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Inter National Bank jobs in Laredo, TX - 23 jobs

  • Learning & Development Specialist I

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 641 Corporate Training Job Summary: A Learning & Development Specialist I is responsible for the knowledge and skill development of employees to meet the current and future business objectives and to meet the needs of the bank customers. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Job Duties Conduct interactive and engaging training in accordance to learning objectives Promote and demonstrate IBC's philosophies and culture to all new hires. Evaluate trainee's competency levels and improvise teaching style to meet learner's style of learning Examine and asses the trainees' understanding and progress of learning Coach employees effectively on learning gaps or policy violations. Ability to conduct training through different delivery methods. Provide management with feedback on employee performance and policy adherence. Provide comprehensive evaluations on trainee performance. Consult with other trainers, managers, and market leadership on trainee development. Conducts all types of trainings as requested by Corporate Training Maintaining an up-to-date and accurate record of trainee progress and achievements Ensure training equipment and software in training areas are current and operating correctly. Ensuring accurate tracking in the LMS of completed courses. Required Skills/Abilities: Presentation skills to teach in accordance to learning objectives. Create interactive learning sessions through basic facilitation skills. Ability to coach employees on soft skills, behaviors, and knowledge retention. Understanding of business mission, goals and learning objectives. Strong verbal communication skills Interpersonal and listening skills. Well-developed administrative skills. Good interpersonal and observational skills Time management skills. Good negotiation and persuasive skills. Aptitude and desire to learn new tools and techniques. Patience with different learning paces and understanding the challenges trainees might face. Confidence in leading training sessions Leading and motivating individuals to collaborate effectively towards a shared goal. Ability to identify and resolve conflict. Education and Experience: Bachelor's degree preferred in communication or related field. 1 year or more management experience. Training experience is desired. Specialized certifications such as Certified Professional in Learning and Performance, Certified Training and Development, or Society for Human Resource Management Certified Professional is preferred.
    $51k-67k yearly est. Auto-Apply 60d+ ago
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  • Sales Associate (Part Time)

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Part time This is an in-office position. Department: 400 Retail Sales and Service Job Summary: The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the “IBC Experience”. This includes meeting customer needs by offering bank products and services and establishing new relationships. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents . Deliver the IBC Experience by providing prompt, efficient, and friendly customer service Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities Assist with branch opening/closing procedures and dual control Adhere to policies and procedures of the New Account Opening Process Support Branch Manager with adherence to the Compliance Facility Checklist Maintain branch inventory and supplies Flexibility to travel and assist other branches Flexibility to assist and perform teller operation functions Attend meetings and other events Maintain individual sales performance goals Promptly respond to and communicate customer complaints Assist with on- the- job sales training Other duties as assigned SKILLS Problem Analysis Focus on Results Initiative Service Orientation Focus on Quality Perseverance Resourceful Teamwork Oral and written Communication Bilingual (English/Spanish) preferred Computer literate (knowledge of Microsoft programs) EDUCATION & EXPERIENCE High school graduate or GED equivalent 1 + years of experience interacting with people preferred
    $20k-32k yearly est. Auto-Apply 29d ago
  • Senior Investment Manager

