Insurance verification specialist full time jobs

Shift details: Full-time employees will work 40 hours per week Monday-Friday 11am-7pm shift. This role is fully onsite for the first 90 days after that there is the possibility to go remote or hybrid. Worksite location: 4343 Equity Drive, Columbus, OH (270/Roberts Road area) About Gifthealth: At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. About the Intake Specialist: The Intake Specialist will be responsible for accurately and efficiently processing incoming prescriptions within the pharmacy management system. This role requires a keen eye for detail, excellent communication skills, and the ability to work effectively within a team to ensure timely and accurate prescription intake and patient care. Key Responsibilities: Prescription Intake: Receive and process incoming prescriptions, ensuring all required information is accurate and complete. Verification: Verify the accuracy of prescription information with healthcare providers as needed, resolving any discrepancies promptly. Collaboration: Work closely with pharmacists, pharmacy technicians, and other healthcare professionals to ensure a seamless intake process. Documentation: Maintain accurate and thorough records of all prescription intake activities and communications. Customer Service: Provide exceptional customer service to patients and healthcare providers, addressing inquiries and concerns promptly and professionally. Problem Solving: Identify and resolve issues related to prescription intake, including missing or unclear information. Compliance: Adhere to all regulatory requirements and company policies regarding prescription intake and patient privacy (HIPAA). Patient Communication: Communicate with patients to obtain necessary information or clarification regarding their prescriptions. Data Entry: Accurately enter prescription information into the pharmacy management system, including patient details, medication, dosage, and prescribing physician information. Requirements Required Qualifications: High school diploma or equivalent required. Additional education or certification in healthcare or pharmacy technology is a plus. Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Preferred Skills Qualifications: Excellent data entry and computer skills, with the ability to work in multiple system. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of medical terminology and pharmacy operations is a plus. Strong problem-solving abilities. Effective communication skills, both verbal and written. Strong attention to detail and accuracy. Pharmacy Technician Certification preferred. Pharmacy Technician Trainee license will be required for this role, but we will support candidates in obtaining this before their start date. Our Offer To Ensure You Choose Gifthealth This is a unique opportunity to impact the lives of thousands of patients while shaping the future of patient care in a fast-paced, tech-enabled pharmacy services organization. You'll be empowered to lead at scale, innovate with purpose, and build an enduring culture of excellence. Competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance. 401(k) with company match that is immediately vested. Generous paid time off and flexible work environment. Ongoing professional development and career growth opportunities. Salary Description $16 - $20 / hour

Job DescriptionDescription: Shift details: Full-time employees will work 40 hours per week Monday-Friday 11am-7pm shift. This role is fully onsite for the first 90 days after that there is the possibility to go remote or hybrid. Worksite location: 4343 Equity Drive, Columbus, OH (270/Roberts Road area) About Gifthealth: At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. About the Intake Specialist: The Intake Specialist will be responsible for accurately and efficiently processing incoming prescriptions within the pharmacy management system. This role requires a keen eye for detail, excellent communication skills, and the ability to work effectively within a team to ensure timely and accurate prescription intake and patient care. Key Responsibilities: Prescription Intake: Receive and process incoming prescriptions, ensuring all required information is accurate and complete. Verification: Verify the accuracy of prescription information with healthcare providers as needed, resolving any discrepancies promptly. Collaboration: Work closely with pharmacists, pharmacy technicians, and other healthcare professionals to ensure a seamless intake process. Documentation: Maintain accurate and thorough records of all prescription intake activities and communications. Customer Service: Provide exceptional customer service to patients and healthcare providers, addressing inquiries and concerns promptly and professionally. Problem Solving: Identify and resolve issues related to prescription intake, including missing or unclear information. Compliance: Adhere to all regulatory requirements and company policies regarding prescription intake and patient privacy (HIPAA). Patient Communication: Communicate with patients to obtain necessary information or clarification regarding their prescriptions. Data Entry: Accurately enter prescription information into the pharmacy management system, including patient details, medication, dosage, and prescribing physician information. Requirements: Required Qualifications: High school diploma or equivalent required. Additional education or certification in healthcare or pharmacy technology is a plus. Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Preferred Skills Qualifications: Excellent data entry and computer skills, with the ability to work in multiple system. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of medical terminology and pharmacy operations is a plus. Strong problem-solving abilities. Effective communication skills, both verbal and written. Strong attention to detail and accuracy. Pharmacy Technician Certification preferred. Pharmacy Technician Trainee license will be required for this role, but we will support candidates in obtaining this before their start date. Our Offer To Ensure You Choose Gifthealth This is a unique opportunity to impact the lives of thousands of patients while shaping the future of patient care in a fast-paced, tech-enabled pharmacy services organization. You'll be empowered to lead at scale, innovate with purpose, and build an enduring culture of excellence. Competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance. 401(k) with company match that is immediately vested. Generous paid time off and flexible work environment. Ongoing professional development and career growth opportunities.

