Top Insurance Coordinator Skills

Below we've compiled a list of the most important skills for an Insurance Coordinator. We ranked the top skills based on the percentage of Insurance Coordinator resumes they appeared on. For example, 35.6% of Insurance Coordinator resumes contained Insurance Companies as a skill. Let's find out what skills an Insurance Coordinator actually needs in order to be successful in the workplace.

The six most common skills found on Insurance Coordinator resumes in 2020. Read below to see the full list.

1. Insurance Companies

high Demand
Here's how Insurance Companies is used in Insurance Coordinator jobs:
  • Provide updated documentation to insurance companies to support the need of additional or extended authorization for services originally ordered.
  • Communicate with various insurance companies to verify patient eligibility and ensure timely payments of outstanding claims.
  • Worked closely with staff assuring that necessary documentation required by insurance companies was completed and faxed.
  • Performed follow-up and denial management activities related to collections of outstanding self-pay and /or insurance companies.
  • Coordinated medical bill payments through multiple insurance companies utilizing skills in record keeping and communication.
  • Worked with insurance companies to verify policy eligibility, dispute and appeal incorrectly processed claims.
  • Utilize telephone and websites to obtain patient's eligibility and authorization status with insurance companies.
  • Presented documentation to insurance companies for approval of surgical procedures and processed appeals.
  • Conducted negotiations, completion and submission of medical provider contracts with insurance companies.
  • Requested initial authorization from various commercial insurance companies on items requiring prior approval.
  • Scheduled new patient appointments and obtained referrals required by insurance companies when needed.
  • Obtained authorization for medical procedures performed at the facility by contacting insurance companies.
  • Establish financial letters of agreement with insurance companies for patient surgical procedures.
  • Prepare letters to communicate decisions rendered by insurance companies or site manager.
  • Obtained needed authorizations from insurance companies for patient procedures and consultations.
  • Obtained all medical authorizations from insurance companies for all medical services.
  • Completed verification of benefits for various health insurance companies.
  • Submit customer insurance claims and process payments from insurance companies
  • Generated correspondence to insurance companies or patients as needed.
  • Verified dental coverage and processed payments from insurance companies.

Show More

2. Financial Arrangements

high Demand
Here's how Financial Arrangements is used in Insurance Coordinator jobs:
  • Calculated fees for Treatment Coordinating and Patient Financial arrangements.
  • Coordinate treatment plans and financial arrangements with individual patients.
  • Presented financial arrangements and worked collection accounts.
  • Conducted financial arrangements of all dental patients.
  • Created treatment plans, financial arrangements, coordinated staff meetings and ran the schedule for one doctor and two hygienists.
  • Presented treatment plans diagnosed by the doctor, including financial arrangements for payment plans or Care Credit.
  • Checked patients in and out went over treatment plans and financial arrangements before work was done.
  • Assist patients with all financial arrangements, applying for credit, and other financial assistance.
  • Consulted financial arrangements and followed up on unscheduled treatment plans (02/04-06/07)
  • Make financial arrangements with patients in accordance with the office policy.
  • Collected fees and set up financial arrangements.
  • Worked with patients to assure accounts were paid, making financial arrangements or sending to collections whennecessary.
  • Access patients estimated out of pocket expenses, makes financial arrangements in lieu thereof.
  • Assessed patients estimated out of pocket expense, made financial arrangements.
  • Presented treatment plans, contracts, and financial arrangements.
  • Billed out dental insurance, sent out preauthorization's , and set up financial arrangements for patients.

Show More

3. Patient Care

high Demand
Here's how Patient Care is used in Insurance Coordinator jobs:
  • Obtained insurance prior authorizations and kept authorizations current for patient care.
  • Manage and control patient scheduling, operating room and office procedures, answer multiple phone lines, assist in patient care.
  • Back up on answering phones, scheduling patients, recall, and all aspects of coordinating patient care.
  • Coordinated patient care with insurance companies, both private and Bureau of Worker's Compensation (BWC).
  • Performed Patient Check In/Check Out procedures, maintaining patient care protocols.
  • Answered phones and assisted doctor with patient care charts.
  • Schedule patient care services and home health visits.
  • Advise patient care coordinators of insurance coverage.
  • Coordinate insurance benefits for patient care.
  • Work closely with other medical facilities to coordinate patient care regarding referral and precertification authorizations, following insurance guidelines.
  • Assisted Patient Care Coordinators with stat/urgent pre-certification requests.

Show More

4. Front Desk

high Demand
Here's how Front Desk is used in Insurance Coordinator jobs:
  • Communicated medical information with referring doctors/front Desk throughout MD/DC/VA.
  • Front desk medical receptionist and insurance coordinator.
  • Work front desk, schedule appointments, answer phone (6 lines), and apply personal checks to patient account.
  • Manage and supports front desk staff to ensure patients are scheduled for all necessary visits and routed through each procedure needed.
  • Front Desk tasks, scheduling, collecting co-pays and answers telephones, screens callers, relays messages, and greet visitors.
  • Coordinate employee coverage, including front desk and dental assistants, to ensure that all departments are appropriately staffed.
  • Maintained the office's front desk, answering phones, scheduling patients and inputting patient information into the computer.
  • Assist in pulling benefits and eligibility for services and materials, and fill in for front desk receptionist periodically.
  • Enter all payments to designated accounts including insurance payments and patients payments, not collected at the front desk.
  • Handled medical front desk with an average of 120 patients on a daily basis for fast paced practice.
  • Front Desk Coordinator * Prepare charts, and obtain and record medical information, reports, and correspondence.
  • Manage front desk operations for a busy orthodontic office including training, billing, and technical support.
  • Filed charts, covered front desk for relief and directed incoming calls to the appropriate departments.
  • Perform front desk activities such as greet patients, answer phones, and set appointments.
  • Help front desk, office manager and rest of team members in any way possible.
  • Answered phones, filed charts, filled in as needed at front desk or optical.
  • Trained front desk on how to collect co pays, deductibles and verify insurance properly.
  • Job duties were front desk: answering phones, scheduling patients, checking insurances.
  • Front desk help and fill in greeting patients, checking patients in & out.
  • Managed all front desk tasks, including the maintenance of clients records and data.

Show More

5. Customer Service

high Demand
Here's how Customer Service is used in Insurance Coordinator jobs:
  • Provided quality customer service to insurance customers, including addressing all of their questions and concerns regarding their medical benefits.
  • Deliver outstanding customer service to a high volume of new patients daily while facilitating in-person detailed conversations regarding medical benefits.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve insurance verification and customer service.
  • Account handling -Customer Service support -Continuously meet weekly statistic goals -Computer knowledge with Microsoft products
  • Provided high quality customer service, proactively solving all complaints and ensuring satisfied customers.
  • Provide excellent customer service and maintain a professional demeanor when working with insurance companies.
  • Conducted market research Developed, coordinated and implemented promotional events General Customer Service.
  • Provided excellent customer service to internal and external employees and customers.
  • Exercised strong communication skills with customers and insurance customer service representatives.
  • Provide extensive customer service to patients and inner company departments.
  • Provide exceptional customer service explaining procedures and insurance benefits.
  • Maintained daily communication with customers and provided customer service.
  • Provided excellent customer services and maintained customer satisfaction.
  • Practice professional telephone etiquette and customer service.
  • Maintained private insurance claims and denials, insurance verification for office visits and surgery, data entry and customer service.
  • Utilized telephone to provide high quality customer service in clinical setting to members, attorneys, & auto insurance representatives.
  • Collect and process payments * Maintain account database * Handle all customer service inquires * Process claims * Receptionist when needed
  • Provide excellent customer service and support in receiving, researching and resolving all customer inquiries related to physician accounts.
  • Practice professional telephone etiquette and customer service while making claim inquiries and quickly resolving any patient claims and concerns.
  • Worked extra shifts during busy periods to maintain the highest level of customer service for our patients and community.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Treatment Plans

high Demand
Here's how Treatment Plans is used in Insurance Coordinator jobs:
  • Present and review treatment plans/fees/estimated insurance benefits with patients.
  • Coordinated with the dentist/periodontist to develop appropriate treatment plans.
  • Conducted patient insurance verification before treatment plans were generated.
  • Prepared treatment plans and coordinated insurance coverage.
  • Posted charges, posted payments, created treatment plans and estimations, over the counter collection, and account reconciliation.
  • Prepared and presented treatment plans, maintained and update office social media and assisted Dentist and Hygienist as needed.
  • Verified all insurance information was correct, not limited to, prior authorizations as well as treatment plans.
  • Coordinate patient identified treatment plans via EPIC to ensure insurance is verified and processed of claim servicing.
  • Coordinated treatment plans and account arrangements with patients, maintained organized and efficient records and charts.
  • Review treatment plans and review methods of payment available after insurance coverage or without insurance coverage.
  • Mastered time management; submitting dental claims, creating treatment plans/costs by following scheduled appointment time.
  • Prepare and present treatment plans and explain any questions regarding insurance and financing options.
  • Discussed treatment plans with patients and communicated their concerns with dentists and hygienists.
  • Updated patient policies and treatment plans according to fee schedule while checking history.
  • Present treatment plans to patient and help them understand the plan of treatment.
  • Organized and presented treatment plans ranging from $300.00 - $200,00.00.
  • Review treatment plans and workout schedule of dental treatment and payment plan.
  • Coordinated insurance benefits both HMO/PPO for specialty and general dental treatment plans.
  • Handled all insurance filings as well as financial treatment plans for patients.
  • Present treatment plans and collect payment from patients and insurance company's.