    Bok Financial Corp 4.6company rating

    Laredo, TX job

    Location: Austin -AUS, Houston -HOUS, Fort Worth -FTWT, San Antonio -SANAN, Grapevine -GRPV, McKinney -MCKI, Woodlands -WDLND Areas of Interest: Investment Management Pay Transparency Salary Range: Not Available BOK Financial, Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top U.S.-based financial services holding company with operations in Oklahoma, Texas, Arizona, Arkansas, Colorado, Kansas, Missouri, Tennessee and New Mexico. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies. . Bonus Type Formula Based Summary You place great value on building meaningful relationships, and you do so by leveraging your excellent interpersonal skills. You find satisfaction in helping others by offering sound financial advice. You make the most out of every opportunity. Bring your knowledge, skills, and abilities to us as an Investment Manager. You'll be positioned for a great career! Job Description The Investment Manager III manages difficult or complex investment portfolios for a mix of larger fiduciary accounts and investment agency relationships with broad investment strategy authority within established investment policy guidelines. This position is expected to play a key role in the development and closing of new business opportunities and to be viewed as a source of new account growth. Team Culture We are a collaborative, conscientious, and goal-oriented team. Everyone is equal and treated as such. We value initiative, and we care about the quality of our work. Managers across the line of business are readily available and accessible for any needs you may have. You are responsible for driving the process, and our leaders are there to support you. Mentorship within the team is a common practice that will provide growth opportunities. We are deeply connected to our communities, and we give our time to a variety of worthy causes. We are proud of BOK Financial's generous contributions to local organizations and the numerous ways we give back. You'll be front and center representing the bank and our brand in the market you serve. How You'll Spend Your Time * You'll communicate with new and existing clients and administrators regarding their accounts, securities markets, and economic conditions. * You'll prepare presentations for your client and prospect meetings. * You'll provide support for security transactions, analyze portfolios, provide research reports, work on special projects, prepare reports for senior investment managers, and keep us compliant. * You'll keep up-to-date on trends in portfolio management and capital markets. * You'll consult with clients to develop investment objectives and review accounts and assets regularly and manage their investment return. Education & Experience Requirements This level of knowledge is normally acquired through completion of a Bachelor's Degree in Business or related field of study and 6-8 years of directly related experience in investments or 12-14 years equivalent combination of education and experience. BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact recruiting_********************* with any questions. Top 3 reasons to apply Investing in our talent and building a great workplace is a top priority for us. * Empowered employees * Award-winning culture * Community commitment BOK Financial Corporation Group adheres to state specific pay transparency requirements. In order to be considered for a position with BOK Financial Corporation Group, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the application deadline. Base salary range explanation: The base salary range represents an average range for this position. Actual offers to be determined based on the candidate's qualifications, skills, experience and education. See job details for salary range and bonus type. Benefits: BOK Financial Corporation Group offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits. About BOK Financial Corporation For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we've grown into a diversified financial services company that serves consumers, small businesses and international corporations-and everything in between. Facts: * Operations focused in an eight-state footprint * 5,000 team members * $49.7 billion in assets * $114.6 billion in assets under management and administration * $8 million donated to local nonprofits in 2024 * 59,000+ volunteer hours by our employees in 2024
    $95k-119k yearly est. Easy Apply 35d ago
  • Universal Teller I (Part Time)

    International Bancshares Corp 4.2company rating

    International Bancshares Corp job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Part time This is an in-office position. Department: 705 Teller Operations Job Summary: The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. * Process paying and receiving teller transactions * Deliver the IBC Experience by providing prompt, efficient and friendly customer service * Balance and maintain assigned cash box and vault if applicable as well as perform end of day process * Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities * Perform successfully to the Sales Performance Goals and Referral Programs * Participate in product and service initiatives for bank growth * Attend company meetings * Process foreign currency transactions * Follow proper procedures to minimize errors and reduce losses * Assist in solving issues that pertain to customer transactions * Answer all banking related inquiries * Operate and maintain all necessary teller equipment * Assist with branch procedures under dual control requirements including the branch opening/ closing * Assist on-the-job training for their branch and other branches * Flexibility to report to work and assist other branches * Perform the duties of the sales functions * Perform other duties as assigned SKILLS * Good oral and written communication (Bilingual preferred for border markets). * 10 Key * Focus on Quality/ Accuracy * Teamwork * Sensitivity to Guidelines * Focus on Sales/ Results * Service Oriented * Learning Strategies * Mathematics * Critical Thinking * Problem solver * Judgement and sound decision-making abilities EDUCATION & EXPERIENCE * High school graduate or GED equivalent * 1 to 6 months cash handling preferred * 1 + years of experience interacting with people preferred
    $26k-30k yearly est. Auto-Apply 12d ago
  • Foreign Exchange Wire Specialist I

    International Bancshares Corp 4.2company rating

    International Bancshares Corp job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 330 Foreign Operations Job Summary: The Foreign Exchange Wire Specialist I is responsible for providing the foreign exchange (FX) wire service to existing and prospective customers while delivering the "IBC Experience". Duties must be carried out accurately and efficiently in a fast-paced environment. This includes assigned duties in accordance with office procedures. Superior customer service with a "We Do More" attitude is a must. Provides an excellent opportunity for career-oriented individual. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. * Delivers the IBC Experience by providing prompt, efficient and friendly customer service. * Informed of the daily currency exchange market rates. * Provides exchange rates to customers requesting wires in foreign currency. * Negotiates exchange rates with customers/prospects. * Creates FX quotes and initiates wire process through the Wire Transfer application. * Provide verbal disclosures to customers to comply with regulatory requirements. * Assists Foreign Exchange Traders. * Other Duties as assigned. SKILLS * Strong sales skills. * Knowledge of major world currencies and their value in relation to the U.S. Dollar. * Strong written and oral communication skills in English and Spanish. * Able to process transactions accurately and efficiently. * Proficient in computer skills and knowledgeable in Microsoft Office and its applications. * Bilingual, fluent in both English and Spanish. * Basic math skills and ability to use calculator functions. * Analytical skills, with attention to detail. * Team player. EDUCATION & EXPERIENCE * High School Diploma or GED equivalent. * Prior sales or office work experience a plus.
    $33k-57k yearly est. Auto-Apply 19d ago
  • HR Compliance Specialist I

