An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.

Insurance Representative Responsibilities

Here are examples of responsibilities from real insurance representative resumes representing typical tasks they are likely to perform in their roles.

  • Confer with AAA members to discuss options and plans for the insurance needs of family and services provide.
  • Promote AAA insurance to current, former, and potentially new customers by providing quality and accurate product knowledge.
  • Sole proprietor of insurance brokerage company providing individual/small business health, dental, disability, life, annuities and international insurance.
  • Coordinate with insurance agents to produce insurance policies & policy endorsements.
  • Complete underwriting information when adding new vehicles or performing endorsements to customer policies.
  • Prepare necessary paperwork to process insurance sales and renewals.
  • Assist customers in completing require paperwork and follow-up throughout the application process.
Insurance Representative Traits
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Initiative involves an individual's willingness to take charge or act when an opportunity presents itself.

Insurance Representative Job Description

Perhaps the hardest question to answer when deciding on a career as an insurance representative is "should I become an insurance representative?" You might find this info to be helpful. When compared to other jobs, insurance representative careers are projected to have a growth rate described as "faster than average" at 10% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a insurance representative by 2028 is 48,300.

On average, the insurance representative annual salary is $34,294 per year, which translates to $16.49 an hour. Generally speaking, insurance representatives earn anywhere from $29,000 to $40,000 a year, which means that the top-earning insurance representatives make $11,000 more than the ones at the lower end of the spectrum.

Once you've become an insurance representative, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a licensed sales producer, licensed insurance producer, licensed insurance agent, and health insurance agent.

Insurance Representative Jobs You Might Like

Insurance Representative Resume Examples

Insurance Representative Skills and Personality Traits

We calculated that 26% of Insurance Representatives are proficient in Insurance Companies, Customer Service, and Health Care. They’re also known for soft skills such as Analytical skills, Communication skills, and Initiative.

We break down the percentage of Insurance Representatives that have these skills listed on their resume here:

  • Insurance Companies, 26%

    Followed up with various insurance companies regarding payment, reimbursement or other billing information associated with individual patients.

  • Customer Service, 18%

    Worked diligently at relationship building between both my company and Progressive to streamline replacement rental practice and provide stellar customer service.

  • Health Care, 6%

    Provided consultation regarding health care options including primary physicians, available in-care facilities, dental referrals, prescription restrictions.

  • Medicaid, 4%

    Reviewed medical web sites and Medicare inquiry system to determine eligibility for Medicaid and other insurance policies.

  • New Clients, 4%

    Expanded client base by working collaboratively with benefits brokers and consultants.

  • Life Insurance, 4%

    Determine life insurance protection plan by calculating and quoting rates for immediate coverage and long-term strategy implementation.

"insurance companies," "customer service," and "health care" aren't the only skills we found insurance representatives list on their resumes. In fact, there's a whole list of insurance representative responsibilities that we found, including:

  • Analytical skills can be considered to be the most important personality trait for an insurance representative to have. According to a insurance representative resume, "insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." Insurance representatives are able to use analytical skills in the following example we gathered from a resume: "locate, photo copy, fax, analyze eob's to determine appropriate reimbursement by insurance carriers. "
  • Another commonly found skill for being able to perform insurance representative duties is the following: communication skills. According to a insurance representative resume, "insurance sales agents must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies." Check out this example of how insurance representatives use communication skills: "facilitated communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information. "
  • Initiative is also an important skill for insurance representatives to have. This example of how insurance representatives use this skill comes from a insurance representative resume, "insurance sales agents need to actively seek out new customers in order to maintain a flow of commissions." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "educated the public at a main downtown and satellite locations for the health care initiative insurance plan. "
  • In order for certain insurance representative responsibilities to be completed, the job requires the skill "self-confidence." According to an insurance representative resume, "insurance sales agents should be confident when making “cold” calls (calls to prospective customers whom they have not contacted before)" As an example, this snippet was taken directly from a resume about how this skill applies: "applied active listening skills to gather confidential data from customers and inputted data in computer system meeting confidentiality policies. "
  • See the full list of insurance representative skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an insurance representative. We found that 44.7% of insurance representatives have graduated with a bachelor's degree and 4.2% of people in this position have earned their master's degrees. While some insurance representatives have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every five insurance representatives were not college graduates.

    Those insurance representatives who do attend college, typically earn either a business degree or a health care administration degree. Less commonly earned degrees for insurance representatives include a accounting degree or a psychology degree.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an insurance representative. We've found that most insurance representative resumes include experience from Sanford Health, Community Health Systems, and Altru Health System. Of recent, Sanford Health had 6 positions open for insurance representatives. Meanwhile, there are 4 job openings at Community Health Systems and 2 at Altru Health System.

    But if you're interested in companies where you might earn a high salary, insurance representatives tend to earn the biggest salaries at UC Health, Donegal Group, and Kelly Services. Take UC Health for example. The median insurance representative salary is $35,691. At Donegal Group, insurance representatives earn an average of $34,761, while the average at Kelly Services is $34,310. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on insurance representative salaries across the United States.

