IntelyCare jobs

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a passionate and highly-motivated Technical Recruiter to join our team on a 3-month temporary assignment with the potential opportunity to extend further. The person in this role will provide full-cycle recruitment for our R&D teams. This is a unique opportunity to join one of the fastest growing startup companies in the world and help lay the foundation for our dedicated Talent Acquisition team. We welcome recruiters looking to grow and leave their impression on recruitment processes, employer branding, and our culture. What You'll Do: End-to-end recruitment for our R&D teams (Product, Engineering, Data Science, IT, etc.) Develop, implement, and facilitate all phases of the recruitment process Oversee preparation of interview questions and other hiring and selection materials Navigate and configure ATS platform and other recruiting tools and systems (Greenhouse, LinkedIn Recruiter, etc.) Be the guardian and champion of candidate experience Who We Are Looking For: You have a minimum of 2 years of Technical Recruiting experience with a track record of recruiting and scaling high-performing R&D teams Experience independently partnering with hiring managers to drive hiring initiatives Experience using Recruiting tools, such as Greenhouse, LinkedIn Recruiter, etc. You are always looking at how to optimize processes with a focus on continuous improvement Ability to build relationships with candidates and effectively pitch the company's value proposition. Highly organized with the ability to manage multiple tasks and priorities in a fast-paced environment. Results-driven mindset, with the ability to meet hiring targets and deadlines. Experience working in a hyper-growth startup environment is a plus. What We Expect From You: Communicates Effectively. You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Cross Functional Collaboration. An appetite for cross functional collaboration to learn and grow from hiring partners and teams across the business Attracts Top Talent. Attracts and selects the best talent to meet current and future business needs from inside and/or outside the organization. The target base salary range for this position is $115,000 - $120,000. Individual pay may vary from the target range and is determined by a number of factors including experience, location , internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Reporting to the Director of Operations Analytics & Workforce Optimization, the Analyst, Care Support Workforce Optimization will ensure the right people and capacity are in place within the Care Support department to meet member and provider needs efficiently. This role is part of the Operations Analytics & Workforce Optimization team-within the broader Operations Intelligence function-and plays a critical role in driving efficient service delivery and strategic workforce planning. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: * Own forecasting of inbound volume to Care Support, broken down by channel and request category. * Develop and manage dynamic workforce management models to balance member and provider satisfaction, while enabling scenario analysis. * Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions. * Serve as a strategic partner to Care Support leadership, providing guidance on resourcing decisions and capacity planning. * Act as the primary liaison for Care Support workforce optimization in cross-functional initiatives, collaborating with teams such as Product, Marketing, and Customer Success. What success looks like: * Volume forecast accuracy: High forecast accuracy for inbound Care Support volume * Workforce management plan adherence: Strong alignment and adherence to workforce management plans across the Care Support team * Care Support SLAs: Improved SLA performance metrics (e.g., time to first reply, time to resolution) attributed to your planning models * Internal partner satisfaction: Care Support leadership views you as a trusted strategic partner, not just an analytics provider What you'll bring: * Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree preferred * Minimum of 3-5 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech) * Experience with workforce management or capacity planning is a plus * Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex); experience with workforce management tools is preferred * Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis * Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. * A builder's mindset - comfortable establishing frameworks, processes, and standards in a scaling environment. The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. * Employer sponsored 401(k) match of up to 2% for retirement planning * A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. * We offer competitive paid time off policies including vacation, sick leave and company holidays. * At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. * Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. * Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. * Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription * Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care * Up to $1,000 Professional Development Reimbursement a year. * $200 per year donation matching to support your favorite causes.

Job DescriptionPayroll Specialist The Payroll Specialist is responsible for processing and managing multi-state payroll operations for our organization, ensuring accuracy, compliance, and efficiency. This role involves maintaining payroll records, processing tax filings, handling employee inquiries, and collaborating with HR and Finance to ensure seamless payroll processing. The Payroll Specialist plays a critical role in ensuring employees are paid accurately and on time while adhering to all federal, state, and local regulations. Essential Functions: Accurately process bi-weekly and monthly payroll for all multi-state employees and 1099s, ensuring timely submission. Review and validate payroll data, including, but not limited to hours worked/visits, overtime, bonuses, and deductions. Process off-cycle payrolls and retroactive payments as needed. Ensure proper calculation and withholding of payroll taxes, benefit deductions, 401K, and garnishments. Maintain and update employee payroll records, including new hires, terminations, and change of status. Manage 401(k) contributions and transfers, ensuring timely and accurate processing in coordination with HR. Understand tax withholding requirements for multi-state and local taxes and set up taxes from employees based on their worked-in and lived-in locations. Perform routine audits and process adjustment entries (year-to-date taxes, taxable wages, earnings and deduction) on employee records Partner with HR to align payroll processing with benefits administration, leave tracking, and compliance initiatives. Ensure compliance with the Affordable Care Act (ACA) by tracking employee eligibility, maintaining accurate records, and assisting with annual reporting requirements. Assist with payroll audits, reconciliation, and reporting as needed. Ensure compliance with all federal, state, and local payroll laws, including tax reporting and deductions. Respond to employee inquiries regarding payroll, deductions, direct deposit, tax withholdings, employee verification, and unemployment requests. Investigate and resolve payroll discrepancies, collaborating with HR and Finance as needed. Provide guidance to employees on payroll policies and procedures. Serve as the primary point of contact for Family and Medical Leave (FMLA) and Americans with Disabilities Act (ADA) requests, ensuring compliance with federal, state, and local laws. Maintain accurate records and documentation of FMLA and ADA cases, ensuring confidentiality and adherence to organization policies. Partner with HR on the process of leave administration, including eligibility determination, documentation, approvals, and return-to-work coordination. Support HR investigations related to leave misuse, ensuring