CCaaS (NICE & IVR) Techno-Functional Lead
Remote job
*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate*
Role: CCaaS Techno-Functional Lead (NICE & IVR)
Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support.
Key Details:
Project Background:
Implemented IVR (Omelia) in 2023.
The environment is continuously evolving with regular enhancements and optimizations.
Role Focus:
Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements.
Work cross-functionally to support deployment and implementation of new features.
Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities.
Current Systems:
NICE in Contact for contact center operations.
IVR: Omelia.
Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop.
Technical Expectations:
Understanding of IVR scripting and ability to support or guide development.
Familiarity with NICE platform configuration and integration processes.
Contract Details:
Length: 12 months, with potential extension through 2027 and possible conversion to hire.
Start Date: January 2026.
Location: 100% Remote (East Coast hours preferred).
Availability: Must be flexible for occasional weekend support for issue resolution.
Travel: None required.
Interview Process:
Two rounds of interviews:
Initial interview with Thomas (Hiring Manager).
Technical interview with team members.Job Overview: CaaS Techno-Functional Lead
Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems.
Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management.
Monitor system health and performance, identifying and addressing issues proactively.
Generate and analyse reports to track performance metrics and recommend improvements.
Design, develop, and maintain IVR scripts to optimize customer interactions.
Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services.
Continuously improve IVR flows based on customer feedback, performance analysis, and business needs.
Ensure proper integration of IVR with back-end systems (e.g., CRM, databases).
Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives.
Provide technical support and training to internal teams on system functionality and optimization.
Stay updated on industry trends and new technologies to improve the customer experience and operational processes.
Project Management experience will be an add on.
Requirements:
5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration.
Strong understanding of call centre operations, customer interaction technologies, and telephony systems.
Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco).
Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important)
Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment.
Certification in NICE products or IVR technologies is a plus.
Good to have experience with cloud-based customer engagement platforms.
Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies.
Responsibilities:
We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.
SAP BRIM - Convergent Mediation Consultant - Remote - JOBID661
Remote job
The SAP BRIM - Convergent Mediation Consultant will be a key member of the project team with responsibility for servicing the business community with billing mediation needs. The role involves designing, implementing, and supporting mediation solutions to enable seamless data collection, aggregation, and processing. This role requires extensive technical knowledge of SAP Convergent Mediation, integration with S/4 HANA BRIM modules, and the ability to handle high-volume data processing.
Key Responsibilities:
SAP Convergent Mediation Development:
Configure and implement SAP Convergent Mediation components for collecting and processing usage data from various sources.
Develop custom mediation scenarios to meet specific business needs, including data validation, transformation, aggregation, and enrichment.
Configure mediation rules for rating, charging, and ensuring data accuracy.
Integration with S/4 HANA BRIM:
Integrate SAP Convergent Mediation with BRIM modules such as Subscription Order Management (SOM), and Convergent Invoicing (CI).
Ensure seamless data flow between mediation and downstream billing processes, including SAP FI-CA (Financial Contract Accounting).
High-Volume Data Processing:
Handle high-volume usage data from multiple data streams and external systems.
Optimize mediation processes for scalability and performance in high-demand environments.
Business Requirements Analysis:
Collaborate with business stakeholders and functional teams to gather and analyze requirements for mediation solutions.
Translate business requirements into technical specifications for mediation processes.
Design & Architecture:
Design robust and scalable mediation solutions that align with SAP best practices and industry standards.
Ensure alignment of mediation processes with overall S/4 HANA BRIM architecture.
Testing & Quality Assurance:
Conduct unit testing, system testing, and performance testing of mediation components.
Troubleshoot and resolve technical issues related to mediation processes.
Documentation & Support:
Prepare detailed technical documentation for mediation configurations and custom developments.
Provide support during go-live and post-go-live phases, including monitoring and issue resolution.
Train team members and end-users on mediation processes and tools.
Key Qualifications:
Technical Expertise:
7+ years of SAP experience with at least 3+ years in SAP Convergent Mediation and S/4 HANA BRIM.
Strong understanding of mediation processes, including data collection, validation, transformation, and enrichment.
Experience with SAP Convergent Charging (rating and charging) and integration with FI-CA.
Tools & Technologies:
Proficiency in configuring and customizing SAP Convergent Mediation software.
Hands-on experience with integration technologies such as REST/SOAP APIs and middleware platforms.
Knowledge of high-volume data handling tools and techniques.
Soft Skills:
Excellent problem-solving and analytical skills to address complex mediation scenarios.
Strong communication skills for interacting with business and technical teams.
Ability to work collaboratively in a team environment.
Education & Certification:
Bachelor's degree in computer science, Information Technology, or a related field.
SAP BRIM or SAP Convergent Mediation certifications preferred
Preferred Experience
Experience with end-to-end implementation of SAP Convergent Mediation in S/4 HANA BRIM projects.
Knowledge of media, telecommunications, or utilities industry processes.
Exposure to third-party systems such as payment gateways, CRM systems, and external usage data providers.
Principal SAP SSAM Consultant
Remote job
Infosys is seeking a Principal SAP SSAM Consultant:
As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
The location for this position is Pomona, CA. This position may require travel to Project / client locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
At least 11 years of extensive experience in configuring SAP Service and Asset Manager (SSAM), with deep expertise in implementing and supporting SAP Plant Maintenance and Enterprise Work Management solutions.
Lead functional configuration and implementation of SAP Service and Asset Manager.
Collaborate with business stakeholders to gather requirements, perform fit-to-standard assessment and translate them into Business Process design document & Functional Specifications.
Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms.
Support testing, training, and deployment activities.
Troubleshoot and resolve issues related to SSAM functionality and performance.
Provide post-go-live support and continuous improvement recommendations.
