End User Desktop Support
Integration technician job in Columbus, OH
Mortgage Company
Columbus OH
Work HYBRID 3 days onsite each week
Needed ASAP
Direct Hire
In person Interview
Desktop Support
About the Role:
Desktop Support will assist End Users in resolving computer/network (hardware and software) related issues and implementing changes on behalf of the user. You will act as a liaison between the End User and the Windows and Networking departments.
What You'll Need:
Associate's degree in Information Technology, Computer Science, or equivalent IT certification required
1-2 years of hands-on IT support experience in a business environment
Advanced proficiency with Windows 10/11 administration, configuration, and troubleshooting
Expert-level knowledge of Microsoft Office Suite with ability to train and support end users
Working knowledge of Active Directory fundamentals, Microsoft Intune, and Entra ID administration
Strong hardware troubleshooting skills including desktops, laptops, printers, and peripheral devices
Experience using AI
Exceptional customer service skills with ability to communicate technical concepts to non-technical users
Strong analytical and problem-solving abilities with systematic approach to issue resolution
Proven ability to work independently, manage multiple priorities, and meet deadlines in fast-paced environment
Patient, empathetic approach when assisting users with varying technical skill levels
What You'll Do:
Administer end-user workstations and support end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based local area network (LAN).
Investigate user problems and identify their source; determine possible solutions; test and implement solutions.
Install, configure and maintain personal computers, Windows networks, file servers, network cabling, and other related equipment, devices and systems; add, upgrade, and configure disk drives, printers and related equipment.
Perform and/or oversee software and application installation and upgrades.
Maintain site licenses for department/organization.
Plan and implement network security, including maintaining firewalls, configuring VPN, managing host security, file permissions, file system integrity, and adding and deleting users.
Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties.
Develop and conduct various training and instruction for system users on operating systems and other applications; assist users in maximizing use of networks and computing systems.
Maintain strict confidentiality and data security protocols when accessing, processing, or storing sensitive end-user information and network data.
Serve as technical liaison and provide IT consultation to personnel across all departments, ensuring seamless technology integration.
Deliver comprehensive computer orientation and onboarding support to new hires and provide ongoing technical training to existing staff.
Manage and resolve help desk tickets efficiently using ticketing systems, ensuring timely response and resolution tracking with clear communication to end users.
Maintain accurate asset management records and conduct regular inventory tracking of all IT equipment, software licenses, and hardware deployments.
Create and maintain comprehensive documentation of troubleshooting procedures, solutions, and IT processes to build organizational knowledge base.
Provide reliable remote support capabilities using various tools and platforms to assist users regardless of location or connectivity challenges.
Other duties as assigned.
Information Technology Support Technician
Remote integration technician job
● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks.
● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities.
● Provide support and assistance for system or application testing carried out by the client's AV and IT Department.
● Assist in implementing ongoing preventive maintenance and updates as needed.
● Ensure convening systems are updated and tested, and provide necessary support as required
● Assist in resolving critical AV system issues and be available as needed
● Assist the AV and IT department in ensuring the physical and network security of the office's systems.
● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements.
● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights.
● Record and update all service issues, requests, and change requests in the client's ticketing system.
● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed.
● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions:
● Product updates and upgrades are subject to client policies and procedures
● System proactive maintenance and monitoring of IT equipment.
● Proactive tracking of video conferencing and convening equipment.
● Root cause analysis that may interrupt AV system and office, convincing space
● Problem Management of incidents occurring due to the monitoring agent identification
● Telephonic call answering
● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource
● Proven experience in AV/IT service desk or other tech customer support role.
● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products.
● Technical ability to diagnose and resolve basic technical issues.
● Excellent verbal and written communication skills in English
● A technical, logical thought process and customer-oriented
● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation
● CompTIA's A+ and Network+ certificates
Education:
Bachelor's degree or higher with a technology focus.
Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.
3.0 GPA or higher.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Our client requires all the employees working on this engagement to be COVID-19 vaccinated.
