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Become An Insurance Agents Supervisor

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Working As An Insurance Agents Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $92,000

    Average Salary

What Does An Insurance Agents Supervisor Do At Hewlett Packard Enterprise Company

* Supervise a team primarily comprised of non-exempt employees or contingent workforce with well-defined, limited scope, including directing daily work activities/priorities, time tracking, people recruitment and development, cost management and workforce planning.
* Provides general supervision and guidance within one functional area.
* Act as a resource to staff related to benefit and salary administration.
* Assists with hiring tasks.
* Manage FPR process for employees.
* Manage team and individual performance.
* Monitors team members’ progress on goals.
* Ensure services are provided on standard, specialized or complex systems.
* Ensure processes and procedures, are documented and reviewed/updated on a regular basis.
* Resolve-monitor routine customer escalations as appropriate.
* Solves routine issues within established guidelines.
* Escalates issues for which there is not a document procedure or precedent set.
* Reviews production reporting as required to support processes.
* Lead team toward operational excellence by monitoring key metrics, ensuring team goals and contractual commitments are met.
* Monitors Service Level Agreements.
* Produce goals to include process improvements.
* Provides production data to upper management as appropriate.
* Good people management ability and handles all people care related activities

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Do you work as an Insurance Agents Supervisor?

Insurance Agents Supervisor Demographics

Gender

Female

66.3%

Male

22.8%

Unknown

11.0%
Ethnicity

White

60.7%

Hispanic or Latino

15.7%

Black or African American

13.2%

Asian

6.7%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

75.0%

German

12.5%

Mandarin

12.5%

Insurance Agents Supervisor Education

Schools

University of Phoenix

28.1%

Strayer University

7.0%

Glendale Community College

5.3%

Saint Louis Community College

3.5%

University of Maryland - University College

3.5%

Robert Morris University - Illinois

3.5%

San Jose State University

3.5%

Adelphi University

3.5%

Indiana University Bloomington

3.5%

South University

3.5%

Ultimate Medical Academy - Clearwater

3.5%

East Carolina University

3.5%

Alabama A & M University

3.5%

Park University

3.5%

Delgado Community College

3.5%

Clayton State University

3.5%

Cypress College

3.5%

Capella University

3.5%

Purdue University - North Central

3.5%

Remington College

3.5%
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Majors

Business

36.1%

Health Care Administration

9.3%

Accounting

8.8%

Management

5.1%

Nursing

4.2%

Insurance

3.7%

Computer Science

3.2%

Education

3.2%

Biology

2.8%

Human Resources Management

2.8%

Criminal Justice

2.8%

Psychology

2.3%

General Education, Specific Areas

2.3%

Public Health

2.3%

Finance

2.3%

Marketing

2.3%

Nursing Assistants

1.9%

Law

1.9%

Entertainment Business

1.4%

Mental Health Counseling

1.4%
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Degrees

Bachelors

33.6%

Other

29.5%

Masters

13.0%

Associate

11.6%

Certificate

6.2%

Doctorate

2.4%

Diploma

2.1%

License

1.7%
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Top Skills for An Insurance Agents Supervisor

  1. Insurance Companies
  2. Customer Service
  3. Insurance Supervisor
You can check out examples of real life uses of top skills on resumes here:
  • Implement processes/procedures for contacts to insurance companies insure benefits applicable to policy holder/veteran.
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Prepared and conducted monthly department meetings with the other insurance supervisor and her team.
  • Maintained manuals and monitored compliance with Medicare and Medicaid regulations and updated staff accordingly.
  • Evaluated medical records and billings for charge errors and data processing errors.

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Top Insurance Agents Supervisor Employers

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