An integration specialist is responsible for developing strategic procedures and upgrades, improving network infrastructures, and managing systems configuration. Integration specialists analyze the system's operation and its efficiency to support business functions and deliverables. They also maintain the safety and security of the networks, ensuring its accuracy and smooth navigation for operational use, especially preventing unauthorized access and activities. An integration specialist must have excellent knowledge of the technology industry and the latest trends, as well as a strong command of programming languages and system codes.

Integration Specialist Responsibilities

Here are examples of responsibilities from real integration specialist resumes representing typical tasks they are likely to perform in their roles.

  • Lead the support staff as the SME for troubleshooting issues.
  • Lead a team of customers, developers, SMEs and stakeholders to elicit system requirements.
  • Manage critical information setup including item no, UPC, and sku across multiple cross channel systems.
  • Manage inbound and outbound feeds containing client product information and finished/outbound video products, including JavaScript delivery of products.
  • Design and manage wireless infrastructure using WPA2 encryption and a centralize authentication using SSL and a user base lightweight directory database.
  • Manage multiple database platforms for potential performance issues, while conducting research and resolution with attention to detail and thorough documentation.
  • Project management (all phases of the SDLC).
  • Design a Visio template for detail site drawings.
  • Maintain and use confidential customer information in a CRM system.
  • Test and enable Java code for calculations, conversions and custom script requests.
Integration Specialist Traits
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Listening is an important part of the communication process as it allows you to understand information.
Problem-solving skills is the way that one is able to effectively solve a problem in a timely manner.

Integration Specialist Job Description

When it comes to understanding what an integration specialist does, you may be wondering, "should I become an integration specialist?" The data included in this section may help you decide. Compared to other jobs, integration specialists have a growth rate described as "faster than average" at 10% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of integration specialist opportunities that are predicted to open up by 2028 is 83,100.

An integration specialist annual salary averages $92,283, which breaks down to $44.37 an hour. However, integration specialists can earn anywhere from upwards of $71,000 to $119,000 a year. This means that the top-earning integration specialists make $48,000 more than the lowest-earning ones.

It's hard work to become an integration specialist, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a systems integration engineer, technology services specialist, senior support specialist, and senior information technology specialist.

Integration Specialist Jobs You Might Like

Integration Specialist Resume Examples

Integration Specialist Skills and Personality Traits

We calculated that 14% of Integration Specialists are proficient in Procedures, API, and Customer Service. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.

We break down the percentage of Integration Specialists that have these skills listed on their resume here:

  • Procedures, 14%

    Developed customer specific specialized training documentation to support complete understanding of connectivity/interchange procedures

  • API, 9%

    Provided Development support for API integration.

  • Customer Service, 5%

    Provided excellent customer service skills and maintained constructive relationships with Medicare and private insurance company personnel.

  • Architecture, 5%

    Led development efforts for enterprise management solutions Designed and maintained an enterprise architecture for over 123,000 client devices.

  • Java, 5%

    Used VB and Java Script to perform complex campaign sales results comparison and update campaign records update/deletion.

  • Project Management, 4%

    Provided consultation and training on project management methodologies and practices.

Some of the skills we found on integration specialist resumes included "procedures," "api," and "customer service." We have detailed the most important integration specialist responsibilities below.

  • Arguably the most important personality trait for an integration specialist to have happens to be customer-service skills. An example from a resume said this about the skill, "computer support specialists must be patient and sympathetic" Additionally, other resumes have pointed out that integration specialists can use customer-service skills to "perform customer training and troubleshooting support of online cloud-hosted applications including html errors. "
  • Another trait important for fulfilling integration specialist duties is listening skills. According to a integration specialist resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Here's an example of how integration specialists are able to utilize listening skills: "assisted in reviewing test scripts, communicated and clarified requirements, and engagement in the review and prioritization of bugs. "
  • Problem-solving skills is also an important skill for integration specialists to have. This example of how integration specialists use this skill comes from a integration specialist resume, "support workers must identify both simple and complex computer problems, analyze them, and solve them." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "designed and delivered innovative solutions using xml, msmq, ibm mq, java, c# and c technologies. "
  • An integration specialist responsibilities sometimes require "speaking skills." The responsibilities that rely on this skills are shown by this resume excerpt: "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This resume example shows how this skill is used by integration specialists: "traveled to various physician's and medical records offices for insurance companies, represented by medassurant. "
  • As part of the integration specialist description, you might find that one of the skills that might be helpful to the job is "writing skills." A integration specialist resume included this snippet: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This skill could be useful in this scenario: "performed the back-end testing to ensure data consistency on front-end by writing and executing sql statements on the oracle database. "
  • See the full list of integration specialist skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming an integration specialist. We found that 60.8% of integration specialists have graduated with a bachelor's degree and 11.4% of people in this position have earned their master's degrees. While most integration specialists have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every seven integration specialists were not college graduates.

    Those integration specialists who do attend college, typically earn either business degrees or computer science degrees. Less commonly earned degrees for integration specialists include computer information systems degrees or electrical engineering degrees.