If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
Information Technology Support Engineer
Remote integration technician job
Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.
IT Support Engineer
San Francisco, CA
Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network,
applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization.
The role is critical to support core business functions and services. Continuous improvement is a key quality for the role.
DUTIES & RESPONSIBILITIES:
● Desktop support - Configure and troubleshoot mac OS, Microsoft Windows and Ubuntu. Maintain mac OS, Windows and Ubuntu deployment images and configuration.
● Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system-related issues.
● New Hire Onboarding - Automate new hire process from user creation to system configuration a deployment.
● Develop, update, implement and maintain procedures and guides
● Responds to systems and services outages and other service-related activities
● Provides technical expertise and support to fellow staff throughout the company
● Network support - Basic configuration and troubleshooting of Cisco, Mikrotik and Palo Alto equipment.
● Server support - Basic configuration and troubleshooting of VMware ESXi, Windows Server and Ubuntu.
QUALIFICATIONS:
● 2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices.
● Strong technical knowledge of and experience working with mac OS, Microsoft Windows and Ubuntu
● Technical knowledge of network switches, routers, wireless, firewalls, VMWare ESXi, Free/TrueNAS, Google Workspace
● Good understanding of network protocols (including but not limited to DHCP, DNS, SNMP)
● Discipline to work remotely
● Effective verbal and written communications skills
● Strong desire to expand expertise through continuous learning
● Bonus: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, Atlassian
Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today.
Let us help you find your next career opportunity! JOIN RED OAK TECHNOLOGIES!
Learn what it's like to be a Red Oak Consultant!
Red Oak Five (Core Values): Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone
Desktop Support Technician
Remote integration technician job
***Sorry, no Third Parties. Must be able to work as our W2 employee from the start of the engagement without visa transfer***
*** This is a 6-month engagement with good possibility of conversion to FTE***
Onsite role in San Francisco with optional 4 days in-office with 1 day work from home if desired,
Office location is San Francisco (bartable).
Our really cool client is the leading provider of daily Earth imaging data and insights, helping organizations harness change for action with a multidimensional view of our changing planet.
Job Overview
We are seeking a detail-oriented IT Support Technician to manage our IT infrastructure and provide critical technical support to our organization.
Key Responsibilities
Provide User Support for Mac and Windows laptops including commissioning and de-commissioning and coordinating equipment repairs and replacement
Provide administrative support for Okta, NinjaOne, Jamf, and Jira/Confluence (will train)
Setup and maintain conference room equipment (A/V, Polycom)
Inspect, document, and maintain company IT equipment and hardware
Coordinate with vendors for hardware/software procurement
Perform physical equipment audits and update inventory tracking systems
Diagnose and troubleshoot hardware and software issues
Triage and resolve technical support tickets efficiently and accurately
Maintain detailed logs of all technical interventions and equipment status
Required Skills
2-4 years of technical experience troubleshooting for Mac and Windows
Proficiency in inventory management systems
Basic networking and hardware maintenance knowledge
Excellent organizational and documentation skills
Ability to prioritize and manage multiple support tickets simultaneously
Preferred Skills
Associate's degree in Information Technology, Computer Science, or related field
CompTIA A+ certification is a nice to have
Experience with asset management software
Experience administrating Okta, NinjaOne, Jamf, and Jira/Confluence
Work Conditions
Full-time, 40 hours per week
Occasional overtime may be required
Physical demands include lifting equipment up to 25 pounds
Physical Requirements
Ability to work in a technical environment
Comfortable working at computer workstations
Capable of moving and positioning IT equipment
Requires standing, walking, and light physical labor
Note: This is a 6-month contract position with potential for extension and/or conversion to FTE based on performance and organizational needs.
