InterCare Community Health Network jobs

Job DescriptionDescription: 2ND-YEAR HYGIENE STUDENTS ARE WELCOME TO APPLY!! InterCare is a Federally Qualified Health Center which MAY qualify employed Dental Hygienists for National Health Service Corps student loan repayment programs! * Eligibility may vary based on personal loan information * Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Dental Hygienist interested in working full-time, part-time, or 1099-contracted to join our team in Holland! The Dental Hygienist is responsible for assisting the dental providers with the provision of high quality, preventive patient centered primary oral health care to InterCare's target populations. At InterCare, you'll find a rewarding and challenging work environment and an attractive total rewards package with wages breakdown below and includes competitive benefits, paid time off, 10 paid holidays - NO WEEKENDS! Compensation Breakdown New Grad - Starting at $34.00/hr. 2+ Years of Experience - Starting at $36.00/hr. 5+ Years of Experience - Starting at $38.00/hr. 8+ Years of Experience - Starting at $40.00/hr. 10+ Years of Experience - Starting at $42.00/hr. Additional Benefits Relocation Assistance Student Loan Repayment Options Licensing assistance for out-of-state Hygienists At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccine , however, you may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Monday - Friday, 8:00am-5:00pm, Ideally seeking candidate to staff clinic Monday - Friday, however, clinic is able to support some flexibility Minimum Requirement Possesses a thorough understanding of theory and practices of dentistry, acquired through graduating from an accredited four year Bachelor of Dental Hygiene program or a two year Associates in Dental Hygiene program. Maintains active license through State of Michigan to practice dental hygiene. Requirements: Primary Accountability Responsible for assisting the dental providers with the provision of high quality, preventive patient centered primary oral health care to InterCare's target populations. Description of Primary Duties & Responsibilities Provides efficient and effective patient preventive care according to the adopted clinical standards. Seats the patient, and prepares patients for treatment, including blood pressures, pulse, and patient identification. Provides preventative treatment, including caries risk assessment, periodontal assessment, prophylaxis, applying sealants and fluoride treatments and taking radiographs under supervision of the dentist Provides understandable and complete instructions for procedures done, using diverse learning techniques, and documentation of the patient's understanding. Regularly attends site, and assigned meetings Returns phone messages, and e-mails in a timely manner. Communication Skills Possesses a professional level of written and verbal communication skills. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels. Physical Demands Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment, dental equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear. InterCare Community Health Network is an Equal Opportunity Employer.

Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you looking for a physician practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further! Concentra is seeking a Physician Center Medical Director of join our team in Chesterfield, MI! At Concentra, our Medical Directors spend most of their time clinically treating patients; the remaining time is focused on quality improvements and building the center business with the Center Leadership Team. This role offers an opportunity for physicians to blend their love of patient care with their management skills, working for the leader in the workplace health industry. Concentra is recognized as the nation's leading occupational health care company and one of "America's Greatest Workplaces," as noted in Newsweek. Scope of Practice: Occupational Health + Urgent Care Hours: Monday-Friday 8am-5pm Responsibilities * This clinic-based position provides direct patient care, leading by example, and creating an exceptional patient experience * Provides leadership in healthcare management to ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure * Manages clinicians, support staff, and complies with APC supervisory requirements * Creates a professional and collaborative working environment * Works with leaders to identify and implement changes to ensure continuous medical clinic improvement * Maintains relationships with center clients and payers * Works with medical clinic leadership team to manage clinical and support staffing levels * Promotes, cultivates, and exemplifies Concentra values for all clinic colleagues * Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition * Possesses financial awareness and provides input to clinic budget and key business metrics Why Choose Us: With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Active and unrestricted medical license * Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date) * Must be eligible to participate in Medicare * Board Certification or Eligibility in an ABMS or AOA recognized specialty preferred * FMCSA NRCME certification preferred or willingness to obtain Additional Data * Hours M-F, 8 to 5, no nights, no weekends, & no holidays * Compensation package: * Guaranteed base salary with annual merit increase opportunity * Monthly Medical Director Stipend * Monthly RVU Bonus Incentive * Quarterly Quality Care Bonus Incentive * Generous Paid Time Off package for new colleagues include: * 24 days of Paid Time Off (annually, with roll-over) * 6 days of Paid Illness Days (annually, with roll-over) * 5 days of Paid CME Time (annually) * 6 Paid Holidays * Claims Based Medical Malpractice Coverage, including Tail coverage * Reimbursement for dues on renewal of applicable licensure, certifications, memberships, etc. * 401(k) with Employer Match * Medical/Vision/Prescription/Dental Plans * Life/Disability Insurance * Colleague Referral Bonus Program * Unmatched potential to grow your career, whether it be leadership or subject matter expert * Tickets at Work: Corporate Discounts with most Fortune 500 goods & services * Relocation assistance available upon request * Opportunity to teach residents and students * Training provided in Occupational Medicine This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veteran #LI-MG1

