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Intake specialist resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
7 min read
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How to write an intake specialist resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in intake specialist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some intake specialist interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some intake specialist interviews.

Here are example skills to include in your “Area of Expertise” on an intake specialist resume:

  • Patients
  • Customer Service
  • Social Work
  • Data Entry
  • Phone Calls
  • Home Health
  • Crisis Intervention
  • Veterans
  • Medical Terminology
  • Patient Care
  • Medicaid
  • Community Resources
  • Intake Process
  • Schedule Appointments
  • Insurance Verification
  • Mental Health
  • Substance Abuse
  • Insurance Benefits
  • HIPAA
  • Inbound Calls
  • PowerPoint
  • Intake Assessments
  • Medical History
  • Computer System
  • Social Security
  • Outbound Calls
  • Front Desk
  • Hippa
  • EMR
  • Eating Disorders

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the intake specialist position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write intake specialist experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great intake specialist resumes:

Work history example #1

Family Therapist

Youth Villages

  • Provided In-home therapeutic intervention to children and families
  • Served as a Family Counselor under a Home-Based Counseling program provided intensive in-home counseling services to troubled children and their families.
  • Provided in-home family counseling and case management services.
  • Provided in-home counseling to children with emotional and behavioral problems and their families.
  • Provided Trauma Focused Cognitive Behavior Therapy to youth who experienced trauma that was driving negative behaviors.

Work history example #2

Intake Specialist

Apple

  • Demonstrated excellent customer-centered service through effective communication, creative problem solving abilities, and educating customers on products and services.
  • Translated technology-speak into everyday language to inspire the next generation of Mac, iPod, iPhone, and Apple TV fans.
  • Facilitated small-group workshops to educate public around Apple services and technology.
  • Trained and educated customers on their apple products and how to use them efficiently and effectively for business and personal use.
  • Practiced Advanced Conflict Management in solving difficult customer issues without compromising brand or customer relationship with Apple.

Work history example #3

Case Coordinator

Seamen's Society For Children

  • Assisted HIV+ clients with identifying a legal guardian for their children in case of hospitalization.
  • Provided written FASP, Permanency Hearing, Court Hearing reports and attended court hearings.
  • Generated annual progress reports to HUD.
  • Managed vocational and rehabilitation services delivered to homeless unemployed, veterans, victims of domestic violence, transgender and ex-offender populations.
  • Prepared official reports concerning CPRP personnel investigations, violations, suspensions, and terminations in a highly confidential manner.

Work history example #4

In Home Therapist

SWBehavioral&Health

  • Performed daily graphic analyses to determine necessary communication to supervisors or what minor alterations of the programs were needed.
  • Ensured accurate report of progress and confidential communication with behavioral team staff, and parents/caregivers.
  • Helped a parent received a Trauma Assessment for her adopted child through the Children Trauma Assessment Center in Kalamazoo, MI.
  • Served as a Family Counselor under a Home-Based Counseling program provided intensive in-home counseling services to troubled children and their families.
  • Implemented family interventions utilizing family strengths; facilitated in-home sessions to provide intensive intervention services to families in need.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

High School Diploma

2011 - 2011

Bachelor's Degree in business

California State University - San Bernardino, San Bernardino, CA

2001 - 2004

Highlight your intake specialist certifications on your resume

If you have any additional certifications, add them to the certification section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your intake specialist resume:

  1. Certified Billing and Coding Specialist (CBCS)
  2. Certified Medical Office Manager (CMOM)
  3. Certified Medical Administrative Assistant (CMAA)
  4. Certified Professional - Human Resource (IPMA-CP)
  5. Certified Medical Interpreter - Spanish (CMI)
  6. HIPAA Professional (HIPAAP)
  7. Certified Aesthetic Nurse Specialist (CANS)
  8. Patient Care Technician
  9. Nationally Certified Medical Office Assistant (NCMOA)
  10. Microsoft Office 365

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