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Care System Liaison (Long Term Care Sales Rep.) - Mid-Atlantic (Remote)
Jazz Pharmaceuticals 4.8
Remote intake coordinator job
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit *************************** for more information.
Brief Description:
The Care System Liaison (CSL) will be the point of contact promoting and representing treatment of Individuals with Intellectual/Developmental Disabilities (I/DD) with Lennox-Gastaut Syndrome, Dravet Syndrome, Tuberous Sclerosis Complex in Long Term Care (LTC) facilities, the community housed patients, and personnel affiliated with assigned health care accounts. The CSL will execute provider-, practice-, and facility-level strategies as pre-specified in the strategic plan for the LTC system of care. The CSL will work with the Director, LTC to execute commercial strategic initiatives with affiliated providers, practices, some LTC pharmacies, and facilities. All strategies executed by the CSL will align with patient and account needs in addition to brand and corporate objectives and strategy. The execution of this strategy will drive impact for patients, add value for HCPs and increase performance of our Epilepsy product.
The Care System Liaison will own working relationships with neurologists, other important practice-based HCPs affiliated with the IDD/LTC and community-based accounts, staff affiliated with targeted LTC pharmacies, nursing groups, and facility providers and staff. The CSL will work to alleviate barriers to prescribing medications for appropriate patients and enhance the availability of our Epilepsy product to patients. The CSL will be fully compliant during all sales/promotional activities regarding, state and federal regulations.
The Care System Liaison will be assessed on how well he/she achieves key objectives which anchor to the CSL role and implements his/her portion of the strategic plan for the business unit (BU).
Essential Functions
Develop relationships with practice-based HCPs affiliated with the I/DD, LTC, and community-based accounts, staff affiliated with targeted LTC pharmacies, nursing groups and facility providers, staff within long term care accounts
In partnership with the Director, Long Term Care, develop an account plan with clear objectives and targets
Provide insights to evaluate competitive activity, identify key opportunities, and develop specific account or market objectives and tactics that optimize business performance
Participate in local business and customer planning sessions and reviews with management and other BU members
Partner with Director, Long Term Care and other relevant BU members to design account-specific strategies that support local pull-through of commercial strategies
Attain objectives relating to his/her execution of assigned portions of the plan and achievement of goals for the role
Develop a robust internal support network that influences brand strategy and executes tactics through frequent meetings and interactions
Work cross-functionally with the LTC team to implement plans aligning to the CSL role
Accumulate a deep understanding of needs and opportunities with affiliated providers, practices, and facilities, share information and relevant insights with LTC and BU colleagues
Collaborate transversally with Government Affairs and Policy, Field Sales, Medical Affairs, Market Access, and Brand Marketing business partners
Strong cross functional leadership, strategic thinking, business planning, communication skills, along with the results orientation, and business savvy to manage a complex national and regional market evolution
Proactively review performance trends, plan execution and customer needs and opportunities with LTC and BU colleagues
Manage accounts by providing and/or facilitating disease state education, market, and product knowledge to increase appropriate product utilization
Support national, regional, and local LTC and IDD related organizations
Required Knowledge, Skills, and Abilities
10+ years pharmaceutical industry experience preferred
3+ years experience in an I/DD and/or LTC large account access setting preferred.
Successful biotech/pharma product launch experience with a documented track record of exceeding goals
Demonstrated business acumen and a track record of sustained performance in exceeding goals and achieving objectives
Proven experience working within health systems calling on interdisciplinary care teams and within private practice settings
Strong analytical skills with the proven ability to effectively analyze data and appropriately integrate into strategic planning
High learning agility and demonstrated scientific acumen
Outstanding customer relationship, interpersonal and communication skills with the ability to effectively work with diverse audiences and influence cross functionally
Must have excellent communication skills (verbal and written)
Highly proficient in Microsoft Office (Word, Excel, Power Point, Outlook, CRM)
Required/Preferred Education and Licenses
Bachelor's degree required, MBA or other advanced degree preferred
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
FOR US BASED CANDIDATES ONLY
Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $148,000.00 - $222,000.00
Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.
At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
$148k-222k yearly 2d ago
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VDC/BIM Coordinator - Mechanical - REMOTE OPTION
Cybercoders 4.3
Remote intake coordinator job
Mechanical VDC/BIM Coordinator - Remote Option Top ENR Mechanical contractor is looking for experienced HVAC and piping VDC Coordinators and technicians to join our growing team. The ideal candidate will play a crucial role in supporting the coordination and implementation of HVAC and piping systems, utilizing Revit and other BIM tools to ensure seamless integration and efficiency in our projects. This is an opportunity to work on world class technical projects and we have multiple roles open (on-site and remote options for qualified candidates)!
Key Responsibilities
Collaborate with project teams to develop and implement VDC strategies for mechanical systems.
Utilize Revit to create, modify, and manage HVAC and piping models and ensure compliance with project specifications.
