Integrated Dealer Systems jobs - 25 jobs

Director - Key Accounts As a Director of Key Accounts at Omnicell, you will oversee a business unit generating over $40M annually, managing Omnicell's entire product portfolio. Your primary focus will be on transforming sales efforts from transactional interactions to strategic solution selling within the healthcare and capital equipment sectors. This role is pivotal in ensuring alignment between sales strategies and client needs, fostering long-term partnerships with health systems, and driving revenue growth. Key Responsibilities: Strategic Leadership: Develop and implement solution-selling strategies tailored to healthcare systems, demonstrating transparency and decisiveness to foster trust and alignment. (Change Champions - Lead through consistency in words and actions.) Lead and inspire a team of 5-8 sales professionals, encouraging continuous learning and embracing challenges as opportunities for growth. (Growth Mindset - Embrace challenges and cultivate a learning environment.) Build a collaborative environment that values diverse perspectives and drives innovative approaches to problem-solving. (Collaborate - Achieve more together by leveraging diverse perspectives.) Customer-Centric Engagement: Build and maintain relationships with C-level stakeholders in health systems, presenting sophisticated value propositions and aligning solutions with their strategic goals. (Impact Makers - Show up as one team to achieve results.) Actively listen and adapt communication styles to effectively connect with clients and address their unique challenges. (Inspire - Adapt communication style and embrace connection.) Take initiative to add value by recommending solutions that simplify workflows, improve efficiency, and deliver measurable results. (Impact - Drive competitive edge by solving problems proactively.) Team Development: Recruit, hire, and mentor top sales talent, fostering a culture of high performance through regular feedback, coaching, and development opportunities. (Talent Activators - Build high-performing teams and unlock potential.) Empower the team by promoting accountability, providing clarity on goals, and recognizing contributions that drive success. (Inspire - Gain support for ideas and proposals.) Enable team members to embrace change, take risks, and leverage setbacks as learning moments. (Develop - Leverage mistakes as learning moments.) Operational Excellence: Oversee pipeline management, sales forecasting, and deal negotiations with a focus on removing barriers to progress and achieving goals. (Execute - Prioritize and manage deliverables effectively.) Collaborate with cross-functional teams, including Marketing, Professional Services, and Legal, to deliver cohesive and impactful solutions. (Collaborate - Share information readily to achieve objectives.) Demonstrate ownership and follow-through in resolving customer issues and delivering on commitments. (Execute - Demonstrate accountability to follow-through on commitments.) Innovation and Insights: Stay informed on healthcare trends and leverage market intelligence to shape forward-thinking sales strategies. (Impact - Broaden perspective by staying connected to the business and industry trends.) Gather and provide actionable feedback to internal teams, ensuring solutions evolve to meet client needs effectively. (Develop - Own self-development and support team growth.) Encourage creative problem-solving and support new ideas that drive competitive differentiation. (Change Champions - Challenge the status quo to innovate and add value.) Required Skills and Experience: Bachelor's degree or equivalent experience in sales leadership. 3+ years of sales management experience, ideally within healthcare or capital equipment. Proven track record of driving revenue growth through strategic selling. Expertise in building and managing relationships with high-level stakeholders. Outstanding communication and presentation skills. Preferred Qualifications: MBA or advanced degree in a related field. 5+ years of leadership experience in a sales transformation context. Deep understanding of healthcare workflows and technology integration. Work Environment: 70% travel to meet clients and support the sales team. Remote work setup with flexibility to manage across multiple time zones.

**Why Join Omnicell?** At Omnicell, we are committed to improving healthcare operations and patient safety through innovative technology and exceptional service. As an **Order Processing Coordinator** , you will play a critical role in ensuring a seamless customer experience by managing service part orders with accuracy and efficiency. If you thrive in a fast-paced environment and enjoy delivering outstanding customer support, this is the role for you. **What You'll Do** + **Process Service Orders** : Accurately enter service requirements into ERP and Service Management systems. + **Manage Returns** : Create and track return material authorizations (RMAs) and shipping labels. + **Communicate Effectively** : Provide timely updates on order and return status to customers and internal teams. + **Support Critical Needs** : Deliver after-hours, on-call support for urgent part orders. + **Customer Interaction** : Respond to phone calls and email requests from customers and Omnicell employees with professionalism and care. + **Ensure Accuracy** : Maintain attention to detail in all data entry and order processing activities. **Who You Are** + Strong communicator with excellent written and verbal skills. + Customer-focused with a passion for delivering exceptional service. + Highly organized and detail-oriented, able to manage multiple tasks effectively. + Proficient in computer systems and comfortable working in ERP environments. + **Basic Qualifications** : + High school diploma. + Minimum of 2 years' experience in an order entry environment. + **Preferred Qualifications** : + Experience in service order entry. + Familiarity with SAP ERP. + Skilled in problem-solving and independent decision-making. **How You'll Elevate at Omnicell** + **Customer Focus** : Ensure every interaction reflects Omnicell's commitment to quality and reliability. + **Collaboration** : Work closely with internal teams to resolve issues and meet customer needs. + **Accountability** : Take ownership of tasks and deliver results with precision and timeliness. + **Continuous Improvement** : Identify opportunities to streamline processes and enhance efficiency. **Working Conditions** + Remote work environment. + Overtime as required. + Participation in after-hours, on-call rotation. + Must be legally authorized to work in the U.S. without sponsorship. + Ability to pass background and employment verification checks. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