Job Description - Remote One Future of Indianapolis Office - BIG is hiring a Full-time remote position for an Agent and Manager in IN, IL, KY, MI, OH AND WI. Qualifications and Skills Needed Computer Skills are a Must Experience with Outlook is Helpful Phone Experience A Passion to be the Best if Your Field - Commit to Learning Commitment for Attending All Virtual Meetings and Trainings High Personal Integrity and Character Work Ethic, Self Motivation and a Desire to Succeed Excellent Verbal and Communication Skills Accountable and Coachable Team Player Ability to Consistently Work from Home with Success Benefits and Perks Large Product Portfolio Multiple Product Lines Multiple Companies to offer Rapid Income and Career Advancement Potential No Experience income potential 50k to 80k in the first year Seasoned Agent income potential 100k to 200k+ in the first year Bonuses Long Term Income - Residual Training Platform tailored across the board. From agent level to leadership and up to Home Office. Company Generated Leads at No Cost to You - Generated directly from Home Office Coaching and Mentorship Low Stress, No Politics and Great Working Environment Powered by JazzHR jUv3MmcKqA

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. **Responsibilities And Duties:** Accurately identifies patient in the EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid entiality. Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processes BWC patients. Transcribes ancillary orders Schedules outpatients Generates, prints, and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and department goals Attempts to collect residual balances from previous visits Answers questions or concerns regarding insurance residuals and self pay accounts Uses knowledge of CPT codes to accurately select codes from clinical descriptions Generates appropriate regulatory documents and obtains consent signatures. identifies and/or determines patient Out of Network acceptance into the organization Reviews insurance information and speaks to patients regarding available financial aid Explains billing procedures, hospital policies and provides appropriate literature and documentation Scans required documents used for claim submission into patient's medical record Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed Complies with policies and procedures that are unique to each access area Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas Goes to the Nursing Units to register or obtain consents Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patients. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts Maintains patient logs for statistical purposes Reviews insurance information and determines need for referrals and/or financial counseling. Educates patients on MyChart, including activation. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Patient Relations AnalystCompany: Oak Street HealthRole Description:The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention. Patient Relations Analysts (PRAs) are an integral part of the Oak Street Health care team. Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team and outreach team for questions regarding medicare and eligibility. Patient Relations Analysts are daily key players, particularly during Medicare's Open Enrollment, ensuring that our patients are informed of all their options surrounding Medicare. The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice Manager. Responsibilities:Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan Serve as internal resource in the clinic on insurance questions for providers and staff Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient) Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage Manage the welcome visit and orientation process for new Oak Street Health patients Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs Support the clinic management team on operational activities as needed, including scheduling and billing Provide exceptional customer service Foster patient engagement through the design and execution of events, including center tours Other duties as assigned What we're looking for Required Qualifications:Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc. US work authorization Strongly Preferred Qualifications:Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics Preferred Qualifications:Experience with helping patients or customers understand their insurance coverageA passion for working with others to create an unmatched patient experiencesA problem-solving orientation and a flexible and positive attitude Sales background preferred Experience with and a supportive attitude toward our patient population of older adults CRM experience a plus Bachelor degree preferred, or equivalent experience Experience helping patients navigate the health care system, especially related to Medicare and Managed CareAnticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21. 10 - $40. 90This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 04/24/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Description Now Hiring! Legal & Billing Specialist Reports to: Chief Operating Officer Pay Rate: $25.50 hourly Schedule: Full Time, Monday-Friday The Legal & Billing Specialist serves as a key administrative professional supporting both the operational and financial aspects of the firm. This position combines legal administrative support with billing and client account management responsibilities. The ideal candidate is detail-oriented, professional, and capable of balancing client service, legal coordination, and financial accuracy in a fast-paced law firm environment. Key Responsibilities Billing & Financial Administration Manage the complete billing cycle, including drafting, reviewing, finalizing, and distributing client invoices. Coordinate pre-bill review with attorneys; process adjustments and ensure billing accuracy. Record and apply client payments, process credit card and check transactions. Track and follow up on outstanding balances to maintain healthy accounts receivable. Generate financial and billing reports for firm leadership as needed. Respond promptly to client billing inquiries