Insurance verification specialist full time jobs - 42 jobs

Do you provide excellent customer care? Do you enjoy learning new things? Are you a problem solver? Do you thrive working in fast paced environment? If you answered yes to these questions, we would love to hear from you! We have an immediate opening on our Medical Registration Team for a person-centered representative who are the gateway to services daily. This is an amazing opportunity to utilize your customer service skills while impacting the patient experience one individual at a time. Full Time - Core Schedule: Monday 5:45 am - 2:30 pm Tuesday 5:45 am - 1:30 pm Wednesday 5:45 am - 1:30 pm Thursday 5:45 am - 1:30 pm Friday 5:45 am - 1:30 pm Saturday 5:45 am - 9:30 am (occasional) Essential duties Greets visitors, answers all agency incoming phone calls, responds professionally to inquiries. Responds to inquiries in a person-centered manner with the goal of service and problem solving. Brings experience and knowledge in serving individuals via the phone with compassion and empathy in a trauma informed, person centered manner. Utilizes person centered language, appropriate body language and models pro-social adult behavior. Registers new patients and establishes record in electronic health record. Collects necessary documentation. Provides support to colleagues by way of scheduling, routing calls, distributing mail. Maintains high level of confidentiality while interacting with patients with empathy and respect. Identifies and escalates potential issues with processes and flow. Participates in problem solving and continuous quality improvements as appropriate. Adheres to company policies and procedures. Other duties as assigned. Regular and timely attendance. Qualifications At least two years' experience in a high-volume customer or patient serving role. Prefer experience working with vulnerable and/or resource insecure population(s). Excellent oral and written communication skills, including the ability to communicate and collaborate effectively with all levels in sometimes stressful situations. Excellent problem-solving skills. Proficiency with windows and Microsoft office products coupled with an ability and interest in learning new processes and systems, including electronic medical record. Basic understanding and ability to comply with medical privacy regulations, including HIPAA and Title 42. Bring a trauma informed care, person centered approach to the position. For more than 40 years, CompDrug has offered comprehensive services in prevention, intervention and treatment to those seeking help for their addictions and mental health issues. It is now the largest opioid treatment program in Ohio, offering medication-assisted treatment using FDA-approved medications. CompDrug's more than 100 full-time employees provide drug testing, outpatient counseling for men and women, and numerous prevention programs for youths and adults. Programs include: Anger Management services, and others. Prevention Services include: Youth to Youth International, Pregnant Moms, Senior Sense, HIV Early Intervention and Business Against Substance Abuse (BASA). Those services combined reach thousands of people every day and are instrumental in saving lives, preventing problems, and proving that treatment works. CompDrug has met the standard for high quality treatment and prevention services, winning several awards and gaining National Accreditation for its Opioid Treatment Program through CARF (Commission for Accreditation for Rehabilitation Facilities), beginning in 2002. Today, all of CompDrug's programs have achieved the highest level of accreditation awarded by CARF. CompDrug provides its employees with a collaborative, flexible and supportive environment where ideas and contributions are recognized and valued. Employees are encouraged to develop and grow their skills through training, on the job learning experiences and problem solving. CompDrug provides a comprehensive benefit package, including medical, dental and vision coverage, student loan repayment, life insurance, maternity/paternity leave, disability, 403b and paid time off. Qualified individuals may apply online at compdrug.org. Equal Opportunity Employer. We are a drug free workplace.

Job Description - Remote One Future of Indianapolis Office - BIG is hiring a Full-time remote position for an Agent and Manager in IN, IL, KY, MI, OH AND WI. Qualifications and Skills Needed Computer Skills are a Must Experience with Outlook is Helpful Phone Experience A Passion to be the Best if Your Field - Commit to Learning Commitment for Attending All Virtual Meetings and Trainings High Personal Integrity and Character Work Ethic, Self Motivation and a Desire to Succeed Excellent Verbal and Communication Skills Accountable and Coachable Team Player Ability to Consistently Work from Home with Success Benefits and Perks Large Product Portfolio Multiple Product Lines Multiple Companies to offer Rapid Income and Career Advancement Potential No Experience income potential 50k to 80k in the first year Seasoned Agent income potential 100k to 200k+ in the first year Bonuses Long Term Income - Residual Training Platform tailored across the board. From agent level to leadership and up to Home Office. Company Generated Leads at No Cost to You - Generated directly from Home Office Coaching and Mentorship Low Stress, No Politics and Great Working Environment Powered by JazzHR jUv3MmcKqA

