How to hire an insurance coordinator

How to hire an insurance coordinator, step by step

Here's a step-by-step insurance coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an insurance coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new insurance coordinator
• Step 8: Go through the hiring process checklist

What does an insurance coordinator do?

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1. Identify your hiring needs

   Before you post your insurance coordinator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an insurance coordinator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An insurance coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, insurance coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of insurance coordinators and their corresponding salaries.

   Type of Insurance Coordinator	Description	Hourly rate
   Insurance Coordinator	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$12-19
   Scheduling Coordinator	A scheduling coordinator is responsible for arranging the calendars and managing the appointments of a senior employee. Scheduling coordinators keep a record of meetings, reminding the key personnel as well as other participants of any schedule adjustments and cancellations... Show more	$13-22
   Medication Coordinator	A medication care coordinator communicates on the job with basic knowledge of medical terminology and human anatomy to ensure that patient medication plans are correct. Medication care coordinators establish relationships with healthcare clinic partners... Show more	$13-29

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Insurance Verification
   • Insurance Eligibility
   • Medicaid
   • Medical Terminology
   • Health Insurance
   • Insurance Coverage
   • Medical Billing
   • Insurance Benefits
   • Patient Insurance
   • Data Entry
   • Patient Accounts
   • Diagnosis Codes

   Check all skills

   Responsibilities:

   • Verify patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
   • File to record patient demographics in numerous EMR systems and paper charts if applicable.
   • Prepare providers and staff for ICD-10 transition.
   • Post and reconcile all daily insurance, patient payments and transactions within the EMR system.
   • Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
   • Process all Medicare claims, explaining HMO changes to patients in detail and accurately documenting all benefits.

   More insurance coordinator duties

3. Make a budget

   Including a salary range in your insurance coordinator job description helps attract top candidates to the position. An insurance coordinator salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for an insurance coordinator in Kentucky may be lower than in New Hampshire, and an entry-level insurance coordinator usually earns less than a senior-level insurance coordinator. Additionally, an insurance coordinator with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average insurance coordinator salary

   $15.76hourly

   $32,788 yearly

   ---

   Entry-level insurance coordinator salary

   $25,000 yearly salary

   Updated January 31, 2026

   Average insurance coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$40,938	$20
   2	Nevada	$39,690	$19
   3	Massachusetts	$38,162	$18
   4	New York	$37,939	$18
   5	Colorado	$37,007	$18
   6	Minnesota	$35,979	$17
   7	Iowa	$33,190	$16
   8	Texas	$32,971	$16
   9	Illinois	$32,849	$16
   10	Michigan	$31,125	$15
   11	Georgia	$30,932	$15
   12	New Jersey	$30,716	$15
   13	Florida	$30,298	$15
   14	Wisconsin	$30,245	$15
   15	Kansas	$29,890	$14
   16	Arizona	$29,857	$14
   17	Missouri	$29,490	$14
   18	Ohio	$29,069	$14
   19	Indiana	$28,746	$14
   20	Utah	$27,971	$13

   Average insurance coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	University of California-Berkeley	$41,661	$20.03
   2	New Seasons Market	$37,842	$18.19	8
   3	Smile Design Dentistry	$36,555	$17.57
   4	Massachusetts General Hospital	$35,696	$17.16
   5	AssuredPartners	$35,009	$16.83
   6	BD	$35,009	$16.83	1
   7	Hylant	$34,268	$16.48	1
   8	Smile Brands	$34,173	$16.43	21
   9	JRM Construction Management	$34,152	$16.42	1
   10	Satellite Healthcare	$33,291	$16.01
   11	Fresenius Medical Care North America Holdings Limited Partnership	$33,266	$15.99	42
   12	ExactCare Pharmacy	$33,092	$15.91
   13	National Financial Network	$33,016	$15.87	6
   14	UC Health	$33,010	$15.87	30
   15	Marsh & McLennan Companies	$32,855	$15.80	17
   16	Children's Hospital of Philadelphia	$32,754	$15.75	10
   17	Firstservice Residential California, Inc.	$32,709	$15.73
   18	ISN Software Corporation	$32,697	$15.72
   19	KidsCare Therapy	$32,688	$15.72	1
   20	Fresenius Medical Care Windsor, LLC	$32,684	$15.71	42

4. Writing an insurance coordinator job description

   A job description for an insurance coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an insurance coordinator job description:

   Insurance coordinator job description example

   You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
   
   Position Purpose: Obtain and verify complete insurance information, including the prior authorization process, copay assistance and coordination of benefits
   
   • Obtain and verify insurance eligibility for services provided and document complete information in system
   
   • Perform prior authorizations as required by payor source, including procurement of needed documentation by collaborating with physician offices and insurance companies
   • Collect any clinical information such as lab values, diagnosis codes, etc.
   
   • Determine patient's financial responsibilities as stated by insurance
   
   • Configure coordination of benefits information on every referral
   
   • Ensure assignment of benefits are obtained and on file for Medicare claims
   
   • Bill insurance companies for therapies provided
   
   • Document all pertinent communication with patient, physician, insurance company as it may relate to collection procedures
   
   • Identify and coordinate patient resources as it pertains to reimbursement, such as copay cards, third party assistance programs, and manufacturer assistance programs
   
   • Handle inbound calls from patients, physician offices, and/or insurance companies
   
   • Resolve claim rejections for eligibility, coverage, and other issues
   
   Education/Experience: High school diploma with 1+ years of medical billing or insurance verification experience. Bachelor's degree in related field can substitute for experience. Experience with payors and prior authorization preferred. Strong customer service skills.
   
   Foundation Care Only: Ability to complete Missouri Registered Pharmacy Tech application on 1st day of hire to obtain non-restricted Missouri Registered Pharmacy Tech within 30 days of hire OR Active Missouri Registered Pharmacy Tech license.
   
   Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
   
   Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
   
   **TITLE:** Insurance Verification Coordinator I
   
   **LOCATION:** Orlando, Florida
   
   **REQNUMBER:** 1368063

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right insurance coordinator for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your insurance coordinator job on Zippia to find and recruit insurance coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting insurance coordinators requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new insurance coordinator

   Once you've found the insurance coordinator candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new insurance coordinator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an insurance coordinator?