    The industries that insurance representatives fulfill the most roles in are the insurance and health care industries. But the highest insurance representative annual salary is in the finance industry, averaging $35,756. In the government industry they make $34,869 and average about $34,015 in the insurance industry. In conclusion, insurance representatives who work in the finance industry earn a 15.3% higher salary than insurance representatives in the technology industry.

    The three companies that hire the most prestigious insurance representatives are:

      What Licensed Sales Producers Do

      In this section, we take a look at the annual salaries of other professions. Take licensed sales producer for example. On average, the licensed sales producers annual salary is $21,146 higher than what insurance representatives make on average every year.

      Even though insurance representatives and licensed sales producers have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require insurance companies, customer service, and health care in the day-to-day roles.

      These skill sets are where the common ground ends though. An insurance representative responsibility is more likely to require skills like "medicaid," "data entry," "patient accounts," and "auto insurance." Whereas a licensed sales producer requires skills like "product knowledge," "sales process," "processing payments," and "identify customer." Just by understanding these different skills you can see how different these careers are.

      Licensed sales producers tend to make the most money in the professional industry by averaging a salary of $42,330. In contrast, insurance representatives make the biggest average salary of $35,756 in the finance industry.

      On average, licensed sales producers reach similar levels of education than insurance representatives. Licensed sales producers are 1.1% less likely to earn a Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Licensed Insurance Producer?

      An Insurance producer, also called an insurance agent that promotes and sells insurance benefits and packages to clients. This includes life insurance, property, and health insurance that is offered by not only one company. They are responsible for promoting customer service and creates a good relationship between the company and the insurer. They also serve as a point of a contract if there are insurers that need someone who can assist them with what particular package they can get.

      Next up, we have the licensed insurance producer profession to look over. This career brings along a higher average salary when compared to an insurance representative annual salary. In fact, licensed insurance producers salary difference is $31,761 higher than the salary of insurance representatives per year.

      A similarity between the two careers of insurance representatives and licensed insurance producers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "insurance companies," "customer service," and "health care. "

      But both careers also use different skills, according to real insurance representative resumes. While insurance representative responsibilities can utilize skills like "medicaid," "data entry," "patient accounts," and "medical records," some licensed insurance producers use skills like "financial services," "medicare," "identify customer," and "client relationships."

      Licensed insurance producers may earn a higher salary than insurance representatives, but licensed insurance producers earn the most pay in the health care industry with an average salary of $78,686. On the other side of things, insurance representatives receive higher paychecks in the finance industry where they earn an average of $35,756.

      In general, licensed insurance producers study at similar levels of education than insurance representatives. They're 3.4% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.

      How a Licensed Insurance Agent Compares

      A licensed insurance agent is primarily responsible for finding and utilizing opportunities to secure insurance sales. Moreover, a licensed insurance agent must reach out to potential clients, discuss and negotiate terms, respond to inquiries, and perform various assessments to determine their ability to uphold financial obligations. Besides building a client base, they also need to handle current policies, process renewals, monitor claims, maintain an accurate record of transactions, prepare progress reports and strategies, and distribute policy proceeds according to the company rules and regulations.

      The third profession we take a look at is licensed insurance agent. On an average scale, these workers bring in higher salaries than insurance representatives. In fact, they make a $34,363 higher salary per year.

      By looking over several insurance representatives and licensed insurance agents resumes, we found that both roles utilize similar skills, such as "insurance companies," "customer service," and "health care." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from insurance representative resumes include skills like "data entry," "patient accounts," "medical records," and "computer system," whereas a licensed insurance agent might be skilled in "medicare," "high volume," "long-term care facility," and "open enrollment. "

      Licensed insurance agents are known to earn similar educational levels when compared to insurance representatives. Additionally, they're 2.3% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.

      Description Of a Health Insurance Agent

      Health Insurance Agents are salespeople whose primary product is health insurance. Insurance companies hire them to reach sales targets. They are trained to sell insurance to individuals or groups of people. They are expected to be familiar with all the products of the company. Health Insurance Agents should assess their clients' needs and recommend the best health insurance product that fits their needs. They should be able to explain the product's features and answer any inquiries that the clients may have. Health Insurance Agents should also know how to compute insurance premiums and estimate payouts.

      Now, we'll look at health insurance agents, who generally average a higher pay when compared to insurance representatives annual salary. In fact, the difference is about $44,684 per year.

      While their salaries may vary, insurance representatives and health insurance agents both use similar skills to perform their jobs. Resumes from both professions include skills like "insurance companies," "customer service," and "health care. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, an insurance representative might have more use for skills like "data entry," "patient accounts," "auto insurance," and "medical records." Meanwhile, some health insurance agents might include skills like "medicare," "product knowledge," "cms," and "open enrollment" on their resume.

      Health insurance agents reach similar levels of education when compared to insurance representatives. The difference is that they're 3.3% more likely to earn a Master's Degree more, and 0.6% more likely to graduate with a Doctoral Degree.