to participate in market gains while avoiding market losses with fix index annuities.
    More insurance account representative duties
  3. Make a budget

    Including a salary range in your insurance account representative job description is one of the best ways to attract top talent. An insurance account representative can vary based on:

    • Location. For example, insurance account representatives' average salary in new mexico is 43% less than in wisconsin.
    • Seniority. Entry-level insurance account representatives 41% less than senior-level insurance account representatives.
    • Certifications. An insurance account representative with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in an insurance account representative's salary.

    Average insurance account representative salary

    $39,881yearly

    $19.17 hourly rate

    Entry-level insurance account representative salary
    $30,000 yearly salary
    Updated December 24, 2025

    Average insurance account representative salary by state

    RankStateAvg. salaryHourly rate
    1Wisconsin$55,552$27
    2Washington$51,566$25
    3New York$45,169$22
    4California$43,506$21
    5Illinois$42,291$20
    6Minnesota$41,482$20
    7Alabama$41,354$20
    8Ohio$38,832$19
    9Oregon$38,634$19
    10Michigan$37,966$18
    11Indiana$37,949$18
    12Texas$37,837$18
    13Colorado$37,382$18
    14Arizona$36,849$18
    15North Carolina$36,601$18
    16Pennsylvania$35,148$17
    17Virginia$34,954$17
    18Kentucky$34,785$17
    19Kansas$34,677$17
    20Florida$34,472$17

    Average insurance account representative salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Guidehouse$57,935$27.8582
    2Security Service Federal Credit Union$42,817$20.591
    3Southcoast Health$40,783$19.615
    4MassMutual$40,504$19.4713
    5Goodwin Recruiting$40,484$19.46
    6AssuredPartners$40,149$19.30
    7Bank Of The James$39,815$19.14
    8Lindsay$39,746$19.119
    9Randstad North America, Inc.$39,701$19.0912
    10Michael Farms$39,647$19.0613
    11Lost Dutchman Search$39,625$19.05
    12First Service$39,486$18.981
    13Grandbridge Real Estate Capital$39,064$18.788
    14Mcgriff, Seibels & Williams$38,827$18.67
    15Robert Half$38,763$18.6418
    16GradyHealth$38,384$18.45
    17Melvin Savings Bank$37,991$18.262
    18Insurance Incorporated$37,759$18.156
    19Carolinas HealthCare System Blue Ridge$37,627$18.09
    20John Little – State Farm Agent$37,437$18.0022
  4. Writing an insurance account representative job description

    A good insurance account representative job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an insurance account representative job description:

    Insurance account representative job description example

    NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 155 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.

    At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.

    What we are looking for

    NextCare Urgent Care is looking for an Accounts Receivable Representative - Insurance.

    Location

    Join our Accounts Receivable team in Tempe, AZ. This is a remote position currently available to Maricopa and Pinal County residents ONLY.

    Responsibilities

    The Accounts Receivable Representative is responsible for collection activities and works as a member of the revenue cycle team to ensure accurate and timely reimbursement for services provided.

    How you will make an impact

    The Accounts Receivable Representative supports the Organization with the following:

    • Daily follow up on all outstanding insurance and patient claims
    • Research and validate posted payments and adjustments to ensure claims processed as expected according to contractual agreements
    • Review and process correspondence received to resolve open A/R balances
    • Work with supervisors to streamline billing procedures based on denial types
    • Review denials and underpayments for appeal and/or resolution
    • Handle incoming calls from patients and insurance companies regarding claims and patient balances
    • Provide best billing practices and payor trends to other revenue cycle areas to improve revenue cycle operations
    • Participate in revenue cycle projects as needed

    Essential Education, Experience and Skills:

    Minimum Education: High School diploma or equivalent.

    Experience:

    • Two years in billing electronic and paper physician claims
    • Experience with Managed Care Contracts, Medicare and Medicaid

    Valued But Not Required Education, Experience and Skills:

    Experience: Medical collections; Nextgen EHR & EPM

    Benefits:

    NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

    Equal Opportunity Statement

    NextCare Urgent Care is an Equal Opportunity Employer.

    #CORP5

  5. Post your job

    To find the right insurance account representative for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with insurance account representatives they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit insurance account representatives who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your insurance account representative job on Zippia to find and recruit insurance account representative candidates who meet your exact specifications.
    • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting insurance account representatives requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new insurance account representative

    Once you have selected a candidate for the insurance account representative position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    To prepare for the new insurance account representative first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
    Sign up to download full list

How much does it cost to hire an insurance account representative?

There are different types of costs for hiring insurance account representatives. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new insurance account representative employee.

You can expect to pay around $39,881 per year for an insurance account representative, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for insurance account representatives in the US typically range between $14 and $24 an hour.

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