The Senior Commercial Process Engineer is a strategic problem-solver and continuous improvement leader focused on optimizing Omnicell's end-to-end commercial customer journey. This role combines industrial engineering discipline, Lean Six Sigma mastery, and business acumen to identify root causes of friction, redesign workflows, and create scalable future-state models that enhance customer and employee experience. As a trusted advisor across the commercial organization, the Senior Engineer bridges strategy and execution, turning vision into measurable operational improvement. This position is a remote position with a preference for candidates located near: Austin, TX, St. Petersburg, FL, or Pittsburgh, PA. Responsibilities Lead complex process discovery and redesign initiatives across the customer journey, from pre-sale through renewal. Conduct value stream mapping, data analysis, and scenario modeling to identify improvement opportunities. Design future-state architectures that balance efficiency, compliance, and customer experience. Partner with stakeholders to prioritize initiatives, define success metrics, and measure impact over time. Serve as an internal Lean Six Sigma Black Belt, coaching teams through structured problem-solving (DMAIC, Kaizen, etc.). Translate findings into actionable playbooks and executive presentations to inform decision-making. Act as a change to champion-building alignment, facilitating workshops, and helping teams adopt new ways of working. Required Knowledge and Skills Lean Six Sigma Black Belt (or equivalent certification and experience). Strong analytical and visualization skills (e.g., Power BI, Minitab, Visio, Lucidchart, Excel, etc.). Exceptional communication, facilitation, and stakeholder management skills. Basic Qualifications Bachelor's degree in Industrial Engineering, Business, Operations Management, or related discipline. 7-10 years of experience in process improvement, operational excellence, or business transformation roles. Preferred Knowledge and Skills Experience in a B2B healthcare technology or life sciences company. Familiarity with Salesforce, Conga, Gainsight, or similar commercial systems. Exposure to design thinking or customer journey mapping methodologies. Work Conditions Remote position

**Job Title: Clinical Strategist** The Clinical Strategist will provide clients with expert consultative services using analytics and pharmacy intelligence to improve pharmacy supply chain. Inventory Optimization Service is a tech-enabled service that provides hospital pharmacies with the insights, tools, workflow, and expertise to improve their financial performance and patient outcomes. The Clinical Strategist must be highly experienced, motivated with a proven record of achievement in helping customers realize success in healthcare supply chain optimization. **Responsibilities:** + Deliver Inventory Optimization services virtually in accordance with standardized best practices to enable customers to optimize medication management processes, reduce waste, and increase safety. + Build and maintain customer relationships efficiently by relying on a suite of digital tools to meet mutual goals or objectives. + Leverage Inventory Optimization Service digital tools to review, validate, prioritize, and implement opportunities to drive optimization. + Track ongoing performance and review with customers using Inventory Optimization Service dashboards. + Work with Inventory Optimization Service team to troubleshoot customer issues, ensure triage to appropriate function, manage customer expectations (scenarios include: data problems, outliers, etc.) + Contribute to service delivery "best practice playbook". + Contribute to cross - functional initiatives and projects where subject matter expertise in pharmacy operations, inventory management, and diversion management is required. **Basic Qualifications:** + Bachelor of Pharmacy or PharmD + An active State Board of Pharmacy Pharmacist License in the (U.S.) state of your resident + 5+ years of work experience within an acute care hospital-based pharmacy + 2+ years pharmacy operations experience including inventory management/control and pharmacy automation + Demonstrated experience in at least 3 pharmacy system or workflow implementation projects **Experience:** + Passionate transformer: maximize customer experience by transforming the way services are delivered. + Customer focused: with ability to build and influence meaningful relationships virtually relationships create + Collaborative: demonstrated ability to work with cross-functional teams to drive outcomes + Deep understanding of hospital pharmacy operations, workflows, policies/procedures, and inventory management. + Track record of leading strategic initiatives to drive efficiency, profitability, and / or quality outcomes for health-systems + Extensive experience using pharmacy automation software and digital intelligence tools. + Problem solver, with ability to analyze complex situations, identify solutions, and build / implement solutions. + Excellent communication skills, with ability to engage at all levels of the organization. + Intellectually curious with a passion for learning and transforming traditional medication management practices + Driven to help Omnicell become every customer's most trusted partner for medication management. **Work Conditions:** + Home office based + Travel: Ability to travel up to 60% + COV19 Vaccination (preferred) \#LI-JC1 All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Job Title: Director, Indirect Procurement: IT, Software, HR, Fleet, T&E, Marketing, MRO, Capital Equipment. The job function of the Director, Indirect Procurement is to be the primary point of contact between Omnicell and our global indirect suppliers, service providers and internal cross-functional stakeholders. The Director is responsible for the development of the category strategies, planning and coordination of all aspects of the relationship with assigned suppliers and service providers. Additionally, the Director is the go-to Subject Matter Expert (SME) for all 3 rd party service agreements used throughout Omnicell's Organization and will be instrumental in evolving the organization to a centralized model from decentralized. Essential Functions: In order to work effectively as a Director, Indirect Procurement, the position is expected to: Report to Sr Director Global Sourcing and Procurement and work directly with assigned suppliers, Consultants and Service Providers to address continuous improvements within in the areas of quality, cost, inventory, delivery and service levels. Team Resources: The Director will have a team of up to ~7 global commodity managers reporting to this position who will serve as the primary point of contact and subject matter expert with assigned suppliers, managing the overall supplier relationship and value chain. Scope: Annual spend of $250M with medium to high technical complexity. Accountability for c onsulting services, IT, HR, software, fleet, marketing, capital equipment and MRO with support across Omnicell's global network where applicable. Experience working in decentralized model and influencing stakeholders to move to centralized model. Process Improvement: To enable improved efficiency and reduce cycle times, as part of centralization the Director will help drive process improvements in areas of contracting, negotiations, Procurement and supplier payment. Commodity: Maintain knowledge of global market trends including analysis of market drivers, cost structures, technical improvements, new products, best practices, benchmarks and end-of-life plans for both computer hardware and 3rd party software. Consulting: Good knowledge of Industry consulting services, Cloud services, AI, on shore / offshore licensing services and rates. Contracts: Guides and leads as appropriate supply chain contract development and negotiation with suppliers, service providers and consulting services. Acts as the escalation point of contact with suppliers, responsible for ensuring that all issues are resolved in a timely manner. Ensures compliance with all Licensing Agreements as well as all contractual Terms and Conditions. Sourcing: Identify new sources of supply, evaluate new suppliers / service providers, perform pre-assessments, and complete any follow-up activities required for supplier qualification to develop a supplier base sufficiently robust to meet the defined business requirements (acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources). Supply Base: Uses inputs from internal Product Marketing, Engineering, IT, Supply Chain, Manufacturing, Service, Legal and Business leaders to develop and implement a category strategy to identify long term supply/supplier alignment. Ensure a competitive sourcing environment leading to continuous improvement in quality, cost, inventory, service and technology among our supplier base. Develop, Enhance and Cultivate appropriate internal collaborative relationships built on defined cross-functional business objectives as required. Performance: Establish standard processes to collect and monitor supplier performance, quality, cost, inventory and work with appropriate parties to ensure contract compliance, accountability and resolve any related issues. Generates supplier scorecard metrics and initiate Quarterly Business Review (QBR) agenda items. Required Knowledge and Skills: 8 years supply chain experience in Indirect Sourcing covering Consulting Services, Software, IT, HR, Fleet, Marketing and/or MRO at a senior level Proven knowledge of 3 rd Party Consulting Services Management, Contract Negotiations and Compliance Demonstrated strong capability to drive change via collaboration across organizational levels, regional and global geographies and cross functional business entities Understanding of AI models and able to identify opportunities in this space. Solid understanding of current software, computer hardware and Consulting trends, markets, and price indexing, with in-depth knowledge of Domestic and International suppliers Strong leadership and communication skills that enable a strong Supplier Relationship Management process Understanding of Quality Management Systems (QMS) ERP/MRP knowledge, preferably SAP BS/BA in Business Administration, Supply Chain, Materials Management, Engineering or Technical Studies (or 10+ years directly related experience) Experience working in highly matrixed organization and delivering results Strong PowerPoint and presentation skills Preferred Knowledge and Skills: MBA APICS or CPM Minimum 8 years of Supply Chain and/or Software Contracting experience Work Conditions: US remote based with preference for TX Medium travel (15%, including international) Extended or irregular work hours

