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Insurance auditor skills for your resume and career

Updated January 8, 2025
2 min read
Quoted experts
Dr. Kelly Green,
Stacy Mastrolia Ph.D.
Below we've compiled a list of the most critical insurance auditor skills. We ranked the top skills for insurance auditors based on the percentage of resumes they appeared on. For example, 13.0% of insurance auditor resumes contained workers compensation as a skill. Continue reading to find out what skills an insurance auditor needs to be successful in the workplace.

15 insurance auditor skills for your resume and career

1. Workers Compensation

Here's how insurance auditors use workers compensation:
  • Performed Audits For Workers Compensation and General Liability Policies-Reviewed Quarterly Payroll Returns and Financial Statement-Performed Inspections of Buildings for General Liability Purposes
  • Contacted insured to verify information and adjusted their General Liability and Workers Compensation insurance premium.

2. General Liability Policies

Here's how insurance auditors use general liability policies:
  • Contacted insurance company clients and scheduled audits for Workers' Compensation and General Liability policies.
  • Provided Insurance companies with audit information regarding Workman's Comp and General Liability policies.

3. ISO

Here's how insurance auditors use iso:
  • Developed premium exposure by classifying payroll exposure according to ISO risk classifications.
  • Prepare the audit report as prescribed by the insurance company within the time allowed and within NCCI and ISO rules.

4. Audit Reports

Here's how insurance auditors use audit reports:
  • Complete spreadsheet based (Future Audit 3.0) audit reports for submission to insurance companies and bill time accordingly.
  • Prepare general liability or worker's compensation audit reports for various insurance clients.

5. Ncci

Here's how insurance auditors use ncci:
  • Inspected risks operations via verification and recordings pertinent NCCI classifications.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how insurance auditors use customer service:
  • Utilized skills from mortgage processing experience, professional customer service demeanor.
  • Followed up on all unpaid claims through Medicare's website, customer service and the IVR system.

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7. Insurance Carriers

Here's how insurance auditors use insurance carriers:
  • Traveled to meet with accountants/executive officers to perform WC/GL audits Audited company payroll/sales and reported premium variances to insurance carriers
  • Maintained a direct working relationship with major insurance carriers and underwriting departments.

8. Insurance Policies

Here's how insurance auditors use insurance policies:
  • Work as an independent contractor conducting annual audits for insured's workers' compensation and general liability insurance policies.
  • Provided underwriting verification on commercial insurance policies.

9. Computer System

Here's how insurance auditors use computer system:
  • Analyzed and documented security requirements for computer systems, which included mainframes, workstations, wireless devices and personal computers.
  • Utilize computer system to document unverified dependents with sufficient detail to clearly describe the situation.

10. Premium Audits

Here's how insurance auditors use premium audits:
  • Remained informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.
  • Performed Workman's Compensation and General Liability insurance premium audits assigned across the Metro Oklahoma City area.

11. Audit Findings

Here's how insurance auditors use audit findings:
  • Evaluated financial documents prepared and processed detailed reports of audit findings to ensure compliance with State regulatory requirements.
  • Prepared daily report on audit findings to supervisory committee to ensure accuracy to help eliminate negative client feedback.

12. Audit Process

Here's how insurance auditors use audit process:
  • Developed and maintained policy and procedures for the audit process, inclusive of creating a fraud prevention job aid.
  • Created the initial audit process and assisted providers in completing the audit of their dental Medicaid claims.

13. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how insurance auditors use financial statements:
  • Audited commercial firms' financial statements and compared against projections to certify that insurance companies were correctly compensated for risk exposure
  • Examined financial statements and tax documents to ensure proper premium calculation.

14. Insurance Audits

Here's how insurance auditors use insurance audits:
  • Hand-selected to complete insurance audits for insurance companies over other auditors.
  • Performed State Farm insurance audits using Nexus Management System.

15. Insurance Premiums

Here's how insurance auditors use insurance premiums:
  • Conferred with company officials and certified accountants about financial and regulatory matters as it related to their insurance premiums.
  • Recommended and implemented classification changes to Underwriting Department, resulting in increased insurance premium for the company.
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What skills help Insurance Auditors find jobs?

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What insurance auditor skills would you recommend for someone trying to advance their career?

Dr. Kelly GreenDr. Kelly Green LinkedIn profile

Assistant Professor, University of Louisiana at Lafayette

Education and Certificates pull a lot when determining the salaries and positions offered. Quite simply higher degrees and relevant certifications will lead to higher salaries. Aside from that, gaining experience and staying up to date with salary trends in your particular field of accounting will allow you to explore new opportunities with higher salaries.

What soft skills should all insurance auditors possess?

Stacy Mastrolia Ph.D.

Associate Professor of Accounting, Bucknell University

According to the U.S. Department of Labor, accountants should possess analytical skills, critical-thinking skills, and communication skills. They should also be detail-oriented and possess strong math and organizational skills (www.bls.gov). Of course, we can all agree that technology and teamwork skills are also necessary for successful accountants.

While these skills are still in high demand for accountants, post-pandemic, I believe we will see an increased need for job candidates to demonstrate flexibility and adaptability. This year's graduates are entering a work environment that is not "traditional"; at this point it seems unlikely that this year's graduates will start their careers in a traditional office (or at a client) in close proximity to more experienced professionals who are immediately available to provide instruction and assistance. So, this year's graduates need to be prepared - professionally and emotionally - to adapt to the work environment in place at their employer. And they need to be prepared for that environment to change with little warning. This semester I am teaching almost exclusively undergraduate seniors, and at Bucknell we started classes in-person, after one week we went remote for two weeks and now we are back to in-person learning. During these transitions, I have found that some students are struggling to keep up with the material; they are falling behind and missing deadlines in far greater numbers than in previous semesters. The ability to be flexible and adapt to changing circumstances while still accomplishing goals will be in great demand by employers.

I also think that graduates should place an emphasis on developing time-management skills and the ability to prioritize effectively. Alternative work environments, like working remotely, remove certain cues that the day is passing. For example, in a "normal" work day, a young professional would find routines including a mid-morning coffee break and lunch with friends or colleagues and these daily routines would help to mark the passing of time. When someone works from home, these cues may not occur naturally so time can "slip away". Also, working from home provides any number of distractions that may seem urgent in the moment but are not important to achieve that day's work goals; effectively prioritizing tasks in a distracting environment is a skill that will also be in great demand by employers.

List of insurance auditor skills to add to your resume

Insurance auditor skills

The most important skills for an insurance auditor resume and required skills for an insurance auditor to have include:

  • Workers Compensation
  • General Liability Policies
  • ISO
  • Audit Reports
  • Ncci
  • Customer Service
  • Insurance Carriers
  • Insurance Policies
  • Computer System
  • Premium Audits
  • Audit Findings
  • Audit Process
  • Financial Statements
  • Insurance Audits
  • Insurance Premiums
  • Medical Claims
  • Tax Reports
  • Insurance Coverage
  • FHA
  • Va
  • Medicaid
  • Auto Liability
  • Business Operations
  • Scheduling Appointments
  • Conduct Audits
  • Financial Data
  • Patient Accounts
  • Audit Results
  • Policy Holders
  • Compensation Insurance
  • HUD
  • HIPAA
  • Physical Audits
  • Cash Disbursements
  • Unpaid Claims
  • Payroll Reports
  • Balance Sheet

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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