Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between insurance specialists and service specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance specialist, becoming a service specialist takes usually requires 6-12 months. Additionally, a service specialist has an average salary of $44,150, which is higher than the $34,281 average annual salary of an insurance specialist.
The top three skills for an insurance specialist include patients, customer service and insurance coverage. The most important skills for a service specialist are patients, social work, and criminal justice.
| Insurance Specialist | Service Specialist | |
| Yearly salary | $34,281 | $44,150 |
| Hourly rate | $16.48 | $21.23 |
| Growth rate | -3% | -4% |
| Number of jobs | 98,595 | 207,020 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 53% |
| Average age | 44 | 40 |
| Years of experience | 4 | 12 |
An insurance specialist is an individual responsible for interpreting insurance plans and providing risk management advice to clients and wealth managers. Insurance specialists must have a full understanding of risk management to craft a comprehensive solution that integrates well with the client's portfolio. They need to manage their clients' accounts and should maintain contact with clients after the application process. Insurance specialists must ensure that government insurance programs comply with federal laws, regulations, and contracts within the healthcare industry.
A service specialist is responsible for assisting customers with their inquiries and concerns about the services offered by the organization. Service specialists' duties include responding to customers' requests, updating customers of promotional offers and new services, escalating high-level concerns to the appropriate department, and keeping accurate records of clients' issues and resolutions. Service specialists are also in charge of preparing customer surveys to rate their satisfaction and identifying opportunities for service improvement. A service specialist must display excellent customer service and communication skills to address clients' concerns efficiently and accurately.
Insurance specialists and service specialists have different pay scales, as shown below.
| Insurance Specialist | Service Specialist | |
| Average salary | $34,281 | $44,150 |
| Salary range | Between $27,000 And $42,000 | Between $27,000 And $71,000 |
| Highest paying City | New York, NY | Boston, MA |
| Highest paying state | New Hampshire | Massachusetts |
| Best paying company | Deloitte | Ropes & Gray |
| Best paying industry | Government | Technology |
There are a few differences between an insurance specialist and a service specialist in terms of educational background:
| Insurance Specialist | Service Specialist | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between insurance specialists' and service specialists' demographics:
| Insurance Specialist | Service Specialist | |
| Average age | 44 | 40 |
| Gender ratio | Male, 22.1% Female, 77.9% | Male, 40.1% Female, 59.9% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 7% |