Patient Access Representative jobs at INTEGRIS Health - 66 jobs

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Variable **Not a Full-Time Position** **Variable Hours and Shifts/ Weekends required** **24 hours of on call per month, and at least 1 holiday per year.** Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Yale Campus Location: Muskogee, Oklahoma 74401 **EOE Protected Veterans/Disability**

Current Saint Francis Employees - Please click HERE to login and apply. This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.Variable Not a Full-Time Position Variable Hours and Shifts/ Weekends required 24 hours of on call per month, and at least 1 holiday per year. Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Yale Campus Location: Muskogee, Oklahoma 74401 EOE Protected Veterans/Disability

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Part Time Days **Shift: Part-Time** **Tuesday-Friday 1230-1900.** Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Yale Campus Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Variable **Shift: ECB** **Saturdays & Sundays 5:00pm - 3:30am (hours may vary)** ***On-call and some working holidays are required in this position.** Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Yale Campus Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Variable **ECB- Variable shifts / 32 hours per week minimum** **Includes Call schedule and Holidays/24 hours of call per month, at least 1 holiday per year)** **Location: Yale, South, Glenpool and BA Imaging** Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Yale Campus Location: Tulsa, Oklahoma 74133 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Part Time Evenings **Shift: Part-Time** **Saturdays & Sundays 3:00pm - 11:00pm** Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Yale Campus Location: Tulsa, Oklahoma 74133 **EOE Protected Veterans/Disability**

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Nights **Schedule-** **Thursday and Every Other Wednesday; 6:30pm-7:00am** **Main Entrance- Yale Campus** Job Summary: The Patient Family Representative is responsible for greeting patients, families and visitors arriving at the hospital and coordinating communications between hospital staff, patients and their families; serving as an information provider. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: 1 - 2 years related experience Knowledge, Skills and Abilities: Advanced computer skills, including Word, Excel and Windows. Proficient with the use of Outlook. Excellent interpersonal skills required. Ability to work with minimal supervision. Ability to demonstrate excellent customer service skills. Essential Functions and Responsibilities: Greet patients, families and visitors arriving at the hospital. Works closely with volunteers to ensure that the patient's, families and visitors needs are met. Directs the escorting of the patients, families and visitors by the volunteers throughout the hospital. Information provider for patients, families and visitors. Coordinate communications between hospital staff, patients and their families. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Security Support - Yale Campus Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

It's more than a career, it's a calling OK-SSM Health St. Anthony Hospital - Oklahoma City Worker Type: Regular Job Highlights: The Patient Experience Representative will not have patient care duties however, they will improve patient satisfaction by completing hourly rounds on patients and families. Rounds hourly on patients and their families to increase patient satisfaction. Partners with appropriate resources to ensure any issues are resolved in a timely manner. Addresses guests in room and ensures their needs are met. Job Summary: Under supervision and in collaboration with other health care professionals, assist in performing a variety of nursing care services for patients. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Receives patient care assignment from the registered nurse (RN) in charge. Initiates delegated tasks based on demonstrated competence in performing nursing activities for specific patient age group served. Collects and documents data for the admission assessment, reassessment and/or scheduling appointments or surgeries at specific times for patient population. May document and provide appropriate data to the RN and/or LPN for analysis and validation of patient's response to care or treatment and when significant change occurs in the patient's condition. Informs licensed nurse of any changes in patient condition/needs, of patient complaints, and of patient/significant other educational needs. Stocks and maintains supplies and equipment in keeping with patient care needs and cost containment. Utilizes time and supplies economically and conscientiously. Assists with delegated clerical duties such as answering telephones, relaying messages, transcription of physician orders, preparing and organizing the patient's medical record. In an inpatient environment, responsibilities may also include the following: answers patients' calls for help, takes their vital signs, and monitors their behavior and physical condition for progress or deterioration. Assists with baths, ambulating, feeding, skin care, personal and oral hygiene and making occupied and unoccupied beds. Performs dressing changes, enemas, ostomy care, toileting, turning, cough and deep breathing, catheter care, collection of biological specimens, measuring and recording intake and output of fluids. In an inpatient environment, prepares patients for discharge and accompanies them upon dismissal as indicated. Orients new patients and significant others to the nursing unit. In an outpatient environment, manages referrals for medical and surgical specialist appointments. Provides assistance in patient care to patients three years of age or older. Works in a constant state of alertness and safe manner. May perform point of care testing according to policies and procedures. Performs other duties as assigned. EDUCATION Completion of a state approved unlicensed assist personnel program (UAP) or meets the exempted UAP guidelines (documented proof required) or enrolled in UAP through SSM Health upon hire or if hired in Oklahoma/Wisconsin, completion of the Clinical Partner I orientation checklist during 90 day orientation/probationary period. EXPERIENCE No experience required. PHYSICAL REQUIREMENTS Constant standing and walking. Frequent use of hearing and speech to share information through oral communication. Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent reaching, gripping, and keyboard use/data entry. Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. Occasional use of vision to judge distances and spatial relationships. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Occasional lifting/moving patients. Occasional use of smell to detect/recognize odors. Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) Work Shift: Day Shift (United States of America) Job Type: Employee Department: 8451000040 Nursing ServiceScheduled Weekly Hours:20 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Evenings **Not a Full-Time Position** **3:00pm-11:00pm** Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Vinita Campus Location: Vinita, Oklahoma 74301 **EOE Protected Veterans/Disability**