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 640 Corporate Human Resource Job Summary: The Human Resources Compliance Specialist is responsible for general compliance tasks such as internal transfers, unemployment claims, credit and background letters, and business development allowance reports. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Prepares unemployment claims for Texas and Oklahoma Process Internal Transfer requests Prepares and sends Credit and Background letters Coordinates Credit and Background appeals Prepares, distributes, and tracks Business Development Allowance reports Follow-up call to employees regarding termination disposition Follow-up and track employee acknowledgement documents Process computer purchase program orders Process Tuition Reimbursement applications and payments Assist manager with projects Filing and/or uploading of employee documents Other duties as assigned SKILLS Effective English verbal and written communication skills Computer literate and have working knowledge of Microsoft Office Good customer service, active listening, and critical thinking to actively look for ways to help people Ability to meet performance standards and deadlines Able to concentrate and focus on detail EDUCATION High School Diploma or GED
    $40k-53k yearly est. Auto-Apply 5d ago
  • International Sales Representative I

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 320 International Deposit Services Job Summary: The International Sales Representative is responsible for relationship building and driving the IBC experience by providing personalized international and domestic banking services carried out accurately and efficiently in a fast-paced environment with a “We Do More” attitude. This position supports an international officer who manages international and domestic high net-worth bank customers. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents . Listens carefully, creates connections, and establishes relationships with long-term and prospective high net-worth international and domestic customers by suggesting bank products and services that will meet their needs. Refer products and services through the bank's referral system. Drives the customer IBC experience by providing personalized service to customers for account-related transaction requests (checking, savings, certificates of deposits, loans, wire transfers, etc.) to comply with bank's policies and procedures. Under the One Team Concept, the international sales representative and international officer have monthly sales goals to meet. Assists international officer to prepare loans secured by certificates of deposit; also supports with loan collection, overdrafts, and assists the customer resolve issues. Logs and updates the bank's Customer Relationship Management (through Horizon) system with notes regarding customer interaction and transactions. Follow-up with customer due-diligence, dormant accounts, foreign status recertification. Provides basic online banking customer support. Assists customers with credit and debit card needs, as well as orders and ensures delivery of check orders, debit cards, etc. Update customer contact information and records. Trains on Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Reg E, regulations, Federal Deposit Insurance Corp. (FDIC) coverage and ensures compliance with regulations when servicing customers in order to service high-risk customers. Attends meetings, events and participates in the bank's outreach projects. Other duties as assigned. SKILLS Strong bilingual skills - must be fluent in English/Spanish Excellent verbal and written communication skills (English/Spanish) Customer service oriented (can begin conversation, build rapport, and promote products and services based on customer needs) Highly motivated and self-starter Problem resolution Time management Goal oriented and focus on results Strong math skills and an understanding of currency exchange Attention to detail, discretion and confidentiality essential Microsoft Office skills (Outlook, Word, Excel, PowerPoint) Team player; builds relationship with international team to maximize customer experience. EDUCATION/KNOWLEDGE/EXPERIENCE High school graduate or GED equivalent Prior sales or office work a plus; banking experience preferred Knowledge of Mexican identification documents a plus
    $35k-53k yearly est. Auto-Apply 60d+ ago
  • Marketing Coordinator Assistant

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 500 Corporate Marketing Administration Job Summary: The Marketing Coordinator Assistant provides high-level administrative support across all markets by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Will assist Corporate Marketing Coordinator with support on all communications with marketing liaisons. May also train and supervise lower-level clerical staff. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Provides high-level administrative support to the Corporate Marketing Coordinator Serves as the central point of contact for marketing liaisons across all markets; exchange of information, compiling and distributing updates, distributing corporate wide campaign materials, other related duties as assigned. Assist with travel coordination related to marketing events, as needed. Create, maintain, and enter information into databases in a timely manner for future reports from all marketing liaisons Prepare reports and emails going to all markets with updates on new initiatives and campaigns Coordinate and direct office services, such as records, departmental account reconciliations, personnel issues, and housekeeping, to aid executives. Answer phone calls and direct calls to appropriate parties or take messages. Prepare responses to correspondence containing routine inquiries. Open, sort, and distribute incoming correspondence, including email, especially those pertaining to marketing liaison items. Coordinate catering and preparations for internal & external luncheons, dinners, and other bank gatherings Operate office equipment, such as copiers, or phone systems and arrange for repairs when equipment malfunctions. Maintain organized records of marketing materials (promotional items), order requests and confirmations of deliveries Support scheduling of meetings, events, and marketing related events for all markets and communicate this information to officers as needed. Maintain inventory of marketing materials including marketing collateral and receive and track requests for collateral orders. Skillfully prepare power point presentations for a variety of meetings as needed. Provide assistance to a team effort when the task requires additional hands on deck to complete a project or complete successful execution of an event. Display a positive and outgoing demeanor that works with others including officers, department supervisors, executives and customers in general. Will be expected to skillfully write notes, letters and various correspondence in a variety of scenarios where a response or reply is required to internal or external entities. SKILLS Effective English and Spanish verbal and written communication skills Detail oriented with reports, filing and implementation of events. Computer literate and have working knowledge of Microsoft Office especially in Power point, excel and Copilot. Good customer service, active listening, and critical thinking to actively define for ways to help people and achieve goals. Conflict-aware communication. Handle sensitive conversations tactfully and maintain confidentiality Organize files, maintains records, and ensures record keeping control. Manage multiple responsibilities while meeting deadlines Able to support oversight of supplies, equipment and vendor communication. Ability to meet performance standards and deadlines with accuracy and quality results Must be punctual to adhere on all levels from work schedule to meetings and special events May be required to test on some of these skills EDUCATION & KNOWLEDGE Bachelor's degree in marketing or mass communication preferred Prior office work experience, minimum of three years working directly in an official clerical environment.
    $29k-33k yearly est. Auto-Apply 5d ago
  • Loan Operations Associate