IT Helpdesk/Desktop Coordinator - Washington Court House, OH
Integration technician job in Washington Court House, OH
*** How much experience do you have with Helpdesk/Desktop Support (or related)?
*** How much experience do you have with Office 365?
*** How much experience do you have with Windows Migration?
*** How much experience do you have with Active Directory and Group Policies?
*** What is your visa status (US Citizen, Greencard Holder, H1-b, etc.)?
*** What is your target base salary?
*** Where do you currently live (city, state)?
*** Are you able to work in Washington Court House, OH?
*** What is your availability to start a new role?
Remote Online Product Support - No Experience
Remote integration technician job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Technical Support (hands-on hardware support)
Integration technician job in Plain City, OH
Technical Support Tech - Plain City, OH
6 mo. contract with benefits from Day 1, extensions or conversion to FTE possible.
Hands-on hardware troubleshooting experience required, additional training provided.
Schedule comprised of 12 hr. shifts with alternating weeks of 3 days & 4 days with OT available.
Front-Half Day Shift: 6am-6pm, Wed-Fri for Week 1, Wed-Sat for Week 2.
Front-Half Night Shift: 6pm-6am, Wed-Fri for Week 1, Wed-Sat for Week 2.
Back-Half Day Shift: 6am-6pm, Sun-Tues for Week 1, Sun-Wed for Week 2.
Back-Half Night Shift: 6pm-6am, Sun-Tues for Week 1, Sun-Wed for Week 2.
Required Skills & Experience
1+ year of Computer Hardware experience.
1+ years of Computer Networking experience.
1+ years of Linux Operating Systems experience.
All physical requirements are expected with reasonable accommodations.
Candidates should be able to lift up to 50lbs and or work in elevated locations.
Job Description
For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies.
The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.
You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision.
This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously.
Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Network Technician
Integration technician job in Columbus, OH
Band1 Network Engineer
Site address 2100 Citygate Dr suite b, Columbus OH 43219
The data Centre Technician will be doing :
Racking and Stacking of Network Switches
Replace SSD and STP connector of Switches
Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently.
Collaboration and Communication.
Shopify Headless Commerce Technical Lead
Integration technician job in Columbus, OH
We're passionate about designing and delivering top-notch digital experiences for our clients - and their customers - and helping them create efficiencies using data and technology. But what's most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes - and that's where you come in.
As a Shopify Headless Commerce Technical Lead, you'll be joining our team of talented experts. The right candidate will possess the following experience:
Role Overview:
Responsible for architecting, delivering, and governing the next-generation commerce platform built on Shopify's headless capabilities. This role leads the technical strategy, solution design, development standards, and hands-on engineering for custom storefronts, backend services, integrations, and omni-channel experiences. This role requires deep engineering experience, strong architecture skills, and proven expertise implementing Shopify at enterprise scale.
Key Responsibilities:
Platform Architecture & Leadership
Serve as the technical authority for Shopify headless architecture, Storefront API, Admin API, Hydrogen/Next.js frameworks, and custom app development.
Define and maintain the headless reference architecture, including front-end frameworks, BFF layer, integrations, and API gateway standards.
Drive architectural decisions related to performance, caching, edge delivery, API orchestration, authentication, and scalability.
Establish engineering patterns, coding standards, and technical governance for all Shopify and commerce-related development.
Custom Application Development
Lead the design and development of custom applications that interact with Shopify, including:
Custom storefronts (web/mobile/tablets)
CPQ/configurator services for complex products
Clienteling apps and in-store tools
Trade/designer portals
Operations dashboards and internal tools
Oversee development of BFF (Backend-for-Frontend) services handling business logic, entitlements, pricing, carts, and checkout flows.
Ensure secure and performant usage of Storefront API, Admin API, webhooks, metafields, custom functions, and Shopify functions.
Integration Leadership (SAP, BTP, Manhattan, Workato)
Partner with SAP, BTP, integration, and data teams to architect and govern end-to-end flows with:
SAP S/4HANA (product, pricing, tax, financials)
Manhattan Active Omni (OMS/WMS) (inventory, fulfillment, routing, delivery)
SAP BTP Integration Suite (core iPaaS)
Workato (automation, additional integration patterns)
PIM/DAM systems (Salsify, Akeneo, etc.)
