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Top 50 Intake Coordinator Skills

Below we've compiled a list of the most important skills for an Intake Coordinator. We ranked the top skills based on the percentage of Intake Coordinator resumes they appeared on. For example, 12.7% of Intake Coordinator resumes contained Patient Referrals as a skill. Let's find out what skills an Intake Coordinator actually needs in order to be successful in the workplace.

These are the most important skills for an Intake Coordinator:

1. Patient Referrals

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high Demand
Here's how Patient Referrals is used in Intake Coordinator jobs:
  • Accelerated intake by expeditiously administering and processing inpatient referrals and authorizations.
  • Performed intake of initial patient referrals for home infusion therapy.
  • Received and verified all necessary information for patient referrals.
  • Intercept incoming patient referrals via email/fax.
  • Receive phone calls from Hospital, Nursing Homes, Medical Groups and Doctor's offices with patient referrals for Hospice.
  • Expedited patient referrals to specialty offices, faxed medical records, answered patient and specialty office and completed referral requests.
  • Project coordinator for promoting the marketing business for the Rehabilitation Services Department that increased patient referrals by 20%.
  • Received patient referrals and verified with patient and insurance provider that new/ care falls under authorized guidelines.
  • Generated and processed all patient referrals for treatment, testing, and surgical procedures.
  • Track patient referrals/admissions for Hospice Agency, Medical Groups, and Insurance Companies.
  • Coordinate patient referrals to ensure the schedule of clients for dialysis treatments.
  • Input face to face forms into excel for medicare patient referrals.
  • Verified Patients' Insurance and obtained patient referrals, if needed.
  • Receive calls from transfer center and the community for inpatient referrals.
  • Received patient referrals through a chat line or software program.
  • Process patient referrals, and monitor several referral systems.
  • Received and processed all new patient referrals.
  • Execute all incoming patient referrals.
  • Directed all daily patient referrals and intake operations which included accurately and efficiently entered Home Health referrals into Allscripts program.
  • Enter inbound patient referrals Enter faxed patient referrals Post Payments insurance payments Utilizing Allscripts billing system for daily referrals and billing

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21 Patient Referrals Jobs

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2. Insurance Companies

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high Demand
Here's how Insurance Companies is used in Intake Coordinator jobs:
  • Communicated with Insurance companies to obtain benefits/authorizations for physical and occupational therapy.
  • Obtained authorization for services through community funding participants and insurance companies.
  • Completed calls to insurance companies for benefit verification and treatment authorization.
  • Call insurance companies for authorizations, submitted all documentation for authorization.
  • Called Insurance Companies for Authorizations and Verification of Benefits.
  • Verified Benefits and Eligibility with Insurance Companies
  • Submitted authorizations to the insurance companies.
  • Verified benefits, receiving authorization for medication, equipment, and any other services from the respective insurance companies.
  • Work closely with marketing liaisons, physician offices, hospitals, insurance companies, and field staff.
  • Received calls from medical facilities needing to have procedure cases built for insurance companies.
  • Verified insurance with insurance companies and coverage for the medication and supplies.
  • Worked with Workman's Comp and Car Insurance companies.
  • Negotiated prices with insurance companies.
  • Call insurance companies and get authorizations and do pre-certifications for each patient admitted.
  • Completed all required clinical documentation and pre-authorized clinical services with insurance companies.
  • Prepare weekly schedules, initial contact interviews, PCPC trained, contact different insurance companies for admission assessment, psychosocial interviews.
  • Interfaced with patients, doctors' offices, and insurance companies to ensure that patients received timely orthotics.
  • Use persistence and persuasive communication skills to successfully advocate for patients with insurance companies and HMOs.
  • Qualified to follow up with insurance companies to verify insurance information and handle claims management.
  • Answer phones and relay messages Assisted clients with information and referrals Coordinated credentialing of staff with insurance companies

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6 Insurance Companies Jobs

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3. Patient Care

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high Demand
Here's how Patient Care is used in Intake Coordinator jobs:
  • Designed and implemented New Patient Referral Protocol resulted in outstanding patient care improvement.
  • Work cooperatively with physicians and medical professionals to provide quality patient care.
  • Coordinated patient care from hospital/facility to home environment.
  • Provided high quality patient care and displayed excellent assessment skills in the areas of mental health and chemical dependency.
  • Take incoming calls from doctor's offices, hospitals and patients regarding questions or issues related to patient care.
  • Home infusion intake coordinator: Performs duties according to standards related to Intake Coordinator and patient care.
  • Maintained heavy patient caseload in often stressful circumstances, meeting tight deadlines when necessary for patient care.
  • Worked directly with Nurse Case Manager to ensure federal and administration compliance for quality patient care.
  • Followed up with doctors on information pertaining to what type of patient care was given.
  • Provide direct patient care on an as-needed basis, as assigned by Branch Manager.
  • Performed overnight and weekend on-call, providing direct patient care.
  • Work with physicians to facilitate quality patient care.
  • Provided direct patient care on an as-needed basis.
  • Coordinate patient care with case managers and vendors.
  • Identified insurance benefits, pre-certification of patient care; completing all admission requirements.
  • Identified patient care requirements by establishing personal rapport with potential and actual patients.
  • Schedule patient care procedures accurately in a timely manner.
  • Monitored patient care to State, Medicare, Medicaid, JCAAO regulations HOSPICE policy and procedure compliance.
  • Initiated training on de-escalation, patient care, safe practices, and time management.
  • Negotiated patient care with insurance case managers and acted as a liaison between the insurance company and field staff.

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9 Patient Care Jobs

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4. Providers

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high Demand
Here's how Providers is used in Intake Coordinator jobs:
  • Process by data entry and review all referrals to include notification of insurance providers for prior authorizations and services covered.
  • Deliberated with primary care providers to discuss patient admission to detoxification unit.
  • Document and provide procedural and diagnostic codes for providers and participants.
  • Review and validate all prior authorization forms submitted by medical providers.
  • Educated providers and plan participants on network benefits.
  • Monitored providers and advocated to ensure the person in services was not exploited, neglected, mistreated or abused.
  • Establish and maintain working professional relationships with forensic and treatment providers, including BHSI and CBH.
  • Act as a liaison with family, service providers, and community supports and services.
  • Informed beneficiaries and providers of authorizations via email, fax, phone and/or in person.
  • Answer incoming calls from members of mental health providers, regarding behavioral health benefits.
  • Quoted member benefits and provided education and service to customers as well as providers.
  • Attended daily meetings for medical providers to discuss patient admissions and discharge planning.
  • Appropriate clinicians and medical providers are then assigned according to specific needs.
  • Provided telephonic support to health providers and patient inquiries and services calls.
  • Directed beneficiaries to network providers to assure cost savings.
  • Performed data entry for incoming requests from providers offices.
  • Contract Employment Received and coordinated all referrals to include notification of insurance providers for prior authorization and services covered.
  • Received, researched and processed all referrals/pre-authorizations from MTF and civilian providers.
  • Referred members to network behavioural health providers for outpatient evaluation.
  • Review plan benefit information, referrals, and pre-certification details with members and providers.

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15 Providers Jobs

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5. Customer Service

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high Demand
Here's how Customer Service is used in Intake Coordinator jobs:
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Offered excellent customer service and professionalism to the department.
  • Review and move cases through various stages of enrollment while maintaining cross-functioning support and the highest level of customer service.
  • Performed customer service, I also prepared annual Government reports and spreadsheets using Word and Excel.
  • Provide world class customer service to our members since we are dealing with mental health benefits.
  • Documented each call received, provided customer service to each client as needed.
  • Exercised excellent customer service to all clients involved in the LIHEAP program.
  • Provide customer service to clients from doctor''s office and facilities.
  • Lead conversion: providing great customer service to secure in home visits.
  • Monitor Customer Service satisfaction and resolve any issues that arise daily.
  • Answer incoming calls, providing quality customer service and researching inquiries.
  • Demonstrated mastery of customer service call script within specified time frames.
  • Provide direct client support with great customer service.
  • Promoted positive Customer Service within the firm.
  • Provided frontline customer service to client hospitals via telephonic communication.
  • Resolve and follow up regarding customer service issues with all customers in a timely manner.
  • Job Description: Customer Service was my main focus with each patient.
  • Provide excellent Customer Service to both Providers and Enrollees.
  • Coordinated prison telemedicine appointments Customer service
  • Process applicants for home health care Verify qualifications Customer service Research Telephone skills

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16 Customer Service Jobs

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6. Data Entry

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high Demand
Here's how Data Entry is used in Intake Coordinator jobs:
  • Performed extensive data entry and quality assurance per joint commission accreditation standards and requirements.
  • Performed data entry of authorization and customer contacts for mental health facilities.
  • Verify patients insurance, data entry, authorizations, coordination of services
  • Assisted data entry department with the input of patient medication sheets and processed all new patient charts.
  • Answer phones, scheduling, taking referrals, marketing, insurance verification, data entry, filing,
  • Perform data entry, help monitor and track enrollments/referrals, and produce reports.
  • Perform data entry to build, process, and update FMLA/STD claim.
  • Worked with TeleMeds physicians, data entry and all office work.
  • Worked on specials project; running clinical reports and data entry.
  • Enter client's demographic information using a specified data entry program.
  • Managed data entry and light administrative tasks for department.
  • Verified patients insurance, Extensive data entry and filing.
  • Utilized the data entry system admission data base.
  • Adapted to fast pace data entry with accuracy.
  • Improved screening of referrals and data entry.
  • Process data entry of patient's information.
  • Gathered all patient information for data entry.
  • calculate income to verify customer qualify for assistance, intake worker, data entry
  • Assess clients and give information or referral them to our or other sites Enroll clients to our program Perform data entry
  • Process Cancer, disability, accident, Death claims Helped to implement a new workflow Trained new employees Data Entry/ Inputting ICD9-Codes