Show More

7. Insurance Forms

high Demand
Here's how Insurance Forms is used in Insurance Coordinator jobs:
  • Processed required insurance forms and completed essential project cost computations in the attainment of Builders-Risk Insurance.
  • Prepared insurance forms and associated correspondences.
  • Schedule appointments, complete insurance forms, and maintain records, using a computer.
  • Completed insurance forms with pertinent information, and procedure and diagnosis codes.
  • Completed insurance forms and maintained account payable and account receivable records.
  • Processed all Insurance forms for 13 Optical Locations.
  • Created and submitted insurance forms and pre-authorization request.

Show More

8. Medicaid

high Demand
Here's how Medicaid is used in Insurance Coordinator jobs:
  • Job duties also call for verification of Medicare and Medicaid eligibility for patients who qualify.
  • Utilized web based portals for various states to determine coverage eligibility for Medicaid/CMO payers.
  • Verified private insurance and New Mexico Medicaid for eligibility and treatment history.
  • Utilize various insurance websites for Eligibility/Verification of Benefits including Medicare and Medicaid.
  • Billed and collected Medicare/Medicaid as a primary and secondary insurance provider.
  • Submitted appeals to Medicare, Medicaid and insurance companies for adjudication.
  • Review all Medicaid claims ensure authorization numbers are included when required.
  • Adjudicated Medicare/Medicaid claims, ensuring they were applied accordingly.
  • Process Oasis Data following Medicare and Medicaid guidelines.
  • Conduct research on Medicaid rules and eligibility.
  • Billed all kinds of Medicare, Medicaid and all private insurance, did follow ups and collected several past due accounts.
  • Verify that patients have active Medicaid and Medicare prior to appointments and/or on date of service via telephone and internet.
  • Contacted Medicaid for the approval codes and to verify the information provided was accurate and up-to-date for processing.
  • Developed and implemented insurance billing procedures and processes, while billing third-party payers including Medicaid for client services.
  • Verified benefits for each new patient, as well as keeping up with Medicaid insured patients each month.
  • Verify patient insurance Medicaid, Private Insurance, Self- pay, and Manage Care Insurance to determine coverage.
  • Increased revenue through thorough follow-up on pending Medicaid cases, insurance claims, and past due accounts.
  • Focus was finding benefit eligibility for non-Medicaid Patient, and find out why services were not paid.
  • Assisted in helping patients apply for Medicaid/ Medicare or other government subsidies to help pay for medications.
  • Monitored financial impact of various intermediary/managed care issues, to include Medicare, Medicaid and Risk Plans.

Show More

9. Medical Records

high Demand
Here's how Medical Records is used in Insurance Coordinator jobs:
  • Investigated Explanation of Benefit denial claims and accurately reprocessed claims with medical records to support reimbursement within strict time demands.
  • Responded to inquiries or requests from health insurance companies and filed medical appeals utilizing medical records when necessary.
  • Maintained highly confidential medical records and financial documentation including payments through credit card or payment plan.
  • Maintain all patient medical records including verifying and assisting patients in understanding their health insurance coverage.
  • Maintained compliance with the document management process and ensured confidentiality of medical records.
  • Obtain medical records & pertinent information needed for medical documentation for veteran visits.
  • Access patient information and medical records and updates demographic information as needed.
  • Manage patient medical records and verify patient insurance prior to scheduled appointments.
  • Created an organized and efficient electronic database of client medical records.
  • Prepared all correspondence pertaining to dictation and medical records.
  • Created and maintained surgical medical records and maintained database.
  • Retrieved medical records and distributed to appropriate provider or department
  • Maintained electronic database for medical records and updates.
  • Scanned all paperwork into electronic medical records.
  • Maintained accurate medical records per regulatory requirements.
  • Trained new personnel for medical records department
  • Experienced using Revolution electronic medical records.
  • Send medical records to attorneys/doctors.
  • Experienced using Athena medical records.
  • Utilized and referenced electronic medical records

Show More

10. CPT

high Demand
Here's how CPT is used in Insurance Coordinator jobs:
  • Posted charges utilizing a strong understanding of medical terminology, ICD 9 and CPT codes and interpreted medical explanation of benefits.
  • Coded ICD-9 and CPT codes and posted charges for both office visits and outpatient hospital procedures for the urology practice.
  • Verified ICD-9 codes and CPT billing codes to insure payment will be processed for claim under customer's insurance plan.
  • Compiled ICD-9 and CPT codes for diagnoses and procedures patients were having done in order to complete claim forms.
  • Utilized CPT and ICD books to properly translate performed services into numerical code for insurance company reimbursements.
  • Gathered information necessary to make sure all CPT and ICD-9 codes corresponded with surgery/test at hand.
  • Assist in developing and updating fee slips as required to ensure compliance and latest CPT/ICD-9 changes.
  • Ensured billing compliance through review and correction of the daily overlapping and duplicate CPT code reports.
  • Billed and Coded for Home Health Care and Hospice services utilizing ICD-9/10, CPT-4, and PCS
  • Assign ICD-9 coding to physician diagnosis and ensure correct level of service regarding CPT codes.
  • Verified that the encounter form has been complete accurately (CPT and ICD9 codes).
  • Researched CPT and ICD-9 / ICD -10 coding discrepancies for compliance and reimbursement accuracy.
  • Developed contents of the coding brochure for the quarterly CPT and ICD-9 Coding workshops.
  • Provided excellent customer service, patient confidentiality and knowledge of CPT & ICD-9 coding.
  • Acquired specific CPT and ICD-9 codes to insure proper treatment and billing procedures.
  • Developed extensive knowledge of CPT codes and ICD9 codes and computer program.
  • Assign appropriate ICD 9 and CPT codes from reading physicians medical reports.
  • Coded daily billing transactions in compliance with ICD-9 and CPT standards.
  • Reviewed and researched current CPT and ICD-9 codes for claim resolution.
  • Extend all authorization requests using appropriate CPT and ICD-10 coding requirements.

Show More

11. Patient Accounts

high Demand
Here's how Patient Accounts is used in Insurance Coordinator jobs:
  • Review patient accounts and worked to establishing a more efficient office/patient communication system.
  • Research and resolve payment discrepancies, bill delinquent patient accounts, arrange payment plans and report to collection agency when necessary.
  • Managed patient accounts, billed Hoffa's and UB's to insurance companies and claim follow up including appeals.
  • Audited patient accounts, resolved insurance claims, managed accounts receivable from patients and insurance companies.
  • Work with Patient Accounts representatives to review accounts for code changes and obtain corresponding authorization changes.
  • Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.
  • Set up new patient accounts and updated existing accounts to reflect current and accurate information.
  • Review and transfer patient accounts to outside collection agency due to lack of payment.
  • Update patient accounts with updated info and notify appropriate personnel if claims require corrections.
  • Processed payments and billing to compare with patient accounts to ensure financial accuracy.
  • Managed record keeping of patient accounts and hours worked by temporary employees.
  • Followed up on all claims and patient accounts over 30 days old.
  • Managed all new patient inquiries, set up all new patient accounts.
  • Collect copay, deductibles, and balances on all patient accounts.
  • Coordinated collection efforts related to delinquent patient accounts to balance A/R.
  • Set up new patient accounts and made charts for new patients.
  • Processed claims, posted payments & adjustments, reconciled patient accounts.
  • Review patient accounts for accuracy and process patient and insurance refunds.
  • Answer questions from colleagues and offices regarding postings on patient accounts.
  • Assist in the audits of all patient accounts as needed.