Define API contracts, event-driven patterns, and webhook strategies to support real-time unified commerce.
Ensure consistency across systems-of-record (Shopify, SAP, Manhattan, PIM).
Technical Delivery & Leadership
Lead engineering teams (internal + partners) across front-end, backend, integrations, QA, and DevOps.
Ensure quality delivery through design reviews, code reviews, and active technical mentorship.
Translate business requirements into scalable technical solutions and detailed architecture.
Own platform reliability, monitoring, alerting, and operational excellence for headless commerce services.
Drive continuous improvement across performance, SEO, accessibility, security, and release processes.
Security, Compliance & Governance
Work with Security, Identity, and Infrastructure teams to enforce OAuth, API authentication, 0Auth flows, and secure key management.
Champion compliance standards including PCI, PII, SOX, and change management controls.
Implement observability standards (logs, metrics, tracing) across Shopify, APIs, BTP, and custom services.
Cross-Functional Collaboration
Partner with product management, UX, merchandising, marketing, retail operations, customer care, and supply chain leaders to deliver unified commerce capabilities.
Liaise with Shopify Plus solution engineers, agency partners, and system integrators.
Communicate technical recommendations, risks, and roadmaps to executive leadership.
Required Skills & Qualifications:
7-10+ years engineering experience with modern web technologies.
3-5+ years Shopify experience with both Storefront API and Admin API.
Hands-on expertise with headless frameworks such as Hydrogen, Remix, Next.js, React.
Strong proficiency in server-side development (Node.js, TypeScript, or comparable).
Deep experience building and consuming RESTful APIs, GraphQL, and event-driven architectures.
Strong understanding of Shopify Functions, metafields, extensions, and custom app development.
Experience integrating commerce platforms with enterprise systems (ERP, OMS, WMS, PIM).
Familiarity with SAP S/4HANA, SAP BTP, Manhattan Active Omni, or equivalent.
Experience implementing caching strategies (CDN, edge compute, Redis).
Strong understanding of security standards, OAuth2, JWT, and API gateways.
Experience leading technical teams and managing engineering partners/SIs.
Outstanding analytical, troubleshooting, and communication skills.
Prior leadership experience in a retail/ecommerce transformation program.
Experience with CPQ or product configuration platforms.
Experience designing custom checkout flows or complex pricing/discount engines.
Experience with Workato or similar iPaaS.
Exposure to MACH or composable commerce architectures.
Understanding of PIM/DAM ecosystems like Akeneo, Salsify, or Brandfolder.
Experience with mobile applications or in-store technology.
More about G2O
We're different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave - and we do all of this as one in-house team, from vision to execution. We're also the largest company of our kind based in Ohio to do this - and have been evolving how we do it for 40 years.
Individually, we bring a wealth of experience from diverse backgrounds - personally and in business. We're a diverse and passionate team of leaders and experts in technology, data,
analytics, design, content, and more. But we think we're best when we put our minds together. Each person brings something distinct to our team - some unique flavor to their background or their experience. That makes for stronger collaboration - and elevates the outcomes for our clients.
Are you ready to collaborate to greatness with us?
Learn more at G2O.com/careers
Technical Support Engineer
Integration technician job in Columbus, OH
The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence.
Responsibilities:
Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions.
Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365.
Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable.
Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement.
Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting.
Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability.
Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements.
Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees.
Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities.
Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios.
Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance.
Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation.
Key Deliverables:
Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan.
Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways.
Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities.
Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries.
Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements.
Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities.
Minimum Qualifications:
3+ years of IT support experience with demonstrated success resolving complex technical issues.
Strong proficiency with mac OS, Windows, and mobile device environments.
Experience in financial services or other regulated industries preferred.
ITIL Foundations Certification (preferred at hire, required within 6 months).
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools.
Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities.
Familiarity with network protocols, endpoint security, and remote support tools.
Excellent communication and documentation skills for non-technical audiences.
Preferred Qualifications:
Experience implementing AI-powered support tools and automation strategies.
Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms.