    Once you're ready to become an integration specialist, you should explore the companies that typically hire integration specialists. According to integration specialist resumes that we searched through, integration specialists are hired the most by Lumeris, Accenture, and Boeing. Currently, Lumeris has 51 integration specialist job openings, while there are 47 at Accenture and 20 at Boeing.

    If you're interested in companies where integration specialists make the most money, you'll want to apply for positions at Facebook, Bloomberg, and Arrow Electronics. We found that at Facebook, the average integration specialist salary is $128,650. Whereas at Bloomberg, integration specialists earn roughly $128,346. And at Arrow Electronics, they make an average salary of $126,927.

    View more details on integration specialist salaries across the United States.

    The three companies that hire the most prestigious integration specialists are:

      What Systems Integration Engineers Do

      A systems integration engineer is responsible for evaluating the efficiency and performance of the control systems to support business operations and requirements. Systems integration engineers develop technical solutions from business initiatives that would maximize a team's productivity and increase target performance. They also handle the upgrades of network infrastructure and system configuration and resolve technical failures as soon as they arise. A systems integration engineer must have excellent communication and technical skills, especially in providing recommendations to improve the network's capability and prevent downtimes.

      We looked at the average integration specialist annual salary and compared it with the average of a systems integration engineer. Generally speaking, systems integration engineers receive $4,238 higher pay than integration specialists per year.

      While their salaries may differ, one common ground between integration specialists and systems integration engineers are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, architecture, and java.

      As far as similarities go, this is where it ends because an integration specialist responsibility requires skills such as "procedures," "api," "party vendors," and "salesforce." Whereas a systems integration engineer is skilled in "python," "c++," "dod," and "rf." So if you're looking for what truly separates the two careers, you've found it.

      Systems integration engineers receive the highest salaries in the health care industry coming in with an average yearly salary of $106,706. But integration specialists are paid more in the technology industry with an average salary of $105,704.

      Systems integration engineers tend to reach higher levels of education than integration specialists. In fact, systems integration engineers are 16.6% more likely to graduate with a Master's Degree and 0.3% more likely to have a Doctoral Degree.

      What Are The Duties Of a Technology Services Specialist?

      Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.

      The next role we're going to look at is the technology services specialist profession. Typically, this position earns a lower pay. In fact, they earn a $13,314 lower salary than integration specialists per year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both integration specialists and technology services specialists are known to have skills such as "procedures," "customer service," and "project management. "

      But both careers also use different skills, according to real integration specialist resumes. While integration specialist responsibilities can utilize skills like "api," "architecture," "java," and "party vendors," some technology services specialists use skills like "email," "technical service," "r," and "technical assistance."

      It's been discovered that technology services specialists earn lower salaries compared to integration specialists, but we wanted to find out where technology services specialists earned the most pay. The answer? The utilities industry. The average salary in the industry is $87,020. Additionally, integration specialists earn the highest paychecks in the technology with an average salary of $105,704.

      On the topic of education, technology services specialists earn similar levels of education than integration specialists. In general, they're 5.0% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

      How a Senior Support Specialist Compares

      A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.

      The third profession we take a look at is senior support specialist. On an average scale, these workers bring in lower salaries than integration specialists. In fact, they make a $45 lower salary per year.

      By looking over several integration specialists and senior support specialists resumes, we found that both roles utilize similar skills, such as "procedures," "customer service," and "troubleshoot." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from integration specialist resumes include skills like "api," "architecture," "java," and "project management," whereas a senior support specialist might be skilled in "email," "phone calls," "data entry," and "internet. "

      Interestingly enough, senior support specialists earn the most pay in the real estate industry, where they command an average salary of $98,289. As mentioned previously, integration specialists highest annual salary comes from the technology industry with an average salary of $105,704.

      Senior support specialists typically study at lower levels compared with integration specialists. For example, they're 7.3% less likely to graduate with a Master's Degree, and 1.5% less likely to earn a Doctoral Degree.

      Description Of a Senior Information Technology Specialist

      A senior information technology specialist is responsible for handling technology systems and network issues, ensuring the efficiency and optimal performance of the database by configuration and improving network infrastructures. Senior information technology specialists also design computer systems and applications to support business functions and operations, depending on the requirements and budget limitations. They create resolution reports for reference and recommend strategic techniques to prevent the reoccurrence of defects and malfunctions. A senior information technology specialist must have excellent communication and technical skills, especially in responding to the end-users' inquiries and concerns about the servers.

      Senior information technology specialists tend to earn a higher pay than integration specialists by about $5,085 per year.

      While their salaries may vary, integration specialists and senior information technology specialists both use similar skills to perform their jobs. Resumes from both professions include skills like "procedures," "customer service," and "java. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, an integration specialist might have more use for skills like "api," "architecture," "party vendors," and "salesforce." Meanwhile, some senior information technology specialists might include skills like "information technology," "email," "database," and "assurance" on their resume.

      Now, let's take a closer look at the financials in each career. The energy industry tends to pay more for senior information technology specialists with an average of $125,558. While the highest integration specialist annual salary comes from the technology industry.

      In general, senior information technology specialists reach similar levels of education when compared to integration specialists resumes. Senior information technology specialists are 2.3% more likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.