Job Details Eau Claire, MIDescription InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a temporary [with the possibility of a full-time placement] Case Worker to join our Team in Eau Claire! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation starting at $25.14 hourly (could be salaried depending on candidate) and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccination, however, you may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Hours are typically Monday through Friday from 8:00 a.m. - 5:00 p.m. with occasional late patient activity. Days and work schedule may vary due to business need. - NO WEEKENDS!! Minimum Qualifications: Professional level knowledge typically associated with a Bachelor's level degree in a health and human services field, such as, social work, social services, psychology, counseling/education, sociology, or public health. One year of case management/case work experience or healthcare related experience. Bilingual Fluency preferred. Qualifications Primary Accountability This individual will act as a primary care team member and Behavioral Health team member to provide on-site patient and family assistance, facilitate referrals, and coordinate care with outside agencies/community resources. Description of Primary Duties & Responsibilities Provides supportive case management services to the patient based on individual need. Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals. Works with the patients on a day-to-day basis using professional judgment and discretion to implement the team determined Treatment Plan. Assists patient in setting up medical/behavioral health appointments and ensuring the patient keeps appointment. Provides crisis management for clients; makes linkages and referrals for interventions as appropriate. Helps patient obtain necessary resources and advocates for the patient with special needs. Assists community members and health field personnel to assess, plan for, and provide needed health and related services such as food, housing/shelter, insurance/benefits, mental health treatment, counseling, crisis support; including support groups, education, employment, disability insurance and transportation needs. Refers patients needing additional support of social and emotional problems to other community agencies such as Community Mental Health for further assistance. MAT specific duties and responsibilities (as applicable). Documents MAT patient referrals including assessment and patient's consent to obtain assistance. Works with providers to evaluate possible courses of treatment and planning. Links and monitors patient activity related to counseling and treatment plan. Maintains an active caseload providing interventions as needed and within area of expertise and limits of credentials; assures procurement of additional services as needed. Acquires and provides to the MAT team the detailed information regarding an assigned patient by completing tracking sheets and inquiry sheet at the end of every month to supervisor. Licensed Master's level or Case Worker's in pursuit of full licensure, provides back up support in Behavioral Health Consultant role as needed. Other duties as assigned. Obtain referrals from Recovery Coach and accurately enter BHTEDS data, Upload SUD Assessment and Treatment plan into the SmartCare (SWMBH's portal) and request authorizations for Peer Recovery Coach services. Problem solve any barriers with Recovery Coach, InterCare's Billing department and with PIHP/CMH (Prepaid Inpatient Health Plan/Community Mental Health). Review Duals spreadsheet for the Site on the G drive and make sure that it is updated, follow-up with other staff members at InterCare as needed. Professional and Technical Knowledge Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature. Consistently exercises discretion and judgment to analyze, interpret, make deductions and then decide what actions are necessary based on the varying facts and circumstances of each individual case. Maintains a working knowledge of the Primary Care Team's roles and responsibilities. Consistently strives to develop and demonstrate the attributes identified by InterCare's Employee Success Profile. Understands and consistently supports the uniform implementation of InterCare's organizational and patient care policies and procedures as pertinent. Technical Skills Proficient in Microsoft Office Suite. Has ability to create letters, forms, documents, presentations. Proficient in InterCare's clinical competency requirements. Communication Skills Possesses a professional level of written and verbal communication skills. Ability to communicate complex concepts in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate professionally to patients, providers, individuals in the community and or representing to outside organizations/businesses. Ability to comfortably speak and present in a front of groups

Job Details Experienced Bangor, MIDescription Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a full-time Financial Analyst! This position will be based out of our Bangor Administration Building. At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation starting at $67,000/year and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. Work Schedule: Hours are Monday - Friday from 8:00 a.m. - 5:00 p.m., with evening hours as necessary. NO WEEKENDS! NO MAJOR HOLIDAYS! Primary Accountability Under the general direction of the Director of Finance and Chief Financial Officer, the Financial Analyst is tasked with developing, maintaining, and providing timely, accurate reporting to management. The Financial Analyst will proactively establish and maintain strong working relationships with site operational leaders, executive leaders and finance team members. The Financial analyst will be responsible for monthly budget variance analysis, and performance monitoring. The Financial Analyst will support cost reporting compilation and analysis, operate the 340B pharmacy program and prepare projections and pro formas as requested. The Financial Analyst will also serve as the primary finance contact for all grant activities and will prepare all financial reporting and analyses required by all grants. Description of Primary Duties & Responsibilities Calculate and communicate key financial and business drivers, operating results and trended performance results. Interpret trends and their impact on the budget and financial operations. Support financial leadership with timely forecasts, pro formas, projections and service line analyses to monitor performance against expectation. Prepare grant expenditure analysis to ensure that grant funds are being maximized, that all charges to grants are eligible and supported with documentation, and that grant program requirements are fulfilled. Responsible for providing support to third party reimbursement functions including cost report preparation, third-party reserves, net revenue per encounter and financial analysis. Develop and implement processes to ensure accurate and complete documentation is obtained for cost reporting. Responsible for coordination and maintenance of all aspects of the 340B pharmacy program to ensure compliance with all regulations including performing internal audits and recording all monthly activity including revenue, expenses and receipts. Also responsible for optimizing the utilization of the 340B pharmacy program. Perform data extraction & external reporting requirements as applicable. Make recommendations concerning means of reducing costs, increasing revenues or improving financial performance Qualifications Description of Primary Attributes General Development Financial Analysis Critical Thinker Cross Functional Decision Support Self Sufficient Internally Driven Professional and Technical Knowledge Possesses a thorough understanding of theory and practices of finance typically acquired through completion of a bachelor's degree program or extensive practical experience in a professional environment. Minimum of 3-5 years' applicable experience in finance or accounting; prefer healthcare financial experience. Ability to analyze financial data, identify trends, interpret financial results and prepare financial reports, statements and projections. Ability to manage several projects, and meet essential deadlines as established. Ability to participate in and facilitate group meetings. Ability to deal with ambiguity and multiple, overlapping priorities while maintaining a high level of detail orientation. Technical Skills Proficient in Microsoft Office Suite Ability to use clerical and numerical skills in preparing final drafts and documents from raw data Ability to create letters, forms, documents, presentations Ability to run reports, analyze and interpret data, assist in implementation and maintenance of systems Strong technical, analytical skills and decision-making capabilities Strong Excel skills required; experience with accounting and electronic medical records systems Strong understanding of financial reporting & financial planning Communication Skills Possesses a professional level of written and verbal communication skills Ability to communicate complex concept in a clear effective manner Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels Physical Demands Job duties performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear Sedentary position requiring prolonged periods in a seated position at a desk and working on a computer.

Job Details Benton Harbor, MI Benton Harbor, MIDescription Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Full-Time Medical Assistant to join our team at our Benton Harbor Women's Health Center location! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation. Starting wages is $17.69 for trained or $19.00 for certified or registered Medical Assistant and increases depending on experience and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. Work Schedule: Monday - Thursday from 7:30 a.m. to 5:00 p.m. with evening hours as necessary. NO HOLIDAYS! NO WEEKENDS! Minimum Requirements Possesses a general knowledge of clinical practices as acquired through formal training, including a certificate MA program, or associates degree in medical assisting. Minimum of 2-years in OB preferred. Minimum of 5-years as a Medical Assistant working in a health center or clinic preferred. Professional certification required within 6-months of employment if not already certified by accredited certification body. Responsible for performing select clinical and administrative duties as delegated by the licensed physician, in accordance with InterCare policies and procedures; actively participates as a member of the patient care team. Description of Primary Duties & Responsibilities 1. Performs a wide range of clinical tasks to support the provider team. Screens patients in preparation for examination by provider. Discharges patients including identified education, follow up and instructions. Works in collaboration with the provider and other care team members in advising and referring the patient / families to community resources and tracks all community resource referrals. Prepares patients for examinations, procedures or treatments; assists provider as needed. Performs clinical procedures as competency assessed and appropriate for position e.g. nebulizer, peak flow, etc. Educates patients as requested by provider, and within scope of medical assistant training. Assures that lab, x-ray, referral, and hospital reports are placed in patient record for follow up visits. Consistently and accurately enters patient information into EHR, documenting patient information clearly, in proper form according to InterCare policy. Performs and documents in house laboratory testing to include quality control checks and documentation. Administers immunizations and other medications according to policy and procedures; maintains standards of Medication Storage and Handling. 2. Participates as a clinical team member. Actively participates in pre visit planning and daily huddle with the clinical support team, FOS and provider (patient care team) to review the daily schedule and enhance patient flow. Regularly attends and participates in site, and assigned meetings; including CSD training and education sessions. Engages in practice improvement initiatives. Provides follow up on open diagnostics as assigned. Assists with reporting as requested. Participates in training to improve patient outcomes. The training may include, but not limited to: assisting patients in setting self-management goals, coordination of patient care, patient population, proactively addressing and assisting in the needs of patients / families in their community, cultural competency, effective communication skills, OSHA, HIPAA, and EHR updates. Performs all other non-clinical tasks as assigned. Qualifications General Development Displays compassionate, ethical and professional demeanor. Communicates effectively with patients and family members involved in their care. Maintains a positive presence in the clinical setting. Participates constructively in meetings and as part of a team. Maintains informative and cooperative working relationships with InterCare staff and colleagues. Professional and Technical Knowledge Possesses a general knowledge of clinical practices as acquired through formal training, including a certificate MA program, or associates degree in medical assisting. Certified by accredited certification body -or- qualifies to test (required at next InterCare test date), and obtains passing score. Maintains BLS requirement. BLS is a mandatory by InterCare and our FTCA agreement with the Federal Government. It must be completed within 90 days of hire. Proficient in customer service and professionalism. Thorough working knowledge of prevailing standards of care, InterCare's clinical guidelines, and patient care policies and procedures. Meets all Safety and regulatory requirements to include but not limited to Joint Commission National Patient Safety Goals, Infection Control, OSHA and annual competencies. Completes all annual competencies. Technical Skills Proficient in EHR and EPM. Ability to use and respond to e-mail. Ability to use other InterCare desktop tools, including Safety Zone, Net Learning, and iTAC. Proficiency in Microsoft Excel and Word. Communication Skills Possesses a professional level of written and verbal communication skills. Has the ability to appropriately handle conflict, presents a positive demeanor both verbally and non-verbally. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels. Physical Demands Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear Able to hear and communicate clearly with clients and staff on telephone and in person

Full-time Description InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Dentist to join our team in Bangor! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires all employees to have the COVID vaccine, however, you may receive a vaccine at no cost at any of our clinic locations. Dentist is responsible for ensuring that InterCare's goals and performance expectations relative to dental services are consistently implemented and continuously improved, while providing quality dental treatment in accordance with InterCare's clinical guidelines and Michigan's Rules and Regulations of the Michigan Board of Dentistry. By diagnosing dental disease or injury, establishing treatment, planning, performing fillings, extractions and other related procedures. Also, provides support to Dental Assistant(s), Dental Hygienist(s), and other dental staff by serving as a clinic team member by participating in meetings, reviewing clinic productivity, scheduling procedures and establishing guidelines for care and treatments for patients. Requirements Duties and Responsibilities: Works in close collaboration with the Dental Director and Chief Dental Officer Advise and instruct patients regarding preventative dental care, the causes and treatment of dental problems, and oral health care services Analyze and evaluate dental needs to determine changes and trends in patterns of dental disease Administer anesthetics to limit the amount of pain experienced by patients during procedures Apply fluoride and sealants to teeth Diagnose and treat diseases, injuries, and malformations of teeth, gums, and related oral structures, and provide preventive and corrective services Examine teeth, gums, and related tissues, using dental instruments, x-rays, and other diagnostic equipment, to evaluate dental health, diagnose diseases or abnormalities, and plan appropriate treatments Improving your clinical skills and acumen through participation in continuing education and training opportunities Possessing a strong work ethic, outgoing personality, good communication skills, manual dexterity and a personable chair-side manner. Follow HIPAA guidelines and safety rules Conducts staff meetings Participates in on-going required training Performs other duties, as assigned Skills and Experience: Graduate of an accredited school of dentistry Strong computer skills: experience with Electronic Health Records (NextGen preferred) Excellent verbal and written communication skills Current license in Dentistry from the State of Michigan Physical Demands: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate dental instruments and equipment (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear About Us: InterCare Community Health Network is a not-for-profit organization headquartered in Bangor, Michigan. We employ 400 medical and dental health professionals and support personnel at multiple locations. InterCare is a federally qualified health center dedicated to improving individual health and reducing health issues in communities that we serve. We pursue our vision through the delivery of a broad range of primary care services and by promoting open access for all. InterCare's main focus is on disease prevention, wellness, and regular and timely treatment of chronic conditions. We pride ourselves on excellent communications with our patients, and on a strong health education focus that helps our patients and their families become involved in their own health care. InterCare Community Health Network is an Equal Opportunity Employer.

Job Details Bangor, MIDescription Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a full-time 40-hours/week Patient Engagement Community Health Worker (CHW) to join our team at our Administration location! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation with competitive pay with pay starting at $19.52/hr. and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccine , however, y ou may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Monday - Friday from 8:30 a.m. - 5:00 p.m.; NO WEEKENDS NO HOLIDAYS!! Minimum Requirements: High School Diploma or GED Successful completion of 126 hours of the Community Health Worker Michigan-specific training. Responsible for improving patient engagement by assisting patients in increasing access to health services through outreach, encouraging engagement, education, and peer support. The patient engagement CHW is part of an inter-disciplinary clinical care team supporting the health centers in patient engagement activities through outreach and follow up. Description of Primary Duties & Responsibilities 1. Performs patient outreach and tracking responsibilities. Performs an initial assessment based upon the reason provided for contact such as; no care with PCP during current year, Health Risk Assessment completion, inappropriate ED use, recent hospitalization, gap in routine care, and connection to community resources to address SDOH issues. Effectively uses a variety of communication methods to engage with patients, such as coordinated text messaging, phone calls, mail and in-person visits at home, other care settings or community events. Reviews MCHN provided monthly outreach list for each covered Health Plan and develops a plan for prioritized outreach following MCHN best practices workflow. Documents all outreach attempts in MCHN provided documentation tool and provides results monthly to allow for aggregate reporting to Health Plans. Provides direct education or engagement with contacted patients, or connects to other resources for education as appropriate, based upon initial assessment. Appropriately provides patient education on appropriate use of health services, assists with federal, state and local programs that provide or financially support the provision of medical, social, educational, housing, or other related services, and addresses identified factors impacting health outcomes (e.g., social, housing, educational). Conducts Health Michigan Plan Health Risk Assessment, contacts identified patients in need of completing the assessment and assists contacted members in completion of the assessment and addresses triggered interventions. Assists in closing the gap in care, by utilizing individual and MCHN provided reports to prioritize patient outreach attempts (e.g. missing preventive service, poor chronic disease outcome etc.) and facilitating the scheduling of required visit / testing and eliminate barriers to care as appropriate. Assists health center staff in maintaining assigned patient panels with covered Health Plans including helping patients change primary care provider and supporting the health centers in removing patients that are not served by the health center from its panels. Actively collaborate with other members of the primary care team including Care Managers, Support Staff and PCPs. 2. Promotes Patient and Community Engagement through a variety of methods. Coaches and motivates patients to engage in primary care to effectively manage their chronic disease or engage in preventive care as appropriate. Assists assigned members in the navigation of the health care system and to help address common barriers to care including; securing a PCP and scheduling primary care appointments, and updating health plan records to reflect actual PCP. Coordinates a graduated intensity outreach program for newly assigned patients to engage patient in their care. Effectively provides information about the health center, its services, and helps patients prepare for their first visit. Documents all outreach attempts following MCHN workflow to allow for patient reassignment by Health Plan as appropriate. Contacts patients weekly who are at high risk by stratification methodology and engages the individual in care management and coordination services/programming provided by the health center. 3. Assists patients with Community Resources/Social Determinants of Health (SDOH) and follows up on inappropriate and preventable Emergency Department (ED) utilization. Address Social Determinants of Health (SDOH) issues identified during patient contacts and eliminate barriers to care as appropriate. Conducts SDOH screening and assessment using tools identified by MCHN to uncover individuals needs and connects members with available community resources addressing, SDOH such as, food, housing, transportation, economic stability, social and community connectedness, neighborhood, health and health care. Contacts assigned Health Plan members identified as either high or inappropriate utilizers of the ED and encourages engagement with PCP. Provides education and resources to identified high or inappropriate utilizers of the ED. Encourages member to contact PCP to provide the opportunity to address need through health center services. Addresses identified barriers to care that led to the utilization of ED rather than Primary Care services. Qualifications Description of Primary Attributes General Development BCLS Certification is required. Ability and willingness to provide emotional support, encouragement and motivation to patients. Ability to work effectively with a wide variety of people and maintain positive working relationships with site staff, clients, providers, clinical support staff, agency representatives, and management. Possesses skills in motivation, self-direction, and punctuality. Ability to work well as part of a team and keep team members updated on current project developments Ability to continuously expand knowledge and understanding of community resources, services and programs provided; human relations and procedures used in dealing with the public as part of a service or program. Professional and Technical Knowledge Possesses a high school diploma or equivalent. Successful completion of 126 hours of the Community Health Worker Michigan-specific training. Maintains BLS requirement. BLS is a mandatory by InterCare and our FTCA agreement with the Federal Government. It must be completed within 90 days of hire. Technical Skills Basic to intermediate level skills in Microsoft Office Suite. Ability to present educational information to patients one-on-one or in group settings. Ability to create letters, forms, documents, presentations. Knowledge of medical terminology preferred. Communication Skills Possesses a professional level of written and verbal communication skills. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels. Fluent in Spanish and English, reading, writing, and speaking skills. Physical Demands Job duties are performed during irregular evening hours outside of the typical office environment. The environmental factors and/or physical requirements of this position include the following: In-home and warm weather outdoor work with occasional in-office work. Extensive travel using reliable personal vehicle. Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs. Requires ordinary ambulatory skills sufficient to visit other locations. Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment). Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear.

Job Details Entry Bangor, MIDescription InterCare is a Federally Qualified Health Center which MAY qualify employees for student loan repayment programs! *Eligibility may vary based on personal loan information* Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Community Health Worker to join our team in Bangor! At InterCare, you'll find a rewarding and challenging work environment and competitive compensation. At InterCare, you'll find a rewarding and challenging work environment and an attractive total rewards package with wages starting at $19.52/hr. and includes competitive benefits, paid time off, 10 paid holidays - NO WEEKENDS DURING THE NON-AGRICULTURAL SEASAON. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccine , however, y ou may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Monday - Friday from 8:00 a.m. - 5:00 p.m., with evening and weekend hours as necessary during the Agricultural Season (typically March - October) as designated by the Community Services Manager. Minimum Requirements Bilingual Fluency in English-Spanish Current Community Health Worker (CHW) Certification or the ability to obtain this certification within 90-days of hire. Maintains BCLS Certification is required Basic to intermediate level skills in Microsoft Office Suite. Ability to present educational information to patients one-on-one or in group settings. Ability to create letters, forms, documents, presentations. Knowledge of medical terminology preferred. Qualifications This position is responsible for helping patients and their families to navigate and access community services, other resources and adopt healthy behaviors. The Community Health Worker builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. Description of Primary Duties & Responsibilities Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement. Provide ongoing follow up, basic motivational interviewing and goal setting with patients/families. Conduct intake interviews with patients, including enrolling and/or referring patients into MI Bridges, Sliding Fee Program, Healthy Michigan Plan and other programs. Assists patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Provide referrals for services to community agencies as appropriate. Act as a patient advocate and liaison between the patient/family and community service agencies (i.e. schools, Department Human Services, hospitals, support groups, etc.). Works closely with an integrated care team to help ensure patients have comprehensive and coordinated care. Responsible for providing consistent communication to outreach nursing/provider care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Reduce stigma and other barriers to initiating or continuing health care by providing culturally/linguistically humble care, reliable information to both community members and health care providers. Help patients set personal goals, and attend appointments. Follow-up with patients via phone calls, home visits, and visits to other settings where patients can be located. Assist patient in understanding care plans and instructions. Coach patients in effective management of their chronic health conditions and self-care. Plans, organizes, and participates in Migrant Outreach efforts, health fairs and other public events. Convey the purposes and services of a program to the user population and the impact that program or service would have. Provides health information through community outreach, group health education sessions, individual encounters, and home visits, to assess client needs and concerns as they relate to their family, their community and their health. Distribute information to grower and farm workers about InterCare programs and resources, plan daily camp visits to designated service area, and initiate contact with appropriate farm representative. Utilize maps, patient charts and migrant camp directives to locate patients and properly document enabling services on logs, referral forms, and encounter forms. Serves as a cultural mediator and patient advocate as it relates to communication barriers. Requirements General Development Maintains BCLS Certification is required. Ability and willingness to provide emotional support, encouragement and motivation to patients. Ability to work effectively with a wide variety of people and maintain positive working relationships with site staff, clients, providers, clinical support staff, agency representatives, and management. Possesses skills in motivation, self-direction, and punctuality. Ability to work well as part of a team and keep team members updated on current project developments Ability to continuously expand knowledge and understanding of community resources, services and programs provided; human relations and procedures used in dealing with the public as part of a service or program. Technical Skills Basic to intermediate level skills in Microsoft Office Suite. Ability to present educational information to patients one-on-one or in group settings. Ability to create letters, forms, documents, presentations. Knowledge of medical terminology preferred. Communication Skills Possesses a professional level of written and verbal communication skills. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels. Fluent in Spanish and English, reading, writing, and speaking skills. Physical Demands Job duties are performed during irregular evening hours outside of the typical office environment. The environmental factors and/or physical requirements of this position include the following: In-home and warm weather outdoor work with occasional in-office work. Extensive travel using reliable personal vehicle. Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs. Requires ordinary ambulatory skills sufficient to visit other locations. Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment). Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear.

Job Details Experienced Benton Harbor, MIDescription Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Care Manager to join our team at our Benton Harbor Health Center! At InterCare, you'll find a rewarding and challenging work environment and an attractive total rewards package with wages starting at $67,000 and includes competitive benefits, paid time off, 10 paid holidays, sick time, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long-term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccine , however, y ou may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Monday - Friday from 8:00 a.m. - 5:00 p.m. -- NO WEEKENDS!! NO HOLIDAY'S!! Minimum Requirements Current RN license in the State of Michigan Minimum of two years of ambulatory and/or hospital nursing experience preferred, care management experience preferred BLS Certification, to be completed within 90 days Qualifications Primary Accountability Serves as a member of the care team providing high quality, holistic healthcare to patients with multiple chronic conditions [high risk patients] through a client-centered approach. Responsible for providing care management to complex patients, population health management and for assisting the healthcare provider in an ambulatory care setting. Description of Primary Duties & Responsibilities Provides ongoing Population Health Management Monitors evidence-based clinical indicators to assess progress toward better health and shares these with the patient/families to initiate disease management protocols in collaboration with provider, develops/revises/evaluates process standards and clinical guidelines Provides patient education and identifies patient teaching needs related to disease management including: diet, exercise, and medications Utilizes patient registries and lists to identify at-risk patients who would benefit from care management, particularly patients with identified risk stratification level of 7 and 9 Performs or assures completion / documentation of a comprehensive patient assessment: medical, functional, cognitive, affective, psychosocial, nutritional and environmental Monitors the patient, assessing progress on self-management goals, and if current goals met, guides the patient to set new goals. Identifies barriers to care and works to help the patient problem-solve to overcome them Provides medication management and adherence education within the scope of care management Manages care of patients through collaboration with members of the health care team and other health professionals in order to make decisions about treatment and assist the patient in attaining health goals. Requirements Professional and Technical Knowledge Displays compassionate, ethical and professional demeanor Communicates effectively with patients and family members involved in their care Able to use computers and Microsoft Office efficiently Communication Skills Possesses a communication style to convey complex concepts in a clear effective manner Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels Physical Demands Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear Able to hear and communicate clearly with clients and staff on telephone and in person

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. Also will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities X-ray Technician Duties * Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam * Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety * Use radiation safety measures and protection devices to ensure safety of patients and team members * Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director * Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMRFollows documentation procedures and completes required documentation related to patient x-ray visit. * Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures Medical Support Specialist Duties * Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing * Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing * Perform rapid screening tests (influenza, strep, mono, glucose, etc.) * Assist providers during examination and treatment * Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed * Prepare and assist clinician with procedure set up and injury care * Apply bandages, dressings and splints as ordered by the treating clinician * Dispense medications and DME as ordered by the treating clinician in accordance with state regulations * Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center * Maintain supplies, clean rooms and equipment, and stock exam rooms * Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures * Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected * In partnership with center leadership, assist with patient flow and volume * Keep patients informed of expected wait times during all aspects of the center visit * Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping * Ensure accuracy in documentation * Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed * Follow HIPAA guidelines and safety rules * Attend center staff meetings or huddles as required * Assist in maintaining a neat, clean, and orderly appearance throughout the facility * Complete any applicable training including but not limited to clinical competency training that occurs monthly. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * High school graduate or GED equivalent * Certifications and/or Licenses: * Completion of state approved Limited Scope Technician certificate program and license by the state in which employed, if applicable. * CPR/First Aid Certification Job-Related Experience * Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology * Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures * Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience. Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Able to communicate both verbally and in writing in a clear, and professional manner * Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues * Must participate in initial and ongoing training as required * Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection * Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better. The Account Receivable Representative performs accounts receivable duties to ensure timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices and procedures. Responsibilities * Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs * Processes rebills and composes correspondence to customers * Monitors and reviews account aging reports to ensure timely collection * Reviews documents and reconciles discrepancies and makes needed adjustments * Performs account payment reconciliations with incoming receipts * Prepares and distributes periodic reports on A/R and past due accounts for management and clients * Negotiates with clients' repayment terms on past due accounts * Makes decisions on referring accounts for collection or writing off * Trains new employees and assist peers * Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice * Determines when adjustments are appropriate and necessary and applies * Resolves Employer Issues when necessary, such as misapplied or missing payments * Interacts with clinics when necessary to resolve invoice charges or issues and secures supporting documentation * Monitors rebills for open balances and takes appropriate action * Schedules and distributes work to meet deadlines and facilitate efficient workflows. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Degree must be from an accredited college or university. Job-Related Experience * Customarily has at least three or more years of demonstrated collection experience (occupational health, preferred) Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Familiarity with Microsoft Excel, Outlook, Word experience required * Ability to communicate effectively and professionally * Excellent time management skills * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * Excellent writing and documentation skills * Ability to work independently * Ability to handle multiple tasks, projects, duties, and priorities, when assigned Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This position is eligible to earn a base compensation rate in the range of $21.00 to $23.00 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where th * External candidates: submit your application on concentra.com/careers * Current colleagues: visit the internal career portal on the main page of MyConcentra to apply This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Job Details Hudsonville, MIDescription Responsible for performing a wide range of duties related to the functions of front desk intake activities and laboratory functions in assigned WIC clinics. Description of Primary Duties & Responsibilities 1. Responsible for a variety of clerical duties for the day-to-day operation and implementation of the WIC Program. Accurately gathers and documents required information for client intake and certification. Performs client scheduling tasks and notifies supervisor of any scheduling concerns. Accurately maintains EBT card inventory and issues new and replacement EBT cards in accordance with policies. Participates in promotion and retention activities to maintain and increase caseload. 2. Responsible for anthropometric and laboratory procedures as specified by WIC policies. Practices all lab and anthropometric processes according to WIC policies. Quality control practices for laboratory are followed. 3. Assists in making referrals to nutrition, breastfeeding, health, public assistance, and community services as needed in a client centered environment. Refers clients to WIC nutrition staff and other community programs as deemed appropriate. Promotes a breastfeeding supportive environment by ensuring all clients are aware of breastfeeding support services available through WIC. Utilizes the Michigan Care Improvement Registry to assess immunization and lead testing status. Refers to medical providers and/or local health department as indicated. Qualifications General Development Ability to work effectively and as part of a team with a variety of people, and develop working relationships with site staff, community members, and health professionals. Possesses skills in motivation, self-direction and punctuality. Contributes to a positive and respectful workplace. Ability to adjust to changing circumstances, organize time efficiently, and remain attentive to details. Reviews emails twice daily. Expected to maintain reliable transportation for travel between InterCare locations and for the occasional overnight state-wide travel to attend MDHHS training and conferences. Professional and Technical Knowledge Basic level of reading, writing and mathematical skills typically acquired through completion of a high school diploma. Some front desk experience in a medical office. Maintains BLS requirement. BLS is a mandatory by InterCare and our FTCA agreement with the Federal Government. It must be completed within 90 days of hire. Technical Skills Ability to use Microsoft Word sufficient to produce simple correspondence, and basic documents. Ability to use basic clerical and numerical skills in performing basic office duties. Communication Skills Possesses a professional level of written and verbal communication skills. Possesses excellent cross cultural communication skills and the ability to communicate professionally to clients, vendors, business associates, and staff members at all levels. Expected to exercise tact and negotiate resolutions to complex situations and in the resolutions of conflicts and disagreements. Physical Demands Job duties are performed in the typical clinic environment, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs. Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment). Visual acuity to use keyboard, operate office equipment, and read printed material. Must to able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff. May be exposed to contagious/infectious diseases.

Job DescriptionDescription: InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Full-Time Family Nurse Practitioner to join our team! At InterCare, you'll find a rewarding and challenging work environment, competitive compensation ,and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. Work Hours: Monday - Thursday; 10-hour/days or Monday - Friday: 8-hour/days, with evening hours as necessary . Minimum requirements Current license to practice as a registered nurse or physician assistant in Michigan, as applicable: specialty certification as a nurse practitioner, and continued certification. DEA and Controlled Substances Certification/license All other LIP credentialing and privileging requirements and maintaining a minimum of BLS certification. Thorough working knowledge of prevailing standards of care, InterCare's clinical guidelines, patient care policies and procedures, and applicable accreditation and PCMH standards. Thorough working knowledge of medical coding and documentation requirements. Primary Accountability Functions collaboratively with the Provider, the Health Center Manager, and the Director of Operations to care for all patients compassionately. Description of Primary Duties & Responsibilities Provides efficient and effective patient care according to adopted clinical standards relevant to the appropriate scope of licensure and certification. Meets established peer review outcomes. Meets daily productivity targets. Pediatric: 22 patients per 8-hour day Family Practice: 20 patients per 8-hour day Internal Medicine: 18 patients per 8-hour day Meets patient satisfaction expectations. Meets coding documentation standards in EHR. Has received no relevant clinical concerns within the Safety Zone Portal. Engages fully in InterCare's PCMH service delivery model. Strives to achieve UDS expected outcome measures and Meaningful Use requirements. Completes inbox/PAQ items within designated timeframe. Participates constructively as a clinical team member. Communicates readily with InterCare's CEO and CMO on matters of shared concern and provides input on pending matters upon request. Meets staff satisfaction expectations. Participates in share of call schedule responsibilities. Communicates openly with partners and site manager regarding call schedules, time off requests, and related coverage issues. Regularly all attends provider, site, and assigned committee meetings as appropriate. Reads and responds to emails in a timely manner as outlined in policy. Engages in practice improvement initiatives. Participates in emergency response efforts upon request. Requirements: Description of Primary Attributes General Development: Displays compassionate, ethical and professional demeanor. Consistently strives to develop the leadership attributes identified by InterCare's Provider Success Profile. Maintains a positive leadership presence in the clinic setting. Participates constructively in meetings and as part of a team. Maintains informative and cooperative working relationships with InterCare staff and colleagues. Technical Skills: Demonstrates proficiency in Electronic Health Record. Demonstrates the ability to use and respond to email on a regular basis. Demonstrates the ability to use other InterCare desktop tools including incident reporting, eLearning system, and ITAC. Communication Skills: Possesses a professional level of written and verbal communication skills. Ability to communicate complex concepts in a clear, effective manner. Possesses excellent cross cultural communication skills and the ability to communicate professionally to patients, perspective employees, vendors, business associates and staff members at all levels. Physical Demands Job duties are performed in the typical office environment of the organization. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear.

Job DescriptionDescription: Internally known as a Front Office Specialist - this position is equivalent to the following positions: Patient Access Specialist Medical Receptionist Healthcare Administrative Assistant Clinic Front Desk Coordinator Patient Services Representative Medical Office Coordinator Patient Intake Coordinator Front Desk Medical Receptionist Healthcare Customer Service Representative Medical Front Office Assistant InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Full-Time Bilingual (Spanish/English) Front Office Specialist to join our team! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. As a Front Office Specialist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical health center or someone looking to kickstart their career in the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply! Work Schedule: Hours of work are Monday through Friday, generally 8:00 a.m. - 5:30 p.m. with rotating evening hours on Monday until 7:30 p.m. NO WEEKENDS!! Minimum Qualifications Possesses a thorough understanding of medical office theory and practices typically acquired through a technical training program and/or extensive practical experience in a medical practice environment. Primary Accountability Performs a variety of administrative support functions for the health center including patient reception and registration. Description of Primary Duties & Responsibilities Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment. Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. Assist in scheduling specialist referrals as needed for patient follow-up. Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. Front Desk Management: Answer and direct phone calls in a professional and timely manner. Keep the reception area organized and tidy, creating a welcoming environment for patients. Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. Requirements: Description of Primary Attributes General Development Education: High School Diploma required. Proactive and confident communicator (written and verbal). Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Detail-oriented with excellent organizational skills. Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. Compassionate, authentic, and patient focused. Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player : You enjoy collaborating with others and being a part of a strong team dynamic. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization. Strong analytical and problem-solving skills. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Trustworthy. Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.

Concentra, one of the largest health care companies in the nation, is looking for an orthopedic surgeon to come on site to our location as a 1099 independent contractor. This role is a contract position and is meant to compliment your current practice. A typical partnership will involve treating patients on site at Concentra for approximately a 4-hour shift on a weekly or biweekly basis. Concentra Advanced Specialists assist in the management of medically complex patients, expedite return to work and functional restoration. Working collaboratively with medical and therapy providers, you will provide specialist services, both non-surgical and surgical, for orthopedic and neuromusculoskeletal work related injuries. In addition, you will communicate with employers and take an active role in the case management. The treatments you provide will make a tremendous difference in the lives of those who look to us for care and comfort. Responsibilities Half a day per week or biweekly Flexible scheduling with consideration of your private practice This position is an independent contractor role for Concentra. Compensation for services is determined by a revenue share model. Qualifications Preferred experience in treating patients with work related injuries Licensure requirements of the state of practice Graduate of accredited MD or DO program of accredited university Unrestricted DEA license for state of jurisdiction Board Certification or Board Eligibility in Orthopedic Surgery Must have Medical Malpractice Insurance which will cover you while on site Additional Data Concentra is an Equal Opportunity Employer, including disability/veterans #LI-FD1

Are you ready to take your career to new heights? Concentra is seeking a Nurse Practitioner or Physician Assistant PRN to join our team! At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Nurse Practitioner or Physician Asssitant, you initiate, develop and implement care plans in accordance with state laws and concurrent with Concentra medical protocols in accordance with Concentra policies, practices and procedures and applicable. Hours: Mon-Fri Shifts: 8-10/month - flexible schedule Coverage area: Metro-Detroit Scope of Practice: Occupational Health + Urgent Care Responsibilities * Administers prescribed medications and treatments in accordance with approved nursing techniques and protocols. * Observes and evaluates patient, records condition and reaction to drugs, treatments, and significant incidents * Evaluates outcome of patient care * Performs physical examinations and preventive health measures within prescribed guidelines and instructions of physician. * May direct nursing care through nursing staff * Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy or related therapeutic procedures. * Arranges referrals, consultations, therapeutic services and confers with other specialists on course of care and treatment. * Draws blood and prepares appropriate paperwork for laboratory pick-up. * Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory. * Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information. * Dispenses medications as directed by practitioner and in accordance with state regulations. * Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures. * Performs ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures * Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values. * Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs. * Ensures accuracy when completing and executing tasks such as drug screens, DOTs, bandaging, dressings and performing quality assurance checks. * Ensures accurate, concise, timely and complete documentation of results and paperwork. * Provides an excellent, compassionate and warm patient experience regardless of patient volume. * Ability to manage time, prioritize and multi-task in a busy environment * Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate. * Ability to consistently deliver quality care in a busy clinical environment. * Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience. * Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care. * Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values. * Listens to and understands internal and external client needs in order to act and address * Committed to personal excellence and understands how daily work contributes to center operation as a whole. * Holds self and others accountable. Is willing and able to assist others in order to achieve results. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Bachelors' degree in Nursing or related health field from an accredited college or university * Master's Degree in nursing or related health field from an accredited college or university * Graduate of an accredited Nurse Practitioner program * Current licensed nurse practitioner in the state where employed and in accordance with state laws of practice * Must maintain work state nurse practitioner licensure throughout the course of employment * Customarily has at least two years of demonstrated experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated knowledge of occupational medicine requirements (state specific) * Demonstrated working knowledge of clinical operations * Knowledge of laws and regulations that govern delivery of rehabilitation services * Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care. * Demonstrated excellent communication skills * Demonstrated willingness to participate in Continuing Medical Education Additional Data * 401(k) Retirement Plan with Employer Match * Colleague Referral Bonus Program * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation Concentra is an Equal Opportunity Employer, including disability/veterans

Overview PRN OPPORTUNITY- STEADY HOURS THRU JANUARY Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Occupational Therapist will perform clinical duties including evaluations, formulating a treatment plan and ensuring that all aspects of the treatment plan are carried out concurrent with the medical protocols established by Concentra Health Services. The occupational therapist will coordinate with the Center Therapy Director to perform business and financial duties directly related to the provision of therapy services at the center. Responsibilities * Ensure delivery of high quality patient care services * Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems. * Support and encourage multidisciplinary coordination of treatment. * Ensure proper documentation of patient care. * Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies. * Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care. * Demonstrate effective problem-solving and conflict-resolution abilities * Inform Therapy Director of department problems, needs and solutions in a timely manner * Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential * Educate patients in the proper care and use of supports and performance of exercise programs. * Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy. * Follow appropriate documentation and reporting procedures. * Secure prescription for each patient treated. * Work closely with the physician to ensure comprehensive delivery of services and quality patient care. * Assist marketing staff with tours as necessary. * Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty. * Participate in professional development by attending center meetings and outside educational seminars This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Master's Degree in Occupational Therapy from an accredited college/university * Current state licensure as an Occupational Therapist * Successful completion of the National Registry Examination * Valid BLS Job-Related Experience * Customarily has at least two or more years of demonstrated clinical experience with hand, wrist and elbow rehabilitation * Ortho-outpatient experience, preferred Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated willingness to participate in initial and ongoing training as required. * Demonstrated effective communication and interaction with employers, patients, providers and other employees. * Demonstrated ability to maintain working relationship with all levels of employees. * Demonstrated excellent customer service skills * Demonstrated computer skills * Demonstrated knowledge with all state specific and OSHA requirements regarding radiological procedures. * Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks. Additional Data Benefits Include: * Generous paid time off (PTO) * Paid holidays * Paid sick days * Set schedule * Flexible per diem opportunities* * Medical and prescription plans * Basic and enhanced dental and vision plans * Supplemental health benefits (accident, critical illness, hospital indemnity insurance) * LifeWorks employee assistance program * Company-funded HSA * Short-term disability * Pre-tax spending accounts (health care and dependent care FSA) * Training provided in our world-class occupational medicine process management model* * Medical experts panel (MEP) * Concentra CEU courses * New hire learning program * Occupational Health University * Leadership development program * Manual therapy certification * Yearly CEU stipend and CEU time * Tuition reimbursement * Professional On-demand Learning Modules* * Malpractice insurance* * Unmatched opportunities for advancement locally and nationally* * Traditional and Roth 401(k) with employer match* * Competitive salary* * Colleague referral bonus program* * Colleague discount program* * Life insurance/disability * Pre-tax spending accounts * Relocation assistance (when applicable) * Incentive/RVU bonus * Commuter benefits * Identity theft services * Company-paid long-term disability This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

Job Details Experienced Bangor, MI Full-Time Negligible Day Health CareDescription Primary Accountability Responsible for performing select clinical and administrative duties as delegated by the licensed physician, in accordance with InterCare policies and procedures; actively participates as a member of the patient care team. Description of Primary Duties & Responsibilities Performs a wide range of clinical tasks to support the provider team. Screens patients in preparation for examination by provider. Discharges patients including identified education, follow up and instructions. Works in collaboration with the provider and other care team members in advising and referring the patient / families to community resources and tracks all community resource referrals. Prepares patients for examinations, procedures or treatments; assists provider as needed. Performs clinical procedures as competency assessed and appropriate for position e.g. nebulizer, peak flow, etc. Educates patients as requested by provider, and within scope of medical assistant training. Assures that lab, x-ray, referral, and hospital reports are placed in patient record for follow up visits. Consistently and accurately enters patient information into EHR, documenting patient information clearly, in proper form according to InterCare policy. Performs and documents in house laboratory testing to include quality control checks and documentation. Administers immunizations and other medications according to policy and procedures; maintains standards of Medication Storage and Handling. Participates as a clinical team member. Actively participates in pre visit planning and daily huddle with the clinical support team, FOS and provider (patient care team) to review the daily schedule and enhance patient flow. Regularly attends and participates in site, and assigned meetings; including CSD training and education sessions. Engages in practice improvement initiatives. Provides follow up on open diagnostics as assigned. Assists with reporting as requested. Participates in training to improve patient outcomes. The training may include, but not limited to: assisting patients in setting self-management goals, coordination of patient care, patient population, proactively addressing and assisting in the needs of patients / families in their community, cultural competency, effective communication skills, OSHA, HIPAA, and EHR updates. Performs all other non-clinical tasks as assigned. Qualifications Description of Primary Attributes General Development Displays compassionate, ethical and professional demeanor. Communicates effectively with patients and family members involved in their care. Maintains a positive presence in the clinical setting. Participates constructively in meetings and as part of a team. Maintains informative and cooperative working relationships with InterCare staff and colleagues. Professional and Technical Knowledge Must be bilingual (Spanish/English) Possesses a general knowledge of clinical practices as acquired through formal training, including a certificate MA program, or associates degree in medical assisting. Certified by accredited certification body -or- qualifies to test (required at next InterCare test date), and obtains passing score. Maintains BLS requirement. BLS is a mandatory by InterCare and our FTCA agreement with the Federal Government. It must be completed within 90 days of hire. Proficient in customer service and professionalism. Thorough working knowledge of prevailing standards of care, InterCare's clinical guidelines, and patient care policies and procedures. Meets all Safety and regulatory requirements to include but not limited to Joint Commission National Patient Safety Goals, Infection Control, OSHA and annual competencies. Completes all annual competencies. Technical Skills Proficient in EHR and EPM. Ability to use and respond to e-mail. Ability to use other InterCare desktop tools, including Safety Zone, Net Learning, and iTAC. Proficiency in Microsoft Excel and Word. Communication Skills Possesses a professional level of written and verbal communication skills. Has the ability to appropriately handle conflict, presents a positive demeanor both verbally and non-verbally. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels. Physical Demands Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear Able to hear and communicate clearly with clients and staff on telephone and in person

Job Details Experienced Benton Harbor, MI Full-Time Negligible Day Health CareDescription InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a full-time Clinic Nurse to join our team in Benton Harbor! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation with pay starting at $33.44/hr. and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccine, however, you may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Hours are Monday through Thursday from 7:30 a.m. to 5:30 p.m. with rotating Friday's and occasional late patient activity. Days and work schedule may vary due to business need. NO WEEKENDS! NO MAJOR HOLIDAYS! Minimum Requirements Current Registered Nurse (RN) License in the State of Michigan. Minimum of 2-years of OB/GYN Nursing experience preferred. Possesses knowledge of nursing practices acquired through graduation from an accredited nursing program with a minimum of 1 (one) year of ambulatory and /or hospital nursing experience preferred. BLS Certification, to be completed within two months of employment. Qualifications Primary Accountability Responsible for providing nursing care and for assisting the healthcare provider in an ambulatory care setting. This care will focus on providing continuing health care to patients, family, and the community. Functions as an integral member of the patient care team. Description of Primary Duties & Responsibilities Responsible for performing high level nursing functions. Works in partnership with providers and other clinical support staff to deliver safe, high quality patient assessment, treatment, and follow up care in a patient centered medical home ambulatory setting. Assess patients and recognizes abnormalities or urgent problems and seeks appropriate assistance. Works in collaboration with the provider and other care team members in advising and referring the patient / families to community resources and tracks all community resource referrals. Performs patient assessment and care planning to include self management goal setting. (e.g. OB intake, medical assessment, chronic disease management). Remains alert to and communicates information regarding potentially high risk situations or unsafe patient conditions. Provides patient education; to include identification of teaching needs related to disease management including: diet, exercise, and medications. Responsible for the oversight of medication management including the administration of immunizations and other medications and medication refills according to policy and procedures. Performs in house laboratory testing following InterCare policy and procedure. Responsible for patient triage to include phone triage and walk-ins; Anticipates urgent or emergent patient situations and responds appropriately. Performs general care management/population health duties as needed. Provides oversight of clinic flow. Functions as a team leader in the delivery of patient services. Participates in daily huddle with the clinical support team, FOS and provider (patient care team) to review the daily schedule and enhance patient flow. Coordinates care among the clinical support team. Helps identify patient flow problems and takes initiative in their solution. Participates as a clinical team member. Regularly attends site, and assigned meetings; including CSD training and education sessions. Engages in practice improvement initiatives; serves as a member of site PI team as requested. Identifies training needs of self or support staff to Health Center Manager. Supports the competency and clinical development of other team members. Participates in training to improve patient outcomes. The training may include, but not limited to: assisting patients in setting self-management goals, coordination of patient care, patient population management, proactively addressing and assisting in the needs of patients/families in their community, and cultural competency. Participates in pre-visit planning, screening, assessment, discharge and follow-up of patients. General Development Displays compassionate, ethical and professional demeanor. Communicates effectively with patients and family members involved in their care. Maintains a positive presence in the clinical setting. Participates constructively in meetings and as part of a team. Maintains informative and cooperative working relationships with InterCare staff and colleagues. Professional and Technical Knowledge Proficient in customer service and professionalism. Thorough working knowledge of prevailing standards of care, InterCare's clinical guidelines, and patient care policies and procedures. Meets all Safety and regulatory requirements to include but not limited to Joint Commission National Patient Safety Goals, Infection Control, OSHA and annual competencies. Communication Skills Possesses a professional level of written and verbal communication skills. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels. Physical Demands Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear Able to hear and communicate clearly with clients and staff on telephone and in person. InterCare Community Health Network is an Equal Opportunity Employer.