Show More

12. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Insurance Coordinator jobs:
  • Assisted Office Manager with the daily administrative operations such as scheduling appointments and answering patients inquires.
  • Fill in for the front desk for lunch breaks, answering phones, scheduling appointments and verifying patient's insurance eligibility.
  • General office duties such as answering the phones, scheduling appointments, filing, data entry and office organization.
  • General office duties including answering phones, scheduling appointments and maintaining files Credited appropriate accounts from insurance 'batch' checks
  • Assist front end with scheduling appointments, checking in patients for current appointments and answering incoming calls.
  • Assisted front office staff with incoming calls and patient check in as well as scheduling appointments.
  • General front desk including reception, filing, scheduling appointments, collecting and posting payments.
  • Greet Patients, Scheduling Appointments, Checking in-n-out patients, Treatment Coordinator when needed.
  • Help front desk with answering phones, scheduling appointments, checking patients out.
  • Interacted with over 100 patients per day through answering phones and scheduling appointments.
  • Assisted patients with check- in & scheduling appointments.
  • Verified patient insurance in busy speciality office, duties also included greeting patients check in and scheduling appointments for returning patients.
  • Answer multi line phone, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Direct patient contact, scheduling appointments, and answering multi-line telephone.
  • Provide Back-up for front desk scheduling appointments.
  • Check in and out Scheduling appointments.
  • Full Time Insurance verification Obtaining authorization Obtaining accurate and detailed benefits Coordinating and scheduling appointments

Show More

13. Phone Calls

high Demand
Here's how Phone Calls is used in Insurance Coordinator jobs:
  • Answer insurance telephone calls regarding outstanding balances.
  • Cross trained with front office to help answer phone calls, take patient intakes, checking in and scheduling patients.
  • Make discharge phone calls to patients who have discharged from the facility into the community and discuss their transition home.
  • Answered telephone calls, wrote patient treatment letters and assisted the doctors, clinical staff and office manager when needed.
  • Handled billing phone calls, posted charges and receipts, daily balancing and deposit and running daily closing reports.
  • Answered inbound telephone calls to clients for accuracy for the purpose of offering pharmacy benefit information.
  • Maintain financial records and accounts payable check requests, mailings and phone calls, answer emails.
  • Filed physician claims, made patient phone calls, posted payments and verified insurance.
  • General office duties, filing, answering phone calls, faxing, chart preparation.
  • Helped receptionist with overflow of patient phone calls and patient flow in office.
  • Placed collection phone calls to patients and sent accounts to a collection agency.
  • Received inbound phone calls and monitored employee attendance line for messages and reporting.
  • Verified insurance benefits for patients through extensive phone calls and internet research.
  • Answered all incoming telephone calls resolving patients' questions and concerns.
  • Check in/Check outing patients, answering phone calls, and Charting.
  • Answered phone calls, made appointments, and filed paper work.
  • Handled daily phone calls for both accounting and scheduling assistance.
  • Answered phone calls from patients, physician and sales reps.
  • Answered phone calls pertaining to the Senior Director of Insurance.
  • Answered phone calls, scheduled, and confirmed appointments.

Show More

14. Accounts Receivables

high Demand
Here's how Accounts Receivables is used in Insurance Coordinator jobs:
  • Processed insurance payments and prepared accounts receivables for bank deposits.
  • Supervised accounts receivables and automated monthly credit card charges.
  • Handled aggressive collections program on aged accounts receivables.
  • Collected data, evaluated accounts receivables reports.
  • Work on Accounts receivables for insurance and patients, responsible for setting up documents on patients that are sent to collections.
  • Worked accounts by filing, re-billing, appealing and working of insurance claims on the hospital accounts receivables.
  • Oversee all accounts receivables and managed collections without third party involvement.
  • Oversee collections and accounts receivables.
  • Performed daily monitoring and processing of agency's accounts receivables activity, accurately posting payments and refunding overpayments as necessary.
  • Transitioned office from insurance to cash payment Cleared out 92% of accounts receivables

Show More

15. Medical Billing

average Demand
Here's how Medical Billing is used in Insurance Coordinator jobs:
  • Benefit verification, Medical Billing & Coding claim submission for Major Medical insurance, 3rd Party Auto, and Workers Compensation.
  • Prepared and submitted a large volume of medical billing for this manufacturer of prostheses and braces.
  • Research medical billing insurance claim errors and apply adjustments to ensure proper claim filing.
  • Maintained confidential medical billing records for all student athletes at Portland State.
  • Led other employees in the implementation of new medical billing software.
  • Verified medical billing and insurance for 15 offices in Texas.
  • Maintain client records for medical billing using multiple software programs.
  • Coordinate medical billing and insurance claims from various hospitals.
  • Assisted with medical billing and coding.
  • Trained numerous employees in medical billing and business office procedures Maintained current aging on accounts.

Show More

16. Payment Arrangements

average Demand
Here's how Payment Arrangements is used in Insurance Coordinator jobs:
  • Calculated and collected patient cost share and made necessary payment arrangements.
  • Provided patient financial responsibility and payment arrangements.
  • Coordinated payment arrangements for dental services.
  • Make payment arrangements with patients and collect from carriers.
  • Printed charts and contacted patients for payment arrangements.
  • Set up financial payment arrangements for self-pay patients.
  • Reviewed collection files to determine next steps in the collection process.Recommended settlement offers and negotiated payment arrangements.
  • Verified patient benefits, scheduled payment arrangements and completed insurance pre-certifications and authorizations.
  • Managed all electronic processing, payment arrangements, and pre-authorizations.
  • Collected from patients and scheduled payment arrangements The Oral Surgery Center; Greensboro, NC Insurance Coordinator

Show More

17. Dental Insurance

average Demand
Here's how Dental Insurance is used in Insurance Coordinator jobs:
  • Verified patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
  • Prepared and submitted monthly billing statements and reports related to dental insurance.
  • Collected verified and submitted dental insurance claims also coordinated treatment and finances.
  • Review dental insurance policy to determine benefits and eligibility.
  • Verified patients' health benefits and dental insurance eligibility.
  • Performed dental insurance verification, submitting claims and appeals.
  • Verify oral surgery benefits with dental insurance carrier.
  • Performed dental insurance billing and accounts receivable.
  • Verify medical and dental insurance information.
  • Verify and record dental insurance coverage.
  • Negotiated employee Health & Dental Insurance, as well as, enrolling and terminating employees on the company plan.
  • Verified dental insurance, managed collections, consulted with patients and made patient appointments, collected payments and made deposits
  • Position required vast knowledge of multiple types of dental insurances as well as multiple dental software programs.
  • Confirmed eligibility status and obtained the full breakdown of benefits from all major dental insurance carriers.
  • Verify dental insurance benefits, assist patients with insurance claims, customer service, etc.
  • Present treatment plans to patients, schedule appointments and verify all dental insurances.
  • Verified patient dental insurance benefits, coverage, and eligibility per HIPPA guidelines.
  • Verify orthodontic dental insurance and file claims for our patient's services.
  • Audited, billed and collected dental insurance for office.
  • Point person for all patient related dental insurance processes.

Show More

18. Data Entry

average Demand
Here's how Data Entry is used in Insurance Coordinator jobs:
  • Audit all daily activity regarding data entry, clinical postings/record keeping insuring accuracy, made appropriate corrections, staff training.
  • Performed intake process consisting of insurance verification and data entry for new patients.
  • Performed data entry and ensured accuracy of all information entered.
  • Performed data entry operations and other clerical duties
  • Performed computer data entry for patient information.
  • Manage data entry of proprietary database.
  • Train administrative staff in general administrative duties, including patient scheduling, data entry, medical/dental coding, and filing system.
  • Verify Insurance, Schedule appointments, answer phones, collect payments, data entry, filing, coping, faxing.
  • Verify face sheet and patient information, data entry, send nurses out to patient residents in timely manner.
  • Provided administrative support as needed, including data entry, record keeping, report writing, research and correspondence.
  • Complete billing including, data entry, claims submissions, payment posting, denials, and appeals.
  • Contract position with duties including answering phones, data entry, and monitoring admit and discharges.
  • Greet patients, copy patients information, data entry, print schedules, mail out records.
  • Posted payments, processed fee tickets, performed data entry and printed insurance claims.
  • Obtained patient benefits, processed explanation of benefits, billing, and data entry.
  • Research and resolve billing issues, collections, data entry and payment processing.
  • Verified insurance, answer telephones, scheduled sleep studies, and data entry.
  • Updated account receivables, data entry of all incoming insurance vouchers.
  • Trained new employees on multiple insurance programs and data entry software.
  • Performed data entry to complete patients files and create new ones.

Show More

19. Health Care

average Demand
Here's how Health Care is used in Insurance Coordinator jobs:
  • Performed insurance verification and obtained authorization for home health care services.
  • Coordinate with team members to develop and update protocols to meet the demands of the ever changing health care environment.
  • Researched, completed, reviewed, and filed necessary incident and claim reports to insurance companies and health care providers.
  • Located, coordinated, and monitored health care services to provide cost effective care plans for home care.
  • Coordinated home health care, insurance, prescriptions and delivery of medical equipment.
  • Introduce and educate general U.S. health care system to the ensured.
  • Coordinated client needs with therapist and health care providers.
  • Interfaced with insurance carriers and other health care providers.
  • Accepted new cases for skilled home health care visits.
  • Interviewed patients for all health care patients.
  • Worked closely with the home health care providers to ensure all visits were within the clients benefits.
  • Obtain pre-certifications as required by health care insurers or managed care providers.

