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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $41,519 | $19.96 |
| 2 | Boston, MA | $39,904 | $19.18 |
| 3 | Santa Clara, CA | $38,349 | $18.44 |
| 4 | Washington, DC | $38,075 | $18.31 |
| 5 | New York, NY | $37,784 | $18.17 |
| 6 | Portland, OR | $37,654 | $18.10 |
| 7 | Bridgewater, NJ | $36,820 | $17.70 |
| 8 | Chicago, IL | $34,349 | $16.51 |
| 9 | Denver, CO | $34,095 | $16.39 |
| 10 | Gilbert, AZ | $33,292 | $16.01 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $109,837 | $53 | - |
| 2 | Customer Service Senior Associate | $109,283 | $53 | - |
| 3 | Account Executive/Customer Service | $105,650 | $51 | - |
| 4 | Customs Consultant | $96,531 | $46 | - |
| 5 | Customer Liaison | $84,565 | $41 | - |
| 6 | Customer Account Executive | $81,780 | $39 | - |
| 7 | Service Consultant | $80,738 | $39 | - |
| 8 | Customer Service Executive | $78,040 | $38 | - |
| 9 | Telephone Service Adviser | $77,637 | $37 | - |
| 10 | Customer Care Executive | $76,862 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Amex | $35,355 | $17 | - |
| 2 | Vensoft | $35,126 | $17 | - |
| 3 | Intone Networks | $35,063 | $17 | - |
| 4 | Vertisystem | $34,893 | $17 | - |
| 5 | KAA Federal Solutions | $34,684 | $17 | - |
| 6 | Camelot Integrated Solutions Inc | $34,640 | $17 | - |
| 7 | First Tek | $34,635 | $17 | - |
| 8 | Newt Global Consulting | $34,254 | $16 | - |
| 9 | Xede Consulting | $34,253 | $16 | - |
| 10 | Emergys | $34,214 | $16 | - |
| 11 | VLink | $34,201 | $16 | - |
| 12 | AboutWeb | $34,186 | $16 | - |
| 13 | Lanvera | $34,043 | $16 | 1 |
| 14 | DP Professionals | $33,980 | $16 | - |
| 15 | Eliassen Group | $33,979 | $16 | - |
| 16 | Diverse Lynx | $33,836 | $16 | 3 |
| 17 | Protingent | $33,429 | $16 | 1 |
| 18 | Experis US Inc | $33,309 | $16 | - |
| 19 | Netpolarity, Inc. | $32,356 | $16 | - |
| 20 | Symbio | $32,144 | $15 | - |