Current Saint Francis Employees - Please click HERE to login and apply. This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.Evenings Not a Full-Time Position 3:00pm-11:00pm Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, and Abilities: Advanced knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Excellent communication skills, both written and verbal that present clear and concise information. Effective interpersonal and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and hospital environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work in a fast-paced environment and the ability to handle the public with many competing priorities. Essential Functions and Responsibilities: Registers patients for scheduled and unscheduled services, including inpatient and outpatient procedures, in all applicable hospital-based areas. Collects or verifies demographic and insurance information with a strong emphasis on accuracy. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Completes all required documentation in the registration system in accordance with departmental standards and primary location procedures. Obtains and provides accurate legal and compliance forms as needed. Produces required registration paperwork for distribution to appropriate departments and maintains current knowledge of registration system operations, workflows, policies, and procedures. Maintains ultimate responsibility for ensuring all patient registration data is accurate and complete prior to billing. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Communicates and collaborates effectively with clinical and service departments to support patient care, satisfaction, and a smooth transition throughout the facility. Explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Assists patients, families, and visitors with wayfinding and collaborates closely with volunteers to ensure their needs are met. Manages and works through assigned workqueues during downtime between patient registrations. Processes tasks such as reviewing and updating patient information, handling follow-up actions, and ensuring timely resolution of workqueue items. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Admitting - Vinita Campus Location: Vinita, Oklahoma 74301 EOE Protected Veterans/Disability