compliance with applicable policies and laws. Ensure all employee documentation, including leave requests, performance management records, benefits, and other employment-related documents, are accurately recorded, properly signed, and securely maintained in employee files in compliance with organization policies and legal requirements. Analyze and recommend new approaches, policies, and procedures to improve efficiency. Participate in team meetings and contribute to quality improvement initiatives. Adhere to practice policies, procedures, and protocols including confidentiality. Remote position Qualities & Skills: Excellent verbal and written communication. Ability to multitask and work in a fast-paced environment. Strong Knowledge of Microsoft Office Suite. Proven ability to work collaboratively within a team environment. Outstanding problem solver and analytical thinking skills Attention to detail and ability to prioritize Ability to maintain confidentiality Education & Experience: High School diploma or equivalent required. Bachelor's degree preferred 1+ year(s) of experience performing payroll, including but not limited to timecard uploads, auditing payroll changes/timecard entries and payroll processing Experience processing a multi-state payroll ADP work force now experience Preferred Benefits: Health/Vision/Dental Insurance Benefits for Full Time Employees 401K Plan for all Full Time Employees Collaborative and supportive work environment Work-life balance initiatives

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager of Proposal Operations, the RFP Manager & Proposal Writer will support proposal responses across two primary verticals: 1) B2B commercial clients via benefits consultants and procurement departments, and 2) public sector clients, including federal, state, local, education (SLED), and labor union solicitations. This full-time remote role plays a key part in producing persuasive, compliant, and strategic responses for a wide range of high-impact proposals. What You'll Be Doing: Write and edit persuasive, technically accurate, and compliant responses to RFPs, RFIs, and due diligence questionnaires Partner with Sales Directors and Account Executives to draft proposals tailored to individual prospect needs Work cross-functionally with SMEs across departments to source accurate content for proposals Ensure alignment with Spring Health's brand voice, win themes, and value propositions Format, proofread, and package final deliverables in line with customer-defined requirements and submission deadlines Support data sourcing and visualization by collaborating with Data Science, RevOps, and Marketing teams Participate in proposal debriefs to refine messaging and improve future response quality Coordinate with the Proposal Content Manager to identify and escalate new or updated content for the RFP library What success looks like: On-time and high-quality delivery of RFP and RFI responses Clear, compelling, and accurate technical writing that advances prospects to later sales stages Positive feedback from Sales and cross-functional stakeholders Proactive identification of content gaps or areas for messaging improvement Demonstrated efficiency and attention to detail in document strategy, content, formatting and organization Complete accountability at a project level for success of proposal creation process and outcome What you'll bring: Required 2-4 years of proposal writing experience in both commercial B2B and public sector environments (including SLED or federal) Strong understanding of procurement processes through benefits consultants and HR buyers, or through state/local or union bid structures Excellent writing, editing, and storytelling skills-able to translate technical and clinical subject matter for multiple audiences Familiarity with RFP response tools (e.g., Loopio, Responsive, ProposalTech, Ariba, Coupa, Shortlister) and government platforms (e.g., SAM.gov, Jaggaer, Ariba, Bonfire) Proficiency with AI-powered tools for content and project management (e.g., ChatGPT, custom GPTs, Gemini, NotebookLM) Experience compiling formal response packages including attachments, legal forms, and pricing templates Highly organized and deadline-driven with experience juggling multiple projects Strong interpersonal skills for managing inputs across diverse stakeholder groups A competitive spirit; next-level attention to detail; strong project management and ownership Preferred Experience responding to RFPs in the healthcare, mental health, or benefits space Exposure to tools such as Salesforce, Tableau, Looker, and Hex for pulling and manipulating organizational data to tell a compelling sales story Understanding of U.S. and global healthcare system and benefits landscape The target base salary range for this position is $62,500 - $77,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. As the Clinical Manager you'll lead and inspire a high-performing clinical team who provides critical mental health support across our 24/7 Mental Health Crisis services, Critical Incident Response, and other longitudinal clinical programs. In this full-time remote role, you'll be responsible for the operational health, quality, and team performance across services that often run nights and weekends. You'll empower your team to deliver exceptional care in fast-paced, high-stakes environments, with a focus on adaptability, strong clinical judgment, and a mindset for innovation. Reporting to the Sr. Clinical Manager, you'll collaborate closely with internal and external partners to ensure impactful, high-quality service delivery that aligns with Spring Health's mission to eliminate every barrier to mental health. What you'll do: Supervise and lead clinical team members delivering services across crisis response and high risk care management programs Interview, hire, onboard, and support the professional growth of team members, including regular 1:1s, team meetings, and performance reviews Ensure high-quality, timely delivery of clinical services, including assessment, ongoing care management, crisis intervention and safety planning, and care coordination Monitor team caseloads and key performance metrics, implementing benchmarks and workflows that drive performance and meet internal SLAs Lead your team through rapid change and evolution as we evolve our approach to care to maximize impact for our customers and members Ensure that timely and effective Critical Incident Response is delivered as needed Deliver case audit feedback and coaching, proving clinical consultation to ensure adherence to quality standards, clinical best practices, and documentation protocols Support operational readiness for high-acuity or after-hours needs, including periodic on-call responsibilities and coordination with overnight teams Collaborate with clinical leadership and cross-functional stakeholders to improve team processes, develop SOPs, and refine clinical models Maintain a pulse on emerging needs across your programs and work proactively to ensure clinical excellence, compliance, and responsiveness Foster a collaborative, mission-driven team culture that aligns with Spring Health's values and commitment to removing every barrier to mental health What success looks like: Customer and member satisfaction Operational efficiency (productivity, utilization) Team retention rates Employee engagement Clinical quality performance What you'll bring: 3+ years of leadership and management experience, including supervision of teams of 15+ 10+ years of experience in behavioral health, including experience in clinical call centers and care management Active independent clinical license (e.g., LCSW, LMFT, PsyD, LCPC) Track record of building and growing high performing teams and mentoring frontline team members High sense of urgency and results focus combined with a service orientation Naturally relentless in breaking barriers to get things done with speed and quality Exceptional communication skills, with the ability to inspire and engage a team, and be highly attuned to the organizational