How to hire an insurance claims processor

How to hire an insurance claims processor, step by step

Here's a step-by-step insurance claims processor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an insurance claims processor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new insurance claims processor
• Step 8: Go through the hiring process checklist

What does an insurance claims processor do?

Post an insurance claims processor job for free, promote it for a fee

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1. Identify your hiring needs

   Before you post your insurance claims processor job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an insurance claims processor for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an insurance claims processor to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an insurance claims processor that fits the bill.

   This list presents insurance claims processor salaries for various positions.

   Type of Insurance Claims Processor	Description	Hourly rate
   Insurance Claims Processor	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$14-21
   Medical Billing Clerk	A medical billing clerk is primarily in charge of processing payments and creating billing arrangements in clinics and hospitals. Among their responsibilities include gathering and verifying patient identification, handling insurance information, coding, updating databases, and maintaining records... Show more	$12-19
   Claims Manager	A claims manager is a professional who works in an insurance-based firm and is responsible for managing the insurance claims department that is composed of examiners and adjusters. Claims managers are required to maintain claim files and reviewing these files as well as communicate with customers to follow up regarding issues they face with insurance claims... Show more	$21-56

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Customer Service
   • Medicaid
   • Medical Terminology
   • Insurance Coverage
   • ICD-9
   • Inbound Calls
   • CPT-4
   • Insurance Verification
   • Insurance Policies
   • Policy Holders
   • HMO
   • Electronic Claims
   • Computer System

   Check all skills

   Responsibilities:

   • Manage cases by aggressively directing the litigation process.
   • Maintain confidentiality in accordance with HIPAA laws.
   • Process ICD-9 codes, diagnostic and procedure codes.
   • Handle confidential information according to HIPPA and JAACHO standards.
   • Follow and comply with HIPPA rules and regulations to ensure patient privacy.
   • Process medical and dental claims using appropriate CPT, ICD-9, and ADA coding.

   More insurance claims processor duties

3. Make a budget

   Including a salary range in your insurance claims processor job description helps attract top candidates to the position. An insurance claims processor salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for an insurance claims processor in Arkansas may be lower than in Connecticut, and an entry-level insurance claims processor usually earns less than a senior-level insurance claims processor. Additionally, an insurance claims processor with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average insurance claims processor salary

   $37,151yearly

   $17.86 hourly rate

   ---

   Entry-level insurance claims processor salary

   $30,000 yearly salary

   Updated December 16, 2025

   Average insurance claims processor salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Minnesota	$43,530	$21
   2	California	$41,367	$20
   3	Virginia	$40,152	$19
   4	Georgia	$38,082	$18
   5	Wisconsin	$36,130	$17
   6	Florida	$34,554	$17
   7	Arizona	$33,737	$16
   8	Illinois	$33,426	$16
   9	Texas	$33,007	$16
   10	Louisiana	$32,195	$15

   Average insurance claims processor salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Accenture	$47,787	$22.97
   2	Synchrony Financial	$39,556	$19.02
   3	Insurance Administrative Solutions	$38,920	$18.71	2
   4	Diedre Moire	$36,525	$17.56
   5	Kelly Services	$35,767	$17.20	3
   6	Randstad North America, Inc.	$35,726	$17.18	11
   7	Aerotek	$34,734	$16.70	7
   8	ManpowerGroup	$34,634	$16.65	2
   9	The Reserves Network	$32,802	$15.77	3

4. Writing an insurance claims processor job description

   An insurance claims processor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an insurance claims processor job description:

   Insurance claims processor job description example

   Up to $50,000 to start plus full benefits and annual bonus

   Hybrid WFH / 2 WFH and 3 In Office Days Per Week

   As Claims Processor, you will:

   • Receive complete training
   • Administer the insurance claims process
   • Collaborate with internal teams, claimants, beneficiaries, medical establishments and attorneys
   • Communicate by phone and email
   • Collect all required information from claimants and internal teams
   • Prepare all required documentation
   • Answer questions and address inquiries as they arise
   • Follow up as necessary throughout the claims process
   • Research and troubleshoot issues and complaints as they arise
   • Escalate complex issues as necessary
   • Perform other duties as assigned

   An ideal candidate profile will include:

   • At least 3 years of Insurance Claims Processing experience
   • Proficiency with Microsoft Word and Excel
   • Accurate Data Entry skills
   • A Bachelor's Degree

   North Suburbs of Chicago - Lake Bluff, IL

   JobGiraffe's client provides specialized services for the insurance industry.

   JG ID #22-1667 - Lake Bluff, IL 60044 – Sharon Murphy, Lead Recruiter

   Company DescriptionEach year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.
   
   Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
   
   All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right insurance claims processor for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your insurance claims processor job on Zippia to find and recruit insurance claims processor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit insurance claims processors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new insurance claims processor

   Once you've found the insurance claims processor candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new insurance claims processor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an insurance claims processor?