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Insurance clerk resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write an insurance clerk resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in insurance clerk-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the insurance clerk position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical insurance clerk skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some insurance clerk interviews.

Here are example skills to include in your “Area of Expertise” on an insurance clerk resume:

  • Patients
  • Insurance Verification
  • Data Entry
  • Customer Service
  • Insurance Coverage
  • Computer System
  • Insurance Carriers
  • Patient Accounts
  • Patient Insurance
  • Medical Terminology
  • Medicare
  • Medicaid
  • Telephone Calls
  • Scheduling Appointments
  • Insurance Forms
  • CPT
  • Front Desk
  • Insurance Benefits
  • Insurance Policies
  • Insurance Payments
  • ICD-9
  • Patient Appointments
  • Medical Insurance Claims
  • Insurance Eligibility
  • Health Insurance
  • Insurance Billing
  • Patient Payments
  • HIPAA
  • EOB
  • HMO

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write insurance clerk experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from insurance clerk resumes:

Work history example #1

General Office Clerk

Kaiser Permanente

  • Processed payroll for administrative and clinical staff.
  • Performed data entry of insurance information, verified eligibility, and ran reports for Medi-Cal/Medicare.
  • Maintained accurate patient records and radiology film files by correctly filing medical information in the appropriate charts.
  • Learned and practiced safe clinical techniques for obtaining blood samples in compliance with OSHA guideline
  • Worked lockbox inbox for correspondence documents.

Work history example #2

Code Clerk

DTI

  • Handled telephone inquiries/ scheduled appointments/generated statistical data.
  • Recommended terminal locations to meet specific telecommunications needs of a wide range of customers.
  • Reviewed, maintained and performed data entry by entering customer dispute balances and calculated interest on accounts into the company database.
  • Followed established clinic policy and procedures in referring patients for immediate treatment when request are accompanied by complaints of acute symptoms.
  • Mailed checks (payments for services rendered) to healthcare providers.

Work history example #3

General Office Clerk

JPMorgan Chase

  • Processed/Remitted batches of checks for payment daily through the correct PO Box of the account holder account with JP Morgan Chase
  • Updated mailing list for Dean, submitted all department and work-study time sheets for payroll.
  • Achieved advanced promotional opportunities throughout tenure as a result of demonstrated work competence.
  • Sorted and distributed cities interdepartmental/postal mail.
  • Coded consumer health products for correct billing (dependent on the plans/products such as HMO - PPO etc.)

Work history example #4

Patient Accounts Clerk

Parallon Business Solutions

  • Processed eligibility forms for Medicaid and charities.
  • Reviewed ICD-9, CPT codes, and HCFA codes and notified Medicaid Providers when errors were detected for correction.
  • Managed and prepared materials for audits, maintained Medicaid records, personnel records and completed audits.
  • Watched ICD, CPT, and HCFA codes.
  • Filed Medicaid insurance claims for University Medical Center

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Master's Degree in business

DeVry University, Oakbrook Terrace, IL

2017 - 2018

High School Diploma

2008 - 2008

Highlight your insurance clerk certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your insurance clerk resume:

  1. Certified Billing and Coding Specialist (CBCS)
  2. Certified Medical Office Manager (CMOM)
  3. Nationally Certified Medical Office Assistant (NCMOA)
  4. Nationally Certified Insurance and Coding Specialist (NCICS)
  5. Certified Medical Coder (CMC)
  6. Certified Medical Insurance Specialist (CMIS)

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