Central Scheduling Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the "Front Door" to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work. What you'll do in the role: * Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment. * Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision. * Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action. * Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team. * Deliver a "Wow" experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach. * Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step. * Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department. * Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation. * Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them. Education & Licensure Requirements: * Bachelor's degree preferred but not required. Other Skills or Qualifications: * Background in healthcare. * Strong communication skills. * Excellent relationship building skills. Here's what we'd like to offer you: * Equal investment and support for our people and patients. * A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. * The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. * A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. * We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. * Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: * None Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** **SPECIALIZED KNOWLEDGE** Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday (hours vary) (2 evenings per week till 7pm) Compensation: $16.00 - $19.00/hour (pending experience) When patients enter our outpatient physical therapy center in Pickerington, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) * Start Strong: Our mentorship and orientation programs ensure a successful transition * Recharge & Refresh: Generous PTO to maintain a healthy work-life balance * Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings * Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities * Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out * Schedule patient appointments in person and via phone * Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team * Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: * High School Diploma or GED Preferred: * 1 Year Front Desk experience * Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Full-time Description Concord Counseling Services is one of the most highly acclaimed, behavioral health non-profit centers in Central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives. Why Choose Concord? Concord is fully accredited by the national Commission on Accreditation of Rehabilitation Facilities signifying quality & excellence, person-centered care, continuous improvement, accountability and trustworthiness. You will work alongside professionals who demonstrate our agency values of inclusion, teamwork, commitment and integrity . At Concord you will find collaboration, mentorship, a commitment to your professional growth, and a culture that supports you bringing your whole authentic self to work every day. Your Job Opportunity The Medical Billing and Insurance Specialist position serves as a key role in improving the overall effectiveness of revenue cycle collections for client services. · Reviews and corrects third-party claim denials and follows up to maximize cash flow · Verifies client eligibility and estimated copays / deductibles authorizations at intake and insurance updates · Sets up client insurance within the electronic medical records (EMR) system upon intake and updates · Credentials new staff with payers including Medicaid, Medicare, and commercial insurance · Responsible for creating and mailing itemized patient statements and answers clients billing questions. · Monitor work flow and recommend process/procedural improvements as needed. · Maintains compliance with federal, state and local regulations, HIPAA and the Corporate Responsibility Program · Troubleshoots system insurance issues that end users may have. · Assist with EMR infrastructure as it pertains to claim submission & payment data entry Requirements Qualifications Required for Success for the Medical Billing and Insurance Specialist •1 or more years of experience working with third party payers preferably in community mental health environment or healthcare setting •Proficient with Excel and an electronic medical records system (EMR). •Experience in claim processing and follow-up in a healthcare practice environment preferred. •Knowledge of Medicare and Medicaid regulations and other insurance guidelines •Understanding credentialing of direct service staff with third party payers •An understanding of healthcare billing to minimize the error rate in claim submission What We Offer You •Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available. •Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future. •Protection Against Uncertainties: Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges. •Work-Life Balance: Enjoy ample vacation, sick and self-care time and observe 9 agency holidays to rejuvenate and spend quality time with loved ones. If you are ready to serve with your heart, apply now at ********************************************* Counseling Services is an Equal Opportunity Employer.

The Unemployment Insurance Representative contacts clients to review unemployment cases, documenting conversations. Screen unemployment documents and write detailed letters to the unemployment state agency. Analyze and review unemployment laws as needed for each case. Load and handle incoming emails. The role is 100% on-site at our office in Hilliard, OH. What you'll do Provide excellent customer service by establishing a rapport with clients and the state agencies. Receive and prioritize claims, questionnaires, determinations and other unemployment related data. Analyze individual case information by reviewing data accessed through the PC, from the investigative telephone calls or document images, to determine if the facts warrant a response. Using the details regarding an employee's separation provided by the client, interpret and apply state laws and regulations in response to unemployment documents. Respond to a customer or state agency with all pertinent details within the time frame allowed by the state or departmental procedures. Initiate timely telephone calls, faxes or emails to the customer to obtain, document or pass along needed information. What experience you need Associate's degree (A.A.) or equivalent from two-year college or technical school; or two years customer service related experience and/or training; or equivalent combination of education and experience. 1 year office experience What could set you apart Previous experience or familiarity with Unemployment Insurance and the Unemployment Claims process Previous office experience with an emphasis on customer service, organization of work duties and performing job functions independently Proficiency with Google or Microsoft Office PC applications including Word, Excel, and Outlook #LI-BJ1 We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks. Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference! Primary Location: USA-OH-Columbus-Mill Run Drive Function: Function - Fulfillment / Operations Schedule: Full time