Conduct clash detection using Navisworks and other tools to identify and resolve conflicts in the design phase.
Assist in project management tasks, including scheduling and resource allocation, to ensure project milestones are met.
Provide technical support and guidance to team members in the use of BIM software and tools.
Prepare and review documentation related to mechanical systems, including specifications, drawings, and reports.
Participate in coordination meetings with other disciplines, such as electrical and plumbing, to ensure integrated designs.
Qualifications
Bachelor's degree in Mechanical Engineering or related field.
Proven experience with HVAC/piping design and implementation.
Strong proficiency in Revit and familiarity with other BIM tools.
Knowledge of MEP systems and construction processes is preferred.
Familiarity with clash detection processes and tools like Navisworks.
Excellent communication skills and ability to work effectively in a remote team environment.
Benefits
Remote option for qualified candidates with 10+ years of professional experience
Relocation assistance is available to qualified candidates for on-site roles with 3+ years of professional experience
Health/Vision/Dental Insurance
401K plan with company match
PTO/Sick Leave/Holidays
HSA/FSA/HRA Accounts
Wellness Programs
If you are an experienced BIM/VDC Technician or Coordinator with HVAC, piping and/or plumbing experience, please apply today or contact josh.ortiz@cybercoders.com
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
josh.ortiz@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JO4-1840775L686 -- in the email subject line for your application to be considered.***
Josh Ortiz - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 12/07/2022 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$46k-69k yearly est. 11h ago
Design Program Coordinator
Teksystems 4.4
Remote intake coordinator job
MUST HAVE EXPERIENCE WITH OPERATIONS ON A UX/PRODUCT DESIGN TEAM The Design Program Coordinator (DPC) will play a key role in supporting design operations across multiple product areas. This role partners closely with Designer Program Managers and crossfunctional design teams to help deliver highquality products and user experiences. The ideal candidate is highly organized, detailoriented, processminded, and an excellent communicator who thrives in dynamic, fastpaced environments.
Responsibilities
* Track progress and status across various horizontal and vertical product initiatives, surfacing blockers, risks, and dependencies.
* Partner with leadership to establish effective team communication practices, information flow, and collaboration models across functions.
* Maintain onboarding documentation and ensure smooth distribution and orientation for new team members.
* Facilitate team meetings, design reviews, and working sessions by managing agendas, capturing notes, and clearly communicating action items and followups.
* Support the development and execution of processes and programs that improve design team efficiency and overall impact, such as quality assurance workflows or approval processes.
* Contribute to special projects that strengthen team culture, clarify priorities, and support both inoffice and remote collaboration.
* Manage schedules, calendar invites, meeting logistics, room bookings, and workshop planning for design activities.
* Help coordinate designdriven initiatives such as offsites, onboarding programs, and community events, including planning, logistics, and asset preparation.
Required Skills and Experience
* 4-5+ years of project management or program coordination experience within a technology, product, or creative agency environment.
* 2-3+ years of experience working directly with Product Design, UX, or Research teams in an enterprise technology setting.
* Proven ability to create or refine processes that improve team efficiency and clarity.
* Exceptionally organized, detailoriented, proactive, and resourceful.
* Strong communication skills and the ability to build trust and relationships with peers and senior stakeholders.
* Comfortable operating in fastmoving, often ambiguous environments.
* Proficiency with Google Workspace, Excel, and common project management tools.
*Job Type & Location*This is a Contract position based out of New York, NY.
*Pay and Benefits*The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$50-60 hourly 6d ago
MEP Coordinator
Holder Construction 4.7
Intake coordinator job in Columbus, OH
Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Columbus, OH team. Primary Responsibilities
Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout.
CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider.
Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects.
This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project.
Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out.
Requirements For This Position Include
5+ years. commercial construction experience with large sophisticated mechanical and electrical systems.
Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects.
Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control.
Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
$50k-64k yearly est. 2d ago
QIDP/Service and Support Coordinator (Champaign County)
CRSI 3.7
Intake coordinator job in Urbana, OH
Do you want to work with people that make work enjoyable? Do you want a rewarding career? If you are passionate about helping others reach their goals and live their best life, come work with us! CRSI is looking for a dynamic leader who will be responsible for programs and individual related activities.
This individual will provide supervision over direct care and/or other support staff in residential homes.
Not only do you get to work with teams across the organization and build long term lasting relationships, CRSI also offers:
Generous Paid Time Off (PTO)
Paid Holidays
Health, Dental and Vision Benefits
Employee Assistance Program
Retirement Plan
Life and AD&D Benefits
Short Term and Long-Term Disability Benefits
Tuition Reimbursement
Duties also include:
Maintaining continued awareness of new developments in programming, active treatment, and other related areas for persons with developmental disabilities.
Performing investigations, reports, and notifications and reviewing trends and patterns.