The Product Quality team partners with product management, engineering, and customer-facing organizations to consistently fulfill the needs of our customers by providing end-to-end quality support for our products and services through the execution of our QMS processes. The **Product Quality Engineer** at Omnicell is responsible for ensuring that our products meet all design, development, and post-market requirements. This role involves leading product change control and product development processes, analyzing data, and maintaining compliance with regulatory standards. The ideal candidate will be versatile, analytical, and detail-oriented, with strong communication and problem-solving skills. The **Product Quality Engineer III** builds upon the foundational knowledge and responsibilities of the PQE I & II, with added emphasis on leading quality initiatives for specific product lines, managing more complex product changes, and having a greater impact on regulatory compliance. This role requires a deeper understanding of quality processes, the ability to lead cross-functional teams, and independent decision-making. This position is a remote position to be based in the Greater Pittsburgh area. The ability to commute to our Cranberry Woods, PA / Thorn Hill, PA location is expected on an as needed basis. **Responsibilities:** _Change Control and Design:_ + Lead the execution of defect management and engineering escalation processes, ensuring timely identification, resolution, and reporting of product issues. + Drive the review and approval of design and service verification and validation protocols, with a focus on product changes and lifecycle processes. + Manage cross-functional teams in product change control processes and ensure comprehensive documentation of product modifications. + Take ownership of maintaining and updating the Device Master Record (DMR) for assigned product lines during post-market changes. + Ensure alignment of design outputs with inputs, proactively addressing discrepancies and ensuring compliance with internal protocols. + Act as the lead liaison between engineering, product management, and quality teams to integrate quality considerations early in the product design phase. _Field, Customer and Safety:_ + Independently process and triage out-of-box quality issues, conducting root cause analyses and collaborating with teams to drive corrective actions. + Lead post-production safety risk assessments and implement solutions to mitigate safety concerns. + Drive the Medical Device Reporting (MDR) process, coordinating with regulatory bodies and managing field actions and recalls. + Present safety and risk management updates during Safety Risk Management Board Meetings, with responsibility for product-specific risks. _Compliance and Continuous Improvement:_ + Lead quality improvement projects aimed at optimizing processes, reducing defects, and enhancing customer satisfaction. + Ensure adherence to ISO 9001, ISO 13485, and other relevant regulatory standards, acting as a subject matter expert for compliance. + Implement and analyze quality metrics, creating reports to monitor process performance and drive data-driven improvements. + Conduct internal audits and manage corrective and preventive actions (CAPA) to ensure continued compliance and improvement. **Required Knowledge and Skills:** + Advanced knowledge of QMS (Quality Management System) documentation and regulatory standards (ISO 9001, ISO 13485). + Proficiency in quality investigation tools (e.g., Fishbone diagrams, 5 Whys) and statistical analysis (e.g., SPC, Six Sigma). + Experience in leading cross-functional teams and managing product changes from initiation through post-market stages. + Strong project management skills and the ability to manage multiple priorities effectively. + Excellent problem-solving, communication, and leadership abilities. **Basic Qualifications:** + Bachelor's degree in Engineering or Science discipline **Preferred Qualifications:** + 3-4 years professional experience + Experience in product development and/or maintenance + Experience in process development + Experience working in a regulated environment (i.e. ISO 9001, ISO 13485 or FDA regulated) + Experience working with complex electro-mechanical systems **Work Conditions:** + Office Environment + May travel up to 10% All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Director of Product Management - Nursing The Director of Product Management for Point-of-Care (POC) Nursing Solutions is a strategic leadership role responsible for the vision, strategy, and successful delivery of our comprehensive nursing portfolio, with a primary focus on our Automated Dispensing Cabinet (ADC) line and related POC workflow solutions. This individual will own the entire product lifecycle, driving sustained customer impact and market leadership. They will mentor and empower a high-performing team to execute end-to-end product decisions, ensuring alignment with the business's strategic vision across all cross-functional partners. Key Responsibilities: Define and champion the long-term product strategy and roadmap for the POC Nursing Solution portfolio, translating market dynamics, technological trends, and customer insights into a compelling strategic vision. Lead, manage, and mentor a team of Product Managers, fostering a culture of accountability, innovation, and customer-centric decision-making. Empower the team to own product decisions and outcomes from ideation through commercialization. Own the development and commercialization of new nursing solutions, including market definition, pricing strategy, go-to-market execution, and overall business performance. Serve as the internal expert on nursing workflows, medication management at the point of care, and competitive landscape. Regularly engage with customers to gather insights and validate product opportunities and hypotheses. Act as the partner bridging Engineering, Clinical, Sales, Marketing, and Operations teams to ensure successful product development, launch readiness, and consistent communication throughout the organization. Drive rigorous, data-informed prioritization across the product roadmap to maximize customer value and accelerate business growth, effectively balancing technical debt, innovation, and feature delivery Required Qualifications: 10+ years in product management with a focus on developing and managing technology solutions (hardware and/or software) 5+ years of experience in leading and managing Product Managers Proven track record of successfully launching, scaling, and managing B2B hardware/software solutions Strategic thinking ability to connect market trends, customer needs, and company strategy into compelling product strategy and roadmaps Experience in leading product planning cycles, balancing short-term execution with long-term strategic bets Business acumen, including comfort with pricing strategies, go-to-market alignment, and cross-functional leadership Exceptional communication and stakeholder management across technical, clinical, and executive audiences Bachelor's degree in engineering, computer science, economics, or equivalent; MBA or advanced degree preferred Preferred Qualifications: Experience with developing hardware and software products in Healthcare IT (HealthTech) or Medical Device space. Work Conditions Remote position Occasional travel up to 20%

