We calculated that 25% of Insurance Agents are proficient in Customer Service, Insurance Sales, and Health Insurance. They’re also known for soft skills such as Analytical skills, Communication skills, and Initiative.
We break down the percentage of Insurance Agents that have these skills listed on their resume here:
- Customer Service, 25%
Assisted the account executives in resolving customer service situations, assessed and presented applicable recommendations based on customers' needs.
- Insurance Sales, 8%
Created an annual process to manage renewals while building relationships that extended into additional commercial insurance sales.
- Health Insurance, 6%
Promoted and managed insurance needs within individual and business markets for retirement, health insurance, disability and life insurance.
- Life Insurance Products, 6%
Launched, developed and managed an insurance agency focusing on Property/Casualty and Life Insurance products.
- Financial Resources, 6%
Assessed prospective clients by obtaining information about their financial resources and deficiencies.
- Auto Insurance, 5%
Specialized in bringing in new business and providing individual services for personal and commercial auto insurance accounts.
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Some of the skills we found on insurance agent resumes included "customer service," "insurance sales," and "health insurance." We have detailed the most important insurance agent responsibilities below. Analytical skills can be considered to be the most important personality trait for an insurance agent to have. According to a insurance agent resume, "insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." Insurance agents are able to use analytical skills in the following example we gathered from a resume: "processed new insurance claims as well as analyzed incoming claims from policy makers. " While it may not be the most important skill, we found that many insurance agent duties rely on communication skills. This example from a insurance agent explains why: "insurance sales agents must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies." This resume example is just one of many ways insurance agents are able to utilize communication skills: "demonstrated excellent sales and verbal communication skills by personally handling insurance claims. " Another skill that is quite popular among insurance agents is initiative. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a insurance agent resume: "insurance sales agents need to actively seek out new customers in order to maintain a flow of commissions." This example from a resume shows how this skill is used: "build professional relationships with clients demonstrate initiative to develop leads. " In order for certain insurance agent responsibilities to be completed, the job requires the skill "self-confidence." According to an insurance agent resume, "insurance sales agents should be confident when making “cold” calls (calls to prospective customers whom they have not contacted before)" As an example, this snippet was taken directly from a resume about how this skill applies: "managed insurance claims for policyholders and handled confidential health information. "
See the full list of insurance agent skills.
We've found that 53.2% of insurance agents have earned a bachelor's degree. Furthermore, 5.9% earned their master's degrees before becoming an insurance agent. While it's true that most insurance agents have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six insurance agents did not spend the extra money to attend college.
Those insurance agents who do attend college, typically earn either business degrees or accounting degrees. Less commonly earned degrees for insurance agents include insurance degrees or psychology degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an insurance agent. We've found that most insurance agent resumes include experience from Aflac, Lincoln Heritage, and Bankers Life Insurance Company. Of recent, Aflac had 463 positions open for insurance agents. Meanwhile, there are 334 job openings at Lincoln Heritage and 232 at Bankers Life Insurance Company.
If you're interested in companies where insurance agents make the most money, you'll want to apply for positions at Z Capital Group, Golden Rule Insurance Company, and Cognizant. We found that at Z Capital Group, the average insurance agent salary is $128,500. Whereas at Golden Rule Insurance Company, insurance agents earn roughly $100,292. And at Cognizant, they make an average salary of $92,132.
View more details on insurance agent salaries across the United States.
We also looked into companies who hire insurance agents from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Bankers Life Insurance Company, Aflac, and New York Life Insurance.