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Insurance analyst skills for your resume and career

Updated January 8, 2025
3 min read
Quoted expert
Jill Bisco Ph.D., CIC, CRM, CPRM, CSRM
Below we've compiled a list of the most critical insurance analyst skills. We ranked the top skills for insurance analysts based on the percentage of resumes they appeared on. For example, 10.9% of insurance analyst resumes contained insurance coverage as a skill. Continue reading to find out what skills an insurance analyst needs to be successful in the workplace.

15 insurance analyst skills for your resume and career

1. Insurance Coverage

Here's how insurance analysts use insurance coverage:
  • Investigated, verified Insurance coverage, Litigation information, management information, ordered certificates and received the condo insurance information.
  • Prepare global corporate insurance renewal totaling in excess of $1Billion in total insurance coverage including captive insurance program.

2. Insurance Policies

Here's how insurance analysts use insurance policies:
  • Audit multifamily mortgage insurance policies or certificates for Government-Sponsored Enterprise loans and small balance loans.
  • Maintain insurance database to track commercial insurance policies that require renewal.

3. Life Insurance

Here's how insurance analysts use life insurance:
  • Define, analyze, organize and administer the enrollment and re-enrollment process for participants/prospective participants in an employer-sponsored life insurance plan.
  • Maintained accurate up-to-date life insurance knowledge pertaining to company policies, procedures and regulations.

4. Patients

Here's how insurance analysts use patients:
  • Verify insurance benefits for specialty medications covered under both pharmacy and major medical benefits and communicate coverage to patients and physicians.
  • Organized and examined medical records for physical therapy clinics for patients, attorneys and disability insurance claims.

5. Health Insurance

Here's how insurance analysts use health insurance:
  • Contribute to customer service by answering calls expediently, providing information and solving customer problems relating to health insurance files.
  • Insure consistency of distributed messages and materials concerning private and public health insurance agencies.

6. PowerPoint

Here's how insurance analysts use powerpoint:
  • Prepared PowerPoint presentations based upon the analysis.
  • Experience with MS Word, Excel, PowerPoint, Outlook, Paint Internet, KyHealthNet Kentucky Medicaid 5C Federal security clearance.

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7. Strong Analytical

Here's how insurance analysts use strong analytical:
  • Demonstrated strong analytical and business problem solving skills; able to understand complex business system functionality and develop strategies.
  • Applied strong analytical and organizational skills including thoroughness and attention to detail to accommodate changing priorities and work assignments.

8. Process Claims

Process claims refers to the procedure an insurance agent follows once receiving a claim from an insured individual. This often includes reviewing, investigating, and deciding on whether the claim will be accepted or denied depending on the results of the insurer's investigation. This is a common procedure for all kinds of insurance including medical, auto, and liability insurance.

Here's how insurance analysts use process claims:
  • Process claims according to client specific guidelines while identifying claims requiring exception.
  • Process claims in a work file by investigating denials and low reimbursement.

9. Medicaid

Here's how insurance analysts use medicaid:
  • Initiated Medicaid and Managed Care claim adjudication guideline updates to support claims processing based on Medicaid Medical and Dental Policy.
  • Provide guidance to Pharmacy Provider community in the matter North Carolina Medicaid pharmacy paper billing.

10. Insurance Issues

Here's how insurance analysts use insurance issues:
  • Worked cross-functionally with management, field auditors, investigators, claimants and Employers on multiple Unemployment Insurance issues.
  • Provided data support as well as depositions in legal actions regarding insurance issues related to drilling equipment failures.

11. Insurance Claims

Here's how insurance analysts use insurance claims:
  • Maximized insurance receivables through monitoring timely submission of insurance claims by 200 practices and successful in appeals process.
  • Assisted management in developing processes and procedures related to insurance claims and premiums.

12. Appeals

Here's how insurance analysts use appeals:
  • Processed insurance denials/correspondence and submitted appeals.
  • Resolved all claims as well as followed up with the appeals process for claims that were denied.

13. Workers Compensation

Here's how insurance analysts use workers compensation:
  • Assist in obtaining proper documentation from third party employers to adequately process corporate and workers compensation claims for payment.
  • Analyzed client documentation to understand commercial insurance and workers compensation needs and deliver manageable estimates.

14. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how insurance analysts use financial statements:
  • Produced and analyzed over 100 monthly financial statements.
  • Review financial statements submitted to determine compliance with statutes, regulations and policies.

15. Insurance Certificates

Here's how insurance analysts use insurance certificates:
  • Audit insurance certificates and policies to ensure conformity with investor and company regulations.
  • Obtained and reviewed insurance certificates and policies to ensure coverage met lender requirements.
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Jill Bisco Ph.D., CIC, CRM, CPRM, CSRMJill Bisco Ph.D., CIC, CRM, CPRM, CSRM LinkedIn profile

Assistant Professor of Risk Management and Insurance, Website

I believe that everyone in the industry will need to have a comfort with technology and, depending on the position, the ability to analyze data. As we see artificial intelligence, things change quickly and how the business operates today will change in the coming years. One doesn’t have to be an instant master of new technology, but knowing what is available and how it is being used will allow those in the industry the opportunity to engage in discussions of future innovations.



It may seem like a cliché, but “thinking outside the box” is still an important skill in insurance. With so many changes occurring in the world (weather, unrest, economic issues, etc.), it is a skill to be able to look at situations and think of new or innovative ways to address them. Don’t be afraid to share a new idea or question a current way of doing things. You never know where the next big idea will come from

List of insurance analyst skills to add to your resume

Insurance analyst skills

The most important skills for an insurance analyst resume and required skills for an insurance analyst to have include:

  • Insurance Coverage
  • Insurance Policies
  • Life Insurance
  • Patients
  • Health Insurance
  • PowerPoint
  • Strong Analytical
  • Process Claims
  • Medicaid
  • Insurance Issues
  • Insurance Claims
  • Appeals
  • Workers Compensation
  • Financial Statements
  • Insurance Certificates
  • Insurance Carriers
  • Insurance Verification
  • General Liability
  • CMS
  • HIPAA
  • CPT
  • Insurance Benefits
  • Patient Accounts
  • Medical Billing
  • Medical Claims
  • HUD
  • Mortgage Insurance
  • Fannie MAE
  • Investor Guidelines
  • FHA
  • Medical Terminology
  • Outbound Calls
  • Insurance Premiums
  • EOB
  • A/R
  • Medical Benefits
  • Insurance Laws
  • ICD-9
  • Annuities
  • Corporate Risk
  • Hippa
  • Customer Inquiries
  • Party Claims
  • Billing Issues
  • Billing System
  • Commercial Loans
  • Party Carriers
  • SERFF

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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