Reports to: Director, Health Systems, Mid Market Department: US Acute Key Accounts Senior Manager, Mid-Market Sales Why Join Omnicell? At Omnicell, we are transforming the way healthcare systems manage medication and patient care. As a Senior Manager for Mid-Market Sales, you'll be at the forefront of driving growth and innovation in a dynamic, fast-paced environment. This is your opportunity to lead strategic initiatives, empower teams, and make a measurable impact on healthcare delivery across the nation. What You'll Do As the Senior Manager, Mid-Market Sales, you will: Lead Strategic Sales Initiatives: Develop and execute strategies to expand pipeline, increase market share, and drive bookings for the Mid-Market segment. Coordinate Complex Deal Strategies: Oversee messaging and positioning for the full solution set, ensuring alignment with customer needs and business objectives. Foster Collaboration: Partner with Account Executives and cross-functional teams-including Marketing, Finance, Legal, and Clinical Consulting-to deliver seamless customer experiences. Drive Performance: Align resources to achieve quota, manage pricing strategies, and optimize deal margins for profitability. Negotiate and Close Deals: Lead negotiations from initial engagement through contract execution, ensuring favorable terms and compliance. Manage Pipeline and Forecasting: Maintain accurate forecasting disciplines and ensure visibility into all sales activities. Resolve Customer Issues: Coordinate internal resources to address challenges promptly and maintain high levels of customer satisfaction. Oversee Proposals and RFPs: Manage all aspects of proposal development and response processes. Champion Continuous Improvement: Track and resolve product, service, and process issues while collaborating on special projects and initiatives. Who You Are Basic Qualifications: Bachelor's degree. 3+ years' experience selling equipment or within a healthcare/hospital setting. Experience coaching and mentoring employees. Preferred: Quota-carrying experience in capital equipment or healthcare sales. Familiarity with Omnicell products and processes. Proven track record of sales success and quota achievement in healthcare or capital equipment. Skilled in strategic problem-solving, prioritization, and managing multiple concurrent initiatives. Experienced in mentoring and developing talent within a matrixed organization. How You'll Elevate at Omnicell You'll model our Elevate Behaviors every day: Customer Focus: Deliver exceptional experiences by anticipating and meeting customer needs. Collaboration: Build strong partnerships across teams to achieve shared goals. Innovation: Drive creative solutions that enhance sales effectiveness and customer outcomes. Accountability: Own results and inspire others to deliver excellence. Leadership Imperatives As a people leader, you will: Inspire and Develop Talent: Coach and mentor Account Executives to maximize performance and career growth. Lead with Vision: Communicate clear goals and strategies that align with organizational priorities. Drive Results Through Others: Empower your team to achieve ambitious targets while fostering a culture of trust and inclusion. Working Conditions Environment: Remote work with collaboration across multiple time zones. Travel: Up to 70%. Physical Requirements: Sitting, standing, walking, and keyboard use. Join Omnicell and make a difference in healthcare by leading a high-performing team to deliver innovative solutions and exceptional customer outcomes.

