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What is an insurance claims clerk and how to become one

Updated January 8, 2025
3 min read
The average insurance claims clerk salary is $37,367. The most common degree is a high school diploma degree with an business major. It usually takes 2-4 years of experience to become an insurance claims clerk. Insurance claims clerks with a Certified Billing and Coding Specialist (CBCS) certification earn more money. Between 2018 and 2028, the career is expected to grow -3% and produce -38,500 job opportunities across the U.S.
ScoreInsurance Claims ClerkUS Average
Salary
2.9

Avg. Salary $37,367

Avg. Salary $59,228

Stability level
6.2

Growth rate -3%

Growth rate 0.3%

Diversity
6.7
Race

American Indian and Alaska Native 0.48%

Asian 3.89%

Black or African American 13.78%

Hispanic or Latino 14.38%

Unknown 4.28%

White 63.20%

Gender

female 86.53%

male 13.47%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
6.2

Stress level is manageable

7.1 - high

Complexity level
6.4

Complexity level is intermediate

7 - challenging

Work life balance
9.5

Work life balance is excellent

6.4 - fair

Key steps to become an insurance claims clerk

  1. Explore insurance claims clerk education requirements

    Most common insurance claims clerk degrees

    High School Diploma

    31.4 %

    Bachelor's

    26.7 %

    Associate

    23.8 %
  2. Start to develop specific insurance claims clerk skills

    SkillsPercentages
    Customer Service29.79%
    Medicare10.02%
    Insurance Policies9.18%
    Retrieve Data8.68%
    Medicaid7.19%
  3. Complete relevant insurance claims clerk training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New insurance claims clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an insurance claims clerk based on U.S. Bureau of Labor Statistics data and data from real insurance claims clerk resumes.
  4. Research insurance claims clerk duties and responsibilities

    • Manage database by processing renewals and endorsements.
    • Provide timely and accurate processing of Medicaid insurance claims.
    • Communicate directly with providers and patients in order to obtain all necessary information and documentation require for proper billing of claims.
    • Maintain diary to monitor return to work progress, FMLA time frames and assign surveillance when warrant.
  5. Prepare your insurance claims clerk resume

    When your background is strong enough, you can start writing your insurance claims clerk resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an insurance claims clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable insurance claims clerk resume templates

    Build a professional insurance claims clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your insurance claims clerk resume.
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
    Insurance Claims Clerk Resume
  6. Apply for insurance claims clerk jobs

    Now it's time to start searching for an insurance claims clerk job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first insurance claims clerk job

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Average insurance claims clerk salary

The average insurance claims clerk salary in the United States is $37,367 per year or $18 per hour. Insurance claims clerk salaries range between $29,000 and $46,000 per year.

Average insurance claims clerk salary
$37,367 Yearly
$17.96 hourly

What am I worth?

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How do insurance claims clerks rate their job?

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Insurance claims clerk reviews

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A zippia user wrote a review on Feb 2024
Pros

There is no need to work in shift, especially evening or midnight shifts, disclaimer: i transitioned from the hospitality industry to insurance industry. Now i work 8-5 mostly and day off on weekends. And it has been great so far! I can finally sleep at nights now definitely!

Cons

Pay is too low especially in my country. And as we are a small firm, so career progression is super narrow. And regardless of how long i work there, pay will still be low.


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A zippia user wrote a review on Aug 2019
Pros

I am able to help clients with their claims. I can sympathize with families who have lost their loved one.

Cons

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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