Experience across Electricity (preferred), or Gas or Water Utilities industries would be added advantage
Should have good knowledge of Notification Management; Integration with Maintenance Order; Preventive Maintenance; Breakdown, Corrective and Calibration Maintenance Process etc.
Experience in SAP S/4HANA implementation will be an advantage
Experience of at least 2 end-to-end SAP SSAM implementation lifecycle activities including:
Requirement gathering
Business process design
SAP configuration
RICEFW Functional design
Systems and Integration Testing
Resolving production issues
Great communication and presentations skills
Strong analytical skills with ability to work in advanced excel based data analysis
Ability to work with onshore teams and coordinating work delivery between onsite and offshore
Flexible work timings required due to remote working environment including onshore overlaps as required
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EEO/About Us :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Workday Integrations Consultant
Remote job
Join Kainos and Shape the Future
At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
As a Workday Integrations Consultant at Kainos, you'll lead a team of specialist integration consultants on a project, ensuring the successful delivery of integration solutions for the cloud based Workday HCM and Financials systems, including PSA
As a knowledgeable expert in Integrations, you will work closely with customers to lead the integrations workstream of a project, and will scope, gather requirements, document, implement, deploy and support integration solutions, using the Workday integration platform toolset, and studio builds.
You'll build strong relationships with our customers to understand their requirements, ensuring that the integration solution is aligned to their needs, fit for purpose and commercially viable. You'll be a key contributor to guiding, developing and educating others within the Workday practice on the area of Integrations.
MINIMUM (ESSENTIAL) REQUIREMENTS:
• Proficiency in Workday Studio integrations, and leading an implementation
• Experience of designing workflows to solve business and technical problems
• Good understanding of cloud computing, web services and associated integration challenges
• Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer;
• Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation. Sound ability to formally present to senior Client audiences;
• Strong commercial awareness and full understanding of project and business dynamics;
• Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials;
• Ability to widen and maintain a network of external contacts;
• Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers;
• Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants;
• Willing and able to support the sales process including the production of estimates for the delivery of work packages;
• Able to implement improvements in tools and/or processes to help the practice
DESIRABLE:
• Workday HCM, FINS Certifications, Integrations Core, CCB, & Studio
• Proficiency in other middleware/ integration platforms. Studio certification preferred
• Experience of designing workflows to solve business and technical problems
• Experience of managing, mentoring and developing teams
PEOPLE MANAGEMENT:
Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include:
• Agreeing, setting and reviewing your and your team's goals aligned to Kainos, Workday practice and your Capability
• Providing support so that your and your team's goals can be achieved
• Reviewing and refining goals for relevance and to keep performance on track
• Reviewing performance against goals and provide feedback
• Conducting 1:1 monthly and/or project completion feedback meetings
• Requesting and providing regular feedback in Workday
• Completing End of Year reviews and agreeing the outcomes for the year
• Identifying training to support your and your team's development
• Pursuing and supporting your and your team members' career paths and progression
• Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation
• Actively being involved in recruitment/interviews
• Reviewing attrition and retention metrics
Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Auto-ApplyIntegrations Consultant
Remote job
Harbor is seeking an Integrations Consultant to join our Business Intelligence and Microsoft Application services team in our Legal Technology + Operations practice. Our team is at the forefront of delivering quality service for our clients. We have extensive experience in both legal processes and technology across several platforms. This role focusses mainly on the integration of information using the range of Microsoft tools available in this area, e.g. Azure Functions, Power Apps and Logic Apps, the information we are integrating primarily sits across practice management systems, document management systems and external data providers. We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk and cost through operational improvement, efficient data management, and technology usage.
As a Consultant, you will be expected to collaborate with internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks. This is a full-time employment position that can be based and work remotely from anywhere in the UK or US.
Job Duties and Responsibilities:
Designing and implementing integration solution across a range of Microsoft integration technologies
Communicating with internal and external stakeholders to manage the effective delivery of solutions
Assist clients and other team members with production issues in a timely fashion, these could be data or process related.
Support integrations with third party applications.
Reconcile data across various systems.
Gain knowledge to become proficient in both the supported applications and business processes.
Document small changes to include communication back to the client.
Actively participate in deployment of changes.
Experience, Education and Qualifications:
Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting or Data & Analytics.
Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management.
Strong observational, analytical and numerical reasoning skills
Effective communication and storytelling skills (written and spoken).
Excels in a cooperative team environment.
Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new skills.
Competent in the following areas: problem solving, customer-focus, communication, collaboration and punctuality.
Technical skills:
Experience of MS Azure Platform.
Knowledge or Service Bus architecture
Logic Apps
Azure functions (C#)
Proficiency in the following technical areas: XML, JQUERY/JSON, REST/ODATA APIs.
Continuous Integration/ Continuous Development (CICD) pipelines.
Proficiency in SQL.
Advanced computer skills (primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, and SharePoint as collaboration tools.
Preferred:
Knowledge of the Intapp Risk, Time and CRM products
Knowledge of Practice Management Systems e.g. Elite3E, Aderant
About Us:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients - leading law firms, corporations, and their law departments - to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
Auto-ApplyHealthcare Clinical Documentation Integrity (CDI) Consultant
Remote job
We do Consulting DifferentlyBRG's Clinical Economics and Healthcare Performance Improvement practices currently have several openings for CDI experts to join our team at the Consultant level. The Consultant position is a mid-level consulting staff position. This position requires a highly motivated problem solver with strong analytical ability and a desire to advance within the organization. An individual with an entrepreneurial spirit and an ability to apply creative solutions is a natural fit for this position.The Consultant is an integral part of the CDI team and works closely with the client's CDI team, supporting classroom education and mentoring. They are responsible for ensuring the successful transfer of CDI best practices from the consulting team to the client team. The Consultant also facilitates accurate documentation for severity of illness (SOI) and quality in the medical record, which involves extensive record review and interaction with physicians, health information management professionals, coding professionals, and nursing staff. For candidates who are not based in the New York area, flexibility for travel (50-75%) is required for this position. Travel volume is dependent on project and client needs. For candidates based in the New York area, on-site presence on the client site in New York City is required. Responsibilities:
Review inpatient medical records for identified payer populations on admission and throughout hospitalization.