with professionalism and accuracy. Legal & Administrative Support Serve as the first point of contact for clients, visitors, and phone inquiries. Prepare, proofread, and file legal correspondence and case documents. Manage case files (digital and physical), ensuring accuracy, confidentiality, and compliance with firm policies. Schedule appointments, hearings, and court deadlines, maintaining attorney calendars. Coordinate with attorneys, clients, and courts for filings, communications, and case updates. Assist with onboarding new matters, maintaining SOP documentation, and ensuring proper case closure. Required Skills & Abilities Strong understanding of billing and collections processes, ideally in a legal or professional services environment. Working knowledge of legal terminology, case management, and document handling. Excellent written and verbal communication skills. High attention to detail and accuracy in both billing and documentation. Strong organizational and time management abilities. Proficiency in Microsoft Office Suite; familiarity with legal billing or case management software preferred. Ability to handle confidential information with discretion. Education & Experience Associate's degree in Business Administration, Accounting, or Legal Studies preferred. Minimum of 3 years of combined experience in billing, finance operations, or legal administrative support. Law firm or professional services experience strongly preferred. Physical Requirements Prolonged periods of sitting and computer use. Must be able to lift up to 15 pounds as needed. Who Are We: ***************************** An Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

** Patient Service Specialist **Type of Employment:** Full Time **Schedule:** Monday- Friday (hours vary, 2 evenings per week till 7pm) **Compensation:** $16.00 - $19.00/hr (pending experience) When patients enter our outpatient physical therapy center in **Columbus,** we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. **Why Join Us:** **(benefits for full-time at 32+ hours/week)** + **Start Strong** : Our mentorship and orientation programs ensure a successful transition + **Recharge & Refresh:** Generous PTO to maintain a healthy work-life balance + **Your Health Matters:** Comprehensive medical/RX, health, vision, and dental plan offerings + **Invest in Your Future:** Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! **Responsibilities** + Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out + Schedule patient appointments in person and via phone + Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team + Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications **Qualifications** **Minimum:** + High School Diploma or GED + 1 Year of OP Experience **Preferred:** + 1 Year Front Desk experience + Healthcare experience **Additional Data** _Equal Opportunity Employer/including Disabled/Veterans_ Apply for this job (*************************************************************************************************************************************************************** Share this job **Job ID** _349877_ **Experience (Years)** _1_ **Category** _Administrative - Administrative Services_ **Street Address** _783 Bethel Road_ **Min** _USD $16.00/Hr._ **Max** _USD $19.00/Hr._

* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm What You Will Do: * Register patients * Verify insurance * Patient communication * Soft collection when registering patients * Using EPIC * Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. * Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. * Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. Minimum Qualifications: * Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. * Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Medical Billing Specialist (Behavioral Health) A Great Opportunity / Full Time / $17.50 - $18.50 per hour Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include: Responsible for all aspects of billing including, but not limited to collecting necessary billing documentation, preparation of invoices, posting payments Responsible for collection of all client company accounts, proactive research of troubled client accounts and communication with operations and third-party partners regarding client accounts Responsible for filing paper correspondence Follow up daily on billing practices for assigned payers and assist team members as needed Complete other duties as assigned by management Identify and meet deadlines Requirements for this position include: High school diploma required, Associate's degree or certification in medical billing/coding is preferred. At least 1 year of medical billing experience and experience with billing software. Knowledge of insurance including Medicaid, Medicare, and Commercial insurance. Understanding of explanation of benefits (EOB's), claim denials, and account receivables. Knowledge of healthcare or human services is preferred and experience with Behavioral Health billing is a plus. Strong organizational, prioritization and written and verbal communication skills. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Paid-time off. Employee referral bonus program. About ViaQuest To learn more about ViaQuest visit: ********************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************