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8 Data Entry Jobs

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7. Medical Records

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high Demand
Here's how Medical Records is used in Intake Coordinator jobs:
  • Assisted clinical staff to obtain medical records needed for review determinations.
  • Scan incoming faxed documents into appropriate medical records.
  • Communicated appropriately with nursing staff and physicians, evaluated the care provided, QA of medical records and Coded all diagnosis.
  • Transmit correspondence and/or medical records by mail, email, or fax, ensuring that HIPPA laws are adhered to.
  • Maintained company medical records and high standards in quality assurance, safety, and complied with NC-DHHS regulatory guidelines.
  • Go over the member''s medical records and assigned it to the proper department.
  • Verify medical records, record information and forward it to medical staff for acceptance.
  • Upload copies of patient's medical records and intake paperwork in patient's files.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
  • Worked in the back with medical records; printing reports and filing charts.
  • Call nurse case managers and doctor's office for referrals/medical records and orders.
  • Participate in the migration of medical records from paper to electronic.
  • Release medical records per HIPPA guidelines and office policies and procedures.
  • Evaluated medical records for accuracy to ensure top quality patient care.
  • Put together patient charts, Pull patients chart from medical records.
  • Maintain medical records, technical library, or correspondence files.
  • Maintained medical records according to HIPPA standards.
  • Maintained and reviewed medical records to anticipate equipment home care equipment needs.
  • Request medical records, while faxing and scanning patient histories Maintaining databases Greet clients, and enter appointments into the office schedule
  • Received incoming referrals for Home Health Services Verified Patient Insurance, Assigned Staff Maintained Medical Records Followed-up Appointments for continuity of care

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1 Medical Records Jobs

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8. Phone Calls

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high Demand
Here's how Phone Calls is used in Intake Coordinator jobs:
  • Maintain detailed case notes to document all phone calls, and meetings regarding client leading up to admission.
  • Receive phone calls from insurance companies, doctors' offices and hospital coordinated care for their patients.
  • Answer phone calls and make sure to follow up with patients who have not answered their phones.
  • Follow up phone calls to patient to be sure they are satisfied with our services.
  • Receive phone calls from patients and nurses to assist with any issues they may have.
  • Supported shelter staff with answering phone calls and interviewing prospective guests in need of shelter.
  • Administered phone calls with calling out patients and answering incoming calls for future patients.
  • Researched and resolved phone calls and emails from carriers, providers and patients daily.
  • Manage inbound phone calls, emails and chats requesting information on the program.
  • Received incoming phone calls and assisted or routed appropriately to case management staff.
  • Answer emergency phone calls and emails during after office hours (weekend).
  • Handled answering phone calls, general filing, and copying of documents.
  • Answered phone calls and assisted callers with beneficiary and appeals information.
  • Answered multiple phone lines and routed phone calls to appropriate parties.
  • Handle incoming phone calls; determine nature of business i.e.
  • Answer phone calls in a high call volume call center.
  • Answer phone calls and note messages, file patient's' medical records, and order office and medical supplies.
  • Performed intake of families seeking shelter and housing Interacted with residents, transferred phone calls and participated in activities with residents
  • Resolved customer complaints, patient follow up of phone calls to make sure patient received supply/supplies by delivery or UPS.
  • Register clients * Answer phone calls * Sit with clients to do policies and procedures.

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1 Phone Calls Jobs

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9. Durable Medical Equipment

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high Demand
Here's how Durable Medical Equipment is used in Intake Coordinator jobs:
  • Evaluated signed prescription orders and called physician office to follow up on durable medical equipment orders or letter of medical necessity.
  • Receive incoming referrals and prescriptions electronically for Durable Medical Equipment and Home Health Care.
  • Submitted and provided follow up for prior authorization requests for durable medical equipment.
  • Verify eligibility and benefits of insurance for medications and durable medical equipment.
  • Authorized clinic or hospital procedures and Durable Medical Equipment from pharmacies.
  • Order ancillary services and durable medical equipment as deemed necessary.
  • Assigned duties as necessary within Durable Medical Equipment Departments.
  • Order durable medical equipment and set-up transportation when required.
  • Process prescriptions for durable medical equipment.
  • Provided case management and obtained prior authorizations for Durable Medical Equipment, Home Infusion, and Hospice Care for patients.
  • Ordered medical supplies and durable medical equipment for patients as determined by clinical care staff and physicians.
  • Order and follow up with durable medical equipment and send medical records for approval.
  • Monitored Durable Medical Equipment (DME) inventory.
  • collected and verified information concerning eligibility, provider status, benefits coverage, coordination of benefits for durable medical equipment.
  • Ensured timely delivery of durable medical equipment and enteral therapy supplies.
  • Process durable medical equipment orders such as oxygen, nebulziers, hospital beds, CPAP's and BiPAP's.
  • Managed specialty groups in setting-up durable medical equipment at the hospital and deliveries to the patient's home.
  • Performed intake process for requests of durable medical equipment from nursing facilities and patients.
  • Route orders to appropriate department such as pharmacy, nursing, and durable medical equipment .
  • Processed physician orders for durable medical equipment 2. scheduled patient appointments for cpap setup.

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5 Durable Medical Equipment Jobs

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10. Medicaid

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high Demand
Here's how Medicaid is used in Intake Coordinator jobs:
  • Comprehended insurance coverage and Medicare/Medicaid Guidelines.
  • Served as principal contact for provider questions regarding Medicare and Medicaid guidelines and requirements.
  • Assess Medicaid eligibility for services, gather data and schedule necessary intake appointments.
  • Accessed DDE system for patient insurance information including Medicare and Medicaid.
  • Explained Medicaid eligibility requirements and form completion requirements to patients.
  • Coordinated the Medicaid Durable Medical Equipment patients.
  • Verify Medicaid and Medicare insurances and their managed care programs via EMEVS systems and multiple private insurances through HDX system.
  • Assisted with screenings to provide them with services and assisted them with getting on Medicaid as well as other resources.
  • Assign duties to Intake specialist in accordance to priority and sensitivity to ensure timeliness to Dc Medicaid requirements.
  • Provided referrals to governmental institutions for clients in need of applying for Medicaid and other assistance.
  • Collected all pertinent documents (Insurance/Medicaid cards, Social Security card, etc.)
  • Performed initial set up for general DME orders for Medicaid/Medicare patients.
  • Receive extensive training regarding state Medicaid health plans and guidelines.
  • Verified Medicaid, Medicare, and 3rd party insurers.
  • Assist billing department with filling out Medicaid applications.
  • Verified Medicare and Medicaid Ordered medical equipment and coordinated delivery.
  • Document, review and process beneficiary prior authorization request for D.C Medicaid.
  • Experience with dealing with variety of payors in healthcare such as Medicare and Medicaid.
  • Contracted as Fax Intake for pre-certification of Medicare and Medicaid patients through United Healthcare.
  • Up Sale Diabetic supplies Inbound/Outbound calling Validate insurance coverage (Medicare/Medicaid, BCBS, Humana, Aetna, etc.).

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6 Medicaid Jobs

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11. New Clients

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high Demand
Here's how New Clients is used in Intake Coordinator jobs:
  • Processed intake information from new clients and contacted providers for additional information.
  • Administered comprehensive diagnostic assessments on new clients.
  • Process referrals for new clients, Obtain intake admission information on new patients, Collect and verify insurance information, RN-LPN scheduling
  • Entered new clients into the database and wrote introductory letters to new clients.
  • Input new clients into River City's data base for future visits.
  • Established new clients at Universities and registered students for credit cards.
  • Assess new clients need for services and make referrals where needed.
  • Contacted doctor's offices and scheduled appointments for new clients.
  • Handled intake, assessment and documentation of new clients.
  • Complete initial referral intake paperwork on all new clients.
  • Interviewed and assessed approximately 5-10 new clients each week.
  • Register new clients utilizing agency's intake process.
  • Assisted new clients with enrollment policies and paperwork.
  • Assembled and certified new clients' charts.
  • Assigned new clients to appropriate clinician.
  • Assisted marketer in obtaining new clients.
  • Conducted intake interviews for new clients.
  • Worked closely to coordinate new clients and their families with the appropriate counselors and programs.
  • Conducted prescreening interviews with new clients.
  • Review of referrals and placement match coordination * Intake of new clients and intake paperwork review * Maintained referral tracking systems

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12. Treatment Plans

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high Demand
Here's how Treatment Plans is used in Intake Coordinator jobs:
  • Implemented individualized treatment plans with measurable objectives and goals.
  • Documented in-depth clinical assessments/psycho socials and diagnostic treatment plans.
  • Designed provisional treatment plans and assigned preliminary diagnosis.
  • Assisted clinical counselors with assessments and development of treatment plans, as well as, individual and family counseling sessions.
  • Maintain accurate and updated progress notes and treatment plans, secure clinical records in accordance with OASAS policies/ 822 guidelines.
  • Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
  • Develop client treatment plans based on research, clinical experience, and client histories.
  • Performed Mental Health Assessments and developed Mental Health Treatment plans for new clients.
  • Modify patient treatment plans as indicated by patients' responses and conditions.
  • Conducted staff meetings, case reviews weekly, treatment plans and summaries.
  • Assessed clients and formulated individual treatment plans based upon individual's needs.
  • Modify treatment plans according to changes in client status.
  • Complete initial treatment plans for treatment team.
  • Develop and implement treatment plans.
  • Created Biopsychosocial clinical reports and initial treatment plans.
  • Assess prospective client by completing a psychological/ecological assessment for PRP services *Create treatment plans that are SMART goal-oriented.
  • Set Treatment plans and implement client goals based on client needs and comprehensive evaluations.
  • Revised treatment plans in consultation with clinical psychiatrist based on patient progress.
  • Complete intake and Diagnostic assessments Complete individual treatment plans Provide individual therapy and case management
  • Complete genograms and initial treatment plans Alliance/build relationships with local board of Social services representatives.