    International Bancshares Corp 4.2company rating

    International Bancshares Corp job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 200 Commercial Operations Job Summary: The Loan Operations Associates is responsible for supporting the credit administration activities by providing technical, clerical, and administrative support involved in loan operations : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. * Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone * Enter, update, and verify data within various systems of record * Load documents into the imaging system * Maintain possessory collateral * Prepare release of collateral (release of lien, titles) * Add document "ticklers" to the system, enter exceptions, monitor, and clear exception * Serve as litigation liaison providing all requested support in a timely manner * Prepare loan reports and reporting packets as needed * Complete credit verification requests and associated forms * Record report charge off accounts on the PCS system * Submit Accounts Payable Invoices, order supplies * Adhere to all applicable bank policies, procedures, and regulations. * Responsible for staying current on job related trends, procedures, regulations, and policies. * Other special projects for Credit Administration as assigned SKILLS * Must be detail oriented and self-motivated. * Possess very strong technical/computer skills * Working knowledge of office equipment and troubleshooting. * Demonstrate excellent verbal and written communication. * Proficient with MS Word, Excel, Access, PowerPoint applications EDUCATION * High School Diploma or GED
    $20k-32k yearly est. Auto-Apply 42d ago
  • Senior Private Wealth Banker

    Bok Financial Corp 4.6company rating

    Laredo, TX job

    Location: Austin -AUS, Dallas -DAL, Houston -HOUS, San Antonio -SANAN, Grapevine -GRPV, Woodlands -WDLND Areas of Interest: Finance; Private Banking Pay Transparency Salary Range: Not Available BOK Financial, Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top U.S.-based financial services holding company with operations in Oklahoma, Texas, Arizona, Arkansas, Colorado, Kansas, Missouri, Tennessee and New Mexico. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies. . Bonus Type Formula Based Summary Acting as a trusted advisor, finding and recommending the right financial solutions to help our high-net-worth clients grow, preserve, and protect their wealth is what you'll do as a Private Banker. We believe that no financial challenge is too big and no opportunity too small for us to start a conversation. We are guided by our commitment to serving our clients, providing a positive work environment for our employees, and making a difference in the communities we serve. Job Description The PRIVATE WEALTH BANKER IV is primarily responsible for making and servicing commercial and individual loans that involve significant amounts of both secured and unsecured funds and/or credit secured which have the highest visibility and are the most complex in nature. Additional responsibilities include the delivery of Brokerage, Investment management, Trust, and Insurance products to high net worth clients and businesses. Handles the largest, most profitable customer relationships within the department. Team Culture We understand everyone has different strengths and opportunities for growth and we strive to have the right mix of competencies in order to get the most out of the team dynamic. Your manager will be there for you and help guide your success. Your Client Service Associate will be the direct contact to handle your client base and provide a personal touch experience. Our team culture inspires our entrepreneurial spirit. It empowers us to act as trusted advisors. How You'll Spend Your Time * You will use your business savvy to identify new prospects and develop new business. * You'll use your product/service knowledge to determine what our clients need to enhance their private wealth strategy. * You will use your financial acumen and analytical skills to understand data to make informed decisions in order to structure loans, mitigate and identify risk, and keep us in regulatory compliance. * You will monitor and manage existing credit relationships in coordination with the Professional Services Group, including note renewals, detailed analysis of financial statements and collateral valuations, credit analysis, cash flow analysis, delinquency reporting, documenting exceptions, and covenant monitoring. Education & Experience Requirements This level of knowledge is normally acquired through completion of a Bachelor's Degree in Finance or related field of study and 8-10 years of directly related experience in credit/banking and/or 14-16 years of equivalent combination of education and experience. BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact recruiting_********************* with any questions. Top 3 reasons to apply Investing in our talent and building a great workplace is a top priority for us. * Empowered employees * Award-winning culture * Community commitment BOK Financial Corporation Group adheres to state specific pay transparency requirements. In order to be considered for a position with BOK Financial Corporation Group, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the application deadline. Base salary range explanation: The base salary range represents an average range for this position. Actual offers to be determined based on the candidate's qualifications, skills, experience and education. See job details for salary range and bonus type. Benefits: BOK Financial Corporation Group offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits. About BOK Financial Corporation For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we've grown into a diversified financial services company that serves consumers, small businesses and international corporations-and everything in between. Facts: * Operations focused in an eight-state footprint * 5,000 team members * $49.7 billion in assets * $114.6 billion in assets under management and administration * $8 million donated to local nonprofits in 2024 * 59,000+ volunteer hours by our employees in 2024
    $83k-131k yearly est. Easy Apply 35d ago
  • Branch Manager