culture Training and experience in evidence-based modalities of care, including longitudinal care management Excitement about working in a rapidly changing organization Experience with telephony and documentation tools and systems The target base salary range for this position is $97,325.00 - $114,500.00, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for an Enterprise Sales Director, Strategic Accounts to join our team and help maximize a massive market opportunity. There is so much potential to provide mental health benefits to employees at top companies and we're looking for someone passionate to help us capture it. This is a full time remote position on our team and occasional travel may be required. What you will be doing: Full sales cycle role selling into HR/Benefits leaders at larger size companies from 10K to 30K employees and organizations in the assigned territory. Work closely with BDRs and members of our Strategic Alliances team to close opportunities that they generate, as well as self source your own within your territory by working with brokers and consultants Own and iterate full cycle sales pitches using a consultative sales approach, including but not limited to running discovery calls, Spring Health overview presentations, demonstrations of the technology platform, pricing and proposal analysis and reviews, negotiation to close, and more. Prioritize strategically valuable accounts in the assigned territory, and opportunities in line with our national sales approach and strategy Build business cases for VPs/C-levels at mid-size organizations Work cross-functionally to provide key market feedback on client and consultant needs and product roadmap Develop mutually beneficial partnerships with health insurance brokers and health benefits consultants and grow the relationships over time Travel as needed to close the sale and/or support Spring Health in industry events (~30%) Meet and exceed sales targets by identifying new opportunities in the territory. Understand client's business needs, pain, challenges and goals to provide solutions that align with their strategic initiatives. Contract negotiations, procurement, and implementation facilitation What success looks like in this role: Meeting or exceeding defined sales quota What we expect from you: Strong track record of quota attainment in an Enterprise sales role for 8+ years Strongly prefer benefits/healthcare sales experience, but not required A deep passion to transform the U.S. healthcare system, especially mental health Outstanding communication skills and a thoughtful and collaborative approach to sales Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity Strong background and track record of success as an individual contributor, with experience closing 6-figure deals and crushing quota Humility, resourcefulness, directness, ambition, extreme comfortability with change Emotional intelligence and an empathetic nature The ability to travel up to 30% of the year for sales pitches and representing Spring Health at industry events The target base salary for this position is $175,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Senior Manager, Commercial Sales to lead a high-performing team of 4-8 Account Executives and capture a significant opportunity in the HR/Benefits market. In this role, you will drive revenue by developing talent, scaling best practices, and partnering cross-functionally to optimize go-to-market execution. You will report into the Director of Commercial Sales. This role is full-time and can be fully remote, however, east coast base and NYC accessible is preferred. Occasional travel may be required for in person team meetings or events. What you'll be doing: Lead, coach, and develop a team of full-cycle sales reps focused on selling into HR and Benefits leaders at mid-market enterprises (750-2,000 employees). Drive performance through structured onboarding, ongoing coaching, and skill development to ensure every rep is equipped to exceed quota. Partner with Marketing, Customer Success, and Product teams to build scalable go-to-market strategies and improve sales execution. Own team pipeline management, forecasting accuracy, and business reviews with the VP of Sales to ensure predictable revenue outcomes. Represent the company at client meetings, industry events, and conferences to expand market presence and strengthen executive relationships. Occasional travel may be required for such events. Contribute strategic insights and innovative approaches to positioning our solutions in a competitive HR/Benefits market. What success looks like in this role: Achieve sales targets as assigned Hire, develop and retain talent Collaborate cross functionally to drive new pipeline and wins What we expect from you: Previous track record of success in achieving sales targets 2+ years of sales leadership experience Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.) Strong working knowledge of the benefits space Proactive approach to activating new customers Experience developing creative solutions to complex problems Strong statistical and analytical skills The ability to travel up to 10% of the year (if required) The target base salary range for this position is $132,000 - $165,000 with a OTE range of $264,000 - $330,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location , internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available. Employer sponsored 401(k) match of up to 2% A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Operations Analytics & Workforce Optimization, the Analyst, Care Support Workforce Optimization will ensure the right people and capacity are in place within the Care Support department to meet member and provider needs efficiently. This role is part of the Operations Analytics & Workforce Optimization team-within the broader Operations Intelligence function-and plays a critical role in driving efficient service delivery and strategic workforce planning. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: Own forecasting of inbound volume to Care Support, broken down by channel and request category. Develop and manage dynamic workforce management models to balance member and provider satisfaction, while enabling scenario analysis. Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions. Serve as a strategic partner to Care Support leadership, providing guidance on resourcing decisions and capacity planning. Act as the primary liaison for Care Support workforce optimization in cross-functional initiatives, collaborating with teams such as Product, Marketing, and Customer Success. What success looks like: Volume forecast accuracy: High forecast accuracy for inbound Care Support volume Workforce management plan adherence: Strong alignment and adherence to workforce management plans across the Care Support team Care Support SLAs: Improved SLA performance metrics (e.g., time to first reply, time to resolution) attributed to your planning models Internal partner satisfaction: Care Support leadership views you as a trusted strategic partner, not just an analytics provider What you'll bring: Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree preferred Minimum of 3-5 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech) Experience with workforce management or capacity planning is a plus Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex); experience with workforce management tools is preferred Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. A builder's mindset - comfortable establishing frameworks, processes, and standards in a scaling environment. The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionPayroll Specialist The Payroll Specialist is responsible for processing and managing multi-state payroll operations for our organization, ensuring accuracy, compliance, and efficiency. This role involves maintaining payroll records, processing tax filings, handling employee inquiries, and collaborating with HR and Finance to ensure seamless payroll processing. The Payroll Specialist plays a critical role in ensuring