Analyze clinical information to identify areas within the chart for potential gaps in physician documentation.
Formulate credible clinical documentation clarifications to improve clinical documentation of principal diagnosis, co-morbidities, present on admission (POA), quality measures, and patient safety indicators (PSI).
Facilitate modifications to clinical documentation through extensive interaction with physicians, nurses, and ancillary staff.
Work collaboratively with the coding staff to assure documentation of discharge diagnoses and comorbidities are a complete reflection of the patient's clinical status and care.
Develop and implement plans for education of physician, nursing, and ancillary staff on documentation improvement.
Requirements:
4-7 years of experience as a Clinical Documentation Improvement (CDI) Specialist within a hospital setting or as a CDI consultant, or a combination thereof.
RN, BSN, or Health Information Management degree required.
Currently licensed as a Registered Nurse - ICU, OR, ED specialty preferred, with a strong understanding of clinical workflow.
Minimum 2 years of inpatient coding experience with ICD-10 CM/PCS preferred.
ACDIS or AHIMA certification preferred.
Strong knowledge of CDI principles, including the ability to audit medical records, teach CDI principles to clinicians, coders, and other healthcare professionals.
Experience in clinical documentation improvement, coding, audit, or Health Information Management.
Ability to assist with the development of CDI and HIM training and consulting tools and methodologies.
Excellent organizational, analytical, and writing skills, with the ability to demonstrate critical thinking and problem-solving.
Strong verbal and written communication skills, with excellent public speaking and presentation abilities.
Effective communication with physicians, coding professionals, and other stakeholders.
Knowledge of regulatory guidelines and Medicare Part A, MS-DRG, and/or APR-DRG payment methodologies.
Ability to pass a written clinical competency assessment.
Familiarity with hospital systems such as EPIC, MEDITECH, or similar platforms is desired.
Strong proficiency in MS Office applications, including Word, PowerPoint, Excel, and Outlook.
Excellent time management skills and the ability to handle multiple priorities effectively.
Consultant Salary Range: $70,000 - $150,000 per year Managing Consultant Salary Range: $100,000 - $230,000 per year Job title and compensation to be determined based on qualifications and experience.
We're excited to offer a competitive sign‑on bonus to welcome exceptional talent.
Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.
#LI-REMOTE | #LI-JQ1 | PM22
About BRG
BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart-and gets you ahead.
At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe.
Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world.
At BRG, we don't just show you what's possible. We're built to help you make it happen.
BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Auto-ApplyTechnical Integration Consultant
Remote job
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Mitel PS - Custom Integration Consultant
The Custom Integration Consultant serves as the lead technical implementation resource when custom solutions are part of Mitel product's solutions deployment. They are responsible for the full solution lifecycle deployment including design, development, testing, end user testing support, and in-service support.
Custom Contact Center Integration Solutions design and deployment
Custom Solutions design and deployment including Interfaces and Reporting
Implementation and Configuration of Custom Professional Services Tools (CRM Connectors, Dialers, etc.)
Custom IVR Web Application Interfaces design and deployment
Key Responsibilities:
Leads the Custom Solution Integration Projects on an individual basis;
On a Project basis:
Responsible for leading, creating and getting customer approval of the Solution Design Document (SDD);
SDD consists of Visio call flow charts, Database schema and field definitions, inter-system messaging formats, protocols required;
Per approved SDD specification, develops the custom solution or reporting application;
Completes the installation of the custom solution system software and unit test;
Provides system and end user support testing;
Supports In-service time commitment per the Statement of Work;
Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers;
Submit all paperwork associated with jobs including time spent per activity and weekly expense reports;
Additional responsibilities as the position requires.
Knowledge, Skills & Abilities Required: (Experience, technical skills, communication skills, customer focus, time management skills, independence, accuracy, education):
8-10+ years custom solution developed software experience
2+ Years contact center solutions exposure
2+ years custom reporting experience; demonstrated experience in writing complex custom reports in Microsoft PowerBI.
Demonstrated expert knowledge in programming languages, system utilities, database structures and architecture for MS SQL.
Demonstrated ability to translate and communicate business processes to applicable requirement types; competent to conceive, develop and apply highly advanced technologies, principles, theories and concepts to resolve the most complex software systems problems.
Experience writing application code in .Net C++/#, JavaScript, Java, HTML, SOAP, WSDL, RESTful API/web services, and XML; Agile development lifecycle experience a plus.
Ability to handle multiple simultaneous projects of a moderate to complex level
Ability to work to deadlines on their own with discretion and limited supervision
Good customer service skills; good communication skills; and a solid work ethic
Ability to travel occansionally to customer's site
Ability to work in a flexible schedule environment support nights and weekend implementation events
Expert PC knowledge with VM Ware, SAP, Salesforce, and MS Office product experience
MS degree or equivalent experience; MS in Computer Science Discipline
Excellent English language speaking and writing skills
⠀
Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
At this time, we are not offering sponsorship for US work authorization for any new job applicants.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.
The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.
#LI-DD1
Auto-ApplyClinical Integration, Nurse Consultant
Remote job
Clinical Integration - Nurse Consultant In Brief
We're a rapidly growing startup on a mission to make healthcare proactive by empowering clinicians with real-time data to save lives.
We're looking for a full-time nurse consultant with 5+ years of clinical experience as a registered nurse with a strong understanding of healthcare processes and workflows; demonstrated leadership skills and involvement with quality improvement and/or experience in clinical informatics/analytics roles.