Participating in committees and Peer Review process.
Coordinating with nursing staff and medical personnel for health care needs for all individuals.
QUALIFICATIONS:
Must have a minimum of 1-5 years' experience and a Bachelor's Degree in Special Education, Social Work, Psychology, developmental disabilities, Nursing, or related Human services field.
Technology skills and computer literacy required.
Must have strong communication, writing, time management, and organizational skills.
Need to be proficient in Microsoft Office suite, particularly Word, Excel, and Outlook.
Must be self-motivated and have the ability to work with minimal supervision and be able to handle highly confidential information.
Must possess strong leadership abilities and a willingness to work effectively with other administrative staff, ancillary services personnel, and habilitation program staff.
Compensation details: 25.5-25.5
PIc56a924aa5e2-37***********8
$28k-34k yearly est. 2d ago
Outreach Coordinator/Washington County
Professional Management Enterprises 3.8
Remote intake coordinator job
Outreach Resources: Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.
Pay Rate $20.00 hrly.
Monday - Friday 8:00-5:00 pm
Work remotely and local Travel is required
The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach resources will be as follows:
Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
Utilize a whole health approach when interacting with Members and caregivers.
Working with Case Management to place outreach resources at point of care facilities to better facilitate member engagement and action.
Facilitate real time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
Pivot priorities as necessary month to month based on HEDIS performance.
Engage member in care coordination and case management as necessary.
Educate member on health care benefits and services and monitor for over and/or underutilization.
Requirements:
Vaccinated Covid and Flu
Home Visits Required
Driver's License required
High School Diploma/GED required
Preferred:
Community Outreach Experience preferred
$20 hourly 2d ago
RN Clinical Care Coordinator - Franklin County, OH
Unitedhealth Group 4.6
Remote intake coordinator job
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
The RN Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting members' medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.
This is a home-office based position with field responsibilities. You will spend approximately 50% to 75% of the time in the field within an assigned coverage area.
Candidates must be in Franklin County, OH and willing to commute to surrounding counties.
If you reside in Franklin County, OH or surrounding counties, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current, unrestricted independent licensure as a Registered Nurse in Ohio
2+ years of clinical experience as an RN
1+ years of experience with MS Office, including Word, Excel, and Outlook
Reliable transportation and the ability to travel up to 75% within Franklin County, OH and surrounding counties in OH to meet with members and providers
Reside in Franklin County, OH and surrounding counties
Preferred Qualifications:
BSN, Master's Degree or Higher in Clinical Field
CCM certification
1+ years of community case management experience coordinating care for individuals with complex needs
Experience working in team-based care
Background in Managed Care
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. #UHCPJ
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$28.3-50.5 hourly 4d ago
Roadway Programs Coordinator
Commonwealth of Pennsylvania 3.9
Remote intake coordinator job
NOTE: THIS IS A REPOSTING OF (CS-2025-36997-12518). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM DECEMBER 16, 2025 TO DECEMBER 29, 2025, YOU CANNOT SUBMIT A NEW APPLICATION.
Are you eager to elevate your career while showcasing your exceptional knowledge and organizational abilities? The Department of Transportation is on the lookout for a motivated Roadway Programs Coordinator to join the Bureau of Maintenance and Operations' Emergency Incident Management Section. If you are ready to embrace this exciting and rewarding role, we encourage you to apply today!
DESCRIPTION OF WORK
In this role, you will oversee various programs related to the development, planning, and execution of functions managed by the Emergency and Incident Management Section within the Bureau. Reporting to the Section Chief, your responsibilities will include managing the weather service contract for statewide stockpile-specific point forecasting, assisting Districts and Counties in utilizing the forecasting site, and coordinating user licenses and training.
You will also act as Area Commander during emergency and weather events, formulating and implementing immediate plans to address maintenance and traffic concerns, such as detours and travel restrictions. Additionally, you will instruct National Incident Management System courses through PennDOT and coordinate the Disaster Recovery Program.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
This is an essential position and you will be on call on a 24/7 weekly rotation. Overnight travel may occasionally be required.
Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of experience as a Roadway Programs Specialist or Roadway Programs Technician Supervisor (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Three years of experience in the analysis, development, and implementation of methods and techniques used in a roadway maintenance management system; and an associate's degree in a field of business administration, computer science, highway engineering technology or closely related program; or
One year of experience in the analysis, development, and implementation of methods and techniques used in a roadway maintenance management system; and a bachelor's degree in business administration, computer science, mathematics, statistics, or civil engineering related discipline; or
Any equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$40k-59k yearly est. 2d ago
Home Base Veteran Outreach Coordinator
Massachusetts Eye and Ear Infirmary 4.4
Remote intake coordinator job
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.
Job Summary
Summary
Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals.
Does this position require Patient Care? Yes
Essential Functions
-Conduct proactive outreach within the community to identify individuals in need of behavioral health services.
-Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts.
-Conduct initial assessments to identify the behavioral health needs of individuals.
-Provide information and referrals to appropriate behavioral health services and resources.
-Respond to crisis situations and provide immediate support and intervention.
-Collaborate with crisis intervention teams, law enforcement, and emergency services as needed.
-Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care.
-Conduct community education and awareness programs on mental health topics.
Qualifications
Education
Bachelor's Degree preferred
Experience
- minimum of 1-3years of military experience with at least one deployment preferred but not required
- must have honorable discharge (proof of DD 214 required).
Knowledge, Skills and Abilities
- Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently and collaboratively within a team.
- Sensitivity to the understanding of the social determinants of health.
- Proficiency in using electronic health records and documentation systems.
- Valid driver's license and reliable transportation for community outreach.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.43 - $29.21/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$20.4-29.2 hourly Auto-Apply 32d ago
Housing Access Coordinator (Remote)
Northwestern University 4.6
Remote intake coordinator job
Department: AccessibleNU Salary/Grade: EXS/6 About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals.
ANU Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment.
About Residential Services: Residential Services is responsible for the service delivery, operations and community building programs associated with the residence halls, and graduate apartments. Northwestern's Evanston campus is home to over 8,000 talented undergraduate students and 16,000 graduate students, more than 4,900 of whom live in Northwestern's graduate apartments, residence halls, and residential colleges. Residential Services focuses on the needs of residents and fosters the conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, and develop agency in the residential experience.
Job Summary: This position is responsible for administering, assessing, and determining housing disability accommodations at Northwestern University. The Housing Access Coordinator position has a dual report to the Associate Director of AccessibleNU and the Director of Operations and Services in Residential Services at the Evanston campus.
Primary work in ANU includes accommodation determination and coordination for housing and dining disability accommodation requests. On an as-needed basis and outside of peak periods within Residential Services (i.e. Returning Student Room Selection, new student housing assignments, etc.), this role contributes to the ANU team through classroom accommodation coordination (i.e. accommodation determination and intakes) and assists with front desk and testing services operations. Daily functions for Residential Services include coordination of requests for housing and dining exceptions, communicating with stakeholders, managing student information, and generating data to inform decision-making.
Reporting under the Division of Student Affairs, the position serves as a campus expert on student related matters regarding accommodations, equal access, and disability and makes compliance-based decisions on behalf of the University. This role provides ongoing leadership to offer services and programs which advance the educational mission of the University and Division of Student Affairs including developing, recommending, and implementing policies and procedures that recognizes disability as an essential aspect of our campus. This position also ensures compliance with federal, state, and local disability regulations, including the Americans with Disabilities Act and the Fair Housing Act.
Pay: The salary range for the Housing Access Coordinator position is $68,500 - $70,000 annually, depending on experience, skills, and internal equity.
Principal Accountabilities:
Disability-Related Accommodation and Exemption Management 70%
* Evaluates requests for disability housing and dining accommodations and provides ongoing accommodation support for students.
* Participate in regular Case Review meetings with Accessible NU for high level requests.
* Interprets disability documentation provided by students including medical, educational, and/or psychological assessments. Conducts intake interviews with students to gather additional information to determine reasonable accommodations.
* Ensures accommodation determinations align with the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures.
* Create, maintain, and provide education on housing disability accommodation processes and policies. Serves as main point of contact for housing and dining accommodation requests.
* Generates creative and practical solutions to address current and emerging accommodation needs.
* Uses office database (AIM) to maintain student files including sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the accommodation process.
* Engages with University personnel via the interactive process to assist with implementation of complex accommodations (e.g. residence hall modifications, emotional support and service animals, temporary injuries, housing reassignments, flexibility with attendance and deadlines, etc.)
* Provides leadership, prompt support, and facilitates conversations with students, guardians, and University personnel when accommodation questions and issues arise.
Non-Disability Accommodation and Exemption Management 15%
* Manage process for residency requirement/dining exception requests and collaborate with Residential Services to facilitate decision-making process with campus partners for requests not connected to disability related accommodations (e.g. family situations, financial circumstances, religious observances, etc.).
* Uses office database to maintain student files including sending emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the exceptions process.
* Liaise between Residential Services and campus partners.
* Create, collect, and track data related to number and type of requests.
* Create annual report of all accommodation and exception requests.
Special Assignments 5%
* Participates in developing and implementing strategic planning goals, objectives, and assessments.
* On an as-needed basis and outside of peak periods within Residential Services, performs ANU back-up functions such as front desk duties and test proctoring/coordinating.
* Assists the ANU Associate Director of Evanston and the Residential Services Director of Operations and Services with overall unit functional areas.
University and Community Resource 5%
* Provides consultation services, information sessions to students and guardians, in-service trainings, workshops, events, orientations, and programming to University constituents, local and state communities with respect to definitions, perspectives, implications, applications of professional research, state and federal laws, the transition to post-secondary education, etc.