employees are paid accurately and on time while adhering to all federal, state, and local regulations. Essential Functions: Accurately process bi-weekly and monthly payroll for all multi-state employees and 1099s, ensuring timely submission. Review and validate payroll data, including, but not limited to hours worked/visits, overtime, bonuses, and deductions. Process off-cycle payrolls and retroactive payments as needed. Ensure proper calculation and withholding of payroll taxes, benefit deductions, 401K, and garnishments. Maintain and update employee payroll records, including new hires, terminations, and change of status. Manage 401(k) contributions and transfers, ensuring timely and accurate processing in coordination with HR. Understand tax withholding requirements for multi-state and local taxes and set up taxes from employees based on their worked-in and lived-in locations. Perform routine audits and process adjustment entries (year-to-date taxes, taxable wages, earnings and deduction) on employee records Partner with HR to align payroll processing with benefits administration, leave tracking, and compliance initiatives. Ensure compliance with the Affordable Care Act (ACA) by tracking employee eligibility, maintaining accurate records, and assisting with annual reporting requirements. Assist with payroll audits, reconciliation, and reporting as needed. Ensure compliance with all federal, state, and local payroll laws, including tax reporting and deductions. Respond to employee inquiries regarding payroll, deductions, direct deposit, tax withholdings, employee verification, and unemployment requests. Investigate and resolve payroll discrepancies, collaborating with HR and Finance as needed. Provide guidance to employees on payroll policies and procedures. Serve as the primary point of contact for Family and Medical Leave (FMLA) and Americans with Disabilities Act (ADA) requests, ensuring compliance with federal, state, and local laws. Maintain accurate records and documentation of FMLA and ADA cases, ensuring confidentiality and adherence to organization policies. Partner with HR on the process of leave administration, including eligibility determination, documentation, approvals, and return-to-work coordination. Support HR investigations related to leave misuse, ensuring compliance with applicable policies and laws. Ensure all employee documentation, including leave requests, performance management records, benefits, and other employment-related documents, are accurately recorded, properly signed, and securely maintained in employee files in compliance with organization policies and legal requirements. Analyze and recommend new approaches, policies, and procedures to improve efficiency. Participate in team meetings and contribute to quality improvement initiatives. Adhere to practice policies, procedures, and protocols including confidentiality. Remote position Qualities & Skills: Excellent verbal and written communication. Ability to multitask and work in a fast-paced environment. Strong Knowledge of Microsoft Office Suite. Proven ability to work collaboratively within a team environment. Outstanding problem solver and analytical thinking skills Attention to detail and ability to prioritize Ability to maintain confidentiality Education & Experience: High School diploma or equivalent required. Bachelor's degree preferred 1+ year(s) of experience performing payroll, including but not limited to timecard uploads, auditing payroll changes/timecard entries and payroll processing Experience processing a multi-state payroll ADP work force now experience Preferred Benefits: Health/Vision/Dental Insurance Benefits for Full Time Employees 401K Plan for all Full Time Employees Collaborative and supportive work environment Work-life balance initiatives

Reporting to the SVP of Sales, The Senior Director of Enterprise Sales is responsible for leading and managing a team of Account Executives to drive revenue growth within the 10,000-30,000 EE employer space. This includes developing and executing sales strategies, identifying new business opportunities, establishing relationships with key clients, and providing guidance and support to the sales team. Additionally, the Senior Director of Enterprise Sales is responsible for analyzing market trends and customer needs to continuously improve sales performance and drive business growth. This is a full time, remote opportunity on our team. Occasional travel will be required for in-person customer meetings and team events. What you'll be doing: * Develop and implement strategic sales plans that align with the company's overall objectives and revenue goals. * Lead and manage the sales team, providing mentorship and guidance to help them meet their individual and team goals. * Collaborate with other departments (such as marketing, Strategic Alliances, Clinical Sales, and product development) to ensure that the sales team has the necessary resources and support to effectively hit their targets. * Analyze sales data to identify trends and opportunities for improvement, and use this information to inform future sales strategies. * Maintain relationships with key clients and partners, and actively seek out new business opportunities. * Establish and maintain a strong sales culture that promotes teamwork, accountability, and a focus on achieving results. * Partner in developing and managing the sales budget, ensuring that resources are allocated effectively to meet sales targets and support business growth. * Keep up to date with industry trends and best practices, and make recommendations for new sales techniques or technologies to help the company stay ahead of the competition. * Prepare regular reports on sales performance (forecasting, pipeline health, etc) and present these to senior management, providing insight into key metrics such as revenue, customer acquisition, and market share. What success looks like: * Exceeding overall team sales quota on a quarterly and annual basis * Achieving high breadth of performance across the sales team (e.g., majority of AEs meeting or exceeding quota) * Consistently meeting or surpassing pipeline generation targets required to attain quota * Increasing win rates and reducing average deal cycle time * Driving high levels of team engagement, retention, and performance What we expect from you: * Bachelor's degree in Business, Marketing, or related field; MBA is a plus * Minimum of 10 years of experience in sales, with at least 5 years in a senior leadership role * Proven track record of success in driving revenue growth and achieving sales targets in benefits and/or healthcare * Experience managing a large and diverse sales team * Strong analytical and problem-solving skills with a data-driven mindset * Excellent communication and interpersonal skills for effective internal and external collaboration * Deep understanding of the B2B sales process, including lead generation, qualification, and closing * Demonstrated ability to create and implement scalable sales strategies * Proficiency with CRM and other sales technologies * Comfortable working in a fast-paced, high-growth environment * Inspirational leadership style with a focus on accountability and coaching The target base salary range for this position is $184,00-$230,000, and is part of a competitive total rewards package including variable pay, stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. * Employer sponsored 401(k) match of up to 2% for retirement planning * A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. * We offer competitive paid time off policies including vacation, sick leave and company holidays. * At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. * Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. * Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. * Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription * Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care * Up to $1,000 Professional Development Reimbursement a year. * $200 per year donation matching to support your favorite causes.