Ability to lead small technical projects and mentor junior staff.
Exposure to project management and cross-functional IT initiatives.
Manager Field Service Engineer
Integration technician job in Dublin, OH
Manager, Field Service
Reports to: Director, Commissioning
The Manager, Field Service will be trained in PSA technology (to the extent necessary) and be the primary point of contact for customer requests for ARI system service. The Sr. Manager, Field Service will be responsible for process troubleshooting, routine and preventative maintenance, working with Quality department to process warranty claims and Root Cause Analyses, spare parts fulfillment, and integrating possible upgrades to ARI's PSA systems. He/She will be able to understand and explain system and component performance and best-practice operating procedures to operators and managers.
Duties & Responsibilities:
Experience and skill in PLC-based control systems, associated instrumentation, and mechanical equipment (process piping, pressure vessels, and valves) as required for field installations
Studies P&ID'S, schematics, manuals, and other information to determine installation, operational, and maintenance procedures
Able to read process, mechanical, and electrical drawings and repair equipment, utilizing knowledge of equipment and using standard test instruments and hand tools.
PO creation as needed, updates ERP (enterprise resource planning) system, and prepares service proposals.
Instructs and directs workers in operating, servicing, and repairing equipment.
Works with engineering & quality personnel to resolve unusual problems in system operation and provide feedback on RCA (root cause analysis) reports.
· Develop and execute a global field service strategy tailored to ARI's AdvanSorb-RNG systems used in biogas upgrading applications, ensuring safe, reliable, and high-performance operation across diverse customer installations.
· Create standardized service procedures and documentation for performance monitoring, after-sales service, and maintenance of PSA systems, aligned with industry best practices.
· Collaborate with Product Engineering, Process Engineering, Project Management, Quality Management, and Commercial Teams to incorporate serviceability and lifecycle support into PSA system designs, ensuring long-term customer satisfaction and equipment reliability.
· Develop and manage preventative maintenance programs and service contracts, improving uptime and operational efficiency for customers in the renewable natural gas (RNG) sector.
· Drive data-driven decision making by analyzing field performance data, failure modes, and customer feedback to identify systemic issues and implement corrective and preventive actions.
· Implement and enhance remote monitoring and diagnostic tools to support predictive maintenance and minimize unplanned downtime, reducing onsite intervention and optimizing technician deployment.
· Establish key service KPIs, including response times, equipment uptime, first-time fix rate, and customer satisfaction, with regular performance reporting to leadership.
· Support commercial teams with technical expertise, contributing to proposals, customer presentations, and aftermarket service offerings that enhance value and differentiate the company's PSA solutions.
· Manage field service budgets, vendor relationships, spare parts planning, and logistics to ensure efficient global service delivery while meeting margin and performance targets.
Maintains & grows key relationships with engineers, customers, vendors, and teams.
Other duties may be assigned.
Education & Experience:
Associate's or Bachelor's degree in Engineering or process technology preferred.
5-7 years of related onsite Commissioning experience Required.
Years of experience in the industry may be considered in place of a Degree.
Experience with Allen-Bradley PLCs and motor controls desired.
Experience with electrical systems up to 480VAC is desirable, 4160V would be a plus.
Experience with computer networking is desirable.
Experience with light mechanical and electrical work (e.g., piping and/or wiring) is desirable.
Working in one or more of the following service areas: Natural Gas, Biogas, or Chemical processing.
Experience working at locations like Landfills, Wastewater Plants, and or Industrial Waste Treatment Plants is preferred but not required.
Experience leading interactions with operators and operations management is preferred.
Experience administering a robust and effective service program is highly desired.
Computer Field Technician
Integration technician job in Columbus, OH
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Integration technician job in Columbus, OH
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Computer Vision Lead (R&D)
Remote integration technician job
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
We're looking for a technical trailblazer-a hacker, builder, and visionary leader who can turn bold ideas into working systems. As our Computer Vision Lead (R&D), you'll lead the charge on building next-gen AI and computer vision products from 0 to 1, managing a lean team of engineers while still getting your hands dirty on high-impact technical work.
