Denver-based IntelePeer seamlessly integrates company communications solutions through its Communications Platform as a Service (CPaaS). This platform allows companies to provide great customer experiences through voice, messaging, APIs and workflow automation.
At IntelePeer, they believe that there's more to business communications than appears. At IntelePeer, these communications aren't just simple interactions. They're much more complicated than that and IntelePeer is dedicated to helping you navigate through each one.
Diving Into the Values at IntelePeer
Everything about IntelePeer is DELIGHTful. This could be due to the company's values. Every day, the team comes in ready to delight the customers, partners and each other through these values:
These values are vital at IntelePeer. They are the reason behind the company's culture and truly embodies what the company stands for. The values are so important that even the CEO holds core values training for all new hires. This training allows new hires to hear about real-life examples of employees living out these values, and really stresses how important these values are to IntelePeer.
The Team at IntelePeer
Upholding Values
First things first. The values as discussed above are something that everyone within the company takes to heart. They demonstrate the values through their actions and communication day-in and day-out. We're talking everyone from senior leadership to the newest employees. The values are the reason the team is able to deliver such spectacular customer service.
To really celebrate employees who best demonstrate the values, the company has a monthly "Above and Beyond Award" that it hands out. Team members are able to nominate a colleague who represented those values. But that's not the only award you can receive for exhibiting the company's values.
IntelePeer's "Run Fast Award" recognizes employees who go the extra mile even if it means taking risks. It doesn't matter what the outcome is as long as they are being innovative, quick and managing their time wisely. This person as a whole truly understands the company's values and demonstrates it through their everyday work. Recipients of this award receive a contribution toward an event or experience, such as a trip, concert, skydiving, etc.
The Culture at IntelePeer
Bring New Ideas to the Table
IntelePeer is a company where employees are able to think outside of the box. Ideas are encouraged and supported, no matter the idea. They want you to take ownership of helping to meet company objectives. And as important as it is to celebrate individual successes, the company believes it's equally important for team members to understand they will not be penalized for making mistakes, especially when they learn from those mistakes and are trying something new.
With that being said, individuals are celebrated greatly for their contributions to the company. Every personal achievement that you make at work, no matter how big or small, is considered as a success of the company. It's clear that everything you put into the company, you'll get right back out.
In addition to celebrating your personal achievements, the company also supports career growth and advancement. One employee said they had been with the company for 6 years. During that time they had been promoted 3 times and worked in 2 different departments. The company truly believes in hiring within and will promote from within before seeking an outsider. Additionally, the leadership team is always in contact with employees to understand what they want out of their careers.
The Benefits at IntelePeer
Employee Appreciation
The team at IntelePeer prides itself on working hard, but that's not to say they don't have a lot of fun along the way. As is everything else the company does, it goes above and beyond when it comes to perks of the job.
Due to the employees' determination to succeed and dedication to work beyond what is asked of them, the company has instilled an unlimited PTO policy to recognize all of that hard work. On top of that, employees are able to make their own schedules and work from home when they need to.
Further yet, IntelePeer recognizes employees with the "Blitzscaling" award. This is yet one more of the monthly awards the company hands out. The winners of this award receive a $300 bonus to go on an adventure of their choosing. In the past, these bonuses have been used for trips to Europe and family ski weekends.
But that doesn't even begin to conclude the long list of benefits IntelePeer offers. Other perks include:
It's easy to see why so many employees love working at IntelePeer.