* Develop and disseminate educational/informational materials and presentations for faculty, staff, students, and guardians to promote Residential Services and AccessibleNU.
* Participates in or leads AccessibleNU, Residential Services, or University based working groups, committees, events, or other division-wide activities.
Professional Development 5%
* Attends and presents at local conferences, workshops, training sessions, and/or professional organizational meetings.
* Stays abreast of current research in the field by reviewing publications, journals, technical information, etc.
* Summarizes and synthesizes new information to exchange with colleagues either in a written or an oral manner.
* Anticipates future needs and trends of post-secondary disability issues.
Minimum Qualifications:
* Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field
* Minimum of one (1) year related experience in the post-secondary environment, working directly with students with various disabilities; similar experience with students outside the post-secondary setting and/or a combination of training and experience may be considered
* Knowledge of the ADAAA, FHA, Section 504 and 508 of the Rehabilitation Act and its application to accommodation determination
* Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V.
* Demonstrated experience working effectively with a variety of populations.
Preferred Qualifications:
* Master's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field
* Prior work with undergraduate, graduate, professional, and online students with disabilities
* Proficiency with a range of assistive technologies and adaptive equipment and their application
* Prior Residential Services experience
* Proven conflict mediation skills
* Adaptability and sensitivity to changing times
Minimum Competencies:
* Ability to problem solve, collaborate, and negotiate in various situations
* Highly developed facilitation skills to foster a safe space for students to share accommodation needs
* Highly developed communication skills to foster collaborative partnerships with faculty
* Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom access, and the legal aspects involved
* Ability to work both independently and in team settings
* Proven skills in creating and building processes, procedures, and workflow
Preferred Competencies:
* Knowledge of learning styles and Universal Design for Learning
Working Conditions:
* The Housing Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: If local to the Chicagoland area, this position will be required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability.
Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more.
Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more.
Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
#LI-GY1
$54k-69k yearly est. 33d ago
Intake Specialist
Vital Connect 4.6
Remote intake coordinator job
Purpose
The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
**This is a fully remote role**
Responsibilities
Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines.
Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance.
Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services.
Supports staff at all levels for hands-on help understanding and navigating financial clearance issues.
Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls.
Obtains and clearly documents all referral/prior authorizations for scheduled services
Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems.
When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system.
Contact physicians to obtain referral/authorization numbers.
Perform follow-up activities indicated by relevant management reports.
Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services.
Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations.
Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization.
Escalates accounts that have been denied or will not be financially cleared as outlined by department policy
Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients.
Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances.
Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach.
For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations.
Demonstrates the ability to recognize situations that require escalation to the Supervisor.
Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined.
Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed.
Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities.
Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Qualifications
High School Diploma or GED required, Associates degree or higher preferred.
1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role
General knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom.
Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management
Salary & Benefits
The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
$22-24 hourly 60d+ ago
Communications and Outreach Coordinator - Planning and Economic Development Programs
Greater Nashville Regional Council 3.6
Remote intake coordinator job
The Greater Nashville Regional Council (GNRC) is seeking an experienced planner or communications professional to lead public and stakeholder engagement activities for its planning and economic and community development programs. GNRC is responsible for preparing regional plans for transportation, environmental quality, economic development, solid waste and a growing list of additional topics. In addition, GNRC provides support to local governments by providing grant writing assistance, conducting research, and developing plans and public policies.
The Outreach Coordinator will be expected to:
Build and strengthen relationships with planning partners including elected officials, public agencies, business groups, universities and research institutions, community-based non-profit organizations, and advocates;
Develop and implement community and stakeholder engagement plans, methods, and tools for a variety of local and regional planning and policymaking initiatives;
Support public relations efforts by helping to draft press releases, maintain media contact lists, track press coverage, and assist with media outreach;
Develop, publish, and manage content for social media platforms and agencywide or project-based websites;
Assist with developing and/or editing written copy for GNRC materials and publications;
Assist with developing and editing presentations and in presenting material to boards, committees, stakeholder organizations, and the general public;
Assist with developing visualizations such as renderings, drawings, maps, and other graphics to help 1) communicate planning concepts to a variety of audiences and 2) translate community and stakeholder input for presentation to policymakers; 3) Prepare written reports and presentations on the findings, key takeaways, and lessons learned from outreach activities;
Participate in industry associations and continuing education opportunities to remain current on emerging and best practices related community engagement;
Work with GNRC management to ensure outreach activities stay coordinated across the organization; and
Lead special projects as identified by department heads or the executive team.
Qualifications: The preferred candidate will have two or more years of experience in community engagement in support of plans and public policies related to issues of growth and development, urban design, environmental sustainability, or public infrastructure. Strong writing, public speaking, and group facilitation skills are a must. A degree in communications, public relations, urban planning, public policy, public administration or related field is preferred. Foreign degrees and credentials will be considered.