**Why Join Omnicell?** At Omnicell, we are committed to improving healthcare operations and patient safety through innovative technology and exceptional service. As an **Order Processing Coordinator** , you will play a critical role in ensuring a seamless customer experience by managing service part orders with accuracy and efficiency. If you thrive in a fast-paced environment and enjoy delivering outstanding customer support, this is the role for you. **What You'll Do** + **Process Service Orders** : Accurately enter service requirements into ERP and Service Management systems. + **Manage Returns** : Create and track return material authorizations (RMAs) and shipping labels. + **Communicate Effectively** : Provide timely updates on order and return status to customers and internal teams. + **Support Critical Needs** : Deliver after-hours, on-call support for urgent part orders. + **Customer Interaction** : Respond to phone calls and email requests from customers and Omnicell employees with professionalism and care. + **Ensure Accuracy** : Maintain attention to detail in all data entry and order processing activities. **Who You Are** + Strong communicator with excellent written and verbal skills. + Customer-focused with a passion for delivering exceptional service. + Highly organized and detail-oriented, able to manage multiple tasks effectively. + Proficient in computer systems and comfortable working in ERP environments. + **Basic Qualifications** : + High school diploma. + Minimum of 2 years' experience in an order entry environment. + **Preferred Qualifications** : + Experience in service order entry. + Familiarity with SAP ERP. + Skilled in problem-solving and independent decision-making. **How You'll Elevate at Omnicell** + **Customer Focus** : Ensure every interaction reflects Omnicell's commitment to quality and reliability. + **Collaboration** : Work closely with internal teams to resolve issues and meet customer needs. + **Accountability** : Take ownership of tasks and deliver results with precision and timeliness. + **Continuous Improvement** : Identify opportunities to streamline processes and enhance efficiency. **Working Conditions** + Remote work environment. + Overtime as required. + Participation in after-hours, on-call rotation. + Must be legally authorized to work in the U.S. without sponsorship. + Ability to pass background and employment verification checks. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Job Title: Clinical Strategist The Clinical Strategist will provide clients with expert consultative services using analytics and pharmacy intelligence to improve pharmacy supply chain. Inventory Optimization Service is a tech-enabled service that provides hospital pharmacies with the insights, tools, workflow, and expertise to improve their financial performance and patient outcomes. The Clinical Strategist must be highly experienced, motivated with a proven record of achievement in helping customers realize success in healthcare supply chain optimization. Responsibilities: Deliver Inventory Optimization services virtually in accordance with standardized best practices to enable customers to optimize medication management processes, reduce waste, and increase safety. Build and maintain customer relationships efficiently by relying on a suite of digital tools to meet mutual goals or objectives. Leverage Inventory Optimization Service digital tools to review, validate, prioritize, and implement opportunities to drive optimization. Track ongoing performance and review with customers using Inventory Optimization Service dashboards. Work with Inventory Optimization Service team to troubleshoot customer issues, ensure triage to appropriate function, manage customer expectations (scenarios include: data problems, outliers, etc.) Contribute to service delivery “best practice playbook”. Contribute to cross - functional initiatives and projects where subject matter expertise in pharmacy operations, inventory management, and diversion management is required. Basic Qualifications: Bachelor of Pharmacy or PharmD An active State Board of Pharmacy Pharmacist License in the (U.S.) state of your resident 5+ years of work experience within an acute care hospital-based pharmacy 2+ years pharmacy operations experience including inventory management/control and pharmacy automation Demonstrated experience in at least 3 pharmacy system or workflow implementation projects Experience: Passionate transformer: maximize customer experience by transforming the way services are delivered. Customer focused: with ability to build and influence meaningful relationships virtually relationships create Collaborative: demonstrated ability to work with cross-functional teams to drive outcomes Deep understanding of hospital pharmacy operations, workflows, policies/procedures, and inventory management. Track record of leading strategic initiatives to drive efficiency, profitability, and / or quality outcomes for health-systems Extensive experience using pharmacy automation software and digital intelligence tools. Problem solver, with ability to analyze complex situations, identify solutions, and build / implement solutions. Excellent communication skills, with ability to engage at all levels of the organization. Intellectually curious with a passion for learning and transforming traditional medication management practices Driven to help Omnicell become every customer's most trusted partner for medication management. Work Conditions: Home office based Travel: Ability to travel up to 60% COV19 Vaccination (preferred) #LI-JC1

The Product Quality team partners with product management, engineering, and customer-facing organizations to consistently fulfill the needs of our customers by providing end-to-end quality support for our products and services through the execution of our QMS processes. The Product Quality Engineer at Omnicell is responsible for ensuring that our products meet all design, development, and post-market requirements. This role involves leading product change control and product development processes, analyzing data, and maintaining compliance with regulatory standards. The ideal candidate will be versatile, analytical, and detail-oriented, with strong communication and problem-solving skills. The Product Quality Engineer III builds upon the foundational knowledge and responsibilities of the PQE I & II, with added emphasis on leading quality initiatives for specific product lines, managing more complex product changes, and having a greater impact on regulatory compliance. This role requires a deeper understanding of quality processes, the ability to lead cross-functional teams, and independent decision-making. This position is a remote position to be based in the Greater Pittsburgh area. The ability to commute to our Cranberry Woods, PA / Thorn Hill, PA location is expected on an as needed basis. Responsibilities: Change Control and Design: Lead the execution of defect management and engineering escalation processes, ensuring timely identification, resolution, and reporting of product issues. Drive the review and approval of design and service verification and validation protocols, with a focus on product changes and lifecycle processes. Manage cross-functional teams in product change control processes and ensure comprehensive documentation of product modifications. Take ownership of maintaining and updating the Device Master Record (DMR) for assigned product lines during post-market changes. Ensure alignment of design outputs with inputs, proactively addressing discrepancies and ensuring compliance with internal protocols. Act as the lead liaison between engineering, product management, and quality teams to integrate quality considerations early in the product design phase. Field, Customer and Safety: Independently process and triage out-of-box quality issues, conducting root cause analyses and collaborating with teams to drive corrective actions. Lead post-production safety risk assessments and implement solutions to mitigate safety concerns. Drive the Medical Device Reporting (MDR) process, coordinating with regulatory bodies and managing field actions and recalls. Present safety and risk management updates during Safety Risk Management Board Meetings, with responsibility for product-specific risks. Compliance and Continuous Improvement: Lead quality improvement projects aimed at optimizing processes, reducing defects, and enhancing customer satisfaction. Ensure adherence to ISO 9001, ISO 13485, and other relevant regulatory standards, acting as a subject matter expert for compliance. Implement and analyze quality metrics, creating reports to monitor process performance and drive data-driven improvements. Conduct internal audits and manage corrective and preventive actions (CAPA) to ensure continued compliance and improvement. Required Knowledge and Skills: Advanced knowledge of QMS (Quality Management System) documentation and regulatory standards (ISO 9001, ISO 13485). Proficiency in quality investigation tools (e.g., Fishbone diagrams, 5 Whys) and statistical analysis (e.g., SPC, Six Sigma). Experience in leading cross-functional teams and managing product changes from initiation through post-market stages. Strong project management skills and the ability to manage multiple priorities effectively. Excellent problem-solving, communication, and leadership abilities. Basic Qualifications: Bachelor's degree in Engineering or Science discipline Preferred Qualifications: 3-4 years professional experience Experience in product development and/or maintenance Experience in process development Experience working in a regulated environment (i.e. ISO 9001, ISO 13485 or FDA regulated) Experience working with complex electro-mechanical systems Work Conditions: Office Environment May travel up to 10%

