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What does an integration specialist do?

Updated January 8, 2025
8 min read
Quoted expert
Dr. Brian Simmons
What does an integration specialist do

An integration specialist is responsible for developing strategic procedures and upgrades, improving network infrastructures, and managing systems configuration. Integration specialists analyze the system's operation and its efficiency to support business functions and deliverables. They also maintain the safety and security of the networks, ensuring its accuracy and smooth navigation for operational use, especially preventing unauthorized access and activities. An integration specialist must have excellent knowledge of the technology industry and the latest trends, as well as a strong command of programming languages and system codes.

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Integration specialist responsibilities

Here are examples of responsibilities from real integration specialist resumes:

  • Set up and manage the Linux/Apache servers and create the applications using PHP, MySql, CSS, and XHTML.
  • Manage inbound and outbound feeds containing client product information and finished/outbound video products, including JavaScript delivery of products.
  • Design and manage wireless infrastructure using WPA2 encryption and a centralize authentication using SSL and a user base lightweight directory database.
  • Manage multiple database platforms for potential performance issues, while conducting research and resolution with attention to detail and thorough documentation.
  • Project management (all phases of the SDLC).
  • Design a Visio template for detail site drawings.
  • Test and enable Java code for calculations, conversions and custom script requests.
  • Involve in analyzing and preparing the regression test suite for automation using QTP.
  • Maintain and upgrade ERP system modules to fulfill orders make via the retail website.
  • Perform upgrades/installs on the link hardware, primarily using Linux scripting language in command prompt.
  • Support GUI front-end application consisting of access to legacy systems, server and PC applications.
  • Work with web application development, client server technologies and distribute applications using Java & J2EE.
  • Work on migration projects from legacy systems to new systems including integration engines and EMR applications.
  • Program for veterans' dependents to ensure that benefits are investigated, addressed and receive promptly.
  • Serve as SME and POC for training application personnel and other employees is use of products.

Integration specialist skills and personality traits

We calculated that 10% of Integration Specialists are proficient in API, Java, and Customer Service. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.

We break down the percentage of Integration Specialists that have these skills listed on their resume here:

  • API, 10%

    Provided Development support for API integration.

  • Java, 8%

    Used VB and Java Script to perform complex campaign sales results comparison and update campaign records update/deletion.

  • Customer Service, 6%

    Provided excellent customer service skills and maintained constructive relationships with Medicare and private insurance company personnel.

  • Architecture, 6%

    Led development efforts for enterprise management solutions Designed and maintained an enterprise architecture for over 123,000 client devices.

  • Patients, 5%

    Entered an integrative service delivery role at Mountainside, offering solutions to enhance recovery for patients.

  • Project Management, 5%

    Provided consultation and training on project management methodologies and practices.

Common skills that an integration specialist uses to do their job include "api," "java," and "customer service." You can find details on the most important integration specialist responsibilities below.

Customer-service skills. One of the key soft skills for an integration specialist to have is customer-service skills. You can see how this relates to what integration specialists do because "computer support specialists must be patient and sympathetic." Additionally, an integration specialist resume shows how integration specialists use customer-service skills: "design, develop, document, test and debug installations for hl7 broker interfaces with multiple vendors to fit customer needs. "

Listening skills. Another soft skill that's essential for fulfilling integration specialist duties is listening skills. The role rewards competence in this skill because "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." According to an integration specialist resume, here's how integration specialists can utilize listening skills in their job responsibilities: "assisted in reviewing test scripts, communicated and clarified requirements, and engagement in the review and prioritization of bugs. "

Problem-solving skills. This is an important skill for integration specialists to perform their duties. For an example of how integration specialist responsibilities depend on this skill, consider that "support workers must identify both simple and complex computer problems, analyze them, and solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an integration specialist: "designed and delivered innovative solutions using xml, msmq, ibm mq, java, c# and c technologies. ".

Speaking skills. integration specialist responsibilities often require "speaking skills." The duties that rely on this skill are shown by the fact that "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This resume example shows what integration specialists do with speaking skills on a typical day: "represented the company and my architecture design in worldwide conferences. "

Writing skills. A commonly-found skill in integration specialist job descriptions, "writing skills" is essential to what integration specialists do. Integration specialist responsibilities rely on this skill because "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." You can also see how integration specialist duties rely on writing skills in this resume example: "performed extensive documentation that included writing test cases. "

See the full list of integration specialist skills

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Compare different integration specialists

Integration specialist vs. Systems integration engineer

A systems integration engineer is responsible for evaluating the efficiency and performance of the control systems to support business operations and requirements. Systems integration engineers develop technical solutions from business initiatives that would maximize a team's productivity and increase target performance. They also handle the upgrades of network infrastructure and system configuration and resolve technical failures as soon as they arise. A systems integration engineer must have excellent communication and technical skills, especially in providing recommendations to improve the network's capability and prevent downtimes.