Compensation Type: HourlyCompensation: $18.81 The Academic Office Specialist provides general administrative, clerical, and project support for an academic department. This role utilizes basic or advanced office and research skills, depending on position assignment and skill level demands. The incumbent assumes responsibility for administrative, clerical, and support tasks specific to the academic department. This position supports the academic functions of all department programs, programmatic accreditation functions, faculty, and the Chairperson. Office Support Provides administrative and clerical support to the Chairperson, faculty, and staff. Maintains and sets up a virtual and physical filing system. Files, organizes, and cross-indexes files. Completes and processes forms, records, and other documents in accordance with established procedures. Assists the department in scheduling meetings, including invitations, parking passes, and room scheduling. Assists with special events by coordinating rooms and partnering with other departments to ensure the successful set-up and execution of special events. Coordinates the digitization and maintenance of files and multimedia materials for use in the classroom. May be assigned to originate correspondence on behalf of the Chairperson and maintain signature authority on delegated routine matters. Maintains confidential or sensitive records and information. Academic Support Works with faculty, Chairperson, and Curriculum Management to set up/modify course sections each semester. Works with faculty to obtain contract “load and reassigned time” forms each semester, submit to the Chairperson for review/approval, and enter approved information into the system of record. Register students, as requested by the Chairperson and Advisors. Works with the Office of the Executive Vice President - Administrative Operations (EVPAO) to ensure faculty/adjust load information is accurate every semester. Runs faculty workload reports for the Chairperson. May also review and provide feedback to the Chairperson regarding faculty workload reports. Works with Central Scheduling and EVPAO to ensure all classroom/lab room capacities and software information are accurate. Assists Chairperson with departmental accreditation activities. Provides direct support to department Lead Instructors and Program Coordinators, as needed. Assists with the department's work-study students to ensure projects are completed. Works with faculty and the Print Shop to ensure all marketing materials are current and an adequate supply is available. Utilizes programs to help edit program webpages as needed. Customer Service Provides customer services within the assigned department or functional area to students, the general public, and others by furnishing and obtaining information, resolving routine problems, assisting with procedures, processes, and requirements, and performing other customer service responsibilities, as necessary. Maintains exceptional public relations and customer service to the general public, students, faculty, staff, and others. Greets and routes students and other visitors to the appropriate place, answers the telephone, routes calls, takes messages, and provides general information about the department. Monitors department e-mail account and distributes/responds appropriately. Furnishes and obtains information and works to resolve issues with the Chairperson. Assists with setting up interviews and provides applicant information, as requested. Communicates with faculty and staff regarding messages and student questions in a timely manner. Facilities & Financial Monitors budgets and works with the Chairperson to initiate/submit budget transfers, as necessary. Monitors the program budget accounts and informs the Chairperson and faculty, as appropriate, on the amounts left in the accounts, as needed. Orders office and classroom supplies, as necessary. Reconciles P-Card statement monthly. Organizes the ordering and storing of supplies as needed. Acts as liaison between Bookstore and faculty for textbook adoptions and classroom supplies. Initiates work orders, such as housekeeping and general maintenance, and follows through until completion. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications High School Diploma or GED One (1) year of experience in a customer service position State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s) Preferred Qualifications Microsoft Office Certification Associates in Business *An appropriate combination of education, training, coursework, and experience may qualify a candidate. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Job Details Northland - Columbus, OH Full Time High School $16.00 - $21.00 Hourly None Day FinanceDescription ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. SUMMARY: The Medical Billing Specialist ensures accurate coding, timely claim submission, and efficient reimbursement for clinical services. This role reviews documentation, assigns codes, prepares and submits claims, follows up on denials, and maintains compliance with payer policies and HIPAA. ESSENTIAL JOB RESPONSIBILITIES: Review clinical documentation and assign accurate ICD-10-CM, CPT, and HCPCS codes. Prepare, scrub, and submit clean claims to commercial, Medicare/Medicaid. Verify insurance eligibility/benefits and obtain prior authorizations as needed. Monitor claims status; research, correct, and resubmit denials/edits; post payments and adjustments. Manage patient billing: statements, payment plans, refunds, and resolution of billing inquiries. Reconcile daily charges, payments, and balances; escalate discrepancies. Maintain current knowledge of payer policies, NCCI edits, and regulatory updates. Protect PHI and uphold HIPAA and organizational privacy/security policies. Collaborate with providers, clinical staff, and revenue cycle team to optimize documentation and reimbursement. Core Competencies Accuracy & Compliance (coding guidelines, HIPAA) Analytical Problem-Solving (EOB/ERA analysis, denial trends) Time Management & Prioritization Collaboration & Provider Education Professionalism & Patient Service BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications Required Qualifications High school diploma or equivalent required. Active billing/coding certification. 1-3+ years of recent medical billing/coding experience in an outpatient, inpatient, or specialty setting. Proficiency with EHR/PM systems (e.g., Epic) and clearinghouses. Working knowledge of ICD-10-CM, CPT/HCPCS, modifiers, payer rules, and claims lifecycles (837/835). Strong understanding of denials management, aging A/R, and reconciliation. High attention to detail; ability to meet volume and accuracy targets. Excellent communication and customer service skills. Preferred Qualifications Experience in [primary care, behavioral health, etc.] Familiarity with Medicare LCD/NCD guidance and state-specific Medicaid policies. Knowledge of risk adjustment (HCC), HEDIS-quality documentation, and prior auth workflows.