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Clinical Program Manager plays a pivotal role in advancing Spring Health's leadership in responsible and ethical AI innovation for mental health. This role combines clinical expertise, stakeholder facilitation, and an understanding of AI systems to guide the work of the AI Safety & Ethics in Mental Health Council and ensure that AI product development is grounded in clinical integrity, safety, and compassion. This role will reside in our Clinical Product team under the Chief Medical Officer and collaborate across Clinical, Product, Research, and Legal/Compliance teams to build and implement the processes, reviews, and structures that support the rapid and responsible development of AI tools for mental health. This is a full-time, fully remote position and occasional travel may be required for team or company events. What you'll do: AI Safety & Ethics Council Leadership Program manage the AI Safety & Ethics in Mental Health Council, including meeting facilitation, agenda planning, documentation, and implementation of recommendations. Partner with executive sponsors and Council members to ensure a rapid feedback loop for the development of VERA-MH, the first open-source benchmark for safe and ethical AI for mental health use cases. Clinical Oversight & Product Collaboration Serve as the clinical representative in AI product development, helping teams design and evaluate models and features that are safe, clinically appropriate, and patient-centered. Review and assess AI use cases, prototypes, and outputs for clinical accuracy, relevance, and potential risk. Coordinate new product features across the larger clinical product development to ensure a clinically sound, high-quality user experience. Collaborate with Product, Data Science, and Clinical teams to evolve clinical quality criteria and review processes for AI-driven tools. Provide feedback on human-in-the-loop systems, escalation protocols, and mitigation strategies for ensuring safe AI products. What success looks like in this role: Strengthen and Scale the AI Safety & Ethics Council's Impact Create and distribute decks and pre-read materials for quarterly council meetings Ensure 100% on-time delivery of Council recommendations to the relevant Product and Clinical teams. Support the development of the Council's go-forward strategy, including working norms, members, comms cadence, etc. Advance Clinical Validation of AI Products Contribute to peer-reviewed publications showcasing Spring's leadership in AI safety in mental health. Build clinical safety tooling to pursue a goal of zero bad AI outcomes Build AI clinical tooling to hit utilization & safety targets set by the product team What you'll bring: 5+ years of experience in clinical operations, healthcare technology, or digital health, with exposure to AI, data science, or product development. Independently licensed with a masters or doctoral level license in a mental health field (LPC/LMHC, LSW, PhD/PsyD, MD) and demonstrated ability to translate clinical expertise into operational and product guidance. Proven experience coordinating complex, cross-functional initiatives with multiple stakeholders. Strong understanding of AI systems, associated risks in healthcare, and best practices for AI safety, fairness, and transparency. Exceptional communication, facilitation, and stakeholder management skills, with experience engaging clinicians, engineers, product managers, and executives. Analytical and structured problem-solving abilities, with attention to detail and an ability to balance clinical rigor with practical implementation. Familiarity with regulatory and ethical frameworks (e.g., HIPAA, GDPR, APA ethics, FDA's digital health guidance) is a plus. Experience in mental or behavioral health settings strongly preferred. The target base salary range for this position is $172,400 - $190,000 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary based on experience, location, internal pay equity, and other relevant considerations. We review all employee compensation annually using the Radford Global Compensation Database to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Consultant Marketing Manager plays a critical role in driving awareness, engagement, and revenue growth through the consultant channel. This role owns the strategy and execution of consultant-facing marketing programs that educate, enable, and activate brokers and consultants to influence employer decision-making and drive adoption of Spring Health's solutions. Through compelling campaigns and engagement strategies, this manager creates programs that turn consultants into champions of Spring Health-equipping them to understand our value story, advocate for our solutions, and expand our presence across their client networks. Working cross-functionally with Sales, Partnerships, Product Marketing, Events, and Growth Marketing, the Senior Consultant Marketing Manager builds scalable programs that increase consultant engagement, generate qualified opportunities, and influence both new and expansion deals. Success is measured by growth in influenced pipeline, consultant awareness and engagement.This is a full-time, remote role reporting to our Partner Marketing Team Lead, with approximately 30% travel required. What You'll Be Doing Lead the strategy and execution of multi-market Consultant Roadshows, including data analysis, communications and performance tracking to strengthen consultant engagement and influence. Manage and evolve the Consultant Advisory Council (CAC) owning communications, briefings, membership activation, event content and the 2026 strategy refresh to deepen consultant partnership and drive referral opportunities. Serve as project lead for the ROI narrative, collaborating with product marketing to strengthen our value story and equip consultants with proof points that drive client conversions. Plan and execute scalable consultant-facing events (hosted, partner and event-in-a-box programs) designed to increase reach, nurture relationships and generate qualified opportunities through the consultant ecosystem. Build and optimize consultant nurture programs and Outreach sequences to support ongoing education, engagement and pipeline activation. Create and manage consultant collateral and assets including landing pages, newsletters, and campaign materials that reinforce our value proposition and accelerate deal influence. Lead consultant campaigns such as RFP activations, awareness initiatives and seasonal gifting to maintain visibility and drive top-of-funnel activity. Develop consultant-focused messaging and content that clearly communicates ROI, differentiation, and key outcomes to increase consultant advocacy and influence on employer decisions. Oversee consultant advertising and sponsorships to expand awareness and reinforce our leadership position across key consulting firms and markets. Collaborate closely with the Consultant Revenue Team to align marketing initiatives with sales objectives Oversee consultant marketing budgets to ensure impactful, ROI-driven investment What success looks like in this role: Consultant-Influenced Pipeline: Strengthen consultant impact on pipeline growth and revenue acceleration. Consultant Firm Penetration: Deepen engagement with top strategic consultant firms to expand market reach. Consultant Enablement Utilization: Drive consistent adoption of co-marketing assets and participation in enablement initiatives. Consultant NPS and Advocacy: Elevate consultant satisfaction, loyalty, and advocacy for Spring Health. Consultant Event Engagement (CAC, Summit, Roadshows): Drive target participation and satisfaction among priority firms, strengthening engagement and influence on key opportunities What You'll Bring Minimum of 5 years of B2B marketing experience, ideally within healthcare, benefits or HR technology, with a strong understanding of the consultant and broker ecosystem and its impact on employer decision-making. Proven success designing and executing marketing programs that generate measurable revenue, pipeline, and referral growth through consultant or channel partnerships. Exceptional storytelling, content development, and writing skills with the ability to translate complex value propositions into consultant-ready narratives that drive action. Strong project management and organizational skills; able to lead multiple programs simultaneously and influence cross-functional teams