Show More

20. EOB

average Demand
Here's how EOB is used in Insurance Coordinator jobs:
  • Reconciled Claims, Updated Fee Schedules, Patient Billing, Insurance Liaison, Managed Collection Accounts, Processed EOB's
  • Review Universal Bills (UB's) and Explanation of Benefits (EOB's) to determine claim status.
  • Reviewed Explanation of Benefits (EOB s) to ensure proper process and payment of medical accounts.
  • Explain Explanation of Benefits (EOB), co-payments, deductibles and coinsurance responsibility to the patients.
  • Post all insurance and patient payments; prepare receipts summary and balance with EOB totals.
  • Research and resolve incorrect payments, EOB rejections and other outstanding issues with accounts.
  • Post insurance and patient payments, work EOB's, and reconcile non-payment issues.
  • Review Evidence of Benefits (EOB) when received and post payments.
  • Helped patients with any questions regarding billing statements and any EOB statements.
  • File with applicable company, receive EOB with payment or denial.
  • Collect Insurance checks and process EOB payments to patient's ledger.
  • Submit insurance appeals and contact insurance with any EOB discrepancies.
  • Send additional information to insurance companies if requested on EOB.
  • Copy payments from insurance companies and attach appropriate EOB's.
  • Reviewed EOB's and made sure all procedures were paid.
  • Worked EOB rejections, and other issues with outstanding accounts.
  • Reconciled daily journal of all EOB remittance advice posted.
  • Worked aging report, and EOB
  • Receive EOB and post payment.
  • Read EOB's, make adjustments and process claims.

Show More

21. Billing Questions

average Demand
Here's how Billing Questions is used in Insurance Coordinator jobs:
  • Processed monthly statements, daily balance and closures, met with patients re: payment arrangements & billing questions.
  • Submitted prior authorizations for special procedures, provide customer service to patients regarding billing questions and concerns.
  • Processed patient refunds and served as point of contact for billing questions and issues.
  • Answer billing questions, contact insurance companies with concerns on unpaid claims.
  • Answer any questions patients have regarding insurance or billing questions.
  • Answer phones to schedule appointments and handle all billing questions.
  • Assisted patients with on-site account and department phone billing questions.
  • Assist patients with any billing questions regarding their account/insurance.
  • Answer incoming calls and respond to billing questions.
  • Help patients with all billing questions.
  • Answer patients billing questions and take payments * Process any adjustments that need to be done on patients claims
  • Answered billing questions from patients and healthcare providers.
  • Assist with patient office processing: scheduling, pre-testing patients, checking patient's in/out, and answering any billing questions.

Show More

22. Insurance Policies

average Demand
Here's how Insurance Policies is used in Insurance Coordinator jobs:
  • Compiled and organized all client information necessary to process new, renewal, cancellation and endorsements of insurance policies.
  • Provided admission/registration advisement to incoming freshman, transfer and prospective students regarding health insurance policies and coverage options.
  • Answered questions about accidental death and dismemberment insurance Mailed out insurance policies Verified insurance coverage Processed insurance payments
  • Provided in-house coverage analysis of insurance policies and endorsements to advise and train risk management staff.
  • Processed corporate and guardianship claims, file management including preparation of insurance policies for auditing.
  • Answer patient inquiries regarding insurance policies and provide explanations if necessary.
  • Gather necessary information to quote or renew company insurance policies.
  • Verified all insurance policies, benefit information and notified patients.
  • Verified and updated insurance policies.
  • Work with Auto Insurance companies to ensure that correct insurance policies are selected and total losses are correctly paid to Nissan.
  • Serviced grower crop insurance policies, Agent E&O and Commercial Liability for Pioneer Hi-Bred Int'l, Inc.
  • Checked patients in and out of appointments to include the collection of payments and corrected insurance policies.
  • Reviewed insurance policies, handle all types of insurance claims, compiled statistical reports regarding insurance claims.
  • Assist members in obtaining proof of insurance, research insurance policies by contacting companies and agents.
  • Protected the company's collateral by obtaining and maintaining up to date insurance policies.
  • Maintain all the sub-contractors insurance policies current* Answer phones and data entry* Filling paperwork
  • Coordinate insurance policies for high profile clients with CPA's and insurance brokers.
  • Review insurance policies for all consumer and commercial loans for adequacy and completeness.
  • Transfer insurance policies, answer phones, data entry, basic office duties
  • Answered patient and employee questions concerning accounts and insurance policies and coverage.

Show More

23. Patient Payments

average Demand
Here's how Patient Payments is used in Insurance Coordinator jobs:
  • Handled patient calls, statements and took patient payments., Status all commercial insurance claims via telephone and websites.
  • Processed patient payments, answered patient balance inquiries or concerns, and scheduled patient visits.
  • Submit claims to insurance companies and post insurance/patient payments as they come in.
  • Post daily patient payments to their charts and kept a daily log.
  • Verify insurance, submit insurance claims, collect and process insurance/patient payments.
  • Post insurance and patient payments and record receipts for services.
  • Refunded insurance and patient payments from report and posting.
  • Posted insurance payments and patient payments to accounts.
  • Posted Insurance and Patient Payments for 18 Physicians.
  • Post patient payments and take patient phone calls.
  • Post all patient payments received in the mail.
  • Assessed patient payments and managed daily income.
  • Collect patient payments and schedule patients.
  • Post all charges and patient payments.
  • Collected patient payments for services.
  • Apply insurance and patient payments.
  • Posted patient payments and adjustments.
  • Processed patient payments and co-pays.
  • Conducted data entry on insurance and patient payments Trained several new and existing staff members on office policies and procedures.
  • Verify benefits, bill and process insurance payments Collect on past due accounts Monitor daily patient payments

Show More

24. Hipaa

average Demand
Here's how Hipaa is used in Insurance Coordinator jobs:
  • Maintained HIPAA privacy laws by following guidelines accordingly when handling documents.
  • Updated and maintained client records and progress notes in Access and Provide data system with strict adherence to HIPAA regulations.
  • Integrated new digital file sharing program to easily obtain and distribute personal patient records within HIPAA compliance.
  • Keep up with all guidelines including HIPAA, Medicare, and the new ANSI 5010 standards.
  • Enforced security of patient's Protected Health Information in compliance with HIPAA standards.
  • Exercise confidentiality in all areas, abiding by HIPAA rules and regulations.
  • Check in patients for surgery and assist with HIPAA and privacy forms.
  • Tracked, monitored, and maintained HIPAA training and requirements.
  • Adhered to HIPAA standards and procedures to secure patient confidentiality.
  • Revamped HIPAA forms, consent policies and procedures office wide.
  • Handled confidential records in compliance with current HIPAA guidelines.
  • Assisted with the transition to a HIPAA compliant office.
  • Direct patient communication and understanding of HIPAA practices.
  • Follow all HIPAA requirements and regulations.
  • Coordinated HIPAA training for the office.
  • Fort Stewart, GA Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Abided by HIPAA regulations to protect patients' privacy while gathering personal information for insurance processing.
  • Abided laws and regulations of HIPAA.

Show More

25. HMO

average Demand
Here's how HMO is used in Insurance Coordinator jobs:
  • Authenticated insurance (HMO/PPO) verification of eligibility and benefits.
  • Process all Medicare claims, explaining HMO changes to patients in detail and accurately documenting all benefits.
  • Handle HMO/PPO, Workers' Compensation, no fault, third party and private pay accounts.
  • Verified benefits with customer's insurance for repairs, Medicare, Medicaid, HMO's.
  • Researched HMO option and worked with management to provide alternate medical insurance choices for employees.
  • Filed all insurance claims for hospital services and HMO patients seen in the office.
  • Filed hospital claims with Medicaid and other HMO's for the patients accounts.
  • Counseled employees on all phases of medical, dental, and HMO policies.
  • Obtain referrals from varies HMO and informed choice policies for specialist consults.
  • Explained the differences in insurance options (ex.HMO vs PPO).
  • Assisted in daily operational office support for an HMO office.
  • Audited outstanding HMO accounts for contractual allowances from aging reports.
  • Worked with one HMO company(1 year experience)
  • Initiate PCP referrals for patients with HMO policies.
  • Verified insurances for patients: HMO/PPO/Hospitals.
  • Verify benefits for HMO's, PPO's, MVA's, WC, TPA's and commercial carrier.
  • Company disbanded Nevada Medi Car department and was put in Medicare HMO department, processed emergent ambulance claims.
  • Reviewed plans for allowables and payments, and acquired extensive knowledge of HMO and PPO plans.
  • Run monthly HMO roster and verify eligibility.
  • Process claims for HMO, DMO, and PPO insurance.

