Insurance Office of America history

IOF started with three employees in Apopka, Florida, with a 1,500 sq.ft. of office space, and by 1989, it had enough business to occupy the entire building at 3,000 sq.ft.

In 1991, IOA experienced 50% growth and had three teams in one office that focused on commercial, personal, and life and health insurance.

In September 1992, IOF’s first three quarters were great, and it passed the previous year by earning $1 million in annual revenue for the first time.

In December 1993, IOF had another great year and reached just under $2 million in annual revenue.

In February of 1994 IOF had grown to employ more than 20 people, which shared office space in close (but cozy) quarters.

In 1995 the inaugural Corporate 5k race was run to celebrate the community and a healthy lifestyle for Orlando businesses.

In May of 1996 IOF purchased a 15,000 sq. ft. building and occupied 50% and the first floor of the Altamonte Springs office space.

In March of 1997 several agents and staff in Cherry Hill, NJ joined IOF in a multi-state expansion as the first satellite branch office.

In 1998 IOA continued its growth with eight and a half million dollars in annual revenue.

In October of 1999 IOA began construction of the 160 Westmonte building next to its already existing Altamonte Springs location.

In 2001, IOA was recognized as one of the fastest growing insurance agencies and moved to #78 on the top 100 Broker List.

In 2002 IOA introduced a new company logo (above) and acquired Match Up Promotions to join the family of companies.

In 2003 the IOA family of companies grew to more than 300 team members nationwide and started an Employee Stock Ownership Plan in the growing organization.

In 2004 IOA purchased Village Plaza at the intersection of 434 and I4.

In December of 2005 IOA earned more than fifty million dollars in revenue.

In 2006 IOA had grown to have more than 20 branch offices nationwide.

In March of 2007 IOA signed a deal with University of Central Florida for the lifetime naming rights to new football stadium plaza.

In June 2008, Heath Ritenour was appointed chief executive officer (CEO) of Insurance Office of America by the IOA Board of Directors.

In October of 2009 IOA became the official insurance broker of the New Jersey Devils.

In 2010 IOA was named by the Orlando Business Journal four consecutive years in a row as one of the top 20 Best Places to Work.

In 2011 IOA became the official insurance broker of the Atlanta Hawks and Six Flags.

In December of 2012 IOA finished with a great year surpassing more than one hundred million dollars in annual revenue.

In August 2013, Insurance Office of America launches RiskScore, a tool for businesses to gain a better understanding of their risks and for IOA to use as the foundation for comprehensive solutions.

On January 17, 2014, IOA went International as a registered broker of the Corporation of Lloyd’s, trading as ACN Services London.

In March 2015, IOA employs its 1,000th team member.

In October 2016, IOA was honored among Business Insurance’s 2016 Best Places to Work in Insurance.

On May 24, 2017, Insurance Office of America became the official insurance broker of Orlando City Soccer Club.

The Orlando Business Journal has recognized IOA CEO Heath Ritenour as one of their 2018 CEO’s of the Year.

In January 2019, IOA CEO Heath Ritenour assumed the Chairman title.

IOA is ranked 18th on Insurance Journal’s 2021 Top 100 Independent Property/Casualty Agencies report and 28th on Business Insurance’s 2021 100 Largest Brokers of United States Business list.