Who We Are
We're using state-of-the-art tech to build AI co-pilots for doctors and nurses to literally help them save lives! Read more about our recent publication in Nature Medicine that associates our products with lives saved.
We're a diverse and experienced team of AI/ML experts, software engineers, product designers, behavior change specialists, and clinicians. We're not afraid of hard problems and are highly results-oriented. We also like to have fun while we're working on hard things. Our culture is highly collaborative, inclusive, supportive, and we have a strict “no jerks” policy.
We're funded by top tier tech and biotech investors: Andreessen Horowitz, American Medical Association's venture arm, Catalio Partners, and LifeForce Capital. Our company has won many awards; most recent recognitions include: Forbes AI Top 50, World Economic Forum Tech Pioneer, Time Best Inventions, BioTech AI Company of the Year.
What You'll Do
This role is critical to our ability to accelerate and scale our clinical AI product deployment as we expand our client base.
You will:
Collaborate closely with clients to ensure successful integration of our solutions, providing exceptional support and guidance.
Conduct comprehensive chart reviews to identify opportunities for model refinement, potential enhancements to the product, and to gather success stories.
Build and nurture strong relationships with clinicians at client sites to facilitate seamless adoption and utilization of our technology.
Provide leadership and guidance to internal teams on clinical matters, leveraging your expertise to drive success.
Contribute to the development of presentations and participate in sales and marketing conversations, representing the nurse perspective, and demo product features.
Stay abreast of industry trends and advancements, contributing to the continuous improvement of our products and services.
Gain buy-in from nursing and physician stakeholders to drive adoption.
Support cross-functional team to build and deliver overarching narrative regarding value that Bayesian brings to each health system customer.
Support research and evaluation of Bayesian Health modules.
Identify gaps and barriers to achieving clinical outcomes and recommend countermeasures.
Contribute to the product roadmap by anticipating client needs.
Travel an average of 10% (including overnight) to client sites to provide support.
Be an integral part of our diverse, inclusive, collaborative, fully-remote Clinical team.
Other duties as assigned.
Who You Are
Clinical experience as a registered nurse, with a strong understanding of healthcare processes and workflows.
Demonstrated leadership skills, with the ability to inspire and motivate teams towards common goals.
Previous involvement with quality improvement teams (e.g. sepsis or HAPI) or experience in clinical informatics/analytics roles is highly desirable.
Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to diverse audiences ranging from frontline clinicians to healthcare executives.
Flexibility and adaptability in a fast-changing environment, with the ability to thrive in a dynamic start-up culture.
Self-motivated and proactive, with a passion for driving innovation and improving healthcare outcomes.
You are passionate about making clinical care more effective and efficient. You believe technology has the power to inform clinical decisions early, and you want to make that a reality.
You have an executive presence and grit. You're comfortable leading executive and frontline teams, and you're able to articulate complex technology to audiences of varying backgrounds.
You're results oriented. Everything you do contributes to achieving a specific outcome, and you have a track record of exceeding expectations.
Continuous improvement is in your DNA. You question the status quo and look for ways to drive efficiencies internally and externally.
You have a track record as a collaborative, driven team player with a high sense of ownership.
Nice to Haves
Demonstrated problem solving through research or projects
Ability to understand and interpret clinical research
Bayesian Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyCertified Workday Integrations Consultant (Prism Exp.)
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees.
ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience.
Position Summary:
ERPA is seeking a talented Workday Integration Consultant who is passionate about helping Workday clients connect, extend, and quantify their software investment. ERPA's Integration consultant will be responsible for building Workday Integrations, guiding clients through their Integration landscape while applying Workday best practices.
If you're interested in the cutting edge of Workday Integrations, we're interested in you!
Key Responsibilities:
Help build the Workday Practice dedicated to serving Workday customers.
Be a Workday Integration wizard with deep understanding of current functionality, design concepts, touch points with HCM, Compensation, Payroll, Benefits, Financials, Talent, Prism, and future product direction.
Share your Workday Integrations expertise with our customers and speak to Workday Studio, Workday APIs, Workday Connectors, and future Integration specific functionality.
Advise clients on industry standards and leading practices in Workday Integration design and development.
Demonstrate design options in Workday by creating quick prototypes.
Build strong relationships with clients, gained through trust and exceptional customer service
Experience and Education Requirements:
Minimum of 1 year of experience as a Workday Integration consultant at a partner firm required
Preferred experience: Prism and Workday integrations implementation experience in higher ed
Required Workday partner certifications: Workday Integrations, and Workday Studio or Orchestrate is required.
All required Workday partner certifications must remain in Active status throughout employment with ERPA
Excellent verbal and written communication skills are required, along with a detailed understanding of Workday Integrations processes and best practices to make appropriate implementation recommendations.
Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
Travel - Must be available to travel up to 25%, if needed
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.
Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification.
ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification.
Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyWorkday Senior Integration Consultant for Production Services
Remote job
Alchemy partners with Higher Education, State & Local Government, and Healthcare institutions to maximize their investment in Workday technology, delivering a proven approach with a deeply experienced team to unlock the full potential of these transformative solutions.
At Alchemy, we believe that success begins with people, and we've made it our mission to hire individuals with great potential and to provide them with the tools and resources needed to build rewarding Workday consulting careers.
Read more about Alchemy's values here: **************************
Your Role:
Alchemy is looking for experienced integration professionals to work on our Production Services and Enablement Team, providing troubleshooting support and outstanding customer service to customers who are using Workday. If you have Workday integration experience and enjoy solving issues on behalf of a of customers live on Workday Human Capital Management, Financials, and Student, bring your knowledge and talent to Alchemy's fun, fast-paced and collaborative environment!
