An insurance sales agent is a professional who helps an insurance company generate new business by contacting customers and selling one or more types of insurance. Insurance sales agents conduct interviews of prospective clients to get data about their financial resources and explain the features of the various insurance policies. They analyze the clients' existing insurance policies and customize insurance programs to suit their needs. Insurance sales agents also do other administrative tasks, such as keeping records and handling policy renewals.

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Insurance Sales Agent Responsibilities

Here are examples of responsibilities from real insurance sales agent resumes representing typical tasks they are likely to perform in their roles.

  • Provide a professional customer service experience by educating the prospective beneficiary on original medicare and medicare advantage plans.
  • Specialize in Medicare and ACA plans including life and supplemental coverage.
  • Assist clients with enrollment in Medicare and Medicaid, as well as answering any insurance questions.
  • Qualify Medicare beneficiaries according to CMS guidelines and educate, present, and sell Medicare products.
  • Follow all HIPPA and privacy guidelines, demonstrate client/customer confidentiality.
  • Determine eligibility for government tax credits through the federal marketplace exchange.
  • Facilitate education and personal help to seniors in need of Medicare benefits.
  • Assist customers with federal marketplace applications, tax credits assistance and problem specific directory.
  • Use interpersonal communication techniques, marketing techniques, telephone communication techniques and word processing or desktop publishing software.
  • Sole proprietor of insurance brokerage company providing individual/small business health, dental, disability, life, annuities and international insurance.
  • Assist in handling the paperwork and MLS listing for say properties.
  • Possess the ability to analyze and process according to company procedures and CMS regulations.
  • Process claims, tax information, and customer select plans into the AFLAC SmartApp program.
  • File relevant and detail paperwork for each company with AFLAC plans for current and future needs and opportunities.
  • Comply with all regulatory guidelines as well as HIPAA and privacy guidelines, demonstrate client/customer confidentiality.

Insurance Sales Agent Job Description

Between the years 2018 and 2028, Insurance Sales Agent jobs are expected to undergo a growth rate described as "faster than average" at 10%, according to the Bureau of Labor Statistics. So if the thought "should I become an Insurance Sales Agent?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of Insurance Sales Agent opportunities that are projected to become available by 2028 is 48,300.

Insurance Sales Agents average about $18.31 an hour, which makes the Insurance Sales Agent annual salary $38,082. Additionally, Insurance Sales Agents are known to earn anywhere from $22,000 to $63,000 a year. This means that the top-earning Insurance Sales Agents make $41,000 more than the lowest earning ones.

It's hard work to become an Insurance Sales Agent, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an Agent Assistant, Sales Associate And Cashier, Agent, and Marketing Agent.

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12 Insurance Sales Agent Resume Examples

Insurance Sales Agent Skills and Personality Traits

We calculated that 17% of Insurance Sales Agents are proficient in Customer Service, Insurance Companies, and Casualty Insurance. They’re also known for soft skills such as Communication skills, Self-confidence, and Analytical skills.

We break down the percentage of Insurance Sales Agents that have these skills listed on their resume here:

  • Customer Service, 17%

    Performed to standards required in a demanding customer service/sales environment, engaging customers via telephone in a polite and efficient manner.

  • Insurance Companies, 16%

    Maintain a daily office account maintenance of approximately 15 different insurance companies within the agency

  • Casualty Insurance, 11%

    Provide legendary service to members by accurately quoting and providing detailed explanations of Property & Casualty insurance products.

  • Life Insurance, 9%

    Communicated MetLife life insurance products and guidelines to prospective clients while providing accurate quotes.

  • Communication, 8%

    Demonstrate highly effective communication skills, strong interpersonal skills, Organizational skills and effective time management.

  • AAA, 6%

    Conducted underwriting assessments with current and potential AAA members regarding insurance needs.

