Intake Coordinator Resume Examples 2023

Research Summary. We analyzed 5,011 intake coordinator resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like United HealthCare Services and Fresenius USA. Here are the key facts about intake coordinator resumes to help you get the job:

The average intake coordinator resume is 402 words long
The average intake coordinator resume is 0.9 pages long based on 450 words per page.
Patients is the most common skill found on an intake coordinator resume. It appears on 21.4% of resumes.

After learning about how to write a professional intake coordinator resume, you can make sure your resume checks all the boxes with our resume builder.

Intake Coordinator Resume Example


Bobby Kennedy Intake Coordinator Contact Information Phoenix, AZ (450) 555-0345 bkennedy@example.com Skills Test Results Admissions Process Behavioral Issues CPR Substance Abuse Procedures ADL Recreational Activities High Volume Patient Referrals Employment History Intake Coordinator 2017 - Present Chicanos Por La Causa Phoenix, AZ Reimaged POS register systems for various clients using putty to remote log in. Addressed residents questions and concerns about their stay in the nursing facility. Support Services IVFulfillment Home LoanScanning Home LoanSorting Home Loan Researched and implemented targeted recruitment, communication and social media strategy. Intake Counselor 2013 - 2017 Chicanos Por La Causa Phoenix, AZ Co-facilitated Substance abuse psychoeducational group of 10 to 15 members, male and female, ages 18+ at community agency. Contract Work - Substance Abuse Education, Therapy and Replapse Prevention Groups. Provided substance abuse counseling that consisted of individual, family and group work; provided substance abuse assessments. Plan, prepare, and facilitate group therapy sessions daily on a variety of mental health topics. Assess referred clients for substance abuse or dependence as outlined by DSM IV guidelines. Habilitation Specialist 2011 - 2012 Arizonas Children Association Phoenix, AZ Transported residents to and from special events, meals, and recreational activities. Involved in family and individual counseling to strengthen awareness in non-violent communication and crisis de-escalation techniques. Sustain communication with clients' support network including case workers and psychiatrists. Education Master's Degree School Counseling 2012 - 2013 Grand Canyon University Phoenix, AZ Bachelor's Degree Psychology 2008 - 2011 Arizona State University Phoenix, AZ


Keith Stevens Intake Coordinator Contact Info Atlanta, GA (270) 555-0041 kstevens@example.com Skills Service TechniciansInsurance CompaniesSpecial EventsGraphic DesignCommunity ResourcesPrivate PartiesTransition PlansCrisis InterventionClient ServiceSocial Needs Employment History Intake Coordinator 2014 - Present Morgan & Morgan Atlanta, GA Address client s questions and concerns about their legal cases with the upmost level of customer service and professionalism. Specialized in specific details will all claims for excellent customer service. Collaborated and managed patient care from admission to discharge. Oversee and manage all new admissions, coordination of intake processes, and insurance verification. Tracked status of projects through communication with project teams and vendors, by using MS Project Enterprise 2010. Create weekly schedule for hosts and server assistants Coordinate meetings with staff members Responsible for new hire's training schedules Social Service Coordinator 2012 - 2014 Catholic Charities USA Alexandria, VA Created and Implemented Customer Account Manual for Service Technicians. Provide clinical on-call consultation in regards to child abuse/neglect, domestic violence and bereavement. Assessed children and families for suspected child sexual abuse, drug abuse, physical harm or neglect. Provide direction and guidance on Boeing policies and procedures. Maintained caseload for adjudicated juveniles Facilitated linking of clients with assisting community agencies Maintained client records Attended treatment team meetings Special Events Coordinator 2011 - 2012 American Red Cross Washington, DC Generated press releases and public information articles for training programs and special events. Help plan and attended 2 fundraising special events, including an Oscar NIght Party, and Fire and Ice Ball. Staff & Volunteer Management Managed all programs and revenue goals of the Special Events Development Associate. Planned event logistics, including both human and material resources, and assisted with coordinating the events and campaigns. Coordinated the logistics of conference calls, meetings, and conferences on-and-offsite. Education Bachelor's Degree Business 2008 - 2011 University of Maryland - College Park College Park, MD


Gregory Griffin Intake Coordinator Charlotte, NC ggriffin@example.com (310) 555-7935 Experience Intake Coordinator 2020 - Present The Lash GroupCharlotte, NC Worked at a community mental health agency as both a mental health and addictions counselor. Provided all social services for a period of two months while facility underwent a transitional period. Trained to provide crisis case management services as mandated by HFS 34 for mental health emergency services. Communicate with insurance companies to verify and pre certify benefits, get authorizations for services rendered. Coordinated schedules of 200 employees Developed Processes for the position and procedures for employees Trained new coordinators and employees on procedures Treatment Coordinator 2016 - 2020 Marshall'sCharlotte, NC Provided backup assistance to the sales floor, service desk and layaway. Organized the sales floor and helped with general store layout Instructed other associates on current objectives Censor and Code Shoes Unload Truck/Safely Operate Forklift Work sales Floor Take in supply truck and ll freight to sales floor and customer service Referral Specialist (Part-Time) 2010 - 2011 North Florida SalesTallahassee, FL Interviewed patients to obtain medical information, weight and height measurements and vital signs. Mentored and trained new hires on systems, processes, policies and procedures. Provide data and assistance to mortgage insurance companies to expedite claims settlement. Skills Veterans Community Outreach Crisis Intervention Client Files Treatment Plans Travel Arrangements Procedures Referral Information Hospitality Services Dental Procedures Education Bachelor's Degree Psychology 2008 - 2011 Florida State UniversityTallahassee, FL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Intake Coordinator Resume templates