Compensation: The minimum starting pay is $70,000. The offered pay rate will be subject to experience and qualifications. GNRC provides a fully paid pension through the Tennessee Consolidated Retirement System and offers a dollar for dollar match to a 401k up to 3% of gross salary. Inquire for more information about benefits.
Remote Work Policy: While GNRC provides flexibility for remote/hybrid working conditions, this is not a remote position. The selected candidate will be expected to work from the GNRC office with regularity.
Travel Expectations:
This position will require regular travel throughout the Middle Tennessee area. A valid driver's license and access to personal transportation is required.
GNRC was established by the TN General Assembly as an association of local governments empowered to convene local and state leaders for the purposes of planning and programming state and federal investments into a range of social services and public infrastructure. GNRC serves as the region's federally-recognized Area Agency on Aging and Disability (AAAD), Economic Development District (EDD) and administers the Metropolitan Planning Organization (MPO) on behalf of the Nashville Area MPO Transportation Policy Board . More information is available at GNRC.org.
Position open until filled.
GNRC is an EOE, AA Employer
$70k yearly 60d+ ago
Claimant Outreach & Intake Specialist
Advocates 4.4
Remote intake coordinator job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers.
We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities
Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels.
Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails).
Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement.
Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract.
Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce.
Identify and appropriately handle leads who may not be eligible for services based on initial criteria.
Collaborate with the team to meet and exceed lead conversion goals.
Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately.
Qualifications
Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development).
Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically.
Strong interpersonal and persuasion skills with a persistent approach to achieving goals.
Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred).
Highly organized with strong attention to detail for tracking lead progress and documenting interactions.
Ability to work independently and manage time effectively in a remote setting.
Passionate about helping others and contributing to a mission-driven company.
Familiarity with the Social Security disability process is a plus, but not required.
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
$26k-31k yearly est. Auto-Apply 60d+ ago
Marketing and Outreach Coordinator
Shiloh Home 3.3
Remote intake coordinator job
Full-time Description
While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community!
Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly.
Benefits:
Insurance benefits include health, dental, vision, life, accident, and critical illness
403(b) retirement plan with match
ClassPass Membership
Paid time off and personal leave
12 Paid Holidays
Schedule flexibility
Opportunity to work from home
Access to the agency's car upon program's approval
Mileage reimbursement
Employee assistance program
10% off tuition at CCU for their online programs
Growth opportunities are available throughout the agency as we love to promote from within!
Responsibilities:
Build and maintain relationships with donors, sponsors, and local businesses.
Conduct outreach through meetings, events, and communications to expand the network.
Develop partnership proposals and sponsorship packages aligned with department goals.
Coordinate and participate in community events to increase visibility and engagement.
Track donor and partner information, ensuring timely follow-ups and acknowledgments.
Collaborate with internal teams to create outreach materials and impact-focused campaigns.
Oversee digital marketing efforts including website updates, email marketing, and social media campaigns.
Create promotional materials, respond to queries on social media, and manage networking efforts.
Support event planning and management; send thank-you notes and tax info to donors.
Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed.
Posting Date: 11/25/2025
Application Window: Ongoing (Applications will be accepted on an ongoing basis)
Requirements
A bachelor's degree in a related field or 5 years of relative experience required.
3 years of experience with marketing, social media management, and event planning is essential.
2 years experience with campaign management and CRM software is preferred.
Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics).
Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience.
Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills.
Must be able to pass a criminal background check.
Must hold a valid Colorado driver's license or have the ability to obtain one.
Join a USA Today Top 100 Workplace & Best in KLAS Team!
Enrollment & Intake Specialist
Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL
Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do:
Determine patient's eligibility for state, federal, or county programs.
Maintain case load, uphold productivity standards.
Develop and maintain processional relationships with hospital staff, patients, and state workers.
Prepare documents, ensure accuracy and completion.
Adhere to and support organizational standards, policies, and procedures.
Perform other duties as assigned.
What We're Looking For:
Bachelor's Degree preferred.
High School Diploma or equivalent required
Exceptional customer services skills
Demonstrates problem solving and case management skills.
Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.
Excellent written and verbal communication skills
Knowledge of Medicaid, Social Security Administration, and County Social Service programs
An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company.
Knowledge of major hospital systems and healthcare environment
Bilingual (English & Spanish)
Why You'll Love RSi:
Competitive pay with ample opportunities for professional growth.
Fully remote position with a stable Monday-Friday schedule.
Collaborative, performance-driven environment with expert leadership.
Mission-driven work supporting essential healthcare services.
Recognition as a nationally respected leader in healthcare revenue management.
Physical Requirements:
Requires prolonged sitting, standing, and walking.
Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Requires lifting papers or boxes up to 15 pounds occasionally.
Work must be performed inside the hospital or facility.