Most Insurance Sales Agents list "Customer Service," "Insurance Companies," and "Casualty Insurance" as skills on their resumes. We go into more details on the most important Insurance Sales Agent responsibilities here:

  • Arguably the most important personality trait for an Insurance Sales Agent to have happens to be Communication skills. An example from a resume said this about the skill, "Insurance sales agents must be able to communicate effectively with customers by listening to their requests and suggesting suitable policies." Additionally, other resumes have pointed out that Insurance Sales Agents can use Communication skills to "Field work daily Accomplishments Life Insurance license Skills Used listening Trouble shooting Management Leadership Communication"
  • While it may not be the most important skill, we found that many Insurance Sales Agent duties rely on Self-confidence. This example from a Insurance Sales Agent explains why: "Insurance sales agents should be confident when making “cold” calls (calls to prospective customers whom they have not contacted before)." This resume example is just one of many ways Insurance Sales Agents are able to utilize Self-confidence: "Gathered and input confidential information for creating insurance quotes for prospective customers. "
  • Analytical skills is also an important skill for Insurance Sales Agents to have. This example of how Insurance Sales Agents use this skill comes from a Insurance Sales Agent resume, "Insurance sales agents must evaluate the needs of each client to determine the appropriate insurance policy." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "Analyzed benefits and made recommendations to business owners. "
  • In order for certain Insurance Sales Agent responsibilities to be completed, the job requires the skill "Initiative." According to an Insurance Sales Agent resume, "Insurance sales agents need to actively seek out new customers in order to maintain a flow of commissions." As an example, this snippet was taken directly from a resume about how this skill applies: "Exercised initiative and discretion in maintaining calendars, scheduling appointments, accepting or declining invitations to meetings. "
  • See the full list of Insurance Sales Agent skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an Insurance Sales Agent. We found that 50.8% of Insurance Sales Agents have graduated with a bachelor's degree and 5.7% of people in this position have earned their master's degrees. While most Insurance Sales Agents have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six Insurance Sales Agents were not college graduates.

    The Insurance Sales Agents who went onto college to earn a more in-depth education generally studied Business and Psychology, while a small population of Insurance Sales Agents studied Insurance and Marketing.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an Insurance Sales Agent. We've found that most Insurance Sales Agent resumes include experience from Kemper, HealthMarkets, and American National Services. Of recent, Kemper had 731 positions open for Insurance Sales Agents. Meanwhile, there are 615 job openings at HealthMarkets and 344 at American National Services.

    But if you're interested in companies where you might earn a high salary, Insurance Sales Agents tend to earn the biggest salaries at AAA Southern New England, CNO Financial Group, and DealerPolicy. Take AAA Southern New England for example. The median Insurance Sales Agent salary is $86,132. At CNO Financial Group, Insurance Sales Agents earn an average of $49,378, while the average at DealerPolicy is $46,314. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on Insurance Sales Agent salaries across the United States.

    The industries that Insurance Sales Agents fulfill the most roles in are the Insurance and Finance industries. But the highest Insurance Sales Agent annual salary is in the Finance industry, averaging $51,810. In the Insurance industry they make $37,135 and average about $37,122 in the Agriculture industry. In conclusion, Insurance Sales Agents who work in the Finance industry earn a 46.1% higher salary than Insurance Sales Agents in the Health Care industry.

    The three companies that hire the most prestigious insurance sales agents are:

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      What Agent Assistants Do

      We looked at the average Insurance Sales Agent annual salary and compared it with the average of an Agent Assistant. Generally speaking, Agent Assistants receive $22,540 lower pay than Insurance Sales Agents per year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both Insurance Sales Agents and Agent Assistants positions are skilled in Customer Service, Insurance Companies, and Casualty Insurance.

      There are some key differences in responsibilities as well. For example, an Insurance Sales Agent responsibilities require skills like "AAA," "Sales Agents," "Personal Lines," and "Financial Resources." Meanwhile a typical Agent Assistant has skills in areas such as "Buyers," "Roadside Assistance," "High Volume," and "MLS." This difference in skills reveals how truly different these two careers really are.

      On average, Agent Assistants reach similar levels of education than Insurance Sales Agents. Agent Assistants are 0.8% less likely to earn a Master's Degree and 0.9% more likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Sales Associate And Cashier?

