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InterCall Overview

InterCall, a subsidiary of West Corporation , is the largest service provider in the world specializing in collaboration and conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall's strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Belgium, Denmark, Ireland, Finland, France, Germany, Italy, Netherlands, Spain, Sweden, Australia, Malaysia, New Zealand, China, India, Hong Kong, Singapore and Japan.
Founded in 1991, InterCall is an established company that loves to hire graduates from Auburn University Main Campus, with 16.4% of its employees having attended Auburn University Main Campus. Want to compare InterCall to some other great places to work in Chicago, IL? We suggest taking a look at Zippia's list of Best Companies to Work For in Chicago, IL. The average employee at InterCall makes $61,980 per year. Pay at InterCall is significantly lower than some of its highest paying competitors, like Twilio, Juniper Networks, and Workday, which pay $142,242, $127,781, and $127,093, respectively.
Based in Chicago, IL, InterCall is a key player in the professional industry with 4,000 employees and an annual revenue of $1.4B.


Consulting Services





Founded in



Chicago, IL



Organization Type


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InterCall Employee Reviews

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Zippia UserJuly 2021


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What Do You Like About Working There?

Fixed schedule and breaks/lunches were encouraged. No on-call.

What DON'T You Like About Working There?

Unorganized and inefficient.

What Are Your Favorite Benefits/Perks?

I considered the steady schedule a huge perk because I'm autistic and don't do well with constant change.
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InterCall Company Rankings

InterCall is ranked #37 on the Best Professional Companies to Work For in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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InterCall Salaries

How much does InterCall pay?
The national average salary for an InterCall employee in the United States is $61,980 per year. Employees in the top 10 percent can make over $120,000 per year, while employees at the bottom 10 percent earn less than $31,000 per year.
Salary Score
Average InterCall Salary
$61,980 yearly
$29.80 hourly
Updated May 26, 2022
10 %
90 %
Average Employee Earnings

Highest Paying Jobs At InterCall

RankJob TitleAvg. SalaryHourly Rate
1Global Account Executive$148,520$71
2Area Vice President$145,010$70
3Lead Operator$118,076$57
4Team Leader$113,029$54
5Software Engineer$111,944$54
6Business Analyst$111,847$54
7Database Developer$107,561$52
8Systems Administrator$107,330$52
9Senior Systems Technician$105,114$51
10Project Manager$103,252$50
11Operations Manager$102,591$49
12Quality Assurance Engineer$102,333$49
13Senior Operator$91,875$44
14Functional Tester$90,623$44
15Sales Representative$90,468$43
16Quality Assurance Analyst$84,385$41
17Operation Supervisor$59,036$28
18Event Specialist$56,832$27
19Event Coordinator$56,126$27

InterCall Demographics Summary

Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

InterCall Gender Distribution


Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for InterCall. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • InterCall has 4,000 employees.

  • 65% of InterCall employees are women, while 35% are men.

  • The most common ethnicity at InterCall is White (60%), followed by Black or African American (19%) and Hispanic or Latino (11%).

  • On average, employees at InterCall stay with the company for 5.4 years.

  • The average employee at InterCall makes $61,980 per year.

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InterCall Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


> $1B

Founded in


Organization type


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InterCall Competitors

Competitors of InterCall include Twilio, Juniper Networks, and Workday. The wages at Twilio average higher than the other similar companies, where the median salary is $142,242 per year. The employees at Juniper Networks earn an average yearly salary of $127,781 per year, and the salaries at Workday average $127,093 per year.
Average Salarydesc
Salary Range120k - 167k$142k$142,242
Juniper Networks
Salary Range107k - 152k$128k$127,781
Salary Range111k - 145k$127k$127,093
Salary Range101k - 142k$120k$120,387
Citrix Systems
Salary Range96k - 139k$116k$116,096
Hitachi Data Systems
Salary Range87k - 121k$103k$103,498
Extreme Networks
Salary Range71k - 122k$93k$93,400
Motorola Solutions
Salary Range73k - 111k$90k$90,498
Birch Stewart Kolasch & Birch
Salary Range68k - 109k$87k$86,704
DXC Technology
Salary Range61k - 102k$80k$79,743

Frequently Asked Questions about InterCall

When was InterCall founded?

InterCall was founded in 1991.

How many Employees does InterCall have?

InterCall has 4,000 employees.

How much money does InterCall make?

InterCall generates $1.4B in revenue.

What industry is InterCall in?

InterCall is in the consulting services industry.

What type of company is InterCall?

InterCall is a private company.

Who are InterCall's competitors?

InterCall competitors include Motorola Solutions, Vonage, Twilio, Juniper Networks, Citrix Systems, Workday, Extreme Networks, DXC Technology, Fortinet, Hitachi Data Systems, Advantage, Telecommunications, Pitney Bowes, Birch Stewart Kolasch & Birch, Telecom, InCorp Services,, Capital Business Systems, Integrity Payment Systems, SVI, Direct Line Communications.

Where is InterCall's headquarters?

InterCall's headquarters is in Chicago, IL.

What is InterCall's website?

You can find the InterCall website at www.intrado.com.

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Zippia gives an in-depth look into the details of InterCall, including salaries, political affiliations, employee data, and more, in order to inform job seekers about InterCall. The employee data is based on information from people who have self-reported their past or current employments at InterCall. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by InterCall. The data presented on this page does not represent the view of InterCall and its employees or that of Zippia.

InterCall may also be known as or be related to InterCall, InterCall Inc and Intercall.