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13. Substance Abuse

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high Demand
Here's how Substance Abuse is used in Intake Coordinator jobs:
  • Verified demographics, updated eligibility and quoted benefits for mental health and substance abuse.
  • Reviewed all applications and determined program placement for women seeking substance abuse treatment.
  • Facilitate various substance abuse education and other related workshops.
  • Developed and implemented activities of daily living for consumer groups for substance abuse, and independent activities of daily living.
  • Acted as liaison between court system and clients; advocated for young adult clients with substance abuse and legal issues.
  • Conducted diagnostic assessments designed to offer support and assistance to adults in need of Mental Health and Substance Abuse services.
  • Served as liaison between the Alcohol Treatment Facility Partial Hospitalization Program and Outpatient Army Substance Abuse Programs throughout Europe.
  • Answered incoming calls from Members, and Providers, inquiring on Mental Health and Substance Abuse Benefits.
  • Experience with Children, Adults and Elderly with Mental Health, Developmental Disabilities and Substance Abuse diagnoses.
  • Conducted the hospital's assessment & admission process for psychiatric and substance abuse patients
  • Conducted initial assessments for co occurring; substance abuse and mental health patients.
  • Maintained case records and assigned clients to appropriate substance abuse counselor.
  • Issue authorizations to utilize their mental health or substance abuse benefits.
  • Assist members at Mental Health/Substance Abuse division.
  • Screen client s substance abuse history.
  • Processed client's clinical admissions and intake paperwork Completed initial assessment on patients seeking treatment for substance abuse and dual diagnosis
  • Facilitated group therapy to adults suffering with substance abuse and trauma twice daily Facilitated individual therapy once a week.
  • Conducted all pre-assessment interviews for long-term therapeutic community for substance abuse.
  • Interviewed and evaluated consumers to asses need for mental health or substance abuse service, scheduled appointments referral to appropriate clinician.
  • Key Results: * Verify benefits and eligibility for mental health and substance abuse for United Healthcare members.

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9 Substance Abuse Jobs

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14. Intake Process

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high Demand
Here's how Intake Process is used in Intake Coordinator jobs:
  • Created and implemented intake process for organization with written instructions and assisted with creating streamlined intake packet.
  • Help clients with intake process including name, address, telephone number, point of contact, and appointment scheduling.
  • Coordinated intake process for the agency, to include enrollment and orientation for new, transferred and existing clients.
  • Coordinate the intake process to for babies' birth to age 3 with developmental delays.
  • Inform potential clients about the types of treatment, intake process, and agency information.
  • Received multiple calls daily and entered all information available to complete the intake process.
  • Fulfilled the intake process of a new client into the program.
  • Interview program applicants for initial screenings, assessments and intake process.
  • Oversee the intake process for potential clients requesting counseling services.
  • Worked with families through intake process and service coordination.
  • Train staff on the intake process and procedures.
  • Performed Intake processes for Connecticut and Providence offices.
  • Interviewed clients and did the entire intake process.
  • Train all staff on the intake process.
  • Follow Current Referral Intake Process Flow.
  • Complete intake process for new clients.
  • Supervised clinical case managers assisting with pre-intake processes and assessment.
  • Facilitated the intake process and psychosocial assessments for new consumers.
  • Coordinated intake process for outpatient treatment services Managed clients referral database for superior court, probation services and CT. Dept.
  • Assisted in the intake process with new guests Floor supervisor Monitored security systems

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23 Intake Process Jobs

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15. Mental Health Services

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Here's how Mental Health Services is used in Intake Coordinator jobs:
  • Worked collaboratively with executive level staff to ensure students received effective academic, behavioral and mental health services.
  • Conducted over 200 interviews to determine eligibility for state-supported mental health services.
  • Complete clinical documentation for opening services for consumers with mental health services.
  • Conducted initial psychiatric assessment of patients requesting mental health services.
  • Acted in place of the Intake Coordinator in her absence, including reporting to the Deputy Director of Mental Health Services.
  • Obtain demographic information from callers and the history of the problem that brings them for treatment for mental health services.
  • Collaborate with OCFS Aftercare, Department of Social Services, Mental Health Services, OPWDD and Case Planning Agencies.
  • Supervised 10-12 case managers providing a broad range of mental health services to clients in a variety of settings.
  • Referred clients to various resources including chemical dependency programs, mental health services, mentoring programs, etc.
  • Maintained clinical note documentation of consumers progress and behaviors from mental health services that were rendered.
  • Assess and triage callers who are attempting to access mental health services through a call queue.
  • Appointed the official SAMSHA (Substance Abuse and Mental Health Services Administration) survey representative.
  • Manage and maintained client records for federal and state regulations of mental health services.
  • Verify if potential patient health insurance will provide financial coverage for mental health services.
  • Assign referrals for assessment to determine appropriate core mental health services for youth.
  • Coordinated SA/Mental Health Services for Adults and Children.
  • Assisted otherwise underserved individuals and families with initiating mental health services.
  • Educated prospective patients, families, physicians, and hospitals regarding mental health services available at Dominion Behavioral Healthcare West End.
  • Attended all trainings for mental health services, mandated by the State.
  • Coordinate delivery of mental health services Provide intake assessment Scheduled patients with psychiatric and clinical team

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16. Clinical Staff

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Here's how Clinical Staff is used in Intake Coordinator jobs:
  • Communicate clinical information to doctors and other clinical staff.
  • Provide administrative support services to clinical staff and management.
  • Work involves strong collaboration with clinical staff in order to present initial and concurrent reviews of cases to private insurance companies.
  • Initial triage of members and providers, assess callers' needs and transferring, as appropriate, to clinical staff.
  • Complete clinical file preparation, and follow up, after file transfers to the clinical staff for final determination.
  • Serve as a financial liaison with clinical/non clinical staff, and other hospital departments while admitting manager not available.
  • Coordinate all visits including starting of care, evaluations, and social work with clinical staff and patients.
  • Maintain and build professional relationships with all clinical staff and report cases to physicians for review.
  • Worked collaboratively with the Program Director, Case Manager, Staffing Coordinator and Clinical Staff.
  • Collaborate with co-workers, clinical staff, and other departments to resolve issues.
  • Work in collaboration with clinical staff to provide an efficient admission experience.
  • Supply clinical staff with needed patient information for timely admit into services.
  • Served as liaison between management, clinical staff and the community.
  • Assisted/trained clinical staff in all intake functions for off site clients.
  • Assigned patients to clinical staff depending on skill level of clinicians.
  • Coordinate and schedule clinical staff for patient visits.
  • Relayed urgent calls to clinical staff members.
  • Completed intakes of new patients and coordinated movements of clinical staff to perform Start of Care in a timely manner.
  • Observe patient behaviors and communicates concerns to licensed clinical staff in a timely manner.
  • Serve as a primary contact for the client, communicating client timelines and deliverables to the clinical staff.

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7 Clinical Staff Jobs

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17. Patient Demographics

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Here's how Patient Demographics is used in Intake Coordinator jobs:
  • Reviewed patient demographics, verified customer insurance eligibility to process order, and researched authorization by contacting appropriate health staff personnel.
  • Gathered and ensured patient demographics for inpatient, outpatient and intensive outpatient program.
  • Compiled information on patient demographics and assign patients to the appropriate counselor.
  • Collect patient information and confirm accuracy of patient demographics/insurance Verify using IDX.
  • Reviewed patient demographics, verified eligibility, benefits and authorization.
  • Inputted patient demographics into system and completed service requests.
  • Verify insurance, obtain authorization and enter patient demographics.
  • Correct patient demographics and physician information as needed.
  • Updated changes to patient demographics and insurance information.
  • Verified patient's benefits and insurance guidelines in order to get approved for DME Audited patient demographics updated patient charts.
  • Aggregated patient demographics, clinical, physician, and billing information and documented all relevant data in electronic charts.
  • Obtain and input accurate registration data, such as patient demographics, insurance information and clinical data.
  • Enter patient demographics into computer system for billing, charge entry, and payment posting.
  • Verified insurance, entered patient demographics into the system and completed service requests.
  • Gather as much of patient demographics as possible to assemble Patient admission Packets.
  • Review patient demographics, clinical notes, and orders to make sure they comply with pharmacy guidelines.
  • Complete patient demographics, data entry, and billing and coding via Centricity software.
  • Enter patient demographics, payor source date and authorization activity into CPR+.
  • Date entry of patient demographics, insurance information and equipment tickets.
  • Core Competencies: Admissions Data Entry Referral Review Patient Demographics Scheduling Assessments Claims Chart Analyzation PsychSocial Collection Documentation

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18. Community Resources

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Here's how Community Resources is used in Intake Coordinator jobs:
  • Provided educational resources to the institution concerning appropriate home care services, and community resources.
  • Informed families of the availability of local community resources and advocacy services.
  • Educate providers and community resources on program components and available support services.
  • Linked patients to community resources and scheduled initial appointments.
  • Develop and maintain expertise on community resources.
  • Arranged referrals to alternate community resources.
  • Assessed and addressed patient barriers prior to the start of home care with the assistance of hospital and community resources.
  • Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.
  • Included knowledge of managed care contracts, case management, home care reimbursement, community resources and eligibility requirements.
  • Screen clients by contacting NHMC Behavioral Health via phone for possible admission, or referral to community resources.
  • Maintained a close liaison with family support programs in order to connect families with community resources.
  • Refer to community resources as needed and work closely with Child Protective Services and Law Enforcement.
  • Coordinate and process referrals for community resources, Federal, State, and Local agencies.
  • Created Intake Assessment for assessment of patient needs and community resources.
  • Assess client needs and make referrals to community resources as needed.
  • Acted as liaison with community resources for new consumers in crisis.
  • Write detailed reports and make referrals for community resources.
  • Connect families with needed and available community resources.
  • Advised clients on community resources made referrals and devised a realistic plans.
  • Processed referral from local hospitals, physician offices and agencies Provided community resources to individuals Assisted with home health visits as needed

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19. Intake Assessments

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Here's how Intake Assessments is used in Intake Coordinator jobs:
  • Collaborate with the Diagnostic Assessment team and clinical supervisory staff to ensure efficient scheduling and coordination of intake assessments.
  • Perform in person Intake assessments via medical and psychological history through Edinburgh Postnatal Depression Scale.
  • Conduct intake assessments for admission into adult, geriatric and child/adolescent psychiatric hospitals.
  • Perform screening/intake assessments to determine eligibility for admissions.
  • Completed intake assessments and evaluations for consumers.
  • Managed and facilitated short office procedures, Intake assessments, office visits and managed (front and back office) procedures.
  • Conducted initial intake assessments for families looking for therapy services or looking to schedule an autism evaluation for their child.
  • Completed intake assessments at local hospitals and crisis units to prepare clients for outpatient services.
  • Worked with referral sources to verify admittance into program and schedule initial intake assessments.
  • Complete DBHS intake assessments on children referred by Child Protective Services (CPS).
  • Conduct intake assessments, termination reports, staff performance appraisals, clinical supervision.
  • Conducted initial intake assessments on all psychiatric patients to help establish appropriate care.
  • Communicate with stakeholders to provide updates on status of intake assessments.
  • Assist assessment department with scheduling intake assessments with new consumers.
  • Completed full intake assessments for clients admitted into the program.
  • Provided intake assessments for those seeking treatment, including Veterans.
  • Write thorough intake assessments and provide case coordination.
  • Completed all Psychosocial Intake Assessments & Preliminary Diagnosis.
  • Completed pre-screening and intake assessments.
  • Perform intake assessments Create treatment plan Complete all necessary paperwork