We looked at the average integration specialist salary and compared it with the wages of a systems integration engineer. Generally speaking, systems integration engineers are paid $17,794 higher than integration specialists per year.While their salaries may differ, the common ground between integration specialists and systems integration engineers are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like java, architecture, and project management.

While similarities exist, there are also some differences between integration specialists and systems integration engineer. For instance, integration specialist responsibilities require skills such as "api," "customer service," "patients," and "client facing." Whereas a systems integration engineer is skilled in "python," "c++," "dod," and "rf." This is part of what separates the two careers.

Systems integration engineers earn the highest salaries when working in the professional industry, with an average yearly salary of $105,674. On the other hand, integration specialists are paid more in the technology industry with an average salary of $88,262.systems integration engineers tend to reach similar levels of education than integration specialists. In fact, systems integration engineers are 4.8% more likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

Integration specialist vs. Technology services specialist

Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.

Technology services specialist positions earn lower pay than integration specialist roles. They earn a $27,475 lower salary than integration specialists per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both integration specialists and technology services specialists have skills such as "customer service," "patients," and "project management. "

Each career also uses different skills, according to real integration specialist resumes. While integration specialist responsibilities can utilize skills like "api," "java," "architecture," and "client facing," technology services specialists use skills like "technical service," "customer satisfaction," "technical assistance," and "preventative maintenance."

Technology services specialists earn a lower average salary than integration specialists. But technology services specialists earn the highest pay in the manufacturing industry, with an average salary of $71,116. Additionally, integration specialists earn the highest salaries in the technology with average pay of $88,262 annually.technology services specialists earn similar levels of education than integration specialists in general. They're 2.8% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for integration specialists in the next 3-5 years?

Dr. Brian SimmonsDr. Brian Simmons LinkedIn profile

Associate Provost, Columbia International University

COVID 19 has necessitated a rapid academic response to the educational needs of students. Teaching and learning that was conducted in a F2F mode of content delivery were thrust online last spring. Today, much teaching and education continue to be offered, either online or in a blended format. When we get beyond the pandemic, we will engage in reflective practice to glean from our experiences. My hunch is that there will be a new standard and more willingness to engage students online via learning management systems.

Integration specialist vs. Senior support specialist

A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.

On average scale, senior support specialists bring in higher salaries than integration specialists. In fact, they earn a $18,244 higher salary per year.By looking over several integration specialists and senior support specialists resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "troubleshoot," and "technical support." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from integration specialist resumes include skills like "api," "java," "architecture," and "patients," whereas a senior support specialist is more likely to list skills in "excellent interpersonal," "phone calls," "data entry," and "computer system. "

Senior support specialists earn the best pay in the manufacturing industry, where they command an average salary of $83,262. Integration specialists earn the highest pay from the technology industry, with an average salary of $88,262.Most senior support specialists achieve a similar degree level compared to integration specialists. For example, they're 3.5% less likely to graduate with a Master's Degree, and 0.7% less likely to earn a Doctoral Degree.

Integration specialist vs. Senior information technology specialist

A senior information technology specialist is responsible for handling technology systems and network issues, ensuring the efficiency and optimal performance of the database by configuration and improving network infrastructures. Senior information technology specialists also design computer systems and applications to support business functions and operations, depending on the requirements and budget limitations. They create resolution reports for reference and recommend strategic techniques to prevent the reoccurrence of defects and malfunctions. A senior information technology specialist must have excellent communication and technical skills, especially in responding to the end-users' inquiries and concerns about the servers.

Senior information technology specialists tend to earn a higher pay than integration specialists by an average of $15,207 per year.While their salaries may vary, integration specialists and senior information technology specialists both use similar skills to perform their duties. Resumes from both professions include skills like "java," "customer service," and "project management. "

Even though a few skill sets overlap between integration specialists and senior information technology specialists, there are some differences that are important to note. For one, an integration specialist might have more use for skills like "api," "architecture," "patients," and "client facing." Meanwhile, some responsibilities of senior information technology specialists require skills like "database," "lifecycle management," "sr," and "san. "

The energy industry tends to pay the highest salaries for senior information technology specialists, with average annual pay of $117,267. Comparatively, the highest integration specialist annual salary comes from the technology industry.In general, senior information technology specialists hold similar degree levels compared to integration specialists. Senior information technology specialists are 1.3% more likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

Types of integration specialist

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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