It's more than a career, it's a calling. OK-SSM Health St. Anthony Hospital Midwest Worker Type: Regular Job Highlights: Schedule: 8 hour shift between 7am and 5pm What Makes This Role Unique This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same - you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding. Why Join SSM Health You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer: • Competitive pay and benefits • Career development opportunities within a large, integrated health system • Supportive leadership and a collaborative team environment Bring your heart for service and your talent for communication - and help us make every patient's experience exceptional. Job Summary: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. Performs clerical and reception duties associated with patient registration. Performs other duties as assigned. EDUCATION High School diploma/GED or 10 years of work experience EXPERIENCE No experience required PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Department: 8701210033 PAS - St. Anthony Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Pre-Registration Specialist is often the first point of contact for our patients and therefore must represent Oklahoma Heart Hospital ("OHH") with highest standard of customer service, compassion and perform all duties in a manner consistent with OHH mission and values. The Pre-Registration Specialist will facilitate all components of the patients' entrance into any OHH facility. This will include registration and financial clearance, including taking payments over the phone, helping set up payment plans and giving financial assistance information. This position will also be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation guidelines. * Performs pre-registration and insurance verification within 24 hours of receipt of notification for both inpatient and outpatient services. * Follow scripted benefits verification. * Contact physician to resolve issues regarding prior authorization or referral forms. * Assign plans accurately. * Performs electronic eligibility confirmation, when applicable and document results * Researches patient visit history to ensure compliance with payor specific payment window rules. * Completes Medicare secondary payor questionnaire, as applicable. * Calculates patient cost share and be prepared to collect via phone or make payment arrangement. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Experience with medical terminology and insurance plans preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Essential Technical/Motor Skills: CRT, typing 45 wpm and 10 key required. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Variable **_This position is ECB, which is scheduled on an as-needed-basis without a guaranteed number of hours; it requires a minimum number of available hours each month and offers limited benefits._** Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: One (1) year experience. Knowledge, Skills and Abilities: Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery and billing processes in the medical office. Ability to accurately record and interpret data. Effective interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Essential Functions and Responsibilities: Maintains exemplary patient satisfaction and participates as an engaged team member. Greets and directs patients and visitors according to established office protocols. Informs patients of delays in care. Communicates schedule changes to physicians, clinical assistants and other staff as appropriate. Maintains and corrects environment for cleanliness and safety. Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office. Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures. Maintains medical records including preparation of charts, filing of correspondence and test results. Prepares encounter forms and other supporting billing documentation. Maintains and distributes provider schedules including application of templates, hold times, etc. Determines and collects co-pays and deductibles from patients. Requests payments of self pay balances according to policies. Responsible for preparation of cash receipts, bank deposits and balancing of cash drawer on a daily basis. Converts provider written description of diagnosis to appropriate ICD-9 code. Posts charges and payments to patient accounts. Reviews and corrects rejected or denied claims. Reviews and assists in collections of past due accounts. Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources. Makes calls to patients to remind them of pending appointments or communication from provider. Distributes mail and other communication to patients, providers and staff. Determines eligibility and obtains authorization for services. Schedules tests and appointments for referred services. Tracks referrals made for specified services. Participates in quality initiatives and safety functions. Assists in identifying and ordering needed supplies. Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures. Decision Making: Independent judgment in planning the sequence of operations and making decisions in a complex technical or professional field. Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Corporate Float Pool - Warren Clinic Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time Days Shift: Monday - Friday (8:00am to 4:30pm) is eligible for a $1,000 sign-on bonus, per qualifications. Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: One (1) year experience. Knowledge, Skills and Abilities: Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery and billing processes in the medical office. Ability to accurately record and interpret data. Effective interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Essential Functions and Responsibilities: Maintains exemplary patient satisfaction and participates as an engaged team member. Greets and directs patients and visitors according to established office protocols. Informs patients of delays in care. Communicates schedule changes to physicians, clinical assistants and other staff as appropriate. Maintains and corrects environment for cleanliness and safety. Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office. Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures. Maintains medical records including preparation of charts, filing of correspondence and test results. Prepares encounter forms and other supporting billing documentation. Maintains and distributes provider schedules including application of templates, hold times, etc. Determines and collects co-pays and deductibles from patients. Requests payments of self pay balances according to policies. Responsible for preparation of cash receipts, bank deposits and balancing of cash drawer on a daily basis. Converts provider written description of diagnosis to appropriate ICD-9 code. Posts charges and payments to patient accounts. Reviews and corrects rejected or denied claims. Reviews and assists in collections of past due accounts. Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources. Makes calls to patients to remind them of pending appointments or communication from provider. Distributes mail and other communication to patients, providers and staff. Determines eligibility and obtains authorization for services. Schedules tests and appointments for referred services. Tracks referrals made for specified services. Participates in quality initiatives and safety functions. Assists in identifying and ordering needed supplies. Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures. Decision Making: Independent judgment in planning the sequence of operations and making decisions in a complex technical or professional field. Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Internal Medicine - Warren 704 - Warren Clinic Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time Days Shift: Monday - Friday (8am to 5pm) is eligible for a $1,000 sign-on bonus, per qualifications. Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: One (1) year experience. Knowledge, Skills and Abilities: Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery and billing processes in the medical office. Ability to accurately record and interpret data. Effective interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Essential Functions and Responsibilities: Maintains exemplary patient satisfaction and participates as an engaged team member. Greets and directs patients and visitors according to established office protocols. Informs patients of delays in care. Communicates schedule changes to physicians, clinical assistants and other staff as appropriate. Maintains and corrects environment for cleanliness and safety. Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office. Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures. Maintains medical records including preparation of charts, filing of correspondence and test results. Prepares encounter forms and other supporting billing documentation. Maintains and distributes provider schedules including application of templates, hold times, etc. Determines and collects co-pays and deductibles from patients. Requests payments of self pay balances according to policies. Responsible for preparation of cash receipts, bank deposits and balancing of cash drawer on a daily basis. Converts provider written description of diagnosis to appropriate ICD-9 code. Posts charges and payments to patient accounts. Reviews and corrects rejected or denied claims. Reviews and assists in collections of past due accounts. Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources. Makes calls to patients to remind them of pending appointments or communication from provider. Distributes mail and other communication to patients, providers and staff. Determines eligibility and obtains authorization for services. Schedules tests and appointments for referred services. Tracks referrals made for specified services. Participates in quality initiatives and safety functions. Assists in identifying and ordering needed supplies. Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures. Decision Making: Independent judgment in planning the sequence of operations and making decisions in a complex technical or professional field. Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Endocrinology Springer Physician Clinic - Yale Campus Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time Days qualifies for a $1,000 sign-on bonus, per qualifications Schedule: Monday - Friday 8:00am to 5:00pm Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: One (1) year experience. Knowledge, Skills and Abilities: Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery and billing processes in the medical office. Ability to accurately record and interpret data. Effective interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Essential Functions and Responsibilities: Maintains exemplary patient satisfaction and participates as an engaged team member. Greets and directs patients and visitors according to established office protocols. Informs patients of delays in care. Communicates schedule changes to physicians, clinical assistants and other staff as appropriate. Maintains and corrects environment for cleanliness and safety. Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office. Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures. Maintains medical records including preparation of charts, filing of correspondence and test results. Prepares encounter forms and other supporting billing documentation. Maintains and distributes provider schedules including application of templates, hold times, etc. Determines and collects co-pays and deductibles from patients. Requests payments of self pay balances according to policies. Responsible for preparation of cash receipts, bank deposits and balancing of cash drawer on a daily basis. Converts provider written description of diagnosis to appropriate ICD-9 code. Posts charges and payments to patient accounts. Reviews and corrects rejected or denied claims. Reviews and assists in collections of past due accounts. Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources. Makes calls to patients to remind them of pending appointments or communication from provider. Distributes mail and other communication to patients, providers and staff. Determines eligibility and obtains authorization for services. Schedules tests and appointments for referred services. Tracks referrals made for specified services. Participates in quality initiatives and safety functions. Assists in identifying and ordering needed supplies. Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures. Decision Making: Independent judgment in planning the sequence of operations and making decisions in a complex technical or professional field. Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Gastroenterology - Springer Building - Warren Clinic Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Days Monday - Friday 8am to 4:30pm Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: One (1) year experience. Knowledge, Skills and Abilities: Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery and billing processes in the medical office. Ability to accurately record and interpret data. Effective interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Essential Functions and Responsibilities: Maintains exemplary patient satisfaction and participates as an engaged team member. Greets and directs patients and visitors according to established office protocols. Informs patients of delays in care. Communicates schedule changes to physicians, clinical assistants and other staff as appropriate. Maintains and corrects environment for cleanliness and safety. Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office. Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures. Maintains medical records including preparation of charts, filing of correspondence and test results. Prepares encounter forms and other supporting billing documentation. Maintains and distributes provider schedules including application of templates, hold times, etc. Determines and collects co-pays and deductibles from patients. Requests payments of self pay balances according to policies. Responsible for preparation of cash receipts, bank deposits and balancing of cash drawer on a daily basis. Converts provider written description of diagnosis to appropriate ICD-9 code. Posts charges and payments to patient accounts. Reviews and corrects rejected or denied claims. Reviews and assists in collections of past due accounts. Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources. Makes calls to patients to remind them of pending appointments or communication from provider. Distributes mail and other communication to patients, providers and staff. Determines eligibility and obtains authorization for services. Schedules tests and appointments for referred services. Tracks referrals made for specified services. Participates in quality initiatives and safety functions. Assists in identifying and ordering needed supplies. Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures. Decision Making: Independent judgment in planning the sequence of operations and making decisions in a complex technical or professional field. Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Cardiology - COT - Warren Clinic Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

INTEGRIS Health Southwest Medical Center, named the top hospital in the Oklahoma City metro by Newsweek, has a great opportunity for a Patient Access Specialist in Oklahoma City, OK. In this position, you'll work Saturday Nights 7pm - 7am with our Patient Registration team, providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers, such as front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health. The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology. INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status. The Patient Access Specialist responsibilities include, but are not limited to, the following: * Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol * Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol * Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers * Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately. * Collects patient payments and follows levels of authority to ensure financial clearance * Documents all patient account activities concisely, including authorization and patient liability requirements * Performs filing, data entry, and other duties as assigned. * Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements * Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability * Participates in team-oriented process improvement initiatives for the department and organization * Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress * Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts * Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards Reports to assigned supervisor. This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status. * 1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables) * Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting * May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience * College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred * Previous experience should include utilizing standard office equipment and PC software * Previous experience with medical terminology, basic ICD 10 and CPT coding preferred * Must be able to communicate effectively with others in English (verbal/written)