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Campus Overview Kettering Health Springfield The one-story, 42,000-square-foot medical center, located at 2300 N. Limestone St., is expected to open in the spring of 2022. Available services will include: 24/7 emergency center including lab and imaging Medical offices for primary care and specialty services The medical facility will employ approximately 50 full-time positions, and it is expected to cost $20 million to build. The new location builds on Kettering Health's existing services in Springfield, including a primary care office on Middle Urbana Rd. and a health center on Emmanuel Way that offers imaging services, physical and occupational therapy, primary care, and specialty services. Responsibilities & Requirements Patient Registration I position's major duties include, but are not limited to the following: Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication. Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts Ensuring that payer sources and payment arrangements and options have been discussed Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable) Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents Preferred Qualifications Qualifications: Previous registration or scheduling experience strongly preferred Excellent written and oral communication skills Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge Demonstrated competency in working in teams and ability to effectively communicate with all levels Ability to learn site specific patient processing software. Computer literate and very strong with Microsoft Office Suite. Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner Flexible schedule to fit staffing needs. Education: High school diploma required One or more years of medical office or customer service experience required

Job Details Mary Rutan Health Center - Bellefontaine, OH Full-Time Day (1st Shift) Description Verifies patient insurance coverage for therapy services and effectively documents benefit information. Subject matter expert in completing the prior authorization process and pre-determination with insurance companies. Able to answer patient questions regarding financial obligations. Oversees charge reconciliation to ensure billing accuracy. Services on the internal denials team and actively researches causes/trends for therapy denials. Works closely with the billing office and coding team to adjust past claims related to coding issues. Reviews relevant data for each of the therapy departments and generates daily, weekly, and monthly reports. Assists with workflow management as it elates to scheduling/chart organization/insurance verification. Communicates effectively with office staff and therapists regarding insurance issues/concerns. Fills in for front office stations in the event of staff shortages. Regulatory Requirements High school graduate or equivalent. Prior experience in a medical setting is required. Experience with insurance preferred. Language Skills Ability to communicate in English, both verbally and in writing. Additional languages preferred. Excellent interpersonal skills. Skills Meditech experience is preferred. Excel spreadsheet/data analysis skills are required. Knowledge of medical terminology is preferred, especially ICD-10 and CPT codes. Ability to type 40 words per minute.