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1 Intake Assessments Jobs

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20. Scheduling Appointments

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Here's how Scheduling Appointments is used in Intake Coordinator jobs:
  • Coordinated the delivery of patients, and scheduling appointments with patients/families/clinicians/administrative staff.
  • Managed intake department scheduling appointments, reviewing client applications and documentation.
  • Communicate between patients and caregivers accordingly, scheduling appointments.
  • Assisted Veterans with scheduling appointments.
  • Perform clerical duties for direct manager and supervisor including, maintaining calendars, scheduling appointments, and following up with donors.
  • Assist new and existing patients with all requests, including referrals to various providers and community resources and scheduling appointments.
  • Optimized patient's satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Assist in answering phone calls, complete patient referrals, scheduling appointments, other tasks as needed.
  • Participated in all aspects of screening, scheduling appointments, and Food Instrument Security and Distribution.
  • Assist with billing and scheduling appointments as needed.
  • Review cases for accuracy for accuracy and scheduling appointments
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Conducted interviews with prospective patients Observed therapy sessions with a licensed child counselor General office duties, including scheduling appointments
  • Job Description: Eligibility of Insurance Speaking to New and Established patients Scheduling appointments

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21. CPT

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Here's how CPT is used in Intake Coordinator jobs:
  • Assign ICD-9-CM and/or CPT-4 code(s) and sequence diagnosis and procedures per patient medical record.
  • Complete notification wizard along with ICD-9 and CPT coding to build authorization in UHC systems.
  • Reviewed HCPT Codes and ICD-9 Codes in regulation with Texas Workers Compensation Commission requirements.
  • Send requests to extend coverage periods, change providers/facilities, modify CPT codes.
  • Conducted data entry on therapists billing logs utilizing CPT and ICD-9 codes.
  • Facilitated the billing and coding, ICD-9 and CPT for manual entry.
  • Obtain appropriate authorizations/ re-authorizations for services with appropriate CPT and HCPC codes.
  • Assist callers with obtaining CPT and ICD-9 codes where possible.
  • Assigned CPT and ICD-9 codes for diagnoses & procedures.
  • Complete Notification Wizard along with ICD-10 and CPT Coding.
  • Process Request for sleep study and CPAP machine using ICD-9, HCPCS, CPT4 codes.
  • Helped with ICD-9 codes, HCPS coding, and CPT codes.
  • Perform ICD9- and CPT coding in CPR for all patients.
  • Initiate cases for hospitals for admissions Research ICD-9 codes and CPT codes for diagnosis and procedures.
  • Created pre-notification case for inpatient/outpatient procedures based on HCPC, ICD-9, and CPT Codes.
  • Verify patient insurance Obtain ICD-9 diagnosis codes and CPT procedure codes from medical offices.
  • Ensured Hippa compliance and ICD-9 and CPT codes with zero discrepancies.
  • Utilized ICD-9, CPT, and HCPS codes and hippa laws on a daily basis.
  • Experience in icd 10 codes cpt coding and medical terminology.
  • Provide Customer Service Insurance Verification ICD-9 and CPT Coding Patient Liaison

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22. Triage

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Here's how Triage is used in Intake Coordinator jobs:
  • Completed various triage functions including; clinical screenings, financial assessment, insurance authorization and intake scheduling.
  • Developed and implemented an electronic Triage process for the Bone Marrow Failure Multidisciplinary Clinic.
  • Provided continuous triage reports to employers and adjusters on worker's status and progress, and followed up to make appointments.
  • Collect demographics from the injured employee, input the information into the triage intake form, and transfer call to nurse.
  • Use knowledge of medical practices and procedures and Hospice Family Care policies to triage all incoming calls/correspondence to the appropriate staff.
  • Determined patient's eligibility for insurance, educated patients about benefits, and triage patients who requested nurse assistance.
  • Provide triage phone calls and assessments for adults seeking admission to an Inpatient Eating Disorders Program.
  • Managed the admission and discharge information of clients as well as initial triage.
  • Assist in emergency psychiatric triage to all callers and walk-ins.
  • Provided crisis triage and intervention via telephone and in person.
  • Provide phone triage to determine appropriateness for team evaluation.
  • Assessed and triage individual's mental health status.
  • provided triage and psychotherapy for consumers with cerebral palsy and other forms of disability.
  • Triaged calls by verifying eligibility and protected data before transferring to appropriate staff.
  • Provided initial contact to incoming requests for agency services and triaged agency intakes.
  • Assessed callers for clinical urgency and triaged to the appropriate clinical team.
  • Triaged patient calls and transferred crisis calls to social workers.
  • Triaged PAE data to third party vendors.
  • Answered incoming calls, assisted with admission triage, prepared insurance folders for utilization review and pre- certification.
  • Job Description: Liaison for admission visits, or triaged calls.

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3 Triage Jobs

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23. Hospice

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Here's how Hospice is used in Intake Coordinator jobs:
  • Process incoming referrals, Contact patient and explain hospice services and eligibility benefits, Insurance verification, Coordinate referrals for 3 territories
  • Obtain clinical information and review of medical records for eligibility requirements for hospice admission.
  • Tasked with initial insurance verification and accurate determination of home care and hospice placement.
  • Coordinate Short Term Rehabilitation, Hospice Care, and Long Term Placement for mental health and end stage dementia consumers.
  • Performed initial screening of each referral for appropriateness for home health or hospice services and identify potential payer sources.
  • Perform Medicare verification, investigate No Fault claims or activity from other HH or Hospice.
  • Maintain good patient and caregiver relations while continuously promoting Hospice Family Care and its ideals.
  • Manage all duties involved in the intake of all Home Health and Hospice patients.
  • Take in referrals, research diagnosis and qualifying factors for hospice services.
  • Coordinated scheduling between doctors, family and nurses for hospice visits.
  • Monitored, updated, and reconciled Hospice census daily.
  • Nominated for Heart of Hospice Award for 2015.
  • Coordinate the Hospice Intake Nurses schedule.
  • Prepared Hospice billing and payroll.
  • Retrieve information on patients from doctors, hospitals and electronic referral sites for patients needing home health or hospice care.
  • Mailed out Hospice Information as needed Worked with 3 states: VA, MD, DC to coordinate all hospice care
  • Verify perspective patient insurance coverage and eligibility prior to admission to Hospice Program through ePACES and MyABILITY on-line system.
  • Obtain referrals for hospice via telephone, and disperse information to appropriate designees.
  • Obtain authorization and pre certification for Skilled Nursing Facilities, Hospice and Homecare services.
  • Answer multi-line phones for homecare/hospice and triaged calls.

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8 Hospice Jobs

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24. Crisis Intervention

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Here's how Crisis Intervention is used in Intake Coordinator jobs:
  • Provided crisis intervention to students and their families to address academic and clinical dilemmas.
  • Answer telephones and providing crisis intervention and prevention to individuals if needed.
  • Provided crisis intervention and facilitates conflict resolution among the program participants.
  • Provided crisis intervention and resources/referrals to patients and the community.
  • Provided crisis intervention and triage emergency assessments.
  • Coordinate crisis intervention and placement disruptions.
  • Performed crisis intervention as needed.
  • Provided crisis intervention, stabilization and case management services to at-risk youth and their families (SASS).
  • Provided intakes and crisis intervention to battered women and transitional age youth in Outreach offices.
  • Provide on-call crisis intervention services 24/7 for support or referral to higher level of care.
  • Maintained reports and provided supportive counseling, referrals, and crisis intervention to clients.
  • Provided treatment planning, crisis intervention, and individual and group therapy for adults.
  • Supplied crisis intervention and substance abuse services to patients in the community.
  • Provide emotional support, crisis interventions, and case management.
  • Provided supportive counseling, referrals, and crisis intervention.
  • Provide brief crisis intervention and develop safety plans.
  • Provided crisis intervention in person or via telephone.
  • Provide telephone and risk assessment and crisis intervention Facilitate referrals for AHS inpatient and partial hospitalization programs.
  • Provided crisis intervention and placement/resource identification for children disrupting from foster placement.
  • Center for Safe and Healthy Families Provide crisis intervention and supportive counseling to parents as needed during child abuse evaluations.

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25. Admission Paperwork

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Here's how Admission Paperwork is used in Intake Coordinator jobs:
  • Executed admission paperwork and ensured completeness and correctness, insuring compliance with insurance benefits and company policies.
  • Completed referrals to include admission paperwork, communicated with therapist, doctors, coordinated initial assessments.
  • Do follow up on current residents that are in the hospital and plan there readmission paperwork upon discharge from the hospital.
  • Processed admission paperwork, transmitted patient Plan of Care, Clarification Order and updates to PCP for signature and file.
  • Consult with psychiatrists to determine appropriate level of care and complete admission paperwork or referral to appropriate providers as needed.
  • Prepare new patient admission paperwork and distribute to the appropriate departments.
  • Screen clients and complete admission paperwork during the admissions process.
  • Filled out and explained all admission paperwork.
  • Complete patient chart and admission paperwork according to JCAHO guidelines, then handoff to the clinical team.
  • Coordinated intake process by entering client information into CRM, Vitidial and Vtiger booking air travel, and preparing pre-admission paperwork.