The Production Services Senior Integration Consultant role is focused on triaging and optimizing customer integrations. Key responsibilities for the Production Services integration position include troubleshooting and, diagnosing errors, updating configuration, and new integration development. In this position, the Senior Integration Consultant will collaborate with customers and other Alchemy functional leads to gather requirements, design and develop integrations, and ensure seamless deployment and ongoing support. The Senior Integration Consultant should be a self-starter experienced with Workday integration technologies, such as Workday Studio and Orchestrate, able to create robust and scalable solutions tailored to customer needs.
Don't miss this chance to elevate your career, join Alchemy now!
Key Expectations
Serve as a key member of Alchemy's Production Services team, responsible for evaluating and understanding customers' business requirements and troubleshooting needs on a daily basis
Demonstrate advanced expertise with integrations for Workday's Financials (FIN) or Human Capital Management (HCM) product suite, and/or Workday Student, with proven experience in triaging integrations and developing comprehensive end-to-end integration solutions for clients.
Design and build Workday integration systems, demonstrate integrations throughout the deployment process, assist with testing of integration solutions, and ensure effective knowledge transfer to the customer.
Multi-task and reprioritize workload based on case priorities
Collaborate effectively and synergistically with other Alchemy Production Services workstream leads and functional experts
Work directly with Production Services Manager to provide status reports and keep them apprised of overall case status
Work with the Production Services Senior Manager to identify scope and/or level of effort changes
Strive to innovate and suggest new approaches and tools to deploy Workday efficiently and effectively
Participate in internal initiatives and process improvement
Maintain Workday certifications and qualifications
Desired Skills and Experience
Deep technical savvy including experience building Workday integrations using integration technologies such as Workday Studio and Orchestrate
Comprehensive Workday product knowledge
Ability to define the object model of a complex business system by mapping its components
Proficient in leading requirements/timing of integrations and identifying alternative solutions that best fit the customer needs
Experience transforming large data sets and format them to various outputs using Excel, XML, and XSLT tools
Knowledgeable regarding Object Oriented concepts
3+ years of experience with Web Services (WSDL, SOAP, Restful API's)
3+ years of experience with XML, XSD, XSLT, XPath, SOAP, Restful API, File protocols, encryption
Ability to work with both functional and technical resources to define requirements
3+ years of experience implementing Workday Integrations with Integration Lead experience
Passionate about providing excellent customer service
Excellent communication skills, oral and written, and the interpersonal skills needed quickly to establish relationships of trust and collaboration
Strong analytical skills used to translate information and requirements into documentation and solution design
Desire and willingness to learn new tools, techniques, concepts, and methodologies
Workday Integrations experience with active Workday Certifications
Required
Minimum 3+ years working as a Workday integration consultant
Advanced skills with Workday integration technologies such as Workday Studio and Orchestrate
Active Workday integration certification(s)
Bachelor's Degree in technical or commensurate work experience
Fluency in English
Auto-ApplyInformatica + Sage 500 ERP Integration Consultant (Part Time)
Remote job
Contract Type: Part-Time, Ad Hoc Contract Length: 80 hours total
We are seeking 1-2 experienced consultants to provide part-time, ad hoc support for a client's internal team working on data integration between Informatica and Sage 500 ERP. This fully remote engagement is ideal for professionals with hands-on experience in both platforms who can provide targeted technical assistance as integration needs arise. The contract is approximately 80 total hours, with flexible scheduling.
Responsibilities:
Provide on-demand technical support and consultation to the client's internal team.
Guide and assist in project-based integration work involving Informatica and Sage 500 ERP.
Help troubleshoot and resolve issues related to data extraction, transformation, and loading between systems.
Collaborate with internal team members to clarify integration requirements and validate functionality.
Offer best practices for optimizing data flows and managing connectivity between Informatica and Sage 500.
Qualifications:
5+ years of experience with Informatica PowerCenter or similar ETL tools.
Hands-on experience with Sage 500 ERP integration or support.
Strong problem-solving skills and comfort working independently on short-term projects.
Ability to advise and guide internal teams without requiring full-time involvement.
Excellent communication and collaboration skills in remote environments.
U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted.
U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted.
Remote Predictive Analytics Snowflake Integration consultant Part Time or Full time
Remote job
CapB is seeking a Predictive Analytics Snowflake Integration consultants for its ongoing project. the project is 100% remote and can be done on Full time or Part time basis.
The consultant on this project will connect existing code to a new cloud-based warehouse. Currently, existing analytic code is connected to legacy, on-prem warehouses. Responsibilities will include but not be limited to:
Write associated SQL queries to support two-way communication for 2 statistical models written in R to a Snowflake database (Academic Predictive and Early Warning models).
Rewrite R/SQL in both scripts to consume and transform data from the on-prem warehouse to the cloud-based Snowflake.
Provide the traceability matrix or data map for the existing on-prem data warehouse to Snowflake.
Work with in-house statistical analytics team to build their capacity to sustain connections to Snowflake.
Required Skills & Qualifications
Must have expertise and experience working with programming in R, SQL, and cloud-based warehouses.
Experience with advanced statistical modeling is required.
Experience with Snowflake and Python is preferred.
Associate Consultant, Strategy & Technology
Remote job
Who We Are
Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As an Associate Consultant, you will work in a multifaceted role in collaboration with our Strategy, Project Management, Design, and Technology teams. You will support senior team members on our projects as you build up your experience in the role.
You enjoy solving complex business problems by creating smart, intuitive, and human centered experiences. You have an excellent eye for detail, love to learn, and enjoy new challenges. Technology excites you and you're on top of emerging trends.