    International Bancshares Corp 4.2company rating

    International Bancshares Corp job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time Department: 410 Branch Management Job Summary: The Branch Manager is responsible providing customers with the IBC Experience and "we do more" attitude to meet their needs and opportunity for branch growth with complete customer satisfaction. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. * Maintain branch sales performance expectations * Assist in employee development through role plays and observation - implement IBC Mission * Establish and meet individual goals * Provide customer service * Organize blitzing, presentations and call campaigns * Maintain customer portfolio * Provide branch numbers at manager meetings * Facilitate branch meeting and/or huddles * Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard * Establish community involvement * Understand and meet compliance expectations (exceptions, branch checklists) * Assist in hiring and termination process * Assist with trainings * Maintain and supervise time and attendance * Other duties as assigned SKILLS * Effective English verbal and written communication skills * Computer literate and have working knowledge of Microsoft Office * Service oriented; actively looking for ways to help others * Solution Oriented with self-starter motivation * Time Management and Organizational Skills * Critical thinking ability to make decisions and act with urgency * Ability to meet performance standards and deadlines * Learning Strategies * Basic math skills * Speaking * Social Perceptiveness * Able to work weekend schedule * Able to concentrate and focus on detail * Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. * Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. * Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. * Bringing others together and trying to reconcile differences. * Adapt quickly to changes not only themselves but also be able to provide guidance to the staff * Able to coach, counsel, motivate employees towards performance goals and create team environment * Create an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict. EDUCATION & KNOWLEDGE * High School diploma or GED equivalent * Some college, preferred * Customer service working experience preferred * Must demonstrate ability to perform
    $47k-61k yearly est. Auto-Apply 60d+ ago
  • Financial Auditor I

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 670 Internal Audit Services Job Summary: The Financial Auditor I is responsible for conducting independent audits of financial records and control procedures under the supervision of a Financial Audit Manager to ensure the financial institution is in compliance with laws and regulations. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Responsibilities include auditing accounting and financial records for accuracy and completeness; assessing internal controls; assessing operational and administrative functions for effectiveness; and the degree of compliance with bank policies, banking laws, and federal regulations. Clearly and accurately, document the execution of specific audit procedures as defined by the audit engagement objectives, audit client's engagement history, and planned audit approach. Responsible for the adequacy and appropriateness of the working papers produced and the conclusions reached. Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and communicate them to the team. Responsible for informing audit management of problems encountered, internal control weaknesses, or certain other issues, which could have a significant effect on the audit. Summarizes audit observations and recommendations and ensure that all audit observations, exceptions and recommendations are adequately explained and documented for review with auditee. Demonstrate professionalism and competence in the audit client's environment. Maintain a strong audit focus, be responsive to audit client requests, and develop/maintain productive working relationships with audit client personnel. Stay informed of current business/economic developments relevant to the banking industry. Develop soft skill through teamwork, integrity, and leadership. Collaborate with team members to set goals and responsibilities. Contribute ideas/opinions to the audit team and listen/respond to other team members' view. Use technology to continually learn, share knowledge with team members, and enhance service delivery Obtain an understanding of applicable Federal and State laws and regulations, accounting principles and auditing standards. 10-15% travel may be required. SKILLS The ability to identify and evaluate risks and controls to assess audit approach and scope, as well as recommended solutions to problems identified in test work. Challenge procedures used in the past and attempt to find new creative and innovative audit techniques. Good critical thinking, analytical, problem-solving skills. Strong interpersonal skills. Strong time management skills. Good written and verbal communication skills. EDUCATION Accounting, Finance, or a comparable degree in other business specialty with 18-24 hours of accounting.
    $49k-69k yearly est. Auto-Apply 7d ago
  • Appraiser Analyst I

