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Become An Intake Coordinator

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Working As An Intake Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does An Intake Coordinator Do

An Intake Coordinator performs various clinical administrative duties, such as managing paperwork, handling data entry, maintaining supply inventory, providing assistance to patients, and other duties as assigned. They work in non-profit organizations, correctional facilities, health clinics, or hospitals.

How To Become An Intake Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Intake Coordinator jobs

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Real Intake Coordinator Salaries

Job Title Company Location Start Date Salary
Clinical Intake Coordinator DR. Robert L. Leahy PHD Psychologist, P.C. New York, NY Nov 09, 2016 $85,337
Intake Coordinator Horizon Home Health Care, Inc. Chicago, IL Sep 16, 2015 $72,779
Intake Coordinator Perpetual Home Health, Inc. Oak Forest, IL Nov 20, 2009 $62,610
Intake Coordinator Horizon Home Health Care, Inc. Chicago, IL Sep 16, 2012 $60,341
Assistant Intake Coordinator/Psychotherapist Bleuler Psychotherapy Center Hillsdale, NY Jan 01, 2011 $54,080
Intake Coordinator Samland Health Care, Inc. Chicago, IL Feb 15, 2010 $54,053
Intake Coordinator Samland Health Care, Inc. Oak Forest, IL Feb 18, 2010 $54,053
Clinical Intake Coordinator Rochester Institute of Technology Rochester, NY Jul 01, 2011 $51,000 -
$61,000
Clinical Intake Coordinator Rochester Institute of Technology Rochester, NY Sep 01, 2011 $51,000 -
$61,000
Intake Coordinator DR. Robert L. Leahy PHD Psychologist, P.C. New York, NY Sep 14, 2016 $45,000
Intake Coordinator DR. Robert L. Leahy Psychologist, P.C. New York, NY Sep 18, 2016 $45,000

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Top Skills for An Intake Coordinator

InsuranceProvidersCustomerServiceDataEntryPhysicalTherapyMentalHealthServicesCrisisInterventionInsuranceCompaniesDurableMedicalEquipmentMedicaidMedicalRecordsInsuranceVerificationPhoneCallsPatientInformationTreatmentPlansSubstanceAbuseIntakeProcessEmergencyPatientCareNewPatientsNewClients

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Top Intake Coordinator Skills

  1. Insurance Providers
  2. Customer Service
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Obtained initial and ongoing insurance/managed care benefits for insurance providers.
  • Performed customer service, I also prepared annual Government reports and spreadsheets using Word and Excel.
  • Verify patients insurance, data entry, authorizations, coordination of services
  • Schedule patients for Physical Therapy within departmental guidelines.
  • Supervised 10-12 case managers providing a broad range of mental health services to clients in a variety of settings.

Top Intake Coordinator Employers

Intake Coordinator Videos

Day in the Life of a School Social Worker

Pat Moore Foundation: The Intake Process

Pat Moore Foundation: We Do Medical Detox Here

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