effectively. Experience developing executive communications and relationship-based marketing initiatives that drive measurable commercial outcomes. Familiarity with CRM and marketing automation tools (e.g., Salesforce, HubSpot, Outreach) to build, launch, and measure channel and consultant engagement campaigns. Collaborative and proactive approach, with the ability to lead through influence and work seamlessly across marketing, sales, and partnerships to drive shared growth goals. The target base salary range for this position is $125,520 - $156,900, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Reporting to the Senior Director of Operations Intelligence, the Director of Operations Analytics & Workforce Optimization will lead a team that defines how Spring Health's Operations organization uses data to drive performance, efficiency, and scalability. This leader will combine analytical depth with strategic acumen, serving as a trusted thought partner and advisor to the leaders of the Operations functional departments on their most critical business priorities. The ideal candidate is a strategic systems thinker who is equally comfortable designing frameworks and engaging at the executive level - shaping how Spring Health runs its global Operations through analytics, planning, and workforce optimization. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: * Lead a strategic analytics Center of Excellence: Develop frameworks, tools, and governance necessary for Operations functional teams to effectively measure performance, identify improvement opportunities, and optimize resource allocation, leveraging analytics and AI-powered solutions. * Serve as a strategic advisor to Operations leadership: Partner directly with Ops leaders to diagnose challenges, define success metrics, and use data to inform strategic decisions. * Own workforce management strategy: Build and govern scalable capacity planning, forecasting, and staffing models to ensure optimal alignment of resources with member and provider demand. * Define and standardize how Operations measures success: Create common KPI definitions, dashboard structures, and reporting methodologies that establish a single source of truth across all functions. * Collaborate cross-functionally: Partner with teams such as Finance, BI, and Product to ensure alignment on data infrastructure, definitions, and reporting consistency. * Develop and mentor a high-performing team: Build and lead a group of analysts and planners who bring rigor, curiosity, and influence to every engagement. What success looks like: * Internal partner satisfaction: Operations leaders view you and your team as an embedded strategic partner - not a reporting function. * Impact of analytics-driven initiatives on operational KPIs: Clear, consistent, and actionable frameworks guide data-driven decision-making across all Ops departments. * Reduction in manual or duplicative reporting across Operations: Stakeholders consistently leverage analytics - powered by AI wherever possible - to improve performance, resource allocation, and scalability. * Workforce management forecast accuracy: Forecasting and capacity planning are accurate, trusted, and proactively used in leadership discussions. * Employee Thriving score: A high-performing analytics and WFM team that operates with strategic focus and business fluency. What you'll bring: * 10+ years of experience in operations strategy, analytics, or a related role (e.g., management consulting), preferably within healthcare; 5+ years in a leadership role. * Expertise in workforce management or capacity planning is a plus. * Demonstrated ability to partner with senior executives to solve complex business challenges using data and structured analysis. * Strong command of data and visualization tools (e.g., Looker, SQL, Hex). * Exceptional communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. * A builder's mindset - comfortable establishing frameworks, processes, and standards in a scaling environment. * Strong leadership presence and ability to develop, motivate, and empower analytical talent. The target base salary range for this position is $164,900 - $214,450, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. * Employer sponsored 401(k) match of up to 2% for retirement planning * A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. * We offer competitive paid time off policies including vacation, sick leave and company holidays. * At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. * Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. * Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. * Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription * Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care * Up to $1,000 Professional Development Reimbursement a year. * $200 per year donation matching to support your favorite causes.

The Payroll Specialist is responsible for processing and managing multi-state payroll operations for our organization, ensuring accuracy, compliance, and efficiency. This role involves maintaining payroll records, processing tax filings, handling employee inquiries, and collaborating with HR and Finance to ensure seamless payroll processing. The Payroll Specialist plays a critical role in ensuring employees are paid accurately and on time while adhering to all federal, state, and local regulations. Essential Functions: Accurately process bi-weekly and monthly payroll for all multi-state employees and 1099s, ensuring timely submission. Review and validate payroll data, including, but not limited to hours worked/visits, overtime, bonuses, and deductions. Process off-cycle payrolls and retroactive payments as needed. Ensure proper calculation and withholding of payroll taxes, benefit deductions, 401K, and garnishments. Maintain and update employee payroll records, including new hires, terminations, and change of status. Manage 401(k) contributions and transfers, ensuring timely and accurate processing in coordination with HR. Understand tax withholding requirements for multi-state and local taxes and set up taxes from employees based on their worked-in and lived-in locations. Perform routine audits and process adjustment entries (year-to-date taxes, taxable wages, earnings and deduction) on employee records Partner with HR to align payroll processing with benefits administration, leave tracking, and compliance initiatives. Ensure compliance with the Affordable Care Act (ACA) by tracking employee eligibility, maintaining accurate records, and assisting with annual reporting requirements. Assist with payroll audits, reconciliation, and reporting as needed. Ensure compliance with all federal, state, and local payroll laws, including tax reporting and deductions. Respond to employee inquiries regarding payroll, deductions, direct deposit, tax withholdings, employee verification, and unemployment requests. Investigate and resolve payroll discrepancies, collaborating with HR and Finance as needed. Provide guidance to employees on payroll policies and procedures. Serve as the primary point of contact for Family and Medical Leave (FMLA) and Americans with Disabilities Act (ADA) requests, ensuring compliance with federal, state, and local laws. Maintain accurate records and documentation of FMLA and ADA cases, ensuring confidentiality and adherence to organization policies. Partner with HR on the process of leave administration, including eligibility determination, documentation, approvals, and return-to-work coordination. Support HR investigations related to leave misuse, ensuring compliance with applicable policies and laws. Ensure all employee documentation, including leave requests, performance management records, benefits, and other employment-related documents, are accurately recorded, properly signed, and securely maintained in employee files in compliance with organization policies and legal requirements. Analyze and recommend new approaches, policies, and procedures to improve efficiency. Participate in team meetings and contribute to quality improvement initiatives. Adhere to practice policies, procedures, and protocols including confidentiality. Remote position Qualities & Skills: Excellent verbal and written communication. Ability to multitask and work in a fast-paced environment. Strong Knowledge of Microsoft Office Suite. Proven ability to work collaboratively within a team environment. Outstanding problem solver and analytical thinking skills Attention to detail and ability to prioritize Ability to maintain confidentiality Education & Experience: High School diploma or equivalent required. Bachelor's degree preferred 1+ year(s) of experience performing payroll, including but not limited to timecard uploads, auditing payroll changes/timecard entries and payroll processing Experience processing a multi-state payroll ADP work force now experience Preferred Benefits: Health/Vision/Dental Insurance Benefits for Full Time Employees 401K Plan for all Full Time Employees Collaborative and supportive work environment Work-life balance initiatives