Zippia allows you to choose from different easy-to-use Intake Coordinator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Intake Coordinator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Intake Coordinator Resume Format And Sections

1. Add Contact Information To Your Intake Coordinator Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Intake Coordinator Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Intake Coordinator Education

Majors

18.1%

13.5%

10.7%

8.9%

Intake Coordinator Resume Relevant Education Example #1

Master's Degree In School Counseling 2012 - 2013

Grand Canyon University Phoenix, AZ

Intake Coordinator Resume Relevant Education Example #2

Doctoral Degree In Business 2016 - 2019

Ohio State University Columbus, OH

3. Next, Create An Intake Coordinator Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Intake Coordinator Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Patient Referrals Skills
A referral patient is a written instruction from a primary care doctor to see a specialist for a specific medical service. In this case, a health worker at a level of the health system with insufficient resources - medicines, equipment, skills to cope with a clinical condition seeks help from a facility that is better equipped or has other resources to assist or take over the management of patient's case.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Mental Health Skills
Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.
Patient Care Skills
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Top Skills for an Intake Coordinator

Source: Zippia.com

Patients, 21.4%

Customer Service, 10.9%

Home Health, 6.3%

Patient Referrals, 5.6%

Other Skills, 55.8%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Intake Coordinator Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Intake Coordinator

UnitedHealth Group

Researched and provided information regarding patient statistic results, critical care and authorization inquiries to callers while maintaining HIPAA confidentiality.
Performed triage on calls from incoming clinical lines, assuring the appropriate services and information is delivered to members and providers
Performed initial telephone screening and triaged calls for pre-certification authorization and direct to appropriate Care Coordination functions.
Authorized referrals for outpatient surgery * Current use ICD-9-CM and CPT Codes * Build cases for medical review
Received calls from members and providers - Data Entry- entered ICD-9 and CPT codes on to notifications.

Work History Example # 2

Case Manager Internship

PACE Center for Girls

Provided counseling and peer mediation in crisis situations.
Provided daily care management, familial, crisis, and vocational counseling.
Worked in partnership with girls and their families to find a common approach to problem solving, crisis counseling and intervention.
Facilitated Individual, Group, and Family Counseling
Collected and analyzed discovery documents in order to support attorney work product.

Work History Example # 3

Special Events Coordinator

City of Largo

Developed or revised agency/institution policies, procedures, programs, and directives based on research findings.
Provided comprehensive technical and administrative oversight and advice to the Director on telecommunications and personnel matters and assistance to employees.
Monitored student completion of community service assignments and troubleshoot any issues.
Developed, implemented, and maintained standard operating maintenance procedures of a 28 complex weapon and 25 various vehicles.
Developed staff procedures manual for the Diesels Emissions Reduction Act (DERA) program.

Work History Example # 4

Social Services Assistant

Jewish Child Care Assoc of New York

Participated in Family Team Conferences, Service Plan Reviews, IEP meetings & court hearings.
Co-led Trauma training for staff at Engage, and established an ongoing staff support group
Assisted to complete necessary documentation as required by licensing agencies and facility.
Coordinated collection of donations given in memory of hospice clients.
Assigned as manager on duty per rotation and responsible for completing facility admission contracts.

5. Highlight Your Intake Coordinator Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your intake coordinator resume:

Medical Assistant
Certified Medical Administrative Assistant (CMAA)
Certified Medical Office Manager (CMOM)
Nationally Certified Medical Office Assistant (NCMOA)
Certified Medical Interpreter - Spanish (CMI)
Certified Clinical Medical Assistant (NHA)
Medical Administrative Specialist (CMAS)
Registered Medical Assistant
Certified Personal Chef (CPC)
Certification in Forensic Social Work (CFSW)

More Certifications For Intake Coordinator

6. Finally, Add a Intake Coordinator Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Intake Coordinator Resume Skills

Patients

Customer Service

Home Health

Patient Referrals

Data Entry

Mental Health

Insurance Verification

Medical Terminology

Social Work

Patient Care

Medicaid

Care Services

Intake Process

Insurance Coverage

Substance Abuse

Triage

Community Resources

Admission Process

Crisis Intervention

HIPAA

EMR

Insurance Benefits

Referral Source

Computer System

Durable Medical Equipment

Insurance Eligibility

Schedule Appointments

CPT

Discharge Planning

Telephone Calls

Physician Orders

ICD-9

Community Agencies

Hippa

Inbound Calls

Patient Demographics

Outbound Calls

Medical Necessity

Smooth Transition

Intake Assessments

Patient Charts

Patient Insurance

Call Tracking

Intake Interviews

Referral Process

Eating Disorders

Insurance Authorizations

Intake Coordinator Jobs

Links To Help Optimize Intake Coordinator Resumes

Updated May 19, 2023