You'll prototype quickly, validate in the field, and guide the evolution of our most ambitious products-starting with theft detection in retail environments used by thousands of stores.
What You'll Do
Lead and manage a small team of engineers to prototype and productize computer vision and AI systems
Personally build and own early-stage proofs-of-concept, rapidly iterating and validating in the real world
Define and prioritize the technical R&D roadmap in collaboration with product and business leads
Architect scalable systems that transition from lab to production (edge and/or cloud)
Vet new models, data architectures, and hardware deployments
Be a key thought partner in setting technical direction for entirely new product lines
What We're Looking For
8+ years in engineering roles with deep experience in AI, ML, and computer vision
Proven track record of building 0 → 1 products or technical breakthroughs that went to market
Strong hands-on skills with ML frameworks (e.g., PyTorch, TensorFlow), video analytics (e.g., OpenCV), and deployment tooling (e.g., ONNX, Triton, containers)
Comfortable leading and scaling small engineering teams
Hacker energy: fast, creative, scrappy, and resourceful
Experience creating data pipelines for and categorizing vast sets of video training data.
Bonus: Experience with edge computing, streaming pipelines, or hardware deployment in retail, robotics, or surveillance settings
Why This Role?
Lead and shape R&D at a company already deployed in 20,000+ stores and catching hundreds of thousands of thefts a year
Work with Fortune 500 retailers solving real-world loss prevention with cutting-edge AI
Huge ownership: lead products with the potential to become $500M+ businesses
Fast-moving, well-resourced team with real traction
Fully remote role (globally)
Up to $80 USD/hr
Ready to build real-world AI that scales? Apply now. Let's talk.
Auto-ApplyComputerized Tomography (CT) Technician- 26 Weeks full contract Assignment in Columbus, OH.
Integration technician job in Columbus, OH
Job Description
The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment.
ABOUT US
For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us!
We offer the following benefits:
Medical insurance
Dental insurance
Vision insurance
Referral program
Tuition reimbursement
401k Plan
Flexible Schedules
Life insurance
Disability insurance
Identity theft insurance
Compensation $66/hour
EDUCATION
Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level.
LICENSURE
State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration.
EXPERIENCE
One year of current CT technologist experience in the clinical setting.
CREDENTIALS
Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies.
ENVIRONMENTAL WORKING CONDITIONS
Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials.
REPRESENTATIVE DUTIES AND RESPONSIBILITIES
Complies with ATC policies/procedures.
Complies with client facility policies/procedures.
Documents accurately and completely services provided.
Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act.
Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.
Communicates information effectively to appropriate personnel.
Maintains competency by participating in continuing education programs and meets state specific requirements.
Sets up and explains procedure to patient.
Operates or administers intravenous contrast injectors/injections.
Evaluates CT Scans to determine if additional scanning is needed.
Perform 3 dimensional reformations of CT scans on computer.
Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures.
Performs other related duties as assigned.
Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice.
Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE
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Contractor Technical Copywriter
Remote integration technician job
Who we are Focused is a boutique professional services firm that specializes in building custom AI agents. We strategically partner with our clients, collaborating with their teams to build scalable, maintainable solutions. About the role Focused is seeking a part-time, contract Technical Copywriter to create high-quality content that showcases AI engineering capabilities. You will work closely with our founder, marketing and engineers to translate complex technical concepts into clear, compelling narratives for a developer audience.
What you'll create
Technical blog posts and deep-dives
Project case studies demonstrating real-world implementations
How-to guides and tutorials, especially for AI agents and agentic patterns
What You Bring
Strong technical writing: you can explain APIs, infrastructure, and software concepts clearly and accurately
Technical fluency: you are comfortable reading code and understanding system architecture; experience with LangChain or similar frameworks is a plus
Startup experience: you thrive in fast-paced environments with shifting priorities
Collaboration skills: you can interview engineers, ask smart questions, and work independently with minimal oversight
What to know before you apply:
Focused Labs is open to remote employees.