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7 Admission Paperwork Jobs

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26. New Referrals

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Here's how New Referrals is used in Intake Coordinator jobs:
  • Maintained documentation/logs pertaining to new referrals, discharge/transfer, deaths, hospitalizations, patient assignments, rejected referrals.
  • Processed a variety of new referrals from various individuals and professionals by communicating clearly and effectively with families.
  • Conducted Mental Health Assessments for new referrals to Mental Health Case Management and Psychiatric Rehabilitation Programs.
  • Determined Medicare, Medicaid, and Private Insurance eligibility inquiries for new referrals.
  • Provided eligibility criteria to professionals to assist with and encourage new referrals.
  • Provided current calendars for employees to determine their work load, and responsible for all new referrals and staffing.
  • Processed all new referrals (physical, occupational and speech therapy) for a 16-provider pediatric therapy office.
  • Tracked and report new referrals or inquires for 30 days to submit to Clinical Director.
  • Compiled statistics for the month, including data from new referrals, and evaluations scheduled.
  • Received new referrals, input patient information into system while answering incoming calls.
  • Send 'Thank You' cards to physicians, or assessors for new referrals.
  • Processed all new referrals and phone orders by filling out intake paperwork.
  • Monitor and track all new referrals in designated system.
  • Tracked and managed the programs new referrals.
  • Provide assistance to new referrals.
  • Case Assignment for all new referrals to the CUA, within the ECMS system.
  • Received and appropriately documented new referrals in a timely manner.
  • Input new referrals and update existing referrals for our Customers / Branches Research and update referral source information.
  • Received New Referrals from DADS, made PHC and HMO Client charts.
  • Update information New Referrals Entering faxes into Compass Oversee the Align News since 2013

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27. Hippa

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Here's how Hippa is used in Intake Coordinator jobs:
  • Ensured patient confidentiality in accordance with HIPPA requirements.
  • Maintained client confidentiality per HIPPA regulations.
  • Trained in Universal Precautions, Ethics, HIPPA, as well as being current with CPR and First Aid certified.
  • Coordinated services with staff as well as outside community based providers and complied with strict HIPPA Standards and laws.
  • Ensured confidentiality of clients through discrete treatment of records & verbal communication; uphold HIPPA standards.
  • Order of medical supplies, internal mail, Microsoft Outlook, HIPPA, Medicare guidelines.
  • Maintained client medical records adhering to HIPPA standards and Title 22.
  • Scheduled appointments and adhered to HIPPA laws for patient confidentiality.
  • Complied with HIPPA standards in all patient documentation and interactions.
  • Handled all patient data according to HIPPA policies and procedures.
  • Maintain HIPPA compliance while communicating with overseas patients and providers.
  • Maintain confidentiality in accordance with federal HIPPA laws.
  • Maintain confidential information for HIPPA compliance.
  • File materials using HIPPA standards.
  • Ensured compliance with HIPPA privacy.
  • Trained and developed skills for superior customer service Knowledgeable and compliant with policies and procedures of HIPPA regulations
  • Adhere to Hippa regulations while forwarding patient's records to appropriate nurses and doctors.
  • Adhered to Jaaco and HIPPA and other homecare laws meeting scheduling challenges and prepare supporting information
  • Receive and conduct comprehensive intake referrals Acts as primary liaison for all referring agencies Facilitate placement of child HIPPA Compliance Officer
  • staff ensure accurate data entry of all patient information ensure hippa compliance in data entry dept.

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28. Social Workers

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Here's how Social Workers is used in Intake Coordinator jobs:
  • Collaborated with social workers and registered nurses to collect medical documentation.
  • Supervised four master's level social workers/clinicians.
  • Interpret for Spanish-speaking patients directly in their homes or by phone for Social Workers, Registered Nurses, or Physical Therapists.
  • Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers.
  • Interfaced with doctors, social workers, and hospitals to assist in the clinic placement and scheduling of dialysis patients.
  • Monitored and logged all complaints from foster parents and social workers in our facility and with the county workers.
  • Coordinated daily, weekly, and monthly schedules with nurse case-managers, social workers, and spiritual counselors.
  • Worked alongside mental health professionals, parole officers, conservators, and social workers regarding client needs.
  • Work professionally with Medical Team - Doctors, Nurses, Social Workers, Discharge Planners.
  • Collaborated with a team of social workers and family therapists to determine case specific needs.
  • Collaborated with providers, referral networks, social workers, and physicians to discuss referrals.
  • Coordinate efforts with doctors, nurses, and social workers and Senior Executive Team.
  • Collaborated with Regional Center staff, including physicians, psychologists, and social workers.
  • Establish and maintain relationships with Case Management, Social Workers and other referral sources.
  • Interact with patients, hospitals, doctors, and social workers daily.
  • Build excellent relationships with Case Managers, Social Workers, and Physician
  • Worked closely with Pharmacist, Nursing Homes, ALF, Social workers
  • Participated in a multi-disciplinary team of psychiatrists, psychologists, counselors, and clinical social workers.
  • Lead project coordinator for assigning therapists and Licensed Social Workers to provide in-home assessments and on-going counseling to seniors.
  • Coortinated contact with new patient and social workers.

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1 Social Workers Jobs

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29. Hipaa

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Here's how Hipaa is used in Intake Coordinator jobs:
  • Scheduled patient appointments Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Followed HIPAA guidelines to maintain confidentiality of protected health information.
  • Maintained strictest confidentiality and adhered to all HIPAA guidelines/regulations.
  • Follow all applicable government regulations including HIPAA.
  • Entered new referrals into database and maintained strict confidentiality; adhered to all HIPAA guidelines and regulations.
  • Reviewed denials, submitted appeals and assisted patients with their EOB s, while maintaining HIPAA.
  • Obtain required signatures for consents: Medical, Financial, HIPAA and Patient Rights.
  • Managed confidential medical records in compliance/adherence to (HIPAA) standards.
  • Maintained privacy in accordance with HIPAA and documented in patient records.
  • Collect all necessary protected data from caller to ensure HIPAA compliance.
  • Comply with all HIPAA guidelines in the process of all admissions.
  • Ensured compliance with HIPAA, Medicare, and insurance coverage guidelines.
  • Maintain compliance with all Federal and State requirements such as HIPAA/PHI.
  • Released forms per NJ State guidelines and HIPAA laws.
  • Maintain integrity with regard to HIPAA.
  • Ensured HIPAA compliance for all patients.
  • Comply with all HIPAA regulations.
  • Explain HIPAA Privacy Policy to patients and outside requestors as well as respect the confidentiality of all patients.
  • Verify HIPAA and input patient information accurately and in a timely manner.
  • Maintained working knowledge of HIPAA and Genentech regulations.

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30. Health Care

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Here's how Health Care is used in Intake Coordinator jobs:
  • Received calls for re-authorization for DME and Home Health Care and handled new customer calls to create new accounts.
  • Possessed and maintained a thorough grasp of primary knowledge pertaining to numerous insurance companies and the health care system.
  • Researched legal and policy issues on subjects relevant to Health Care For All's policy and organizing work.
  • Coordinated with health care professionals, insurance companies and other internal parties to optimize drug distribution and delivery.
  • Accept and process inbound calls and faxes from health care providers to document medical services to members.
  • Assess and refer clients to evidence based home visitation programs and other health care and social services.
  • Supervised, implemented, and evaluated comprehensive home health care program for diverse adult patient populations.
  • Attended legislative or administrative hearings on health care access issues and provided legal support as necessary.
  • Coordinated with facility Physicians and discharge planners to effectively admit and provide home health care services.
  • Assigned clients to health care staff that would best meet their home health care needs.
  • Provided referrals specific to the care and needs of patients with chronic health care issues.
  • Serve as liaison for physicians, health care facilities, clinics and referring hospitals.
  • Handle inquiries from health care providers, representatives, patients and family members.
  • Insured home health care was scheduled with in a strict time frame.
  • Worked closely with clients to determine their primary health care needs.
  • Provided telephone follow-up with employers and health care providers.
  • Obtained necessary medical forms from health care providers.
  • Assist members with finalizing their medical equipment or home health care provided to their homes.
  • Received and processed referrals based on standard procedures and policies of the health care services.
  • Coordinate and assign health care services (i.e.

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31. Computer System

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Here's how Computer System is used in Intake Coordinator jobs:
  • Enter patient intake demographics and clinical information in Billing and Clinical computer systems.
  • Ensured new customer demographic is accurately entered in the computer system.
  • Verified insurance and entered patient demographics into the computer system.
  • Process applications for advocacy services using internal computer systems.
  • Entered all information into program computer system.
  • Enter patient information into computer system.
  • Entered data into prescribed computer system.
  • Document patient/guarantor contact in computer system.
  • Verify that information in the computer system is up-to-date and accurate for existing clients, and update as necessary.
  • Used Care Core National's computer systems with knowledge of CPT codes and ICD 9 codes.
  • Verified insurance, entered into 2 computer systems and distributed the referral to scheduling and pharmacy.
  • Enter status changes, new facility set-ups, and return addressed into computer system.
  • Updated patient accounts and information in charts and the computer system whenever needed.
  • Trained new employees on the use of computer systems and administrative procedures.
  • Completed client interviews and enter data in the appropriate computer system.
  • Performed functions in hospital computer system including HMS and Innovate.
  • Entered patient demographics into the computer system.
  • Loaded an average of 40 cases per week, into the Genentech computer system.
  • Loaded an average of 18 cases a day into the Genentech computer system.
  • Verify Insurance -Enter patient info into computer system.

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1 Computer System Jobs

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32. High Volume

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Here's how High Volume is used in Intake Coordinator jobs:
  • Coordinate daily pharmaceutical-related matters to verify and expedite a high volume of prescription orders.
  • Worked effectively and efficiently to assist high volume member/ provider calls.
  • Assisted in general office responsibilities during high volume or unanticipated absences.
  • Answer high volume of incoming calls from members and providers related to mental health insurance benefits and coverage.
  • Provide excellent customer service to mental health insured customers in a high volume call - center environment.
  • Perform validation on high volume documents to ensure confidentiality and compliance for both patients and the company.
  • Serve as an intake coordinator for hospice handling a high volume of inquiry/referral calls daily.
  • Worked in a busy high volume call center verifying insurance coverage, benefits and registration.
  • Managed a high volume of telephone inquiries from members and providers.
  • Answer high volume of incoming calls pertaining to all company inquires.
  • Processed a high volume of treatment plans.
  • Review high volume of medical reports.
  • Managed high volume of inbound calls.
  • Answer a high volume of calls.
  • Answer high volume phone calls.
  • Gathered confidential information for health insurance pre-certifications from patients and doctors as a non-clinical representative in high volume call center.
  • Process a high volume of faxes from doctors offices and enroll patients into Genentech's internal database.
  • Operated high volume multi-line phone and linked, sophisticated IT system in call center setting.
  • Handle high volume of electric referral to be staffed quickly and efficiently .
  • Processed referrals for medical services via telephone/internet/email Worker's Compensation experience Performed Medical Provider Credentialing duties High Volume Commercial Call Center experience

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1 High Volume Jobs

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33. RN

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Here's how RN is used in Intake Coordinator jobs:
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Communicated patient safety concerns and pertinent patient information to unit nursing staff and documenting all necessary information.
  • Managed turnover logs and conducted shift-to-shift pass down with accurate turnover information.
  • Faxed physicians offices and followed up for return of Face to Face required for all Medicare patients starting Home Health.
  • Learned to develop and implement a variety of innovative programs, policies, and strategies to increase customer self-sufficiency.
  • Staff any case where there is a concern or question as to the appropriate level of service.
  • Handle issues and concerns regarding hospice orders or insurances for hospice agencies, insurance companies and patients.
  • Identify all patient status changes and attend morning meetings by identifying the need for additional authorization.
  • Processed information in response to inquiries, concerns and requests in a timely and professional manner.
  • Respond to internal request from adjusters or nurses to make necessary changes in CompSuite.
  • Create end of the day report for Triage Nurses to review the following morning.
  • Played a major role in successfully preparing and rolling out new internal operating system.
  • Reduced turnover rates by 25% within 6 months of hire.
  • Take phone calls from concerned persons and solve their queries.
  • Referred calls to external agencies as and when required.
  • Prepare documents for hospital morning meetings.
  • Collaborated with utilization management staff and RNs regarding case specific information.
  • Performed data entry, created spreadsheets to track RN Appoints with Clients, answered incoming, made outcoming calls.
  • Manage medical provider schedules Complete intake paperwork and discharge forms Answer patient questions and concerns involving billing
  • Arranged and scheduled appointments for RNs to evaluate possible workers compisation cases.