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Scheduling Specialist- Cardiovascular & Thoracic Surgeons Job Summary: Coordinates and schedules patient testing or procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible. Obtains scheduling orders, instructs patients, and enters data into the hospital computer system. Gathers, updates, and maintains daily records of scheduled patients. Demonstrates knowledge of provider and non-provider payers and communicates to patient, physician, precertification, and other appropriate departments. Maintains statistical data for department supervisor as requested to determine scheduling volume, patient types, and number procedures. Essential Functions: * Gathers and interprets relatively complex patient data from physician offices and/or patient daily to enable scheduling of testing, surgical procedures, and pre-certification when required. May be responsible for pre-registration of self-scheduled patients. * Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary. * Enters patient scheduling information into computer, updates patient demographic and insurance information and provides pre-registration forms which include testing information for registering the patient prior to testing. * Used as a resource in resolving testing/ procedures discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling. Obtains approval from department designed contract and/or supervisor for non-routine appointment scheduling. * Checks for medical necessity for patients at time of scheduling. * Works with departments to schedule stat patients. Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible. * Compiles and prepares statistical data as requested. * Responsible for performing all other duties, such as filing, photocopying, and relaying data as assigned. * Promotes strong customer focus and handles all calls with professionalism. * This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education: High school diploma or equivalent (required) Associate degree in business, Healthcare, or related field (preferred) Combination of post-secondary education and experience in lieu of degree will be considered. Licensure/Certification: None Experience: Experience with data entry (preferred) Typing (45-50) WPM (preferred) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: MH Cardiovascular Thoracic Surgery It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

Job Description Website: *************************** Springfield Regional Outpatient Surgery Center (Springfield OSC) is a Medicare-certified, AAAHC-accredited ambulatory surgery center located in Springfield, Ohio. With four operating rooms and a procedure room, the center provides high-quality, cost-effective outpatient surgical care across specialties including orthopedics, sports medicine, digestive health, general surgery, spine, women's health, plastic surgery, podiatry, and pain management. Owned and operated in partnership with local physicians, Springfield OSC combines advanced technology with compassionate, patient-centered care in a convenient setting. Role Summary The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. Monday-Friday, Full-time position. 8 hour daily shifts. What You'll Do Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs Monitor schedules, identify conflicts, and communicate changes to appropriate departments Register patients accurately, verifying demographics, insurance, and required documentation Collect copayments and input patient information into scheduling and registration systems Greet patients and visitors; answer phones and respond to in-person and telephone inquiries Coordinate front desk and reception area activities to support efficient center operations Assemble and maintain patient medical records and ensure confidentiality Communicate professionally with patients, families, physicians, and staff (using translators as needed) Support quality improvement, safety, and risk management initiatives Maintain organization and cleanliness of the front desk and nourishment areas Perform clerical and administrative duties, including supply management and record maintenance Perform other duties as assigned What You'll Bring High school diploma or GED required; healthcare or surgical scheduling experience preferred Strong organizational, multitasking, and communication skills Ability to manage competing priorities in a fast-paced healthcare environment Proficiency with Microsoft Windows-based systems and scheduling/registration platforms Current BLS certification Physical Requirements Ability to lift up to 50 pounds Prolonged standing, walking, sitting, and frequent use of hands and arms Ability to bend, stoop, kneel, crouch, or balance as needed Why Compass Surgical Partners? Compass Surgical Partners is a leading, independent, full-service ambulatory surgery center (ASC) development and management partner. An exclusive partner for premier health systems, Compass has built a nationwide portfolio of ASC joint ventures with health systems and physicians. Compass' experienced leadership team has developed more than 250 ASCs over the past three decades, making it the partner of choice for high-performance ASCs. Differentiated by a proven track record of success and an agile, aligned operating model, Compass Surgical Partners aims to create strong partnerships that improve the lives of patients and providers. Learn more at ******************* Compass Surgical Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or hiring process, please contact us directly at *******************.

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision. Work with insurance companies to submit and reconcile payments. • Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications: • High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting. • Strong computer skills, analytical mindset, and excellent teamwork abilities. Why Join Us? Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!

Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team. Revenue Cycle Department - Part Time, Variable hours/days The starting rate is $15.50/hr, firm. Additional shift differential pay. What We Offer Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being. Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees. Life/AD&D and Long-Term Disability are paid by the hospital. Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc. Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts. OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement. Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues. Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility. Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital. Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University. Brand new State-of-the-Art SIM Lab for advanced training and education. Clinical Ladder/Residency program for nurses. Employee Engagement Committee to bring wellness and fun back to healthcare. Single location, free, and close parking - no dealing with taking shuttles to work! Education, development, and career advancement opportunities. Employee Assistance and Wellness Programs. Our Desired Candidate Will Have High School Diploma (or GED or High School Equivalence Certificate) strongly preferred. One year previous medical office and patient registration experience strongly preferred. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology. Computer literacy, good typing skills is necessary. Knowledgeable of insurance providers is a plus. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Self-starter with the ability to adapt. Excellent communication skills. Ability to function as a team player. Who We Are Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs. Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first! At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number. Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: ************************************* Applicants must be authorized to work in the U.S. without sponsorship, now or in the future. Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law. Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.