Travel to other offices and/or client facilities may be required.
What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!
$21-22.8 hourly 60d+ ago
V105 - Legal Case Status Coordinator
Flywheel Software 4.3
Remote intake coordinator job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful.
• Monthly Salary Range: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
Respond to inquiries with professionalism and care
Organize and confirm court dates for attorneys
Act as a buffer between clients and attorneys, managing expectations and flow of information
Serve as the primary contact for clients, offering clear and compassionate communication
Check case statuses with courts and filing services
Share instructions and necessary documents for court appearances
Manage daily call volume as needed
Requirements:
1-2 years of experience in customer support inside a law firm
Excellent communication skills in both English and Spanish
Strong customer service or client-facing background required
Familiarity with assisting clients with legal cases is preferred
Ability to work independently and manage tasks without constant supervision
Solid writing and organizational abilities
Key Skills
Clear and confident communication
Strong customer service instincts are a must
Ability to follow detailed instructions is a must
Proactivity is a must
Independent thinking and problem-solving
Calm and composed under pressure
Professional presence and reliability
Common sense and attention to detail
Tech-savvy
Patient and empathetic
Self-directed and resourceful
Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox
Expected call volume: Some calls involved
Working Schedule: Monday to Friday
Location: Remote || PST (Pacific Standard Time)
Work Shift:
8:00 AM - 5:00 PM [PST][PDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$35k-48k yearly est. Auto-Apply 40d ago
Summer Youth Program Site Coordinator (Amharic Speaking)
Ethiotss
Intake coordinator job in Columbus, OH
Basic Function
Responsible for supervising site staff, recruiting students, facilitating the youth program activities, maintaining the site, and performing program-related assignments as needed by the Youth Program Manager. This position is 40 hours per week at our site located at 525 Bernhard Rd, Whitehall, OH 43213
Responsibilities
Coordinate the development and implementation of all aspects of the summer programs.
Manage all day-to-day operations of the program sites, including organization, maintenance, cleaning, safety, and security.
Maintain student files, progress reports, attendance, and other necessary participant documents
Establish and maintain relationships and communication with youth, parents, and staff regarding students' needs and progress.
Establish and maintain communication with the participant's school regarding student needs.
Assist in facilitating partnerships with agencies that provide services to students and families.
Complete reports and administrative tasks on a timely basis
Provide site updates and create newsletters
Coordinate and recruit tutors and tutor volunteers
Plan curriculum activities and supervise implementation.
Supervise, manage, and evaluate staff.
Perform tasks pertinent to achieving goals and objectives required by the Youth Program grant, or as deemed necessary by the Program Director.
Skills
Oral communication, Professionalism, Interpersonal, Written communication, Computer literacy, Time Management, Organizational, Programming, Management, Organization Cultural Competency, Trauma Informed
Education
Bachelor's degree in education and/or social services preferred or a combination of some college and relevant experience.
Experience
Teaching and previous experience working with youth in educational programs. Supervisory experience and experience working with diverse populations
$30k-43k yearly est. Auto-Apply 60d+ ago
House Coordinator/Transfer Center - PT 60% Days - Adena Float Pool/House Coordinators
Adena Health 4.8
Intake coordinator job in Chillicothe, OH
As a key nursing leader, the House Coordinator provides both direct and indirect supervision for staff across all shifts - days, evenings, nights, weekends, and holidays. This role ensures the smooth operation of hospital services by overseeing staffing, resource management, and patient flow, maintaining continuity of care in the absence of Department Directors or Managers.
The House Coordinator serves as a central decision-maker, acting independently or in collaboration with other leaders, while occasionally providing direct patient care. This role is also responsible for maintaining confidentiality of employee and organizational information and functions under the direct supervision of the Nurse Manager of Float Pool/House Coordinator.
In addition, this position offers cross-training and dual responsibilities within the Transfer Center, providing professional growth and expanded leadership opportunities.
Why Join Us as a House Coordinator?
Lead and support nursing teams across the hospital to ensure safe, high-quality patient care.
Strengthen your leadership skills in a collaborative, fast-paced environment.
Gain valuable cross-training in the Transfer Center, broadening your clinical and administrative expertise.
Make a meaningful impact by ensuring resources, staffing, and patient care needs are met at all times.
Qualifications
Education:
Graduate of an Accredited Nursing Program
BSN required within 3 years of hire
Licenses & Certifications:
Current RN license in Ohio
CPR, ACLS, and PALS certifications (required)
Code Violet training within 6 months of hire and annually thereafter
NIH Stroke Scale (NIHSS) certification (required annually)
Experience:
Clinical experience in an acute care setting
Demonstrated leadership or management skills
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This position is responsible for assisting with the management of the pharmacy benefit and developing and delivering clinical and educational interventions designed to improve pharmaceutical use. Responsibilities include formulary management; assisting with management of specific patients in the multidisciplinary case management/medication therapy management program, P&T, developing and conducting educational initiatives to improve prescribing patterns; develop and conduct quality improvement programs related to the pharmacy program; evaluating medication authorization requests and providing oversight to the medication PA process; and other pharmacy program activities as assigned.
NOTE: This is a temporary position expected to last 9 months.
Estimated Hiring Range:
$151,965.00 - $185,735.00
Bonus Target:
Bonus - SIP Target, 5% Annual
Current CareOregon Employees: Please use the internal Workday site to submit an application for this job.
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Essential Responsibilities
Prepare drug utilization reports and analyses for the Pharmacy & Therapeutics Committee.
Use an evidence-based process to perform new drug reviews, and to develop formulary recommendations and drug use criteria for the Pharmacy & Therapeutics Committee.
Critically evaluate drug therapy regimens for patients enrolled in the case management program and assist with developing treatment plans.
Provide medication therapy management services.
Develop and conduct retrospective drug use reviews.
Review medication prior authorization requests and appeals.
Develop and implement clinical educational programs to improve drug utilization and quality.
Review and refine policies and procedures regarding Pharmacy Department functions including medication therapy management, DUR programs, medication prior authorization, and others.
Develop and conduct quality improvement programs related to the pharmacy program.
Monitor functions provided by the plans' Pharmacy Benefit Manager including pharmacy benefit coding, customer service guidelines, prior authorization activities, and other delegated services.
Develop and critically evaluate pharmacy claim data analysis/reports in support of specific projects or program objectives.
Assess, review, and respond to federal and state regulatory requirements/audits of the pharmacy benefit.
Consult with clinicians and pharmacists to resolve pharmacy benefit issues.
Review and refine pharmaceutical reimbursement and purchasing procedures.
Develop materials to communicate pharmacy benefit or other information to members, clinicians, and pharmacists.
Experience and/or Education
Required
Graduate of an accredited pharmacy program
Current, unrestricted license as a pharmacist in Oregon
Advanced pharmacy training (PharmD, residency, fellowship, or master's degree in related discipline)
Practical experience as a clinical pharmacist in formulary management or ambulatory care or other clinical setting
Preferred
Previous experience in managed care
Experience with reviewing Prior Authorization requests against plan criteria and making approval or decline decisions
Knowledge, Skills and Abilities Required
Knowledge
Must have comprehensive, clinical pharmaceutical knowledge base
Knowledge of the principles of managed care, pharmacy benefit management, pharmaceutical reimbursement, and pharmaceutical utilization
Skills and Abilities
Ability to critically evaluate clinical pharmaceutical and medical literature and apply principles of evidence-based medicine
Ability to design and review pharmacy claims analysis/reports according to specific project requirements
Must be highly motivated and have the ability to work independently
Excellent organizational, project management, and time-management skills
Excellent written and verbal communication skills
Excellent customer service skills
Ability to manage multiple tasks
Ability to negotiate, problem-solve, and consensus-build
Basic word processing, spreadsheet, and database skills
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to lift and carry for at least 1-3 hours/day
Working Conditions
Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure
Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office equipment
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location: Work from home
We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.
We are an equal opportunity employer
CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
The purpose of this position is to assist the College in fulfilling its mission by facilitating student acquisition of the required knowledge, attitudes, and skills necessary for success in the student's chosen career in health sciences.
ESSENTIAL FUNCTIONS:
* Provides teaching, supervision and evaluation of student learning experiences in didactic, lab, and/or clinical environments.
* Correlates clinical education with didactic education.
* Provides individual advisement and guidance for intellectual and professional development of students.
* Coordinates clinical education and evaluates effectiveness. Provides recommendations for improvement to Program Chair.
* Ensures student outcomes are met by participating and assisting with assessment activities.
* Serves as an academic advisor for students.
* Collaborates with other faculty, preceptors, field faculty, and clinical agencies to provide optimum learning opportunities for students.
* Develops, implements and revises course content in a limited subject area.
* Serves as a mentor to new or inexperienced faculty as appropriate.
* Participates in scholarly activities (e.g., grant writing, research, college projects, publications, creative teaching strategies).
* Participates in and seeks out quality improvement opportunities.
* Holds office hours for students.
* Performs miscellaneous duties as assigned.
MINIMUM KNOWLEDGE/SKILLS AND ABILITIES REQUIRED:
* Bachelor's degree in Radiology Technology or related field.
* Two years' clinical experience in radiology technology.
* Current and valid certification in American Registry of Radiology Technology.
* Current Ohio General Permit to Practice.
* Current and valid certification in Cardio-pulmonary Resuscitation.
* Demonstrated experience providing guidance or training to others.
* Minimum one year experience as an instructor or as a preceptor in a JRCERT accredited program.
* Proficient in curriculum design and/or course development, instruction, evaluation and academic counseling
* Master's degree preferred.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.