InterCall Overview

Consulting Services
Chicago, IL
Founded In
Organization Type
InterCall, a subsidiary of West Corporation , is the largest service provider in the world specializing in collaboration and conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall's strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Belgium, Denmark, Ireland, Finland, France, Germany, Italy, Netherlands, Spain, Sweden, Australia, Malaysia, New Zealand, China, India, Hong Kong, Singapore and Japan.
Founded in 1991, InterCall is an established company that loves to hire graduates from Auburn University Main Campus, with 16.5% of its employees having attended Auburn University Main Campus. Want to compare InterCall to some other great places to work in Chicago, IL? We suggest taking a look at Zippia's list of Best Companies to Work For in Chicago, IL. The average employee at InterCall makes $45,934 per year. Pay at InterCall is significantly lower than some of its highest paying competitors, like Twilio, Fortinet, and Workday, which pay $132,264, $125,742, and $125,723, respectively.
Based in Chicago, IL, InterCall is a key player in the professional industry with 4,000 employees and an annual revenue of $1.4B.


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Average Salary
$45,934 yearly

InterCall Reviews

Employee Reviews

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Employee Reviews

Jul 2021

Fixed schedule and breaks/lunches were encouraged. No on-call.


Unorganized and inefficient.


I considered the steady schedule a huge perk because I'm autistic and don't do well with constant change.

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The Team At InterCall

Key People

Scott Etzler

InterCall Rankings

InterCall is ranked #48 on the Best Professional Companies to Work For in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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InterCall Salaries

Salary Score
The national average salary for an InterCall employee in the United States is $45,934 per year. Employees in the top 10 percent can make over $88,000 per year, while employees at the bottom 10 percent earn less than $23,000 per year.
Average InterCall Salary
$22.08 hourly
Updated March 16, 2023
Average Employee Earnings

Highest Paying Jobs At InterCall

RankJob TitleAvg. SalaryHourly Rate
1Area Vice President$165,412$80
2Database Developer$112,117$54
3Systems Administrator$110,701$53
4Quality Assurance Engineer$107,899$52
5Software Engineer$105,915$51
6Business Analyst$104,344$50
7Functional Tester$104,147$50
8Quality Assurance Analyst$90,338$43
9Senior Systems Technician$83,957$40
10Project Manager$80,947$39
11Lead Operator$67,267$32
12Operations Manager$61,854$30
13Operation Supervisor$57,730$28
14Staff Accountant$57,405$28
15Senior Operator$53,177$26
16Global Account Executive$53,108$26
17Team Leader$48,923$24
18Sales Representative$48,163$23
19Event Coordinator$43,689$21
20Conference Coordinator$42,224$20

InterCall Diversity

Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

InterCall Gender Distribution


Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for InterCall. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • InterCall has 4,000 employees.

  • 65% of InterCall employees are women, while 35% are men.

  • The most common ethnicity at InterCall is White (60%).

  • 19% of InterCall employees are Black or African American.

  • 11% of InterCall employees are Hispanic or Latino.

  • The average employee at InterCall makes $45,934 per year.

  • On average, employees at InterCall stay with the company for 5.5 years.

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InterCall Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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Highest Paying InterCall Competitors

Competitors of InterCall include Twilio, Fortinet, and Workday. The wages at Twilio average higher than the other similar companies, where the median salary is $132,264 per year. The employees at Fortinet earn an average yearly salary of $125,742 per year, and the salaries at Workday average $125,723 per year.

Frequently Asked Questions about InterCall

When was InterCall founded?

InterCall was founded in 1991.

How many Employees does InterCall have?

InterCall has 4,000 employees.

How much money does InterCall make?

InterCall generates $1.4B in revenue.

What industry is InterCall in?

InterCall is in the consulting services industry.

What type of company is InterCall?

InterCall is a private company.

Who are InterCall's competitors?

InterCall competitors include Motorola Solutions, Vonage, Twilio, Juniper Networks, Citrix, Workday, Extreme Networks, Arkadin, DXC Technology, Fortinet, Hitachi Vantara, Advantage Inc, Telecommunications, Direct Line Communications, Inc., SVI, Pitney Bowes, Birch, InCorp Services, Telecom, ABC-Amega.

Who works at InterCall?

Scott Etzler (CEO)

Where is InterCall's headquarters?

InterCall's headquarters is in Chicago, IL.

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Zippia gives an in-depth look into the details of InterCall, including salaries, political affiliations, employee data, and more, in order to inform job seekers about InterCall. The employee data is based on information from people who have self-reported their past or current employments at InterCall. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by InterCall. The data presented on this page does not represent the view of InterCall and its employees or that of Zippia.

InterCall may also be known as or be related to InterCall, InterCall Inc and Intercall.