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What is an insurance coordinator and how to become one

Updated January 8, 2025
4 min read
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As an insurance coordinator, you will be in charge of reviewing and validating insurance information. This is to verify claims and process the necessary claims resolutions for involved parties. You'll regularly submit claims statements to the insurance officer for review. You'll coordinate with the clients for inquiries and updates. Asides from that, you'll contact medical institutions for accurate filing of payments. Other duties include assessing reports, resolving claims discrepancies, and informing management about complex complaints requiring immediate action. Also, you'll coordinate with insurance carriers to obtain accurate information about specific policies and their list of approved resources.

To become an insurance coordinator, you need a minimum of a bachelor's degree in a related discipline. You must have at least a year of relevant experience. You must possess communication, research, analytical, organization, and time management skills. Insurance coordinators make an average salary of $40,169 per annum. This ranges between $29,000 to $56,000.

ScoreInsurance CoordinatorUS Average
Salary
2.6

Avg. Salary $32,788

Avg. Salary $59,228

Stability level
6.2

Growth rate -3%

Growth rate 0.3%

Diversity
6.7
Race

American Indian and Alaska Native 0.48%

Asian 3.89%

Black or African American 13.78%

Hispanic or Latino 14.38%

Unknown 4.28%

White 63.20%

Gender

female 90.09%

male 9.91%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
6.2

Stress level is manageable

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
9.5

Work life balance is excellent

6.4 - fair

Insurance coordinator career paths

Key steps to become an insurance coordinator

  1. Explore insurance coordinator education requirements

    Most common insurance coordinator degrees

    Bachelor's

    35.8 %

    Associate

    24.9 %

    High School Diploma

    18.7 %
  2. Start to develop specific insurance coordinator skills

    SkillsPercentages
    Patients25.65%
    Customer Service10.98%
    Insurance Verification7.38%
    Insurance Eligibility3.77%
    Medicaid3.34%
  3. Complete relevant insurance coordinator training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New insurance coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an insurance coordinator based on U.S. Bureau of Labor Statistics data and data from real insurance coordinator resumes.
  4. Gain additional insurance coordinator certifications

    Insurance coordinator certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific insurance coordinator certification, having one may help you stand out relative to other applicants.

    The most common certifications for insurance coordinators include Dental Assistant (RDA) and Certified Billing and Coding Specialist (CBCS).

    More About Certifications
  5. Research insurance coordinator duties and responsibilities

    • Verify patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
    • File to record patient demographics in numerous EMR systems and paper charts if applicable.
    • Prepare providers and staff for ICD-10 transition.
    • Post and reconcile all daily insurance, patient payments and transactions within the EMR system.
  6. Prepare your insurance coordinator resume

    When your background is strong enough, you can start writing your insurance coordinator resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an insurance coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable insurance coordinator resume templates

    Build a professional insurance coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your insurance coordinator resume.
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    Insurance Coordinator Resume
  7. Apply for insurance coordinator jobs

    Now it's time to start searching for an insurance coordinator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first insurance coordinator job

Zippi

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Average insurance coordinator salary

The average insurance coordinator salary in the United States is $32,788 per year or $16 per hour. Insurance coordinator salaries range between $25,000 and $41,000 per year.

Average insurance coordinator salary
$32,788 Yearly
$15.76 hourly

What am I worth?

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How do insurance coordinators rate their job?

-/5

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Insurance coordinator reviews

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A zippia user wrote a review on Feb 2024
Pros

There is no need to work in shift, especially evening or midnight shifts, disclaimer: i transitioned from the hospitality industry to insurance industry. Now i work 8-5 mostly and day off on weekends. And it has been great so far! I can finally sleep at nights now definitely!

Cons

Pay is too low especially in my country. And as we are a small firm, so career progression is super narrow. And regardless of how long i work there, pay will still be low.


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A zippia user wrote a review on Aug 2023
Pros

Fulfilling, has a flexible schedule, and very team-oriented environment.


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A zippia user wrote a review on May 2019
Pros

I like to work with the Claim Submission, Followup on the claim process, work on the denials of the claims by the insurance companies, submit the corrected claims for reprocessing for the prompt payment on the claims by the insurance companies, post the payment received from the insurance companies and maintain an accurate patient's account, communicate with the patients about their accounts for their balance and post the payment received into their account, answer to all the queries from the patients and insurance rep and work with appeals for the claims denied by the insurance companies.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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