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 201 Corporate Appraisals Job Summary: The Appraisal Review Analyst is responsible for insuring that appropriate real estate valuations are obtained and reviewed in compliance with Federal Regulations and Bank lending Polices. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Communication with Appraisers, Underwriters, and Reviewers to process all Appraisal Reviews. Proactively monitor status of all loan renewals. Effectively communicate in writing the result of each appraisal review. Assist to solve complex appraisal issues and have ability to communicate results to the client. Assists Lending Officers, Credit Managers, and Credit Analysts with questions regarding Real Estate Appraisal and Evaluation ordering and review policies and procedures. Ensure the operation and full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to FIERRA and USPSP requirements. Responsible to report any procedure or process that doesn't meet regulatory requirements including fraud, whether suspected or confirmed, to management. This reporting can be done directly to any member of management, including Corporate Credit Manager or Sr. Lending Staff. Adherence to Company policy and procedures is required Perform duties in accordance with the Vision & Values of International Bank of Commerce. Basic math and reading skills, and attention to detail Use of basic office equipment (e.g., photocopier, voice mail, "fax" machine, calculator, multiple line telephones, typewriter, computers etc. Represent the organization in a professional and positive manner. Maintain credit exception approval percentages within corporate approved guidelines Review appraisal report and supplemental documentation to determine accuracy of report Identify appraisals where value conclusions differ and coordinate the process of reconciliation Coordinate the communication process between various vendors to facilitate final resolution Maintain detailed records of the resolution process Communicate with Internal and external customers to explain appraisal product findings Coach vendors regarding appraisal practices and technical issues including policy, procedure change and regulatory compliance Coordinate and monitor any third-party vendors contracted to fulfill the real estate appraisal ordering, valuation, and review requirements of the bank. Ensuring that adequate timing, quality, and service levels are maintained by those third-party vendors and the bank's internal processes. Assist in the ordering, review, and quality control of real estate appraisals and evaluations, as needed based on transaction volumes. Answer questions from appraisers, Credit Administration, Internal Compliance, and Federal Regulators regarding the Bank's Consumer Appraisal Policies and Procedures Daily SKILLS Microsoft Office Verbal Communication Written Communication Mathematical Operate Office Equipment Analytical Communication Strong critical thinking and problem-solving skills Regulatory compliance Real Estate Appraisal Theory and Application Ability to grasp new technology and computer applications quickly Strong written and oral communication skills Comfortable working at a fast pace EDUCATION Bachelor's Degree (Finance, Real Estate, Accounting) or equivalent combination of education and appraisal experience Preferred 1 year of related experience with a mortgage and/or appraisal company Ability to analyze data, draw sound conclusions and summarize results Detail oriented and self-motivated Must be able to work in a fast paced, accurate environment Must have good communication skills, both written and verbal, and must be able to deliver a clear and understandable message to a variety of audiences including appraisers, vendors, and operational staff Good organizational skills with the ability to multi task, prioritize and follow up
    $37k-48k yearly est. Auto-Apply 30d ago
  • Support Services Specialist I

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 750 Support Services Job Summary: Responsible for a variety of general maintenance repairs, upkeep and maintenance duties throughout the bank. Maintains grounds and interior of IBC locations to ensure a clean, orderly, and healthy environment. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Conducts facilities and ground inspections Maintains bank vehicles Performs basic upkeep such as water filters, door and equipment battery replacement, flag exchanges, pest control, painting of poles, curbs, equipment, etc. Basic grounds maintenance such as window washing, debris pick up, exterior stain removal Maintain cleanliness of furniture and carpet Maintain upkeep and organization of market warehouse Shred document collection and disposal Performs mailroom operations, gathering, distributing mail Perform other related duties as assigned SKILLS Repairing - fixtures or systems using the appropriate tools Troubleshooting - determines causes of malfunctions and determining course of action Maintain a Valid State Issued Driver's License Equipment Selection - proper use of ladders, hand and power tools in accordance to safety requirements PHYSICAL WORKING CONDITIONS Must work indoor and outdoor year-round Requires stooping, kneeling, crawling, bending, turning, reaching, and lifting up to 50 lbs. of equipment and tools Must work in and around dust, fumes, and odors Must be able to work in high places EDUCATION/REQUIREMENTS High School diploma or GED equivalent
    $26k-41k yearly est. Auto-Apply 56d ago
  • Sales Associate (Part Time)