Job Details West Liberty, OH Full Time High School Health CareReferral Specialist Job Title: Referral Specialist Department: Quality Time Commitment: Full-time Reports To: HIM Coordinator FLSA Status: Non-exempt Location: West Liberty, Ohio (Supports all locations) Position Summary Community Health and Wellness Partners (CHWP) is an integrated primary care community health center that utilizes a beam-based care model, sharing patient-care responsibilities among members of a team. The Referral Specialist primary function is to support continuity of care by coordinating, processing, and tracking referrals across a variety of medical, behavioral health, and specialty services. This position is responsible for reviewing and processing referral requests from CHWP providers, scheduling appointments when appropriate, obtaining prior authorizations when required, and ensuring that all documentation is accurately entered into the Electronic Health Record (EHR). The Referral Specialist also monitors referral statuses, follows up with patients and specialists, and ensures timely closure of referrals in accordance with organizational policy. This role requires clinical and administrative judgment, familiarity with CPT and ICD codes, and the ability to multitask effectively in a fast-paced environment. The Referral Specialist works collaboratively with providers, care teams, and referral staff across departments to ensure a seamless and patient-centered referral process that supports CHWP's Mission, Vision, and Values. PRIMARY ACCOUNTABILITIES Achieve Results Directly supports patient well-being by ensuring timely and accurate coordination of referrals and authorizations, facilitating access to essential health services. Positively impacts clinic efficiency by maintaining a high standard of referral processing, documentation, and communication across internal teams and external providers. Contributes to the success of quality initiatives by meeting or exceeding performance benchmarks for referral turnaround times, documentation accuracy, and referral closure rates. Ensures accuracy, efficiency, and confidentiality in EHR documentation, patient records, and administrative processes related to referrals and prior authorizations. Promotes a positive patient experience by providing clear, professional communication and timely follow-up during the referral process. Operational Excellence Ensure that all referral and prior authorization processes are carried out in accordance with organizational policies, payer requirements, and regulatory standards (e.g., HIPAA, HRSA, PCMH). Maintain accurate and timely documentation within the EHR to support quality care, referral tracking, and reporting requirements. Adhere to established workflows and timelines for outgoing and incoming referrals, including follow-up, documentation, and closure, to support continuity of care and operational efficiency. Support the effectiveness of the team-based care model by collaborating closely with providers, nursing staff, case management, and other referral team members. Participate in continuous quality improvement efforts related to referrals, authorizations, and patient access, identifying and addressing workflow barriers as needed. Relationship Management Build and maintain professional, respectful communication with patients during the referral process, ensuring they understand next steps, appointment details, and follow-up expectations. Coordinate with external providers, specialists, and clinics to schedule appointments, confirm referral acceptance, and obtain necessary documentation. Communicate with insurance payers and third-party portals as needed to obtain authorizations and ensure timely processing of referrals. Collaborate effectively with providers, nursing staff, behavioral health, case management, and administrative teams to ensure accurate, efficient, and patient-centered referral coordination. Support a positive team environment by sharing updates, best practices, and problem-solving approaches with peers and leadership. Professionalism & Stewardship Serve CHWP's Mission by providing quality, whole-person, patient-centered medical care to anyone and everyone in our community. Aspire to CHWP's Vision to change lives within our community by eliminating barriers and providing a standard of healthcare that improves the well-being of the whole person. Commitment to the Values of CHWP (BLESSED): Be welcoming Listen with heart Educate patients Serve with excellence Share best practices Eliminate barriers Develop relationships Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization. Compliant with HIPAA. Volunteer to serve the community by offering five (5) hours annually to a community service program. PRIMARY TASKS & DUTIES Monitors the EHR regularly throughout the day to capture new referral requests as soon as they come in, carefully reviewing to ensure all necessary information is included (diagnosis, urgency, documentation) before processing. Coordinates with internal departments (e.g., Behavioral Health, Case Management, Pharmacy) to assign and process incoming referrals appropriately. Process both incoming and outgoing referrals and attach all relevant documentation in the EHR. Document all communication and status updates in the referral module, including attempts to contact the patient. Utilizes third-party payer/insurance portals to initiate the prior authorization process when required for STAT orders or specific insurance types (e.g., Tricare/Military). Performs timely tracking on outstanding referral appointments and documents communication efforts with both the patient and receiving clinics to ensure referral loop closure. Follows established workflows to meet the highest level of efficiency and timeliness for patients. Escalates referrals per escalation protocol (e.g., no appointment within 14 days, specialist request for additional testing, patient non-response). Documents all referral-related communication, status changes, and patient outreach attempts in the Referral Module using structured fields. May schedule specialty appointments directly on behalf of the patient for both internal and external services, based on urgency and patient readiness. Conducts audits of open referrals to ensure documentation of consultation notes or follow-up is complete. Organizes and prioritizes workload based on acuity, including prioritizing STAT and Urgent referrals in accordance with timelines outlined in the Referral Policy. Attaches documentation to the patient chart Maintains confidentiality by following all applicable HIPAA regulations. Performs other related functions requiring proficiency in communication and organizational skills. Seeking educational opportunities to increase competence, personal and professional growth through in-house education materials, conferences, and community resources. ESSENTIAL FUNCTIONS/KEY