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is seeking a highly strategic and results-driven Senior Director of Marketing Programs to join our dynamic team. Reporting directly to the VP of B2B Growth Marketing, this role will play a crucial part in driving prospect and customer engagement and achievement of pipeline and revenue goals through customer-centric, modern marketing programs. You and your team will develop and manage a portfolio of integrated marketing programs that drive measurable results in account penetration, contact and relationship progression and revenue acceleration. You'll work closely with sales leadership, revenue operations, business development, product marketing, marketing operations, events and others to strategically plan and execute marketing programs aligned to the goals of the business. The ideal candidate is a passionate B2B marketer with successful marketing programs management experience, a natural and deep appreciation for campaign development and digital marketing, and is, by nature, very data-driven and able to regularly analyze program effectiveness to look for ways to optimize outcomes. There is a strong preference for this position to be based in NYC and operate under a hybrid model, with three days per week in our HQ at 60 Madison Ave office. What you'll do: Plan, organize and execute marketing programs to drive engagement, generate new business leads and grow existing business within our target accounts, including both one to many and one to few ABX programs Leverage predictive analytics and intent data tools and other leading edge martech to drive highly targeted prospects from lead to close Work with content marketing and product marketing to align on core messaging and elevate the quality of execution along each step of the buyer journey Work with digital teams to conduct A/B testing of messaging to improve response and conversion rates Forge strong partnerships with sales organization to ensure seamless execution of campaigns at the segment level, adapting strategies to segment nuances Lead, educate and coach sales and marketing teams on marketing campaign efforts Manage the marketing programs budget and provide closed-loop communication about spending and planned allocations Evaluate, select and manage outside vendors (e.g., technology partners, data providers, agencies) that may contribute to named-account marketing Measurement, reporting and analytics: Report on program results including engagement, contacts, meetings and opportunities; ensure ROI is measured for all campaigns on an ongoing cadence What success looks like: The right accounts are being targeted and showing stronger engagement week by week. Campaigns consistently generate qualified meetings and new opportunities. Sales and BD teams feel supported and can see how marketing is helping them. Program results are reviewed often and used to make improvements quickly. Teams know who owns what and work together smoothly. Pipeline goals are met or exceeded with reliable reporting on impact. Leadership has confid ence in the plan, the process, and the results. What you'll bring: Strategic, results-driven mindset with a proven ability to maintain successful relationships with sales and translate business needs to marketing programs and pipeline 10-15+ years enterprise marketing experience in a role managing multi-channel marketing campaigns/programs with at least 5 years in ABX and people management Ability to lead with a digital first mindset and leverage data-driven digital marketing technologies in demand creation and pipeline acceleration Strong SEM, paid social and 3rd party paid media expertise Creative thinker who is adept at working on multiple projects simultaneously in a fast-paced environment, and comfortable adding new ideas Detail oriented with strong program management skills, balanced with the ability to think strategically Expertise in ABX best practices and martech landscape Metrics driven with demonstrated analytical skills Strong written and oral communication skills The target base salary range for this position is $199,090 - $248,860, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Federal Sales Director to join our team and help maximize a massive market opportunity. There is so much potential to provide mental health services to members of the nation's federal government agencies and we're looking for someone passionate to help us capture it. This is a full-time remote position on our team reporting to the VP Sales, Public Sector. This role may require occasional travel. What you'll be doing: Develop and implement a comprehensive sales strategy to promote Spring Health's mental health services to federal entities. Identify and prioritize target agencies, departments, and opportunities within the federal government. Build and maintain strong relationships with key stakeholders, including government officials, agency leaders, and decision-makers. Attend industry conferences, meetings, and events to network and promote Spring Health's services. Drive the entire sales process from prospecting to securing federal contracts, ensuring achievement of sales targets and revenue goals. Prepare and deliver compelling presentations, proposals, and contracts to prospective clients. Collaborate with the marketing team to develop targeted campaigns and materials to support sales efforts. Conduct market research to stay informed about industry trends, competitive landscape, and potential opportunities. Monitor and report on sales performance, pipeline development, and market trends. Note: this role may also hold a small geography for our SLED portfolio, given the pace of significant federal opportunities. What success looks like in this role: Meet and exceed annual pipeline generation targets Meet and exceed annual sales targets What we expect from you: 10+ years of experience in sales, with at least 5 years in a federal sales role. Proven track record in sales, particularly in securing government contracts and partnerships. Strong understanding of government processes, regulations, and legislative dynamics. Excellent negotiation, communication, and interpersonal skills. Ability to work collaboratively with senior executives and cross-functional teams. A deep passion to transform the U.S. healthcare system, especially mental health Outstanding communication skills and a thoughtful and collaborative approach to sales Entrepreneurial focus with a determination to succeed in an innovative, fast-paced environment with a high tolerance for ambiguity Humility, resourcefulness, directness, ambition, extreme comfortability with change Emotional intelligence and an empathetic nature The target base salary range for this position is $160,000 - $200,000 and is part of a competitive total rewards package including stock options, benefits and variable pay. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionPayroll Specialist The Payroll Specialist is responsible for processing and managing multi-state payroll operations for our organization, ensuring accuracy, compliance, and efficiency. This role involves maintaining payroll records, processing tax filings, handling employee inquiries, and collaborating with HR and Finance to ensure seamless payroll processing. The Payroll Specialist plays a critical role in ensuring employees are paid accurately and on time while adhering to all federal, state, and local regulations. Essential Functions: Accurately process bi-weekly and monthly payroll for all multi-state employees and 1099s, ensuring timely submission. Review and validate payroll data, including, but not limited to hours worked/visits, overtime, bonuses, and deductions. Process off-cycle payrolls and retroactive payments as needed. Ensure proper calculation and withholding of payroll taxes, benefit deductions, 401K, and garnishments. Maintain and update employee payroll records, including new hires, terminations, and change of status. Manage 401(k) contributions and transfers, ensuring timely and accurate processing in coordination with HR. Understand tax withholding requirements for multi-state and local taxes and set up taxes from employees based on their worked-in and lived-in locations. Perform routine audits and process adjustment entries (year-to-date taxes, taxable wages, earnings and deduction) on employee records Partner with HR to align payroll processing with benefits administration, leave tracking, and compliance initiatives. Ensure compliance with the Affordable Care Act (ACA) by tracking employee eligibility, maintaining accurate records, and assisting with annual reporting requirements. Assist with payroll audits, reconciliation, and reporting as needed. Ensure compliance with all federal, state, and local payroll laws, including tax reporting and deductions. Respond to employee inquiries regarding payroll, deductions, direct deposit, tax withholdings, employee verification, and unemployment requests. Investigate and resolve payroll discrepancies, collaborating with HR and Finance as needed. Provide guidance to employees on payroll policies and procedures. Serve as the primary point of contact for Family and Medical Leave (FMLA) and Americans with Disabilities Act (ADA) requests, ensuring compliance with federal, state, and local laws. Maintain accurate records and documentation of FMLA and ADA cases, ensuring confidentiality and adherence to organization policies. Partner with HR on the process of leave administration, including eligibility determination, documentation, approvals, and return-to-work coordination. Support HR investigations related to leave misuse, ensuring compliance with applicable policies and laws. Ensure all employee documentation, including leave requests, performance management records, benefits, and other employment-related documents, are accurately recorded, properly signed, and securely maintained in employee files in compliance with organization policies and legal requirements. Analyze and recommend new approaches, policies, and procedures to improve efficiency. Participate in team meetings and contribute to quality improvement initiatives. Adhere to practice policies, procedures, and protocols including confidentiality. Remote position Qualities & Skills: Excellent verbal and written communication. Ability to multitask and work in a fast-paced environment. Strong Knowledge of Microsoft Office Suite. Proven ability to work collaboratively within a team environment. Outstanding problem solver and analytical thinking skills Attention to detail and ability to prioritize Ability to maintain confidentiality Education & Experience: High School diploma or equivalent required. Bachelor's degree preferred 1+ year(s) of experience performing payroll, including but not limited to timecard uploads, auditing payroll changes/timecard entries and payroll processing Experience processing a multi-state payroll ADP work force now experience Preferred Benefits: Health/Vision/Dental Insurance Benefits for Full Time Employees 401K Plan for all Full Time Employees Collaborative and supportive work environment Work-life balance initiatives

Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring a full time Senior Customer Success Manager to join our team, reporting directly to the Senior Manager of Customer Success. In this role, you will be asked to take ownership of your enterprise book of business, building impactful relationships and showing the value in their mental health solution with day to day points of contacts as well as economic buyers. This is a full time position that is fully remote. Please note there will be a travel component for both client facing travel as well as internal related events. What you'll be doing: Serve as the product expert and mental health advocate for an enterprise book of business. Develop and maintain positive working relationships with multiple customers and consultants. Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics. Own the full customer lifecycle from implementations to engagement strategies to contract renewals. Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations. Work cross-functionally to provide key customer feedback and process improvements. Provide sales support as needed. What success looks like in this role: Grow Pipeline: Add new opportunities through discovery with customers and/or consultants Meet Revenue Goals: Achieve or exceed annual revenue targets by leveraging internal Subject Matter Experts, consultants and fellow Customer Success team members Build Advocacy: Develop multithreaded relationships within your book of business Educate: Bring ideas on best approaches for engagement tactics based on a customers demographics or painpoints Collaborate Effectively: Work seamlessly with cross-functional teams to foster shared success. What we expect from you: You have a minimum of 5 years experience in account management, customer success, implementation or healthcare management. You have experience in upselling and retaining customers to drive additional revenue. You have experience using SaaS-based solutions and platforms. You have experience owning the life cycle contract renewals. You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction. You have a deep passion to transform the U.S. healthcare system, especially mental health. You have the willingness and ability to travel as needed (approx. 15%). You have a Bachelor's degree or higher, preferred. The target base salary range for this position is $106,400 - $138,400, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

We are seeking a Senior Manager, Commercial Sales to lead a high-performing team of 4-8 Account Executives and capture a significant opportunity in the HR/Benefits market. In this role, you will drive revenue by developing talent, scaling best practices, and partnering cross-functionally to optimize go-to-market execution. You will report into the Director of Commercial Sales. This role is full-time and can be fully remote, however, east coast base and NYC accessible is preferred. Occasional travel may be required for in person team meetings or events. What you'll be doing: * Lead, coach, and develop a team of full-cycle sales reps focused on selling into HR and Benefits leaders at mid-market enterprises (750-2,000 employees). * Drive performance through structured onboarding, ongoing coaching, and skill development to ensure every rep is equipped to exceed quota. * Partner with Marketing, Customer Success, and Product teams to build scalable go-to-market strategies and improve sales execution. * Own team pipeline management, forecasting accuracy, and business reviews with the VP of Sales to ensure predictable revenue outcomes. * Represent the company at client meetings, industry events, and conferences to expand market presence and strengthen executive relationships. Occasional travel may be required for such events. * Contribute strategic insights and innovative approaches to positioning our solutions in a competitive HR/Benefits market. What success looks like in this role: * Achieve sales targets as assigned * Hire, develop and retain talent * Collaborate cross functionally to drive new pipeline and wins What we expect from you: * Previous track record of success in achieving sales targets * 2+ years of sales leadership experience * Working knowledge of Google Office Suite (Google Docs, Sheets, Slides, Forms, etc.) * Strong working knowledge of the benefits space * Proactive approach to activating new customers * Experience developing creative solutions to complex problems * Strong statistical and analytical skills * The ability to travel up to 10% of the year (if required) The target base salary range for this position is $132,000 - $165,000 with a OTE range of $264,000 - $330,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria. * Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available. * Employer sponsored 401(k) match of up to 2% * A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. * Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary * We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. * Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. * Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. * Up to $1,000 Professional Development Reimbursement a year. * $200 per year donation matching to support your favorite causes.