How to hire an insurance office supervisor

How to hire an insurance office supervisor, step by step

Here's a step-by-step insurance office supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an insurance office supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new insurance office supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring an insurance office supervisor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect insurance office supervisor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents insurance office supervisor salaries for various positions.

   Type of Insurance Office Supervisor	Description	Hourly rate
   Insurance Office Supervisor		$19-39
   Office Lead	An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database... Show more	$24-61
   Billing Supervisor	A billing supervisor is primarily in charge of spearheading and overseeing the billing procedures of a company. Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes... Show more	$18-39

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Insurance Verification
   • HIPAA
   • Medicaid
   • Performance Standards
   • Insurance Claims
   • Training Manuals
   • CPT
   • Appeals
   • Patient Accounts
   • Insurance Billing
   • HMO
   • Develop Team
   • Data Entry
   • Front Desk

   Check all skills

   Responsibilities:

   • Manage operating procedure and accounting systems for payroll, operating expenses, supplies and inventory management and commercial accounts.
   • Research CPT and ICD-9 coding discrepancies for compliance.
   • Manage operating procedure and accounting systems for payroll, operating expenses, supplies and inventory management and commercial accounts.
   • Maintain accurate payroll utilizing Kronos system, and enter sick and vacation time information.

3. Make a budget

   Including a salary range in your insurance office supervisor job description is one of the best ways to attract top talent. An insurance office supervisor can vary based on:

   • Location. For example, insurance office supervisors' average salary in utah is 43% less than in district of columbia.
   • Seniority. Entry-level insurance office supervisors 50% less than senior-level insurance office supervisors.
   • Certifications. An insurance office supervisor with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an insurance office supervisor's salary.

   Average insurance office supervisor salary

   $58,393yearly

   $28.07 hourly rate

   ---

   Entry-level insurance office supervisor salary

   $41,000 yearly salary

   Updated December 28, 2025

4. Writing an insurance office supervisor job description

   A job description for an insurance office supervisor role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an insurance office supervisor job description:

   Insurance office supervisor job description example

   Serves customers by selling products; meeting customer needs and providing superior service with high ethical standards.
   This position is focused on the sale of Allstate Insurance Products: Auto Policies Home Policies Rental Policies Renter Policies Commercial Policies -- Small & Large Risks Boat Policies Motorcycle Policies RV Policies Financial Policies -- FIXED Life & Annuity Products Brokerage Policies
   
   Benefits
   
   Monthly Base Pay+Commission+Signing Bonus! Qualified License Reimbursement Willing to train Incoming leads provided by telemarketer and purchase leads Work from Home after 30 days
   
   Responsibilities
   
   Work with existing clients, and establishes new clients by planning and organizing daily work schedule; call on existing clients to collect referrals or work potential new clients to get the sales for new policyholders. Coordinate with CSR for servicing of existing clients as well as required procedures for new clients processes Focuses sales efforts by calling, emailing and/or mailing potential clients to offer them insurance coverage. Keeps management informed by submitting activity and results reports, such as quote reports, weekly work plans, and monthly and annual policyholder activity. Ability to process deposits for policy activation Contributes to team effort by accomplishing related results as needed. Fully understand and abide by Employee Handbook, Nationwide Insurance Corporate policies and local agent's company procedures
   
   Requirements
   
   Must have GA - Property & Casualty License that is active. You WILL NOT be considered if you do not have a P/C license presently Preferred GA - Life, Accident & Sickness License - will be required within 90 days of hire date Meeting Production Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Presentation Skills, Client Relationships, Motivation for Sales Preferred Product Knowledge of the Insurance Industry and fiduciary duty of being an insurance agent with strong ethical values and beliefs Ability to work in dynamic fast paced environments; able to multi-task and handle interruptions Ability to work independently and take responsibility for own actions; be a self-starter when needed Timeliness and Completeness of tasks as a standard work ethic Able to work in common computer systems (Word, Windows Operating Systems such as Excel, etc.); able to learn quickly with new software training Team player and coachable to grow with the Agency & Market/Industry Maintain necessary licenses and CE required for licenses renewal

   Copy this example

   

5. Post your job

   To find insurance office supervisors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any insurance office supervisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level insurance office supervisors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your insurance office supervisor job on Zippia to find and recruit insurance office supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit insurance office supervisors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new insurance office supervisor

   Once you've decided on a perfect insurance office supervisor candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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