What You'll Do
Assist in the creation of digital solutions for a variety of clients and verticals
Gain expertise as a design and technology thought leader in a number of industries
Support the broader team in understanding and interpreting our client's business challenges and goals
Collaborate with our Design and Technology teams to deliver elegant user experiences
Gather information on our client's business processes, critical success factors, marketplace, and competitive standing through interviews and research
Coordinate and participate in user experience design thinking workshops, technology architecture workshops and, project planning and delivery activities
Structure presentations, documentation, request for proposal responses, and other collateral
Qualifications
Previous experience in consulting, user experience and/or software development is an asset
A demonstrable passion for and understanding of great user experiences and technology
Excellent writing competency and communication skills
A constant desire to learn more about the latest technology trends
Strong problem-solving ability
Self-motivated individual with a desire to do their best every day
Ability to work in a team environment and independently
Comfortable with presenting and public speaking is an asset
Perks and Benefits
Mentorship Program
Comprehensive Health & Wellness Benefits Package
Retirement Planning
Parental Leave Program
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Socials, Outings & Retreats
Culture of Learning & Development
Bonus Points
Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
The estimated compensation for this position is $70,000 to $80,000. This is an estimate and a compensation offer will vary based on applicant's education, experience, skills, abilities and alignment with market data.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Auto-ApplyMES Integration & Assessment Consultant - Remote
Remote job
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future* **About Us:** Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ******************
**About Cognizant's IoT Practice:**
Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things-but with it, our modern connected products facilitate a unified way of life enjoyed by all.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Job Summary
We are seeking a highly experienced MES Assessment SME with deep expertise in Manufacturing Execution Systems (MES) and their integration within manufacturing environments. The ideal candidate will lead Industry 4.0 assessments, evaluate current IT/OT systems, identify gaps in automation and connectivity, and design scalable architectures that integrate MES with ERP, IoT, and plant control systems. This role requires strong domain knowledge, familiarity with MESA and ISA-95 standards, and the ability to provide actionable recommendations for improving efficiency, quality, and compliance. The position involves up to 20% onsite travel for plant assessments and deployment support.
Mandatory Skills
+ Extensive knowledge of MES and integration with Manufacturing Operations Management (MOM) applications.
+ Hands-on experience performing standard MES assessments of as-is state and recommending to-be state solutions based on business requirements.
+ Strong understanding of MES interfaces with Level 2 (PLC, SCADA) and Level 4 (ERP) systems.
+ Awareness of MESA and ISA-95 standards.
+ Expertise in MES L4, L3 & L2 Integration and manufacturing domain knowledge.
+ Ability to travel onsite for assessments and deployments (up to 20%).
Job Responsibilities
+ Act as a senior MES Assessment SME with 8-15 years of experience.
+ Serve as a key link between IT and manufacturing operations to ensure seamless data flow and efficient production.
+ Perform Industry 4.0 assessments, including evaluating IT/OT systems for compatibility, identifying gaps in automation, connectivity, and designing new architectures.
+ Assess cybersecurity, modular/scalable design, and real-time data capabilities for decision-making, quality management, and compliance automation.
+ Collect, analyze, and interpret complex production data to identify bottlenecks and inefficiencies.
+ Determine how MES can improve efficiency, quality, and flexibility.
+ Identify opportunities for process optimization, quality control enhancement, and cost reduction using data-driven insights.
+ Lead or participate in continuous improvement initiatives (Lean, Six Sigma) to streamline workflows.
+ Collaborate with cross-functional teams and stakeholders to align solutions with business objectives.
+ Display excellent communication and collaboration skills.
Good-to-Have Skills
+ Manufacturing domain experience.
+ Ignition MES knowledge.
+ Experience integrating MES/Plant Systems.
+ Strong SQL Server / Oracle DB skills.
+ Excellent communication skills.
**Compensation:** - $90,000 to $150,000 +/- and this position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Application will be accepted by 12/26/2025
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
\#LI-CT1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Remote - Outpatient Clinical Documentation Integrity (CDI) Specialist
Remote job
Remote - Outpatient Clinical Documentation Integrity (CDI) Specialist
Heatlh Information Management
Full Time Status
Day Shift
Pay: $56,742.40 - $85,113.60 / year
Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time.
The Outpatient Coding and Clinical Documentation Integrity Specialist acts as an internal resource for professional services coding and documentation education. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Provides providers elbow to elbow coding and documentation support through ad hoc video calls and/or on-site visits, the creation of specialty or individual provider tip sheets, virtual and/or onsite presentations. Provides guidance and advice for reporting policies mandated by government entities and other payers for completion of coded data including level of service, diagnosis, procedure and diagnostic code assignments. Analyzes data, communicates findings, and facilitates improvement efforts. Independently develops and maintains educational materials and training programs. Works in conjunction with the clinical practice managers, coding leadership, denial leadership teams. Meet with and educate new clinicians as they onboard with Mosaic. Review documentation practices of existing clinicians for accuracy, compliance with applicable billing guidelines, and optimization of reimbursement. Provide widespread education on changing guidelines and other practices impacted by new legislation and/or guidelines. Attend Revenue Cycle meeting to identify educational opportunities. Work with Professional Coding, Denials and QA Analyst to identify and address educational needs for clinicians. Maintains knowledge of current and developing issues and trends in medical coding and documentation. Maintains knowledge and expertise in electronic software tools (Epic, SlicerDicer, 3M, etc.) Conduct audits of clinicians dropping charges and orders. Other duties as assigned, including special projects assigned by organizational leadership. This position is employed by Mosaic Life Care.
Conducts reviews of clinical documentation and charges.
Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures.
Researches and develops materials for educational programs related to all aspects of coding and documentation.
Other duties as assigned
Associate's Degree- Healthcare related field is required. Bachelor's Degree- Healthcare related field is preferred.
RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician, CCS-P, CPC is required. CPMA - Certified Professional Medical Auditor to be obtained within two years of hire is preferred. CDEO - Certified Documentation Expert Outpatient to be obtained within two years of hire is preferred. CCDS Certification - Certificated Clinical Documentation Specialist to be obtained within two years of hire is preferred. CDIP Certification - Certified Documentation Information Practitioner to be obtained within two years of hire is preferred.