Focused Labs is unable to sponsor or take over sponsorship of the employment Visa process at this time.
We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The salary range for this role is $50 to $105/hour depending on experience.
Auto-ApplyISP Support Technician
Remote integration technician job
Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.
Primary Responsibilities
*Answer inbound technical support phone calls, chats and emails related to ISP partners.
*Consult with customers and provide additional solution in the form of up-selling products and services.
*Troubleshoot voice, data, video and connection issues for customers.
*Identify, troubleshoot and assist customers with voice, data, video and connection issues.
*Answer customer service related questions
*Track and record each phone call and provide a detailed description of the call
*Provide backup assistance for other Technical Support Representatives
Shifts will be a mixture of first and second shift hours. All schedules after training require working on either a Saturday or a Sunday.
Employee Value Proposition
Fun, casual environment. Routinely do contests and food days to keep the mood light. Very open collaborative call floor with monitors to track calls. Employee lounge for breaks (if working on-site).
• Must have an open and flexible schedule to take any shift after this time frame above is complete. We are a 24/7/365 call center. The only schedule accommodation that we make is for school purposes. Candidates will have dialogue with their lead as they transition to their permanent position about their schedule. Because they are a 24/7 service desk folks need to be open to evenings or possibly working a shift that has a Saturday or Sunday incorporated.
• Must be able to commit to the full 4 weeks of training. Even missing one day off can lead to termination or a push to a future class. Candidates will be trained on all technical aspects of the job.
• Eligible for monthly bonuses starting at $350/month
• Medical, Dental and Vision would take in effect on the 1st of the month after they become employees.
• 401K after 3 full months of employment on client payroll (with company matching)
• 15 days of PTO per year with an 80 hour roll over
• Once on payroll, candidates can sign up for OT.
Job Type & Location
This is a Contract to Hire position based out of Cedar Rapids, IA.
Pay and Benefits
The pay range for this position is $15.00 - $15.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Junior Fusion Technician
Remote integration technician job
As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on.
Key Responsibilities/Accountabilities:
Follow all maintenance and safety procedures.
Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer.
Maintain and adjust machinery to ensure proper performance.
Operate off road trucks and excavators on side slopes.
Measure materials or objects for installation or assembly.
Mix substances or compounds needed for work activities.
Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools.
Install well heads and valves
Basic Qualifications:
Have a knowledge of safely operating assigned equipment.
Loads, transports, and unloads materials, tools, equipment and supplies.
Performs minor maintenance or cleaning activities on tools and equipment.
May require a high school diploma or its equivalent with previous years of experience in the field or in a related area.
PHYSICAL REQUIREMENTS:
Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C
Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-Onsite
#LI-BN1
Station Field Engineer or Engineering Technologist
Integration technician job in Columbus, OH
Job Posting End Date 12-29-2025 Please note the job posting will close on the day before the posting end date. Responsible to the assigned supervisor for performing intermediate level engineering work activities and projects requiring the application of engineering knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives.
Job Description
What You'll Do:
Engineer:
Technical Expertise:
Possesses intermediate level knowledge and performs varied assignments with proficiency in the application of theory and analytical techniques to solve diverse problems and complete extensive analysis.
Demonstrates competency in analytical techniques necessary to handle assignments of moderate complexity. (e.g., by dividing the problem into component steps, and performing the analysis necessary to complete each step). Exhibits ability to understand interrelationship between systems and component equipment.
Demonstrate ability to analyze and recommend enhancements to business processes.
Leadership & Guidance:
Coordinates work activities of others within the work group, department, or other corporate entity as necessary to complete routine activities. Performs routine engineering activity with minimum direction from higher-level employees.
Follows policies, practices, standards and rules of the company and those regulations and procedures required by external agencies.
Provides training and guidance to lower-level employees.
Planning & Organization Ability:
Coordinates the development of input necessary to forecast costs for the routine projects, improvements requisitions, etc.
