Insurance collectors generally work for healthcare facilities and mediate between insurance companies and medical patients. They file insurance claims and follow through with the procedures until payment.

Working in this position, you will be responsible for appealing denied claims, fixing billing errors, and keeping records of insurance documents and filed claims. You will report to the collection manager and escalate tough or recurring issues to them.

A high school diploma is usually enough to get hired for this position, with training to complete on the job, which generally lasts a few months. You will need a thorough understanding of laws regulating insurance procedures. Great negotiating skills will also be necessary, as much will depend on your communication skills when it comes to hammering out fair deals for the patients you assist.

What Does an Insurance Collector Do

There are certain skills that many insurance collectors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed listening skills, negotiating skills and speaking skills.

How To Become an Insurance Collector

If you're interested in becoming an insurance collector, one of the first things to consider is how much education you need. We've determined that 22.4% of insurance collectors have a bachelor's degree. In terms of higher education levels, we found that 2.0% of insurance collectors have master's degrees. Even though some insurance collectors have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Insurance Collector

Insurance Collector Career Paths

Average Salary for an Insurance Collector

Insurance Collectors in America make an average salary of $39,463 per year or $19 per hour. The top 10 percent makes over $46,000 per year, while the bottom 10 percent under $33,000 per year.
Average Insurance Collector Salary
$39,463 Yearly
$18.97 hourly
10 %
90 %

What Am I Worth?


Insurance Collector Education

Insurance Collector Majors

24.5 %

Insurance Collector Degrees


28.9 %


22.4 %

High School Diploma

19.0 %

Top Skills For an Insurance Collector

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.6% of insurance collectors listed insurance companies on their resume, but soft skills such as listening skills and negotiating skills are important as well.

Choose From 10+ Customizable Insurance Collector Resume templates

Zippia allows you to choose from different easy-to-use Insurance Collector templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Insurance Collector resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Insurance Collector Demographics

Insurance Collector Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among insurance collectors, 87.6% of them are women, while 12.4% are men.

  • The most common race/ethnicity among insurance collectors is White, which makes up 55.3% of all insurance collectors.

  • The most common foreign language among insurance collectors is Spanish at 80.8%.

Online Courses For Insurance Collector That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Fundamentals of Insurance - 1

Fundamentals of Insurance - 1...

Future Healthcare Payment Models

This course will review the drivers of healthcare cost and solutions that have been proposed to address cost, quality and value of health care. Many point blame for high costs on payment models that pay healthcare providers for every service they provide to patients, essentially paying more for volume and service intensity. This is called a Fee for Service (FFS) payment model. Some solutions, arguably the more sustainable solutions, are the combined strategies of new payment models, care managem...

Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System

COURSE 1 of 7. This course is designed to introduce you to the concept of value-based care (VBC). While the information you will explore is general, it will help you establish a solid foundation for continued learning and future thinking about the concept of VBC. Through a historical lens, you will explore the creation of Medicare and Medicaid and the evolution of commercial insurance, TRICARE, and the Veterans Health Administration. While history is an important filter for understanding healthc...

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Top Insurance Collector Employers

Most Common Employers For Insurance Collector

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Encompass Health$40,939$19.685
221st Century Oncology$40,372$19.4110
4CMRE Financial Services$39,656$19.076
5lutheran hospital$39,645$19.0611
6Central Ohio Primary Care$39,493$18.9910
8Baptist Health$39,283$18.896
9University Health System Inc$39,041$18.7711
10Robert Half$38,978$18.7413

Insurance Collector Videos