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5 RN Jobs

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34. Physician Orders

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low Demand
Here's how Physician Orders is used in Intake Coordinator jobs:
  • Reviewed physician orders and submitted to Medicare or commercial insurance company for review and approval.
  • Performed daily referrals, physician orders and patient authorizations.
  • Transcribed physician orders and reconciled charges.
  • Direct in processing and validating over 120 monthly referrals and physician orders from their conception to their finalized signatures.
  • Received physician orders, documented in electronic-system, filed hard copy, and notifies case manager (RN).
  • Recorded physician orders by phone, documents, notifies appropriate Case Manager and adjusts schedules accordingly as indicated.
  • Faxed out and received all Supplemental Physician orders that needed signatures by the Medical Director.
  • Complete all required paperwork including transfer orders, physician orders and ordering of all medications.
  • Tracked and managed the signed original Physician Orders and the Face to Face Documentation.
  • Obtained patient history, medication list, physician orders, and progress notes.
  • Checked in all physician orders daily for billing and audited pt charts.
  • Obtain all physician orders including physical, occupational, speech and I.V.
  • Mail out correspondence requiring physician's responses (physician orders).
  • Distributed medical supplies for care team in accordance with physician orders.
  • Receive and act on verbal physician orders.
  • Obtained and entered all Physician Orders
  • Take and input physician orders.
  • Ensured compliance with physician orders.
  • Processed and offered payments options for private paying customers Transcribed Physician Orders to get approval for supplies.
  • Audit Initial Physician orders to assure clinicians were following up patients Care Plan.

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35. Appropriate Referrals

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Here's how Appropriate Referrals is used in Intake Coordinator jobs:
  • Coordinated with supervisor in assigning appropriate referrals to assessment staff to follow up with and complete eligibility process.
  • Assessed client situations and made appropriate referrals to therapists and other medical professionals according to insurance coverage.
  • Identified priority referrals and made appropriate referrals to clinicians and research programs.
  • Provide appropriate referrals for those individuals not meeting clinical criterion for hospitalization.
  • Analyzed clinic patients and determined appropriate referrals to partnering social agencies.
  • Identified community resources and makes appropriate referrals for needed services.
  • Provided appropriate referrals to social service agencies and referrals.
  • Submit appropriate referrals to Social Workers for additional assistance.
  • Provided caller's with benefit eligibility and appropriate referrals.
  • Redirected appropriate referrals to Asian Community Mental Health Systems.
  • Completed substance abuse assessments and provided appropriate referrals.
  • Conduct telephone intake with follow-up assessment interviews on appropriate referrals and ensure the receipt of a referral package.
  • Based on information obtained during the intake interview, the Intake Specialist makes appropriate referrals for services.
  • Conduct informal counseling sessions to assess needs and make appropriate referrals to internal and external programs.
  • Assessed clients with third-party insurance and evaluated for mental health issues; made appropriate referrals.
  • Completed intakes and made appropriate referrals to the Department of Education's CPSE Program.
  • Implemented assessment methods that resulted in prompt and appropriate referrals to clinicians.
  • Screened, and assigned appropriate referrals to Care Managers.
  • Provide appropriate referrals as needed.
  • Advised appropriate referrals over the hotline when calls did not involve abuse or neglect.

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3 Appropriate Referrals Jobs

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36. Referral Source

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Here's how Referral Source is used in Intake Coordinator jobs:
  • Demonstrate a professional responsibility in making effective use of agency resources and referral sources.
  • Communicated with and educated referral sources regarding services via written and telephone contact.
  • Developed community partnership and relations with referral sources.
  • Updated referral sources on status of clients currently receiving service or recently discharged and the client's response to services received.
  • Serve as a liaison between the company, referral sources, attorney offices, and all insurance referrals.
  • Collaborate with Psychiatrists, emergency rooms, referral sources, and unit staff to facilitate the admission process.
  • Completed referral log form on all referral source calls, whether for admission, information or alternative disposition.
  • Produced monthly excel spreadsheets and graphs showing percentages of patient referrals, liaison and referral source activity statistics.
  • Perform initial telephone screening to determine patients' appropriateness for home care services with referral sources.
  • Take service orders from physicians or other referral sources; place the orders internally.
  • Insured proper processing of information received from referral source to appropriate staff.
  • Cultivated new referral sources through personal and professional contacts in the community.
  • Coordinated w/ referral sources for needed information to start patients care.
  • Fielded referrals from referral sources and liaisons and input into software.
  • Maintain regular contacts with referral sources to recruit program applicants.
  • Served as a liaison between referral sources and interdisciplinary teams.
  • Track referral sources and marketers on a monthly basis.
  • Monitor and track referral sources' satisfaction levels.
  • Developed and maintained strong relationships with referral sources Managed staff of 8
  • Establish and maintain positive relationships with clients and referral sources .

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37. Client Information

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Here's how Client Information is used in Intake Coordinator jobs:
  • Entered client information/uploaded documents into database and initiated insurance verification process.
  • Observed strict confidentiality and safeguarding of all client information.
  • Obtained client information and entered into database.
  • Gather client information and create a file, input information accurately, schedule first-time appointments for therapy and/or psychiatry.
  • Follow all legal mandates of HIPPA for client confidentiality and release of client information.
  • Maintain computer schedules and ensure timely data entry for schedules and client information.
  • Enter new client information into the computer and/or updated information on clients daily.
  • Answered the phones and recorded new client information to set up our services.
  • Maintain client information on the State of Alaska Case Management database.
  • Interview and input all client information in computer database for nonprofit.
  • Handle timely phone and face-to-face inquiries regarding client information and services.
  • Handled all confidential client information and prepared new patient charts.
  • Entered client information into MSHDA web based data management system.
  • Maintain and ensure the accuracy of all client information.
  • Manage and maintain client information databases and correspondence files.
  • Record pertinent client information on data base.
  • Verify client information and Health Care Plans.
  • Ensured client information and services delivered to clients were input accurately.
  • Assited the MHP's and BHT's with client information and medication.
  • Process client information for housing vouchers and benefits Compile data for financial reports Examine documents for accuracy Fill out government forms

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38. Referral Information

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Here's how Referral Information is used in Intake Coordinator jobs:
  • Collected financial, educational, and referral information and clearly communicated options to clients.
  • Complete initial referral information, financial information forms and initial insurance verification and authorization.
  • Entered referral information in system, verified insurance/payer and obtained initial authorizations when required.
  • Obtained preliminary referral information to determine appropriateness of evaluation and direct therapy services.
  • Maintain referral information in corporate database as well as department database.
  • Provided referral information for applicable outside community agencies if indicated.
  • Communicate with prospective members and process referral information.
  • Compiled referral information from the court system, DHS and parents to assign intake appointments to clients.
  • Processed and screened applicants and referrals to the MIECHV programs, including documenting all the referral information.
  • Complete data entry of referral information into Horizon, Long Term Care (LTC) and/or CCMS.
  • Provided any necessary referral information to nurses and therapists for the start of care and evaluations.
  • Prepared census reports, admission reviews, length of stay data and referral information.
  • Process new referral information, contacted referral sources, maintained Intake Log.
  • Obtain demographic and referral information from client to complete on-line intake.
  • Use of multiple portals with hospitals to obtain referral information.
  • Entered referral information into (HCHB) system.
  • Received and processed patient referral information, recording the data both hardcopy and electronically and verified potential patient benefits.
  • Ensured retrieval of all pertinent patient data in order to submit referral information to Medicare/Medicaid utilizing Consolo.
  • Input new patient referral information into Allscripts Software system.
  • Keyed all needed pre-admit referral information into Caretinnum.