Uses scheduling techniques (CPM, PERT, flow charts, etc.) for budget and planning activities. Initiates corrective action when project objectives are not being met.
Problem Solving & Initiative:
Resolves and initiates solutions to routine problems which usually require additional definition/clarification before analysis can begin.
Demonstrates ability to identify problems that are beyond the normal routine. Demonstrates ability and desire to seek out opportunities and embrace new ideas and approaches.
Communication:
Develops, reviews, or presents technical reports such as improvement requisitions, studies, and analyses in as clear, concise and effective fashion.
Interpersonal Skills:
Is an active team member. Networks with peers inside and outside the AEP system. Identifies key stakeholders.
Uses informal network to get things done. Resolves conflict, builds consensus.
Decision Making:
Makes decisions subject to review within established policies and procedures.
Makes decisions that affect the work of the team. Aware of risks. Demonstrates the ability to extrapolate beyond known facts to reach logical conclusions.
Business Awareness & Characteristics:
Understands AEP's organizational structure and the specific role and responsibility of their individual organizational unit. Demonstrates an understanding of the budgeting and approval process. Is proficient in the application and use of economic analysis techniques in problem solving. Develops an understanding of utility regulation and financing.
What We're Looking For:
* Has typically acquired a Bachelor's degree in engineering in a program accredited by ABET* along with two or more years of related engineering experience.
* Individuals with a Master's degree in engineering from an engineering program accredited by ABET* may be considered for entry into the organization at this level.
* *ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology.
* Acceptable alternative is:
Bachelor's degree in engineering (non-ABET) plus a Master's degree or PhD in engineering from a university with an ABET accredited Bachelor's program.
VP or above may waive the requirement for a degree from a university with an Non ABET accredited program
Pay Range: $101,248 - $222,428
Note: This position is posted in a range. The final grade and compensation offered will be based on the successful candidate's education, experience, and relevant skills.
Where You'll Work:
Columbus Transmission Service Center
#LI-Onsite
#AEPCareers
At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-006
Compensation Range:
$85,081.00 - $202,490.50
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Support People, Build Networks - Join Our Community Specialist Team
Remote integration technician job
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:Starting Pay: from $15.00/hour This Opportunity:The Community Specialist is primarily responsible for developing a positive relationship with the individual receiving services and their family in a work, home, school, or community setting while assisting them in achieving their personal dreams and goals as designated in the individual goal plans, as well as providing periodic relief to the caregiver.What You'll Do:
• Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement.
• Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates, as well as, provide periodic relief to the caregiver.
• Serve as a resource for individual receiving services on community agencies, services, and supports that can meet identified needs/goals.
• Supervise, educate, and monitor (as needed) individual receiving services in work, home, school, or community type settings.
• Provide one-on-one support as needed to meet the emotional, physical, and medical needs of each person supported.
• Maintain a safe environment for community, employees, and individual receiving services by practicing safety procedures.
• Facilitate person-centered, effective, positive relationships with individual receiving services using positive approaches that promote self-determination in all areas of life.
• Provide input and recommendations into assessment and planning processes, and development of the individual's plan.
• Implement person's plan fully including but not limited to respite plan, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc.
• Complete daily progress notes and communication log to assure appointments, goals, and interests are met and/or daily documentation.
• Assist in maintaining all necessary records, daily attendance, check sheets, production sheets, etc.
• Substitute in-house or in the community as demands occur.
• Assist new staff and/or current staff with orientation, mentoring, and training.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Follow service definition guidelines for services being provided.
• Perform all other duties as assigned by the supervisor
• Driving and travel may be required
*The definition of an Innovations direct care worker includes all workers required for compliance with, or delivery of, the relevant Innovations waiver service definitions and the delivery of a unit of Innovations services to individuals in the definition of direct care worker to be applied and shall include only caregivers who are contracted for the Page 230 Session Law 2023-134 House Bill 259 provision of services in a legally appropriate manner.
Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or developmental disabilities | Not RequiredSchedule:Monday-Wednesday (11am-4pm) Target Weekly Hours:15Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
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