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Insurance auditor skills for your resume and career
15 insurance auditor skills for your resume and career
1. Workers Compensation
- Performed Audits For Workers Compensation and General Liability Policies-Reviewed Quarterly Payroll Returns and Financial Statement-Performed Inspections of Buildings for General Liability Purposes
- Contacted insured to verify information and adjusted their General Liability and Workers Compensation insurance premium.
2. General Liability Policies
- Contacted insurance company clients and scheduled audits for Workers' Compensation and General Liability policies.
- Provided Insurance companies with audit information regarding Workman's Comp and General Liability policies.
3. ISO
- Developed premium exposure by classifying payroll exposure according to ISO risk classifications.
- Prepare the audit report as prescribed by the insurance company within the time allowed and within NCCI and ISO rules.
4. Audit Reports
- Complete spreadsheet based (Future Audit 3.0) audit reports for submission to insurance companies and bill time accordingly.
- Prepare general liability or worker's compensation audit reports for various insurance clients.
5. Ncci
- Inspected risks operations via verification and recordings pertinent NCCI classifications.
6. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Utilized skills from mortgage processing experience, professional customer service demeanor.
- Followed up on all unpaid claims through Medicare's website, customer service and the IVR system.
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- Traveled to meet with accountants/executive officers to perform WC/GL audits Audited company payroll/sales and reported premium variances to insurance carriers
- Maintained a direct working relationship with major insurance carriers and underwriting departments.
8. Insurance Policies
- Work as an independent contractor conducting annual audits for insured's workers' compensation and general liability insurance policies.
- Provided underwriting verification on commercial insurance policies.
9. Computer System
- Analyzed and documented security requirements for computer systems, which included mainframes, workstations, wireless devices and personal computers.
- Utilize computer system to document unverified dependents with sufficient detail to clearly describe the situation.
11. Audit Findings
- Evaluated financial documents prepared and processed detailed reports of audit findings to ensure compliance with State regulatory requirements.
- Prepared daily report on audit findings to supervisory committee to ensure accuracy to help eliminate negative client feedback.
12. Audit Process
- Developed and maintained policy and procedures for the audit process, inclusive of creating a fraud prevention job aid.
- Created the initial audit process and assisted providers in completing the audit of their dental Medicaid claims.
13. Financial Statements
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
- Audited commercial firms' financial statements and compared against projections to certify that insurance companies were correctly compensated for risk exposure
- Examined financial statements and tax documents to ensure proper premium calculation.
14. Insurance Audits
- Hand-selected to complete insurance audits for insurance companies over other auditors.
- Performed State Farm insurance audits using Nexus Management System.
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What insurance auditor skills would you recommend for someone trying to advance their career?
Assistant Professor, University of Louisiana at Lafayette
What soft skills should all insurance auditors possess?
Stacy Mastrolia Ph.D.
Associate Professor of Accounting, Bucknell University
While these skills are still in high demand for accountants, post-pandemic, I believe we will see an increased need for job candidates to demonstrate flexibility and adaptability. This year's graduates are entering a work environment that is not "traditional"; at this point it seems unlikely that this year's graduates will start their careers in a traditional office (or at a client) in close proximity to more experienced professionals who are immediately available to provide instruction and assistance. So, this year's graduates need to be prepared - professionally and emotionally - to adapt to the work environment in place at their employer. And they need to be prepared for that environment to change with little warning. This semester I am teaching almost exclusively undergraduate seniors, and at Bucknell we started classes in-person, after one week we went remote for two weeks and now we are back to in-person learning. During these transitions, I have found that some students are struggling to keep up with the material; they are falling behind and missing deadlines in far greater numbers than in previous semesters. The ability to be flexible and adapt to changing circumstances while still accomplishing goals will be in great demand by employers.
I also think that graduates should place an emphasis on developing time-management skills and the ability to prioritize effectively. Alternative work environments, like working remotely, remove certain cues that the day is passing. For example, in a "normal" work day, a young professional would find routines including a mid-morning coffee break and lunch with friends or colleagues and these daily routines would help to mark the passing of time. When someone works from home, these cues may not occur naturally so time can "slip away". Also, working from home provides any number of distractions that may seem urgent in the moment but are not important to achieve that day's work goals; effectively prioritizing tasks in a distracting environment is a skill that will also be in great demand by employers.
List of insurance auditor skills to add to your resume

The most important skills for an insurance auditor resume and required skills for an insurance auditor to have include:
- Workers Compensation
- General Liability Policies
- ISO
- Audit Reports
- Ncci
- Customer Service
- Insurance Carriers
- Insurance Policies
- Computer System
- Premium Audits
- Audit Findings
- Audit Process
- Financial Statements
- Insurance Audits
- Insurance Premiums
- Medical Claims
- Tax Reports
- Insurance Coverage
- FHA
- Va
- Medicaid
- Auto Liability
- Business Operations
- Scheduling Appointments
- Conduct Audits
- Financial Data
- Patient Accounts
- Audit Results
- Policy Holders
- Compensation Insurance
- HUD
- HIPAA
- Physical Audits
- Cash Disbursements
- Unpaid Claims
- Payroll Reports
- Balance Sheet
Updated January 8, 2025