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39. Physician Offices

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Here's how Physician Offices is used in Intake Coordinator jobs:
  • Facilitate and coordinates intake process for inter-facility transfers, direct admits walk-ins, physician offices/clinics, and various referral sources.
  • Right-Faxed documents to physician offices after approval.
  • Processed 10+ referrals weekly received from physician offices, discharge planners, and community organizations to admit patients to hospice agency.
  • Position accepts referrals from all Houston-area hospitals, physician offices, infusion companies, and other home health care agencies.
  • Developed and maintained relationships with home health care companies, hospital case managers, and physician offices through phone communication.
  • Sustained flow of patient information form hospitals, clinics, and physician offices in coordination of home care services.
  • Handled a high-volume of incoming calls from health plan representatives, patients, physician offices and facilities.
  • Accepted referrals from hospitals, physician offices, nursing homes and other home care agencies.
  • Assisted discharge planners, Passport, and physician offices working as a nurse liaison.
  • Communicate with patients, hospitals, and physician offices for outstanding patient care.
  • Coordinated patient care with physician offices, nurses, pharmacists and patients.
  • Fax orders to Physician offices for signature.
  • Processed clinical certification requests for radiological services from physician offices and or Imaging centers, collecting demographic information and entering data.
  • Processed clinical and non-clinical certification requests for radiological services from patient, physician offices and imaging centers including demographic information.
  • Received referrals from physician offices and hospital discharge planners to process insurance verification and benefits for patients requiring our services.
  • Process requests for care management from physician offices or imaging facilities with pre- authorization database management system.
  • Receive inbound calls from physician offices regarding preauthorization for radiology tests.
  • Direct customer support with referrals sources, including hospitals, healthcare facilities, physician offices, and patients or families.
  • Processed and initiated Start of Care for geriatric homebound patient referrals from Physician offices and other Inpatient Facilities.
  • Collect clinical information from physician offices - Enter clinical data into Access databases - Develop approval/denial letters explaining program requirements

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40. Monthly Reports

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Here's how Monthly Reports is used in Intake Coordinator jobs:
  • Formulated and maintained students clinical files, quarterly and monthly reports and other pertinent case documentation.
  • Prepare daily/weekly/monthly reports on all activities.
  • Write monthly reports regarding resident's progress towards treatment goals, participation in groups, and current status with managing symptoms.
  • Created and maintained mandates, prepared monthly reports and data entry into the central data information system for the Ohio Dept.
  • Completed monthly reports on all patients, and assisted in expediting the paperwork process of the health care facility.
  • Answer phones, keep patients information up to date, & create monthly reports.
  • Maintain Daily, Weekly, and Monthly Reports and send to Head Administration.
  • Printed monthly reports and assisted chaplain and social worker with other projects.
  • Provided monthly reports to mandating agencies, NADAP and STARS program.
  • Submitted monthly reports to AIDS Institute and Board Members at GMHC.
  • Perform receptionist duties, update daily census, and monthly reports.
  • Maintain client files and prepare weekly and monthly reports for management.
  • Compile data for Monthly Reports on intake appointment and evaluations.
  • Generate daily, weekly, and monthly reports for management.
  • Maintain OASAS admissions and monthly reports.
  • Maintain spreadsheet for monthly reports.
  • Balanced monthly reports with accounting.
  • Improved monthly reports to assist administration
  • Present quarterly reports and complete monthly reports on Excel and Word to present to the board members of Maryville Academy.
  • Performed data entry for 60+ client files on Salesforce, and compiled and prepared statistics for monthly reports.

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41. Potential Patients

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Here's how Potential Patients is used in Intake Coordinator jobs:
  • Conducted intake interviews with potential patients to gather necessary administrative information.
  • Received/responded to incoming calls from referral sources or potential patients.
  • Evaluated potential patients for medical stabilization.
  • Received information from potential patients.
  • Screen potential patients and schedule accordingly per needs in either Mental Health or Substance Abuse programs to increase volume and revenue.
  • Received and responded to incoming calls from referral sources or potential patients and exchange information to identify patients' needs.
  • Greet potential patients through phone calls and answer any questions they may have about the company or organization.
  • Received and responded to incoming calls or faxes from providers, referral sources, and potential patients.
  • Serve as the initial point of contact for potential patients, hospital case managers, and physicians.
  • Conducted face to face interviews with potential patients for all SCCI Hospital Programs.
  • Performed assessments of potential patients and assigned appropriate level of care.
  • Interviewed and assessed potential patients for a mental health group home.
  • Obtain and verify all information with incoming referrals from potential patients.
  • Face to face contact with potential patients, family and visitors.
  • Provide outstanding customer service to referral sources and potential patients.
  • Assessed potential patients for admittance to hospice care.
  • Initial contact with referral sources and potential patients.
  • Receive incoming calls from referral sources, potential patients, members with Cigna insurance.
  • tasked with screening potential patients for admittance.
  • Screened potential patients, coordinated referral materials, conducted and presented psychosocial assessments, secured insurance preauthorization

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42. EMR

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Here's how EMR is used in Intake Coordinator jobs:
  • Entered referral identifying information, insurance coverage and medical documentation into EMR Anasazi.
  • Used EMR software to manage patient records and files; reinforced and uphold patient confidentiality as required by HIPAA and clinic.
  • Utilize Electronic Medical Records (EMR) applications to scan, access, catalog and review documents.
  • Check in patients, verify and update necessary information in EMR and insure proper authorization.
  • Gathered accurate information about patient by utilizing EMR(s) and patient interview.
  • Document patient information in EMR system per current procedures and guidance from management.
  • Prepare new patient's EMR s with correct information and paperwork.
  • Entered orders into the EMR system efficiently and without errors.
  • Conduct phone interviews with referent, enter into EMR.
  • Input and scan all data into EMR system.
  • Create and accurately transcribe patient information into EMR.
  • Train and assist staff on EMR system.
  • Converted the medical records to EMR.
  • Import patients' physical chart in to (EMR) system.
  • Collected required clinical and demographic information from patients and others sources, placing such information in Valant EMR.
  • Answer Phones, File, EMR, Schedule Clinicians, Insurance Verification, Many of duties
  • Point of Contact for Troubleshooting EMR system problems.
  • Chart creation and record manipulation in EMR systems.
  • Reconcile visit sign sheet(s) with the scheduled visit(s) posted in the EMR system.
  • Assist Spanish speaking patients and interpret on an as needed basis Referrals and prior authorization EMR-Electronic Medical Records

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43. Pertinent Information

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Here's how Pertinent Information is used in Intake Coordinator jobs:
  • Provided parents with referrals to local childcare providers, state licensing requirements, availability of childcare subsidies and other pertinent information.
  • Coordinate the intake and assessment of potential patients and gather all pertinent information regarding referral as defined by Program Policy.
  • Communicated with clients and attorneys to obtain medical records and other pertinent information for underwriters.
  • Enter patient demographics and all pertinent information from medical record documentation into EMR.
  • Scheduled applicant interviews; gathered pertinent information and reviews applications for completeness.
  • Relay pertinent information to respective nurse case manager regarding medical inquiries.
  • Interact with licensed health professionals to gather and enter pertinent information.
  • Gathered personal and pertinent information from potential clients with professional approach.
  • Gather pertinent information to assist in expediting TennCare s approval.
  • Obtain all clinical pertinent information including demographics and insurance information.
  • Received and interviewed patients, extracted and compiled data, and recorded pertinent information while ensuring compliance with strict HIPAA guidelines.
  • Investigate and obtain background information and any other pertinent information in order to protect the client and property.
  • Interview the patient or patient's representative in order to get all pertinent information for proper placement.
  • Trained new staff on referral processes, agency software and other pertinent information as needed.
  • Entered all pertinent information into system to be forwarded to the appropriate department
  • Update database with pertinent information and status of the admission.
  • Extracted and compiled data, and recorded pertinent information.
  • Received referrals via telephone, fax, or e-mail Ensured that the agency has all pertinent information from referral sources.
  • Perform initial/intake interviews with clients, record pertinent information for and the development of each case file.
  • Maintained and updated databases with current data, pertinent information, and status of the admissions referral as appropriate.

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44. PT

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Here's how PT is used in Intake Coordinator jobs:
  • Determined initial appropriateness for admission and recommend acceptance or rejection of patients to RN based on Agency's admission criteria.
  • Verified new client insurance information and helped parents understand insurance options.
  • Developed business relationships with clients by providing prompt and accurate service.
  • Oversee all clinicians actively working with the agency to ensure scheduled sessions are kept and all paperwork is submitted on time.
  • Advise branch staff of patient acceptance and provide all relevant information to ensure patients' smooth transition to home care.
  • Filed warrants on involuntary admits, followed up with the court to ensure warrant is accepted.
  • Helped with verification of home health, nursing services, and pharmacy prescription benefits.
  • Assist receptionist and front desk volunteers in handling calls and walk-in requests.
  • Led clinical team in delivering care services that promoted optimal resident health.
  • Complete in-depth intake paperwork in accordance with HIPAA and DCF guidelines.
  • Captured key data related to agency's capacities and caseloads.
  • Provide courteous and prompt service to internal and external customers.
  • Develop treatment plans to comply with Medicaid and Dept.
  • Accept all incoming referrals and phone calls.
  • Refilled weekly prescriptions for current patients.
  • Processed and kept inventory on equipment.
  • Placed refill request for patient prescriptions.
  • Provided patient education in regards to mental and substance abuse disorders and available treatment options.
  • Obtain and maintain RXs from Doctors' offices for OT and PT services.
  • Review referrals and staff RNs, LPNs, HHTs, O.T.s, PTs, STs and MSWs.

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45. Insurance Authorizations

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Here's how Insurance Authorizations is used in Intake Coordinator jobs:
  • Received incoming MD orders and clinical information * Obtained insurance authorizations * Coordinated start of care with field personnel
  • Utilized detailed knowledge of health insurance guidelines, benefits and risk matrices to obtain insurance authorizations.
  • Track insurance authorizations required and received, process required admission notification to insurance companies.
  • Acquired insurance authorizations for procedures and tests ordered by the attending physician.
  • Verified Insurances and obtained insurance authorizations for appointments and prescriptions.
  • Verified patient insurances and obtained appropriate insurance authorizations.
  • Obtained insurance authorizations and outside facility admissions.
  • Verified all insurances and obtained insurance authorizations.
  • Complete face sheet and insurance authorizations and distribute them to team members.
  • Obtain and track insurance authorizations for home infusion.
  • Obtained insurance authorizations, ICD-9 coding and CAHABA.
  • Screen initial phone calls for clinic appropriateness and insurance eligibility Verify and oversee all insurance authorizations and keep tracking log.
  • Assess new residents for treatment suitability Complete initial paperwork for admission, calling for insurance authorizations and toxicology reports.
  • Produced in-depth biopsychosocials of clients for use in insurance authorizations.
  • Prepare weekly tracking reports of insurance authorizations and expirations.
  • Conduct pre-admission assessments and insurance authorizations.
  • Obtain insurance authorizations and insurance eligiblity.
  • Scheduled RN's visits, assisted in review of patient assessments data entry of clinical patient information and insurance authorizations.
  • Acquired insurance authorizations for procedures and tests ordered by the PT, Scheduled patient appointments.
  • Coordinate all medical staff for their home visits Obtain insurance authorizations Ensure any and all forms are filled out and complete

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46. Appropriate Level

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Here's how Appropriate Level is used in Intake Coordinator jobs:
  • Linked individuals to LCSW for Clinical Assessment and then prepared service plan and authorization request for appropriate level of care.
  • Conduct initial assessment assessments of patients for a preliminary determination of the appropriate level of mental health care needed.
  • Conducted clinical evaluations in order to determine the most appropriate level of care based on criteria and medical necessity.
  • Administered diagnostic assessments, recommended appropriate levels of care, and scheduled appointments with appropriate sources.
  • Evaluate patient appropriateness for treatment and determine appropriate level of care through coordination with clinical staff.
  • Assess records for appropriate level of care and treatment after care and discharge planning for patients.
  • Interviewed adult clients and their families regarding substance abuse history and determined appropriate level of care.
  • Participated in team meetings to assess and delegate clients to the appropriate level of housing supports.
  • Worked with Psychiatrist and Emergency Room Physician to determine the most appropriate level of care.
  • Provided behavioral health customer service functions and coordinates member needs with appropriate level of care.
  • Provide psychiatric intake evaluations, determine appropriate level of care, and coordinate new patients.
  • Communicated with patients, families and professionals to identify appropriate levels of care.
  • Complete intake sessions with new clients to evaluate appropriate level of care.
  • Completed admission assessments to determine appropriate level of care and treatment planning.
  • Interviewed and referred patients to the appropriate level of care.
  • Conducted bio-psychosocial assessments to determine appropriate levels of care.
  • Determine referral appropriateness and source to the appropriate level and/or program in the RIC System of Care.
  • Assigned new patients to the appropriate level of case management subsequent to initial interview.
  • Assess and triages cases to appropriate level of care based on client's needs.
  • Determined the appropriate level of mental healthcare required for each patient.