The Senior Product Manager is a strategic role responsible for defining the vision, strategy, and successful delivery of OR and Procedural solutions, with a primary focus on our Anesthesia offering and related workflow solutions. This individual will collaborate with engineering, design, marketing, and operations to translate customer and business needs into actionable plans that deliver measurable results. The Senior Product Manager will shape the roadmap, define success metrics, and guide products through the full lifecycle-from concept to launch and beyond-ensuring solutions that drive customer value, operational efficiency, and patient safety. Key Responsibilities: Define and champion the long-term product strategy and roadmap for the OR and Procedural Anesthesia solution, translating market dynamics, technological trends, and customer insights into a compelling strategic vision. Own the development and commercialization of products, including market definition, pricing strategy, go-to-market execution, and overall business performance. Serve as the internal expert on Anesthesia workflows, the OR and Procedural care area, and the competitive landscape. Regularly engage with customers to gather insights and validate product opportunities and hypotheses. Act as the partner bridging Engineering, Clinical, Sales, Marketing, and Operations teams to ensure successful product development, launch readiness, and consistent communication throughout the organization. Actively participate in rigorous, data-informed prioritization across the product roadmap to maximize customer value and accelerate business growth, effectively balancing technical debt, innovation, and feature delivery. Develop compelling value propositions and communication materials to articulate product differentiation internally and externally. Monitor product financial, commercial, and customer performance to identify opportunities for growth, cost reduction, or satisfaction improvement. Required Qualifications: Strong understanding of market, industry, and technology trends impacting automation and healthcare. Proven ability to collaborate effectively across disciplines and influence without authority. Skilled at breaking down complex problems into simple, actionable solutions. Proficient in modern product management and collaboration tools (e.g., Jira, Confluence, Smartsheet). Data-driven mindset; able to define and track meaningful metrics. Excellent communication, teamwork, and presentation skills. 5+ years in product management with a focus on developing and managing technology solutions (hardware and/or software). Preferred Qualifications: Experience developing hardware and software products in Healthcare IT (HealthTech) or Medical Device space. Bachelor's degree in engineering, computer science, economics, or equivalent; MBA or advanced degree preferred. Customer-facing experience in a technical or consultative role. Proven ability to manage product development within FDA and other regulatory guidelines. Work Conditions: Remote position. Occasional travel up to 20%.

The **Senior Commercial Process Engineer** is a strategic problem-solver and continuous improvement leader focused on optimizing Omnicell's end-to-end commercial customer journey. This role combines industrial engineering discipline, Lean Six Sigma mastery, and business acumen to identify root causes of friction, redesign workflows, and create scalable future-state models that enhance customer and employee experience. As a trusted advisor across the commercial organization, the Senior Engineer bridges strategy and execution, turning vision into measurable operational improvement. This position is a remote position with a preference for candidates located near: Austin, TX, St. Petersburg, FL, or Pittsburgh, PA. **Responsibilities** + Lead complex process discovery and redesign initiatives across the customer journey, from pre-sale through renewal. + Conduct value stream mapping, data analysis, and scenario modeling to identify improvement opportunities. + Design future-state architectures that balance efficiency, compliance, and customer experience. + Partner with stakeholders to prioritize initiatives, define success metrics, and measure impact over time. + Serve as an internal Lean Six Sigma Black Belt, coaching teams through structured problem-solving (DMAIC, Kaizen, etc.). + Translate findings into actionable playbooks and executive presentations to inform decision-making. + Act as a change to champion-building alignment, facilitating workshops, and helping teams adopt new ways of working. **Required Knowledge and Skills** + Lean Six Sigma Black Belt (or equivalent certification and experience). + Strong analytical and visualization skills (e.g., Power BI, Minitab, Visio, Lucidchart, Excel, etc.). + Exceptional communication, facilitation, and stakeholder management skills. **Basic Qualifications** + Bachelor's degree in Industrial Engineering, Business, Operations Management, or related discipline. + 7-10 years of experience in process improvement, operational excellence, or business transformation roles. **Preferred Knowledge and Skills** + Experience in a B2B healthcare technology or life sciences company. + Familiarity with Salesforce, Conga, Gainsight, or similar commercial systems. + Exposure to design thinking or customer journey mapping methodologies. **Work Conditions** + Remote position All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Why Join Omnicell? At Omnicell, we are committed to improving healthcare operations and patient safety through innovative technology and exceptional service. As an Order Processing Coordinator, you will play a critical role in ensuring a seamless customer experience by managing service part orders with accuracy and efficiency. If you thrive in a fast-paced environment and enjoy delivering outstanding customer support, this is the role for you. What You'll Do Process Service Orders: Accurately enter service requirements into ERP and Service Management systems. Manage Returns: Create and track return material authorizations (RMAs) and shipping labels. Communicate Effectively: Provide timely updates on order and return status to customers and internal teams. Support Critical Needs: Deliver after-hours, on-call support for urgent part orders. Customer Interaction: Respond to phone calls and email requests from customers and Omnicell employees with professionalism and care. Ensure Accuracy: Maintain attention to detail in all data entry and order processing activities. Who You Are Strong communicator with excellent written and verbal skills. Customer-focused with a passion for delivering exceptional service. Highly organized and detail-oriented, able to manage multiple tasks effectively. Proficient in computer systems and comfortable working in ERP environments. Basic Qualifications: High school diploma. Minimum of 2 years' experience in an order entry environment. Preferred Qualifications: Experience in service order entry. Familiarity with SAP ERP. Skilled in problem-solving and independent decision-making. How You'll Elevate at Omnicell Customer Focus: Ensure every interaction reflects Omnicell's commitment to quality and reliability. Collaboration: Work closely with internal teams to resolve issues and meet customer needs. Accountability: Take ownership of tasks and deliver results with precision and timeliness. Continuous Improvement: Identify opportunities to streamline processes and enhance efficiency. Working Conditions Remote work environment. Overtime as required. Participation in after-hours, on-call rotation. Must be legally authorized to work in the U.S. without sponsorship. Ability to pass background and employment verification checks.