    International Bancshares Corp 4.2company rating

    International Bancshares Corp job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Part time This is an in-office position. Department: 400 Retail Sales and Service Job Summary: The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the "IBC Experience". This includes meeting customer needs by offering bank products and services and establishing new relationships. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. * Deliver the IBC Experience by providing prompt, efficient, and friendly customer service * Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities * Assist with branch opening/closing procedures and dual control * Adhere to policies and procedures of the New Account Opening Process * Support Branch Manager with adherence to the Compliance Facility Checklist * Maintain branch inventory and supplies * Flexibility to travel and assist other branches * Flexibility to assist and perform teller operation functions * Attend meetings and other events * Maintain individual sales performance goals * Promptly respond to and communicate customer complaints * Assist with on- the- job sales training * Other duties as assigned SKILLS * Problem Analysis * Focus on Results * Initiative * Service Orientation * Focus on Quality * Perseverance * Resourceful * Teamwork * Oral and written Communication * Bilingual (English/Spanish) preferred * Computer literate (knowledge of Microsoft programs) EDUCATION & EXPERIENCE * High school graduate or GED equivalent * 1 + years of experience interacting with people preferred
    $20k-32k yearly est. Auto-Apply 60d+ ago
  • Universal Teller I (Part Time)

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Part time This is an in-office position. Department: 705 Teller Operations Job Summary: The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer's banking needs. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Process paying and receiving teller transactions Deliver the IBC Experience by providing prompt, efficient and friendly customer service Balance and maintain assigned cash box and vault if applicable as well as perform end of day process Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities Perform successfully to the Sales Performance Goals and Referral Programs Participate in product and service initiatives for bank growth Attend company meetings Process foreign currency transactions Follow proper procedures to minimize errors and reduce losses Assist in solving issues that pertain to customer transactions Answer all banking related inquiries Operate and maintain all necessary teller equipment Assist with branch procedures under dual control requirements including the branch opening/ closing Assist on-the-job training for their branch and other branches Flexibility to report to work and assist other branches Perform the duties of the sales functions Perform other duties as assigned SKILLS Good oral and written communication (Bilingual preferred for border markets). 10 Key Focus on Quality/ Accuracy Teamwork Sensitivity to Guidelines Focus on Sales/ Results Service Oriented Learning Strategies Mathematics Critical Thinking Problem solver Judgement and sound decision-making abilities EDUCATION & EXPERIENCE High school graduate or GED equivalent 1 to 6 months cash handling preferred 1 + years of experience interacting with people preferred
    $26k-30k yearly est. Auto-Apply 13d ago
  • CTR Auditor

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 1130 CTR Department Job Summary: The CTR Auditor is responsible for review, audit, and preparing Currency Transaction reports for submission to FinCEN. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Provide quality customer service Provide prompt, efficient, and friendly service to other markets Maintain confidentiality of bank records, documents and electronic information Currency Transaction Cash Consolidation review of a specific day or days Maintain a good working relationship with all staff and contribute to the team effort in the department Review teller system and current cash aggregation reports to identify transactions needed to be reported Report technical issues with CTR module/EZ teller system to the BSA Supervisor Reviewing and completing an average of 250 CTRs on weekly basis Ensure workload is completed within the allotted amount of time to avoid late filings and adhere to regulatory deadlines Maintain constant communication with supervisor not only regarding daily responsibilities but also when encountering exceptions in the work or suspicious activity in the work Review teller input information for accuracy and compare against bank's core system to ensure correct data is sent to FiNCEN Send emails to Officers and employees as deemed necessary for CTR completion Handle phone calls from Banks using proper phone etiquette to answer questions pertaining to the processing of a CTR Other duties as assigned SKILLS Ability to communicate effectively both verbally and written. Individual must be multi-tasked. Must have great organizational and time management skills. Efficient typing skills and working knowledge of a PC. Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint). Individual must have an overall understanding of BSA Compliance and CTR requirements. EDUCATION & KNOWLEDGE High School Graduate or GED Equivalent Teller experience preferred 1-year work experience
    $40k-59k yearly est. Auto-Apply 7d ago
  • International Sales Representative I