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3 Appropriate Level Jobs

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47. Medical Necessity

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Here's how Medical Necessity is used in Intake Coordinator jobs:
  • Educated members regarding mental health benefits, authorized care and obtained clinical information for medical necessity determinations with behavioral clinicians.
  • Review Patient Medical Records with the Medical Director and other admitting Physicians for Compliance and/or medical necessity.
  • Reviewed and evaluated the medical necessity and appropriateness of medical services received by health plan participants.
  • Reviewed physician orders against payer documentation and medical necessity software to ensure payer criteria are met.
  • Collected demographic information required for certification of medical services/equipment deemed a medical necessity.
  • Created Letters/Certificates of Medical Necessity and faxed to physician offices for signature.
  • Manage and maintain accurate patient medical records and statements of medical necessity.
  • Recommended and scheduled patients to diagnostic facilities based on medical necessity.
  • Prepared and processed certificates of medical necessity.
  • Assisted in the preparation of initial person centered plan, inpatient treatment report, and medical necessity checklist.
  • Perform intake assessments to assess medical necessity for services and complete DMH assessment.
  • Processed review of service request notifications that did not require certification of medical necessity.
  • Complete pre-screening to determine medical necessity and appropriate health regulated services to be provided.
  • Delivered Results Responsible for making sure all clinical are received for medical necessity.
  • Received and processed medical necessity requests submitted by healthcare providers.
  • Submitted pre-authorization to insurance for medical necessity items.
  • Handle inbound calls from physician offices, facility's, member, third parties regarding precertification for medical necessity.
  • Relayed appropriate out of pocket amount based medical necessity, insurance payer and assessment to sales team.
  • Review preauthorization cases for medical necessity criteria to see if cases can be either approved or denied.
  • Evaluated medical necessity of inpatient hospital admissions Provided excellent customer service Performed data entry

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7 Medical Necessity Jobs

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48. Telephone Calls

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Here's how Telephone Calls is used in Intake Coordinator jobs:
  • Answered frequently telephone calls and ensured accuracy of information conveyed.
  • Answer telephone calls from patients or referral sources in reference to patient's orders, billing solutions and other inquiries.
  • Receive, screen and transfer telephone calls, supplies information, take accurate messages and manage requests.
  • Screened new inquiry telephone calls from patients, attorneys, nurse case managers and physicians.
  • Answered telephone calls from potential clients and family members who have been solicited through advertisements.
  • Corresponded with nursing homes via fax and telephone calls to receive updated and accurate information.
  • Received and coordinated all referral source telephone calls and screened individual's criteria for admission.
  • Screened telephone calls with a peak of 75 calls per day and scheduled appointments accordingly.
  • Complete follow-up on telephone calls requesting information on obtaining services from Easter Seals Hawaii.
  • Answer telephone calls aiding customers with schedule of benefits and authorization questions.
  • Answer telephone calls to assist customers with issues and obtaining inpatient authorizations.
  • Receive telephone calls of inquiries about treatment and document calls for database.
  • Answered incoming telephone calls and directed to appropriate person or department.
  • Screened telephone calls and inquiries and directed them as appropriate.
  • Receive telephone calls and visitors, referring callers as appropriate.
  • Ensured proper handling of crisis and inquiry telephone calls.
  • Place telephone calls or arrange conference calls as instructed.
  • Answer and route telephone calls when necessary.
  • Answered incoming telephone calls, determined purpose of calls, and forward calls to Appropriate personnel or department.
  • Answer incoming telephone calls; operate multi-line telephone system.

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1 Telephone Calls Jobs

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49. Client Files

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Here's how Client Files is used in Intake Coordinator jobs:
  • Managed client files by having all appropriate documents and keeping them in order with up to date changes.
  • Oversee the organization and ongoing maintenance of client files to the filing systems and program policies.
  • Assisted clients with applications, stacked client files, and assigned to housing counselor.
  • Created client files for Property Managers, Housing Counselors and Case Managers.
  • Managed office, including Medicare Part B billing and client files
  • Manage client files, keeping and organizing files and records.
  • Maintain client files through 3-5 year long visa processes.
  • Organize client files according to checklist made by Employers.
  • Organize and update all past and current client files.
  • Organize and maintain private client files for Owner/CEO.
  • Provided input and upkeep of electronic client files.
  • Process client paperwork and update client files.
  • Charted and recorded information in client files.
  • Developed new standards for client files.
  • Created accurate and completed client files with all necessary supporting documentation in a timely manner.
  • Established, maintained and reviewed client files as well as prepared data for required reports accurately and in a timely manner.
  • Obtained required documentation from Doctors and Service providers to submit to the Department of Education Maintained contact notes and client files.
  • Create & Audit Client Files * Retrieve all paper work and documents needed to process new client referrals.
  • Retained and updated client files including medical records, wage information and change of personal status.
  • Create synopsizes regarding disability issues for client files.

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50. Daily Log

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Here's how Daily Log is used in Intake Coordinator jobs:
  • Facilitate the communication of client needs to shelter case management as well as keep a daily log of activities.
  • Maintained 99% of Department Daily Logs requiring manual entries of placements, discharges, adoptions, etc.
  • Keep a daily log of patient's that were admitted, discharged, and passed away.
  • Review daily logs and notes from Case Managers to assure proper services are being provided.
  • Maintained patients' records, daily logs sheets, and appropriate results of their testing.
  • Maintain accurate daily logs records, monthly outcome reports, and files for each client.
  • Process, sort, and confirm all notes, daily logs and correspondence from clinicians.
  • Updated accounts receivable journals, daily logs, charge slips and daily balance sheets.
  • Maintained a daily log of all patients and authorizations obtained for home care services.
  • Review daily logs and notes from case managers to assure continuity of care.
  • Constructed Daily Log for All Referrals Sent in for Short Term & MLTC.
  • Ensured the completion documentation of patient / environmental rounds and daily logs.
  • Assist sales team with tracking of referrals, accounts, daily logs.
  • Maintain daily logs on all clients, Answer all incoming calls.
  • Reviewed daily logs from physicians and monitored health care reports.
  • Keep up with daily log of entered cases.
  • Updated daily logs to track information movements.
  • Called on daily logs for hospital discharges.
  • Keep daily log in Access of all faxed orders,online orders for HHC,DME,Diabetic Supplies.Pediatric.
  • Receive and coordinate all referrals Review daily logs Maintaining supply inventory Notify counselors of new clients Check referrals

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20 Most Common Skills For An Intake Coordinator

Patient Referrals

16.2%

Insurance Companies

15.1%

Patient Care

8.9%

Providers

7.7%

Customer Service

6.5%

Data Entry

6.5%

Medical Records

5.3%

Phone Calls

4.5%

Durable Medical Equipment

4.1%

Medicaid

3.5%

New Clients

3.2%

Treatment Plans

2.8%

Substance Abuse

2.3%

Intake Process

2.3%

Mental Health Services

2.2%

Clinical Staff

2.1%

Patient Demographics

2.0%

Community Resources

1.6%

Intake Assessments

1.6%

Scheduling Appointments

1.6%
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Typical Skill-Sets Required For An Intake Coordinator

Rank Skill
1 Patient Referrals 12.7%
2 Insurance Companies 11.8%
3 Patient Care 6.9%
4 Providers 6.0%
5 Customer Service 5.1%
6 Data Entry 5.1%
7 Medical Records 4.1%
8 Phone Calls 3.6%
9 Durable Medical Equipment 3.2%
10 Medicaid 2.7%
11 New Clients 2.5%
12 Treatment Plans 2.2%
13 Substance Abuse 1.8%
14 Intake Process 1.8%
15 Mental Health Services 1.7%
16 Clinical Staff 1.6%
17 Patient Demographics 1.6%
18 Community Resources 1.3%
19 Intake Assessments 1.2%
20 Scheduling Appointments 1.2%
21 CPT 1.2%
22 Triage 1.1%
23 Hospice 1.1%
24 Crisis Intervention 1.0%
25 Admission Paperwork 1.0%
26 New Referrals 1.0%
27 Hippa 1.0%
28 Social Workers 0.9%
29 Hipaa 0.9%
30 Health Care 0.8%
31 Computer System 0.8%
32 High Volume 0.8%
33 RN 0.8%
34 Physician Orders 0.7%
35 Appropriate Referrals 0.7%
36 Referral Source 0.7%
37 Client Information 0.7%
38 Referral Information 0.6%
39 Physician Offices 0.6%
40 Monthly Reports 0.5%
41 Potential Patients 0.5%
42 EMR 0.5%
43 Pertinent Information 0.5%
44 PT 0.5%
45 Insurance Authorizations 0.5%
46 Appropriate Level 0.5%
47 Medical Necessity 0.5%
48 Telephone Calls 0.5%
49 Client Files 0.5%
50 Daily Log 0.5%
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13,707 Intake Coordinator Jobs

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