**Director - Key Accounts** As a Director of Key Accounts at Omnicell, you will oversee a business unit generating over $40M annually, managing Omnicell's entire product portfolio. Your primary focus will be on transforming sales efforts from transactional interactions to strategic solution selling within the healthcare and capital equipment sectors. This role is pivotal in ensuring alignment between sales strategies and client needs, fostering long-term partnerships with health systems, and driving revenue growth. **Key Responsibilities:** + **Strategic Leadership:** + Develop and implement solution-selling strategies tailored to healthcare systems, demonstrating transparency and decisiveness to foster trust and alignment. **_(Change Champions - Lead through consistency in words and actions.)_** + Lead and inspire a team of 5-8 sales professionals, encouraging continuous learning and embracing challenges as opportunities for growth. **_(Growth Mindset - Embrace challenges and cultivate a learning environment.)_** + Build a collaborative environment that values diverse perspectives and drives innovative approaches to problem-solving. **_(Collaborate - Achieve more together by leveraging diverse perspectives.)_** + **Customer-Centric Engagement:** + Build and maintain relationships with C-level stakeholders in health systems, presenting sophisticated value propositions and aligning solutions with their strategic goals. **_(Impact Makers - Show up as one team to achieve results.)_** + Actively listen and adapt communication styles to effectively connect with clients and address their unique challenges. **_(Inspire - Adapt communication style and embrace connection.)_** + Take initiative to add value by recommending solutions that simplify workflows, improve efficiency, and deliver measurable results **.** **_(Impact - Drive competitive edge by solving problems proactively.)_** + **Team Development:** + Recruit, hire, and mentor top sales talent, fostering a culture of high performance through regular feedback, coaching, and development opportunities. **_(Talent Activators - Build high-performing teams and unlock potential.)_** + Empower the team by promoting accountability, providing clarity on goals, and recognizing contributions that drive success. **_(Inspire - Gain support for ideas and proposals.)_** + Enable team members to embrace change, take risks, and leverage setbacks as learning moments. **_(Develop - Leverage mistakes as learning moments.)_** + **Operational Excellence:** + Oversee pipeline management, sales forecasting, and deal negotiations with a focus on removing barriers to progress and achieving goals. **_(Execute - Prioritize and manage deliverables effectively.)_** + Collaborate with cross-functional teams, including Marketing, Professional Services, and Legal, to deliver cohesive and impactful solutions. **_(Collaborate - Share information readily to achieve objectives.)_** + Demonstrate ownership and follow-through in resolving customer issues and delivering on commitments. **_(Execute - Demonstrate accountability to follow-through on commitments.)_** + **Innovation and Insights:** + Stay informed on healthcare trends and leverage market intelligence to shape forward-thinking sales strategies. **_(Impact - Broaden perspective by staying connected to the business and industry trends.)_** + Gather and provide actionable feedback to internal teams, ensuring solutions evolve to meet client needs effectively. **_(Develop - Own self-development and support team growth.)_** + Encourage creative problem-solving and support new ideas that drive competitive differentiation. **_(Change Champions - Challenge the status quo to innovate and add value.)_** **Required Skills and Experience:** + Bachelor's degree or equivalent experience in sales leadership. + 3+ years of sales management experience, ideally within healthcare or capital equipment. + Proven track record of driving revenue growth through strategic selling. + Expertise in building and managing relationships with high-level stakeholders. + Outstanding communication and presentation skills. **Preferred Qualifications:** + MBA or advanced degree in a related field. + 5+ years of leadership experience in a sales transformation context. + Deep understanding of healthcare workflows and technology integration. **Work Environment:** + 70% travel to meet clients and support the sales team. Remote work setup with flexibility to manage across multiple time zones. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

**Job Title: Clinical Strategist** The Clinical Strategist will provide clients with expert consultative services using analytics and pharmacy intelligence to improve pharmacy supply chain. Inventory Optimization Service is a tech-enabled service that provides hospital pharmacies with the insights, tools, workflow, and expertise to improve their financial performance and patient outcomes. The Clinical Strategist must be highly experienced, motivated with a proven record of achievement in helping customers realize success in healthcare supply chain optimization. **Responsibilities:** + Deliver Inventory Optimization services virtually in accordance with standardized best practices to enable customers to optimize medication management processes, reduce waste, and increase safety. + Build and maintain customer relationships efficiently by relying on a suite of digital tools to meet mutual goals or objectives. + Leverage Inventory Optimization Service digital tools to review, validate, prioritize, and implement opportunities to drive optimization. + Track ongoing performance and review with customers using Inventory Optimization Service dashboards. + Work with Inventory Optimization Service team to troubleshoot customer issues, ensure triage to appropriate function, manage customer expectations (scenarios include: data problems, outliers, etc.) + Contribute to service delivery "best practice playbook". + Contribute to cross - functional initiatives and projects where subject matter expertise in pharmacy operations, inventory management, and diversion management is required. **Basic Qualifications:** + Bachelor of Pharmacy or PharmD + An active State Board of Pharmacy Pharmacist License in the (U.S.) state of your resident + 5+ years of work experience within an acute care hospital-based pharmacy + 2+ years pharmacy operations experience including inventory management/control and pharmacy automation + Demonstrated experience in at least 3 pharmacy system or workflow implementation projects **Experience:** + Passionate transformer: maximize customer experience by transforming the way services are delivered. + Customer focused: with ability to build and influence meaningful relationships virtually relationships create + Collaborative: demonstrated ability to work with cross-functional teams to drive outcomes + Deep understanding of hospital pharmacy operations, workflows, policies/procedures, and inventory management. + Track record of leading strategic initiatives to drive efficiency, profitability, and / or quality outcomes for health-systems + Extensive experience using pharmacy automation software and digital intelligence tools. + Problem solver, with ability to analyze complex situations, identify solutions, and build / implement solutions. + Excellent communication skills, with ability to engage at all levels of the organization. + Intellectually curious with a passion for learning and transforming traditional medication management practices + Driven to help Omnicell become every customer's most trusted partner for medication management. **Work Conditions:** + Home office based + Travel: Ability to travel up to 60% + COV19 Vaccination (preferred) \#LI-JC1 All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

