An intake specialist typically works in a healthcare facility to manage the registration of patients for medical services. Their job revolves around checking in patients, updating their records, answering queries, and obtaining necessary information such as insurance info, medical history, and physical and mental states. They typically work in the front desks of hospitals, clinics, and other types of healthcare facilities.
Additional duties of an intake specialist include maintaining insurance documentation, answering phone calls, coordinating schedules with healthcare providers, and addressing any patient problems or grievances. This job is usually on a 9-5 schedule since outpatient healthcare facilities typically operate during business hours.
An intake specialist must have an undergraduate degree in a relevant field, preferably healthcare administration or business. They must also have prior experience in a similar position, as well as a good understanding of patient privacy laws, health insurance processes, and medical software programs. Since this role entails frequent interaction with patients, great customer skills are also a must.
Intake specialists earn around $17 an hour or $35,000 per year, depending on their level of experience.
There is more than meets the eye when it comes to being an intake specialist. For example, did you know that they make an average of $16.75 an hour? That's $34,850 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
There are certain skills that many intake specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed time-management skills, communication skills and compassion.
When it comes to the most important skills required to be an intake specialist, we found that a lot of resumes listed 12.8% of intake specialists included customer service, while 8.0% of resumes included insurance companies, and 5.8% of resumes included data entry. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the intake specialist job title. But what industry to start with? Most intake specialists actually find jobs in the health care and non profits industries.
If you're interested in becoming an intake specialist, one of the first things to consider is how much education you need. We've determined that 40.2% of intake specialists have a bachelor's degree. In terms of higher education levels, we found that 8.8% of intake specialists have master's degrees. Even though some intake specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an intake specialist. When we researched the most common majors for an intake specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on intake specialist resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become an intake specialist. In fact, many intake specialist jobs require experience in a role such as customer service representative. Meanwhile, many intake specialists also have previous career experience in roles such as administrative assistant or cashier.