    International Bancshares Corp 4.2company rating

    International Bancshares Corp job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 320 International Deposit Services Job Summary: The International Sales Representative is responsible for relationship building and driving the IBC experience by providing personalized international and domestic banking services carried out accurately and efficiently in a fast-paced environment with a "We Do More" attitude. This position supports an international officer who manages international and domestic high net-worth bank customers. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. * Listens carefully, creates connections, and establishes relationships with long-term and prospective high net-worth international and domestic customers by suggesting bank products and services that will meet their needs. Refer products and services through the bank's referral system. * Drives the customer IBC experience by providing personalized service to customers for account-related transaction requests (checking, savings, certificates of deposits, loans, wire transfers, etc.) to comply with bank's policies and procedures. * Under the One Team Concept, the international sales representative and international officer have monthly sales goals to meet. * Assists international officer to prepare loans secured by certificates of deposit; also supports with loan collection, overdrafts, and assists the customer resolve issues. * Logs and updates the bank's Customer Relationship Management (through Horizon) system with notes regarding customer interaction and transactions. * Follow-up with customer due-diligence, dormant accounts, foreign status recertification. * Provides basic online banking customer support. * Assists customers with credit and debit card needs, as well as orders and ensures delivery of check orders, debit cards, etc. * Update customer contact information and records. * Trains on Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Reg E, regulations, Federal Deposit Insurance Corp. (FDIC) coverage and ensures compliance with regulations when servicing customers in order to service high-risk customers. * Attends meetings, events and participates in the bank's outreach projects. * Other duties as assigned. SKILLS * Strong bilingual skills - must be fluent in English/Spanish * Excellent verbal and written communication skills (English/Spanish) * Customer service oriented (can begin conversation, build rapport, and promote products and services based on customer needs) * Highly motivated and self-starter * Problem resolution * Time management * Goal oriented and focus on results * Strong math skills and an understanding of currency exchange * Attention to detail, discretion and confidentiality essential * Microsoft Office skills (Outlook, Word, Excel, PowerPoint) * Team player; builds relationship with international team to maximize customer experience. EDUCATION/KNOWLEDGE/EXPERIENCE * High school graduate or GED equivalent * Prior sales or office work a plus; banking experience preferred * Knowledge of Mexican identification documents a plus
    $35k-53k yearly est. Auto-Apply 60d+ ago
  • Branch Manager

    International Bancshares 4.2company rating

    International Bancshares job in Zapata, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 410 Branch Management Job Summary: This position is responsible providing customers with the IBC Experience and “we do more” attitude to meet their needs and opportunity for branch growth with complete customer satisfaction. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Maintain branch sales performance expectations Assist in employee development through role plays and observation - implement IBC Mission Establish and meet individual goals Provide customer service Organize blitzing, presentations and call campaigns Maintain customer portfolio Provide branch numbers at manager meetings Facilitate branch meeting and/or huddles Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard Establish community involvement Understand and meet compliance expectations (exceptions, branch checklists) Assist in hiring and termination process Assist with trainings Maintain and supervise time and attendance Other duties as assigned SKILLS Effective English verbal and written communication skills Computer literate and have working knowledge of Microsoft Office Service oriented; actively looking for ways to help others Solution Oriented with self-starter motivation Time Management and Organizational Skills Critical thinking ability to make decisions and act with urgency Ability to meet performance standards and deadlines Learning Strategies Basic math skills Speaking Social Perceptiveness Able to work weekend schedule Able to concentrate and focus on detail Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Bringing others together and trying to reconcile differences. Adapt quickly to changes not only themselves but also be able to provide guidance to the staff Able to coach, counsel, motivate employees towards performance goals and create team environment Create an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict. EDUCATION & KNOWLEDGE High School diploma or GED equivalent Some college, preferred Customer service working experience preferred Must demonstrate ability to perform
    $47k-62k yearly est. Auto-Apply 14d ago
  • Foreign Exchange Wire Specialist I

    International Bancshares 4.2company rating

    International Bancshares job in Laredo, TX

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. Department: 330 Foreign Operations Job Summary: The Foreign Exchange Wire Specialist I is responsible for providing the foreign exchange (FX) wire service to existing and prospective customers while delivering the “IBC Experience”. Duties must be carried out accurately and efficiently in a fast-paced environment. This includes assigned duties in accordance with office procedures. Superior customer service with a “We Do More” attitude is a must. Provides an excellent opportunity for career-oriented individual. : ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Delivers the IBC Experience by providing prompt, efficient and friendly customer service. Informed of the daily currency exchange market rates. Provides exchange rates to customers requesting wires in foreign currency. Negotiates exchange rates with customers/prospects. Creates FX quotes and initiates wire process through the Wire Transfer application. Provide verbal disclosures to customers to comply with regulatory requirements. Assists Foreign Exchange Traders. Other Duties as assigned. SKILLS Strong sales skills. Knowledge of major world currencies and their value in relation to the U.S. Dollar. Strong written and oral communication skills in English and Spanish. Able to process transactions accurately and efficiently. Proficient in computer skills and knowledgeable in Microsoft Office and its applications. Bilingual, fluent in both English and Spanish. Basic math skills and ability to use calculator functions. Analytical skills, with attention to detail. Team player. EDUCATION & EXPERIENCE High School Diploma or GED equivalent. Prior sales or office work experience a plus.
    $33k-57k yearly est. Auto-Apply 19d ago

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