The Senior Commercial Process Engineer is a strategic problem-solver and continuous improvement leader focused on optimizing Omnicell's end-to-end commercial customer journey. This role combines industrial engineering discipline, Lean Six Sigma mastery, and business acumen to identify root causes of friction, redesign workflows, and create scalable future-state models that enhance customer and employee experience. As a trusted advisor across the commercial organization, the Senior Engineer bridges strategy and execution, turning vision into measurable operational improvement. This position is a remote position with a preference for candidates located near: Austin, TX, St. Petersburg, FL, or Pittsburgh, PA. Responsibilities Lead complex process discovery and redesign initiatives across the customer journey, from pre-sale through renewal. Conduct value stream mapping, data analysis, and scenario modeling to identify improvement opportunities. Design future-state architectures that balance efficiency, compliance, and customer experience. Partner with stakeholders to prioritize initiatives, define success metrics, and measure impact over time. Serve as an internal Lean Six Sigma Black Belt, coaching teams through structured problem-solving (DMAIC, Kaizen, etc.). Translate findings into actionable playbooks and executive presentations to inform decision-making. Act as a change to champion-building alignment, facilitating workshops, and helping teams adopt new ways of working. Required Knowledge and Skills Lean Six Sigma Black Belt (or equivalent certification and experience). Strong analytical and visualization skills (e.g., Power BI, Minitab, Visio, Lucidchart, Excel, etc.). Exceptional communication, facilitation, and stakeholder management skills. Basic Qualifications Bachelor's degree in Industrial Engineering, Business, Operations Management, or related discipline. 7-10 years of experience in process improvement, operational excellence, or business transformation roles. Preferred Knowledge and Skills Experience in a B2B healthcare technology or life sciences company. Familiarity with Salesforce, Conga, Gainsight, or similar commercial systems. Exposure to design thinking or customer journey mapping methodologies. Work Conditions Remote position

The Senior Product Manager role will report to the Senior Director, Product Management role. Responsibilities Manages Product Manager and Associate Product Manager individual contributor roles Develop and refine prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs and collaboration with subject matter experts Collaborate with your product peers to prioritize significant problems to solve, make trade-off decisions, and ultimately translate your priorities into detailed user stories and acceptance criteria Own the successful delivery of your roadmap and share the success of the overall portfolio Effectively identify and manage cross-team dependencies Build effective relationships at that matter at leadership levels of the organization with engineering, design, QA and a variety of cross-functional stakeholders Develop communications material, value props and high-level strategic justification to help explain the why of your product both internally and externally Develop relationships with customers and prospects, gather and understand customer feedback on existing products and products in development and conduct effective interviews to better understand the context, pressures, complete understanding of the problems they need to solve to deliver the right solution Communicate the vision of the product, value proposition and release goals to the cross-functional team and leadership as part of the release planning process Lead and develop a team of product managers Help your teams remove obstacles, focus and prioritize to achieve their goals and milestones Required Knowledge and Skills Translates strategies into clear and measurable goals and objectives that achieve results Recognizes trends in business, industry and market information that reveals business opportunities Regularly proposes new approaches, methods, or technologies that are highly successful Exhibits customer empathy by quickly and effectively solving even the most difficult, customer problems; as a result, strengthens the relationship with the customer Coaches associate project managers, builds effective cross-functional relationships and influence priorities of other functions Provides valuable and needed assistance, information and support to others, to build a basis for future reciprocity; makes others want to build a partnership Uses advanced analytics to guide product decisions Basic Qualifications Bachelor's degree 7 years Product Management experience Effective leadership skills and ability to listen, communicate and motivate teams Ability to guide and mentor colleagues for effective decision-making and leadership abilities Preferred Qualifications: Pharmacy/Technology Experience Understanding of technical platforms, data and analytics Work Conditions: Work Across Multiple Time Zones 25% Domestic Travel Remote Work Long periods of time sitting or standing in front of a computer using video technology

**Job Title: Clinical Strategist** The Clinical Strategist will provide clients with expert consultative services using analytics and pharmacy intelligence to improve pharmacy supply chain. Inventory Optimization Service is a tech-enabled service that provides hospital pharmacies with the insights, tools, workflow, and expertise to improve their financial performance and patient outcomes. The Clinical Strategist must be highly experienced, motivated with a proven record of achievement in helping customers realize success in healthcare supply chain optimization. **Responsibilities:** + Deliver Inventory Optimization services virtually in accordance with standardized best practices to enable customers to optimize medication management processes, reduce waste, and increase safety. + Build and maintain customer relationships efficiently by relying on a suite of digital tools to meet mutual goals or objectives. + Leverage Inventory Optimization Service digital tools to review, validate, prioritize, and implement opportunities to drive optimization. + Track ongoing performance and review with customers using Inventory Optimization Service dashboards. + Work with Inventory Optimization Service team to troubleshoot customer issues, ensure triage to appropriate function, manage customer expectations (scenarios include: data problems, outliers, etc.) + Contribute to service delivery "best practice playbook". + Contribute to cross - functional initiatives and projects where subject matter expertise in pharmacy operations, inventory management, and diversion management is required. **Basic Qualifications:** + Bachelor of Pharmacy or PharmD + An active State Board of Pharmacy Pharmacist License in the (U.S.) state of your resident + 5+ years of work experience within an acute care hospital-based pharmacy + 2+ years pharmacy operations experience including inventory management/control and pharmacy automation + Demonstrated experience in at least 3 pharmacy system or workflow implementation projects **Experience:** + Passionate transformer: maximize customer experience by transforming the way services are delivered. + Customer focused: with ability to build and influence meaningful relationships virtually relationships create + Collaborative: demonstrated ability to work with cross-functional teams to drive outcomes + Deep understanding of hospital pharmacy operations, workflows, policies/procedures, and inventory management. + Track record of leading strategic initiatives to drive efficiency, profitability, and / or quality outcomes for health-systems + Extensive experience using pharmacy automation software and digital intelligence tools. + Problem solver, with ability to analyze complex situations, identify solutions, and build / implement solutions. + Excellent communication skills, with ability to engage at all levels of the organization. + Intellectually curious with a passion for learning and transforming traditional medication management practices + Driven to help Omnicell become every customer's most trusted partner for medication management. **Work Conditions:** + Home office based + Travel: Ability to travel up to 60% + COV19 Vaccination (preferred) \#LI-JC1 All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.