COMPETENCIES Strong ability to multitask, track referral progress, and maintain focus across multiple referral work pools. Excellent time management skills, consistently meeting or exceeding productivity standards. Strong attention to detail. Clear and professional communication with patients, providers and external clinics. Skilled in managing difficult clients and patients with empathy and patience. Excellent verbal and written communication skills. Demonstrates solid knowledge of medical practices and charting requirements. Ability to perform certain medical tasks within assigned scope of practice. High-level problem-solving skills to improve patient care and staff support. Adheres to evidence-based practices, including safety, infection control and clinical quality. Participate in aspects related quality compliance, improvement and risk management for FQHC, PCMH, NCQA, and organizational quality programs and initiatives. Engage in all corporate compliance requirements and quality initiatives of CHWP. Ability to utilize computers for data entry and information retrieval. All other duties assigned by Leadership, Management or Administration. Qualifications QUALIFICATIONS AND REQUIREMENTS Education Minimum education - High school diploma or equivalent Preferred; Medical Assistant Certified or Licensed to practice nursing in the State of Ohio. Equivalent Experience One to two years medical office billing, registration, or scheduling experience could be substituted for the formal certification, provided there is demonstrated knowledge of medical terminology and insurance authorization processes. Alternatively, one year of nursing as a nurse in a clinic setting Experience with billing, scheduling, referrals or registration in a clinical environment (1-2 years) is required. Additional Knowledge Familiarity with CPT and ICD coding Understanding of insurance authorization processes, including requirements for prior authorizations. Certificates and Licenses Valid Ohio Driver's license BCLS Certified Professional Demonstrated expertise in relevant medical practices, protocol, trends and best practices in clinical areas assigned. Demonstrated knowledge and success in affecting overall health center operations. Experience/Knowledge of accreditation processes and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a community health center environment. Ability to manage multiple responsibilities and emergency situations successfully Proficiency in knowledge of office management, use of computers, software packages, and office machines Physical/Environmental Occasional lifting of 40 - 50 lbs. and pushing of 5-20 lbs. Sitting approximately 80% of the time, standing/walking approximately 20% of the time. A medium to high level of manual dexterity is required. Bending and reaching approximately 20% of the time. Normal accessibility and mobility throughout the region required. Normal overtime/extended work hours. Blood Borne Pathogen Exposure (Please Check One) _____ Category I: Job classification includes ALL employees who have occupational exposure* to blood borne pathogens* (blood or body fluids) while performing their job duties. _____ Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required. _____ Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment. SUPERVISORY RESPONSIBILITIES Direct/Indirect WORK ENVIRONMENT The work environment is consistent with typical administrative and clinical support setting within a healthcare organization. This position is primarily office-based, with work performed at a computer in a clinical or administrative area. It may involve frequent interaction with internal departments and occasional phone communication with patients or external providers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours This is a full-time position, non-exempt. Referral Specialist work hours are Monday through Friday, with shifts scheduled between 7:00 AM and 5:30 PM, depending on clinic needs and staff availability. Weekend or evening hours are not typically required for this role. Wages Starting wages for Referral Specialist will be negotiable based on Community Health & Wellness Partners pay policies and factors such as education and experience, national and state average compensation recommendations based on location and region. Introductory Period Ninety (90) calendar days probationary period. The successful completion of the introductory period does not alter the at-will employment status. EQUAL OPPORTUNITY EMPLOYER Community Health and Wellness Partners is an Equal Opportunity Employer.

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Campus Overview Kettering Health Springfield * The one-story, 42,000-square-foot medical center, located at 2300 N. Limestone St., is expected to open in the spring of 2022. * Available services will include: * 24/7 emergency center including lab and imaging * Medical offices for primary care and specialty services * The medical facility will employ approximately 50 full-time positions, and it is expected to cost $20 million to build. * The new location builds on Kettering Health's existing services in Springfield, including a primary care office on Middle Urbana Rd. and a health center on Emmanuel Way that offers imaging services, physical and occupational therapy, primary care, and specialty services. Responsibilities & Requirements Patient Registration I position's major duties include, but are not limited to the following: * Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication. * Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts * Ensuring that payer sources and payment arrangements and options have been discussed * Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable) * Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account * Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents Preferred Qualifications Qualifications: * Previous registration or scheduling experience strongly preferred * Excellent written and oral communication skills * Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge * Demonstrated competency in working in teams and ability to effectively communicate with all levels * Ability to learn site specific patient processing software. * Computer literate and very strong with Microsoft Office Suite. * Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner * Flexible schedule to fit staffing needs. Education: * High school diploma required * One or more years of medical office or customer service experience required

Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision. Work with insurance companies to submit and reconcile payments. • Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications: • High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting. • Strong computer skills, analytical mindset, and excellent teamwork abilities. Why Join Us? Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!

+ Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. + Specialty: Emergency Room + Location: 5300 N Meadows Dr, Grove City, OH 43123 + Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm **What You Will Do:** + Register patients + Verify insurance + Patient communication + Soft collection when registering patients + Using EPIC + Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. + Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. + Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. **Minimum Qualifications:** + Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. + Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are seeking a skilled and professional Intake Specialist Trainer to support the development and performance of our intake team. This role is responsible for designing, delivering, and maintaining training programs that equip intake specialists with the knowledge, tools, and best practices needed to perform successfully. The ideal candidate is an effective communicator, experienced in training within a pharmacy or data-entry-driven environment, and passionate about fostering continuous improvement. Key Responsibilities Training Program Development Create, update, and maintain comprehensive training materials, including guides, e-learning modules, workshops, and simulations tailored to the needs of intake specialists. New Hire Onboarding Lead onboarding and training for new intake specialists, ensuring a strong understanding of company processes, products, services, and role expectations. Ongoing Training & Skill Development Deliver ongoing training to existing team members to introduce new initiatives, reinforce best practices, and strengthen knowledge in areas such as troubleshooting, product updates, and key performance metrics. Performance Evaluation Assess trainee performance, identify skill or knowledge gaps, and recommend appropriate coaching or additional training to ensure team members meet quality and productivity standards. Coaching & Support Provide one-on-one and group coaching sessions to help employees improve accuracy, efficiency, and adherence to intake processes. Training Reporting & Analytics Track trainee progress, gather feedback, and evaluate training effectiveness. Provide data-driven recommendations to improve training programs and overall team performance. Cross-Functional Collaboration Work closely with team managers and supervisors to align training methods with organizational goals, process updates, and intake operations strategies. Culture & Engagement Promote a positive, supportive learning environment and encourage a culture of continuous growth and development. Qualifications High school diploma or equivalent required. Pharmacy Technician certification required. Minimum 2 years of relevant experience in pharmacy, data entry, training design, error tracking, or continuous improvement. Demonstrated ability to develop and deliver training to call center, intake, or similar operational teams. Strong communication, presentation, and interpersonal skills with the ability to engage and motivate learners. Proven ability to evaluate training outcomes and adapt programs based on results. Excellent organizational skills with the ability to manage multiple priorities simultaneously. Calm, positive demeanor with patience and professionalism in challenging situations. Work Environment Location: On-site Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions Must be able to stand or move around a training environment for extended periods of time. Must be able to present training materials clearly to groups of varying sizes. Must be able to use a computer, projector, and other training tools for the majority of the workday. Must be able to perform repetitive motions such as typing, clicking, and data entry during training preparation. Must be able to communicate effectively by phone, video, and in person. Must be able to manage multiple tasks, systems, and training sessions simultaneously. Must be able to maintain focus and attention to detail in a fast-paced environment. Must be able to work scheduled shifts reliably, including any assigned breaks. Must be able to provide one-on-one coaching and group training in a professional and engaging manner. Must be able to adapt to changing priorities, updates to processes, and new training initiatives. Must be able to work onsite for all required training sessions and team meetings. Must be able to handle occasional high-stress or high-volume periods, especially during new hire onboarding or process rollouts. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Full time Patient Registration at Dublin Methodist Hospital 40 hours per week. Hours are 5:30a-2p with every 4th weekend rotation. When working the weekend 7a-3:30p days off are Thursday before and Tuesday after. **Responsibilities And Duties:** Accurately identifies patient in the EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid entiality. Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processes BWC patients. Transcribes ancillary orders Schedules outpatients Generates, prints, and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and department goals Attempts to collect residual balances from previous visits Answers questions or concerns regarding insurance residuals and self pay accounts Uses knowledge of CPT codes to accurately select codes from clinical descriptions Generates appropriate regulatory documents and obtains consent signatures. identifies and/or determines patient Out of Network acceptance into the organization Reviews insurance information and speaks to patients regarding available financial aid Explains billing procedures, hospital policies and provides appropriate literature and documentation Scans required documents used for claim submission into patient's medical record Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed Complies with policies and procedures that are unique to each access area Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas Goes to the Nursing Units to register or obtain consents Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patients. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts Maintains patient logs for statistical purposes Reviews insurance information and determines need for referrals and/or financial counseling. Educates patients on MyChart, including activation. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment