Intensive in-home counselor jobs in Coconut Creek, FL - 404 jobs

Borinquen Medical Centers is based in Miami, FL and is seeking to hire a full-time Outreach Specialist. Responsible for informing the community and creating awareness about Borinquen Medical Centers (BMC) services, including: substance use, mental health, HIV prevention, and prevention education on the risks of substance misuse, HIV/AIDS, and STDs. The Behavioral Health Outreach Specialist also conducts outreach in high-risk areas to recruit participants for testing and BMC services, provides needed linkages to service provision for individuals with mental health, substance use and/or co-occurring disorders, and participates in the coordination and facilitation of presentations to educate the community about our services. TASKS AND RESPONSIBILITIES Assist Project Director and Behavioral Health Lead Navigator in SAMHSA annual reports, continuation applications, etc. for Behavioral Health Department. Assist Project Director and Behavioral Health Lead Navigator with integration of behavioral health services and communication between disciplines (psychiatrists, physicians, APRNs, LCSWs, LMHCs, etc.). Attend weekly staff meetings, Behavioral Health Department meetings, and BMC general staff meetings. Communicate effectively with supervisor regarding caseloads, issues regarding supervision, and leave requests. Conduct street and community outreach during working hours, including some nights and weekends as needed. Assist Project Director and Behavioral Health Lead Navigator in the creation, scheduling, and presentation of education sessions/groups for HIV, STD awareness, mental health, Life Skills, substance use, and other BMC services. Distribute preventive materials including safe sex kits, condoms, and flyers. Educate target population, newly diagnosed HIV persons, and others about BMC's available services, treatment options, and assist with linkages to services. Engage and educate individuals aged 13 and up in risk-reduction discussions. Ensure all certifications required for your position remain active and that updated copies are submitted for your employee file. Ensure data collection is completed in a timely, accurate and consistent manner, including HIV and STD testing, follow-up questionnaires, and others. Make home visits and reach out to individuals that are high risk, hard to reach, and/or present an adherence problem to treatment. Navigate coordination and expedite services and linkages to additional wrap around care. Perform behavioral screenings and assessments including GPRA, questionnaire data, demographic data collection instruments, pre-post training assessments, and surveys of partners and staff. Assist Project Director and Behavioral Health Lead Navigator in performing periodic review of performance measures to assess progress toward goals, inform program development, and enable fine-tuning of implementation strategies. Present at internal departmental meetings and educate BMC staff about programs and services Provide HIV, hepatitis, and STD testing and counseling. Provide program with community referrals, providing name and location of available van and outreach sites. Recruit participants for all Behavioral Health programs, HIV/hepatitis/STD testing, and prevention services. Work with the Marketing Department to create campaigns and projects for social media. Perform all other duties as assigned by Director of Behavioral Health and/or Behavioral Health Program Managers. REQUIREMENTS Minimum High School Diploma, or equivalent. Outreach experience. Bilingual preferred (Spanish/English or Haitian-Creole/English). Strong interpersonal skills. Valid FL driver's license in good standing. HIV/AIDS 500-501 from DOH.

*Bonus available for qualified candidates Works under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals. Job Specific Duties Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan. Provides educational interventions using developmentally appropriate explanations. Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding. Provides Child Life assessments and normalizes the hospital environment for patients and families. Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional's guidelines for the standard of care; plans & organizes daily routine; meets deadlines for assigned projects. Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback. Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs. Identifies & addresses the learning needs for patients/families; identifies inhibitors to learning process & readiness to learn; adjusts teaching strategies based on age, ethnic & gender issues. Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques. Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care. Utilizes clinical decision making processes to achieve desired patient/family outcomes. Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult. Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met. Serves as unit preceptor for new hires within the Child Life department if competencies are met. Provides support and collaborates professionally with Child Life Activity Assistants. Minimum Job Requirements Bachelor's Degree in Child Life, Child Development, Early Childhood Education, or related field CCLS - Certified ChildLife Specialist required within 1 year of hire American Heart Association AED - maintain active and in good standing throughout employment Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived) Knowledge, Skills, and Abilities General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge. Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit. Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit. Ability to assess, plan, implement and evaluate when delivering Child Life services. Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.

Summary of Responsibilities A Behavioral Health Practitioner (BHP) works under the direction and supervision of a Clinical Manager, providing community-based behavioral health services to individuals with psychiatric illness, substance use issues and/or co-occurring disorders. The BHP must be open and willing to work with culturally and gender diverse groups and individuals to facilitate goals of self-efficacy. This position requires a high degree of self-initiative and motivation. The schedule is flexible, as determined by the person served' s needs and may include early morning, evening or weekend appointments. The position may involve services provided in the designated BHS clinic, driving to persons served homes or various locations within the community where services are provided (if services are offered on-site according to the program and funding source.) It may include telehealth services utilizing both audio and visual communication with individuals. BHPs provide individual, family and group counseling, crisis intervention, conflict resolution, initial assessments to determine level of care, treatment planning, case presentations, presenting psychoeducational information to individuals regarding diagnosis, symptoms, medications, relapse prevention and safety planning. The BHP provides services to both children and adults. The position also includes participating in multidisciplinary case conferences and supervision, treatment plan reviews, developing aftercare treatment and all required documentation utilizing Collaborative Documentation. Essential Duties and Responsibilities •Primary focus is on providing comprehensive clinical services and therapy which includes biopsychosocial assessments, screening and placement for level of care, diagnosis, individual psychotherapy, group therapy, family therapy, brief interventions utilizing evidence-based care and tools and educational counseling services to a caseload of person's served consisting of adults and children. •Community- based mental health services which includes services in the persons served home, school or community location in addition to office and telehealth clinical services. •BHP Licensed Psychotherapists are expected to complete the Certificate of Professional Initiating Involuntary Examination form for any individual meeting Baker Act criteria in their presence. •BHPs and mandatory providers are expected to adhere to all Florida mandatory reporting laws in addition to but not limited to child abuse and elderly abuse. •Complete all required documentation utilizing Collaborative Documentation and all agency formats/standards •Maintain on-going relationships with community agencies and function as a liaison with identified individuals/organizations •Participate in community education/activities program presentations as required JOB DESCRIPTION •Participate in on-going improvement and utilization review activities as well as BHS scheduled training, meetings, and clinical supervision sessions •Adhere to training requirements of BHS •Utilize the current data/clinical computer program (Electronic Health Records System) necessary to perform billing and clinical documentation •Provide services that are medically/clinically necessary •Continually assess for potential risk of crisis, suicide, self-harm and/or homicide. •Collaborate with individual on a clinically appropriate safety plan •Collaborates with other providers on the person's served integrated team other treatment team members regarding person's served progress and needs. •Prepare and works with the person served in transition/discharge planning and relapse prevention •Follow instructions regarding limitation for services brought by utilization management (UM Department) •Adhere to the high standards of health care ethics and quality within this professional field, strictly following agency rules and protocols as well as established regulations. •Attend and participate in supervision sessions as scheduled; applying evidenced-based practices that are embraced by BHS Behavioral Health Practice Guidelines. •Always maintain professionalism, including professional behavior and attire •Meet all deadlines including but not limited to schedules, documentation and timesheets •Performs with excellent people skills by offering requested information, orientation and/or support to the person served in a caring and respectful attitude. •Adhere to all BHS incident reporting and policies. Qualification Required for BHP Level 1 Licensed Practitioner of the Healing Arts or BHP Licensed includes any of the following: 1.Marriage and family therapists licensed in accordance with Chapter 491, F.S. 2.Clinical social workers licensed in accordance with Chapter 491, F.S 3.Mental health counselors, licensed in accordance with Chapter 491, F.S. 4.Psychologists licensed in accordance with Chapter 490, F.S. SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, write and speak in English. Bi-lingual candidates are preferred/helpful. Must be able to read and comprehend simple instructions, short correspondence, and memorandums. Agility to effectively communicate information both orally and written on one-to-one and small group situations to person's served and other employees. Job Type: Full-time Pay: $80,000.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Work Location: In person

Alpert Jewish Family Service is looking for a Per Diem Licensed Mental Health Therapist (LCSW/LMHC) to work with our collaborative team of professionals. Our Licensed Mental Health Therapists have a broad-based experience in psychotherapy and provide direct service for agency clients including individuals, couples, groups and families. We have offices in Boynton Beach, West Palm Beach and Palm Beach Gardens. About Alpert Jewish Family Service (Alpert JFS) While Alpert JFS is grounded in compassion and guided by Jewish values, our employees come from diverse faith backgrounds and are invested in the agency's mission to strengthen our entire community by empowering individuals and families through the delivery of comprehensive human services. Since 1974, Alpert JFS, a 501(c)(3) not-for-profit organization, has strengthened and enriched the lives of men, women, and children of all ages. We do this through a continuum of focused programs addressing the well-being of children and families of all ages, the independence and well-being of older adults, and the optimal quality of life for individuals with special needs. Requirements Master's or higher-level degree from an accredited school in an area of Mental Health and a valid license in the State of Florida. 2+ years of experience as an independently licensed clinical therapist: LCSW, LMHC or PsyD/PhD (Telemedicine experience preferred). Proficiency with Electronic Medical Records and other technologies such as Microsoft Office. Problem solving, analytical, communication and crisis management skills are necessary to assist clients and/or caregivers who may be in distress. Alpert JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Drug Free Workplace

Requisition No: 859050 Agency: Department of Education Working Title: EMPLOYMENT PROGRAM COUNSELOR - 48007167 (BLIND SERVICES) Pay Plan: Career Service Position Number: 48007167 Salary: $47,349.96 to $52,084.96 Annually Posting Closing Date: 01/29/2026 Total Compensation Estimator Tool Florida Department of Education Division of Blind Services Bureau of Client Services & Program Support Location: District 10/West Palm Beach (Palm Beach County) Position Title: Employment Program Counselor (Human Services Program Consultant III) (Career Service) Salary Range:$47,349.96 to $52,084.96 Annually CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months. APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: * Your Candidate Profile (application) must be complete in its entirety. * Work History (in easy to review chronological order) Consists of: * Any position held by a State of Florida Agency * Any position held by a Florida University * All periods of employment from high school graduation * All periods of current or prior unemployment * Gaps 3 months or more must be accounted for* * Any Education * Any Volunteer Experience * Your resume and application must match * *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. * It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application. * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements: * The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system. * If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only. * If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. Office Contact: Aaron Gaspard, HR Liaison Phone: ************ Job Description: This position is in the Division of Blind Services, District 10 West Palm Beach Office. The Employment Program Counselor works with DBS clients and local businesses and other federal, state, public and non-profit employers, providing unique, specialized services to blind adults and children through the vision rehabilitation process, including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children's, and Vocational Rehabilitation Services. Duties and Responsibilities: (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: * Maintain and practice a current understanding of FDOE and DBS policies and guidelines regarding information security. * Provide unique, specialized services to blind adults and children throughout the vision rehabilitation process including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children's, and Vocational Rehabilitation services. * Conduct outreach activities to increase on-the-job training, apprenticeships, work-based learning, volunteering, and employment opportunities. * Participate in job development, placement and follow-up activities of clients and utilize specific assessment tools as directed by policies and procedures. * Provide and document required client contacts, initial interview assessments, plan development, closure reports, implement and coordinate services in accordance with timeframes, policies, and procedures specified in the case service manual. * Model and demonstrate the principals of flexibility, adaptability, and approachability - while adhering to applicable laws, rules, policies and procedures. * Exhibit effective communication, collaboration, and cooperation. * Ensure services are expedited to applicants and clients with actual job offers and those who are at risk of losing employment. * Utilize understanding of education and training programs for blind and visually impaired clients to increase attainment of recognized post-secondary credentials that align with the skill needs of industries that lead to career pathways. * Obtain and interpret eye medical/other information to determine eligibility for services in accordance with program procedures. * Develop and amend Individualized Plans of Employment reflecting the required and appropriate services necessary for the client to obtain or maintain competitive integrated employment paying above subminimum wages. * Focus on career pathways by coordinating with education/training programs that provide workforce preparation activities, programs, and services designed to help an individual acquire a combination of academic knowledge and skills. * Coordinate necessary services such as independent living skills, assistive technology, orientation & mobility, supported employment, communication and vocational skills training with local providers. Work cooperatively with community providers, eye medical facilities and government agencies to develop referrals and coordinate services. * Utilize understanding of the Ticket to Work program to assist "ticket holders" in their efforts to find or retain employment for self-sufficiency. * Provide opportunities for and information about recreational/extracurricular activities and advocate for client participation in these types of activities when appropriate. * Provide community education, outreach, guidance, and training about blindness and document those activities in AWARE. * Provide liaison services to schools and participate in the development of Individual Education Plans when requested. * Assist teachers, employers and training sites - when requested - by making adaptations and/or modifications. * Participate in transition staffing and make recommendations for new referrals to the VR program through meetings with the Independent Living/Children's Rehabilitation Specialist on a quarterly basis. * Encourage clients to attain industry-recognized certificates and credentials linked to occupations in high demand. * Encourage the client's development of self-advocacy skills. * Conduct follow-up calls with clients and employers within 90 days of employment start date, as well as at the 180-day and employment anniversary to determine further services and possible job opportunities for other clients. Work with district leadership to ensure additional services are coordinated. * Assist in meeting program goals assigned by the state office and individually by the District Administrator by facilitating successful employment outcomes. * Focus on activities that lead to meeting WIOA performance measures, such as seeking opportunities for students and youth with disabilities to practice workplace skills, encouraging utilization of online job systems, strengthening employer relationships, and promoting integrated employment. * Monitor the provision of services to ensure clients have the functional and independent living skills necessary to achieve the vocational goal. * Develop, maintain, and improve techniques for caseload management, utilizing the electronic client information system (AWARE) to gather accurate data and generate reports. * Promote client satisfaction. Handle and attempt to resolve client issues before moving to the next level (Assistant District Administrator or District Administrator). * Understand various eye conditions and their impact on functional vision and convey this information in employment settings. * Understand the rehabilitation process and abilities, strengths, and capabilities of people who are blind or visually impaired. * Participate in statewide training program. * Other duties as requested. Knowledge, Skills & Abilities: * Knowledge of methods of compiling, organizing and analyzing data. * Ability to utilize problem-solving techniques. * Ability to understand and apply applicable rules, regulations, policies and procedures. * Ability to prioritize workload. * Ability to develop various reports. * Ability to manage people. * Ability to assess budgetary needs. * Ability to formulate policies and procedures. * Ability to communicate effectively. * Ability to establish and maintain effective working relationships with others. * Ability to plan, organize and direct programs or activities. Who We're Looking For: The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. Other Miscellaneous Duties: * Performs other duties as requested. * Some travel is required. Minimum Qualifications: * A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation counseling; or * Four years of professional and relevant experience in a public vocational rehabilitation program. Preference will be given to those with a bachelor's degree. Preferred Qualifications: Preference will be given to candidates with: * A bachelor's or master's degree from an accredited college or university. * Three (3) to five (5) years' experience in a public vocational rehabilitation program. * An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities. * Knowledge of the Workforce Innovation and Opportunity Act (WIOA). * Knowledge of pre-employment transition services. * A Certified Rehabilitation Counselor (CRC) designation; or who is eligible to become a Certified Rehabilitation Counselor (CRC). * A Certified Community Work Incentives Counselor (CWIC) designation. Division of Blind Services Mission Statement: The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians. FLDOE - DIVISION OF BLIND SERVICES (DBS) Working for the State of Florida has Benefits! * State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options) * Nine paid holidays and a Personal Holiday each year. * Student Loan Forgiveness Program (Eligibility required). * Tuition Fee Waivers (Accepted by major Florida colleges/universities). * Maternity and Parental Leave Benefits. * Retirement plan options, including employer contributions. For more information, please visit the FRS Website at: Florida Retirement System (FRS) * Annual and Sick Leave Benefits. * Flexible Spending Accounts. * Ongoing comprehensive training provided. * Highly skilled, professional environment. For a more complete list of benefits, visit the My Benefits Website at: State of Florida Benefits * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customers' experiences and ourselves. * We offer rewarding experiences for reliable, compassionate and professional employees. Leave Information: (CS) * Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. * Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month. Background Screening Requirement: It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. Selective Service System (SSS) and Requirement: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

SUMMARY: The MSW Social Work Intern at the Eat Well Center is a paid part-time position available to a certain number of MSW students each semester. From Poverello's perspective, this is a short-term job assigned to assist clients with accessing Poverello and community services and providing a limited amount of psychosocial counseling. The MSW Social Work Intern is responsible for creating a welcoming environment in the Food Pantry, assisting clients in all aspects of food pick up, packing client food menu orders, and ensuring that clients are eligible for services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. WOW Customers over the phone, online chat, or email. Ability to multi-task and adapt to changes quickly. Enthusiasm and a Be BOLD attitude with great customer service skills. A problem solver with keen attention to detail. A WORK Together approach with open communication, excellence in service, integrity, and accountability. Knows how to address customer concerns creatively and share feedback with other teammates. Build TRUST by working as a team member, as well as independently, with minimal supervision. Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied. Packing groceries/orders in the food pantry. Assist client with menu selection. Take food order, assisting clients with selection of medical tailored menus. Maintain strict confidentiality in accordance with HIPAA regulations and TPC policy. Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties. Working closely with other departments as necessary to maintain client update. Ability to work quickly and effectively while maintaining a calm atmosphere. Must be willing to be of assistance to those in need. Organize and track all voucher receipts. Accurately completes data entry necessary. Assist with all grant requirements. Receive customers who arrive without appointments or walk-in. Schedule appointments, clients are placed on the call back list/client must be contacted before the end of the business day. Assist clients with SNAP applications. Refer clients for mental health, substance abuse, smoking cessation, and other services as needed. Coordinate interdisciplinary case conferences, billing as appropriate for each. Provide group and individual psychosocial services for program participants.

The Seven Seas Group form a dedicated team of recruitment professionals with nearly 20 years of experience in the cruising industry. We are currently seeking motivated, energetic and flexible candidates to work onboard leading cruise liners like Royal Caribbean and Norwegian Cruiselines. If you possess excellent communication, great customer service skills and have some experience in the related field then please apply with your up to date resume, a recent photo and a short motivation letter. Job Description Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms. Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organizes and leads a variety of established age appropriate activities (children aged 3-17) Maintains discipline within assigned group to ensure safety precautions are followed. Qualifications Bachelor's degree from an accredited university or college or the international equivalent. Three to five years experience working with large groups of youths ages 6 months -17 years. Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

✨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Coach Counselor/Youth Care Worker at South Florida Youth Academy in Miami, Florida. ✨ Located in vibrant Miami, our office is at the heart of one of the most dynamic cities in the U.S. Known for its diverse culture, growing tech and business scene, and year-round sunshine, Miami offers an inspiring backdrop to grow your career Pay: Starting at $19 per hour. Schedule includes 4 hours of guaranteed overtime each pay period. Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more! ROP-benefits-and-perks-2 What you will do: As a Youth Care Worker - Days , you will provide 24-hour security and supervision to always ensure the safety of our Youth. You will monitor and document behaviors, monitor and join the Youth during Sports and Recreation time and assist and mentor the youth while they learn and develop within the program. To be considered you should: Possess a High School Diploma or GED, have one-year experience working with at-risk youth in a direct care position OR 60 hours of college education and possess a Driver's License. Schedule: Our Youth Care Workers- Days works . Apply today and Make a Difference in the Lives of Youth! After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Youth Care Worker - Days , you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment. Follow us on Social! Instagram / Facebook / Linkedin / Tik Tok / YouTube

Job Description Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is dedicated to help children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. As a Youth Care Worker, you will perform day to day supervision of youth in the residential group home, and to ensure the safety and wellbeing of the residents. Why join CFCE: Great benefits package, including a Zero (0) cost out of pocket medical plan, 13 Paid Holidays and a competitive Paid Time Off Package* Making an invaluable impact in your community Growth and professional development opportunities available Qualify for Public Service Loan Forgiveness We are a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code Some of the Functions Include: Discuss all rules & regulations with youth at time of admission Participation in all day, evening and night activities with shelter residents Monitoring resident areas to provide a safe therapeutic environment Additional duties include preparing meals for residents, attending scheduled in-service trainings and completing daily inspections and progress notes. Minimum Education: High School Diploma Minimum Experience: 1 year experience working with children Skills Needed: Ability to observe and report accurately on the functioning of individuals Ability to handle confidential information appropriately Ability to identify and understand environmental stressors Ability to set appropriate limits and boundaries with client *There are both Full Time & Part Time Opportunities for the Youth Care Worker position. CFCE is a Drug Free Workplace and an Equal Opportunity Employer.

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you'll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you'll have opportunities for personal and professional growth. If you're looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be. The Clinician in the Clinical Services Department will provide direct services to the cross section of the program's caseload including children, adolescents, adults and families in the assigned offices, school-based sites, and via telehealth. Training and/or experience in trauma informed treatment is required. Tasks include, but are not limited to: implementing evidence-based interventions, maintaining a full caseload and fulfilling productivity requirements, completing timely and accurate clinical documentation, and attending supervision, meetings, and trainings. Clinicians utilize their professional expertise to assess, diagnose, and treat their clients using their clinical discretion and judgement. These tasks will be carried out within the agency's policy of confidentiality and with respect for the clients' rights. Essential DUTIES AND RESPONSIBILITIES: Provide a full range of mental health and counseling services to children, adolescents, adults, and families to ensure maximum client benefit Provide culturally sensitive services to young children, adolescents, adults, and families, with a focus on supporting individuals with histories of trauma and those identifying as LGBTQ+, in assigned offices, schools, and via telehealth Ensure all services are delivered with strict adherence to confidentiality regulations and with full respect for client rights and dignity Track and report service statistics and client outcomes as required for program evaluation and compliance Comply with requirements for EHR (electronic health record) documentation based on policies and procedures Utilize evidence-based interventions (i.e. CBT, TF-CBT, MI) and best practices to address client's presenting issues Maintain full client caseload to ensure productivity standards (25 hours) are achieved weekly Maintain updated Outlook calendar to allow for immediate assignment and appointments for new clients. Independently schedule ongoing clients Clinician must maintain a flexible 5-day workweek, be available for evening appointments until 8pm Monday-Thursday, and has the discretion to adjust their regular workweek and schedule telehealth sessions on weekends as needed to accommodate client availability and ensure continuity of care Provide weekly sessions for clients on caseload, and discharge clients as appropriate Maintain accurate, complete, and timely clinical records while adhering to compliance standards and regulations, including licensing and accreditation standards, and agency policy and procedures. This includes, but is not limited to: ensuring intake packet and consent forms are complete; completing Biopsychosocial Assessment with clinical summary to support diagnosis; develop Treatment Plan Goals in collaboration with Client and/or parent/guardian and 90-day Treatment Plan Reviews; complete progress notes within 24 hrs. of session; complete Termination/Transfer Summaries within 15 days of case closure/transfer Review “Caseload Tracking Form” weekly to ensure tasks and case record requirements are adhered to In response to monthly chart audits, make corrections as required, and review with supervisor Clinicians meet with their supervisors weekly to review caseloads, discuss factors affecting service delivery or performance, and utilize their professional expertise, clinical judgment, and discretion to assess, diagnose, and treat clients effectively Attend monthly in-service trainings hosted at the Greater Miami Jewish Federation Participation in community outreach Meet agency expectations of clinical quantitative and evaluative standards PERKS: We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community! ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive. JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status. JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace. All of Senior Management and Managers are required to actively participate in JCS' Milk and Honey, Matzah Mitzvah and other similar events. These events are essential to our organizational culture, and leadership participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, managers and supervisors help set the standard for involvement and demonstrate our commitment to these meaningful traditions. **Please be advised, if selected for this position, you will be required to submit to a level II background screening through the DCF Clearinghouse: ******************************** Qualifications Master's degree or higher in Clinical Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology, required LCSW, LMFT, or LMHC or license eligible in the state of Florida, required Minimum of 3 years of relevant clinical experience, working with children, adolescents, adults, and families, with required specialization in supporting those with trauma/abuse histories, and gender and identity-related issues Knowledge evidence-based therapy modalities Proficient in Microsoft Office Suite and familiar working with EHR software Able to collaborate with other disciplines and service providers Ability to exercise good judgment and demonstrate good boundaries Knowledge of cultural issues and demonstrates ability to be sensitive to the range of clients served by the agency Bi-lingual, preferred: English/Spanish or English/Creole Must have a reliable source of transportation and a valid Florida Driver's License with proof of insurance in accordance with agency requirements and have the ability to travel within Miami-Dade County

Bilingual Required (Eng-Span) Must have Masters degree in Social work or related field Required Certifications: LMFT, LMHC, LCSW The Clinical Counselor II is responsible for the recruitment and delivery of appropriate mental health and substance abuse services to Care Resource clients as determined by supervisor and provides Behaviorally & Clinically relevant leadership to the treatment team. ESSENTIAL JOB RESPONSIBILITIES Recruitment and Screening: Recruit and maintain a caseload that at a minimum of 27.5 billable face to face hours per week on average throughout the year. Develop successful strategies in collaboration with the supervisor to recruit clients into SA/MH Services (e.g. Contact referrals to enlist clients into caseload and documents results). Screen clients for mental health and substance abuse disorders as well as for available interventions like Healthy Relationships and CLEAR. Informed Consent: Obtain informed consent utilizing agency forms prior to providing services. Conduct client Orientation to Treatment Program according to applicable laws and agency procedures. Assessment: Conduct In-Depth Assessment on clients to determine diagnoses and/or course of treatment. Complete assessment requirements for various interventions like Healthy Relationships, CLEAR and Group Counseling. Treatment and Service Planning and Documentation: Provide psychosocial and/or substance abuse treatment, including diagnosis, crisis intervention, treatment planning and reviews for both individuals and groups. Adhere to agency procedures and protocols in provision of effective delivery of Mental Health and Substance Abuse Counseling and maintenance of standards of care. Serve and maintain an active caseload as assigned by the supervisor with concomitant productivity. Ensure all documentation is Timely, Accurate, Legible and Clear. Maintain updated and complete treatment plans, progress notes, monthly progress reviews and other required information in client records as specified in performance standards. Provide interventions in person and through Telehealth services. Intervention & Crisis: Conduct interventions with clients including cognitive behavioral therapy, Group Counseling & Support, Healthy Relationships, CLEAR and other appropriate counseling interventions. Determine client needs for specialized services within or outside of the agency, such as medical treatment, psychiatric care, psychological testing as well as with other health-related organizations in accordance with the client's treatment plan and communicate all such actions to the psychosocial team as applicable. Assess clients in crisis for appropriateness of Baker Act proceedings, utilizes appropriate Baker Act documentation when necessary and coordinates with Police, Family and Other staff as required to place client when necessary. Supervision: Provide daily documentation of work performed (e.g. Informed Consents, Assessments, Treatment Plans & Reviews, Case notes, Discharge Summaries) Provide clinical consultation to students/volunteers and Registered Interns as assigned by supervisor. Provide supervisor with productivity report weekly. Manages Resources: Coordinate with client's case manager for client support services as needed. Facilitate drug urinalysis for court mandated clients following agency procedures. Coordinate court referred programs by writing reports and progress notes as required. Input client information using specific software as required. Provide clients with information about bill-coverage, services and procedures as required. Perform quality assurance reviews monthly achieving a minimum score of 95%. Participate in staff training sessions as required by the agency. Community Involvement: Participate in agency developmental activities like AIDSWALK Miami and White Party as required by agency. Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Document patient's medications correctly, Makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk for suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) Other duties as assigned.

Job DescriptionThe Palm Beach County Public Defender's Office, 15th Judicial Circuit, is a client-centered, dynamic advocacy office providing representation to people whose lives and liberty are at stake. The office handles close to 30,000 cases per year and has approximately 200 employees including lawyers, investigators, social workers, and support staff. The main office, housing the trial and appellate divisions, is in downtown West Palm Beach and there are four branch offices in other areas of the county. Divisions include: County Court; Felony; Mental Health; Major Crimes; Youth Defense; Appeals; and Investigative & Social Services' Units. Social services members at the PD-15 Judicial Circuit assist attorneys and clients in many ways, which varies based on the client's needs, availability of community services, the number of face-to-face meetings with each client, and the offense. PD-15's unpaid/volunteer social work interns are typically local university MSW students, who work with the office for the academic year in order to establish and maintain a relationship with clients. MSW may receive credit for their participation. To expose first-year MSW student interns to the field of social work, interns learn case management, interviewing, and assessment skills through shadowing one of PD-15's mental health social workers. Interns also work with juvenile probation cases to motivate offenders to complete the requirements of probation and ideally achieve early termination of their probation early. We accept two, first-year MSW students throughout the year. We have MOUs with FAU, LSU, and Tulane University. Prior approval from the school is necessary. Students may receive academic credit. Interns are unpaid/volunteer. A student of any other College or University is welcome to apply. Prior approval from the school is necessary. A minimum of 16 hours a week is mandatory. We also accept volunteers if program is not filled by students, no college credit is earned. Powered by JazzHR SXWmjdNO4Y

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families? WHAT YOU WILL DO: The In-Home Family Therapist is an exempt position responsible for providing intensive home-based individual and family counseling, as well as linkage to formal (community providers) and informal (family, friends, neighbors, church, school, etc.) resources to clients involved with Broward County Public School (BCPS), and Department Children and Families (DCF) to ensure child safety needs are met in conjunction with provision of family strengthening interventions. Conduct home-based counseling sessions services with parents, caretakers, at-risk children, their families, and extended support networks Provide information, referral, and follow-up for appropriate ancillary community counseling, psychiatric services, financial, employment, parenting, housing, and other services as deemed appropriate to meet family needs Keep accurate records of all activities, including the documentation of all phone calls and linkage with community support, as well as home visits. Create a Comprehensive Family Needs Assessment with the family (and formal and informal support when these extended supports are available) Create a supporting Treatment Plan, which lays out the specific goals, interventions, and parties responsible for the process to attain the necessary means for the identified needs to be met Monitor progress as it pertains to the Treatment Plan written as a collaborative document with the child, their parents, caregivers, the referral source, as well as formal and informal support that is brought into the treatment process Conduct Family Team Conferences/Meetings on cases prior to discharge to ensure wrap-around services are in place prior to case closure Work collaboratively to provide service coordination with service partners such as the DCF, BCPS, and local workforce and housing programs. Maintain client records that are timely and include detailed, quality information, as well as meet performance standards Perform all other duties as assigned WHAT WE OFFER: $55,000 annual salary 15 PTO Days per year 13 Paid Holidays Medical, Dental & Vision insurance Healthcare Concierge Financial Wellness Program Dependent Care Flexible Spending Account Immediate eligibility for 403b Savings Plan with 25% match Supplementary Accident, Hospital Indemnity and Specified Disease insurance Paid Life/AD&D insurance Pet, Legal and Identity Theft programs Continuous training and professional development opportunities Mileage Reimbursement An opportunity to make the world a better place! WHAT YOU NEED: Master s degree from an accredited college/university in the area of Social Work, Mental Health Counseling, Marriage and Family Therapy, or related human service field and a minimum of two (2) years of experience providing direct services to children, youth, and families. Must be able to obtain certification in CPR, First-Aid, Team, and Basic Health Needs within the first year of employment. Must have excellent communication, writing, computer, and organizational skills with the ability to work independently and as part of a team. Must be Bilingual, communicating English and Spanish languages Must have a valid driver's license with proof of auto insurance coverage. WHO WE ARE: From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly. Gulf Coast JFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor s and Master s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers compensation status, or any other characteristic protected by federal, state, or local law. Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.

Job Description Futures Recovery Healthcare is a state-licensed, Joint Commission accredited behavioral healthcare provider located in Tequesta, Florida of Palm Beach County. At Futures, we are committed to treating the whole person, not just the behaviors. We have a holistic approach that is patient-centered. Our medical, clinical, behavioral health technicians, admissions, outreach, executive, culinary, alumni, and intake teams all work together to meet a patient where they are and allow them to heal and recover in a safe and nurturing environment, which is essential for whole healing and life-long mental wellness. The Family Therapist provides a strong therapeutic relationship to the family, coordinating the course of treatment within the multidisciplinary treatment team. The Family Therapist will provide support to the family, integrating them in the treatment process and collaboratively work with the Primary Therapist. The family therapist will provide education, process, continuing care and support. Duties and Competencies: Will hold a caseload of 15-20 families. Facilitate family sessions and group therapy in accordance with license requirements, AHCA, TJC standards and Futures Recovery Healthcare policies. Will function as primary contact and support for family system and communicate with the referent, if/when appropriate. Respond to off hour issues/concerns in a timely and effective manner. Effectively communicates relevant clinical information to the clinical team and collaborate with the primary therapist and interdisciplinary team. Actively participates in treatment team meetings, presenting family case assessment. Document the assessment, progress and/or regression of the patient in an accurate and timely manner. Shows respect for the patient/family frame of reference, and for individual differences within the mental health population. Demonstrates a thorough understanding of Dialectical Behavior Therapy, Cognitive Behavior Therapy, Family Systems. Demonstrates ability to respond to feedback and supervision from supervisor and peers. Demonstrates knowledge of basic diagnostic criteria for mental health, substance use, suicide risk/self-harm and major psychiatric disorders. Demonstrates knowledge of mental illness as it affects persons from diverse backgrounds; is sensitive to different cultural, ethnic, racial, socio-economic, and religious and gender values as they may affect recovery. Demonstrate sensitivity in working with physically and mentally disabled within the larger treatment population. Capability to fulfill "on-call" assignment as identified by needs of the business. Adheres to Futures Recovery Healthcare, policies and procedures. Maintain appropriate boundaries, attendance, professionalism, and ethical behavior with patients, families, and other professionals. Maintain strict patient confidentiality in accordance with Title 42 CFR, Part 2 and HIPAA and Futures Recovery Healthcare Policies. Perform other duties assigned. Qualifications: Master's Degree from an accredited school in Behavioral Sciences, Counseling, or related Human Services. Experience working in co-occurring setting with Mental Health and Substance Use Treatment. Licensed Professional or Doctorate (LMHC, LCSW, LMFT, Ph.D. or Psy.D). Must possess skills in communication proficiency, ethical conduct, personal effectiveness/credibility, problem solving/analysis, thoroughness, stress management/composure and time management. Must have knowledge in using standard office equipment and Microsoft Office Benefits: 401(K) Matching Program Health, Dental, and Vision Insurance Paid Time Off Futures Recovery Healthcare is an Equal Opportunity Employer The Florida Care Provider Background Screening Clearinghouse (Clearinghouse) is a first-in-the-nation enterprise system for background screening results of individuals required by law to undergo screening for employment in positions that provide services to vulnerable populations, as mandated by section 435.12, Florida Statutes . It exists for one main reason: to keep people safe. Here is the information that you will need: ********************************* #LI-P #FUT123

Working Title: EMPLOYMENT PROGRAM COUNSELOR - 48007281 (BLIND SERVICES) Pay Plan: Career Service 48007281 Salary: $47,277.00 to $52,004.70 Annually Total Compensation Estimator Tool Florida Department of Education Division of Blind Services Bureau of Client Services & Program Support Location: District 10/West Palm Beach (PALM BEACH COUNTY) Position Title: Employment Program Counselor (Human Services Program Consultant III) (Career Service) Salary Range: $47,277.00 to $52,004.70 Annually CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months. APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: * Your Candidate Profile (application) must be complete in its entirety. * Work History (in easy to review chronological order) Consists of: * Any position held by a State of Florida Agency * Any position held by a Florida University * All periods of employment from high school graduation * All periods of current or prior unemployment * Gaps 3 months or more must be accounted for* * Any Education * Any Volunteer Experience * Your resume and application must match * *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. * It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application. * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements: * The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system. * If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only. * If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. Office Contact: Aaron Gaspard, HR Liaison Phone: ************ Job Description: This position is in the Division of Blind Services, District 10 West Palm Beach Office. The Employment Program Counselor works with DBS clients and local businesses and other federal, state, public and non-profit employers, providing unique, specialized services to blind adults and children through the vision rehabilitation process, including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children's, and Vocational Rehabilitation Services. Duties and Responsibilities: (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: * Maintain and practice a current understanding of FDOE and DBS policies and guidelines regarding information security. * Provide unique, specialized services to blind adults and children throughout the vision rehabilitation process including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children's, and Vocational Rehabilitation services. * Conduct outreach activities to increase on-the-job training, apprenticeships, work-based learning, volunteering, and employment opportunities. * Participate in job development, placement and follow-up activities of clients and utilize specific assessment tools as directed by policies and procedures. * Provide and document required client contacts, initial interview assessments, plan development, closure reports, implement and coordinate services in accordance with timeframes, policies, and procedures specified in the case service manual. * Model and demonstrate the principals of flexibility, adaptability, and approachability - while adhering to applicable laws, rules, policies and procedures. * Exhibit effective communication, collaboration, and cooperation. * Ensure services are expedited to applicants and clients with actual job offers and those who are at risk of losing employment. * Utilize understanding of education and training programs for blind and visually impaired clients to increase attainment of recognized post-secondary credentials that align with the skill needs of industries that lead to career pathways. * Obtain and interpret eye medical/other information to determine eligibility for services in accordance with program procedures. * Develop and amend Individualized Plans of Employment reflecting the required and appropriate services necessary for the client to obtain or maintain competitive integrated employment paying above subminimum wages. * Focus on career pathways by coordinating with education/training programs that provide workforce preparation activities, programs, and services designed to help an individual acquire a combination of academic knowledge and skills. * Coordinate necessary services such as independent living skills, assistive technology, orientation & mobility, supported employment, communication and vocational skills training with local providers. Work cooperatively with community providers, eye medical facilities and government agencies to develop referrals and coordinate services. * Utilize understanding of the Ticket to Work program to assist "ticket holders" in their efforts to find or retain employment for self-sufficiency. * Provide opportunities for and information about recreational/extracurricular activities and advocate for client participation in these types of activities when appropriate. * Provide community education, outreach, guidance, and training about blindness and document those activities in AWARE. * Provide liaison services to schools and participate in the development of Individual Education Plans when requested. * Assist teachers, employers and training sites - when requested - by making adaptations and/or modifications. * Participate in transition staffing and make recommendations for new referrals to the VR program through meetings with the Independent Living/Children's Rehabilitation Specialist on a quarterly basis. * Encourage clients to attain industry-recognized certificates and credentials linked to occupations in high demand. * Encourage the client's development of self-advocacy skills. * Conduct follow-up calls with clients and employers within 90 days of employment start date, as well as at the 180-day and employment anniversary to determine further services and possible job opportunities for other clients. Work with district leadership to ensure additional services are coordinated. * Assist in meeting program goals assigned by the state office and individually by the District Administrator by facilitating successful employment outcomes. * Focus on activities that lead to meeting WIOA performance measures, such as seeking opportunities for students and youth with disabilities to practice workplace skills, encouraging utilization of online job systems, strengthening employer relationships, and promoting integrated employment. * Monitor the provision of services to ensure clients have the functional and independent living skills necessary to achieve the vocational goal. * Develop, maintain, and improve techniques for caseload management, utilizing the electronic client information system (AWARE) to gather accurate data and generate reports. * Promote client satisfaction. Handle and attempt to resolve client issues before moving to the next level (Assistant District Administrator or District Administrator). * Understand various eye conditions and their impact on functional vision and convey this information in employment settings. * Understand the rehabilitation process and abilities, strengths, and capabilities of people who are blind or visually impaired. * Participate in statewide training program. * Other duties as requested. Knowledge, Skills & Abilities: * Knowledge of methods of compiling, organizing and analyzing data. * Ability to utilize problem-solving techniques. * Ability to understand and apply applicable rules, regulations, policies and procedures. * Ability to prioritize workload. * Ability to develop various reports. * Ability to manage people. * Ability to assess budgetary needs. * Ability to formulate policies and procedures. * Ability to communicate effectively. * Ability to establish and maintain effective working relationships with others. * Ability to plan, organize and direct programs or activities. Who We're Looking For: The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. Other Miscellaneous Duties: * Performs other duties as requested. * Some travel is required. Minimum Qualifications: * A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation counseling; or * Four years of professional and relevant experience in a public vocational rehabilitation program. Preference will be given to those with a bachelor's degree. Preferred Qualifications: Preference will be given to candidates with: * A bachelor's or master's degree from an accredited college or university. * Three (3) to five (5) years' experience in a public vocational rehabilitation program. * An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities. * Knowledge of the Workforce Innovation and Opportunity Act (WIOA). * Knowledge of pre-employment transition services. * A Certified Rehabilitation Counselor (CRC) designation; or who is eligible to become a Certified Rehabilitation Counselor (CRC). * A Certified Community Work Incentives Counselor (CWIC) designation. Division of Blind Services Mission Statement: The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians. FDOE: Division of Blind Services (DBS) Working for the State of Florida has Benefits! * State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options) * Nine paid holidays and a Personal Holiday each year. * Student Loan Forgiveness Program (Eligibility required). * Tuition Fee Waivers (Accepted by major Florida colleges/universities). * Maternity and Parental Leave Benefits. * Retirement plan options, including employer contributions (for more information, visit the Florida Retirement System (FRS) website) Florida Retirement System (FRS) * Annual and Sick Leave Benefits. * Flexible Spending Accounts. * Ongoing comprehensive training provided. * Highly skilled, professional environment. For a more complete list of benefits, visit the My Benefits Website at: State of Florida Benefits * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customers' experiences and ourselves. * We offer rewarding experiences for reliable, compassionate and professional employees. Leave Information: (CS) * Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. * Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month. Background Screening Requirement: It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. Selective Service System (SSS) and Requirement: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

SUMMARY: The BSW Social Work Intern at the Eat Well Center is a paid part-time position available to a certain number of BSW students participating in accredited Social Work higher educational programs each semester. From Poverello's perspective, this is a short-term job assigned to assist clients with accessing Poverello and community services. The BSW Social Work Intern is responsible for creating a welcoming environment in the Food Pantry, assisting clients in all aspects of food pick up, packing client food menu orders, and ensuring that clients are eligible for services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. WOW Customers over the phone, online chat, or email. Ability to multi-task and adapt to changes quickly. Enthusiasm and a Be BOLD attitude with great customer service skills. A problem solver with keen attention to detail. A WORK Together approach with open communication, excellence in service, integrity, and accountability. Knows how to address customer concerns creatively and share feedback with other teammates. Build TRUST by working as a team member, as well as independently, with minimal supervision. Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied. Packing groceries/orders in the food pantry. Assist client with menu selection. Take food order, assisting clients with selection of medical tailored menus. Maintain strict confidentiality in accordance with HIPAA regulations and TPC policy. Presents a positive, professional appearance and conveys a professional demeanor in the performance of assigned duties. Working closely with other departments as necessary to maintain client update. Ability to work quickly and effectively while maintaining a calm atmosphere. Must be willing to be of assistance to those in need. Organize and track all voucher receipts. Accurately completes data entry necessary. Assist with all grant requirements. Receive customers who arrive without appointments or walk-in. Schedule appointments, clients are placed on the call back list/client must be contacted before the end of the business day. Assist clients with SNAP applications. Refer clients for mental health, substance abuse, smoking cessation, and other services as needed.

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you'll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you'll have opportunities for personal and professional growth. If you're looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be. The Intake Counselor serves as the first point of contact for individuals and families seeking services. This position involves conducting professional intake and assessment interviews, primarily via telephone, but also in person, to evaluate clients' needs and determine the most appropriate level of care or referral. The Intake Counselor provides information, emotional support, and linkage to agency programs or community resources that promote client well-being. This role requires strong interpersonal communication skills, cultural sensitivity, the ability to manage multiple priorities in a fast-paced environment, and a comprehensive understanding of community resources and behavioral health systems. The Intake Counselor must be able to engage clients compassionately while maintaining professional boundaries and accurate documentation. Bilingual proficiency in English and Spanish is required. Essential DUTIES AND RESPONSIBILITIES: Responsibilities include, but are not limited to: Client Assessment and Engagement Conduct initial intake and needs assessments with individuals and families seeking assistance, utilizing trauma-informed and culturally competent approaches Gather and document detailed information regarding clients' presenting concerns, including emotional, behavioral, financial, housing, and social needs Identify whether clients require clinical, case management, or other supportive services within the agency or through external community providers Engage clients with empathy, professionalism, and respect to establish rapport and foster trust Information, Referral, and Resource Coordination Provide accurate information and referral (I&R) services, connecting clients to appropriate community resources such as behavioral health programs, housing, food assistance, employment support, and healthcare services Maintain up-to-date knowledge of community resources, eligibility requirements, and agency programs Collaborate with internal departments to ensure smooth coordination and continuity of care for clients referred internally Documentation and Administrative Responsibilities Ensure that all client interactions, referrals, and outcomes are accurately documented in the agency database or case management system within required timeframes Respond promptly to incoming calls, voicemails, and referrals while managing multiple priorities and maintaining excellent customer service Uphold confidentiality and ethical standards in accordance with agency policy, HIPAA, and relevant regulations Collaboration and Professional Development Participate in departmental and inter-agency meetings, trainings, and supervision sessions Represent the agency at community events, outreach initiatives, and networking meetings as needed Perform other duties as assigned by the supervisor or agency leadership SUPERVISION: This position has no supervisory responsibilities. We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community! ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive. JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status. JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace. All of Senior Management and Managers are required to actively participate in JCS' Milk and Honey, Matzah Mitzvah and other similar events. These events are essential to our organizational culture, and leadership participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, managers and supervisors help set the standard for involvement and demonstrate our commitment to these meaningful traditions. **Please be advised, if selected for this position, you will be required to submit to a level II background screening through the DCF Clearinghouse: ******************************** Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Psychology, Social Work, Human Services, Counseling, or related field required; Master's degree preferred Minimum three (3) years of experience in social services, behavioral health, or community outreach; experience in intake, assessment, case coordination, or crisis response highly desirable Strong verbal and written communication skills with the ability to engage diverse populations and maintain professionalism, empathy, and confidentiality Proficiency in Microsoft Word, Excel, and data entry systems Knowledge of community resources, human service systems, and referral processes; knowledge of the Jewish community a plus Excellent organizational skills, attention to detail, and sound judgment Ability to manage multiple priorities effectively and work both independently and as part of a team Demonstrated cultural humility and sensitivity when working with diverse populations Bilingual (English/Spanish) required Must have a car and a valid Florida Driver's License with proof of insurance in accordance with agency requirements and have the ability to travel within Miami-Dade County

ESSENTIAL JOB RESPONSIBILITIES Recruitment and Screening: Recruits and maintains a caseload that at a minimum of 27.5 billable face to face hours per week on average throughout the year. Developed successful strategies in collaboration with the supervisor to recruit clients into SA/MH Services (e.g. Contacts referrals to enlist clients into caseload and documents results). Screens clients for mental health and substance abuse disorders as well as for available interventions like Healthy Relationships and CLEAR. Informed Consent: Obtains informed consent utilizing agency forms prior to providing services. Conducts client Orientation to Treatment Program according to applicable laws and agency procedures. Assessment: Conducts In-Depth Assessment on clients to determine diagnoses and/or course of treatment. Completes assessment requirements for various interventions like Healthy Relationships, CLEAR and Group Counseling. Treatment and Service Planning and Documentation: Provides psychosocial and/or substance abuse treatment, including diagnosis, crisis intervention, treatment planning and reviews for both individuals and groups. Adheres to agency procedures and protocols in provision of effective delivery of Mental Health and Substance Abuse Counseling and maintenance of standards of care. Serves and maintains an active caseload as assigned by the supervisor with concomitant productivity. Ensures all documentation is Timely, Accurate, Legible and Clear. Maintains updated and complete treatment plans, progress notes, monthly progress reviews and other required information in client records as specified in performance standards. Provides interventions in person and through Telehealth services. Intervention & Crisis: Conducts intervention with clients including cognitive behavioral therapy, Group Counseling & Support, Healthy Relationships, CLEAR and other appropriate counseling interventions. Determines client need for specialized services within or outside of the agency, such as medical treatment, psychiatric care, psychological testing as well as with other health-related organizations in accordance with the client's treatment plan and communicate all such actions to the psychosocial team as applicable. Assesses clients in crisis for appropriateness of Baker Act proceedings, utilizes appropriate Baker Act documentation when necessary and coordinates with Police, Family and Other staff as required to place client when necessary. Supervision: Provides daily documentation of work performed (e.g. Informed Consents, Assessments, Treatment Plans & Reviews, Case notes, Discharge Summaries) Provides clinical consultation to students/volunteers and Registered Interns as assigned by supervisor. Provides supervisor with productivity report weekly. Manages Resources: Coordinates with client's case manager for client support services as needed. Facilitates drug urinalysis for court mandated clients following agency procedures. Coordinates court referred programs by writing reports and progress notes as required. Inputs client information using specific software as required. Provides clients with information about bill-coverage, services and procedures as required. Performs quality assurance reviews monthly achieving a minimum score of 95%. Participates in staff training sessions as required by the agency. Community Involvement: Participates in agency developmental activities like AIDSWALK Miami and White Party as required by agency. Safety Ensures proper hand washing according to Centers for Disease Control and Prevention guidelines. Documents patient's medications correctly, Makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk for suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) Other duties as assigned. Culture of Service: 3 C's Compassion Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listens to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions. Competency Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered. Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed. Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective response is provided. Other Own transportation is required. JOB SPECIFICATIONS Education: Master's Degree in Social Work or related field required. Training and Experience: Minimum of 3 years of clinical experience are required. Experience in mental health and substance abuse service provider organizations is highly desired. Licenses and/or certifications: LCSW, LMHC, LMFT according to FS 491 required. Qualified Supervisor according to FS 491 preferred. Job Knowledge and Skills: Bilingual (English-Spanish/ English-Creole) is highly recommended. Computer knowledge should include Microsoft applications (Word, Excel and Outlook) and Case watch experience helpful. Excellent communication, organizational and teamwork skills are required to establish and maintain effective relationships with staff, external entities and clients. Excellent decision making and problem solving skills are required. Ability to work with multicultural and diverse population is required. Contact Responsibility: Responsibility for internal and external contacts is important. PHYSICAL REQUIREMENTS This work requires the following physical activities: constant sitting, talking in person, talking on the phone, hearing/ visual acuity, and hand/finger dexterity; frequent walking, and occasional bending, standing, and driving. The work is usually performed in an office environment.

Must be licensed or a registered Intern (LMHC, LMFT, LCSW, RMHCI, RMFTI, RCSWI) Requires Masters Degree in related field 1 Year of clinical experience The Clinical Counselor I is responsible for the delivery of appropriate mental health and substance abuse services to Care Resource clients. Essential Job Responsibilities Recruitment and Screening: Maintain assigned billable hours per week on average throughout the year. Screen clients for mental health and substance abuse disorders as well as for available counseling interventions. Informed Consent: Obtain informed consent utilizing agency forms prior to providing services. Conduct client orientation to treatment program according to applicable laws and agency procedures. Assessment: Conduct In-Depth Assessment to determine diagnoses and/or course of treatment for both individuals and groups. Complete assessment requirements for various available counseling interventions and programs. Treatment and Service Planning and Documentation: Provide mental health and/or substance abuse treatment, including diagnosis, crisis intervention, treatment planning and reviews for both individuals and groups. Adhere to agency procedures and protocols in the provision of effective delivery of mental health and substance abuse counseling and maintenance of standards of care. Serve and maintain an active caseload, as assigned with concomitant productivity. Ensure documentation is timely, accurate, legible and clear. Maintain updated and complete treatment plans, treatment plan reviews, progress notes and other required information in client records as specified in performance standards. Intervention & Crisis: Conduct interventions with clients including individual, group and other appropriate counseling interventions. Determine client needs for specialized services within or outside of the agency, such as medical treatment, psychiatric care, psychological testing as well as with other health-related organizations in accordance with the client's treatment plan and communicate all such actions to the psychosocial team as applicable. Assess clients in crisis for appropriateness of Baker Act proceedings, utilize Baker Act documentation when necessary and coordinate with police, family, and other staff as required to place client when necessary. Supervision: Provide daily documentation of work performed (e.g., Informed Consents, Assessments, Treatment Plans & Reviews, Case notes, Discharge Summaries) Attend at least weekly supervision with supervisor to review work, obtain signed documentation, discuss clinical issues and staff critical cases until such time as licensure under FS 491 is achieved. Provide your supervisor with productivity reports weekly. Manage Resources: Coordinate with client case manager for clients support services as needed. Coordinate court referred programs by writing reports and progress notes as required. Input client information using specific software as required. Provide clients with information about bill-coverage, services and procedures as required. Perform quality assurance reviews bimonthly achieving a minimum score of 90%. Participate in staff training sessions as required by the health center. Community Involvement: Participate in health center developmental activities. Culture of Service: 3 C's Compassion Greets internal or external customers (i.e., patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listens to the internal or external customer (i.e., patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered. Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed. Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper hand washing according to the Center for Disease Control and Prevention guidelines. Ensures each new client receives screening for their risk of suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) Other duties as assigned.