3 Years of Physician/Professional Service coding is required.
Consulting Associate (Remote)
Remote job
About M3 USA:
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
Due to our continued growth, we are hiring for a Consulting Associate with Michael Allen Company!
About the Business Unit:
Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement.
Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers.
By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives
Conduct in-depth analysis of real-world data, industry reports, and healthcare databases to generate actionable insights through secondary market research, supplemented by primary research when needed, to deliver strategic recommendations to life sciences clients.
Create and present high-quality client deliverables, including research tools, interim analyses, and final reports or presentations, ensuring alignment with client objectives and expectations.
Oversee and manage multiple concurrent projects, maintaining effective communication and collaboration across internal teams and client stakeholders to ensure smooth execution and timely delivery.
Duties and Responsibilities:
Drive project execution by translating client problem statements into structured analytical approaches, designing tailored analysis frameworks, and coordinating internal meetings to communicate findings and progress.
Act as the primary client liaison, managing communication and addressing concerns or issues throughout the engagement to ensure high client satisfaction.
Stay current with industry trends and best practices in healthcare analytics, integrating relevant innovations and methodologies into project work and service offerings.
Qualifications
Education and Training Required:
Master's degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least two years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization
Minimum Experience:
Minimum of two years of hands-on experience in global market research, with a strong and demonstrable focus on secondary market analytics. Experience must include working with large healthcare datasets, applying statistical analysis, and generating actionable insights. In addition, exposure to primary research activities such as survey design, programming and testing, sample stratification, qualitative interviewing, data validation, and the development of weighting or projection methodologies - is a strong plus but not required.
Direct experience with statistical and programming tools, including SQL, SPSS, R, SAS, or Python, applied in professional or academic settings for data analysis and modeling.
Knowledge, Skill, Ability:
Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry
Additional Information
A career opportunity with MAC offers competitive wages, and benefits such as:
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Days
*M3 reserves the right to change this job description to meet the business needs of the organization
#LI-JM1
#LI-Remote
Experienced Associate - Financial Services Risk and Controls Consulting
Remote job
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
The Position
As an experienced associate in RSM's growing Risk Consulting Practice, you will have the opportunity to develop into a seasoned consultant through a high degree of client and financial services industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities.
In this role, you may be asked to demonstrate a willingness and ability to:
Learn about the financial services industry and clients that we serve in the middle market and leverage your understanding to become your clients' trusted advisor
Interact with client process owners and external stakeholders while executing your role
Demonstrate critical thinking skill in gathering and processing information about a client's business, strategy, culture, competitive positioning, and operations in order to assist with risk assessment
Prepare initial drafts and follow-ups on client request lists
Draft narratives or flowcharts and perform initial identification of controls
Conduct tests of the operating effectiveness of clients' internal controls using test plans or work programs that have been written by senior members of the team
Identify issues in the testing performed, such as deficiencies, observations, and recommendations
Understand the purpose and objectives of internal/external project status updates and provide relevant inputs
Proactively make oneself aware of white papers, webinars, and live events that are available to clients
Position Qualifications
Bachelor's or Master's Degree in Accounting or related business discipline
Ability to travel to meet client needs and work collaboratively with others in-person and remotely
Openness to workday flexibility, agility, remote work environment, leveraging new tools
Effective communication skills, both verbally and in writing
Effective time management and prioritization skills
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $66,100 - $109,500
Auto-ApplyConsulting Associate (Labor & Employment practice)
Remote job
Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.
Position Overview
CRA's Labor and Employment Practice provides expertise and support in a wide range of litigation disputes involving employment processes such as compensation, hiring, promotion, termination, and the role of gender, race, ethnicity and age in employment practices. Our clients, which include preeminent law firms, Fortune 500 companies, and government agencies, come to us for our technical skills, rigorous analysis, and expert insight to understand all aspects of their employment data. We also assist employers by conducting proactive studies of employment and contracting practices, monitoring consent decrees and settlement agreements, and designing systems to track employment practices.
Consulting Associates work closely with senior consultants on project teams, using data sets to solve client problems. Successful candidates have a strong working knowledge of financial, accounting, and economic concepts and a range of research and quantitative skills. A typical Consulting Associate would:
Program, build models, and perform regression and data analysis in statistical analysis programs (either Stata, SAS, or R);
Review, process, and construct datasets that solve client issues, using company time-keeping, applicant tracking, performance, and HRIS data;
Perform labor market research to develop an independent fact base;
Review and summarize client documents and third-party research to identify key information;
Participate in analysis design, report preparation, project management and the presentation of findings;
Ensure reliability of team's analysis through quality control review; and
Participate in practice development activities (mentoring, training, recruiting, knowledge management).
Desired Qualifications
Bachelor's or Master's degree in Economics, Mathematics, Business Economics, Statistics or related analytic discipline;
3 to 5 years of relevant work experience (2 to 5 years with an earned Master's) in the field of Labor and Employment;
Solid working knowledge of economic and statistical concepts;
Professional experience programming in statistical analysis programs, particularly Stata, SAS, R or Python;
Command of a broad range of research and quantitative analysis skills (including strong Excel skills);
Curious and analytic thinkers who bring creative approaches to non-standard problems;
Effective written and oral communication skills;
Demonstrated high level of initiative and leadership;
Strong teamwork and collaboration capabilities;
Excellent time management and task prioritization skills.
Check out our blogs about a typical day at CRA and how you can make an impact!
To Apply
To be considered for this position, we require the following:
Resume - please include current address, personal email and telephone number;
Cover letter - please describe your interest in CRA and how this role matches your goals.
Career Growth & Benefits
CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.
Work Location Flexibility
CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team.
Our Commitment to Equal Employment Opportunity
Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.