Show More

26. Bank Deposits

average Demand
Here's how Bank Deposits is used in Insurance Coordinator jobs:
  • File charts, process payments and make bank deposits, schedule and confirm appointments and enter patient data in computer.
  • End of day duties were to balance the daily deposit, run reports and make bank deposits nightly.
  • Posted daily payments and adjustments, reconciled transactions, collected on accounts, and prepared bank deposits.
  • Track and maintain patient account balances, generate and mail patient statements and prepare bank deposits.
  • Updated daily financial records for the office, including close-out forms and preparation of bank deposits.
  • Billed claims electronically, prepared bank deposits, ran daily close and month end reports.
  • Bank deposits daily, Train all new staff, acted as consultant on PRN basis.
  • Maintained daily finances through daily reports, bank deposits, and production reports.
  • Calculated all monies that come into the practice and made the bank deposits.
  • Entered payments daily into system and bank deposits for all 3 offices.
  • Processed posting payment, bank deposits, and balance end of day.
  • Maintained daily logs of the cash and made necessary bank deposits.
  • Coordinated payroll, bank deposits, and performed the bank reconciliations.
  • Posted payments, prepared bank deposits, and financial reports.
  • Record and receive daily payments and prepare bank deposits accordingly.
  • Enter deposit information in system / make bank deposits.
  • Balanced the cash drawer and made daily bank deposits.
  • Manage daily bank deposits for all incoming payments.
  • Post payments and prepared them for bank deposits.
  • Close daily receipts, making bank deposits.

Show More

27. Insurance Plans

average Demand
Here's how Insurance Plans is used in Insurance Coordinator jobs:
  • Contacted insurance plans to obtain authorizations based on insurance plan contracts and guidelines.
  • Communicate with multiple companies to gather prerequisites and limitations for individual insurance plans.
  • Review for accuracy and create/update all patient insurance plans, track network negotiations and ADA code changes and update accordingly.
  • Verified customers managed care, Medicaid, and Medicare insurance plans via phone, internet, and/or fax.
  • Review and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
  • Set up and maintained insurance plans on both the Medical Manager billing system and CareEvolve systems.
  • Educate and train staff on new insurance plans and also updates/changes to existing insurance plans.
  • Administer insurance plans, such as COBRA, Life Insurance and Employee Health Insurance.
  • Coordinate policy renewals for existing clients and create insurance plans for new clients.
  • Obtain insurance authorization for home care visits with managed care insurance plans.
  • Processed and approved prescriptions for dialysis patients through current insurance plans.
  • Serviced patients with Medicare, Medicaid, and private insurance plans.
  • Balance billed patients for services not covered by insurance plans.
  • Coordinated enrollment and termination of employees in group/life insurance plans.
  • Establish insurance plans and retrieve break down of benefits.
  • Contracted insurance plans for Wal-Mart stores and associate doctors.
  • Enroll new hires and dependents into insurance plans.
  • Well versed with State of Connecticut insurance plans.
  • Verified insurance plans and set-up patient's accounts.
  • Verified, entered & updated all Insurance plans.

Show More

28. Appointment Scheduling

average Demand
Here's how Appointment Scheduling is used in Insurance Coordinator jobs:
  • Provided patient coordination in re to appointment scheduling
  • Act as backup for appointment scheduling, answering phones, patient check in and check out.
  • Assisted Dr. Stone with initial patient intake, appointment scheduling, statements and collections.
  • Performed extensive patient and provider information data entry and coordinated appointment scheduling.
  • Served as primary client interface to ensure proper regular appointment scheduling.
  • Performed reception and appointment scheduling.

Show More

29. Office Supplies

average Demand
Here's how Office Supplies is used in Insurance Coordinator jobs:
  • Scheduled patient surgeries and appointments, created and maintained patient medical charts, collected monies for charges, maintained office supplies.
  • Managed the surgical supplies inventory as well as the office supplies inventory and prepared the time cards for payroll when needed.
  • Maintain office supplies and equipment: copier, printers, postage and credit card machines.
  • Ordered office supplies, and corresponded with property manager to keep office building maintained.
  • Maintained claims, accounts receivable, invoicing, patient records and office supplies.
  • Handle phone and customer inquiries, reports, filing and office supplies.
  • Perform various duties (payroll, ordering office supplies, etc.)
  • Purchased office supplies, maintained office equipment & ordered printed materials.
  • Order all office supplies, other than back office dental supplies.
  • Order all office supplies for front office and break room.
  • Ordered office supplies and conducted inventory on a bi-weekly basis.
  • Maintained inventory of drugs, equipment and office supplies.
  • Ordered office supplies and handled phones and filing.
  • Ordered and monitored company's office supplies.
  • Maintain filing system and order office supplies.
  • Order and maintain department office supplies.
  • Order office supplies, charts, business cards, name tags, etc.
  • Order medical and office supplies as needed .

Show More

30. Hippa

low Demand
Here's how Hippa is used in Insurance Coordinator jobs:
  • Protect patient rights by maintaining confidentiality of personal and financial information, abiding by HIPPA regulations.
  • Maintained compliance with HIPPA regulations and company standards of confidentiality.
  • Practiced patient confidentiality and followed HIPPA guidelines.
  • Maintain patient confidentiality following HIPPA guidelines.
  • Adhered to all federal and government regulations, including the state dental board rules and regulations, HIPPA and OSHA regulations
  • Performed patient chart maintenance daily, filing doctor's notes, x-rays, HIPPA Forms and other patient information.
  • Created new patient packets, update HIPPA Policy information, Payment plan agreements, Cancellation and No-Show policy.
  • Pulled medical charts and faxed information to the appropriate physicians while abiding by the HIPPA regulations.
  • Provided medical office literature covering policies, HIPPA, patient rights and responsibilities.
  • Practiced accurate HIPPA procedures within check-in, check-out, billing and patient contact.
  • Maintained over 250 confidential files and accounts in accordance with HIPPA requirements.
  • Maintained compliance practices and procedures according to OSHA and HIPPA standards.
  • Adhere to HIPPA regulation and guidelines, maintains patient confidentiality.
  • Coordinate and administer COBRA and HIPPA compliance.
  • Contacted commercial insurance companies to obtain payment and adjusted claims, followed HIPPA guidelines to ensure confidentially and compliance regulations were met
  • Complete registration for patient Provide information about Riverside's financial assistance programs when required while adhering to HIPPA
  • Greet Patients as they check in, enter Patient health history and hippa forms.
  • Advanced experience in all aspects of Insurance information Knowledge of HIPPA compliances High proficiency in maximizing reimbursement and reviews

Show More

31. Fee Schedules

low Demand
Here's how Fee Schedules is used in Insurance Coordinator jobs:
  • Post payments, adjust accounts, and contact insurance companies regarding fee schedules, payments, and discounts.
  • Maintain all system updates, insurance fee schedules, frame and lens changes in office computer system.
  • Maintain the system to ensure all insurance fee schedules are current and up to date.
  • Created standardized fee schedules for each insurance company to ensure accurate billing and collection procedures.
  • Will be working with coding, billing, and creating and editing fee schedules.
  • Maintained our system to ensure all insurance fee schedules are current and up-to-date.
  • Enter fee schedules, run reports, and make treatment plans for patients.
  • Share any knowledge I had regarding insurance processing and fee schedules.
  • Input and maintaining of negotiated fee contracts and office fee schedules.
  • Experience in participation with multiple insurance companies and various fee schedules
  • Updated billing encounters and fee schedules as necessary.
  • Examined contracts, fee schedules to determine correct payment
  • Detailed analysis of fee schedules to insurance carriers.
  • Posted payments, ensured correct fee schedules.
  • Update all contracted fee schedules as needed.
  • Retrieved fee schedules from insurance companies.
  • review and appeal claims, collections, update fee schedules; prepare various documents, customer service.
  • Post insurance check payments in dentrix created new fee schedules and updated old ones.

