Medical facilities are usually jam-packed. Appointments are hectic, emergency cases come in all the time, and visitors are always walking around. It may be a chaotic scene for a lot of us. Can you imagine working in the front office? Healthcare workers in the triage, customer service desks, and front desks often face a barrage of patients, inquiries, and frustrations. Needless to say, they are also often tired and drained. One healthcare worker in such an area is the intake coordinator.
Intake coordinators are often mistaken for healthcare workers who help patients with their medicines. However, they are actually those who assist in admitting patients and processing insurance or health maintenance organization accounts. As expected, this role is in charge of activities that are kept confidential. As such, intake coordinators must be trustworthy. They should also be calm at all times and maintain composure, no matter how stressful situations must be. Since this is a role that relies heavily on protocols, intake coordinators should be updated with the latest guidelines.
If you do well under pressure and can keep private information confidential, you might want to check this role out. Of course, an interest in working in the healthcare field is a must.
There is more than meets the eye when it comes to being an intake coordinator. For example, did you know that they make an average of $16.3 an hour? That's $33,903 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
There are certain skills that many intake coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed problem-solving skills, time-management skills and communication skills.
When it comes to the most important skills required to be an intake coordinator, we found that a lot of resumes listed 11.3% of intake coordinators included insurance companies, while 10.8% of resumes included customer service, and 8.0% of resumes included medical records. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the intake coordinator job title. But what industry to start with? Most intake coordinators actually find jobs in the health care and non profits industries.
If you're interested in becoming an intake coordinator, one of the first things to consider is how much education you need. We've determined that 39.0% of intake coordinators have a bachelor's degree. In terms of higher education levels, we found that 10.0% of intake coordinators have master's degrees. Even though some intake coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an intake coordinator. When we researched the most common majors for an intake coordinator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on intake coordinator resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become an intake coordinator. In fact, many intake coordinator jobs require experience in a role such as customer service representative. Meanwhile, many intake coordinators also have previous career experience in roles such as administrative assistant or internship.