Salary and other compensation
A good-faith estimate of the annual base salary range for this position is $100,000 - $126,500. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation.
CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
Auto-ApplyPrincipal Cybersecurity Integrated Architect
Remote job
Company Cox Automotive - USA Job Family Group Information Technology Job Profile Cybersecurity Principal Architect Management Level Director Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 15% of the time Work Shift Day Compensation
Compensation includes a base salary of $191,300.00 - $318,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Principal Integrated Cybersecurity Architect is responsible for leading the evangelization of the agreed upon cybersecurity architectural principles, standards, and design patterns, and advising engineering teams on how to build secure products and enterprise tools for multi-cloud and on-premises environments. This role is focused on being an integrated member of the product and engineering teams for the most complex and highest revenue products. A separate function defines the architecture guidelines that this role is responsible for advising the teams on how to implement.
This role will be a thought leader and mentor other integrated cybersecurity architects. By having deep cybersecurity knowledge in the design and build of secure software products and tools in both multi-cloud and on-premises environments, this role will lead the implementation of cybersecurity standards and influence direct and cross-functional teams throughout the organization and collaborate cross-functionally to solve cybersecurity risks that are unique to a business unit's risk profile and products.
This role will report directly to a Director of Integrated Cybersecurity Architecture at Cox Automotive.
Primary Responsibilities
* Communicate cybersecurity guidelines to engineering teams and business teams and support their adoption of the guidelines. Provide these teams with procedural, process and technical guidelines, insight and advice.
* Drive discussion with product and engineering teams on the adoption of cybersecurity guidelines.
* Work with portfolio stakeholders to align the architectural direction of the solution's intent.
* Serve as the cybersecurity lead on large-scale workload and component development, engage with cross-functional leaders and stakeholders to ensure mutual understanding, ongoing communication and alignment of outcome expectations.
* Be integrated with and in continuous contact with engineering teams to advise on the cybersecurity risk their architecture decisions and assist with cybersecurity control implementation.
* Lead workshops to develop threat models for products and enterprise tools and assist teams in identifying solutions to mitigate against threats.
* Offers security guidance for new business and technical projects to ensure compliance with corporate security standards.
* Engage with cybersecurity peers to create a cohesive cybersecurity department and share back internally regarding business specific activities. Act as the on the ground cybersecurity security representative to the product and engineering teams.
* Participate in security events and incident response to identify gaps in current design and propose solutions to prevent threats from reoccurring.
* Educate and mentor software engineers on cybersecurity best practices and standards.
* Partner with the legal and security governance, risk and compliance teams to ensure that cybersecurity architecture enables compliance with relevant regulatory and contractual requirements.
Minimum Qualifications
* Bachelor's degree in a related discipline and 10 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 8 years of experience; a Ph.D. and 5 years of experience in a related field; or 14 years' experience in a related field.
* At least 7 years focused on cybersecurity.
* Relevant experience with designing, securing, or operating AWS infrastructure and services.
* Clearly articulate the objective of specific cybersecurity policies and procedures to technical and non-technical stakeholders.
* Excellent customer service skills, writing, and executive presentation skills.
* Develop a strong and productive working environment with key stakeholders and collaborate closely with other Cox entities' cybersecurity teams to implement cybersecurity best practices.
* Consultative nature to work through controversial or complex topics to employees, leaders, and/or senior leadership.
* Evaluate risks and recommend action based on impact and likelihood of the risk to the business.
* Knowledge of current cybersecurity and technology architectures such as zero trust, IaaS, PaaS, SaaS, virtualization, containerization, DevSecOps, and software-defined networking across a variety of environments and deployments.
* Creatively solving complex cybersecurity challenges while exhibiting solid, pragmatic business acumen.
* Experience utilizing Agile methodologies.
* Initiating change and deploying solutions in Fortune 1000 companies.
* Knowledge of cybersecurity frameworks (e.g., ISO 27000, NIST, FFIEC) and industry relevant regulations that will guide architectural requirements (e.g., GDPR, FFIEC, GLBA).
* Collaborate with AI agents to create, validate, and assess architectural artifacts
* Lead cross-functional teams in designing AI-enhanced solutions, establish standards for AI integration, and assess AI technologies within solution architectures.
* Implement AI-driven architectural governance and compliance by defining robust AI governance frameworks and reference architectures.
* Improve vendor tool assessments using AI to speed evaluations and minimize mistakes and unknowns.
* Must live within a commutable distance to North Hills, NY or Atlanta, GA and be willing to come onsite 3x a week
* Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Preferred Qualifications
* Experience in the development and design of cybersecurity standard methodologies to all layers of the hosting and application stack in both cloud and on-premises environments.
* Knowledge of Identity and Access Management (IAM), cryptography / key management, secrets management, access controls and security protocols (e.g., multi-factor, SAML, OAuth, OIDC).
* Experience with application security implementations and standard methodologies.
* Extensive technology knowledge and recognized expertise in several areas including Python, .NET, Java, Spring frameworks, Oracle, serverless, cloud patterns, cloud service and user authentication or similar.
* Experience with firewall, web application firewalls, and other edge services as well as deep understanding of DMZ and other network architectures.
* AWS Well-Architected Framework.
* Experience establishing a strategy for and implementing cloud enterprise solutions in AWS, GCP, or Azure.
* A strong understanding of cloud containers and/or serverless platforms (e.g., EKS, ECS, Lambda, Fargate).
* Experience in national critical infrastructure industries (telecommunications, financial services, defense, government, etc.).
* Big four consulting or Fortune 500 company experience.
* Relevant industry certification (e.g., CISSP, CEH, OSCP, Azure, AWS, CISM, CISA).
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyIntegration Architect
Remote job
JD:
12+
years
of
experience
in
IT
industry
with
relevant
experience
in
IBM
integration
stack
Auto-Apply