We are looking for a Patient Representative to join our collaborative team at Memorial Health! What you'll do: * Greets patients and visitors upon entry to the facility, provides excellent patient experiences. * Completes patient registrations, collecting patient demographic, guarantor, and financial information in person and via telephone. * Validates patient insurance coverage(s) via real-time eligibility and various tools. * Requests payment for determined co-payments and prior balances, manages the cash drawer. * Collects copies of patient photo id and insurance card(s) and scans to the EMR system. * Explains patient forms and requests signatures. * Encourages patient MyChart activation. * Initiates interpreter services for patients with a preferred language other than English. * Completes downtime procedures as outlined by departmental policy, assists with downtime recovery. * Reviews quality of work and performs self-audits, assists with the management of several EMR work queues to support a smooth claims process. * Performs other duties as required or assigned. Requirements Completion of high school education or equivalent; proficient in Windows, Outlook, Word, and Excel; must possess excellent customer service skills and telecommunications experience; requires background in Patient Access with a general understanding of the role that Patient Access has on the hospital Revenue Cycle; Associate degree or equivalent combination of education/experience and medical terminology is preferred. Attains American Heart Association's BLS certification within first thirty (30) days of employment, maintains continuous certification. Attends Behavioral Health De-escalation Training Class (within six months of hire) Shift 1p-5p Monday - Friday, Every third weekend rotation Hours 40 (Every two weeks) Time Off * Vacation * Sick Leave * 11 Paid Holidays * Personal Day Retirement * Ohio Public Employee Retirement System * Deferred Compensation Other * Tuition Reimbursement * Kidzlink Daycare Center * Employee Recognition * Free Parking * Wellness Center * Competitive Salaries * Community/Family Atmosphere We look forward to seeing your application! It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at ************.

* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm What You Will Do: * Register patients * Verify insurance * Patient communication * Soft collection when registering patients * Using EPIC * Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. * Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. * Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. Minimum Qualifications: * Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. * Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. Responsibilities And Duties: Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. Minimum Qualifications: High School or GED (Required) Additional Job Description: Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. Work Shift: Day Scheduled Weekly Hours : 40 Department Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Full-time Description Concord Counseling Services is one of the most highly acclaimed, behavioral health non-profit centers in Central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives. Why Choose Concord? Concord is fully accredited by the national Commission on Accreditation of Rehabilitation Facilities signifying quality & excellence, person-centered care, continuous improvement, accountability and trustworthiness. You will work alongside professionals who demonstrate our agency values of inclusion, teamwork, commitment and integrity. At Concord you will find collaboration, mentorship, a commitment to your professional growth, and a culture that supports you bringing your whole authentic self to work every day. Your Job Opportunity The Insurance & Billing Specialist position serves as a key role in improving the overall effectiveness of revenue cycle collections for client services. •Reviews and corrects third-party claim denials and follows up to maximize cash flow •Verifies client eligibility and estimated copays / deductibles authorizations at intake and insurance updates •Sets up client insurance within the electronic medical records (EMR) system upon intake and updates •Credentials new staff with payers including Medicaid, Medicare, and commercial insurance •Responsible for creating and mailing itemized patient statements and answers clients billing questions. •Monitor work flow and recommend process/procedural improvements as needed. •Maintains compliance with federal, state and local regulations, HIPAA and the Corporate Responsibility Program •Troubleshoots system insurance issues that end users may have. •Assist with EMR infrastructure as it pertains to claim submission & payment data entry Requirements Qualifications Required for Success for the Insurance and Billing Specialist •1 or more years of experience working with third party payers preferably in community mental health environment or healthcare setting •Proficient with Excel and an electronic medical records system (EMR). •Experience in claim processing and follow-up in a healthcare practice environment preferred. •Knowledge of Medicare and Medicaid regulations and other insurance guidelines •Understanding credentialing of direct service staff with third party payers •An understanding of healthcare billing to minimize the error rate in claim submission What We Offer You •Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available. •Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future. •Protection Against Uncertainties: Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges. •Work-Life Balance: Enjoy ample vacation, sick and self-care time and observe 9 agency holidays to rejuvenate and spend quality time with loved ones. If you are ready to serve with your heart, apply now at ********************************************* Counseling Services is an Equal Opportunity Employer.