Show More

32. Dental Claims

low Demand
Here's how Dental Claims is used in Insurance Coordinator jobs:
  • Requested authorization and auditor all dental claims Presented diagnosed treatments to patients for doctors.
  • Coded documents/dental claims according to company procedures and State of Texas regulations.
  • Confirmed insurance benefits and prepared medical and dental claims for submission.
  • Provide office assistance and process dental claims for over 20 offices in the Orange/Riverside County area in the central billing office.
  • Appealed denied dental claims, with any and all supporting documentation for payment of a clean claim.
  • Checked status of dental claims, and pulled and filed patients' charts.
  • Process dental claims and verify insurance benefits, also schedule patients appointments.
  • File medical and dental claims using correct diagnosis and procedure codes.
  • Submitted all Pre-Authorizations, as well as dental claims efficiently.
  • Worked directly with insurance companies to settle outstanding dental claims.
  • Process daily dental claims for submission to numerous insurance companies.
  • Called Insurance Companies inquiring about problems with dental claims.
  • Prepared and submitted dental claims via e-claim software.
  • Call insurance companies concerning outstanding dental claims.
  • Prepare medical and dental claims for submission.
  • Bill medical as well as dental claims.
  • Processed high volumes of dental claims.
  • Processed medical and dental claims.
  • Submit all dental claims and pre-treatment estimates either electronically or by mailing.
  • Enter and disbursement of dental claims processing over 200 or 300 per day Benefits contact for insured Administrative duties, pertaining thereto

Show More

33. Insurance Checks

low Demand
Here's how Insurance Checks is used in Insurance Coordinator jobs:
  • Processed and uploaded documents; verified insurance checks for disbursement to homeowners.
  • Classify and administer insurance checks.
  • Verify insurance, post payments & insurance checks, data entry of insurance information, file insurance claims, insurance follow-up.
  • Verify insurance coverage, collect co-pays, track payments, post insurance checks.
  • Make copies, send faxes, and handle all incoming insurance checks.
  • Post insurance checks and take write offs on insurance claims when needed.
  • Posted charges, insurance checks and adjustments as appropriate to accounts.
  • Charge out patients, post insurance checks, insurance billing.
  • Post insurance checks by end of each work week.
  • Prepare daily deposits and enter all Insurance checks.
  • Send out the daily text reminders -Post patient and insurance checks, as well as the every day deposit.
  • collect insurance checks and patients payments.

Show More

34. Computer System

low Demand
Here's how Computer System is used in Insurance Coordinator jobs:
  • Enter insurance information into computer system for new and existing patients for upcoming appointments.
  • Utilize department specific computer systems to verify and process insurance verification for patients.
  • Enter verified insurance information into the department computer system McKesson.
  • Updated and documented collection and patient activity in computer systems.
  • Typed and filed documents and utilized office computer system.
  • Entered insurance and demographic information into computer system.
  • Involved in using various computer systems to verify and test insurance carrier requirements for electronic claims processing with carriers.
  • Work in an internal, task-based computer system to track and manage day to day processes.
  • Provided training to employees and assisted with implementation of transition to computer system and laptops.
  • Created new filing systems and transitioned office from manual operations to computer system format.
  • Scanned insurance cards, photo ID's and all paperwork into the computer system.
  • Utilize several computer systems to ensure the accurate and timely flow of data.
  • Inputted new patients into the computer system software noble accounts.
  • Entered all data into computer systems and performed Medicaid billing.
  • Input insurance into computer system, and file records.
  • Have full working knowledge of Medic Computer System.
  • Post all patients' charges in computer system.
  • Train all employees on computer system.
  • Posted journal entries in the CERNER / DISC / VITAWORKS computer system.
  • Job requires familiarity of the hospitals computer systems and the ability to accurately enter information into our systems using Windows Excel.

Show More

35. Outstanding Balances

low Demand
Here's how Outstanding Balances is used in Insurance Coordinator jobs:
  • Provide counseling to patients advising them of their financial responsibility and obtain credit agreements for outstanding balances.
  • Resolved patient inquiries regarding benefit & eligibility concerns, statements and outstanding balances.
  • Contacted patients via telephone concerning insurance claims and outstanding balances.
  • Managed aging reports and collected outstanding balances.
  • Submitted invoices to patients that had outstanding balances from co-insurance, deductible, and established payment plans set up.
  • Processed requisition for outstanding balances through PeopleSoft to the Health and Wellness center and other medical departments within F.I.U.
  • Researched aging reports and collection of outstanding balances of insurance companies, third party payers and self pays.
  • Traveled to different locations to assist in proper billing techniques and collecting outstanding balances from insurance companies.
  • Collected co-pays, outstanding balances and posted insurance checks to patient's accounts.
  • Placed collection calls to patients with outstanding balances and resolved non-payment/short payment issues.
  • Collected and posted co-payments and outstanding balances from patients at time of service.
  • Contacted customers with outstanding balances to ensure timely collection of fees owed.
  • Negotiated with patients to set up payment plans to settle outstanding balances.
  • Call and follow up with parents on accounts with outstanding balances.
  • Posted and reconciled all insurance payments and outstanding balances.
  • Collected co-pays, surgery deposits and outstanding balances.
  • Worked claims related reports and resolved outstanding balances.
  • Reported and resolved all outstanding balances.
  • Prepare statements of outstanding balances.
  • Prepare collection schedule prior, for patient copays and outstanding balances.

Show More

36. Insurance Authorizations

low Demand
Here's how Insurance Authorizations is used in Insurance Coordinator jobs:
  • Prepare daily reports, research insurance authorizations needed for diagnostics, chemotherapy and referrals for patients.
  • Verified insurance coverage of patients and obtained insurance authorizations when required.
  • Managed utilization reviews and insurance authorizations for over 70 patients.
  • Obtain insurance authorizations and determine patient eligibility.
  • Acquired insurance authorizations for diagnostic procedures.
  • Update and maintain patient insurance authorizations.
  • Maintain all insurance authorizations and denials for Pain Management procedures, medications, and diagnostic testing for entire medical practice.
  • Obtain third party insurance authorizations for oral, inject able and infusion chemotherapy drugs.
  • Create spreadsheets in excel to keep track of insurance authorizations.
  • Pull records and insurance authorizations for following day.
  • Scheduled surgeries and procedures in conjunction with Surgical Coordinator Acquired insurance authorizations for procedures and tests ordered by the attending surgeon.
  • Obtain third party insurance authorizations/pre-certifications for chemotherapy drugs and procedures.
  • Obtained insurance authorizations for new and recertification of current patients.
  • Verify insurance information for optometric patients Obtain insurance authorizations for routine optometric procedures Answer multi-line phone Schedule patient appointments

Show More

37. Unpaid Claims

low Demand
Here's how Unpaid Claims is used in Insurance Coordinator jobs:
  • Verified insurance coverage for patients Followed-up with insurance providers on unpaid claims Performed reception duties as needed
  • Communicate with insurance companies to verify current insurance eligibility and resolve unpaid claims.
  • Save all electronic reports from clearing house to use in showing proof of timely filing for all unpaid claims.
  • Updated and re-billed all unpaid claims to insurance plan via computer system or mail.
  • Performed aging analysis of unpaid claims and researched reason for non-payment.
  • Worked with medical insurance companies in resolution of unpaid claims.
  • Created appeal letters and relevant correspondence to dispute unpaid claims.
  • Follow up on unpaid claims by calling insurance company.
  • Completed appeals and researched submitted but unpaid claims.
  • File appeals on unpaid claims and denials.
  • Assisted the billing department with unpaid claims.
  • Research unpaid claims and denials.
  • Follow up on unpaid claims by calling insurance companies.Contact insurance and/or patients to obtain missing information.
  • Researched unpaid claims and provided necessary documents to insurance companies to ensure payment was received.
  • Post Insurance PaymentsSend Insurance ClaimsDispute unpaid claimsAging reports
  • Strengthened insurance processing and completed follow-up on unpaid claims by checking payments in a timely manner.
  • Posted insurance payments Tracked unpaid claims Reconciled insurance deposits
  • Maintain claims status information by following up the paid and unpaid claims. "
  • Investigate unpaid claimsAssist front office with daily tasksCo-manage the office

Show More

38. Delinquent Accounts

low Demand
Here's how Delinquent Accounts is used in Insurance Coordinator jobs:
  • Reviewed and approved all delinquent accounts before forwarding to an outside collection agency.
  • Maintain monthly practice analysis on current and delinquent accounts, including personal patient accounts and all outstanding insurance claims.
  • Presented delinquent accounts to our collection agency in order to obtain outstanding balance of more than six months.
  • Track Delinquent accounts, send out prior authorizations, track claims, payments received, and remits.
  • Locate and notify patients of delinquent accounts by mail or telephone to solicit payment.
  • Reviewed patient delinquent accounts and set up payment plans to reduce collection activity.
  • Review and work with insurance companies and patients on all delinquent accounts.
  • Process statements to bill patients for past due and delinquent accounts.
  • Follow up with insurance companies and patients to resolve delinquent accounts.
  • Processed monthly private pay billing and handled delinquent accounts.
  • Send delinquent accounts to collections once followed all protocols.
  • Called delinquent accounts to collect past due payments.
  • Helped set up payments arrangements for delinquent accounts.
  • Process delinquent accounts and forward to collections agency.
  • Send out collections notices for delinquent accounts.
  • Follow up on patient's delinquent accounts.
  • Turned over delinquent accounts to collection.
  • Filed delinquent accounts with credit bureaus.
  • input insurance information; verify insurance, following up with insurance denial, delinquent accounts, posting payments and charges.
  • Confirmed patient information, collected copays and set up financial agreements for delinquent accounts.

Show More

39. EMR

low Demand
Here's how EMR is used in Insurance Coordinator jobs:
  • Experienced computer proficiency and prior experience with EMR.
  • Utilized EMR-Crystal Handled all word processing and typing.
  • Maintain and update patient EMR as necessary.
  • Learned 2 different EMR software systems.
  • Input insurance information into EMR.
  • Entered charges into EMR/billing software.
  • Register patients in an accurate, efficient, and timely manner using software systems Centricity EMR, SMS, and IDX.
  • Key Results: * Helped with new EMR implementation of Centricity/Logician system.
  • Experience with excel, Microsoft word, and CPR emr system.
  • Verify, update, and register patient account demographics information in IDX System , Centricity EMR, and RISS.
  • Worked with Medisoft, Misys (EMR/HER), and Excel and other computer software.

Show More

40. Monthly Reports

low Demand
Here's how Monthly Reports is used in Insurance Coordinator jobs:
  • Prepared monthly reports for corporate/division including credit collections, accounts receivable, and overall effectiveness of collection process.
  • Run Weekly and Monthly Reports Verify Insurance via HIQA/Medicare/GHP For Medicaid and Commercial Insurance
  • Managed monthly reports for insurance aging to ensure office timely claim adjudication.
  • Handled, reports, monthly Doctor computation of Associate Doctor salaries, Balancing end of day, all monthly reports.
  • Create monthly reports for corporate office regarding monthly bid activity, employee CDL files and equipment mileage.
  • Prepared various monthly reports as well as answering client's questions about billing and coverage.
  • Provided updated insurance billing and contract information to clients and staff in monthly reports.
  • Generated daily, weekly, and monthly reports for management review.
  • Send monthly statements, end of day procedures, and monthly reports
  • Run end of day and monthly reports in DSN.
  • Prepared daily, weekly and monthly reports as necessary.
  • Prepare monthly reports for Hertz Claim Management IT dept.
  • Prepared monthly reports for upper management for trend reporting.
  • Assist with monthly reports for the department budget.
  • Create, run, and work monthly reports.
  • answer phones, submit claims, input data, create monthly reports

Show More

41. Monthly Statements

low Demand
Here's how Monthly Statements is used in Insurance Coordinator jobs:
  • Maintained patient records, receptionist, performed secretarial duties and prepared monthly statements.
  • Generated monthly statements for patients after reconciling accounts.
  • Worked aging reports and sent letters and monthly statements and reported to collections when all attempts to collect failed.
  • Posted payments to the general ledger, processed monthly statements, and managed the auto-pay setup.
  • Processed and sent out 500-700 monthly statements to patients on the 1st of every month.
  • Assist patients with questions arising from monthly statements and insurance problems.
  • Handle patient billing issues, review and send monthly statements.
  • Worked past dues and ran all monthly statements and reports.
  • Processed and sent out monthly statements to patients.
  • Printed and mailed monthly statements.
  • Implemented monthly statements to patients.
  • Managed patient financial accounts in regards to posting insurance payments, verified insurance coverage, and generating monthly statements.
  • Send monthly statements, and run monthly autopay.
  • Billed monthly statements and prepared customer updates including changes and adjustements Filed claims, primary and secondary.
  • Prepare monthly statements for patients .

Show More

42. Electronic Claims

low Demand
Here's how Electronic Claims is used in Insurance Coordinator jobs:
  • Keyed in surgery and office procedures into electronic billing system and corrected any errors before sending electronic claims.
  • Created electronic claims of patient visit according to government guidelines and file electronically each day.
  • Verified health insurance coverage and filed electronic claims with appropriate medical codes.
  • Cloud SmilesVerify insurance information and send electronic claims to insurance company.
  • Learned new software program as well as new clearing house for submission of electronic claims.
  • Processed electronic claims, obtaining prior authorization, and tracking previous shipments to patients.
  • Prepare and submit paper and electronic claims to insurance companies.
  • Manage timely entry of charges and filing of paper/electronic claims.
  • Initiated the start of electronic claims processing.
  • Review and submission of electronic claims.

Show More

43. Patient Demographics

low Demand
Here's how Patient Demographics is used in Insurance Coordinator jobs:
  • Registered new patients and updated existing patient demographics by collecting detailed patient information, including personal and financial information.
  • Performed monthly re-certification for expiring authorizations to ensure patient demographics, insurance information, verification and eligibility are current.
  • Verified patient demographics, insurance information and maintained balance for collection purposes.
  • Obtained and documented accurate patient demographics utilized various applications and websites.
  • Managed authorization process including insurance verification and patient demographics.
  • Uploaded patient demographics into electronic medical record database.
  • Collect new patient demographics, verify insurance benefits.
  • Verify patient insurance and patient demographics.
  • Update patient demographics and/or insurance.
  • Assisted with front desk reception by checking in patients, collecting patient demographics and all necessary insurance information.
  • Filed to record patient demographics in numerous EMR systems and paper charts if applicable.
  • Updated patient demographics, insurance, and referral information into the Group Management System.
  • Enter patient demographics in computer system, Create and maintain patient files.
  • Entered and updated patient demographics into the computer data base.
  • Input charges and patient demographics for 10 physicians.
  • Register and enter all patient demographics daily.
  • Entered patient demographics and benefit eligility information utilizing DBS system.
  • Obtain pre-authorization of services and maintain accurate patient demographics.
  • Utilize computer software, Intergy and Sage, to input patient information including billing, patient demographics, and CPT/ICD-9 codes.
  • Center, NC Responsible for obtaining and updating patient demographics, insurance and signatures for consent.

Show More

44. Medical Necessity

low Demand
Here's how Medical Necessity is used in Insurance Coordinator jobs:
  • Verify patients' medical insurance benefits and obtain ongoing insurance authorizations and various documents for medical necessity.
  • Verify all information for benefits and eligibility, review for medical necessity as well as any contraindications.
  • Understand each managed care and commercial insurance plan s authorization / referral process and medical necessity requirements.
  • Direct communication with physicians regarding medical necessity and rationale for specific procedures.
  • Handled various correspondence for physicians including letters of medical necessity.
  • Constructed and submitted letters of medical necessity and reconsideration.
  • Requested and kept record of all patient authorizations, progress notes, letters of medical necessity, and discharge summaries.
  • Submit claims, letters of appeals and letters of medical necessity, when needed, to ensure claim payment.
  • Report all non-paid procedures due to medical necessity or bundling to Team Leader for review.
  • Obtained prior authorization/precertification, determined medical necessity based off clinical documentation.
  • Verified all aspects of Insurance to include precertification, authorizations, and obtaining Medical Necessity.
  • Handle CAQH updated Handled Letters of medical necessity Handled appeals when insurance claims denied.

Show More

45. Greeting Patients

low Demand
Here's how Greeting Patients is used in Insurance Coordinator jobs:
  • Assisted with setting appointments, greeting patients, messages and other front office duties.
  • Assist Hygienist with perio charting, greeting patients, appointment confirmation and treatment planning.
  • Handled incoming calls an greeting patients in professional, friendly matter.
  • Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • General front office support at General Practice and OBGYN office such as greeting patients and answering phones.
  • Lead the front office staff in the following, greeting patients while collecting their demographic information.

Show More

46. Providers

low Demand
Here's how Providers is used in Insurance Coordinator jobs:
  • Retrieved information from files as requested and assembled paperwork and reference material as requested by patients or providers.
  • Reviewed patient visits and performed medical coding, dictation and submitted electronic insurance claims to providers.
  • Prepared and facilitated patient referrals to other providers as requested by the primary care physician.
  • Verify patient's insurance/benefits and work with insurance providers for procedure authorizations.
  • Verified member's eligibility and medical benefits, informing providers as required.
  • Prepare surgical packs for providers including prepping charts with patient/procedure specific notes.
  • Work in preparing credentials for new providers and re-credentialing providers.
  • Request referrals from primary care providers if necessary for insurance.
  • Generated referrals from hospitals, rehabilitation facilities and various providers.
  • Communicated with patients and providers regarding eligibility and benefits.
  • Verified and reviewed patient referrals from medical providers.
  • Credentialed and re-credentialed all providers.
  • Initiated and completed prior-authorization requests for providers for office visits, high tech imaging, hospital visits, and chemotherapy visits.
  • Chart Auditing of all of assigned Oregon Health Plan providers; providing weighted formula for calculation of proper chart documentation.
  • Performed chart audits for 9 OB GYN practices for a minimum 40 providers reviewing 5 charts per provider every quarter.
  • Improved the processing of athletic-injury claims by acting as liaison between the Athletic Department, clients, and medical providers.
  • Managed comprehensive project to credential all Medicare providers and clinics and update NPI numbers that had been left to expire.
  • Facilitated patient flow by notifying the providers of patients' arrival, and communicating with patients and clinical staff.
  • Utilize clear and concise communication skills, (written & verbal) in dealings with providers and 3rd parties.
  • Pulled charts, filed, submitted, and entered payments for insurance claims, to providers for patients.

Show More

47. Eaglesoft

low Demand
Here's how Eaglesoft is used in Insurance Coordinator jobs:
  • Utilized Eaglesoft for generating work-related reports for General Manager.
  • Utilized all office equipment including Windows XP, Eaglesoft, Microsoft Word, fax, copier, and email.
  • Verify insurance, schedule appointments, account collections, file insurance claims, proficient with Eaglesoft,
  • Coordinated use of two different software systems after conversion from Windent to EagleSoft.
  • Worked with Eaglesoft, Excel, and Microsoft Word.
  • Worked with Eaglesoft, Fast Attach.
  • Utilized Eaglesoft software, answered multi-line phones, Faxed, scanned, and all front office related tasks.
  • Trained and experience with Eaglesoft Review treatment with patients Greeting patients and scheduling
  • experience in Eaglesoft -coordinating & presenting treatment for endodontics, periodontics, oral surgery, & general dentistry.

Show More

48. Physician Offices

low Demand
Here's how Physician Offices is used in Insurance Coordinator jobs:
  • Provide appropriate documentation and follow up to physician offices, including client authorization/referral documentation.
  • Coordinated and scheduled surgeries for various physician offices.
  • Educate and provide assistance with referring physician offices on how to obtain authorization for patients.
  • Entered lab requisitions for outside physician offices.
  • Act as liaison with physician offices regarding pre-admissions.
  • Confirmed patient insurance coverage via extensive daily contact with insurance carriers, ambulatory staff and physician offices.

Show More

49. Surgical Procedures

low Demand
Here's how Surgical Procedures is used in Insurance Coordinator jobs:
  • Discussed insurance benefits and patient financial responsibility prior to surgical procedures.
  • Scheduled all surgical procedures and acquired authorizations from insurance companies.
  • Schedule surgical procedures, imaging and other diagnostic procedures.
  • Provided clinical information for authorization of surgical procedures.
  • Scheduled outpatient surgical procedures for the urology practice.
  • Schedule Patients for surgical procedures in out-patient facilities/hospitals.
  • Code surgical procedures and submit authorizations requests.
  • Assisted bilingual patients during a consultation with the doctor and also during surgical procedures.
  • Assisted with diagnosis and procedure coding for office visits and surgical procedures.
  • Obtained referrals on office procedures as well as out- patient surgical procedures.
  • Pulled and prepared patients charts for office visits and surgical procedures.
  • Assisted CBO office in maximizing its revenue for surgical procedures.
  • Provide accurate quotes for patients' surgical procedures.
  • Obtained precertification and prior authorization for medically necessary surgical procedures for a seven-physician Plastic Surgery Group.
  • Managed pre-authorization request for surgical procedures, diagnostic and hospital length of stay.
  • Scheduled all off-site pre-surgical procedures such as CT scan, MRI, etc.
  • filed insurance claims; pre-certified surgical procedures; processed payments and produced computer generated reports; attended Medicare regulatory seminars.
  • Scheduled and coordinated outpatient surgical procedures, pre-op and post-op appointments for a Ophthalmology Practice and Ambulatory Surgical Center.
  • Submit pre-certification & pre-authorization for 40+ surgical procedures per month to appropriate insurance companies.

Show More

50. DME

low Demand
Here's how DME is used in Insurance Coordinator jobs:
  • Reported to and assisted Corporate Attorney in contractual revisions and amendments.
  • Inventory for DME* collect Coinsurance* California and Washington state insurance.
  • Managed inventory, including ordering of necessary medications, DME's, supplies and kept good vendor relations.
  • Billed for all DME equipment.
  • Obtained Rx's from doctor's offices for repairs to DME.
  • Entered pre-certification, DME and Rehabilitation information into Epic EMR system.
  • Verified DME benefits for various Insurance Co. Medicare, Aetna, BCBS, UHC and Medicaid countrywide.
  • Trained on all DME equipment Trained in JCAHO and emergency situations.
  • Verified deductibles/copays as well as coverage for patient regarding DME.
  • Fort Worth, TX DME Coordinator/Scheduler/Insurance Coordinator/Data Entry Verified patient insurance to obtain benefits, referrals, and pre-authorizations.
  • position was eliminated) Code all office visits, procedures, drug screens and DME equipment for 400+ visits per week.

Show More

20 Most Common Skill for an Insurance Coordinator

Insurance Companies43.6%
Financial Arrangements6.6%
Patient Care6.4%
Front Desk4.9%
Customer Service4.6%
Treatment Plans3.6%
Insurance Forms3.4%
Medicaid3.3%

Typical Skill-Sets Required For An Insurance Coordinator

RankSkillPercentage of ResumesPercentage
1
1
Insurance Companies
Insurance Companies
35.6%
35.6%
2
2
Financial Arrangements
Financial Arrangements
5.4%
5.4%
3
3
Patient Care
Patient Care
5.3%
5.3%
4
4
Front Desk
Front Desk
4%
4%
5
5
Customer Service
Customer Service
3.8%
3.8%
6
6
Treatment Plans
Treatment Plans
3%
3%
7
7
Insurance Forms
Insurance Forms
2.8%
2.8%
8
8
Medicaid
Medicaid
2.7%
2.7%
9
9
Medical Records
Medical Records
2.7%
2.7%
10
10
CPT
CPT
1.9%
1.9%
11
11
Patient Accounts
Patient Accounts
1.9%
1.9%
12
12
Scheduling Appointments
Scheduling Appointments
1.9%
1.9%
13
13
Phone Calls
Phone Calls
1.8%
1.8%
14
14
Accounts Receivables
Accounts Receivables
1.6%
1.6%
15
15
Medical Billing
Medical Billing
1.5%
1.5%
16
16
Payment Arrangements
Payment Arrangements
1.3%
1.3%
17
17
Dental Insurance
Dental Insurance
1.2%
1.2%
18
18
Data Entry
Data Entry
1.2%
1.2%
19
19
Health Care
Health Care
1.1%
1.1%
20
20
EOB
EOB
1.1%
1.1%
21
21
Billing Questions
Billing Questions
1%
1%
22
22
Insurance Policies
Insurance Policies
1%
1%
23
23
Patient Payments
Patient Payments
0.9%
0.9%
24
24
Hipaa
Hipaa
0.9%
0.9%
25
25
HMO
HMO
0.8%
0.8%
26
26
Bank Deposits
Bank Deposits
0.8%
0.8%
27
27
Insurance Plans
Insurance Plans
0.7%
0.7%
28
28
Appointment Scheduling
Appointment Scheduling
0.7%
0.7%
29
29
Office Supplies
Office Supplies
0.7%
0.7%
30
30
Hippa
Hippa
0.6%
0.6%
31
31
Fee Schedules
Fee Schedules
0.6%
0.6%
32
32
Dental Claims
Dental Claims
0.6%
0.6%
33
33
Insurance Checks
Insurance Checks
0.6%
0.6%
34
34
Computer System
Computer System
0.6%
0.6%
35
35
Outstanding Balances
Outstanding Balances
0.6%
0.6%
36
36
Insurance Authorizations
Insurance Authorizations
0.6%
0.6%
37
37
Unpaid Claims
Unpaid Claims
0.6%
0.6%
38
38
Delinquent Accounts
Delinquent Accounts
0.6%
0.6%
39
39
EMR
EMR
0.5%
0.5%
40
40
Monthly Reports
Monthly Reports
0.5%
0.5%
41
41
Monthly Statements
Monthly Statements
0.5%
0.5%
42
42
Electronic Claims
Electronic Claims
0.5%
0.5%
43
43
Patient Demographics
Patient Demographics
0.4%
0.4%
44
44
Medical Necessity
Medical Necessity
0.4%
0.4%
45
45
Greeting Patients
Greeting Patients
0.4%
0.4%
46
46
Providers
Providers
0.4%
0.4%
47
47
Eaglesoft
Eaglesoft
0.4%
0.4%
48
48
Physician Offices
Physician Offices
0.4%
0.4%
49
49
Surgical Procedures
Surgical Procedures
0.4%
0.4%
50
50
DME
DME
0.4%
0.4%

18,664 Insurance Coordinator Jobs

Where do you want to work?