      A sales associate and cashier is an employee who takes on the dual role of helping customers with their product inquiries and facilitating the purchase of the customer. As a sales associate, the employee must be familiar with the different products offered by the company and should be able to direct customers to the product that best suits their needs. As a cashier, the employee must be familiar with the cash register and the system that the company uses to manage sales and facilitate payment. He/She or she must be able to work the equipment needed for a smooth checkout process.

      Next up, we have the Sales Associate And Cashier profession to look over. This career brings along a lower average salary when compared to an Insurance Sales Agent annual salary. In fact, Sales Associate And Cashiers salary difference is $34,833 lower than the salary of Insurance Sales Agents per year.

      Not everything about these jobs is different. Take their skills, for example. Insurance Sales Agents and Sales Associate And Cashiers both include similar skills like "Customer Service," "Communication," and "Sales Goals" on their resumes.

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, Insurance Sales Agent responsibilities are more likely to require skills like "Insurance Companies," "Casualty Insurance," "Life Insurance," and "AAA." Meanwhile, a Sales Associate And Cashier might be skilled in areas such as "Sales Floor," "New Merchandise," "Stock Shelves," and "POS." These differences highlight just how different the day-to-day in each role looks.

      On average, Sales Associate And Cashiers earn a lower salary than Insurance Sales Agents. There are industries that support higher salaries in each profession respectively. Interestingly enough, Sales Associate And Cashiers earn the most pay in the Retail industry with an average salary of $27,753. Whereas, Insurance Sales Agents have higher paychecks in the Finance industry where they earn an average of $51,810.

      In general, Sales Associate And Cashiers study at lower levels of education than Insurance Sales Agents. They're 7.2% less likely to obtain a Master's Degree while being 0.9% less likely to earn a Doctoral Degree.

      How an Agent Compares

      Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.

      The third profession we take a look at is Agent. On an average scale, these workers bring in lower salaries than Insurance Sales Agents. In fact, they make a $24,534 lower salary per year.

      While looking through the resumes of several Insurance Sales Agents and Agents we discovered that both professions have similar skills. These similarities include skills such as "Customer Service," "Insurance Companies," and "Life Insurance," but they differ when it comes to other required skills.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from Insurance Sales Agent resumes include skills like "Casualty Insurance," "AAA," "Sales Agents," and "Personal Lines," whereas an Agent might be skilled in "HR," "Internet," "Real Estate," and "Financial Services. "

      Interestingly enough, Agents earn the most pay in the Insurance industry, where they command an average salary of $40,893. As mentioned previously, Insurance Sales Agents highest annual salary comes from the Finance industry with an average salary of $51,810.

      Agents typically study at similar levels compared with Insurance Sales Agents. For example, they're 0.3% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

      Description Of a Marketing Agent

      A marketing agency is responsible for selling the company's goods and services, identifying promotional techniques to boost brand awareness in the market, and strategizing in increasing sales targets. Marketing agents identify business opportunities by analyzing market trends and public demands that would generate more revenue resources and increase the company's profitability. They also negotiate with potential clients for partnerships, respond to their inquiries and concerns, and address their requests. A marketing agent handles the development of marketing materials, including a budget allocation to support marketing functions and business requirements.

      Now, we'll look at Marketing Agents, who generally average a lower pay when compared to Insurance Sales Agents annual salary. In fact, the difference is about $6,017 per year.

      While both Insurance Sales Agents and Marketing Agents complete day-to-day tasks using similar skills like Customer Service, Life Insurance, and Communication, the two careers also vary in other skills.

      Even though a few skill sets overlap, there are some differences that are important to note. For one, an Insurance Sales Agent might have more use for skills like "Insurance Companies," "Casualty Insurance," "AAA," and "Personal Lines." Meanwhile, some Marketing Agents might include skills like "Positive Attitude," "CMA," "Prospective Guests," and "New Ideas" on their resume.

      Now, let's take a closer look at the financials in each career. The Hospitality industry tends to pay more for Marketing Agents with an average of $57,835. While the highest Insurance Sales Agent annual salary comes from the Finance industry.

      The average resume of Marketing Agents showed that they earn similar levels of education to Insurance Sales Agents. So much so that the likelihood of them earning a Master's Degree is 1.0% less. Additionally, they're more likely to earn a Doctoral Degree by 0.6%.